Whoops, The internet connection appears to be offline!
You are back online!
Join ShebaMiles
You aren't registered yet?
Join the program for free and start enjoying the benefits for flights made 90 days back.
- Extra baggage allowance
- Earn bonus miles when flying with us
- Priority airport standby
- Priority baggage handling
- Advanced boarding
Search a country
Notifications
Notifications
Update on ticket rules to/from Tel Aviv
Read more
New notifications unavailable
When autocomplete results are available use up and down arrows to review and enter to select.
Lounges at Addis Ababa Airport
Cloud Nine Lounge, located at the Departure Hall of Terminal 2, is exclusive for our Cloud Nine Passengers where they can wait for their flight in a relaxing and quiet atmosphere in comfortable seats. Passengers here do not need to worry when to board their flights as Customer Service Agents will personally come to announce the departure time for each flight. For customer’s who have questions connected with their flights, a Customer Service agent is on hand manning the counter.
A variety of refreshments, cold and hot snacks and a selection of reading materials are available at all times. The Lounge has a wireless connection and personal computers are also available for customers’ use. For those interested to watch international news or follow a program there are wall mounted TV screens.
Star Alliance Gold Lounge is located at the Departure Hall of Terminal 2, is designated for use by ShebaMiles Gold and Star Alliance Gold members.
ShebaMiles Silver Lounge, located on the inside corridor away from the gates in the Departure Hall of Terminal 2, is designated for use by our ShebaMiles members with Silver membership cards. Here, our esteemed Silver card holders can wait for the departure of their flights comfortably away from the busy area of the Departure Hall. Here also a Customer Service Agent is available at the counter to answer any queries regarding flights.
Refreshments including cold and hot snacks and a selection of reading materials are available. Personal Computers are availed for those interested to browse the internet. A wide screen television set is conveniently placed in the lounge for those interested in watching the news or programs.
Lounge located at terminal one is entitled for Cloud Nine Passengers, Star Alliance Gold and Sheba Miles Platinum/Gold passengers and Sheba Miles Silver passengers.
Lounge Access Policy
Cloud-9 Lounge
- Ethiopian accommodates all Passengers traveling in C-9 (Business class) out of Addis Ababa at Cloud 9 Lounge
Transit passengers whose connecting outbound flight from Addis Ababa is in economy class are not eligible for lounge access, despite the fact that they arrived Addis Ababa with business class ticket.
Shebamiles Platinum Lounge
Ethiopian accommodates its own ShebaMiles Platinum Members at ShebaMiles Platinum Lounge.
Star Alliance Gold Lounge
- Ethiopian accommodates its own ShebaMiles Gold Members and all other Star Alliance carriers’ Gold Members at Star Alliance Gold Lounge.
Book a Flight
Special Discounted Fare
Take the train to your flight
Do you want to include train segment in your booking?
Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.
Important information
- For Rail&Fly ticket, rail segment service to/from Frankfurt from any Deutsche Bahn service in Germany, surcharge will be automatically added to your booking.
- Train segment will be included in your itinerary
- Due to technical reasons the journey times stated in your booking are fictitious. Please go to www.bahn.de to check the times of train connections on the actual travel date.
- DB Rail&Fly tickets are only valid in DB trains. Please note that Rail&Fly is not available for multiple stop bookings.
- Rail&Fly must be booked with the booking done for flying; it cannot be added online once the booking is completed.
- Passengers travelling in Business class on Ethiopian flight will be entitled to travel in the 1st class compartment of Deutsche Bahn. While Economy class passengers will travel in the 2nd class compartment.
- In case of rebooking before the train ticket is collected, new pick up number will be generated. Passenger is expected to get the new pick up number from the airline handling agent.
- In case of rebooking after the train ticket has been collected, the ticket needs to be changed at a DB Travel Center at the train station.
- Seat reservations are free on ET flight. You can go to www.bahn.de for seat reservation on Deutsche Bahn (for a fee).
How to get your Rail&Fly train tickets
-
Pickup numbers
After completing your online booking, you will receive a confirmation e-mail as well as a second e-mail from Ethiopian which is indicating one pickup number per direction, that is two pickup numbers per person for return journeys.
Use these pickup numbers to collect your Rail&Fly train ticket from any DB long-distance ticket machine at your DB departure station. Please ensure that such a long-distance ticket machine can be found at your departure station.
If you have not received an e-mail by Ethiopian Airlines with your pickup numbers, please contact any nearby Ethiopian office or e-mail us at onlinebooking@ethiopianairlines.com.
-
Choose your train connections
Due to technical reasons your itinerary is showing fictitious train numbers (starting with 9B), fictitious departure points (QYG) and fictitious times for the train segment. This data is not valid, please contact a DB Travel Center or go to www.bahn.de to check the times of train connections on the actual travel date. Ensure that you are arriving in time at the airport. Please note the check-in times of Ethiopian Airlines at the respective airport and choose a train connection so as to arrive at the check-in desk at least 2 hours before it closes.
Please also consider that train delays might occur. It is solely the responsibility of the passenger to arrive at the airport in time for checking in.
Ethiopian Airlines is not liable for any missed flights due to delayed trains.
-
Collecting your train ticket
You can pick up your Rail&Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only be available when you are returning to the airport.
For further information you can contact our reservations department in Germany: +49 69 770 673-052.
Flight Advisory
Important update on COVID-19 Restriction
Please note that you may be subject to a measure to prevent the spread of COVID-19 taken by the Government of Canada and to the best of your knowledge, you are not prohibited from entering Canada.
Electronic Travel Authorization (eTA) notification for passengers travelling to or transiting through Canada
Click on the image below to read more:
Important Notice
Please note that operation of flights from Buenos Aires (EZE), Argentina to Sao Paulo (GRU), Brazil is subject to government authorities approval.
The transactions are reached by 30% INCLUSIVE AND SOLIDARITY TAX PAIS (O5) as well as 35% FISCAL TAX AFIP RG 4815 (Q1);
Important Notice
The transactions are reached by 30% INCLUSIVE AND SOLIDARITY TAX PAIS (O5) as well as 35% FISCAL TAX AFIP RG 4815 (Q1);
Flight Advisory
Due to the current travel restrictions communicated by the government of State of Kuwait, Ethiopian Airlines does not accept passengers traveling from China to the State of Kuwait until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Equatorial Guinea, Ethiopian Airlines does not accept passengers traveling from China to Republic of Equatorial Guinea until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Madagascar, Ethiopian Airlines does not accept passengers traveling from China to Republic of Madagascar until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Seychelles, Ethiopian does not accept passengers traveling from China to Republic of Seychelles until the government restriction is waived, except nationals of Republic of Seychelles.
Flight Advisory
All returnees to Ghana will be subject to the mandatory 14-days quarantine at own cost. Hotel arrangement and payment has to be done before departure.
Flight Advisory
All passengers(arriving, departing and transiting passengers) must fill the a Declaration Form 48 before hours of their departure. which can be found on the following link: Declaration Form All passengers should have the filled form on their phone or printed while travelling. Any passenger without this form is not accepted at ABJ airport.
Flight Advisory
All passengers irrespective of their nationality must fill the Passenger Locator Form ( PLF ) 48 hours before check-in which can be found on the following link: Passenger Locator Form
Flight Advisory
The fare displayed here is for passengers finalizing their payment online with a credit card; Please note that we only accept payments at ticket office with USD currency only.
Flight Advisory
It is advisable to make check-in on our web/Mobile App and please note that check-in will be closed 90 Minutes before scheduled flight departure time.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
Travel restrictions to Dubai
Strict travel restriction apply to the selected destination. Please contact Ethiopian office for more information.
Note: UAE citizens are exempted from this restrictions.
Discount Offer
Dear Esteemed Customer,
Whenever you make payment using your International Credit Card, you are entitled a discount of 15% for economy class and 20% for Business class. Make sure to insert GEM01 under the Promo Code option.
Thank you!
Travel Advisory
Starting from 26th of January 2021, the U.S. government requires all passengers with two years of age and older traveling to the United States from any international location to test negative for COVID-19 within three calendar days of departure.
For more details on the order, please visit the CDC's website.
As per the current regulation issued by the relevant authorities at destination airports, travellers originating from South Africa in the last 14 days will not be accepted for travel to or transfer through Dubai , Washington , New York , Chicago and Sao Paulo from any other point except for returning nationals. Please contact our sales team for details at jnbcto@ethiopianairlines.com.
Flight Advisory
Changes on check-in time for flight ET705
Due to CDG airport congestion and actions taken by airport authorities, Ethiopian Airlines check-in time for ET705 will start at 5:15 p.m. and the check-in counter will be closed at 7:45 p.m. Passengers arriving late after 7:45 p.m. will not be accepted and date / flight penalties will apply.
Flight Advisory
Agency Ethiopian Airlines Closed Due to Lockdown
Click & Collect FOR TICKETS ALREADY BOOKED ONLY APPOINTEMENT TO TAKE CALLING 01 53 89 21 05
Changes on check-in time for flight ET705
Due to CDG airport congestion and actions taken by airport authorities, Ethiopian Airlines check-in time for ET705 will start at 5:15 p.m. and the check-in counter will be closed at 7:45 p.m. Passengers arriving late after 7:45 p.m. will not be accepted and date / flight penalties will apply.
Travel Advisory - Kuwait
Effective from 07 February 2021 until further notice only the below listed passengers are allowed to enter Kuwait.
- Kuwaiti Nationals
- Domestic Worker (house maids) travelling with Kuwaiti nationals
- Diplomats and Diplomatic missionaries (PCR test will be provided for free upon arrival and there don't need to register on Kuwait Mosafer APP)
- Ministry of Health staffs
- Government or Private Clinic medical sector staffs (for private clinic medical staffs prior approval has to be obtained from Ministry of Health (MOH))
- Direct families of the above categories
- Domestic helpers who are confirmed to travel under BelSalmah Quarantine Package and have authority to board email.
- Domestic helpers who are confirmed to travel under BelSalmah Quarantine Package and have authority to board email. (don't need to register on Kuwait Mosafer APP)
All travelers are required:
- To present a COVID-19 negative certificate with 72 hours validity.
- To register in advance on Kuwait Mosafer link (https://Kuwaitmosafer.gov.kw ) to pay for hotel and two PCR Covid tests.
To check for payment detail use https://admin.airportkey.com/
Travel Advisory
As per the current regulation issued by the relevant authorities at destination airports, travellers originating from South Africa in the last 14 days will not be accepted for travel to or transfer through Dubai , Washington , New York , Chicago and Sao Paulo from any other point except for returning nationals. Please contact our sales team for details at jnbcto@ethiopianairlines.com.
Travel Advisory
#ResourceNotFound: ETResources, Generic Alert Title#
Salas VIP del aeropuerto de Addis Abeba
Cloud Nine Lounge, ubicado en la sala de embarque de la Terminal 2, es exclusivo para nuestros Pasajeros de Cloud Nine donde podrán esperar su vuelo en un ambiente relajante y tranquilo en cómodos asientos. Los pasajeros aquí no necesitan preocuparse sobre cuándo abordar sus vuelos, ya que los agentes de servicio al cliente vendrán personalmente a anunciar la hora de salida de cada vuelo. Para los clientes que tengan preguntas relacionadas con sus vuelos, un agente de Servicio al Cliente está disponible en el mostrador.
Una variedad de refrigerios, refrigerios fríos y calientes y una selección de materiales de lectura están disponibles en todo momento. El Lounge dispone de conexión inalámbrica y también hay ordenadores personales a disposición de los clientes. Para aquellos interesados en ver noticias internacionales o seguir un programa, hay pantallas de televisión montadas en la pared.
Star Alliance Gold Lounge está ubicada en la sala de salidas de la Terminal 2 y está designada para uso de los miembros ShebaMiles Gold y Star Alliance Gold.
ShebaMiles Silver Lounge, ubicada en el corredor interior alejado de las puertas de embarque de la Terminal 2, está designada para uso de nuestros miembros ShebaMiles con tarjetas de membresía Silver. Aquí, nuestros estimados titulares de la tarjeta Silver pueden esperar la salida de sus vuelos cómodamente lejos de la concurrida zona de la sala de embarques. Aquí también hay un agente de atención al cliente disponible en el mostrador para responder cualquier consulta sobre vuelos.
Se encuentran disponibles refrigerios que incluyen refrigerios fríos y calientes y una selección de materiales de lectura. Se ponen a disposición computadoras personales para aquellos interesados en navegar por Internet. Un televisor de pantalla ancha está convenientemente ubicado en el salón para aquellos interesados en ver noticias o programas.
La sala VIP ubicada en la terminal uno tiene derecho a pasajeros de Cloud Nine, pasajeros Star Alliance Gold y Sheba Miles Platinum/Gold y pasajeros Sheba Miles Silver.
Lounge Access Policy
Cloud-9 Lounge
- Ethiopian accommodates all Passengers traveling in C-9 (Business class) out of Addis Ababa at Cloud 9 Lounge
Transit passengers whose connecting outbound flight from Addis Ababa is in economy class are not eligible for lounge access, despite the fact that they arrived Addis Ababa with business class ticket.
Shebamiles Platinum Lounge
Ethiopian accommodates its own ShebaMiles Platinum Members at ShebaMiles Platinum Lounge.
Star Alliance Gold Lounge
- Ethiopian accommodates its own ShebaMiles Gold Members and all other Star Alliance carriers’ Gold Members at Star Alliance Gold Lounge.
Book a Flight
Special Discounted Fare
Take the train to your flight
Do you want to include train segment in your booking?
Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.
Important information
- For Rail&Fly ticket, rail segment service to/from Frankfurt from any Deutsche Bahn service in Germany, surcharge will be automatically added to your booking.
- Train segment will be included in your itinerary
- Due to technical reasons the journey times stated in your booking are fictitious. Please go to www.bahn.de to check the times of train connections on the actual travel date.
- DB Rail&Fly tickets are only valid in DB trains. Please note that Rail&Fly is not available for multiple stop bookings.
- Rail&Fly must be booked with the booking done for flying; it cannot be added online once the booking is completed.
- Passengers travelling in Business class on Ethiopian flight will be entitled to travel in the 1st class compartment of Deutsche Bahn. While Economy class passengers will travel in the 2nd class compartment.
- In case of rebooking before the train ticket is collected, new pick up number will be generated. Passenger is expected to get the new pick up number from the airline handling agent.
- In case of rebooking after the train ticket has been collected, the ticket needs to be changed at a DB Travel Center at the train station.
- Seat reservations are free on ET flight. You can go to www.bahn.de for seat reservation on Deutsche Bahn (for a fee).
How to get your Rail&Fly train tickets
-
Pickup numbers
After completing your online booking, you will receive a confirmation e-mail as well as a second e-mail from Ethiopian which is indicating one pickup number per direction, that is two pickup numbers per person for return journeys.
Use these pickup numbers to collect your Rail&Fly train ticket from any DB long-distance ticket machine at your DB departure station. Please ensure that such a long-distance ticket machine can be found at your departure station.
If you have not received an e-mail by Ethiopian Airlines with your pickup numbers, please contact any nearby Ethiopian office or e-mail us at onlinebooking@ethiopianairlines.com.
-
Choose your train connections
Due to technical reasons your itinerary is showing fictitious train numbers (starting with 9B), fictitious departure points (QYG) and fictitious times for the train segment. This data is not valid, please contact a DB Travel Center or go to www.bahn.de to check the times of train connections on the actual travel date. Ensure that you are arriving in time at the airport. Please note the check-in times of Ethiopian Airlines at the respective airport and choose a train connection so as to arrive at the check-in desk at least 2 hours before it closes.
Please also consider that train delays might occur. It is solely the responsibility of the passenger to arrive at the airport in time for checking in.
Ethiopian Airlines is not liable for any missed flights due to delayed trains.
-
Collecting your train ticket
You can pick up your Rail&Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only be available when you are returning to the airport.
For further information you can contact our reservations department in Germany: +49 69 770 673-052.
Flight Advisory
Important update on COVID-19 Restriction
Please note that you may be subject to a measure to prevent the spread of COVID-19 taken by the Government of Canada and to the best of your knowledge, you are not prohibited from entering Canada.
Electronic Travel Authorization (eTA) notification for passengers travelling to or transiting through Canada
Click on the image below to read more:
Important Notice
Please note that operation of flights from Buenos Aires (EZE), Argentina to Sao Paulo (GRU), Brazil is subject to government authorities approval.
The transactions are reached by 30% INCLUSIVE AND SOLIDARITY TAX PAIS (O5) as well as 35% FISCAL TAX AFIP RG 4815 (Q1);
Important Notice
The transactions are reached by 30% INCLUSIVE AND SOLIDARITY TAX PAIS (O5) as well as 35% FISCAL TAX AFIP RG 4815 (Q1);
Flight Advisory
Due to the current travel restrictions communicated by the government of State of Kuwait, Ethiopian Airlines does not accept passengers traveling from China to the State of Kuwait until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Equatorial Guinea, Ethiopian Airlines does not accept passengers traveling from China to Republic of Equatorial Guinea until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Madagascar, Ethiopian Airlines does not accept passengers traveling from China to Republic of Madagascar until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Seychelles, Ethiopian does not accept passengers traveling from China to Republic of Seychelles until the government restriction is waived, except nationals of Republic of Seychelles.
Flight Advisory
All returnees to Ghana will be subject to the mandatory 14-days quarantine at own cost. Hotel arrangement and payment has to be done before departure.
Flight Advisory
All passengers(arriving, departing and transiting passengers) must fill the a Declaration Form 48 before hours of their departure. which can be found on the following link: Declaration Form All passengers should have the filled form on their phone or printed while travelling. Any passenger without this form is not accepted at ABJ airport.
Flight Advisory
All passengers irrespective of their nationality must fill the Passenger Locator Form ( PLF ) 48 hours before check-in which can be found on the following link: Passenger Locator Form
Flight Advisory
The fare displayed here is for passengers finalizing their payment online with a credit card; Please note that we only accept payments at ticket office with USD currency only.
Flight Advisory
It is advisable to make check-in on our web/Mobile App and please note that check-in will be closed 90 Minutes before scheduled flight departure time.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
Travel restrictions to Dubai
Strict travel restriction apply to the selected destination. Please contact Ethiopian office for more information.
Note: UAE citizens are exempted from this restrictions.
Discount Offer
Dear Esteemed Customer,
Whenever you make payment using your International Credit Card, you are entitled a discount of 15% for economy class and 20% for Business class. Make sure to insert GEM01 under the Promo Code option.
Thank you!
Travel Advisory
Starting from 26th of January 2021, the U.S. government requires all passengers with two years of age and older traveling to the United States from any international location to test negative for COVID-19 within three calendar days of departure.
For more details on the order, please visit the CDC's website.
As per the current regulation issued by the relevant authorities at destination airports, travellers originating from South Africa in the last 14 days will not be accepted for travel to or transfer through Dubai , Washington , New York , Chicago and Sao Paulo from any other point except for returning nationals. Please contact our sales team for details at jnbcto@ethiopianairlines.com.
Flight Advisory
Changes on check-in time for flight ET705
Due to CDG airport congestion and actions taken by airport authorities, Ethiopian Airlines check-in time for ET705 will start at 5:15 p.m. and the check-in counter will be closed at 7:45 p.m. Passengers arriving late after 7:45 p.m. will not be accepted and date / flight penalties will apply.
Flight Advisory
Agency Ethiopian Airlines Closed Due to Lockdown
Click & Collect FOR TICKETS ALREADY BOOKED ONLY APPOINTEMENT TO TAKE CALLING 01 53 89 21 05
Changes on check-in time for flight ET705
Due to CDG airport congestion and actions taken by airport authorities, Ethiopian Airlines check-in time for ET705 will start at 5:15 p.m. and the check-in counter will be closed at 7:45 p.m. Passengers arriving late after 7:45 p.m. will not be accepted and date / flight penalties will apply.
Travel Advisory - Kuwait
Effective from 07 February 2021 until further notice only the below listed passengers are allowed to enter Kuwait.
- Kuwaiti Nationals
- Domestic Worker (house maids) travelling with Kuwaiti nationals
- Diplomats and Diplomatic missionaries (PCR test will be provided for free upon arrival and there don't need to register on Kuwait Mosafer APP)
- Ministry of Health staffs
- Government or Private Clinic medical sector staffs (for private clinic medical staffs prior approval has to be obtained from Ministry of Health (MOH))
- Direct families of the above categories
- Domestic helpers who are confirmed to travel under BelSalmah Quarantine Package and have authority to board email.
- Domestic helpers who are confirmed to travel under BelSalmah Quarantine Package and have authority to board email. (don't need to register on Kuwait Mosafer APP)
All travelers are required:
- To present a COVID-19 negative certificate with 72 hours validity.
- To register in advance on Kuwait Mosafer link (https://Kuwaitmosafer.gov.kw ) to pay for hotel and two PCR Covid tests.
To check for payment detail use https://admin.airportkey.com/
Travel Advisory
As per the current regulation issued by the relevant authorities at destination airports, travellers originating from South Africa in the last 14 days will not be accepted for travel to or transfer through Dubai , Washington , New York , Chicago and Sao Paulo from any other point except for returning nationals. Please contact our sales team for details at jnbcto@ethiopianairlines.com.
Travel Advisory
#ResourceNotFound: ETResources, Generic Alert Title#
© 2023 - Ethiopian Airlines Sitemap
Customer Feedback
We value your opinions. We would like to hear any of your comments or concerns
Submit feedbackGlobal Contact Center Numbers
Call us directly via our contact center numbers all over the world for any assistance.
Get phone numbersStar Alliance Survey
In order to ensure that all of the Star Alliance member airlines provide you with the service you expect, we would appreciate your feedback.
Submit feedbackCookies help us to improve your user experience on Ethiopian Airline Group websites. We use cookies to analyze our traffic personalize content, ads, and to provide social media features. navigation our privacy policy for more detailed description and click on the Settings button to customize how the site uses cookies for you.
