Ethiopian Airlines is always pleased to provide convenient and comfortable service to all our esteemed passengers who require special individual assistance. It is our constant effort to meet these needs to the best of our ability. The following information is provided to help customers who might be traveling for medical treatment.

Passengers shall bring medical information from the attending doctor within 7 days of the issue date to get the approval of Ethiopian Airlines medical doctor/designate. Approved MEDIF is valid for 72 hours (three days) and the date shall be written in the Gregorian calendar (GC).  

If the travel itinerary includes airlines other than Ethiopian, please check directly with that airline as different policies and procedures may apply.

For Passengers with reduced mobility traveling on the sector Addis Ababa – all USA destinations or vice versa, different policies and procedures apply. To view the details, please use the following link:

Services for Customers with reduced mobility traveling to/from USA