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Ethiopian Airlines advises passengers traveling to or from Kigali between 21–28 September 2025 to plan ahead due to road closures during the UCI Road World Championships. Although flight schedules remain unchanged, travelers may face significant delays reaching Kigali International Airport. Passengers are commended to leave atleast 2–3 hours earlier than usual and stay updated via local traffic advisories. The airline will not be responsible for missed flights caused by traffic disruptions. Further event details and contact information are available through official Kigali 2025 platforms. We appreciate your understanding and cooperation, and we look forward to welcoming you onboard.

Israel citizens are not allowed to transit through Bangladesh (DAC). Please ensure your transit route complies with this restriction before completing your booking.

Click here to get information about baggage restrictions

Payment by bank cards issued in Russia is not available on the website. To finalize your booking and pay for your air tickets, you can send your booking code by e-mail to ethiopianairlines_ru@aviareps.ru daily or call us at +7 (495) 937-59-45. You will be sent a link to pay for your reservation with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9, Zemlyanoy Val Street, Moscow, BC “Citidel”, 8th floor. Office working hours: Monday through Friday from 10:00 to 19:00.

Branch of AVIAREPS AG is an authorized general agent of Ethiopian Airlines in Russia. TIN/CPP 9909020040/773851001

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Note : It is mandatory to present the document upon ticketing (if payment is made at city/airport ticket offices) and, at time of check-in to the airline on demand. Failure to present the required documents may result in denial of passenger from the flight and refund of ticket after applicable penalty deductions.

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

On-board WiFi Preferred Seat Priority Boarding Refund Protection Discover Addis Ababa E-SIM Service

Purchase Your Priority Boarding Pass

Save time and board with ease using Ethiopian Airlines Priority Boarding. This service lets you be among the first to step on board, giving you faster access to your seat and extra space for your carry-on baggage.

Priority Boarding is available when you book your ticket or through Manage Booking. Add it to your fare and enjoy a smoother start to your journey with Ethiopian Airlines.


How Does Priority Pass Work?

How Does Priority Pass Work?

  • Buy the service and receive the payment document. 
  • Show the document to the counter agent. 
  • Get the priority service without any queue.

Purchase Your Priority Boarding Pass

Enjoy the convenience of boarding earlier, avoiding check-in counter queues and collect your bags faster. To Purchase Your priority boarding please insert booking reference and last name below.

Manage Your Booking

Manage your Ethiopian Airlines Booking by providing your last name and the Six-Digit alphabet Code on the Booking reference field and Retrieve your Booking

Manage Your Booking

Manage your Ethiopian Airlines Booking by providing your last name and the Six-Digit alphabet Code on the Booking reference field and Retrieve your Booking

Car Rental Airport Transfer

Priority check-in, priority boarding and priority baggage tag.


Priority Boarding is available for all customers travelling on a confirmed Economy Class ticket, The service is not available if you’re flying with any of our partner airlines.


Priority Boarding is available for purchase on Ethiopian website, mobile App, at Ethiopian ticket offices & Global Customer Interaction Center.

Yes, as long as you have a confirmed Economy Class ticket with Ethiopian Airlines operating flight.


Go to Business Class check-in counter when you arrive at the Airport.

Priority Boarding purchases are generally non-refundable. However, for involuntary change and flight cancellation it will be refundable


If you’re ShebaMiles Gold or Platinum member, you’ll enjoy priority check-in, priority boarding and priority baggage for free as part of your Tier benefits, so there’s no need to book Priority Boarding.

Priority baggage handling is also available for free for ShebaMiles Silver members, though you can still pay for Priority Boarding to enjoy priority check-in and priority boarding.

Priority Boarding is available on Ethiopian operated flights only. It is not available if you’re flying with any of our partner airlines.


No, Priority Boarding entitles you to priority check-in, priority boarding and priority bag tags only.


We’ll amend your Priority boarding booking so that you can use it when you fly.


Priority Boarding benefits will be transferred to the flights on your updated itinerary that are operated by Ethiopian Airlines. However, the charges are non-refundable if you voluntarily cancel your trip, or if you upgrade your ticket.

All Priority Boarding charges are non-refundable.


Not for now, but will be available in the near future.

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