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Ethiopian Worldwide Contacts
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| City Office | |
| City: | Luanda |
| Address: | Largo 4 De Fevereiro Hotel presedant Meridian |
| Mailing address: | Ethiopian Airlines P.O. Box 1044, Angola-Luanda |
| E-mail: | ladetcto@ethiopianairlines.com YinnesuF@ethiopianairlines.com ladadm@ethiopianairlines.com |
| Phone: | (244) 944790291 |
| Fax: | Nil |
| Working hours: | Mon - Fri 08:00-16:00 (Working through lunch) Sat 08-1200 & Sun Closed(Airport office open)) |
| Airport Office | |
| Airport: | Airporto 4 de Fevereiro |
| E-mail: | AntonioD@ethiopianairlines.com WubnehM@ethiopianairlines.com |
| Phone: | (244) 914526675 |
| City Ticket office | |
| City: | Luanda |
| Address:Largo 4 De Fevereiro Hotel president | Angola |
| Tel: | 244944790293 |
| Fax: | Nil |
| E-mail: l | adetcto@ethiopianairlines.com Melatas@ethiopianairlies.com LADSales1@ethiopianairlines.com |
RESERVATIONS & TICKETING OFFICE | |
| Country: | ARGENTINA |
| Name of Aviareps Office: | AVIAREPS ARGENTINA |
| Country Manager: | Micaela Poole |
| Sales Manager: | Alfredo Martinez |
| Reservations & Ticketing: | Vanesa Solis |
| Operating Hours: | 9AM - 6PM |
| Address: | Carlos Pellegrini 1135, Piso 10 |
| Telefax: | 54 11 4326-0362 / 0364 |
| Emails: | Ethiopian.Argentina@aviareps.com |
AIRPORT OFFICE (Airport Operational issues only) | |
| Address: | Ezeiza International Airport, Corporate Building AA2000, SUITE 103, CP B1802EZE, Buenos Aires, Argentina (Temporary) |
| Airport Manager: | Gustavo Armentano |
| Phone: | N/A |
| Fax: | N/A |
| Email: | EZEAPT@ethiopianairlines.com EZEATO@ethiopianairlines.com |
| Working Hours: | Monday to Sunday from 17:30hs to 22:30hs. |
| Baggage Service Email: | EZELL@ethiopianairlines.com |
| Baggage Service Phone: | +549 11 5426 7777 |
| Baggage Service Working Hours: | Monday to Friday from 16:00hs to 21:00hs |
| Check In Counters: | Located at Terminal “C” from 201 to 206, Ezeiza International Airport open from 18:00hs to 20:30hs. |
CARGO OFFICE (Cargo operations only) | |
| Address: | Ezeiza International Airport, Corporate Building AA2000, SUITE 108, CP B1802EZE, Buenos Aires, Argentina |
| Phone: | +54 11 5480-0157 |
| Fax: | +54 11 4897 4042 |
| Email: | Romina Alanis romina.alanis@crossracer.aero EZECARGO@ETHIOPIANAIRLINES.COM |
| Working Hours: | Monday To Friday From 09:30hs To 16:30hs (Except National Holidays) |
| Address: | World Aviation Systems Suite 2805 Level 28, Australia Square 264, George Street Sydney, NSW 2000 Australia |
|---|---|
| Phone: | 1300 600 001 |
| E-mail: | ethiopian.sydney@worldaviation.com.au |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
24 hours all year round
| Company: | Aviareps Airline Management Service Ges.m.b.H. |
|---|---|
| Mailing Address: | 1020 Vienna, Untere Donaustrasse 11/3 OG Vienna, Austria |
| Phone: | +43 (01) 585 36 30 30 +43 6642188728 (mobile) +43-1-253022575 |
| Fax: | +43 (01) 585 36 30-88 |
| Email: | reservationsET.austria@aviareps.com |
| Working hours: | Mon - Fri, 09:00 - 17:00 hrs (no lunch break) Closed on Sat and Sun |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free: 97316199205
24 hours all year round
| City: | Manama |
|---|---|
| Address: | Zamil Tower 2, Ground floor, Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain. |
| Mailing address: | Ethiopian Airlines P.O. Box 1044, Kingdom of Bahrain |
| E-mail: | Bahgsa2@ethiopianairlines.com |
| Phone: | (973) 17208504 |
| Fax: | (973) 17210175 |
| Working hours: | Sun - Thu 08:00 - 13:00 & 14.00 - 18:00 Sat – 08:00 – 14.00 |
| Company: | Bahrain International Travel |
|---|---|
| City: | Bahrain |
| Address: | Zamil Tower 2, Ground floor,Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain |
| Mailing Address: | P.O. Box 1044 |
| Phone: | (973) 17 223315 |
| Fax: | (973) 17210175 |
| E-mail: | leisure@Bahraintravel.com.bh |
| Campany | RHYTHM TOURS & TRAVELS LTD |
|---|---|
| Address: | 49,Motijheel C/A, Shapla Bhaban, 4th Floor,Dhaka-1000, Bangladesh |
| Phone: | +88 02 57160681, +88 02 57160682 |
| Managing Director: | Shohag Hossain,Managing Director Mob:+8801746786356, Email:shohag@rhythmgroupbd.com, dhakagsa@ethiopianairlines.com Palash Saha, Mob: +8801714035422, Email: palash@rhythmgroupbd.com Nazmul Abdeen, Mob: +8801711144788, Email: nazmul@rhythmgroupbd.com |
| Website: | www.rhythmgroupbd.com |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll-free: 078 25 92 42
24 hours all year round
| City Ticket Office | |
| City: | Brussels |
| Address: | J.E.Mommaertslaan 18B – 1831 Diegem |
| E-mail: | Et.be@kales.com |
| Phone: | +32(0)2/716 00 60 Reservation:+32(0)2/716 00 60 Sales:+32(0)2/716 00 73 |
| Fax: | |
| Working hours: | Mon-Fri 09.00-17.15 / for public 10.00-16.00 |
| Airport Office | ||
| City: | Brussels | |
| Address: | Brussels Airport, Leopoldlaan, 1930 Zaventem | |
| E-mail: | bruapt@ethiopianairlines.com | |
| Phone: | +32 476 93 02 74 | |
| Working hours: |
| |
Call Center Toll Free Number: +229 62 50 09 79 (24 Hours)
General Sales Agent
| Company: | Afri Wings Express Voyages |
|---|---|
| City: : | Cotonou |
| Address: | Lot 417, Face Cine le Benin, Carrefour Uniafrica, Cotonou, Benin. |
| Phone : | +229 6633 8585 /+229 6702 2183 |
| Fax : | +22921 31 05 70 |
| Email: | coocto@ethiopianairlines.com and afriwings@gmail.com jaiw@ethiopianairlines.com - GSA Manager samrawitg@ethiopianairlines.com Area Manager |
| Working hours: | Monday-Friday : 08:00-17:00 ; Saturday: 08:00-13:00; |
| Airport : | International Airport Cardinal Bernadin Gantin of Benin |
|---|---|
| Address: | Avenue Jean Paul II ,Cotonou, Benin |
| Mailing Address: | Ethiopian Airlines, Cotonou Benin, P.O. Box 1051 |
| E-mail: | cooapt@Ethiopianairlines.com |
| Phone: | (+229) 95 36 07 51 |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:002698003002524
24 hours all year round
| City: | Gaborone |
|---|---|
| Adress: | Ethiopian Airline Gaborone Plot 54354 section 9, Unit 1 CBD Central square Telephone Number +2673111631 P.O. Box 60666, Gaborne, Botswana |
| Ticket office address | |
| Ticket Office GBE | GBECTO@ethiopianairlines.com |
| Sales Manager GBE | GBESM@ethiopianairlines.com |
| Area Manager | EliasKT@ethiopianairlines.com |
| Reservation Office GBE | GBERES@ethiopianairlines.com |
| Address: | Rua Rafael de Barros, 210 – 4º andar, Cj 41 Paraíso, São Paulo, SP CEP 04003-040 - Brazil |
|---|---|
| Phone: | Reservation & Ticketing Office/Refund related calls +55 11 4063 5199 City Admin Office: + 55 11 3411 1875 Area Manager: +55 11 99192 2337 Global Call Center Toll free No +55 113 181 3958 |
| Reservation & Ticketing Office: Vendas.Sao@Aviareps.Com City Admin Office: Saoet@Ethiopianairlines.Com | |
| Working hours | 09:00 – 18:00 |
| City | Sao Paulo |
|---|---|
| Address | Guarulhos International Airport |
| Phone: | +55 11 2445 4157+ 55 11 7740 8156 |
| E-Mail: | Grupaxservices@Ethiopianairlines.Com Alecior@Ethiopianairlines.Com |
| Address | Hae – Heavyweight Av. Dr. Cardoso De Melo, 1460 Sl 63 6º Andar Vila Olímpia - São Paulo-Sp |
|---|---|
| Phone: | +55 (11) 3881 8735 +55 (11) 7777 6107 |
| E-Mail: | Alyne.Fukuda@Haegroup.Com |
| Country | BRASIL |
|---|---|
| Name of Aviareps Office | AVIAREPS Assessoria em Turismo |
| Country Manager | MARCELO KAISER |
| Marketing and PR Coordinator | Ms Luise Sanches |
| Finance | Ezequiel Dos Santos |
| Reservations & Ticketing | Mr Dalton Costa |
| Operating Hours | 09:00 - 18:00 (accessible to the public) |
| Address | Rua Dr. Rafael de Barros, 120. – 4th Floor PARAÍSO, São Paulo/SP CEP: 04003-041 |
| Phone | 55 11 4063 5199 |
| Emails | Vendas.sao@aviareps.com Mkaiser@aviareps.com |
| City: | Ouagadougou |
|---|---|
| Address: | Av. Kwame N'krumah en face de l'Hôtel Palm Beach |
| Mailing address: | 01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso |
| E-mail: | OuaApt@Ethiopianairlines.com |
| Phone: | 0022625301024/25, 0022625310550 |
| Fax: | 0022625301886 |
| Working hours: | Mon - Fri 08:00 -12:30 (Morning), 15:00 to 18:00 (Afternoon), Sat 08:00Am - 12:30Pm |
| City: | Ouagadougou |
|---|---|
| Company: | Euro World Sarl |
| Mailing address: | Euro World (Burkina Faso) 01 BP 4883 Ouagadougou Kwame N'nkrumah Ouagadougou-Burkina Faso |
| Phone: | 226 5030 1652/1685 |
| Fax: | 226 5030 1886 |
| E-mail: | OUARES@ethiopianairlines.com |
| Working hours: | Mon - Sat 08:00 -19:30 Sun 09:30 -13:30 |
| City: | Bujumbura |
|---|---|
| Address: | Avenue de la Victoire NBR 09, Bujumbura |
| Mailing address: | B.P. 573 |
| E-mail: | bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com |
| Phone: | (257) 22226038, (257) 22226820 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00 |
| Airport: | Bujumbura |
|---|---|
| Address: | Bujumbura International Airport |
| Phone: | 257-22229842 |
| allbjmetairportstaff@ethiopianairlines.com |
| City: | Bujumbura |
|---|---|
| Address: | Avenue de la Victoire NBR 09, Bujumbura |
| Mailing address: | B.P. 573 |
| E-mail: | bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com |
| Phone: | (257) 22226038, (257) 22226820 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00 |
| Airport: | Bujumbura |
|---|---|
| Address: | Bujumbura International Airport |
| Phone: | 257-22229842 |
| allbjmetairportstaff@ethiopianairlines.com |
| City: | Douala |
|---|---|
| Address: | 30 Avenue De Gaulle, Bonanjo |
| Mailing Address | Ethiopian Airlines P.O. Box 1326, Douala |
| E-mail: | SelamF@ethiopianairlines.com BrutayitG@ethiopianairlines.com |
| Phone: | +237677937929 / +237677117729 |
| Fax: | (237) 33 43 01 67 |
| Working hours | Mon to Fri 08:30 to 17:30 Sat 08:30-12:30 |
| Airport: | Douala International Airport |
|---|---|
| Phone: | +237 33433730 |
| AllDLAETAirportStaff@ethiopianairlines.com |
| City: | Yaoundé |
|---|---|
| Address: | Y building RUE 1755 Nouvelle Route Bastos |
| Email: | BezawitMe@ethiopianairlines.com |
| Phone: | +237 222209268 or +237 222209304 Cell +237678780452 |
| Working hours: | MON to FRI from 08:30 – 17:30 SAT 08:30-12:30 |
| Airport office: | Yaoundé – Nsimalen International airport office |
| Ethiopian Airlines P.O BOX | 3563 Yaoundé |
| Email: | ALLNSIETAirportStaff@ethiopianairlines.com |
| Address: | Suite 1912 - 365 Bloor Street East, M4W 3L4, Toronto, Ontario, Canada |
|---|---|
| Phone: | Reservation Office: +1416 962 0005 EXT : 202/203 Toll free number: 1 800 445 2733 |
| Fax: | +1 416 962 0095 |
| Email: | yyzres@ethiopianairlines.com TingertA@ethiopianairlines.com |
| Facebook : | https://www.facebook.com/EthiopianAirlinesCanada/ |
| Twitter : | https://twitter.com/FlyEthiopianCAN |
| Instagram : | https://www.instagram.com/ethiopianairlinescanada/ |
| Working hours: | Mon - Fri: 09:00AM to 05:00PM |
| Address: | T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport, Toronto, Canada |
|---|---|
| Phone: | +1 905 405 0040/+1 416-996-3384/+1 416-996-5780 Toll-free no: 1 800 445 2733 |
| Fax: | +1 905 405 0005 |
| Email: | yyzapt@ethiopianairlines.com |
| Working hours: | MON/WED...........09:00 A.M TO 05:00 P.M TUE/THU/FRI/SAT/SUN.....07:00 A.M. TO 3:00 P.M |
| Company | Airline Services International Inc. |
|---|---|
| Address: | 5160 Explorer Drive Unit #4 Mississauga ON L4W 4T7 |
| Phone: | 905.629.4522 |
| Fax | 905.629.4651 |
| Email: | ops@airlineservices.com |
| Company: | Blueberry Voyage |
|---|---|
| City: | Bangui |
| Mailing Address: | Avenue B.Boganda En face Restaurent 5 fourchettes A cote Ex sofia Credit, Bangui CAR. |
| Phone: | +236 75 41 42 04, +236 72 56 42 87, +236 72 20 30 30 |
| E-mail: | mkumar@blueberry-travel.com, ksingh@blueberry-travel.com |
| City: | N' Djamena |
|---|---|
| Country: | Chad (Republic of) |
| Address: | Ethiopian Airlines, Chad, NDJ, Avenue Charles de Tchad Airlines Building, Ground Flour, adjacent to BCC Bank |
| E-mail: | Reservation: ndjres@ethiopianairlines.com Area Manager: Gizachewm@ethiopianairlines.com. |
| Phone: | Reservation: 23566254531 Mrs Felicitien Area Manage: 23566896226 Mr Gizachew Melese |
| Fax: | |
| Working hours: | Monday-Thursday 08 am - 03:30 pm,Friday - Saturday 08 am -12:30 pm |
| Airport: | Hassan Djamous International Airport,N'djamena. |
|---|---|
| Phone: | 23566990303 |
| Email: | Ahmat Mahamat Customer Service Agent Airport AhmatM@ethiopianairlines.com |
| Working hours: | Every day (08H00-16H00) |
| Country | CHILE |
|---|---|
| Name of Aviareps Office | AVIAREPS CHILE |
| Country Manager | Micaela Poole |
| Sales Executive | Maria Teresa Olavarrieta |
| Reservations & Ticketing | Vanesa Solis |
| Operating Hours | 09:00 - 18:00 (accessible to the public) Mon - Fri.. |
| Address | Bajadoz 45 Of 1701 B – 17th Floor, LAS CONDES SANTIAGO CHILE. |
| Phone/fax | +56 22 940 2359 |
| Emails | Salesscl@aviareps.com |
24-hour China Call Center
Tel: +86 4008 071 787 (Mandarin, Cantonese)
+86 4001 589 689 (English)
Email: Callcenter@ethiopianairlines.com.cn
WeChat: feimallchina
Beijing Office
Tel: +86 010-65050315
Email: etbjscto@ethiopianairlines.com.cn
Address: Room 704, SK Tower, A6 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China
Beijing Airport Office
Tel: +86 15011555744
Email: etbjsapt@ethiopianairlines.com.cn
Address: Room 12, 1st Floor, Hilton Hotel, Beijing Capital Airport, No.2 Sanjing Road, Shunyi District, Beijing 101312, China
Beijing Cargo Office
Tel: +86 010-53269318
Email: etpek@megacap.com.cn
Address: Room613,Plaza G, HangCheng Building, No.2, JinSui Road, ShunYi District, Beijing, China
Shanghai Office
Tel: +86 021-60509685
Email: etshacto@ethiopianairlines.com.cn
Address: Room 2110, 21 Floor, Xianlesi Plaza, 388 Nanjing West Road, Huangpu District, Shanghai 200003, China
Shanghai Airport Office
Tel: +86 021-68339885 / +86 18117315785
Email: etshaapt@ethiopianairlines.com.cn
Address: Room 2-B1-M10, Terminal2, Pudong Airport, Shanghai, China
Shanghai Cargo Office
Tel: +86 021- 68356536
Email: etpvg@megacap.com.cn
Address: Room 325A, No. 168 Suhang Road, Pudong International Airport, Shanghai, China
Guangzhou Office
Tel: +86 020-87621101
Email: etcancto@ethiopianairlines.com.cn
Address: Room 502, 5th Floor, Guangdong International Building Podium, Yuexiu District Central City Road 339, Guangzhou 510030, China
Guangzhou Airport Office
Tel: +86 020-3654 6729 / +86 152 1881 8729
Email: etcanapt@ethiopianairlines.com.cn
Address: Room W108, Pullman Hotel, Baiyun International Airport, Guangzhou
Guangzhou Cargo Office
Tel: +86 020-36066253 / +86 020-36069230
Email: etcan@sino-eth.com
Address: Shibao Office, 3rd Floor, No.38 Helong 8th Road, Taicheng Village, Renhe Town, Baiyun District, Guangzhou, China
Chengdu Office
Tel: +86 028-85505765
Email: etctucto@ethiopianairlines.com.cn
Address: Room 802, POLY CENTER North Tower, NO.7 Lingshiguan Road, Wuhou District, Chengdu 610000, China
Chengdu Airport Office
Tel: +86 028-85207375/6, +86 17760523379
Email: ctuapt@ethiopianairlines.com
Address: Room L350, 1st Floor, Terminal 1, Chengdu Shuangliu International Airport
Chengdu Cargo Office
Tel: +86 028- 64402498/+86 18688396786
Email: Kim.dai@megacap.com.cn
Address: Room # 1505, 15th Floor North Tower, Poly Center, No. 7 Lingshiguan Road, Chengdu, China
| Country | COLOMBIA |
|---|---|
| General Manager | Carlos Valbuena |
| Supervisor | Maria Cristina Ortiz |
| Sales Manager | Martha Muñoz |
| Reservations & Ticketing | Rocio Bacca |
| Operating Hours | Mon-Fri 08:00 -18:00 |
| Address | 26 Street # 59-51 Office 312 Tower 3 –Sarmiento Angulo Business Center - Bogota – Colombia |
| Phones | +57 1 7458882 |
| Emails | RBacca@aviareps.com MOrtiz@aviareps.com |
| City: | Comoros |
|---|---|
| Company:. | Matembezi Travel & Tourism |
| Mailing Address: | Itsambouni Moroni |
| Phone: | 00 269 773 04 22/33 04 00 00 |
| Fax: | 269 773 00 75 |
| agence.matembezi@comorostelecom.km | |
| City Office | |
| City: | Moroni |
| Country: | Comoros |
| Address: | MORONI ITSAMBOUNI |
| Mailing address: | Po box 514 MORONI ITSAMBOUNI |
| E-mail: | matembezi.agencytravel@yahoo.com |
| Phone: | +269 773 04 22 Mob: +269 333 04 00 |
| Fax: | NA |
| Working hours: | 08:00-3.30 Mon-Thursday, 08:00-12:00 Friday- Saturday, Sunday/public holidays closed |
| Airport Office | |
| Airport: | Prince Said Ibrahim International Airport (HAH) |
| Address: | MORONI- HAHAYA |
| Phone: | Currently no office due no space available at HAH APT ; |
| NA | |
| Working hours: | H24 |
| City: | Abijan |
|---|---|
| Address: | Plateau : Avenue Chardy, Immeuble le Paris |
| Mailing address: | 01 BP 5897 Abidjan 01 |
| Phone: | Contact person: Tadele Barega (Mr.) Mob: (00225) 05061583 Land lines: (0025) 20219332 / 20215538 / 20219430 |
| Fax: | (0025) 20219025 |
| E-mail: | TadeleB@ethiopianairlines.com |
| Working hours: | Mon-Fri 08:00-16:00 Sat 09:00-12:00 |
| Airport: | Port –Bouet Aeroport F.H.B. |
|---|---|
| Address: | 01 BP 5897 Abidjan 01 |
| Manager Airport Services – Abidjan: | Getu Chebud |
| Tel: | +22505063294 |
| E-mail: | Getuc@ethiopianairlines.com |
| Working hours: | Monday ,Wednesday ,Friday ,Saturday & Sunday :08:00 - 16:00 Tuesday &Thursday : 09:00 - 15:00 |
| GSA: | Pax |
|---|---|
| Name: | CAT AVIATION |
| Code: | ZAG |
| City: | ZAGREB |
| Country: | CROATIA |
| Position: | reservations |
| E-mail: | Zeljka.m@tal-aviation.com ethiopian@qat.co.rs |
| Telephone Number: | +385912999655 + 381112631327 |
| Working Hours: | 09:00-16:00 |
| Company | Orthodoxou Aviation Ltd. |
|---|---|
| City: | Larmaca |
| Mailing Address | Orthodoxou Aviation Ltd, United Nations Street 44, 6042, Larmaca, Cyprus |
| Phone: | 357 24 841 150 |
| Fax: | 357 24 841 005 |
| E-mail: | aorthodoxou@orthodoxou.com.cy |
| Company: | TAL Aviation CZ sro |
|---|---|
| City | Prague |
| Mailing Address: | TAL Aviation CZ sro. Spálená 51 (5p), Prague 1, 11000, CZECH REPUBLIC |
| Phone: | +420-224 815 374 |
| Fax: | +420-224 815 379 |
| Contact person: | Mrs Karla Svobodova, Sales Manager Czech Republic & Slovakia |
| Email: | Karla.S@tal-aviation.cz ethiopian@tal-aviation.cz |
| Working hours: | Mon - Fri: 09:00 - 17:30 |
| City: | Kinshasa |
|---|---|
| Address: | 30 Juin Blvrd Aforia Immeble 1525, |
| Mailing address: | P.O.Box 7585, Kinshasha Gombe |
| E-mail: | fihres@ethiopianairlines.com fihcto@ethiopianairlines.com |
| Phone: | 00243-0817006585 / 810884000 / 0817006588 |
| Working hours: | Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30 |
| City: | Kinshasai |
|---|---|
| Airport: | Ndjili International Airport |
| E-mail: | FIHAPT@ethiopianairlines.com FIHPAX@ethiopianairlines.com |
| Phone: | +243817006589 |
| Working hours: | Mon-Sun 0830-1630 |
| City: | Lubumbashi |
|---|---|
| Airport: | Luano International Airport |
| Address: | Cocoa House House Ground floor, Kwame Nkrumah Avenue |
| E-mail: | fbmapt@ethiopianairlines.com |
| Phone: | (243)812771780/ +243 818 780 779 |
| Working hours: | Vary according to flight schedule |
| Company: | Alamdar Tour and Travel |
|---|---|
| Address: | Lubumbashi D.R.Congo |
| Phone: | +243816546523 and +243817789225 |
| E-mail: | lionelle@jefferytravels.com salman@jefferytravels.com |
| Working hours: | Mon – Fri 08:00 – 17:00, and Sat 0800-12:30 |
| Company: | Alamdar Tour and Travel |
|---|---|
| Address: | Kisangani D.R.Congo |
| Phone: | +243814547062 |
| E-mail: | Sales-fki1@jefferytravels.com |
| Working hours: | Mon – Fri 08:00 – 17:00, and Sat 0800-12:30 |
| City: | Goma |
| Address: | 18 Boulevard Kanyamuhanga, central ville-Goma |
| E-mail: | negusm@ethiopianairlines.com gomsm@ethiopianairlines.com |
| Phone: | +243 973 487 778 /+243 997 384 447 /+243 896 770 220 |
| Working hours: | Mon-Sat 0830AM-0600PM |
AIRPORT OFFICE
| City: | Goma | |
| Airport: | Goma International Airport | |
| E-mail: | Negusm@ethiopianairlines.com gomsm@ethiopianairlines.com | |
| Phone: | +243 973 487 778/+243 997 384 447/+243 896 770 220 | |
| Working hours: | As per flight schedule-Mon,Wed,Fri and Sat | |
| City: | Copenhagen |
|---|---|
| Company: | Khyber International |
| Mailing Address: | Vester Farimagsagade 3, 1-Sal, 1606 KBH V, Denmark |
| Phone: | +45 33 93 44 55 |
| Email: | sales@khyber.dk |
| Working hours: | Mon - Fri: 09:00-17:00 |
| City: | Copenhagen |
|---|---|
| Company: | Kales Airline Services |
| Mailing Address: | Cargo Centervej 72, Billund, DK-7190 |
| Phone: | +45 75354511 |
| Fax: | +45 75354569 |
| Email: | jacob.bo.jepsen@kales.com |
| Working hours: | Mon-Fri 09:00-17:00 |
| City: | Djibouti |
|---|---|
| Country: | Republic of Djibouti |
| Address: | Djibouti International Airport, Ambouli Boulevard de Gaulle Street, Rue de ARTA |
| Mail address: | P.O.Box 90 |
| Phone: | Mobile: 253 – 77804783 (Area Manager) 253- 77815479 (Air Port Manager) |
| E-mail: | solomonyb@ethiopianairlines.com |
| Company: | Globe Travel |
|---|---|
| City: | Djibouti |
| Mailing address: | Bld Administrateur Bernard Djibouti P.O. Box 1181 |
| Phone: | 0025321351007 |
| Fax: | 00253 21354888 |
| Email: | globe_ethiopianair@intnet.dj |
| City: | Cairo |
|---|---|
| Country: | Egypt (Arab Republic of) |
| Address: | Ethiopian Airlines, 69 Abdelhamid Badawi street , Concord el salaam Hotel |
| Phone: | (202) 2180 0935, 2180 0936, 2180 0937, 2180 0392 Call Center: Toll-Free: 080 0000 0411 |
| Fax: | (00 2 02) 21800934 |
| E-mail: | caires@ethiopianairlines.com |
| Working hours: | 08:30-15:30 Saturday-Thursday |
| Airport: | Cairo International Airport |
|---|---|
| Address: | Cairo International Airport (Terminal 3) |
| Phone: | Passenger: (00 202)2265 4398 Cargo: (00 202) 22672910-24150959 |
| Fax: | (00 202) 26214934 |
| CaiApt@ethiopianairlines.com |
| City: | Malabo |
|---|---|
| Address: | Independence Avenue. PDGE Building 2nd floor |
| Mailing address: | P.O.B 475 Malabo, Equatorial Guinea |
| E-mail: | SSGADMIN@ethiopianairlines.com SSGCTO@ethiopianairlines.com stephaniep@ethiopianairlines.com lenam@ethiopianairlines.com |
| Phone: | Office: +240-333-090588 +240-333-090593 Mobile: +240-222-671141 |
| Working hours in LCL: | Mon – Fri 08:30 – 17:00 |
| Airport: | Malabo International Airport |
|---|---|
| Address: | Malabo |
| Tel: | Office +240-333-094248 Mob +240-222-177327 |
| E-mail: | SSGAPT@ethiopianairlines.com alfonsor@ethiopianairlines.com mariat@ethiopianairlines.com |
| Working hours: | Operational |
| City: | Asmara |
|---|---|
| Country: | Eritrea |
| Address: | Asmara City Ticket office 183 Warsay Street Ground Floor Asmara,Eritrea |
| E-mail: | Reservation: ASMCTO@ethiopianairlines.com Sales: BerhaneMe@ethiopianairlines.com Area Manager:ElizabethH@ethiopianairlines.com |
| Phone: | Reservation: +291 113991/92 Sales: +291 113991 Mr. Berhane Mehari Area Manager: +291 7 112237 Ms. Elizabeth Hailu |
| Fax: | Nil |
| Working hours: | Weekdays – 08:00 – 18:00, Weekends 08:00 – 11:00 |
| Airport: | Asmara International Airport |
|---|---|
| E-mail: | ASMAPT@ethiopianairlines.com YohannesDm@ethiopianairlines.com |
| Phone: | Mr. Yohannes Demissie + 291 7 112289 / + 291 153949 |
| Working hours: | 07:00 – 12:00 ; 14:00 – 19:00 |
| City: | Riga |
|---|---|
| Company:. | Baltic GSA, SIA |
| Mailing Address: | Skolas iela 21-203a, LV-1010, Riga, Latvia |
| Phone: | +372 622 5980 |
| Fax: | +372 616 0864 |
| ethiopian.airlines@balticgsa.com | |
| Working hours: | Mon - Fri: 09:00 - 17:00 |
| City: | Addis Ababa |
|---|---|
| Country: | Ethiopia |
| Address: | Ethiopian Airlines Head Office |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 116 179 900 (6787 to be used within Ethiopia) |
| Working hours: | : 24/7 throughout the year |
| City: | Addis Ababa |
|---|---|
| Country: | Ethiopia |
| Address: | Churchill Road |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 115 154036 |
| Working hours: | 07:00 – 19:30 Monday to Sunday including Public Holidays |
| City: | Addis Ababa |
|---|---|
| Country: | Ethiopia |
| Address: | Inside Hilton Hotel |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 115 511540 |
| Working hours: | 07:00 – 21:00 – Monday to Saturday Sunday and Public Holidays 07:00 – 17:00 |
| City: | Addis Ababa |
|---|---|
| Country: | Ethiopia |
| Address: | Adika Building, In front of Friendship Hotel |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 11663 3162/63 |
| Working hours: | 07:00 – 19:00 – Monday to Saturday Sunday and Public Holidays 07:00 – 17:00 |
| City: | Addis Ababa |
|---|---|
| Country: | Ethiopia |
| Address: | Ethiopian Airport Enterprise Building, Ground Floor |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 11 637030 |
| Working hours: | Monday to Friday 07:00 -17:00 |
| Airport: | Bole International |
|---|---|
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Bole International Airport |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251115178320/455 |
| Working hours: | 24/7 throughout the year |
| Customer Relations | Please contact customer relation through:Support and Feedback |
| Baggage Service | +251 11 5178306/+251-11-6650304 |
| Air port check in counter | 251-11- 5178455/955 |
| City | Helsinki (also covering Estonia) |
|---|---|
| Company: | Matkantekijät Oy - Tourplanners Ltd |
| Mailing Address: | Insinöörinkatu 7 B, 4th floor 00880 Helsinki, Finland |
| Phone: | +358 44 774 5025 |
| Fax: | |
| Contact person: | Meri Mantysaari, Manager Email: myynti@matkantekijat.fi Website: www.matkantekijat.fi |
| Working hours: | Mon - Fri: 09:00 - 17:00 Closed on Sat and Sun |
| City | Helsinki |
|---|---|
| Company: | Kales Airline Services Oy |
| Mailing Address: | Perintötie 2 D, FI-01510 Vantaa, Finland |
| Phone: | +358 9 8700 350 |
| Fax: | +358 9 8700 3515 |
| Email: | kenneth.andersson@kales.com |
| Working hours: | Mon - Fri 09:00 - 17:00 |
| Phone: | 082 582 6135 (24 hours all year round) |
|---|---|
| E-mail: | shebamiles@ethiopianairlines.com (ShebaMiles) |
| Customer Relations | ethiopian.customercare@apg-ga.com |
| Phone: | +33 1 48 16 04 08 / 09 or +33 1 74 37 04 80 |
|---|---|
| Web: | http://www.worldtracer.aero/filedsp/et.htm |
| Airport: | Roissy Charles de Gaulle (CDG) - Terminal 2A |
|---|---|
| Mailing Address: | CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France |
| E-mail: | parapt@ethiopianairlines.com |
| City: | Paris |
|---|---|
| Company: | Air Promotion Group (APG) |
| Mailing Address: | 66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008 Paris (M° Franklin Roosevelt) |
| Phone: | 0825 826 135 |
| Fax: | +33 153 771305 |
| E-mail: | resa.ethiopianairlines@apg-ga.com |
| Working hours: | Mon - Fri 09:00 - 17:30 (ticketing desk) Mon - Fri 09:00 - 18:00 (call center) |
| Company: | ATC AVIATION SA |
|---|---|
| Address: | ATC Aviation Services SA BP 13 526 3 Rue du cercle 95709 Roissy CDG Cedex / France |
| Phone: | +33 1 7003 8052 / 53 / 54 |
| Fax: | +33 1 7003 8050 |
| E-mail: | ethiopian.fr@atc-aviation.com |
| Airport: | Aéroport Marseille Provence |
| Mailing Address: | 13700 Marignane Cedex, France |
| E-mail: | parapt@ethiopianairlines.com |
| General Sales Agent (Passenger) | |
| City: | Marseille |
| Company: | Air Promotion Group (APG) |
| Mailing Address: | 8 Boulevard de Dunkerque – 13002 Marseille |
| Phone: | 0825 826 135 |
| E-mail: | resa.ethiopianairlines@apg-ga.com |
| Working hours: | Mon - Fri 09:30 - 12:30 / 13:30 - 17:30 |
| City: | Libreville |
|---|---|
| Address: | Glass - London, parcelle no 176 |
| Mailing address: | P.O. Box 12802 Libreville, Gabon |
| E-mail: | AmareB@ethiopianairlines.com |
| Phone: | City office: 00241 05931660, 0024101741315 Area Manager Cell: 00241 05322020 |
| Working hours: | Mon - Fri 08:00-15:30, Sat 09:00 – 11:30 |
| Airport: | Leon Mba International Airport |
|---|---|
| Address: | Terminal Building, 1/F |
| Mailing address: | P.O. Box 12802 Libreville, Gabon.; Office No. 144 |
| Phone: | Airport Senior Agent:00241 05316666; Customer Service Officer |
| E-mail: | LBVAgent@ethiopianairlines.com; FikirteY@ethiopianailrines.com; JudeO@ethiopianairlines.com; and Amareb@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00-15:30, Sat 09:00 – 11:30 |
Global Call Centre
| 0800 0006062 24 hours all year round |
City: | Frankfurt, Germany |
City Ticket Office: | General Sales Agent (Aviareps AG) |
Address: | Kaiserstrasse 77 60329 Frankfurt/Main Germany |
Phone: |
|
Reservation | +49 (0) 69-770 673 052 |
Sales | +49 (0) 69 770 673 053 |
Fax: | +49 (0) 69 770 673 028 |
| |
Reservation | |
Sales | |
Google Map Location:- | |
Working Hours | Mon-Fri 09:00AM – 06:00PM |
Airport Office | Office at the Airport |
Address: | Terminal 1, Hall B Counter 526 Frankfurt Airport |
Phone: |
|
Airport Manager | (+49 (0)6969769790) |
Fax: | +49-(0)69691945 |
Email: | FRAAPT@ethiopianairlines.com |
Working Hours | Daily |
Cargo: |
|
Address: | Cargo City Süd, Geb. 641; 60549 Frankfurt /Germany |
Phone: | +49 69 69805347 |
Fax: | +49 69 698053 20 |
Email: | ethiopian.de@atc-aviation.com |
Working Hours | Mon-Fri 09:00AM – 06:00PM |
Head Office |
|
Address: Bole Road, Ethiopian Airlines Head Office
Tel: | +251-116-656666 |
Mailing Address | P.O. Box 1755, Addis Ababa |
Website: | |
Working hours | 24/7 throughout the year |
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise building first floor
Addis Ababa, Ethiopia
Tel: | +251-116-656666 #3 |
Email: | |
Website: | |
Working hours | 24/7 throughout the year |
For information and services regarding medical packages, please contact ET Medical Travel
Address: Bole, Ethiopian Airlines Head Office
Addis Ababa, Ethiopia
Tel: | +251115178711/8871/4514 |
Email: | |
Working hours | Monday – Friday (08:00 – 17:00) |
| City: | Accra |
| Address: | Cocoa House Ground floor, Kwame Nkrumah Avenue |
|---|---|
| Mailing address: | GP 3600 Accra Ghana |
| E-mail: | Area Manager’s : GenetWl@ethiopianairlines.com (Genet W/Michael) or acccto@ethiopianairlines.com |
| Phone: | +233 24 242 6303 (233-302)664856/7/8 |
| Fax: | (233-302) 673968 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 09:00 - 13:00 |
| Airport: | Kotoka International |
|---|---|
| Address: | Kotoka International Airport |
| Phone: | +233 24 242 6303 (233 302) 775168/778993 |
| accapt@ethiopianairlines.com | |
| Working hours: | Mon - Fri 08:00-12:00 [APT Office hours subject to the seasonal flight schedule] |
| GSA: | Pax |
|---|---|
| Name: | Gold Star Aviation |
| Code: | ATH |
| City: | ATHENS |
| Country: | GREECE |
| Position: | res & tktg |
| E-mail: | ethiopian@goldstar.gr |
| Telephone Number: | +30 210 324 6706 |
| Fax Number: | 3246723 |
| Working Hours: | 9.00-17.00 Mon-Fri & 9.00-14.00 Sat |
| City: | Conakry |
|---|---|
| Company:. | Guinée Voyage |
| Address: | Quartier Almamyah, C. de Kaloum, République de Guinée |
| Phone: | +224 631 27 00 10 +224 664 26 05 54 +224 622 25 50 30 +224 662 09 39 03 |
| Fax: | (00224) 30 478063 (00224) 30012611 |
| bahibrahimahassane@yahoo.fr guineevoyages@yahoo.fr info@guinee-voyages.com | |
| Working hours: | Mon - Fri 08:30 - 17:00 Sat 09:00 - 14:00 |
| Toll free HKG: | +852 3008 3642(24 hours all year round ) |
|---|
| City: | Hong Kong |
|---|---|
| Country: | Hong Kong Special Administrative Region , HK-SAR (PRC) |
| Address: | Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong. |
| Mailing address: | Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong. |
| Phone: | +852 2117 0233/3968 9035 |
| Fax: | +852 2117 1811 |
| E-mail: | hkgres@ethiopianairlines.com hkgcto@ethiopianairlines.com |
| Working hours: | Mon - Fri 09:00 - 12:45 / 14:00-17:45 |
| Facebook: | https://www.Facebook.com/EthiopianAirlinesHK/ |
| Airport: | Hong Kong |
|---|---|
| Mailing address: | Unit 5, S019 Level 5 , Passenger Terminal Building 1 Cheong Hong Road , Chek Lap Kok , Lantau , Hong Kong |
| Phone: | +852 3150 8122 +852 3150 8123 |
| Fax: | +852 3150 8125 |
| E-mail: | hkgapt@ethiopianairlines.com |
| Company: | AVIAREPS Magyarorszag Kft. |
|---|---|
| City: | Budapest |
| Mailing Address: | Erkel utca, 1092 Budapest, Hungary |
| Phone: | +36 1 210 0067 |
| Email: | reservationsBUD@aviareps.com |
| Working hours: | Mon - Fri: 09:00 - 17:00 |
| Toll free | 0008000401687 (24/7 available) Mumbai Ticket Office:91 22 28395247 (09:00 to 17:00 hours MON to FRI) |
|---|
| Address: | 104 Windfall, Sahar Plaza Complex, Andheri Kurla Road Chakala Andheri East, Mumbai 400 059 |
|---|---|
| E-mail: | bomres@ethiopianairlines.com |
| Tel: | 28395247 |
| Reservations: | Res: Toll Free 0008000401687 Accounts: 28395026 Sales: 28395468 Admin: 28395245 |
| City: | Mumbai |
|---|---|
| Address: | E8 – 3060 Level 3 Chhatrapati Shivaji International Airport New Terminal 2B, Sahar Road, Andheri East Mumbai 400 099 |
| Phone: | 66859410 / 66859411/ 28366700 Ext 3514 |
| Fax: | 66859412 |
| E-mail: | narendrak@ethiopianairlines.com |
| City: | Mumbai |
|---|---|
| Address: | New Heavy Import Warehouse, 2nd Floor Sahar Cargo Complex Sahar, Andheri East Mumbai 400 099 |
| Phone: | 26828415 / 26828416 Fax:26828417 |
| E-mail: | bomcgo@ethiopianairlines.com |
| City: | Delhi |
|---|---|
| Address: | Room no -7,Ground level-IV,Terminal III,IGI Airport New Delhi 110 037 |
| E-mail: | Delapt@ethiopianairlines.com |
| Phone: | 49638656 /657 /658 Fax: 49638656 Duty Manager -9811412414 |
| Cargo: | Tel :25653739/40 E-mai:Delcgo@ethiopianairlines.com |
Website: www.ethiopianairlines.com
| Company | BENZY HOLIDAYS PVT LTD (OVQ 14389141) | |
|---|---|---|
| City: | Ahmedabad | |
| Address: | 101 Crystal Arcade, C. G. Road, Navrangpura Ahmedabad 380 006 | |
| Phone: | (079) 26403525, 30013430/32 26404557 | |
| E-mail: | reservations@benzyethiopian.com & accounts.amd@benzyethiopian.com | |
| Sales Executive | Kaushik Mehta 07820003525 sales@benzyethiopian.com | |
| Admin Incharge | Shoba Kokate 09920213661 shobha@akbartravels.in | |
| Executive Director | Iqbal Mody 09923798441 iqbalmody@benzyholidays.co.in | |
| Company | EXPLORE HIMALAYA TRAVEL INC. | |
| City: | Nepal | |
| Address: | Amrit Marg, Bhagawan Bahal, Thamel, Kathmandu, Nepal GPO Box: 4902 | |
| Phone: | 00977 1 4423370, 4418400 Fax: 00977 1 4412888 | |
| President: | Mr. Suman Pandey, Mobile: 00977 9851020294 Email: suman@explorehimalaya.com | |
| Sales Manager: | Mr. Rajesh Gurung , Mobile: 00977 9841163470 Email:et@explorehimalaya.com OR etktm@explorehimalaya.com | |
| Ticketing Desk: | Ms Pampha Budhathoki, Mobile: +977 98681431 | |
| Company | LEONARD TRAVELS PVT LTD (WJX 14383423) | |
| Address: | Tej House 1st floor, 5 Mahatma Gandhi Road Pune 411 001 | |
| Phone: | (020) 41227999/ 26056451/ 26131647 Accounts: 41210069 | |
| Fax: | (020) 26130782 | |
| Manager: | Kajal Bhojwani Mobile: 9325066588/ 7620099991 Karan: 9860401352 | |
| E-mail: | kajal@leonardtravels.com; Karan Bhojwani <karan.l.bhojwani@gmail.com> | |
| Campany | RHYTHM TOURS & TRAVELS LTD | |
| Address: | 49,Motijheel C/A, Shapla Bhaban, 4th Floor,Dhaka-1000, Bangladesh | |
| Phone: | +88 02 59160681, +88 02 59160682 | |
| Managing Director: | Shohag Hossain,Managing Director Mob:+8801746786356, Email:shohag@rhythmgroupbd.com, dhakagsa@ethiopianairlines.com Palash Saha, Mob: +8801714035422, Email: palash@rhythmgroupbd.com Nazmul Abdeen, Mob: +8801711144788, Email: nazmul@rhythmgroupbd.com | |
| Website: | www.rhythmgroupbd.com | |
| Company | VMS AVIATION AIR SERVICES (PVT) LTD (UBN 07300171) | |
| Address: | MEEWELLA BUILDING 1ST FLOOR (COLOMBO WING), NO.329, GALLE ROAD COLOMBO - 04 SRI LANKA 00400 | |
| Phone: | 0094 11 4366990 | |
| Fax: | 0094 11 2580737 | |
| E-mail: | vikky@vmstravels.net 0094777752328 ethiopiancmb@vmstravels.net thilanka@vmstravels.net 0094712780802 | |
| Company | SHARAF CARGO PVT LTD (Cargo) | |
| Address: | Unit-B,2nd Floor, Air Cargo Complex,Old Airport, Ahmedabad 380 004, Gujarat, India | |
| Sales Manager: | Name:Mr. Dharmesh Panchal Tel: +91 79 65244080(D) Fax : +91 79 26554296 Cell:+91 9898060627 Email:panchal@in.sharafcargo.com | |
| Senior Executive: | Mr. Deepak Bhatia Tel :+91 79 6524 4081(D) Fax:+91 79 2655 4296 Cell:+91 96625 39187 E-mail: bhatia@in.sharafcargo.com | |
| Sales Executive: | Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com | |
| Assistant General Manager : | Mr Samir Mahajan Cell: +91 9819371704 Email: Mahajan@in.sharafcargo.com |
| Company | STIC TRAVELS PVT. LTD Ethiopian Airlines (Dedicated office) |
|---|---|
| Address: | Ethiopian Airlines Unit NO.101, Consulate-1,No. 1, Richmond Road Bangalore -560025 |
| contact: | Mr. Paul Chandy- Manager Sales - Mobile- 9880011622; E-mailpaul.chandy@sticgroup.com Ms Sajitha Purushothama Menon - Mobile-9986019105; E-mail- sajitha.menon@sticgroup.com Mr. Sharath Kumar, Executive Sales - Mobile-9972396356; E-mail- etsales.blr@sticgroup.com |
| Phone: | (080) 43587900/ 22202408/22256194/22269182/41235446 |
| Fax: | (080) 22202409 |
| E-mail: | etreservation.blr@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (RZQ 14381496) |
| Address: | Alps Building, 1st floor 56 Janpath, New Delhi – 110001 |
| Phone: | (011) 23312304 / 23320845 |
| Fax: | (011) 23329235 |
| Contact : | Ms Mahlet Kebede: Mob: 09811139111 Email: MahletK@ethiopianairlines.com Mr Sandeep Kumar Meena :Mob 9910061099 ,etsales.del@sticgroup.com Ms Kalpana Ganju : etreservation.del@sticgroup.com Mr Anil Sethi : Mob 09811051980 anil.sethi@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (WKG 14000114) |
| Address: | No 3-5-874/A, Ground floor, Vipanchi Estate, Hyderguda, Hyderabad – 500029, Andhra Pradesh |
| Manager Sales: | Mr. Khaja Hasanuddin, Mobile:9866353039 Email: hasan.k@sticgroup.com |
| Phone: | (040) 66618755 / 23231451 / 23210131 |
| Fax: | (040) 66612966 |
| E-mail: | hyderabad@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (WIG 14000243) |
| Address: | Unit No. 9/2, Queens Road,Bangalore - 560001 |
| Mgr. Sales : | Ms. Sharmila Bijoy, Mobile: 7760069327 Email:sharmila.bijoy@sticgroup.com |
| Phone: | (080) 43587900/ 22202408/22256194/22269182/41235446 |
| Fax: | (080) 22202409 |
| E-mail: | bangalore@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (WHQ 14000151) |
| Address: | The Legacy, 25A, Shakespeare Sarani, Kolkata - 700017 (West Bengal) |
| Phone: | +91-33-22890440, 22890441, 22890442 |
| E-mail: | kolkata@sticgroup.com |
| Mgr. Sales : | Mr. Ananda Binayak, Mobile: 9830068073; Email: ananda.binayak@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (WER 14000136) |
| Address: | Temple Tower, 672, Anna Salai Nandanam, Mount Road, Chennai – 600035 |
| Executive Sales: | Mr. Shri Kumar 9446759386 etsales.maa@sticgroup.com |
| Phone: | (044) 24330211/24351829 24330659/24330098 |
| E-mail: | chennai@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD |
| Address: | 2nd floor, 301 Alfa Estate Building – 39,G.T. Road, Jallandhar – 144001, Punjab |
| contact: | Mr. Amit Sharma-Mobile 9815024589; amit.sharma@sticgroup.com |
| Phone: | (0181) 2232056/58 |
| Fax: | (0181) 2230961 |
| E-mail: | jallandhar@sticgroup.com |
| Cochin, Trivandrum & Coimbatore has travelling Salesman Contact: Mr. K. Sankar, Manager Sales: 9986893392 Email: k.sankar@sticgroup.com | |
| Company | STIC TRAVELS PVT LTD |
| Address: | Corporate Office Only STIC Travel Group2nd Floor, Tower C, Cyber Greens DLF Phase III Gurgaon , Haryana 122 002 |
| Phone: | 0124 4595300 |
| Fax: | 0124 4114196 |
| E-mail: | info@sticgroup.com |
| Contact: | Chairman of STIC TRAVEL GROUP Mr. Subhash Goyal Mobile: 9810016061 Email: sg@sticgroup.comMr. Anil Sethi- VP- Airline Sales Mobile: 9811051980 Email: anil.sethi@sticgroup.comMs. Anju Wariah- for Southern India Mobile – 9886428326 E-mail : anju.wariah@sticgroup.comMs. Gunjan Desai - Sr. Manager-HR Mobile: 9819301520 E-mail: gunjan.desai@sticgroup.comAdministration:-Ms. Sobha.PH Mobile – 9811820350 Email – sobha@sticgroup.comDGCA - Mahesh Yadav Mobile : 9811475055 Email: admin.control@sticgroup.comMr. Sandeep Gupta (Finance) STIC Mobile: 9560037474 Email: sandeep.gupta@sticgroup.com |
| Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| Company | PT Aviaventura Aero Agensy |
|---|---|
| City: | Jakarta |
| Address: | 4th Floor, Suite B , Mega Plaza Jln. HR. Rasuna Said kav 1 Jakarta – Selatan 12980 Indonesia |
| E-mail: | info@ethiopianairlines.id |
| Phone: | +(62-21) 5212152 |
| Fax: | +(62-21) 5212148 |
| Working hours: | Mon - Fri: 08:30 – 17:00 |
| +353 768888303 (24 Hours) |
City: | Dublin |
City Ticket Office | |
Address: | Ethiopian Airlines, Mezzanine Floor, Level 3 Terminal 1 Dublin Airport, Ireland |
City: | Dublin |
Traffic and Sales Manager: | DagmawiD@ethiopianairlines.com |
City: | Tel Aviv |
City Ticket Office |
|
Address: | Ben Yehuda 1 , Tel Aviv |
Phone: |
|
Reservation | +972 3 797 1405 |
Sales | Office +972 3 795 2170 ; Cell +972-52-544 4397 |
Claim & Compliant | +972 3 795 2162 |
Area Manager | +972 3 795 2175 |
Fax: |
|
Working Hours | 08:00- 11:00-Sunday -Thursday |
| |
Reservation | |
Sales Manager | |
Office Supervisor | |
Area Manager | |
Claim & Compliant | |
Airport |
|
Phone: |
|
Airport Contact | +972 3 975 4096 |
Baggage Claim | +972 3 975 4008 |
Working Hours | 06AM- 02:00 PM ; 10:00pm – 05:00 AM – Sunday -Thursday |
Airport: |
|
Google Map Directions(Location) | Ben Groin Airport |
PASSENGERS
Global Call Center +251 116 179 900
24 hours all year round
City: Rome, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR handling)
Address: Via Leonida Bissolati 54, 00187 Rome
Phone: + 39 0648771370 for Sales and Reservations
Sales and Reservations: ethiopianrom@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations: ethiopiancustomercare@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
City: Milan, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR handling)
Address: Via Paolo da Cannobio 2, 20122 Milan
Phone: + 39 0648771370 for Sales and Reservations
Sales and Reservations: ethiopianmil@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations: ethiopiancustomercare@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
For delayed luggage upon arrival
Web: http://www.worldtracer.aero/filedsp/et.htm
Airport Office | |
City: | Rome |
Address | Aeroporto L.da Vinci-Palazzina EPUA |
E-mail: | romapt@ethiopianairlines.com |
Phone: | +39 6 65954123 |
Check in Terminal: | Departure Hall Terminal 3 |
Arrival: | Arrival Hall Terminal 3 |
Baggage Service: | Alitalia-Lost and Found Baggage Service@ Arrival Hall Terminal 3. |
Ticket Desk Counter: | Ethiopian Airlines Ticket Desk Counter |
Airport Office | |
City: | Milan |
Address | Malpensa Airport |
E-mail: | mxpapt@ethiopianairlines.com |
Phone: | +39 274866661 |
For delayed luggage tracing (up to first 4 days) | |
Phone: | +39 02 58581285 |
Working hours: | 24 hours all year round |
Online baggage tracing: | http://www.worldtracer.aero/filedsp/et.htm |
Working hours: | Mon-Fri: Morning: 09.00-13.00 |
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise Building 1st floor
Addis Ababa, Ethiopia
Phone: +251 116 656666 option 3
Email: etholidays@ethiopianairlines.com
Website: www.ethiopianholidays.com
Working Hours: 24/7 throughout the year
CARGO
General Sales Agent - Cargo | |
GSA: | Cargo |
Name: | Air consult |
Code: | ROM |
City: | ROME |
Country: | ITALY |
Position: | Sales and Reservation |
E-mail: | Airport: et.cgo@airconsult.it |
Telephone NO: | Country Code: +39 |
Fax Number: | 54242534 |
Working Hours: | 9.00-13.00 14,00-18.00 |
| Toll free: | +81 50 3204 1144 24 hours all year round |
|---|
| Company | Global Service Agency Co., Ltd. |
|---|---|
| Mailing address: | 8F, SANKI Shiba-Kanasugibashi BLDG. Shiba 1-4-3, Minato-Ku, Tokyo 105-0014 Japan |
| Phone: | +81-3-6453-7577 |
| Fax: | +81-3-6453-7575 |
| E-mail: | tyoet@gsa.co.jp |
| Working hours: | Mon - Fri 09:30-17:30 |
| Company | Alpha International For Travel |
|---|---|
| Address: | Amman- Al Shmesani Abd AL Hamed Sharaf Street P.O.BOX 922901 Amman 11192 Jordan |
| Phone: | +962-6-5667100- 5673100 |
| Fax: | +962-6-5667102 |
| E-mail: | Sales@alpha-intern.com |
| URL: | www.alpha-intern.com |
Contact for Kenya
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
| Toll free: | 0800720982 24 hours all year round |
| Nairobi City Office | |
| City: | Nairobi |
| Address: | Bruce House Muindi Mbingu Street |
| Mailing address | P.O. BOX 42901 - 00100 Nairobi |
| E-mail: | nbores@ethiopianairlines.com nbocto@ethiopianairlines.com |
| Phone: | + 254 202296000 +254723786649 / +254701223493/+254701223970 |
| Fax: | +254 02 2219007 |
| Working hours: | Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00 |
| Nairobi Airport Office | |
| City: | Nairobi |
| Airport: | Jomo Kenyatta International Airport Terminal 1C |
| Address: | Unit 2, Jomo Kenyatta International Airport, Nairobi |
| Phone: | +254110922345 +254 722 518 532 Airport Manager Mobile |
| Fax: | (+254 20) 221 9007 |
| E-mail: | nboapt@ethiopianairlines.com |
| General Sales Agent (Cargo) | |
| City: | Nairobi |
| Company | Africa Direct Limited |
| Mailing address | JKIA African Cargo Building 2nd floor Room S28 Block B P.O. BOX 2459-00100 Nairobi |
| Phone: | Landline: +254 20 827480 Cell: +254 732900760 |
| Fax: | +254 20822709 |
| E-mail: | Etoperations@ethiopiancargo-kenya.com |
| Mombasa City Office | |
| City: | Mombasa |
| Address: | TSS Tower, Nkrumah Road |
| Mailing address | P.O. BOX 94600-80115 Mombasa, Kenya |
| Phone: | Reservations: +254 41 2319977/79 |
| E-mail: | mbare@ethiopianairlines.com mbacto@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00 |
| Mombasa Airport Office | |
| City: | Mombasa |
| Airport: | Moi International Airport |
| Address: | Terminal 1 |
| Phone: | Landline: +254 41 2011199 |
| E-mail: | mbaapt@ethiopianairlines.com |
| City: | Kuwait |
|---|---|
| Address: | P.O.BOX 576, 13006 SAFAT - KUWAIT |
| Phone: | Reservation: 22270600 EXTENSION : 2304/05/06 Sales 22270600 EXTENSION : 2302 / M – 965-97196936 Area Manager 965-98855114 |
| Fax: | |
| E-mail: | Reservation: AllKWIETCTOStaff2@ethiopianairlines.com Sales : Xavier@ethiopianairlines.com Area Manager: MekdesD@ethiopianairlines.com |
| Website: | www.ethiopianairlines.com/KW/EN/ |
| Working hours: | 09:00AM – 6:00PM |
| Address: | Kuwait international Airport |
|---|---|
| Phone: | Airport Contact : +965 989 68 479 Airport Supervisor : Mr Sameer Paramb. |
| E-mail: | AllKWIETAirportStaff@ethiopianairlines.com |
| Working hours: | During the flight operations only |
| Google Map Directions(Location) : | Click here to check Map Directions(Location) |
| City: | Riga |
|---|---|
| Company | Baltic GSA, SIA |
| Mailing address | Skolas iela 21-203a, LV-1010, Riga, Latvia |
| Phone: | +371-6788 9984 |
| Fax: | +371-6601 2055 |
| E-mail: | ethiopian.airlines@balticgsa.com |
| Working hours: | Mon - Fri: 09:00 - 17:00 |
| City: | Beirut |
|---|---|
| Country: | Lebanon |
| Address: | Ethiopian Airlines, Clemenceau st.Gefinor center Bloc-D, 2nd Ground Floor, Beirut |
| Mailing address | Beirut, Lebanon |
| E-mail: | Beyres@ethiopianairlines.com, AmanuelY@ethiopianairlines.com |
| Phone: | +961-1752846/7 |
| Fax: | +961-1752845 |
| Working hours: | Mon - Fri 08:00 – 16:00 Sat 0800 - 1300 |
| Airport: | Rafic Hariri International |
|---|---|
| Address: | Airport Raod, 1st Floor room number 1114 |
| E-mail: | EmebetD@ethiopianairlines.com |
| Phone: | +961 162 9814 |
| Working hours: | 2200 - 0600(Mon - Sun) |
| Company | Orthodoxou Aviation Group (Managing Director) |
|---|---|
| Country: | Cyprus city: Larnaca |
| Address: | Orthodoxou Tower, 44 United Nations Street |
| E-mail: | aorthodoxou@orthodoxou.com.cy, ecosta@orthodoxou.com.cy |
| Phone: | +357-24841150/22765990 |
| Country: | Jordan city: Amman |
| Company | Alpha International |
| Phone: | +962-6-5667100/1/2 |
| E-mail: | Ali@Alpha-Intern.com |
| Country: | Syria city: Damascus |
| Address: | Furdos Street |
| E-mail: | moutaz2728@yahoo.com |
| Phone: | +963-112216265/2211941 |
Contact for Liberia
| City: | Riga |
|---|---|
| Company | Baltic GSA, SIA |
| Mailing address | Skolas iela 21-203a, LV-1010, Riga, Latvia |
| Phone: | +370 5205 4794 |
| Fax: | +370 5205 1964 |
| E-mail: | ethiopian.airlines@balticgsa.com |
| Working hours: | Mon - Fri: 09:00 - 17:00 |
| City: | Brussels |
|---|---|
| Company | Kales Airline Services |
| Address: | Kales Airline Services, Park Hill, J.E. Mommaertslaan 18A, 1831 Diegem |
| E-mail: | et.be@kales.com |
| Phone: | +32 2 716 0060 |
| Fax: | +32 2 716 0086 |
| Working hours: | Mon - Fri 09:00-16:30, Closed on Thursday 12:30-13:30 |
| GSA | |
| City1: | Antananarivo, Madagascar |
| City Office Company | Friends Travel & Aviation. |
| Address | Immeuble Ex-Sicam, enface Cosmos, Analakely, Antananarivo |
| Phone: | Reservations +261340763791 / +261340763167 Fix line: +261202230734 |
| Skype: | ravi_manghnani |
| E-mail: | Reservation - tnrsales@ethiopianairlines.com; Supervisors – kamalk@ethiopianairlines.com / ravim@ethiopianairlines.com Area Manager – Michaelbk@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00 |
| Airport Office | |
| Company Address1: | Friends Travel & Aviation. Ethiopian Airlines, in front of announcement desk. |
| Address2: | Ethiopian Airlines, nearby arrival passenger exit area. |
| Phone: | Operations+261 34 07 637 98/92/06/ +261 22 459 61 |
| E-mail: | TNRAPT@ethiopianairlines.com Supervisor: ravim@ethiopianairlines.com |
| Area Manager – Michaelbk@ethiopianairlines.com | |
| City Office | |
| City2: | Nosy Be |
| Address: | Immeuble Assurance Aro, en face shampion, Hell Vill- Nosy be |
| Phone: | Reservations: +261 34 92 494 58/66 |
| E-mail: | nossales@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00 |
| Airport Office | |
| City: | Nosy Be |
| Address: | Nosy Be International Airport |
| Phone: | Mobile +261 34 92 494 58/ +261 34 92 494 64 |
| E-mail: | NosApt1@ethiopianairlines.com SALESTNR2@ethiopianairlines.com Tamratn@ethiopianairlines.com |
| City: | Lilongwe |
|---|---|
| Address: | GOLDEN PEACOCK MALL, PRESIDENTIAL WAY, GROUND FLOOR ROOM B-04 |
| BOX 30427, CAPITAL CITY LILONGWE 3 MALAWI | |
| E-mail: | LLWCTO@ETHIOPIAN AIRLINES.COM |
| Phone: | +265 1 772031/1771308/1771002/1776003 Mob: +265 999942734 |
| Working hours: | Mon - Friday: 07:30 Am - 04:30 Pm |
| Airport: | Kamusu International Airport |
|---|---|
| Address: | Kamuzu International Airport, 1st floor room M23 |
| Phone: | +265 1 700782 |
| E-mail: | llwapt@ethiopianairlines.com |
| Working hours: | Mon - Sun: 07:30Am - 04:30Pm. |
| City: | Blantyre |
|---|---|
| Airport: | Chileka airport |
| Address: | Chileka Airport |
| Phone: | +265 1 692011/+265 1 692022 |
| E-mail: | blzapt@ethiopianairlines.com |
| Working hours: | Mon - Sun: 08:00 Am - 05:00 Pm. |
| Location: | Chibisa House |
|---|---|
| Phone: | +265992692011 and 2012 |
| E-mail: | BLZCTO@ethiopianairlines.com |
| Working hours: |
| Toll free: | 60392121819 24 hours all year round |
|---|
| Company | Abadi Aviation Services Sdn. Bhd. |
|---|---|
| City: | Kuala Lumpur |
| Address: | Suite 1603, Level 16 Central Plaza, Box CP73, 34 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia. |
| E-mail: | etkul@abadi.com.my |
| Phone: | (+603) 2141 2190 / 2142 0581 / 0582 / 2142 2060 |
| Fax: | (+603) 2141 0429 |
| Working hours: | Mon – Fri : 09:00 - 18:00 Closed on Sat/Sun/Public Holiday |
| City: | Bamako |
|---|---|
| Address: | Mali, Bamako, Square Patrice Lumumba |
| Mailing address | P.O. Box 1841, Bamako, Mali |
| E-mail: | HenokGt@ethiopianairlines.com BKORES@ethiopianairlines.com |
| Phone: | +22320226036, (00223) 20 22 20 88 Free Cell: +22366765630 |
| Working hours: | Monday to Thursday 8:00 to 4:30 p.m. Friday 08:00 to 12: 30 and 3:00 p.m. to 4:30 p.m. Saturday 9: 00 to 1:00 p.m. |
| Airport: | Keita International Airport |
|---|---|
| Address: | First floor |
| E-mail: | BKOAPT@ethiopianairlines.com |
| Working hours: | Mon - Thu: Morning: 08:00-12:30 Afternoon: 13:00-16:30 Fri Morning:08:00-12:30 Afternoon:15:00-16:30 Sat 09:00-13:00 |
| GSA: | Pax |
|---|---|
| Name: | APG Malta |
| Code: | MLA |
| City: | Mosta |
| Country: | Malta |
| Position: | Res and Ticketing |
| E-mail: | Malta@apg-ga.com |
| Working hours: | 09:00- 16:30 Mon - Friday |
GSA | |
City: | Port Luis |
| Rue Du Judiciaire , Ebene 72201& |
Company Name | Travel Network Services |
Phone: | +230 202 0058 / +230 5259 7791 |
E-mail: | |
Fax
| +230 464 6416 |
| Country | MEXICO | |
|---|---|---|
| Name of Aviareps Office | AVIAREPS S. de RL de CV | |
| Country Manager | Rafael Aponte | |
| Sales Manager | Alejandro Lemus | |
| Reservation and Ticketing Supervisor | Rosa Zepeda | |
| Reservation Agent | Yessica Utrilla Alonso | |
| Sales Executive | Karla Montoya | |
| Sales Executive | Beatriz Quintero | |
| Administration | Evelyn Vera / Eduardo Ramirez | |
| Operating Hours | 09:00 - 18:00 Mon - Fri. (accessible to the public). | |
| Address (Mexico City) | Montes Urales 723 PH1A Col. Lomas de Chapultepec Miguel Hidalgo CP11000 Mexico D.F | |
| Phones | 55 - 5596-3550 | |
| Emails: | Rafael Aponte: RAponte@aviareps.com Alejandro Lemus: Alemus@aviareps.com Rosa Zepeda: RZepeda@aviareps.com Karla Montoya: Kmontoya@aviareps.com Reservations: MEXreservaciones@aviareps.com | |
| City | Maputo |
|---|---|
| Address: | Maputo International Airport |
| >Phone: | +258 21467805/+258848672917 |
| Email: | MpmApt@ethiopianairlines.com |
| Working hours: | 08:00-17:00 |
| Company: | Lusoglobo Tours, LDA |
|---|---|
| Mailing Address: | Av. Kenneth Kaunda, No. 1174, Bairro Sommerschield |
| Phone: | Cell: +258 823144211/845072366 Land line +258 21314421 |
| Email: | etgsampm@ethiopianairlines.com etgsampm@gmail.com |
| Working hours: | Mon - Fri 08:00-17:00 Satrday 09:00-12:00 |
| AVIAREPS Myanmar Co. #01-06, 1st Floor No.25, Dhammazedi Road, Myaynigone, Sanchaung Township, Yangon, Myanmar. | |
| Phone: | +95 1 539484 , +95 9 450050898 , +95 9 450050908 |
| E-mail: | ETrgn@aviareps.com |
| City: | Windhoek |
|---|---|
| Address: | Shop No. 7, Kock & Schmidt Building, Corner of Independence Ave. And Garten str |
| Phone: |
+264 61256601 (Office ) |
| Email: |
Salesmanager@ethiopianairlines.com (Sales Manager) |
| Working Hours: |
Mon to Fri (8AM to 17 PM) , 24*7 Helpdesk number +264812671553 |
| Company | EXPLORE HIMALAYA TRAVEL INC. |
|---|---|
| City: | Nepal |
| Address: | Amrit Marg, Bhagawan Bahal, Thamel, Kathmandu, Nepal GPO Box: 4902 |
| Phone: | 00977 1 4423370, 4418400 Fax: 00977 1 4412888 |
| President: | Mr. Suman Pandey, Mobile: 00977 9851020294 Email: suman@explorehimalaya.com |
| Sales Manager: | Mr. Rajesh Gurung , Mobile: 00977 9841163470 Email:et@explorehimalaya.com OR etktm@explorehimalaya.com |
| Ticketing Desk: | Ms Pampha Budhathoki, Mobile: +977 98681431 |
| Company: | Kales Airline Services BV |
|---|---|
| Address: | WTC Toren A7 – Shiphol Boulevard 145 Box – 145 1118 BG Schiphol, The Netherlands |
| Phone: | + 31 20 406 81 44 |
| Fax: | +31 20 405 46 49 |
| E-mail: | airlines.nl@kales.com |
| Website: | www.kales.com |
| Address: | World Aviation Systems Level 10 120 Albert Street Auckland 1141 New Zealand. |
|---|---|
| Phone: | 09 9056709 |
| E-mail: | ethiopianairlines@worldaviation.co.nz |
| City: | Niamey |
|---|---|
| Address: | 1st Floor Euro World Chateau 1, BP: 11110, Niamey – Niger |
| Phone: | +227 20727272 / +227 20727373 Cel: +(227) 91856720 |
| E-mail: | Aliom@ethiopianairlines.com, NIMAPT@ethiopianairlines.com, MaheshC@ethiopianairlines.com, NimCTO@ethiopianairlines.com, ssoni@satguruun.com (GSSA), Gezahegnb@ethiopianairlines.com |
| City: | Lagos | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Address: | No. 3 Idowu Taylor St., Victoria Island, Lagos | |||||||||||||||
| E-mail: | Lossm@ethiopianairlines.com OR lossup@ethiopianairlines.com | |||||||||||||||
| Phone: | 014611869/014611029/014610570 | |||||||||||||||
| Fax: | (234-1) 4616297 | |||||||||||||||
| Working hours: | Mon-Fri: 08:30-17:00 Sat/Public Holidays: 08:30-13:00 | |||||||||||||||
| Bank Accounts |
|
| Airport: | Murtala Mohammed Int'l Airport, Ikeja, Lagos |
|---|---|
| Address: | Murtala Mohammed Int'l Airport, Ikeja, Lagos |
| For baggage related issue : | +234 9097011917 |
| Tel: | +234-1-7744710/7751921/3 |
| Fax: | +234-1-4616297 |
| Losapt@ethiopianairlines.com | |
| Working hours: | Mon - Sun: 08:30-17:00 |
| City: | Abuja | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Address: | Ethiopian Airlines Silverbird Entertainment Center, Plot 1161, Memorial Drive, Central Business District. Abuja. Shop N0. 30 | |||||||||
| Mailing address | No. 1 Ladi Kwali Street, Maitema, Abuja-Nigeria | |||||||||
| E-mail: | abvres@ethiopianairlines.com abvcto@ethiopianairlines.com Abvonlinedesk@Ethiopianairlines.com Tilahuntd@ethiopianairlines.com | |||||||||
| Phone: | Mobile: +234(0)8039759711, Call Center: +2348070180001 | |||||||||
| Working hours | Mon-Fri 08:30Am 05:00Pm Sat.09:00Am-14:00Pm | |||||||||
| Bank Accounts |
|
| City: | Abuja |
|---|---|
| Address: | Nnamdi Azikiwe International Airport Ground floor |
| E-mail: | AbvApt@Ethiopianairlines.com Abvonlinedesk@Ethiopianairlines.com SebhatE@ethiopianairlines.com |
| Phone: | Office: +234 92902852 / 92902761 Mobile: +2348067551633 |
| Working hours | Mon - Fri 08:30Am – 05:00Pm Sat - Sun .09:00Am-04:00Pm |
| City: | Enugu | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Address: | Polopark Mall, Polo Ground, Abakaliki road, Enugu north, Enugu state, Nigeria | |||||||||
| E-mail: | biniama@ethiopianairlines.com Enuapt@ethiopianairlines.com | |||||||||
| Phone: | Office: +234 7033745716 Cell: +234 8141543740 | |||||||||
| Bank Accounts |
|
| City: | Kano | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Address: | Ado Bayero (Shoprite) Mall Zoo Road | |||||||||
| E-mail: | Kibretsiona@ethiopianairlines.com | |||||||||
| Phone: | 08144282983 | |||||||||
| Bank Accounts |
|
| City: | Kano |
|---|---|
| Address: | International Departure Hall |
| E-mail: | Eliasts@ethiopianairlines.com |
| Phone: | 08144212215 |
| City: | Kaduna |
|---|---|
| Address: | International Departure Hall |
| E-mail: | KADAPT@ethiopianairlines.com AschalewE@ethiopianairlines.com |
| Address: | NNDC mall ,WAFF Road ,office number 15 |
|---|---|
| Phone: | +234(0) 813 607 6603 |
Call Centre Toll Free Number: | 800 73 634 (24 Hours) |
| Country: | Norway |
|---|---|
| Address: | Aviareps; Øvre Slottsgate 6, 0157 Oslo, Norway |
| E-mail: | etres.norway@aviareps.com |
| Phone: | +47 22 06 44 01 |
| Facebook: | https://www.facebook.com/ethiopianairlines.no/?ref=aymt_homepage_panel |
| twitter : | http://www.twitter.com/flyethiopian |
| Working hours: | Mon-Fri; 09:00-16:00(during working days/hours and off hours including holidays (if office is served through GCC) ) |
| Country: | Norway |
|---|---|
| Address: | SAS Ground handling, Lufthavnvegen, 2060 Gardermoen; 0800-2100; Basic ground handling. |
| E-mail: | PAX svc sgsosl@sas.no |
| Phone: | |
| Airport Check in area : | Gardermoen Airport, Check in Area ,Check on the flight information Display, baggage drop off is available, contact the lead Agent at the counter |
| Check in hours : | 3hr before departure |
| Lounge Name : | OSL lounge; SAS Gold Lounge |
| Working hours: | Airport Ticket Office service 16:30-20:00; Tanatour service |
| Country: | Norway |
|---|---|
| E-mail: | bagservice.osl@sas.no; escalation: marianne.holst@sas.no |
| Working hours: | 08:00-17:00 |
| Country: | Norway |
|---|---|
| E-mail: | hittegods@abss.no |
| Phone: | +4764813477 |
| website: | https://avinor.no/en/airport/oslo-airport/plan-your-trip/lost-and-found/ |
| GSA: | Kales Airline Services AS; Kristian IVs gt 130164 Oslo, Norway; +4722012404; may.korsell@kales.com; 09:00-17:00 |
|---|---|
| E-mail: | spirit.osl-document@sas.no; spirit.osl-planning@sas.no |
| Phone: | Import +4764818582; Export : +4795716400 |
| website: | http://spiritaircargohandling.com/ |
| Airport website : | https://avinor.no/en/ |
|---|---|
| customs country website : | www.toll.no |
| visa regulations country website : | https://www.udi.no/en/ https://www.schengenvisainfo.com/norway-visa/ |
| Live Animal/Petc handling : | Any country specific information you need to be incorporated www.mattilsynet.no |
| Company | National Travel Tours |
|---|---|
| City: | Muscat |
| Mailing address: | National Travel Tourism, Postal Code P.O. Box 962, Muscat, Postal code 100, Sultanate of Oman |
| Phone: | 00968-24819119/24817676 |
| Fax: | 00968-24815815 |
| E-mail: | AkliluTs@ethiopianairlines.com |
| Company: | Maheen Travel |
|---|---|
| Address: | Lakson Square Building # 1 Sarwar Shaheed Road, Karachi, Pakistan |
| Phone: | +92-21 35223211 – 16 |
| Fax: | +92-21 35223219 |
| Website: | reservations.et@bukharigroup.com.pk |
| Country | PERU |
|---|---|
| Name of Aviareps Office | AVIAREPS PERU - ( legal name Network Leading Group) |
| Country Manager | Vilma Schenone |
| Reservation Supervisor | Barbara Oviedo |
| Finance Supervisor | Luis Casaretto |
| Marketing | Gabriela Bustamante |
| Operating Hours | 09:00 - 18:00 Mon - Fri (accessible to the public) |
| Address | Av. Jose Pardo 601 of 1202 Miraflores |
| Phones | 511 446 4419 or 511 2410098, 511 2418303 |
| Barbara Oviedo: counter@nlg.aero, barbaraoviedo@nlg.aero Vilma Schenone: vschenone@nlg.aero Gabriela Bustamante: gbustamante@nlg.aero Luis Casaretto: lcasaretto@nlg.aero |
| Company: | Ethiopian Airlines Philippines Branch |
|---|---|
| Address: | GSA: Pan Euro International 12/F Frabelle Business Center 111 Rada St. Lagaspi Village, Makati City 1229 |
| Reservations: | +63 2 88480978-79 |
| Airport: | +63 2 8879-5017 or +63 2 8879-5019 |
| Fax: | +632 848 1859 |
| mnlsales@ethiopianairlines.com |
| Company: | TAL Aviation Poland Ltd |
|---|---|
| City | Warsaw |
| Mailing Address: | TAL Aviation Poland Ltd., Al. Ujazdowskie 20, 00-478 Warsaw, POLAND |
| Phone: | + 48 22 627 2259, Sales + 48 22 625 0467 |
| Fax: | + 48 22 625 3146 |
| Contact person: | Mr. Radoslaw Grabski, Sales Manager Poland Email: talsales@tal.pl, rgrabski@tal.pl |
| Working hours: | Mon - Fri: 09:00 - 17:00 |
| Company: | Silon Aviacion, S.L. |
|---|---|
| City: | Lisbon |
| Address: | Av. 5 de Outubro, 115 – 1º E ,1050-052 Lisboa, Portugal |
| Phone: | +351 215 933 234 |
| Commercial Department: | (+351) 215 933 234 - portugal@ethiopianairlines.pro |
| Reservations Department: | (+351) 215 933 681 - reservas@ethiopianairlines.pro |
| Mobile Phone: | +351 910 409 299 |
| Email: | portugal@ethiopianairlines.pro |
| Working hours: | Morning: 09:30 - 13:00 Afternoon: 13:30 - 18:00 |
| Address: | Diamond Hotel Bldg Tariq bin Zayed Street, Old Al Ghanim 16 Doha, Ad Dawhah, Qatar |
|---|---|
| City: | Doha |
| Phone: | +974 44161010 |
| Fax: | +974 44414928 |
| E-mail: | DOHRES@ethiopianairlines.com, EthiopianAirlinesDoha@ethiopianairlines.com, AllDOHETAirportStaff@ethiopianairlines.com (Airport Office) |
| Po Box | 7377 |
| Working hours: | 8:00am-12:00pm and 4:00pm - 8:00pm Saturday to Thursday |
| Ramadan Working Hours: | 9:00am - 1:00pm and 8:00pm - 11:00pm Saturday to Thursday |
| Address: | Fahd cargo Building No.78 C-Ring Road (Near VIP hotel) Umm Ghuwailina Doha, Qatar |
|---|---|
| Phone: | +974 44341010 |
| E-mail: | fahdcargo@gmail.com |
| Working hours: | 8:00am-12:00pm and 4:00pm - 8:00pm Saturday to Thursday |
| Ramadan Working Hours: | 9:00am - 1:00pm and 8:00pm - 11:00pm Saturday to Thursday |
| City: | Brazzaville |
|---|---|
| Address: | Avenue Foch face, ministere de l'economie, des finances Lignelet Suzane photo, Rez de chausse (ground floor) |
| Mailing address: | P.O Box 14125 |
| E-mail: | bzvcto@ethiopianairlines.com, bzvsm@ethiopianairlines.com |
| Phone: | +242-066712020 /+242 05 331 2020/ 06 833 9333 |
| Working hours: | Mon - Fri: 08:00 - 18:00 Saturdays: 08:00 - 14:30 Sundays : 10:00-14:00 |
| Airport : | Maya-Maya Airport |
|---|---|
| Email: | bzvapt@ethiopianairlines.com |
| Phone | 00242 0650 80 491 |
| Working hours : | Mon- Sun :8.00AM-6.00PM |
| City: | Ponte Noire |
|---|---|
| City OfficeAddress: | 52,Avenue Charles De Gaulle Street, Immeube Lincoln Immoco. Ground Floor . |
| Email: | PNRCTO@ethiopianairlines.com |
| Phone: | 06 9833563 / 06 670 0252 /065100663 |
| Working hours: | Mon - Fri: 08:00 - 19:00 Saturdays: 08:00 - 18:00 Sundays : 10:00 - 14:00 |
| Airport: | Ponte Noire |
| Email: | PNRAPT@ethiopianairlines.com |
| Phone: | 242-069281057 |
| Company: | Euro World Sarl |
|---|---|
| Address: | Euro World Sarl,Immeuble Arc-En face chambre de Commerce, 1st floor-Centre Ville,Brazzaville |
| Phone: | +242-06 833 9333 / 06 510 0663 |
| Fax: | 31 020 655 3686 |
| E-mail: | rupesh.suchdevani@euro-world.in Tony.varghese@euro-world.in |
| Company: | Aviareps AG 14 Olimpiysky Prospekt, Moscow, Russia, 129090 |
|---|---|
| City: | Moscow |
| Phone: | +7 (495) 937-59-45 |
| Fax: | 07 495 937 5951/812 740 3821 |
| E-mail: | ethiopianairlines_ru@aviareps.com |
| City: | Kigali |
|---|---|
| Address: | UTC Building, office no.25 |
| Mailing address: | P.O. Box 385, Kigali |
| E-mail: | kglsm@ethiopianairlines.com(Sales Manager) kglres@ethiopianairlines.com (Reservation & ticketing) TadesseE@ethiopianairlines.com (Area Manager) https://www.ethiopianairlines.com/RW/EN (Area Manager) |
| Phone: | (250) 525 570440/42 (Reservation & Ticketing) (250) 252570441 (Area Manager) |
| Mobile: | (250) 788751585/788220220 (Reservation & Ticketing) (250) 788562469 (Area Manager) |
| Working hours: | Mon - Fri: - 08:00 a.m. - 07:30 p.m. (GMT +2) Sat:- 09:00 a.m. – 06:00 p.m.(GMT +2) |
| Airport: | Kigali International Airport |
|---|---|
| Address: | Departure Terminal |
| E-mail: | Allkgletairportstaff@ethiopianairlines.com |
| Phone: | (250) 788380677 |
| Company: | Euroworld Travel Services |
|---|---|
| Address: | UTC Building,Office #25,P.O.Box No.385,Kigali,Rwanda |
| Phone: | (250) 525570440/42 |
| Mobile: | (250) 788751585/788220220 |
| E-mail: | bmewtskgl@euro-world.in ewtskgl@euro-world.in |
| Global call center +251 116 179 900 24 hours all year round |
|---|
| City: | Dammam |
|---|---|
| Address: | King Abudl Aziz Street, Al-Khobar Silver Tower Building, P.O.Box 3059, Al Khobar 31952 |
| Phone: | Dir: 00966 (013) 898 4696 Mob: 00966 559 540 076 |
| Contact hours : | 8:00 AM- 5:00 PM |
| Fax: | +00966 (013) 8991539 |
| E-mail: | IbrahimH@ethiopianairlines.com ALLDMMAirportStaff@ethiopianairlines.com |
| City: | Jeddah |
|---|---|
| Address: | Adham Commercial Center Madina Road(Towards downtown) P.O. BOX: 8913, Jeddah: 21492 |
| Phone: | CTO: (+966) 12 6512365 / 6516614 / 6512996 Airport: +966535050521 +966555169501/966545872316 |
| Fax: | (+966) 12 6516670 |
| E-mail: | jedres@ethiopianairlines.com ALLJEDETAirportStaff@ethiopianairlines.com |
| City: | Riyadh |
|---|---|
| Address: | AlZouman Center Old Airport Road (Beside White Palace Hotel) P.O. BOX: 7543, Riyadh: 11472 |
| Phone: | (+966) 11 4782140 / 4789763 |
| Contact hours : | 8:30 AM – 5:30 PM |
| Fax: | (+966) 11 4793155 |
| E-mail: | ruhcto@ethiopianairlines.com RUHAPT@ethiopianairlines.com |
| City: | Jeddah |
|---|---|
| Address: | Saudi Arabia, Jeddah, Adham Commercial Center, Madina Road |
| Phone: | Tel: 00966 12 6512365 / 6516614 / 6519609 Cell: 966-505641203/966-550 672 015 |
| Working Hours: | 08:30AM – 05:30PM |
| Fax: | 00966 12 6516670 |
| E-mail: | BaharoonM@ethiopianairlines.com |
| City: | Riyadh |
|---|---|
| Address: | Riyadh King Abdul Aziz road, AlZouman Center Old Airport Road (Beside White Palace Hotel) Saudi Arabia |
| Phone: | Tel Office: +966 11 4789763 Cell: +966 505217168 |
| Working Hours: | 08:30AM – 05:30PM |
| Fax: | |
| E-mail: | EzedinB@ethiopianairlines.com |
| City: | Dammam |
|---|---|
| Address: | King Abudl Aziz Street, Al-Khobar Silver Tower Building |
| Phone: | Tel Office: +966 (013) 898 4696 Cell: +966 559 540 076 |
| Working Hours: | 08:30AM – 05:30PM |
| Fax: | |
| E-mail: | IbrahimH@ethiopianairlines.com |
| City: | Dakar |
|---|---|
| Address: | Immeuble la rotonde Rue Dr Theze |
| Mailing address: | P.O. Box 50800 CP18524 Dakar, Senegal |
| E-mail: | DKRCTO@ethiopianairlines.com |
| Phone: | 00 221 33 823 55 52/54 |
| Fax: | 00 221 33 823 5541 |
| Airport: | Leopold Sedar Senghor International Airport |
|---|---|
| Address: | Leopold Sedar Senghor International Airport |
| Tel: | 00 221 33 820 93 96, 00 221 33 820 93 96 Free |
| Fax: | 00 221 33 823 5541 |
| dkrapt@ethiopianairlines.com |
| GSA: | Pax | |
|---|---|---|
| Name: | CAT AVIATION | |
| Code: | BEG | |
| City: | BELGRADE | |
| Country: | SERBIA | |
| Position: | reservations | |
| E-mail: | ethiopian@qat.co.rs | |
| Telephone Number: | +381112631327 | |
| Fax Number: | 2631091 | |
| Working Hours: | 09:00-16:00 |
| City: | SEYCHELLES |
|---|---|
| Company: | Mason's Travel (Pty) Ltd |
| Mailing Address | Revolution Avenue, Michel Building, Victoria, Mahe, Seychelles |
| Phone: | Reservation: + 248 4288907/8909, GSA manager +248 4288811 Area Manager: + 248 2616536 MOBILE/+ 248 4288906, Admin. + 4288908 |
| Mailing Address: | P.O. Box 459, Victoria, Mahe, Seychelles |
| E-mail: | Reservation:EthiopianAirlines@masonstravel.com Office Manager: mrose@masonstravel.com( Mandy Rose Ms.) Area Manager:meront@ethiopianairlines.com (Meron Tsegaye Mrs.) |
| Working Hours: | Mon- Fri- 08:00- 16:30, Saturday 08:00- 12:30, Sundays and holydays closed |
| City: | SEYCHELLES |
|---|---|
| Phone: | Duty phone: +248 2532802 |
| E-mail: | sezapt@ethiopianairlines.com |
| Working Hours: | 08:30- 18:30 Monday- Sunday including holydays |
Seychelles International Airport Map
Google Map Directions(Location City ticket office)
| Company: | IPC Tours and Travels |
|---|---|
| City | Freetown |
| Address: | 22 Siaka Stevens Street, P.O.Box 1434,Freetown,Sierraleone |
| Phone: | (232) 22 221 481/482/483 |
| Fax: | 232 22 227470 |
| Contact person: | ipctravelagency@yahoo.com/info@ipctravel.com |
| Website: | www.ipctravel.com |
| Working hours: | Mon - Fri 08:00-17:30, Sat 09:00 - 13:00 |
| ET call centre number: | +65 3129 2255 |
|---|
| Company: | Maple Aviation Pte.Ltd |
|---|---|
| City: | Singapore |
| Address: | 133 New Bridge Road #14-05 Chinatown Point, Singapore 059413 |
| Ticketing/Reservation: | (65) 6538 5515/ 6860/ 2352 |
| Fax: | +65 6538 3183 |
| E-mail: | reservations.et@maple.com.sg |
| Operation Hours: | 09:00 – 17:30 Monday to Friday Closed on Saturday, Sunday and Public Holidays |
| Company: | TAL Aviation Poland Ltd |
|---|---|
| City: | Warsaw |
| Mailing Address: | TAL Aviation Poland Ltd., Al. Ujazdowskie 20, 00-478 Warsaw, POLAND |
| Phone: | + 48 22 627 2259, Sales + 48 22 625 0467 |
| Fax: | + 48 22 625 3146 |
| Contact person: | Mr. Radoslaw Grabski, Sales Manager Poland Email: talsales@tal.pl, rgrabski@tal.pl |
| Working hours: | Mon - Fri: 09:00 - 17:00 |
| GSA: | Pax |
|---|---|
| Name: | CAT AVIATION |
| Code: | LJU |
| City: | LJUBLJANA |
| Country: | SLOVENIA |
| Position: | reservations |
| E-mail: | ethiopian@i-fly.si |
| Telephone Number: | +385912999655 + 381112631327 |
| Fax Number: | 4360299 |
| Working Hours: | 09:00-16:00 |
| City: | Hargeisa |
|---|---|
| Company: | Noble Travel Agency |
| Address: | 26 June main street, Derro Mall building ground & first floor, Hargeisa, Somaliland |
| Tel: | Reservation: +252 2 528445 Sales: +252 2 528445 Area Manager:+252634832350 |
| Mobile: | + 25263 4855950/51/52/53 |
| E-mail: | HGAsales@ethiopianairlines.com Reservation : reservation@noble-travel.com Sales : HGAsales@ethiopianairlines.com Office Manager: Abdirahman.issa@noble-travel.com Area Manager: estifanousw@ethiopianairlines.com |
| E-Working Hours: | Mon-Sun 7:30 AM to 6:30 PM |
| City: | Hargeisa |
|---|---|
| Address: | Egal International Airport |
| E-mail: | AllHGAETAirportStaff@ethiopianairlines.com |
| Phone: | +252634882399 (Airport Supervisor) Airport Contact:Mr. Mustafa Hirsi |
| Working Hours: | 8:00 AM to 6:00 PM |
Call Center ( Toll-Free ):0875518262 and +27-218197028
Working Hours: 00:01- 24:00 (Monday to Sunday)
| For banking in South Africa | |
| Name of the Bank | NEDBANK |
|---|---|
| Account Number | 1965370241 |
| Branch Code: | 198765 |
| Please send the proof of payment to ALLJNBETCTOStaff@ethiopianairlines.com Please use your Reservation code as a reference when transferring the fund. | |
Johannesburg
| JNB Ticketing and Reservation | |
| Telephone : | 011-326-1190 |
|---|---|
| Email: | ALLJNBETCTOStaff@ethiopianairlines.com |
| JNBCTORESOFF@ethiopianairlines.com | |
| Working Hours: | 08:30 to 17:00 ( Monday to Friday) |
| Physical Address: | Ridgeview Office Park, Unit 7 |
| Kent Avenue , Ferndale , Randburg | |
| Group Desk : | JNBCTORES2@ethiopianairlines.com |
| JNB Sales Team | |
| Sales Representative: | Celeste Gordon |
| Telephone | +27 63 685 2908 |
| Jnbsales2@ethiopianairlines.com | |
| Sales Representative | Sivu Mabuza |
| Telephone | +27 73 993 2131 |
| Jnbcto@ethiopianairlines.com | |
| JNB Airport | |
| Telephone : | 011-390-3819 and 083-325-3347 |
| Email: | jnbapt@ethiopianairlines.com |
| Working Hours: | 09:00 to 17:00 (Monday to Sunday ) |
| Physical Address: | Terminal Building, 3/F, Office No. WL.10 |
| Oliver R. Tambo Int Airport | |
| Management and Administration | |
| Telephone : | 011-781-5051 |
| Email : | ChantalP@ethiopianairlines.com |
| Ethiopian Cargo | |
| Aerolink Consulting (GSSA ) | |
| Telephone : | +27 (0)87 150 1900 |
| Emial : | Bookings@aero-link.co.za |
| Physical Address : | Oliver R . Tambo Int Airport , Cargo Terminal |
| Web Pages and linkes | |
| Website (Official ) : | www.ethiopianairlines.com |
| Ethiopian Holidays Website : | https://www.ethiopianholidays.com/ |
| Shebamiles Website ( FFP Program ): | https://shebamiles.ethiopianairlines.com/ |
| Facebook : | https://www.facebook.com/Ethiopianairlines |
| Twitter : | Ethiopian_SA |
CAPE TOWN
| CPT Ticketing and Reservation | |
| Telephone : | +27 218791520 and +27 218791524 |
|---|---|
| Email: | cptres1@ethiopianairlines.com cptres2@ethiopianairlines.com cptres3@ethiopianairlines.com |
| Working Hours: | 08:30 to 17:00 ( Monday to Friday) |
| Physical Address: | 47 Strand Street, Cape Town |
| CPT Sales Team | |
| Telephone : | +27 218791523 |
| Email: | salesrep1@ethiopianairlines.com |
| Sales Rep ( Terri Brand): | Name: Monica Dlayedwa |
| Management and Administration | |
| Telephone : | +27 218791522 |
| Email: | admincpt@ethiopianairlines.com |
| CPT Airport | |
| Telephone : | 021-936-3667 and 081 015 1875 |
| Email: | AllCPTETairportstaff@ethiopianairlines.com |
| Working Hours: | Monday – Sunday (7 days a week) 10:30 – 15:30 |
| 1st Floor, International Departures | |
| Cape Town International | |
| City: | Seoul |
|---|---|
| Address: | 12F, Twin Tree Tower A |
| Mailing address: | 6 Yulgok-ro, Jongro-gu, Seoul, Korea (03142) |
| Phone: | +82-2-733-0325 |
| Fax: | +82-2-771-1157 |
| E-mail: | etkorea@sharp.co.kr |
| Working Hours: | MON-FRI 09AM to 06PM |
| Airport: | Incheon Airport |
|---|---|
| Address: | #2056, Passenger Terminal, Incheon Int`l Airport Woonseo-dong, Joong-Gu, Incheon City, Korea |
| Phone: | +82-32-743-5698 |
| E-mail: | eticnapt@sharp.co.kr |
| Working Hours: | TUE, THU, SAT: 01Pm to 10Pm |
| City: | Juba |
|---|---|
| Address: | Airport-Ministries Road Panorama Building Ground Floor |
| Tel: | +211 927773498(Area Manager) |
| Email: | JUBCTO@ethiopianairlines.com TsemruA@ethiopianairlines.com |
| Cargo Sales Agent | |
| Contact: | David Njuguna |
| Address: | Juba Raha Complex, Juba Town, South Sudan |
| E-mail: | david@freight-in-time.com |
| Tel: | +211921800678 (Cargo Manager) |
| E-mail: | NoelK@ethiopianairlines.com |
|---|---|
| Tel: | +211921488888 (Customer Service Agent) |
| City Ticket Office | |
| City: | Madrid |
| Address: | Calle Diego De Leon 69, 4º A |
| Phone: | +34 914015701 Reservation: +34 914022718 Sales: +34 917629968 Area Manager: +34 917629969 |
| Fax: | +34 914015739 |
| Email: | ethiopian@airlinesairmat.com Reservation : reservas@airlinesairmat.com Sales: ethiopian@airlinesairmat.com Office Manager: airmat@airlinesairmat.com Area Manager: mayte@airlinesairmat.com |
| Working hours: | Morning: 09:30 - 14:00 Afternoon: 15:00 - 18:00 |
| Airport Office | |
| City: | Madrid |
| Address: | Terminal 1, Adolfo Suarez Madrid Barajas |
| Phone: | +34 913054477 Airport Contact : +34 628851781 Airport Supervisor : +34 628851781 |
| Email: | madapt@ethiopianairlines.com madet@airlinesairmat.com |
| Working hours: | 24 hours |
| AD Cargo SL ( ET CARGO GSSA ) | |
| Offices: | MAD |
| Tel: | + 34 916 301 823 |
| Email: | bookings@aircargob.com |
| Company | VMS AVIATION AIR SERVICES (PVT) LTD (UBN 07300171) |
|---|---|
| Address: | MEEWELLA BUILDING 1ST FLOOR (COLOMBO WING), NO.329, GALLE ROAD COLOMBO - 04 SRI LANKA 00400 |
| Phone: | 0094 11 4366990 |
| Fax: | 0094 11 2580737 |
| E-mail: | vikky@vmstravels.net 0094777752328 ethiopiancmb@vmstravels.net thilanka@vmstravels.net 0094712780802 |
| City: | Khartoum |
|---|---|
| Address: | Al Amarat, 7th St. , Africa street, Khartoum, Sudan |
| Mailing address: | P.o Box 944 Khartoum, Sudan |
| E-mail: | AynalemA@ethiopianairlines.com, krtres@ethiopianairlines.com, krtsm@ethiopianairlines.com, |
| Phone: | +249-83-762088/92/63/62 |
| Fax: | + 249-83-788428 |
| Working hours in Local Time: | Sunday -Thursday from 08:00 AM - 03:00 PM Saturday from 09:00 AM-01:00 PM The exception of Ramadan season: Office will be closed by 02:00 PM |
| Getting there: | GoogleMap |
| Airport: | Khartoum International Airport |
|---|---|
| Address: | Khartoum |
| Tel: | +249-83-790991 |
| E-mail: | krtapt@ethiopianairlines.com, GetachewG@ethiopianairlines.com |
| Working hours: | Operational |
from 08:00 AM - 03:00 PM
| City: | Stockholm |
|---|---|
| Address: | Textilgatan 43. 5th floor,12030 Stockholm, Sweden |
| E-mail: | STO_CTO@ethiopianairlines.com– Reservations STO.Groups@ethiopianairlines.com – Group desk STOsales@ethiopianairlines.com –Sales |
| Phone: | +46(0)8 - 440 0060 |
| Fax: | +46(0)8 20 66 22 |
| Working hours: | Mon-Fri 09:00-17:00 |
| Airport | Arlanda International Airport |
|---|---|
| Address: | Arlanda Airport Terminal 5 |
| Phone: | +46 0859360170 |
| City: | Malmö | |
|---|---|---|
| Address: | Regementsgatan 8, 1 Tr , Se-211 42 Malmö Sweden | |
| Phone: | +46 4036 3800 | |
| Fax: | +46 4036 3818 | |
| Email: | adam.gunnarsson@kales.com | |
| Working hours: | Mon-Fri 08:00-17:30 | |
| City: | Stockholm | |
| Address: |
| |
| Phone: | +46 8 594 411 90 | |
| Fax: | +46 8 594 422 44 | |
| E-Mail: | adam.gunnarsson@kales.com | |
| Working Hours: | Mon-Fri 08:00-17:30 | |
City: | GENEVA |
City Ticket Office | Ethiopian Airlines Geneva |
Address: | Route de l'Aéroport 31, 1215 Le Grand-Saconnex |
Phone: |
|
Reservation | 0041 (0)22 799 39 00 |
Area Manager | |
Fax: |
|
Working Hours | Monday to Friday, 09:00 to 12:30 and 13:30 to 17:00 |
Reservation | Ethiopian-Switzerland@aviareps.com |
Area Manager | hailegebrelt@ethiopianairlines.com |
Airport Office |
|
Phone: | 0041(0)78 254 33 55 |
| ALLGVAETAirportstaff@ethiopianairlines.com | |
City: | ZURICH |
Address: | Lavaterstrasse 66, 8002 Zurich, Switzerland |
Phone: | 044 286 99 99 |
Reservation | 0041 (0)44 286 99 68> |
Fax: |
|
Working Hours | Monday to Friday, 09:00-12:00 and 14:00-17:00 |
Reservation |
| Company | Al Tarek |
|---|---|
| City: | Damascus |
| Address | Damascus,Syria |
| Phone: | 963 2235225 |
| Fax: | 963 11 2211941 |
| E-mail: | moutaz2728@yahoo.com |
| Company: | Golden Foundations Logistics Ltd. |
|---|---|
| Address: | Suite 502, No. 142, Sec. 4 Zhong-Xiao East Road, Taipei, Taiwan/ Post Code 10688 |
| Phone: | +886 2 2773-3266 ext. 137 |
| Call Centre: | +86 4008-071-787 |
| Fax: | +886 2 2776-5704 |
| Email: | et-gflogistic@gftours.com.tw |
| Working hours: | Mon - Fri 9:00~12:30 & 13:30~17:30 |
| City: | Dar es Salaam |
|---|---|
| Address: | T.D.F.L Building, Upanga street, Dar Es-Salaam |
| Mailing address: | P O BOX 3187 |
| E-mail: | darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com |
| Phone: | (255-22) 2117063-4-5/2125443, (255-786) 285 899 |
| Working hours: | Mon - Fri 08:30-16:30 Sat 08:30-13:00 |
| Airport: | Julius Nyerere International Airport |
|---|---|
| Address: | Ethiopian Airlines 1st Floor Rm No 1003 |
| Phone: | (255-656)620 990, (255-786) 285 898, 255 22 2844211-2 |
| ALLDARETAirportStaff@ethiopianairlines.com | |
| Working hours: | Mon - Sun: 11:00-18:00 |
| City: | Arusha |
|---|---|
| Address: | Boma Road |
| Mailing address: | P.o.Box 93 Arusha, Tanzania |
| E-mail: | jrocto@ethiopianairlines.com, arkres@ethiopianairlines.com, FitsimtD@ethiopianairlines.com (Manager) |
| Phone: | Reservations: (255 - 27) 250 4231 or (255-27) 250 6167 Manager direct line: (255 - 27) 250 9904 |
| Working hours: | Mon - Fri 08:30 - 17:00, Sat 08:30 - 13:00 |
| Airport: | Kilimanjaro International Airport |
|---|---|
| Address: | Departure lounge |
| E-mail: | JROapt@ethiopianairlines.com |
| Phone: | (255) 2554159 |
| Working hours: | Mon - Sun 13:00 - 17:00 |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Ethiopian airlines Global call center (+251) 116656666)
24 /7 throughout the year
| City: | Zanzibar |
|---|---|
| Address: | Malindi street, Opposite Friday Mosque Zanzibar |
| Mailing address: | P.O Box 3074 Zanzibar, Tanzania |
| E-mail: | infomarhaba@zanzinet.com |
| Phone: | Office: (255-24) 2231527/8, 2232958, Mobile: 255(0) 777 667 665 0713903433 Nadya (Supervisor) 0754710570 Mohammed(Sales Manager) |
| Fax: | (255-24)223152 |
| Working hours: | Mon - Thu 08:30-13:00 / 14:00-17:00 Fri 08:30-12:00 / 14:00- 17:00 Sat 08:30-12:30 |
| Airport: | Abeid Amari Karume International Airport |
|---|---|
| Address: | Kisauni Area |
| Mailing address: | P.O Box 3074 Zanzibar, Tanzania |
| E-mail: | AllZNZETAirportstaff@ethiopianairlines.com, AhmedMh@ethiopianairlines.com, KheirM@ethiopianairlines.com, FauzA@ethiopianairlines.com BethlehemG@ethiopianairlines.com(Manager) |
| Phone: | +255 (0) 774417070 |
| Fax: | (255-24)223152 |
| Working hours: | Mon - Sun: 10:00 -18:00 |
| E-mail: | Zatcargo@gmail.com cargoservices@zat.co.tz |
|---|---|
| Phone: | +255 773 86 4052 /778839562 |
| E-mail: | ZAT LL baggagetracingznzapt@gmail.com |
|---|---|
| Phone: | +255773772200 |
GHA Manager Mr Hassan 255 777410114 in case of emergency.
| darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com |
| darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com |
| darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com |
| (255-22) 2117063-4-5/2125443, (255-786) 285 899 |
| (255-22) 2117063-4-5/2125443, (255-786) 285 899 |
| (255-22) 2117063-4-5/2125443, (255-786) 285 899 |
| Global Call Center Toll Free | 001800 1562 069 708 OR 025088794 24 hours all year round |
|---|
| City: | Bangkok |
|---|---|
| Address: | 18th Floor, Unit 1807 140 One Pacific Palace, Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand |
| E-mail: | Etbkk@ethiopianairlines.com |
| Phone: | +66 0 26534366 or +66 0 26534367 Office Landline +66 0 618234545 or +66 0 627872143 Sales Representative- Mobile +66 0 818251446 -Area Manager- Mobile |
| Fax: | +66 0 26534370 |
| Working hours: | Mon - Fri 09:00- 18:00 |
| Airport: | Suvarnabhumi International Airport |
|---|---|
| Mailing address: | 2nd Floor, Unit Z2-016, Airlines Operation Building (AOB) 999 Moo 1, Nong Prue, Bang Phli, Samut Prakan 10540 Thailand |
| Phone: | +66 0 21343061 Office Landline +66 0 818590428 Station Manager Mobile |
| Fax: | +66 0 21343060 |
| bkkapt@ethiopianairlines.com | |
| Working hours | Everyday |
| City: | Lome |
|---|---|
| Address: | Hotel Palm Beach, 1 Rue Komore |
| Mailing address: | P.O. Box 12923 – Lome, Togo |
| E-mail: | abebas@ethiopianairlines.com lfwres@ethiopianairlines.com |
| Phone: | 228 22217074 or 228 22218738 |
| Fax: | 228 22221832 |
| Working hours | Mon - Fri 08:00-17:30 Sat 09:00-12:00 |
| City: | Lome |
|---|---|
| Mailing address: | Aeroport Gnassingbe, Eyadema P.O. BOX 12923, Lome, Togo |
| E-mail: | AllLFWETAirportStaff@ethiopianairlines.com |
| Phone: | (228) 22263029 / Mobile Number-92818030 |
| Fax: | (228)22221832 |
| Working hours | Mon - Sun per flight schedule |
| GSA: | Pax |
|---|---|
| Name: | ATLANTIS INTERNATIONAL |
| Code: | TUN |
| City: | TUNIS |
| Country: | TUNISIA |
| Position: | res & tktg |
| E-mail: | ethiopian@atlantis.tn |
| Telephone Number: | +216-71-906 000 |
| Fax Number: | +216-71-904110 |
| Working Hours: | City: Mon-Fri 08.00 to 18.00 Sat 08.00 to 13.00 |
| GSA: | Pax |
|---|---|
| Name: | PANORAMA HAVACILIK VE TURIZM LTD |
| Code: | IST |
| City: | ISTANBUL |
| Country: | TURKEY |
| Position: | Sales & Reservations |
| E-mail: | ethiopian@panoramaglobal.net |
| Telephone Number: | +90-212-2315919 |
| Fax Number: | 2309171 |
| Working Hours: | City: 09.00- 17.00 |
| GSA: | Cargo |
|---|---|
| Name: | AIRMARK Airline Marketing & Services |
| Code: | IST |
| City: | ISTANBUL |
| Country: | TURKEY |
| Position: | reservations |
| E-mail: | ethiopiancargo_turkey@air-mark.com |
| Telephone Number: | +90-212-4441472 |
| Fax Number: | +90-212-2454465 |
| Working Hours: | City: Mon-Fri 08.00 to 18.00 Sat 10.00 to 13.00 |
City Ticket Office | |
City: | Kampala |
Address: | Plot 1 Kimathy Avenue P.O. Box 3591 Kampala |
Phone: | Area Manager: Landline: 0414231455 Senior Sales Rep & Ticketing Supervisor: Sales Rep : Reservations & Ticketing: Administrator Call Centre (Toll Free) |
Fax: | +256 414231455 |
E-mail: | klacto@ethiopianairlines.com (City office) klaagt2@ethiopianairlines.com (Administrator) |
Working hours: | Mon - Fri 08:30Am - 05:00Pm |
Airport Office | |
City: | Entebbe |
Address: | Entebbe International Airport |
Phone: | +256 414 321130 |
E-mail: | |
Working hours: | Mon - Fri 09:00-18:00 |
| For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries |
24 hours all year round |
| City: | Dubai – United Arab Emirates |
|---|---|
| Address: | Ground Floor, Al Garhoud Complex (Lootah Building), |
| Mailing address: | P.O. Box 7140, Dubai UAE |
| E-mail: | dxbres@ethiopianairlines.com |
| Phone: | Reservations - 8000 320 372 Admin - (9714) 223 6639/7963 Extn 4 |
| Fax: | (9714) 2273306 |
| Working hours: | Ticketing & Reservations: Sat - Thu 08:00AM – 6:00PM |
| City: | Dubai – United Arab Emirates |
|---|---|
| Airport: | Dubai International Airport Terminal 1 |
| Address: | Departure Terminal One, Off No. 1018 & 1086 Dubai International Airport |
| Mailing address: | P.O. Box 7140, Dubai UAE |
| Phone: | (009714) 5049748, 5049750 , 5049751 |
| Fax: | (9714) 224 4841 |
| dxbapt@ethiopianairlines.com | |
| Working hours: | Office shift: Sat - Thu 08:00 - 16:00 Afternoon shift: Sat - Fri 12:30 - 20:30 Night shift: Sat - Fri 23:00 - 07:00 |
| City: | Dubai – United Arab Emirates |
|---|---|
| Company: | Asian Air Travel & Tours Agency |
| Address: | Ground Floor, NR Lootah Bldg, Clock Tower, Port Saeed Rd, Deira, Dubai. |
| Mailing address: | P.O. Box: 65006, Dubai UAE |
| Phone: | 009714 2980111 |
| Fax: | 009714 2999883 |
| corporate@nrlgroup.ae | |
| Working hours: | Sat - Thu 09:00 - 18:00 |
| City | Abu Dhabi |
|---|---|
| Company: | Salem Travel Agency, |
| Address: | Salem Travel Agency, Abu Dhabi, UAE |
| Mailing address: | P.O.Box 346, Abu Dhabi UAE. |
| Phone: | +9712 2 6273333, +971 2 6218000 |
| Fax: | 009712-6268337 |
| info@salemtravelagency.com | |
| Working hours: | Sat - Thu 8:00 - 19:30 (no lunch breaks on shift basis) |
| City: | Dubai – United Arab Emirates |
|---|---|
| Address: | Dubai Cargo Village, DNATA Building, FG1,Flat 3028 B,3rd floor Dubai. |
| Mailing address: | P.O. Box 7140, Dubai UAE |
| E-mail: | dxbcgo@ethiopianairlines.com> |
| Phone: | (009714) 2822880 |
| Fax: | (009714) 2822655 |
| Working hours: | Sat - Thu 09:00AM – 6:00PM |
| |||||||||
| Phone: +44 1753967980 | |||||||||
| Office Working hours: 09:00 to 17:30 Mon to Friday (Calls answered 24/7) | |||||||||
Ethiopian Airlines Manchester Details | |
| E-mail: | Manchester reservations: : MANRES@EhiopianAirlines.com operations: MANAPT@EthiopianAirlines.com |
| Airport Office : London Heathrow | |
| Mailing address: | L5.0170 Terminal 2, The Queen’s Terminal London Heathrow Airport Middlesex, TW6 1EW |
| E-mail: | reservations: MANRES@EhiopianAirlines.com operations: lonapt@ethiopianairlines.com |
| London Luggage Department | |
Trace your baggage online: | http://www.worldtracer.aero/filedsp/et.htm |
| Baggage Claim: Within the first 7 days of baggage delay or loss | please call us : 0330 094 8862. |
| In the unlikely event, if baggage not found after 7 days, | please email us: lonapt@ethiopianairlines.com |
| Airport Office: Manchester Airport | |
| Mailing address: | Room 3366B, Terminal Two, Manchester Airport, Manchester, M90 1QX |
| E-mail: | manapt@ethiopianairlines.com |
| |||||||||||
| Cargo Office Contact Details: | |||||||||||
| Office Telephone: | +44 (0) 1753 210008 London +44 (0) 0161 437 7360 Manchester | ||||||||||
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
24 hours all year round
| City: | Washington DC |
|---|---|
| Country: | United States of America |
Mailing address: | 3133 Mt. Vernon Avenue, Alexandria, VA 22305 |
| E-mail: | General info. desk: etusa@ethiopianairlines.com |
| Phone: | 703 682 0570 and/or Toll free 1-800 445 2733 |
| Fax: | 703 682 0573 |
| Working hours: |
| City: | Houston |
|---|---|
| Country: | United States of America |
| Mailing address: | Ethiopian Airlines- Houston office George bush intercontinental Airport 3700 N Terminal Rd Suite 145.4, Terminal D Houston, TX 77032 |
| E-mail: | ALLIAHAirport Staff@ethiopianairlines.com |
| Phone: | +1 (281) 233-7479/80 |
| Fax: | +1 (281) 233-7478 |
| Airport: | Washington Dulles International Airport |
|---|---|
| Address: | Ethiopian Airlines, 1 Saarinen Circle, Dulles International Airport Lower Level Office # G - 53G Sterling, VA 20166 |
| Tel: | 703 572 6809 |
| Fax: | 703 572 8738 |
| wasapt@ethiopianairlines.com |
| Company: | - Heavyweight Air Express |
|---|---|
| Address: | 1555 Mittel Blvd Suite C, Wood Dale IL, 60191 |
| Phone: | 630 595 2323 |
| Fax: | 630 595 3232 |
| hae.us@heavy-weight.com |
| Airport: | Newark Liberty international airport |
|---|---|
| Address: | 18 terminal |
| Tel: | 973 3530223 |
| Fax: | 973 3530222 |
| NYCAPT@Ethiopianairlines.com |
Airport Office | |
Airport: | O’hare international airport |
Address: | Terminal 5 Chicago, IL 60666 |
Tel: | 773 974 2001 |
Fax: | |
Cargo Handling Company | |
Company name: | Swissport |
Address: | 618 South Access Rd. Chicago, IL 60666 |
Tel: | 8479570969 |
| Country | VENEZUELA |
|---|---|
| Name of Aviareps Office | AVIAREPS VENEZUELA - (legal name "Sin Fronteras Representaciones C.A.") |
| Country Manager | Paul Eggenschwiller |
| Supervisor | Rosa Gonzalez |
| Operating Hours | 09:00 - 17:00 (accessible to the public) |
| Address | Boulevard de Sabana Grande - Edificio Galerias Bolivar - Torre A - Oficina 11-A - Caracas 1050 - Venezuela |
| Phones | 58-212-761-4478 FAX 58-212-7619248 cel Paul (0058) 416-6233588 |
| Emails | sinfronterasrep@gmail.com |
| Company | Vector Aviation Co.Ltd |
|---|---|
| City: | Ho Chi Minh |
| Mailing Address | 62 Nguyen Cu Trinh str., Pham Ngu Lao Ward, Dist. 1st., Ho Chi Minh City , Viet Nam |
| Phone: | (+8428)3838 6918 – (+8428)3837 9977 |
| Fax: | (+8428) 3838.9025 |
| E-mail: | ethiopianairlines.sgn@vector-aviation.com.vn |
| City: | Sana’a |
|---|---|
| Address: | Beirut Street, Faj Attan Road |
| Mailing address: | PO.Box 7298, Sana’a Rep. of Yemen |
| E-mail: | Saham@ethiopianairlines.com |
| Phone: | +967 1 427 993 |
| Fax: | +967 1 427 992 |
| Working hours: | Sat - Wed : 08:30 - 13:00 / 16:00 - 19:30 Thu : 08:30 – 13:00 |
| Airport: | Sana’a International Airport |
|---|---|
| Address: | Sana’a International Airport |
| Mailing address: | PO.BOX 7298 Sana’a Rep. of Yemen |
| Phone: | +967 1 348 188 |
| E-mail: | sahapt@ethiopianairlines.com |
| Working hours: | Sun, Mon, Wed: 09:00Am - 05:30 Pm Thu ,Fri & Sat 10:00Am - 01:30 Pm |
| Company: | Marib Travel & Tourism |
|---|---|
| City | Sana’a |
| Address: | Beirut Street Faj Attan Road |
| Mailing Address | PO.Box 7298, Hadda, Sana'a |
| Contact Person: | Kaid A. Al Khayyat General Manager manager@marib-tours.com Bakri Yahya Travel Manager maribtours@y.net.ye |
| Phone: | 9671 426 837, Sales 9671 426 833 (5 lines) |
| Fax: | 9671 426 836 |
| Working hours: | Sat - Wed: Morning 08:30 - 13.00, Afternoon 16:00 to 19:30 Thu 08:30 - 13:00, Closed on Fri |
| City: | Lusaka |
|---|---|
| Address: | Ethiopian Airlines, Katima Mulilo Road, Olympia, Lusaka, ZambiaOffice No.201, 2nd Floor, Sun Share Tower, Plot No. 15584/2 |
| Mailing address: | P.o.Box 32240 Lusaka, Zambia |
| Mobile: | +260955236401/+260979821971 |
| Phone: | +260211236401/02/03 |
| E-mail: | Verab@ethiopianairlines.com, danfordw@ethiopianairlines.com, Natashak@ethiopianairlines.com, AmanW@ethiopianairlines.com, |
| Working hours: | Mon - Fri:08:00 to 04:30 Saturdays: 08:00hrs to 12:00hrs Closed on Sunday and Public Holidays: |
| City: | Ndola |
|---|---|
| Address: | Simon Mwansa Kapwepwe International Airport |
| Phone: | Office: +260-212-615368 Mobile: +260-950 585343 / +260-971 107928 |
| Email: | NLAAPT@ethiopianairlines.com, tracyj@ethiopianairlines.com |
| Working hours: | Mon - Fri: 08:00Am - 04:30 Pm Sat & Sun: 08:00Am - 12:00 Pm |
Airport
| City: | Lusaka |
|---|---|
| Airport: | Kenneth Kaunda International Airport |
| Address: | Main Terminal Building |
| Mailing Address: | P.O. Box 32240 Lusaka, Zambia |
| Mobile: | +260955271141 |
| Telephone: | +260211271141 |
| Email: | LUNAPT@ETHIOPIANAIRLINES.COM |
| Working Hours: | 9:30 to 16:00 |
Cargo
| City: | Lusaka |
|---|---|
| Airport: | Kenneth Kaunda International Airport |
| Address: | Bid Air-Main Terminal Building |
| Telephone: | +260211271178 - Mildred |
| Email: | easadmin@iconnect.zm |
| Working Hours: | 09:00 to 16:00 |
Imports | Email: imports@nac2000.com.zm Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258 |
Escalation 1 Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000) | |
Escalation 2 Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000) Jonathan Lewis (Managing Director - Cell +260 976296761) | |
Exports | Emails: lundo@nac2000.com.zm, dutyofficers@nac2000.com.zm Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258 |
Escalation 1 Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000) RoySitumbeko@nac2000.com.zm (Operations Manager - Cell +260 971254904) | |
Escalation 2 Escalation 1 and email management@nac2000.com.zm Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761) | |
Operations / | Emails:operations@nac2000.com.zm; lunoo@nac2000.com.zm; oc@nac2000.com.zm Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258 |
Escalation 1 oc@nac2000.com.zm (Chintu Mudenda - Cell +260 974778500) RoySitumbeko@nac2000.com.zm (Operations Manager - Cell +260 971254904) | |
Escalation 2 Escalation 1 and email management@nac2000.com.zm Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761) | |
Accounts | Phone numbers + 260 211 271012 / 271486 / 271046 / 271258 Emails: accounts@nac2000.com.zm |
Escalation 1 charles.mutale@nac2000.com.zm (Finance and Admin Manager - Cell +260 971254903) | |
Escalation 2 Escalation 1 and email management@nac2000.com.zm Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761) |
| City: | Harare | ||
|---|---|---|---|
Address: |
| ||
phone
Working hours: |
Monday to Friday 08:00 O LT – 0430 LT Saturday 08:00 LT – 12:00 LT |
| City: | Harare | |
|---|---|---|
| Phone: |
| |
| Working hours: | Monday to Sunday : 08:30AM-04:30PM | |
| For airport-related: |
|
| City: | Victoria Falls |
|---|---|
| Address: | Sawanga Mall ,1865 A chinotimba township Shop #3 |
| Phone: | Reservation: +263 213 284 1111 Traffic &Sales Manager:+263 712 837 246 |
| E-mail: | Reservation: VFACTO@ethiopianairlines.com Traffic & Sales Manager: YetinayetM@ethiopianairlines.com |
| Working Hours: | Mon-Fri: 08:00AM-05:00PM Saturday: 08:00AM-12:00PM |
| City: | Victoria Falls |
|---|---|
| Address: | Victoria Falls International Airport, Zimbabwe |
| E-mail: | VFAAPT@ethiopianairlines.com (Group Email Addresses) |
| Phone: | Airport Office:+263712837247 Station Manager:+263712837246 |
| Working Hours: | Monday to Sunday : 08:30AM-04:30PM |
Book a Flight
Special Discounted Fare
Discounted fare is available if you are a holder of one of the below documents as proof of residence in Ethiopia or flying your international sector by Ethiopian Airlines.
- ETHIOPIAN PASSPORT
- ETHIOPIAN RENEWED KEBELE ID
- ETHIOPIAN RESIDENT PERMIT
- ETHIOPIAN YELLOW ID
You are also entitled for discounted fares if you fly your international sector by Ethiopian Airlines. Please confirm if you have the below document.
- ETHIOPIAN TICKET FOR INTERNATIONAL SECTOR
It is mandatory that same ID card or proof of traveling international sector by Ethiopian should be presented upon ticketing if payment is made at city/airport offices and at check-in to the airline on demand. Failure to present the required document may result in removal of passenger from the flight list of that particular flight and refund of ticket after penalty deductions.
By clicking 'Continue Booking', you agree and confirm that the above testimony is true and will provide the required document for departure upon check-in.
Take the train to your flight
Do you want to include train segment in your booking?
Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.
Important information
- For rail & fly ticket, rail segment service to/from Frankfurt from any Deutsche Bahn service in Germany, surcharge will be automatically added to your booking.
- Train segment will be included in your itinerary
- Due to technical reasons the journey times stated in your booking are fictitious. Please go to www.bahn.de to check the times of train connections on the actual travel date.
- DB Rail & Fly tickets are only valid in DB trains. Please note that Rail & Fly is not available for multiple stop bookings.
- Rail & Fly must be booked with the booking done for flying; it cannot be added online once the booking is completed.
- Passengers travelling in Business class on Ethiopian flight will be entitled to travel in the 1st class compartment of Deutsche Bahn. While Economy class passengers will travel in the 2nd class compartment.
- In case of rebooking before the train ticket is collected, new pick up number will be generated. Passenger is expected to get the new pick up number from the airline handling agent.
- In case of rebooking after the train ticket has been collected, the ticket needs to be changed at a DB Travel Center at the train station.
- Seat reservations are free on ET flight. You can go to www.bahn.de for seat reservation on Deutsche Bahn (for a fee).
How to get your Rail & Fly train tickets
-
Pickup numbers
After completing your online booking, you will receive a confirmation e-mail as well as a second e-mail from Ethiopian which is indicating one pickup number per direction, that is two pickup numbers per person for return journeys.
Use these pickup numbers to collect your Rail & Fly train ticket from any DB long-distance ticket machine at your DB departure station. Please ensure that such a long-distance ticket machine can be found at your departure station.
If you have not received an e-mail by Ethiopian Airlines with your pickup numbers, please contact any nearby Ethiopian office or e-mail us at onlinebooking@ethiopianairlines.com.
-
Choose your train connections
Due to technical reasons your itinerary is showing fictitious train numbers (starting with 9B), fictitious departure points (QYG) and fictitious times for the train segment. This data is not valid, please contact a DB Travel Center or go to www.bahn.de to check the times of train connections on the actual travel date. Ensure that you are arriving in time at the airport. Please note the check-in times of Ethiopian Airlines at the respective airport and choose a train connection so as to arrive at the check-in desk at least 2 hours before it closes.
Please also consider that train delays might occur. It is solely the responsibility of the passenger to arrive at the airport in time for checking in.
Ethiopian Airlines is not liable for any missed flights due to delayed trains.
-
Collecting your train ticket
You can pick up your Rail & Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only be available when you are returning to the airport.
For further information you can contact our reservations department in Germany: +49 69 770 673-052.
Electronic Travel Authorization (eTA) notification for passengers travelling to or transiting through Canada
Click on the image below to read more:
Important Notice
The transactions made in this website are reached by Law No. 27,541, art. 35, called PAIS Tax - "For an Inclusive and Solidarity Argentina" - which establishes a 30% tax on purchases made on foreign web pages, using credit and / or debit cards issued in Argentina.
Important Notice
The transactions made in this website are reached by Law No. 27,541, art. 35, called PAIS Tax - "For an Inclusive and Solidarity Argentina" - which establishes a 30% tax on purchases made on foreign web pages, using credit and / or debit cards issued in Argentina.
Important Flight Advisory
Due to the current travel restrictions communicated by the government of State of Kuwait, Ethiopian Airlines does not accept passengers traveling from China to the State of Kuwait until the government restriction is waived.
Important Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Equatorial Guinea, Ethiopian Airlines does not accept passengers traveling from China to Republic of Equatorial Guinea until the government restriction is waived.
Important Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Madagascar, Ethiopian Airlines does not accept passengers traveling from China to Republic of Madagascar until the government restriction is waived.
Important Flight Advisory
Due to the current travel restrictions communicated by the government of Gabonese Republic, Ethiopian Airlines does not accept passengers traveling from China to Gabonese Republic until the government restriction is waived, except nationals of Gabonese Republic.
Important Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Seychelles, Ethiopian does not accept passengers traveling from China to Republic of Seychelles until the government restriction is waived, except nationals of Republic of Seychelles.
