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Manage your Ethiopian Airlines booking online with ease. View your itinerary, change your flight, select your seat, update your contact information and access other available travel services.
To get started, enter your six-character booking reference (PNR) and last name in the Manage Booking form.
With Ethiopian Airlines Manage Booking, you can take control of your travel arrangements in one place. Access your reservation to review flight details, make eligible changes and manage additional services before your journey.
Check your flight dates, departure and arrival times, destinations and reservation details. View your itinerary and access available options to print or email it.
Need to adjust your travel plans? Check whether your ticket is eligible for a flight change online. Applicable fare conditions, applicable change fees and fare differences may apply.
Choose a preferred seat, such as a window or aisle seat, when seat selection is available for your booking. You may be able to select or change your seat before check-in, subject to availability and applicable conditions.
Some seats may require an additional payment. Review the seat options and charges displayed during the selection process.
Check your reservation to see whether you can update your email address or phone number online. Keeping your contact information accurate helps you receive important booking updates and flight notifications where applicable.
If the online option is unavailable, contact Ethiopian Airlines or the travel agent that issued your ticket.
Need additional baggage allowance? Eligible passengers can check available excess baggage options and purchase additional allowance online, subject to route, ticket, and purchase restrictions.
Review the applicable baggage allowance, weight limits, and charges before purchasing.
Get ready for your journey with Ethiopian Airlines online check-in. Check in online between 48 hours and 2 hours before your scheduled departure to save time at the airport.
Before departure, you can also review your flight details, confirm your travel arrangements and check the baggage allowance for your journey.
Check In Online to access your flight and complete the check-in process.
Depending on your flight and booking, you may be able to request a special meal or access other available travel services. Service availability and request deadlines can vary by itinerary.
Retrieve your reservation to check the options available for your trip. If a service is unavailable online, contact Ethiopian Airlines for guidance.
Before changing or cancelling your flight, keep these points in mind:
Booking reference: Use the six-character alphanumeric code shown in your booking confirmation.
For assistance with a booking you cannot manage online, visit the Ethiopian Airlines Help and Contact page.
Enjoy our CIP Lounge Service in Addis Ababa, offering a refined space for business meetings, premium refreshments, and a seamless end-to-end airport experience.
Start your journey in comfort with an exclusive lounge experience inspired by Ethiopian hospitality.
Stay connected at your destination Keep using your favourite mobile apps & Keep your original SIM in your phone.
Complete your travel plans by booking your Car Rental and Airport Transfer through our partner Car Trawler.
Ethiopian Sheba Duty-free offers you a unique and abundant collection of duty-free items. Preorder your item here.
If you would like to take more baggage than the standard baggage allowance you can buy online at Ethiopian website or mobile app and you can minimise the check-in queue at airport.
Turn your stays into rewards! Book with ShebaMiles Hotels and earn miles for every dollar you spend on your hotel booking.
Purchase MySheba Neighbour-Free Seat on your trip and enjoy more personal space and extra comfort
Enjoy onboard Wi-Fi to get in touch with your business, loved ones and access your favorite social media. Starting from $5 per hour to a full flight package of $25.
Join ShebaMiles for free and start enjoying the benefits while flying with Ethiopian Airlines and our partners. Join now to unlock exciting rewards and take your travel experience to the next level.
Flying Economy doesn’t mean you have to wait in line. With Priority Boarding, enjoy priority treatment that gets you through the airport faster-from skipping the check-in queue to boarding earlier and collecting your bags sooner.
Ethiopian Airlines offers you the convenience of purchasing destination-based entertainment tickets, giving you access to exciting events and unforgettable experiences at your journey’s end.
Discover unforgettable travel experiences
Ethiopian Holidays is the tour operator wing of Ethiopian Airlines, highlights and promotes the very best of Ethiopian Airline’s destinations around Ethiopia and across the globe
Get expert travel visa assistance with fast, reliable processing. We help you prepare documents, meet requirements, and ensure a smooth visa application experience.
Unexpected events can happen before or during your journey. Ethiopian Airlines’ Travel Insurance helps protect you against common travel risks, giving you peace of mind from the moment you book until you return home
Experience smooth arrivals & departures with our Meet & Assist service at Addis Ababa Airport, designed to reduce stress, ensure a faster, & comfortable journey.
Fly with Ethiopian Airlines and Continue by Train Across Europe destinations; France / Spain / The UK / Italy / The Netherlands / Switzerland / Belgium / Germany and Luxembourg.
Whether you have an overnight stopover, or just a few hours to refresh and relax, you’ll be able to get cozy Room inside Addis Ababa international airport.
Experience comfort and convenience before your domestic flight with Ethiopian Airlines newly designed Domestic Lounge, available for just $30.
Open the Manage Booking page and enter your six-character booking reference(PNR) and the passenger's last name. Your booking reference appears in your confirmation email or itinerary and is different from your ticket number.
If you cannot retrieve your booking:
Check that your booking reference (PNR) and last name are entered correctly.
Use the details shown in your booking confirmation.
Contact Ethiopian Airlines or your travel agent if the problem continues.
Yes, if your ticket and itinerary are eligible for online changes. Retrieve your booking and select the flight-change option if available.
Change fees: Depend on your ticket's fare conditions.
Fare difference: You may need to pay the difference between your original and new flights.
Online restrictions: Some bookings require assistance from Ethiopian Airlines or the issuing travel agent.
Review all applicable charges before confirming your change.
Cancellation and refund options depend on your ticket conditions, booking channel and eligibility. Some bookings can be handled online, while others require assistance.
Retrieve your booking to check the available cancellation options.
Review the applicable cancellation and refund conditions before proceeding.
Contact your issuing travel agent if the booking cannot be managed online.
Name corrections are subject to Ethiopian Airlines' rules and documentation requirements. A spelling correction is different from transferring a ticket to another passenger.
If you notice an error in your name, review the official procedure or contact Ethiopian Airlines for guidance.
Available services depend on your booking, flight, route and applicable conditions. You may be able to manage the following services online:
Seat selection: View available seats and check whether additional charges apply.
Extra baggage: Check the permitted allowance, purchase options, applicable fees and deadlines.
Special meals: Review available meal options and submit eligible requests in advance.
Retrieve your booking to check which services are available for your journey.
Retrieve your booking and check whether your contact details can be updated online. Keeping your information current helps you receive important flight notifications.
If the option is unavailable, contact Ethiopian Airlines or the travel agent that issued your ticket.
Online check-in generally opens 48 hours before departure and closes 2 hours before departure for eligible flights. Flight-specific exceptions and eligibility restrictions may apply.
Check your flight's eligibility and complete check-in within the applicable time window.
You can try retrieving your reservation using the PNR and passenger's last name. However, the available options depend on how the ticket was issued and the itinerary.
Travel-agent bookings: Some changes, cancellations and refunds must be handled by the issuing agent.
Multiple passengers: Options for changing or cancelling individual passengers may be restricted.
Other airlines: Changes and check-in for partner-operated flights may require assistance from the relevant airline or ticket-issuing provider.
Contact the appropriate provider if the required option is unavailable online.
Access your booking to view your flight details, including your travel dates, departure and arrival times, and flight information. You can also check for any schedule changes and view, print or email your booking details.
If Ethiopian Airlines changes your flight:
Review your latest itinerary and any schedule-change notifications.
Follow the instructions provided in your notification.
Contact Ethiopian Airlines if you need help understanding the available alternatives.
Keep your latest itinerary for reference when travelling.
If you cannot retrieve your reservation or complete a service online, visit the official Ethiopian Airlines Help and Contact page for assistance.
Have your booking reference(PNR), ticket details and relevant travel information ready when contacting the airline.
