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Ethiopian Airlines always pleased to provide convenient and comfortable service to all our esteemed passengers who require special individual assistance. It is our constant effort to meet these needs to the best of our ability. The following information is provided to help customers who might be traveling for medical treatment (MEDA).
Passengers shall bring MEDIF from the attending doctor within 7 days of the issue date to get the approval of Ethiopian airlines medical doctor/designate. Approved MEDIF is valid for 72hrs (three days) and the date shall be written in Gregorian calendar (GC).
If MEDA travel itinerary includes airlines other than Ethiopian, please check directly with that airline as different policies and procedures may apply.
For Passengers with Reduced Mobility traveling on the sector Addis Ababa – all USA destinations or vice versa, different policies and procedures apply. To view the details, please use the following link:
Services for Customers with reduced mobility traveling to/from USA
Passengers with certain medical conditions and passengers requiring special care during the flight are required to complete our MEDIF form. The MEDIF Form under information Sheet for passenger Requiring Special assistance is to be completely filled up by the passenger or his authorized representative, in case the passenger is unable to do so.
While the other part under information Sheet for passenger Requiring Medical clearance has to be filled up by the physician in charge of the invalid passenger and provides information about the clinical condition of the passenger. It is mandatory to complete the MEDIF including the treating physician’s certification and the undertaking/passenger declaration at the end of the MEDIF.Please use the following link to download the MEDIF forms in one file:
Ethiopian can provide any of the following equipments or service if requested:
These pages are for informative purposes only and do not form a contract. As such, any information contained within this site is subject to change with or without notice. Ethiopian Airlines assumes no liability for these changes. Ethiopian also reserves the right to interpret and apply these policies and procedures. In each case, Ethiopian’s interpretations and applications shall be final and conclusive.