Payment Options
Ethiopian offers a wide selection of online payment options for customers to buy their ticket online. Here below are types of payment options which are available to make payment easier for our esteemed customers.
Online banking
Giropay
Giropay is the official implementation of German banks for online banking. It is supported by most German public and cooperative banks. When paying with giropay, the passenger will be redirected to their bank's website or app to complete the payment. After completing the payment passenger will receive immediate Confirmation of whether the payment was successful or not.
SOFORT
SOFORT Banking is a real-time bank transfer payment method that passengers based in Germany can use to transfer funds directly to Ethiopian airlines from their bank accounts. Passenger enters their sort code/bank code. They enter a username and password to login to their bank account. They then enter a transaction authentication number (TAN) or equivalent depending on the country and their bank.
EPS online bank transfer
EPS online bank transfer is a secure payment method that is offered by the Austrian banks. It allows account holders to easily and quickly pay for purchases using their own trusted online banking service. Upon purchase, the passengers logs into their own online bank and authorizes the payment. The funds are then directly debited from their bank account in real-time and Ethiopian airlines will receive an immediate payment confirmation.
Trustly
ET accepts Trustly payments directly from bank accounts in Nordic countries specifically from Norway and Sweden. With Trustly, passengers who prefer not to pay with cards can pay online using their bank accounts.
After you chooses to pay with Trustly:
1. You will be redirected to a Trustly-hosted payment page where you see a list of available banks in your country.
2. Select your bank and will be prompted to provide your online banking log-in credentials and authenticate as you would when logging into your online bank account.
3. Select the account from where you want to make the payment and are prompted to provide a one-time code to confirm the payment.
4. After you completed the payment, you will be redirected back to our website or app.
iDEAL
iDEAL is the most used online banking method in the Netherlands, supported by all the major Dutch consumer banks. When passengers pay with iDEAL, they will be presented with a list of issuing banks. After the passengers selects an issuing bank, they will be redirected to the bank's website or mobile app to complete the payment.
ShebaPay
Sheba pay is an instant bank transfer option that ET introduces in
partnership with IATA. The scheme enables real-time payments from
customers who book tickets on the airlines
mobile application, with the money transferred directly to the carrier
without the involvement of third-parties.
Swish
Swish is a Swedish mobile payment system with more than 5 million users. Swish requires that both the merchant and the customer has a Swedish bank account. Passengers can also pay with Swish when shopping online or in mobile apps from ET website. The money will be sent directly into the airlines account, no matter which one of the participant banks they have. If they are registered for swish payment, passengers can start the payment process by downloading the Swish app and by inserting their Mobile BankID to their mobile phone. Once they have finished those steps their bank account is connected to their mobile phone number and they can begin sending and receiving money easily using their mobile phone.. When shoppers choose to pay with Swish on ET website using their mobile devices, they will be redirected to their Swish app to make the payment. The amount will be transferred to the airline account and ticket will be issued in real-time.
International cards
International cards
Ethiopian Airlines accepts credit and debit cards when they are branded as Visa, MasterCard, American Express, Diners Club, China Union Pay, JCB and UATP.
Mobile payment
MTN Mobile Money
MTN Mobile Money is a secure electronic service that enables MTN Mobile Money wallet holders to store funds, send and receive money, make payments and do a number of other transactions simply using their mobile phone. It's fast, simple, convenient and affordable. Ethiopian airlines passengers can use MTN to make their ticket payment from Uganda, Ivory Coast, Ghana, Zambia, Rwanda, Congo Republic and Cameron
Mobi Cash
Mobi Cash is a mobile wallet payment activated from Mali and Burkina Faso. Passengers from these countries will be prompted on their mobile number as they select Mobi Cash on Ethiopian website. They need to accept and follow the required payment instructions and will be required their PIN number to authorize the payment. After the payment is completed, ticket will be issued and sent to the passenger’s email address.
Orange Money
Orange Money is a mobile wallet payment activated from Ivory coast, Democratic Republic of the Congo, Cameron, Ivory Coast, Senegal and Mali. Passengers from these countries will be prompted on their mobile number as they select Orange money on Ethiopian website. They need to accept and follow the required payment instructions and will be required their PIN number to authorize the payment. After the payment is completed, ticket will be issued and sent to the passenger’s email address.
Vodacom M-Pesa
Vodacom M-Pesa lets you convert cash into mobile money by visiting any authorized Vodacom M-Pesa outlet. Once you have money in your M-Pesa account, you can send it to anyone, anywhere in the country. You are also able to buy Vodacom airtime for yourself and others. Vodacom M-Pesa available from Tanzania .
Vodafone's M-Pesa mobile money
Vodafone's M-Pesa mobile money transfer allow users to make payment from their mobile wallet. Currently Ethiopian airlines passengers can use Vodafone to make their ticket payment from Ghana.
Equitel
Equitel is a mobile payment option from Kenya. This option is supported by Cellulant.
Airtel Money
Airtel Africa plc, trading as Airtel, is an Indian multinational company that provides telecommunications and mobile money services in 14 countries in Africa. Currently Ethiopian airlines customers can pay using Airtel from Zambia, Uganda, Tanzania, Rwanda, Kenya, Ghana and Democratic Republic of the Congo.
Wave money
Wave is a fintech company that has set itself the goal of giving everyone in Africa access to digital financial services. The company provides its users with a digital platform where they can deposit and withdraw money, send money, pay bills or buy mobile credit and data. Ethiopian airlines passengers can use Wave money to pay for their ticket from Ivory Coast and Senegal.
Tigo
Tigo Cash is a mobile phone–based money transfer service offered with Tigo phones in eleven countries including Tanzania, Rwanda, and Ghana. Currently Ethiopian airlines passengers can use Tigo to make their ticket payment from Ghana and Tanzania.
M-Pesa (M for mobile, pesa is Swahili for money)
M-Pesa (M for mobile, pesa is Swahili for money) is a mobile phone-based money transfer, financing and microfinancing service, launched in 2007 by Vodafone for Safaricom and Vodacom. It has since expanded to Tanzania, Mozambique, DRC, Lesotho, Ghana, Egypt, Afghanistan, South Africa and Ethiopia. Ethiopian airlines passengers can use Mpesa from Ethiopia, Kenya and Democratic Republic of the Congo.
E-Wallet
Paga Wallet
Paga Wallet is a Nigerian e-Wallet service that passengers can use to make payments online. The e-Wallet can be topped up with cash at any outlet in the Paga agent network. This payment method is therefore suitable for accepting payments from passengers who do not have a bank account or payment card.
To make a payment by using this method:
1. On the payment page, the shopper selects the Paga Wallet payment method.
The passenger is redirected to the Paga website.
2. The passenger’s logs on to the Paga website and confirms the payment.
Alipay
Alipay is a popular payment method that passengers based in China use to make payments online from their Alipay eWallet. With over one billion users, Alipay handles more than half of China's payments and transformed a cash market into a card-trusting market with their eWallet. Built by internet shopping giant Alibaba to make it easier for their shoppers to buy and sell on their trading site, Alipay is now so popular that passengers prefer to pay by mobile device in stores and online. Ethiopian airlines activated Alipay payment option on its mobile application. Currently this option is not available on ET website.
Klarna
Klarna is a popular Buy Now Pay Later payment method that allows customers to pay for purchases over time. Pay later with Klarna provides customers a flexible payment timeline after the service has been utilized. This payment method is currently offered from Sweden, Norway, Denmark,Germany and Finland.
PayPal
PayPal is a secure, quick and easy form of online payment that provides the security and convenience of paying with your bank or credit/debit card without entering your account number. For customers having PayPal account, they can make payment on a dedicated Ethiopian page on PayPal website and confirm the payment of your ticket. Ethiopian will issue their ticket once payment confirmation is received.
WeChat Pay
WeChat Pay is an e-Wallet payment method, incorporated into the WeChat app. It is one of the most popular payment methods in China, with over 600 million active users. Ethiopian airlines activated WeChat pay payment option on its mobile application specifically on android mobile can make payment by using WeChat. Currently the option is not available on IOS and on ET website.
Branch Payment
AlBaraka branch payment
AlBaraka branch payment option allow passengers from Sudan to make payment to any nearby AlBaraka branch for the booking they made online. The payment must be finalized within 6 hours after the booking was made. Passenger should give the booking reference and the ticket value to the tellers to make the payment.
Others
Offline Payments / Kobini
Konbini, which means “convenience store” in Japanese, is a local cash-based payment method in Japan. It allows consumers to order goods and services online, and pay for them over the counter at a convenience store.
After shoppers select to pay through Japanese convenience stores on Ethiopian Airlines website:
1. Passengers are prompted to provide their full name, telephone number, and email address.
2. Depending on the convenience store the shopper selects, they will be presented with the voucher within ET website. The voucher is also sent to the shopper's email.
3. Passengers can then go to a 7-Eleven or other Japanese convenience stores to complete the payment. They need to provide the reference number and their phone number to get a voucher ticket.
4. Passengers present the voucher ticket to the cashier, and pays in cash.
5. Shopper receives a receipt as proof of payment.
The offer stays open up to 3 days. This means shoppers can complete their payment up to 3 days after the voucher was generated
Mobile Banking
Passengers can make payment through a mobile banking options from a number of African countries such as Ghana, Nigeria, Tanzania, Ethiopia and others. By this payment method passengers will not be expected to travel to the banks in person rather they can make the payment electronically.
Local cards
Elo Card
Elo is one of the major domestic debit and credit card brands of Brazil. The scheme can support credit and prepaid transactions. Elo is a pure domestic card brand in Brazil and only allows for transactions in Brazilian Real currency. The Elo credit card supports installment that allows the passenger to spread their payments for online purchases over a certain period of time. Ethiopian airlines accept Installment payment from Brazil through Elo card.
Hiper Card
Hipercard is a Brazilian card scheme that's widely accepted in the retail market. Hipercards are issued by Itaú bank and allow passengers to make payment in installments. Hipercard is one of the popular credit card used for online purchase in Brazil. Ethiopian airlines accept Installment payment from Brazil through Hiper card.
K-NET
KNET is the dominant card-base payment in Kuwait and provides a hosted payment process, i.e, the customers are redirected to KNET payment gateway after they make their booking and choose KNET as the payment method. The passengers has to enter the card details, confirm them and complete the payment process on the web page hosted by KNET payment gateway.
Verve International
Verve International is a Nigerian card brand owned by Interswitch Group. Verve is a debit card brand in Nigeria. Ethiopian Passengers can make payment by using Verve card from Nigeria.
Bancontact
Bancontact is the most popular payment method in Belgium, and the market leader for both online and in-store transactions. Paying with Bancontact is like a regular card payment, except that there is no security code, and 3D Secure is mandatory.
Yes. You can hold your reservation for 24 hours for international and 6 hours for domestic flights and pay later with a credit card on Ethiopian airlines website or on the mobile application. Please note that the booking will be active only for 24 or 6 hours, and it will be canceled afterward.
For security reasons, the holder of the credit card may be contacted by email to verify the credit card used at the airport or at nearby Ethiopian ticket office for in person verification.
Yes, credit card payment is allowed from all Ethiopian destinations.
You can pay with the following credit cards:
- VISA Card
- MasterCard
- American Express
- Diners Club / Discover
- JCB Card
- China Union Pay
- UATP
Once you’re on the payment page, you’ll be required to enter several pieces of information to complete the payment.
- Choose "Credit/Debit Card" as Your Payment Method
There will sometimes be an option to choose the type of credit card you’re using, e.g. Visa, MasterCard, Discover, American Express, or a store credit card. If your credit card processor isn’t listed in the box, the merchant doesn’t accept that type of credit card. You’ll have to use another type of credit. - Enter Your card details as it Appears on Your Credit/Debit Card
Look at the credit card to verify that you’ve entered your name correctly. Then, enter your credit card information: the credit card number, expiration date, and security code. For Visa, MasterCard, and Discover, the three-digit security code will be printed at the back of the card after the credit/debit card number. The four-digit security code for American Express credit cards is printed on the front-right of the card, directly above the credit card number. - Submit the Payment
Once you've ensured that everything is accurate, select the button to submit your order. If your card is enrolled for 3D Secure authentication you will be redirected to the issuing bank page and requested to enter additional information
For passengers selecting hold reservation and pay latter option the below ticket time table is applicable:-
Departure less than 6 hours, | hold for 4 hours |
| Departure 7-24 hours | hold for 6 hours |
| Departure 25-96 hours | hold for 12 hours |
| Departure 97-240 hours | hold for 24 hours |
| Departure 240-720 hours | hold for 48 hours |
| Departure 720+ hours | hold for 72 hours |
