Manage Your Booking

Manage your Ethiopian Airlines Booking by providing your last name and the Six-Digit alphabet Code on the Booking reference field and Retrieve your Booking

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Book excess baggage online 24 hours before departure and save up to 10%.  

Manage Your Ethiopian Airlines Booking

Manage your Ethiopian Airlines booking online with ease. View your itinerary, change your flight, select your seat, update your contact information and access other available travel services.

To get started, enter your six-character booking reference (PNR) and last name in the Manage Booking form.

What Can You Do With Manage Booking?

With Ethiopian Airlines Manage Booking, you can take control of your travel arrangements in one place. Access your reservation to review flight details, make eligible changes and manage additional services before your journey.

View your itinerary

Check your flight dates, departure and arrival times, destinations and reservation details. View your itinerary and access available options to print or email it.

Change your flight

Need to adjust your travel plans? Check whether your ticket is eligible for a  flight change online. Applicable fare conditions, applicable change fees and fare differences may apply.

Select or Change Your Seat

Choose a preferred seat, such as a window or aisle seat, when seat selection is available for your booking. You may be able to select or change your seat before check-in, subject to availability and applicable conditions.

Some seats may require an additional payment. Review the seat options and charges displayed during the selection process.

Update Your Contact Information

Check your reservation to see whether you can update your email address or phone number online. Keeping your contact information accurate helps you receive important booking updates and flight notifications where applicable.

If the online option is unavailable, contact Ethiopian Airlines or the travel agent that issued your ticket.

Add Extra Baggage

Need additional baggage allowance? Eligible passengers can check available excess baggage options and purchase additional allowance online, subject to route, ticket, and purchase restrictions.

Review the applicable baggage allowance, weight limits, and charges before purchasing.

Purchase Extra Baggage

Check In Online and Prepare for Departure

Get ready for your journey with Ethiopian Airlines online check-in. Check in online between 48 hours and 2 hours before your scheduled departure to save time at the airport.

Before departure, you can also review your flight details, confirm your travel arrangements and check the baggage allowance for your journey.

Check In Online to access your flight and complete the check-in process.

Request a Special Meal or Other Travel Services

Depending on your flight and booking, you may be able to request a special meal or access other available travel services. Service availability and request deadlines can vary by itinerary.

Retrieve your reservation to check the options available for your trip. If a service is unavailable online, contact Ethiopian Airlines for guidance.

Important Information Before Managing Your Booking

Before changing or cancelling your flight, keep these points in mind:

Booking reference: Use the six-character alphanumeric code shown in your booking confirmation.

  • Passenger details: Enter the last name associated with your reservation.
  • Ticket conditions: Flight changes, cancellations, refunds, and additional services are subject to applicable rules.
  • Fees and fare differences: Review all displayed charges before confirming a transaction.
  • Travel-agent bookings: Some changes and refunds must be handled by the agent that issued your ticket.
  •  Multiple-airline itineraries: Certain changes and services may need to be arranged with the operating airline or ticket-issuing provider.
  • Name corrections: Passenger name corrections are subject to airline rules and must not be assumed to permit transferring a ticket to another person.

For assistance with a booking you cannot manage online, visit the Ethiopian Airlines Help and Contact page.

Personalize your trip

Passengers traveling to Dubai (DUB), Saudi Arabia (JED/MED), Kuwait (KWI), Bahrain (BAH), Canada (YYZ), and the USA (IAD) must obtain OK to Board approval if departing from Uganda (EBB). This requirement applies to all passengers, regardless of nationality, due to Ebola-related travel restrictions imposed on departures from Uganda.

Thailand Visa Requirement: Passengers must obtain a valid Thai visa before travel through the official Thai e-Visa website. Failure to meet the visa requirement may result in denial of boarding or entry. Apply your E-Visa Here

Plan Ahead for Your Flight from Kigali (KGL)

Due to ongoing roadworks between Prince House, Giporoso, and Masaka are causing major traffic delays leading to Kigali International Airport.

 To ensure you do not miss your flight, please follow these updated guidelines:

  • Arrive Early: Report to the airport at least 4 hours before your scheduled departure time.
  • Check-in Deadline: Drop your bags and check in before counters close strictly 1 hour before your flight.

Please plan your departure from your residence or hotel accordingly to account for heavy road congestion. Leave extra time for your commute to ensure you do not miss your flight! 

Safe travels!

If check-in is required, passengers are requested to arrive at the airport at least 2 hours prior to their scheduled departure time. Passengers who have completed online check-in but need to drop off baggage are also requested to arrive at least 2 hours before departure.

Dear customer,

Please note that payment by bank cards issued in Russia is not available on the website. You can email your booking code to ethiopianairlines_ru@aviareps.ru or call us at +7 (495) 937-59-45 daily from 10:00 to 19:00. You will be provided with a link to pay for your booking with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9 Zemlyanoy Val street, 8th Floor, Business Center “Сitydel”, Moscow, Russia, 105064. Office working hours: Monday - Friday from 10:00 to 19:00.

*The branch of AVIAREEPS AG is an authorised general agent of Ethiopian Airlines in Russia. INN/KPP 9909020040/773851001.

Dear customer,

Please note that payment by bank cards issued in Russia is not available on the website. You can email your booking code to ethiopianairlines_ru@aviareps.ru or call us at +7 (495) 937-59-45 daily from 10:00 to 19:00. You will be provided with a link to pay for your booking with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9 Zemlyanoy Val street, 8th Floor, Business Center “Сitydel”, Moscow, Russia, 105064. Office working hours: Monday - Friday from 10:00 to 19:00.

*The branch of AVIAREEPS AG is an authorised general agent of Ethiopian Airlines in Russia. INN/KPP 9909020040/773851001.

Regards,

Israel citizens are not allowed to transit through Bangladesh (DAC). Please ensure your transit route complies with this restriction before completing your booking.

Click here to get information about baggage restrictions

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Note : It is mandatory to present the document upon ticketing (if payment is made at city/airport ticket offices) and, at time of check-in to the airline on demand. Failure to present the required documents may result in denial of passenger from the flight and refund of ticket after applicable penalty deductions.

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.