Check-In Guidelines for Ethiopian International Departures ex-YYZ (ET553)
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Вы можете отправить код Вашего бронирования по электронной почте на адрес ethiopianairlines_ru@aviareps.ru
или позвонить нам по телефону +7 (495) 937-59-45 ежедневно с 10:00 до 19:00 (31 декабря с 10:00 до 17:00) по местному времени в Москве.
Вам будет отправлена ссылка для оплаты бронирования картой российского банка.
!В связи с государственными праздниками в России московский офис авиакомпании Эфиопские авиалинии АВИАРЕПС АГ
по адресу г. Москва, ул. Земляной Вал, д.9, БЦ «Ситидел», 8 этаж, будет закрыт для посещения с 31 декабря 2025 по 11 января 2026 года.
Филиал АО «АВИАРЕПС АГ» является уполномоченным генеральным агентом авиакомпании Ethiopian Airlines в России. ИНН/КПП 9909020040/773851001.
 
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Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Примечание : Документ необходимо предъявить при оформлении билета (если оплата производится в кассах города / аэропорта) и при регистрации в авиакомпании по запросу. Непредставление необходимых документов может привести к отказу пассажира от полета и возврату билета после соответствующих штрафных санкций.

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

Online Check-in Mobile Check-in Airport Check-in

Online Check-in

Web check in starts 48 hours before the standard departure time and ends 2 hours before flight departure. Passengers who wish to check-in within 2 hours of flight departure must appear at the airport. 

Online check-in for return flights can only be completed 48 hours before flight departure and after you have departed on the first sector of your flight.  ethiopianairlines.com, you will need to visit the other airline’s website in order for you to check-in.

Web checked-in is not possible to passengers who are:Infants and children however if an infant or a child is a part of a group / PNR then they will be checked-in along with the associated adult using the web check-in facility. with special service requests such as extra seats, visual and hearing impairment, unaccompanied minors, pet in hold, stretcher. Non revenue passengers 

After  processing the online check in (Online check-in (Web check-in) is the process in which after onfirming your travel on a flight via the internet and typically you can print your own boarding passes.)  

Passengers shall be able to select unpaid seats in codeshare and interline flights with other star partners during booking and/or post booking through the digital platforms.

Mobile Check-in

Yes, Mobile check-in for Ethiopian Airlines is available and allows passengers to check in for their flights using a mobile device, typically through the Ethiopian Airlines mobile app or website. Here’s how the process generally works:

Download the Mobile App: If you haven't already, download the Ethiopian Airlines mobile app from your device’s app store.
Check-In Option: Look for the check-in option, which is usually prominently displayed on the homepage.
Enter Details: Enter the required information, such as your booking reference or ticket number, and your last name.
Select Your Flight: Choose the flight you wish to check in for, and follow the prompts to complete your check-in. 
Choose Seat and Baggage: If available, you can select your seat and add any checked baggage during the process.
Boarding Pass: Once check-in is complete, you can either receive a digital boarding pass on your mobile device or choose to print it later.

A mobile boarding pass is a digital version of a traditional boarding pass, typically accessed via a smartphone app or digital wallet. It allows to check in for  flight and receive  boarding pass electronically, rather than printing it out on paper. 

The mobile boarding pass usually includes essential flight information, such as:

Passenger name
Flight number
Departure and arrival times
Gate number
Seat assignment

Airport Check-in

Forty-five (45) minutes before flight departure for C-9 counter. ( GSPM 04.02/4.6.1)
Sixty (60) minutes before flight departure for economy class counter.( GSPM 04.02/4.6.2)

Ethiopian Airlines typically does not charge a fee for checking in at the airport. 

All Ethiopian Airlines passengers are exempt from a fee for checking in at the airport. 
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