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Consigli e informazioni essenziali per il viaggio Merci pericolose Restrizioni sulle carte di credito/debito Politica sulle note di addebito dell'agenzia (ADM) di Ethiopian Airlines Costi per servizi opzionali Ritardi sull'asfalto e piano di emergenza Ethiopian Customer Commitment

Prima dell'emissione del biglietto, è necessario presentare il Modulo per Minori Non Accompagnati compilato. Il modulo deve includere gli indirizzi completi e i recapiti di tutti i responsabili all'origine, ai punti di trasferimento (se presenti) e alla destinazione finale.

 Se un genitore o tutore non può organizzare l'accoglienza del minore presso un punto di trasferimento e non è stato richiesto alcun accompagnatore, Ethiopian Airlines può assistere nella nomina di un tutore temporaneo, solo per i minori di età pari o superiore a 12 anni. Tuttavia, la compagnia aerea non si assume alcuna responsabilità per tali accordi.

Voli non in code-sharing (operati da Ethiopian Airlines)

Fascia d'età Tipo di tariffa Regione (da/per ADD) Commissione (USD per settore) Accompagnatore aziendale (facoltativo)
5–11 anni Tariffa per adulti Africa 100 Opzionale
5–11 anni Tariffa per adulti Medio Oriente 100 Opzionale
5–11 anni Tariffa per adulti Europa 125 Opzionale
5–11 anni Tariffa per adulti Asia 150 Opzionale
5–11 anni Tariffa per adulti Nord e America Latina 175 Opzionale
  • Settore nazionale: 500 ETB per settore
  • Se è richiesta la scorta: Tariffa bambino + Tariffa adulto di sola andata (per la scorta) + Costo del servizio
  • Per età 12–17: il costo del servizio si applica solo se è richiesta un'attenzione speciale

Voli in code sharing (operati da compagnie aeree partner)

Fascia d'età Tipo di tariffa Regione (da/per ADD) Commissione (USD per settore) Requisito di scorta Tariffe di scorta
5–11 anni Tariffa per adulti Africa 100 Opzionale Tariffa di sola andata per adulti
5–11 anni Tariffa per adulti Medio Oriente 100 Opzionale Tariffa di sola andata per adulti
5–11 anni Tariffa per adulti Europa 125 Opzionale Tariffa di sola andata per adulti
5–11 anni Tariffa per adulti Asia 150 Opzionale Tariffa di sola andata per adulti
5–11 anni Tariffa per adulti Nord e America Latina 175 Opzionale Tariffa di sola andata per adulti
12–17 anni Tariffa per adulti Tutte le regioni Tariffa adulto + costo del servizio Opzionale Opzionale

●     Settore nazionale: 500 ETB per settore

Nota: Per i bambini di età compresa tra 5 e 11 anni sui voli in code-sharing, la tariffa include la tariffa bambino + la tariffa di sola andata per adulto accompagnatore + la commissione di servizio.

I ragazzi di età compresa tra 12 e 17 anni devono pagare la tariffa per adulti più il supplemento per il servizio applicabile se viene richiesta un'attenzione speciale.

Scarica il modulo per minori non accompagnati

Disclaimer

Queste informazioni sono fornite a titolo puramente indicativo e non costituiscono un contratto legale. Ethiopian Airlines si riserva il diritto di modificare, interpretare e applicare queste politiche a sua esclusiva discrezione, con o senza preavviso. In ogni caso, l'interpretazione di queste politiche da parte di Ethiopian Airlines sarà definitiva e vincolante.

Infant Travel Guide

You can make a booking for up to three infants (ages 0–23 months) without a seat. However, each infant must be accompanied by an adult passenger.

An infant ticket costs 10% of the adult's ticket fare. An infant does not have his/her own seat onboard.

If you would like to purchase a seat for your infant (a child under 2 years of age), please contact our global contact centre. The ticket price will then be charged according to the child fare with discount.

For flights to and from Canada: one adult may travel with only one infant. If traveling with more than one infant, another paying adult or escort must accompany the additional infant(s).

For all other flights: passengers may travel with up to two infants, provided the applicable child fare is paid for any occupied seats.

  • One infant may sit on the adult’s lap, secured with an infant seatbelt, while the second infant occupies an adjacent seat secured with an approved CRD.
  • Alternatively, the second infant may travel with another paying adult.
  • Or both infants may occupy separate seats using CRDs adjacent to the parent or guardian.

Passengers travelling with an infant are able to select a bassinet seat with charge on a first-come, first-served basis.

The baby should be under 11 kg in weight and 67 cm in length.

For more information please contact Ethiopian Airlines’ call centre or your local office.

Infants may travel seated on the lap of their parent or guardian.

Alternatively, an infant may occupy a separate seat with the applicable child fare, secured in an approved child restraint device (CRD) adjacent to the parent or guardian.

Passengers travelling with an infant are able to select a bassinet seat with charge on a first-come, first-served basis, with priority.

Infants may:

  • Sit on the guardian’s lap.
  • Use an approved Child Restraint Device (CRD) in a separate seat.

CRDs must be certified by recognized safety authorities (e.g., FAA, ECE R44, TÜV).

Car seats requiring shoulder harnesses are not allowed in the cabin.

Passengers with infants:

  • Get priority for seats with baby bassinets.
  • Cannot sit in emergency exit rows.

Must meet safety standards from:

  • FAA (USA)
  • CMVSS (Canada)
  • ECE R44 (Europe)
  • TÜV (Germany)
  • AS/NZS 1754 (Australia/New Zealand)

If not approved, it will be checked in as regular baggage.

Click here to get information about baggage restrictions

Payment by bank cards issued in Russia is not available on the website. To finalize your booking and pay for your air tickets, you can send your booking code by e-mail to ethiopianairlines_ru@aviareps.com daily or call us at +7 (495) 937-59-45. You will be sent a link to pay for your reservation with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9, Zemlyanoy Val Street, Moscow, BC “Citidel”, 8th floor. Office working hours: Monday through Friday from 10:00 to 19:00.

Branch of AVIAREPS AG is an authorized general agent of Ethiopian Airlines in Russia. TIN/CPP 9909020040/773851001

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Nota : E' obbligatorio presentare il documento all'atto dell'emissione del biglietto (se il pagamento viene effettuato presso le biglietterie cittadine/aeroportuali) e, al momento del check-in alla compagnia aerea su richiesta.La mancata presentazione dei documenti richiesti può comportare il rifiuto del passeggero dal volo e rimborso del biglietto dopo le detrazioni di penali applicabili.

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

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