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Shebaskyconnect

Experience our Onboard Wi-Fi



Stay Connected on Our State of the Art Aircrafts


Being the number one Aviation group in Africa, Ethiopian Airlines, is pleased to offer Shebaskyconnect your onboard Wi-Fi connectivity during your flight. If your flight is on one of our A350 and B777, chances are high you have access to Shebaskyconnect service.



Our Wi-Fi Plans


If you are our Platinum Sheba member you can get free 100MB data plan


ET Mobile App

Scan QR to download

QR Code
Key Features

20 MB

Ideal for texting and emailing 2-hours limit. Deactivate automatic updates on your device for an optimized control your consumption.

4.99USD

50 MB

Ideal for business activities Deactivate automatic updates on your device for an optimized control your consumption.

6.99USD

100 MB

Ideal for data exchange (pictures, etc…). Deactivate automatic updates on your device for an optimized control your consumption.

10USD

200 MB

Ideal for premium passenger experience. Deactivate automatic updates on your device for an optimized control your consumption.

15USD

Where to purchase these service

You can purchase from Ethiopian ticket offices, You can purchase at check-in counter, You can purchase at boarding gate, You can purchase onboard from the cabin crew with cash, You can purchase using credit card for your own.

How to connect to the Wi-Fi


  • Go to settings
  • Switch your device to Airplane mode
  • Turn your Wi-Fi on and select ETInternet
  • You will be redirected to our portal page



Download the terms and conditions of your ShebaSkyConnect service in your preferred language below.

All our A350 Aircrafts have Wi-Fi and most of our B777 and B787 are currently being equipped.

If you can’t access the service on bored due to technical problem and payed for it, you will be refunded.

On aircrafts equipped with Wi-Fi, the cabin crew will make an announcement regarding the availability and type of Wi-Fi service we have at the beginning of the flight.

All you need is a Wi-Fi enabled handheld device.

The purchased Wi-Fi session can be used on only one device at a time.

You can access Internet when flying over most countries in the world. Satellite coverage may experience outages for reasons such as government regulations, weather and switching between satellite regions. Coverage is not available in extreme Polar Regions.

The inflight Wi-Fi hotspot uses a satellite-based connection and is optimized to reduce the amount of data transferred over the satellite link. To further optimize your Internet experience, we recommend turning off automatic updates, such as Microsoft Windows or iOS updates.

In the event that there is a loss of connection simply re-launch your browser to continue Web browsing.

We accept visa, master card, American Express, Diners club, Discover card, JCB, China union pay, Maestro, PayPal.

In case the aircraft is changed due to operational requirements, passengers can still use the access code on other Ethiopian airlines flights that are enabled with Wi-Fi within the access code's validity period. Wi-Fi service delivery is not guaranteed for any unforeseen involuntary scenarios such as (but not limited to) equipment changes, flight disruptions, misconnections, bad weather, technical issues, flying next to/over polar Regions etc.

All you need is a wireless-enabled device. Supported wireless-enabled devices include most tablets, smartphones and games and entertainment devices e.g. most smartphones, iPads, Samsung Galaxy Tab, Tablet PC, Windows PC, Mac, etc. You will need to have an Internet browser already loaded on your device that you can use to access the Wi-Fi. If you're ready, you'll now need to buy a Wi-Fi pass.

You can use one device and carry over your allowance onto a different device; however, you cannot use both devices at the same time. In order to use another device, you will need to log out of one and then use the same email address to sign log in on the other device.

Thanks to the technical architecture onboard, you can now access Wi-Fi safely inflight with your Wi-Fi enabled devices. There may be times when the system is not available; if this happens please wait a few minutes and then try again. If the issue still persists then speak to a member of the crew. From time to time the Cabin Crew may have to turn off the Wi-Fi service. We apologize for any inconvenience this may cause.

 

To help make sure you receive as safe, reliable and robust service as possible, our Wi-Fi service encrypts your personal details at log-in. We also advise that you have up to date firewall and anti-virus software to guard against any potential attacks. All your credit card or other payment card information, as well any personal information that is sent by the system to the ground isencrypted using secure socket layer ('SSL') technology which is designed to prevent unauthorized persons from reading that information.

When you're onboard a Wi-Fi enabled flight simply Make sure your device is in flight mode Turn on your device's, Wi-Fi is available from 10,000ft Search for available networks Click on Sebaskyconnect to connect to the onboard network Open your browser of choice (Safari, Samsung Internet, Firefox, Chrome etc.) The Wi-Fi home page will launch If it doesn't launch type Ethiopian into the address bar. Choose an available Wi-Fi pass Enter your email address then accept the Terms & Conditions Enter your payment details - your payment is secure You are now connected! Remember! You can track how much time you have left of your pass on the connectivity page if you accidentally lose the web browser window confirming your connection, type: Ethiopian into your address bar and the window will reappear.

Occasionally there may be times when the system is unavailable, for example if there is bad weather. If this happens we suggest waiting a few minutes and trying again. If there is an outage/service interruption, a message will be displayed on the home page and you will be notified when the Wi-Fi is next available.

The service is provided by our Partner, Collins Aerospace, on behalf of Ethiopian Airlines. The system operates over a satellite link giving you instant access to messaging applications and/or social media & email using your own personal device whilst you are onboard this aircraft.

Usage is based on both the amount of time spent using Wi-Fi and the data transfer speed to and from your device that is consumed by your Internet use. These data usage estimates are outlined in the Pass Information and are related directly to the pass you have chosen. Pictures, audio files and app files can consume significant amounts of data. To you help make the most of your Wi-Fi pass, certain services are not recommended, including video streaming services such as YouTube, Vimeo and application stores including AppStore and PlayMarket. Please be aware that apps such as WhatsApp, Telegram, Facebook Messenger, Skype and Instagram etc. can use up your data allowance very quickly if you send/receive images and audio files.





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