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Special assistance

Ethiopian Airlines always pleased to provide convenient and comfortable service to all our esteemed passengers who require special individual assistance. It is our constant effort to meet these needs to the best of our ability. The following information is provided to help customers who might be traveling for medical treatment (MEDA).

If MEDA travel itinerary includes airlines other than Ethiopian, please check directly with that airline as different policies and procedures may apply.

For Passengers with Reduced Mobility traveling on the sector Addis Ababa – all USA destinations or vice versa, different policies and procedures apply. To view the details, please use the following link:

Services for Customers with reduced mobility traveling to/from USA

 Disclaimer

These pages are for informative purposes only and do not form a contract. As such, any information contained within this site is subject to change with or without notice. Ethiopian Airlines assumes no liability for these changes. Ethiopian also reserves the right to interpret and apply these policies and procedures. In each case, Ethiopian’s interpretations and applications shall be final and conclusive.

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