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Full Refund is authorized only in the form of a travel voucher/credit note for all ticketed bookings for travel between 01 March,2020 Until 30 September, 2020. Travel vouchers can be issued for fully unutilized value of the ticket and associated EMD (Ticket) for excess baggage, preferred seat and plus grade upgrading fees paid(if applicable) together.
Passengers whose travel date falls between 01 March - 30 September 2020 and tickets issued until August 31st, 2020 are eligible to:
Terms and conditions
Please ensure that your contact information is updated by visiting Manage Booking page of our website so we can let you know directly if your flight is affected.
If you have booked your ticket through a travel agent, please contact your travel agent to amend your booking or exchange your ticket for a future travel.