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Pregnancy Travel Guidelines Travelling with Pets Unaccompanied Minors Medical Case Passengers Special Need Service Request Form Special Assistance for USA Travel Medical Information Form (MEDIF)

  1. 埃塞俄比亚航空公司将搭乘埃塞俄比亚航空公司或其他航空公司航班单独出行的5至11岁儿童视为无成人陪伴儿童。搭乘代码共享航班单独出行的年龄在5至11岁的儿童必须获得陪护服务，仅当监护人特殊要求，埃塞俄比亚航空公司方提供陪护服务。
  2.  若年龄在12至17岁的少年需要家长或监护人特别看护，则埃塞俄比亚航空公司也将其视为无成人陪伴儿童。若该航班由埃塞俄比亚航空公司承运，即，该航班并非代码共享航班，则除非监护人特殊要求，否则无需对年龄在12至17岁的少年提供陪护服务，且无需支付服务费。但是，若该航班并非埃塞俄比亚航空公司承运，即，该航班是其他航空公司承运的代码共享航班，则年龄在12至17岁的未成年人需支付成人票价加上100美元的服务费。但是除非此年龄段的少年要求特殊照顾，否则即使是代码共享航班亦不强制要求购买陪护服务。请参见无成人陪伴儿童服务和陪护费用表，查看具体信息。目前美国联合航空不提供与其他航空公司的无人陪伴服务。更多信息请访问美国联合航空网站。https://www.united.com/ual/en/us/fly/travel/special-needs/minors.html 

  1. 若无随行家庭成员，埃塞俄比亚航空公司的所有航班不得承运年龄在五岁以下的无成人陪伴儿童。
  2. 埃塞俄比亚航空公司承运的国际/国内航线（即非代码共享航班）可对年龄在5至11岁的无成人陪伴儿童提供陪护服务（由机组人员提供），此服务为可选服务。
  3. 埃塞俄比亚航空公司可对国内和国际航线提供陪护服务，并收取一定费用。

  1. 出票前，订票人应在无成人陪伴儿童表格上填写出发机场、转机机场（若涉及转机）和目的地机场的所有负责人的地址和电话号码。
若家长或监护人无法无法做出安排，在转机机场接到儿童，并且不要求陪护服务，则埃塞俄比亚航空公司将协助安排合适的海关人员赔付儿童，且不承担任何责任。该等监护安排适合年龄在12岁或以上的儿童。

  1. 国际航线
下列费率适用于国际航线承运的无成人陪伴儿童。   非代码共享航班 
年龄段 
（年份）		适用 
票价		服务费·公司 
陪护人员
国际航班国内航班>
5至11岁成人票价强制收取100美元 
单程		强制收取200埃塞俄比亚比尔 
单程		可选
12岁至17岁成人票价可选可选可选l

注

对于年龄在5至11岁的儿童，若要求陪护服务，则陪护费和服务费为儿童票价+单程成人票价+服务费。   若要求陪护服务，则12-17岁少年单程将支付100美元。   代码共享航班  
年龄段 
（年份）		适用费率陪护 
要求		陪护 
票价
5至11岁成人票价+服务费 
100美元		强制收取  单程成人票价
12至17岁成人票价+服务费
50美元		可选可选

注

非代码共享航班和代码共享航班转机承运将收取额外的适用费用
  1. 国内航段

    年龄在5至11岁的无成人陪伴儿童可搭乘国内航班， 并购买陪护服务，陪护费用为成人单程票价，服务费为100埃塞俄比亚比尔。年龄在12至18岁的无成人陪伴儿童可无需陪护，仅需填写无成人陪伴儿童表格并支付200埃塞俄比亚比尔的服务费。（更多信息，请联系旅行社或埃塞俄比亚航空公司售票处。）
       无成人陪伴儿童表格 点击此处

免责声明

上述信息仅供参考，并不构成正式的合同。因此，本站点包含的任何信息如有更改，恕不另行通知。埃塞俄比亚航空公司不就上述变更承担任何责任。埃塞俄比亚航空公司保留权利解释并应用上述政策和程序。在任何情况下，埃塞俄比亚航空公司的解释和应用是最终的。

Infant Travel Guide

You can make a booking for up to three infants (ages 0–23 months) without a seat. However, each infant must be accompanied by an adult passenger.

An infant ticket costs 10% of the adult's ticket fare. An infant does not have his/her own seat onboard.

If you would like to purchase a seat for your infant (a child under 2 years of age), please contact our global contact centre. The ticket price will then be charged according to the child fare with discount.

For flights to and from Canada: one adult may travel with only one infant. If traveling with more than one infant, another paying adult or escort must accompany the additional infant(s).

For all other flights: passengers may travel with up to two infants, provided the applicable child fare is paid for any occupied seats.

  • One infant may sit on the adult’s lap, secured with an infant seatbelt, while the second infant occupies an adjacent seat secured with an approved CRD.
  • Alternatively, the second infant may travel with another paying adult.
  • Or both infants may occupy separate seats using CRDs adjacent to the parent or guardian.

Passengers travelling with an infant are able to select a bassinet seat with charge on a first-come, first-served basis.

The baby should be under 11 kg in weight and 67 cm in length.

For more information please contact Ethiopian Airlines’ call centre or your local office.

Infants may travel seated on the lap of their parent or guardian.

Alternatively, an infant may occupy a separate seat with the applicable child fare, secured in an approved child restraint device (CRD) adjacent to the parent or guardian.

Passengers travelling with an infant are able to select a bassinet seat with charge on a first-come, first-served basis, with priority.

Infants may:

  • Sit on the guardian’s lap.
  • Use an approved Child Restraint Device (CRD) in a separate seat.

CRDs must be certified by recognized safety authorities (e.g., FAA, ECE R44, TÜV).

Car seats requiring shoulder harnesses are not allowed in the cabin.

Passengers with infants:

  • Get priority for seats with baby bassinets.
  • Cannot sit in emergency exit rows.

Must meet safety standards from:

  • FAA (USA)
  • CMVSS (Canada)
  • ECE R44 (Europe)
  • TÜV (Germany)
  • AS/NZS 1754 (Australia/New Zealand)

If not approved, it will be checked in as regular baggage.

Click here to get information about baggage restrictions

Payment by bank cards issued in Russia is not available on the website. To finalize your booking and pay for your air tickets, you can send your booking code by e-mail to ethiopianairlines_ru@aviareps.ru daily or call us at +7 (495) 937-59-45. You will be sent a link to pay for your reservation with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9, Zemlyanoy Val Street, Moscow, BC “Citidel”, 8th floor. Office working hours: Monday through Friday from 10:00 to 19:00.

Branch of AVIAREPS AG is an authorized general agent of Ethiopian Airlines in Russia. TIN/CPP 9909020040/773851001

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Note : 必须在出票时（如果在城市/机场售票处付款）以及在航空公司办理登机手续时出示该文件。未能出示所需文件可能会导致乘客被拒绝搭乘航班并在扣除适用的罚款后退票。

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

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