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Web Check-in

Click here   to check if your sector is eligible for Web Check-In. Web Check-In starts 48 hours before departure and ends 2 hours before departure

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Online Check-in

Enjoy a smooth and efficient travel experience with Ethiopian Airlines' Online Check-In. Our easy-to-use platform lets you check in, choose your seat, and save your boarding pass ahead of time. Online check-in is available 48 to 2 hours before your flight, allowing you to skip the long airport lines and begin your journey hassle-free.

Web Check-in

Simplify your journey with Ethiopian Airlines Web Check-In. This easy-to-use platform allows you to check in for your flight, select your preferred seat, and download your boarding pass, all from the comfort of your home.

Mobile App Check-In

For added convenience, use the Ethiopian Airlines Mobile App to check in on the go. With a simple and intuitive interface, our app puts flexibility and control in your hands, enhancing your travel experience at every step.

Self Bag Dropoff

Skip the long lines with our Self-Bag Drop Off service. This fast and easy process allows you to check in your luggage in just a minute. Simply tag and drop off your bags, and you're all set to head to your gate quickly.

Flyaway Kids' Beds for Ages 2-7

For young children aged 2-7, passenger may come with flyaway kids bed for their children comfort while flying long distance. The flyaway kids bed shall be used only at the window seat, so that it doesn’t block the egress of others and only at cruise level or after takeoff.

Please note, these cannot be used during takeoff, landing, or whenever the seatbelt sign is on.

 

 

Online check-in is a service offered by Ethiopian Airlines in which passengers can check-in their flights using our website, mobile App or social Bots within 48 hours prior to the departure of the flight from wherever you are.

You can select your preferred seats, update your travel preferences, access our additional services and print your boarding pass online. This is a great alternative to avoid long queues at the airport.

Online Check-In is available for All Ethiopian Airlines flights except from Ndjamena,Moscow and Bamako.

Yes, it is possible to online check-in group passengers on the Ethiopian Airlines website but not on the mobile applications, and Social bot. The maximum number of passengers who can be checked in at once is 10, and any additional passengers will be checked in the next batch of 10 until every passenger is checked in.

 Online check-in is unavailable for specific passenger categories who are required to proceed to the airport for check-in. This includes: 

  • passengers needing medical assistance, 

  • unaccompanied minors,  

  • those with tickets requiring additional payment,

  •  individuals with travel documents needing further verification at the check-in counter, 

  • pregnant mothers, 

  • and those requiring special assistance. For these passengers, the check-in process at the airport is necessary.

Online check-in is available between 48 to 2 hours prior to the scheduled departure time of a flight.

Online check-in is possible on all Ethiopian airlines-operated flights.

You only need your Passport (passport is not valid up to a minimum of six months), the E-ticket number or Booking Reference to make use of our online check-in services. Visa and other travel documents may also be requested as per the ADC rule.

You can Contact Us via email or contact the nearest Ethiopian airlines office at any time with regards to your check-in related issue. Please note that you may encounter issues at online check-in if your passport is not valid up to a minimum of six months.

For domestic flights, please check in online from 2 days before departure to 1 hour before departure. For international flights, please check in online 48 hours before departure until 2 hours before departure. You cannot cancel your online check-in 2 hours or less before departure.

here are several possible reasons why you may not be able to check in online. Some of them are:-

  • You are not holding e-Ticket or you are originating from the following cities;- Moscow, Bamako & Ndjamena
  • If the Booking code/PNR is not ticketed or if the VCR/ticket status is anything else except OK
  • It is possible that you are checking in for your flight out of the normal sequence of your itinerary. You must check in for flights in the same sequence of your itinerary for e.g., if your flight itinerary is as follows: Nairobi - Addis Ababa - Hong Kong You must check in for Nairobi – Addis Ababa prior to checking in for Addis Ababa - Hong Kong.

Yes, you can check in your travelling companions if you make your bookings together, provided they share the same booking reference as yours in our record.

If  you fail to check in on time, you may be refused for carriage on your flight. This is in the interest of maintaining Ethiopian on-time performance and to ensure those on the flight who have connecting flights can make it on time.

  • Depending on your fare conditions, a failure to check in on time may also result in: The loss of the original fare value. You may be required to make a new booking and pay for a new ticket if you wish to travel, or
  • Pay a change fee penalty plus any difference between the fare of your new booking and the original fare

Passenger with no luggage shall arrive at the gate 30 minutes prior to boarding. If the passenger with baggage drop off shall arrive at web check-in counter at least 1 hour before departure for international flights and 45 minutes before departure for the domestic flight.

This is when the passenger booking is not qualified for online check-in. This could be when the booking is cancelled or it is not confirmed. Such error response will be displayed when there is a schedule change or last minute change on your flight.

Such error response will be displayed when the booking has a status of waiting list, reconfirmed or unable to confirm status. All flight segment should be in OK status to be able to qualify for online check-in.

This means when a given passenger is restricted to make online check-in and in this case he/she has to check-in at the airport. This happens when the passenger travel document requires further in person verification or when a given passenger is restricted to enter to the destination country.

Partial check-in happen when the first flight segment is checked in but the second flight segment is not. Some times if there are more than one passenger, the system will allow to check-in one passenger but not the other passenger. When this happen the traveler should check-in the remining flight segment at the airport.

This happen when the Booking reference is not correct or when the booking reference is a past date . The traveler can use his/her ticket number for check-in when he has incorrect booking reference.

This includes various system error behind the scene and one or more system may not be working as expected. When the passenger get this response he/she should proceed and make their check-in at the airport.

This error happen when the passenger ticket is not eligible or it has status code other than OK such as NOGO,LFTD,RFND or CTRL. When the passenger ticket is used or refunded such error response will be displayed.

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