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Medical Information Form (MEDIF)

If you require medical assistance or travel clearance, please complete the Medical Information Form (MEDIF). Our medical team will review your information to assess your fitness to fly and identify any support or special arrangements needed to ensure a safe and comfortable journey. Please enter your booking reference and last name, then complete the form. A confirmation will be sent to your email address. You can check the status of your request using the reference number provided upon submission.

Note :

  • Requests for Special Services such as Oxygen, Stretcher, or Wheelchair must be submitted at least 48 hours before the scheduled departure time.

  • Requests for Standard Services (any services other than Oxygen, Stretcher, or Wheelchair) must be submitted at least 24 hours before the scheduled departure time.

Supported file formats: pdf Maximum file size: 1MB

You can check the status of your medical request using your reference number.

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