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Addis Ababa Bole International Airport

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If check-in is required, passengers are requested to arrive at the airport at least 2 hours prior to their scheduled departure time. Passengers who have completed online check-in but need to drop off baggage are also requested to arrive at least 2 hours before departure.

Dear customer

Please note that payment by bank cards issued in Russia is not available on the website. You can email your booking code to ethiopianairlines_ru@aviareps.com or call us at +7 (495) 937-59-45 daily from 10:00 to 19:00. You will be provided with a link to pay for your booking with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9 Zemlyanoy Val street, 8th Floor, Business Center “Сitydel”, Moscow, Russia, 105064. Office working hours: Monday - Friday from 10:00 to 19:00.

* The branch of AVIAREEPS AG is an authorised general agent of Ethiopian Airlines in Russia. INN/KPP 9909020040/773851001.

 

 

Dear customer

Please note that payment by bank cards issued in Russia is not available on the website. You can email your booking code to ethiopianairlines_ru@aviareps.com or call us at +7 (495) 937-59-45 daily from 10:00 to 19:00. You will be provided with a link to pay for your booking with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9 Zemlyanoy Val street, 8th Floor, Business Center “Сitydel”, Moscow, Russia, 105064. Office working hours: Monday - Friday from 10:00 to 19:00.

* The branch of AVIAREEPS AG is an authorised general agent of Ethiopian Airlines in Russia. INN/KPP 9909020040/773851001.

 

 

Israel citizens are not allowed to transit through Bangladesh (DAC). Please ensure your transit route complies with this restriction before completing your booking.

Click here to get information about baggage restrictions

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Note : It is mandatory to present the document upon ticketing (if payment is made at city/airport ticket offices) and, at time of check-in to the airline on demand. Failure to present the required documents may result in denial of passenger from the flight and refund of ticket after applicable penalty deductions.

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

Addis Ababa Airport Addis Ababa Stopovers Addis Ababa Arrival Services Lounges At Addis Ababa Swift Connections Guidelines

Addis Ababa Bole International Airport

Addis Ababa Bole International Airport is the major hub for Ethiopian Airlines, one of the largest airports in Africa, and the main international gateway for the nation. The ultra-modern airport terminal was inaugurated on January 21, 2003. The second phase of terminal expansion work was also completed and inaugurated on January 28, 2019. 

This spacious terminal handles all international flights with its 21st-century facilities, which are designed to speed up your departure and arrival. Addis Ababa Bole International Airport is one of the busiest airports in Africa with a capacity of providing a world class Services for More than 22 million international and 2 million domestic passengers per year. 

Airport Terminal

Airport Terminal

The terminal has arrival and departure halls for international and domestic passengers, a dedicated VIP salon building, an airport security office, and desks for the airlines that fly to Addis Ababa. It also houses immigration offices, customs, self-check-in kiosks, baggage drop-off counters, banks, and duty-free and specialty shops selling jewelry, cultural clothing, and souvenirs alongside pharmacies, emergency clinics, hotel booths, telecom services, a tourist information center, international brand bars and restaurants, free Wi-Fi, and airport information desks.

Terminal II handles all international flights, while Terminal I (currently refurbished and expanded) serves all domestic flights. Passengers moving  through Terminal II benefit from streamlined immigration and customs processing, extensive duty-free shopping, and a full range of dining options making layovers and connections in Addis Ababa comfortable, even during longer transit windows.

 

Getting Around & Making the Most of Your Time at Bole

Getting Around & Making the Most of Your Time at Bole

Getting To and From the Airport

Bole sits about 6 km from central Addis Ababa's Bole Road area, making it one of the more convenient capital-city hub airports on the continent to reach.

  • Airport taxis (meter taxis) can be hired directly at the Arrivals Hall before exiting the terminal.
  • Hotel Contact Booths in the Arrivals Hall let passengers book a room before leaving the terminal building.
  • Tourist information, telecom services, duty-free, forex banks, and ATMs, plus free Wi-Fi, are all available in the Arrivals Hall before you exit.
  • Car rental desks in the terminal let passengers arrange a self-drive or chauffeured vehicle on arrival.
  • Connecting passengers transferring between Ethiopian Airlines flights can proceed straight through the terminal without leaving the secure area.


Dining, Shopping & Duty-Free

Dining, Shopping & Duty-Free

The terminal offers a wide retail and dining mix designed to make layovers
and pre-flight time enjoyable.
  • Duty-free shopping for fragrances, spirits, electronics, and travel essentials.
  • Jewelry, cultural clothing, and souvenir shops showcasing Ethiopian craftsmanship.
  • International brand bars and restaurants alongside local Ethiopian dining, including coffee bars serving Ethiopia's own world-renowned coffee.
  • Pharmacies and convenience shops for last-minute travel needs.

Transit Service & the Skylight In-Terminal Hotel

Transit Service & the Skylight In-Terminal Hotel

Passengers with a transit time between 8 and 24 hours are accommodated at the Ethiopian Skylight In-Terminal Hotel, regardless of whether an alternative flight with a shorter connection is available. Eligible passengers can collect their hotel voucher at their origin station at no additional cost.

  • The hotel has 97 rooms across five categories, located past passport control in Terminal 2, a short walk from the departure gates.
  • Rooms include complimentary Wi-Fi, a fully stocked minibar, an in-room safe, a flat-screen TV with premium satellite channels, a walk-in shower, bathrobe and slippers, and complimentary coffee/tea and bottled water.
  • Guidance for making tight connections is available on the Swift Connections Guidelines page, and stopover options that extend a layover into a short visit to Addis Ababa are on the Addis Ababa Stopovers page.

Lounges & Premium Passenger Services

Lounges & Premium Passenger Services

Premium and connecting passengers can access Ethiopian Airlines' lounges in Terminal 2, housed in the terminal's dedicated VIP salon building.
  • The Cloud 9 Lounge welcomes passengers travelling in Business Class out of Addis Ababa.
  • The ShebaMiles Platinum Lounge is reserved for Ethiopian's top-tier ShebaMiles Platinum members.
  • Both lounges are located near Gate A13, reachable from the departures floor after security (or after immigration for joining/transit passengers).
  • Priority check-in and immigration handling, comfortable seating, refreshments, and workspace are available for eligible passengers.

Airport code

ICAO: HAAB    IATA: ADD

Runways
  1. Runway length
    • Old Runway: 3.7 Km
    • New Runway: 3.8 Km
  2. Runway angle and direction
    • West: (OLD) 07L, (NEW) 25R
    • East: (OLD) 07R, (NEW) 25L
Passenger counters

a. International Passengers’ Terminal has 74 Check-in Counters

b. Domestic Passengers’ Terminal has 16 Check-in Counters

c. Total area coverage of Addis Ababa Bole International Airport is 7,142,379 m²

Number of rooms at transit hotel users in the terminal is 97 with spacious restaurant facilities.

Immigration counters
  1. Number of Counters at passenger Departing area is 20.
  2. Number of Counters at passenger Arriving area is 32.
  3. There are 12 Counters for visa on arrival Services.

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