Nuevas notificaciones no disponibles
Join the program for free and start enjoying the benefits for flights made 90 days back.
En Ethiopian Airlines, su confianza es nuestra prioridad. Nos comprometemos a proteger sus datos personales y a garantizar la transparencia en su manejo.
Este aviso de privacidad le informa sobre cómo gestionamos sus datos personales como cliente, cliente potencial y proveedor de EA, y le proporciona información sobre sus derechos de privacidad y cómo le protege la legislación. Somos el responsable del tratamiento de datos y de sus datos personales.
Contamos con una unidad especializada en nuestro Departamento de Atención al Cliente que atenderá cualquier pregunta o solicitud relacionada con esta política de privacidad. Si tiene alguna pregunta sobre este aviso de privacidad, incluyendo cualquier solicitud para ejercer sus derechos legales,
Si tiene alguna pregunta adicional sobre la protección de datos en relación con nuestro sitio web o los servicios que allí se ofrecen, póngase en contacto con nuestro responsable de protección de datos:
Nombre completo de la entidad jurídica: Grupo Ethiopian Airlines
Dirección de correo electrónico:relacionesconclientes@ethiopianairlines.com
Dirección postal:1755
Tiene derecho a presentar una reclamación en cualquier momento ante la autoridad de control de protección de datos de su país. Sin embargo, agradeceríamos que nos diera la oportunidad de atender sus inquietudes antes de que se ponga en contacto con la autoridad de protección de datos pertinente, por lo que le rogamos que se ponga en contacto con nosotros en primer lugar utilizando los datos de contacto indicados anteriormente.
Su privacidad es importante. Ethiopian Airlines respeta y protege su información personal, ya sea recopilada en línea o fuera de línea. Nos tomamos esta responsabilidad muy en serio y buscamos ser transparentes y honestos sobre el uso que hacemos de sus datos.
Para obtener información más detallada, consulte el siguiente enlace: -https://www.ethiopianairlines.com/information/rules-and-regulations/privacy-policyDear customer
Please note that payment by bank cards issued in Russia is not available on the website. You can email your booking code to ethiopianairlines_ru@aviareps.com or call us at +7 (495) 937-59-45 daily from 10:00 to 19:00. You will be provided with a link to pay for your booking with a Russian bank card.
You can also pay by cash or Russian bank card at the airline's office at: 9 Zemlyanoy Val street, 8th Floor, Business Center “Сitydel”, Moscow, Russia, 105064. Office working hours: Monday - Friday from 10:00 to 19:00.
Dear customer
Please note that payment by bank cards issued in Russia is not available on the website. You can email your booking code to ethiopianairlines_ru@aviareps.com or call us at +7 (495) 937-59-45 daily from 10:00 to 19:00. You will be provided with a link to pay for your booking with a Russian bank card.
You can also pay by cash or Russian bank card at the airline's office at: 9 Zemlyanoy Val street, 8th Floor, Business Center “Сitydel”, Moscow, Russia, 105064. Office working hours: Monday - Friday from 10:00 to 19:00.
Click here to get information about baggage restrictions
Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.
VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.
Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.
Travel Advisory
1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:
Those transiting/transferring through Singapore without seeking immigration clearance
Residents travelling through the land checkpoints.
Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.
2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.
For the detail information, including the list of countries with risk of yellow fever, click here
Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.
If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa.
If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.
Nota : Es obligatorio presentar el documento al momento de emitir el boleto (si el pago se realiza en las taquillas de la ciudad / aeropuerto) y, en el momento del check-in, a la aerolínea a pedido. El no presentar los documentos requeridos puede resultar en la denegación del pasajero del vuelo y el reembolso del boleto después de las deducciones de penalización aplicables.
FAKE WEBSITE AND BANK ACCOUNT ALERT
Beware of Scammers
It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.
Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.
Travel Advisory
Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.
Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.
This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.
Note:
Whoops, The internet connection appears to be offline!
You are back online!
© 2026 - Ethiopian Airlines. All Rights reserved.
Valoramos tus opiniones. Nos gustaría escuchar sus comentarios o inquietudes.
Enviar comentariosLlámenos directamente a través de los números de nuestro centro de contacto en todo el mundo para obtener ayuda.
Obtener números de teléfonoWe care about your ideas and suggestions, please share them with us!
Para asegurarnos de que todas las aerolíneas miembros de Star Alliance le brinden el servicio que espera, agradeceríamos sus comentarios.
Go to surveyUsamos cookies para garantizar una experiencia de usuario fluida, analizar el rendimiento del sitio, personalizar el contenido y ofrecerte ofertas especiales basadas en tus intereses. Tienes control total sobre la configuración de tus cookies y puedes actualizarlas en cualquier momento. Para más información, consulta nuestra Política de Privacidad