Customs Declaration Notice
 Have you got medical needs? We have made your travel easier than ever!
 Travelling to the European Union for non-EU nationals
 Update on ticket rules to/from Tel Aviv
 Update On The Entry Requirement To Thailand
 Inclusive Travel Support
 Monkey Pox health declaration form
 Guideline for Visa on Arrival at Addis Ababa Ethiopia
 BLR Departure Time

Notificações

Notificações

Novas notificações indisponíveis

Allergy Policy

Pesquise um país

All countries

Click here to get information about baggage restrictions

Payment by bank cards issued in Russia is not available on the website. To finalize your booking and pay for your air tickets, you can send your booking code by e-mail to ethiopianairlines_ru@aviareps.ru daily or call us at +7 (495) 937-59-45. You will be sent a link to pay for your reservation with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9, Zemlyanoy Val Street, Moscow, BC “Citidel”, 8th floor. Office working hours: Monday through Friday from 10:00 to 19:00.

Branch of AVIAREPS AG is an authorized general agent of Ethiopian Airlines in Russia. TIN/CPP 9909020040/773851001

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Observação : É obrigatória a apresentação do documento no momento da emissão do bilhete (se o pagamento for feito nas bilheterias da cidade / aeroporto) e, no momento do check-in, na companhia aérea on demand. A não apresentação dos documentos exigidos pode resultar na recusa do passageiro do voo e reembolso da passagem após as deduções das penalidades aplicáveis.

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

Cloud Nine Services Economy Services Tailored In Flight Services Allergy Policy In Flight Meal Menu

Política de Alergias

 Na Ethiopian Airlines, sempre fazemos o possível para atender passageiros com necessidades especiais relacionadas a alergias. No entanto, como nossos voos são abertos ao público, não podemos garantir um ambiente totalmente livre de alérgenos. Se você for alérgico ou sensível a produtos (como alimentos, perfumes, fragrâncias etc.) que possam estar presentes na cabine da aeronave, por favor, observe a nossa política de alergias abaixo.

  • Allergen sensitive minors are not allowed to travel unaccompanied.
     
  • Passengers are responsible for carrying any necessary medication or injections (epinephrine auto injectors, EpiPen, etc.) on board to be prepared to take care of themselves in case of an allergic reaction.

  •  Passengers may be required to sign a waiver of liability.
  • Passengers with a severe or hyper-allergy must provide a completed medical information form (MEDIF) to Ethiopian at the time of reservation or at least 48 hours prior to the scheduled departure time to allow adequate time for the form to be approved by Ethiopian Airlines. 
     
  • Passengers with nut allergies are allowed to preboard before other passengers to afford them extra time to wipe their tray tables and seating areas clean.

  • To help customers make appropriate choices based on their dietary requirements, our digital in-flight menu can be viewed prior to the flight.
  • Ethiopian airlines serve gluten‑friendly and low‑lactose meals, as well as meals to suit other medical conditions as a special meal preorder service 48hrs prior to your departure. 
  • Passengers may bring their own meals onboard the aircraft in case they need to be certain of an allergen-free meal. Because of the risk for contamination and limited aircraft facilities, Ethiopian airlines is unable to refrigerate or heat such meals. Meals should be free of strong odor/smell to avoid inconvenience to other customers. Note that Quarantine regulations for some countries require that any food brought onboard by a customer must be consumed or left onboard.
Website Accessibility Política de Privacidade Mapa do site

© 2025 - Ethiopian Airlines.   All Rights reserved.

Ethiopian Airlines A Star Alliance Member