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Click here to get information about baggage restrictions

Payment by bank cards issued in Russia is not available on the website. To finalize your booking and pay for your air tickets, you can send your booking code by e-mail to ethiopianairlines_ru@aviareps.ru daily or call us at +7 (495) 937-59-45. You will be sent a link to pay for your reservation with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9, Zemlyanoy Val Street, Moscow, BC “Citidel”, 8th floor. Office working hours: Monday through Friday from 10:00 to 19:00.

Branch of AVIAREPS AG is an authorized general agent of Ethiopian Airlines in Russia. TIN/CPP 9909020040/773851001

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Note : 必须在出票时(如果在城市/机场售票处付款)以及在航空公司办理登机手续时出示该文件。未能出示所需文件可能会导致乘客被拒绝搭乘航班并在扣除适用的罚款后退票。

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

转机服务

一楼的转机柜台为转机乘客顺利转机提供便利。对于转机航班的等待时间超过8小时并低于24小时的乘客,转机柜台将为乘客安排酒店住宿,前提是乘客持有转机/入境签证。对于符合条件在抵港时获得转机签证的国民/公民,转机台将为持有转机签证的乘客提供便利。航空公司将为转机乘客往返酒店提供接送服务。

抵港大厅内的设施

多家酒店在抵港大厅设有酒店联系处,供希望预订酒店客房的乘客离开航站楼前订好客房 抵港大厅内还设有租车处和的士乘车处,并且可在离开航站楼前安排好租车服务。

此外,抵港大厅内还有多家咖啡厅,乘客可在咖啡厅内等待接送。

转机服务

一楼的转机柜台为转机乘客顺利转机提供便利。对于转机航班的等待时间超过8小时并低于24小时的乘客,转机柜台将为乘客安排酒店住宿,前提是乘客持有转机/入境签证。对于符合条件在抵港时获得转机签证的国民/公民,转机台将为持有转机签证的乘客提供便利。航空公司将为转机乘客往返酒店提供接送服务。

Skylight In-Terminal Hotel Service

Skylight In-Terminal Hotel Service

Ethiopian Skylight In-Terminal Hotel has 97 tranquil havens in five categories, each featuring modern essentials for a seamless stay. Pick a Skylight Suite for additional space with a living or dining area. Catch up on work or connect with our complimentary Wi-Fi and the fully stocked minibar. All rooms feature. Rollaway Bed/Cot. Crib. Iron/Ironing Board. In-room Safe. Bathroom Amenities. Hair Dryer. Separate/Walk-in Shower. Flat-screen TV. Mini-Bar. Satellite TV Premium Channels. Bathrobe. Slippers. Phone in Bathroom. Complimentary Coffee/Tea Supplies. Complimentary Bottled Water.

抵港大厅内的设施

抵港大厅内的设施

多家酒店在抵港大厅设有酒店联系处,供希望预订酒店客房的乘客离开航站楼前订好客房 抵港大厅内还设有租车处和的士乘车处,并且可在离开航站楼前安排好租车服务。

此外,抵港大厅内还有多家咖啡厅,乘客可在咖啡厅内等待接送。

Ethiopian Airlines A Star Alliance Member