Terms and Conditions

  1. This flight booking portal is organized in collaboration with the US Embassy in Kenya and only passengers designated by the Embassy are allowed to make a booking on this flight. Any passenger outside of this closed group shall not make a booking on this platform and if found will not be accepted for transportation and tickets will be cancelled and will not be refunded. 
  2. The flight is one way and passengers shall only select and book the One Way only.
  3. There is no discount for Child and Infants
  4. The fight is not eligible to earn miles in any loyalty program including ShebaMiles.
  5. Tickets issued on another platform such as Travel Agency systems are invalid and will not be accepted for transportation and will not be refunded. 
  6. Baggage allowance: 2 piece each weighing 23 Kg
  7. Tickets are non-refundable at any time
  8. Date change is not allowed 
  9. Pets: space for pets is sold out
  10. Only economy class service is available on the flight 
  11. Booking shall be completed by 13 April 2020
  12. Travel Restriction:
    •  Effective 1700 US Eastern Standard Time February 2, 2020, United States has banned any passenger who has been in People’s Republic of China (PRC) for the past 14 days from entering the Country in order to prevent the spread of Corona Virus.
    • This restriction doesn’t include US citizens.
    • Passengers from Hog Kong and Macau are not affected by this restriction
    • Ethiopian Airlines may refuse transportation to passengers who pose a direct threat to the health or safety of others because of a communicable disease for flights to USA from origins determined by CDC as COVID-19 risk areas without asking for medical certificate.
    • As per the instruction from CBP Entry into the United States of all aliens who have been physically present in the Schengen Area during 14-day period prior to their entry in to the US is suspended GB and Ireland included. 

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