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Check-in
Ethiopian Airlines Web Check-In
Experience a seamless and time-saving journey with Ethiopian Airlines Online Check-In. Our user-friendly platform allows you to check-in for your flight, select preferred seats, and save your boarding pass in advance. Take control of your travel experience with the convenience of online check-in, available between 48 to 2 hours before your scheduled departure time. Say goodbye to airport check-in queues and embrace a hassle-free start to your journey.
Ethiopian Airlines Mobile App Check-In
For those on the go, our Mobile App offers a convenient solution. Discover the benefits of checking-in through our app, providing you with flexibility and control right at your fingertips. Enjoy a user-friendly interface and explore the features designed to enhance your travel experience.
Self-Bag Dropoff
Self-service bag drop is a fast, easy, and convenient way to check-in your luggage at the airport. With self-service bag drop, you can skip the long queue at the check-in counter and get to your flight faster as it allows you to tag and dispatch your own bags in less than a minute..
Online check-in is a service offered by Ethiopian Airlines in which passengers can check-in their flights using our website, mobile App or social Bots within 48 hours prior to the departure of the flight from wherever you are.
You can select your preferred seats, update your travel preferences, access our additional services and print your boarding pass online. This is a great alternative to avoid long queues at the airport.
here are several possible reasons why you may not be able to check in online. Some of them are:-
If you fail to check in on time, you may be refused for carriage on your flight. This is in the interest of maintaining Ethiopian on-time performance and to ensure those on the flight who have connecting flights can make it on time.
The airports listed below will allow you to use a digital boarding pass on your mobile ;-
Addis Ababa, Cape town, Cotonou, Conakry, Victoria falls,Nairbi,Yaounde,Maputo,Lagos,Luanda,Johansburg,Enugu,Duala, Dar Es Salaam and Abuja,
Vienna, Oslo, Millan, Marseille, London, Manchester, Istanbul, Geneva, Rome, Frankfurt, Moscow, Paris, Brussels, Stockholm,
Hongkong
Tel Aviv and Riyadh
Toronto, Chicago and New York
Sao Paulo and Buenos Aires
Solution: Any bookings having one of these requests will not be able to check-in and the passenger should go to the airport counter.
2. Error: Segment Restricted/Segment not eligible for Check-inSolution: Please go to the airport to complete the check-in formalities and receive your boarding pass(es)
3. Error: Flight Not InitializedSolution: Please try again within 48 hours of your scheduled flight departure time. If the error continues, please contact us immediately
4. Error: Online check-in window is closedSolution: Please proceed immediately to the airport to complete the check-in formalities and receive your boarding pass(es)
5. Error: CHECK_IN_WINDOW_NOT_YET_OPENSolution: Please try again within 48 hours of your scheduled flight departure time.
6. Error: Invalid Passport NumberSolution: Ensure that you have entered the correct document details and try again. If the error continues, please contact our global call center or proceed to the airport to complete the check-in formalities and receive your boarding pass(es)
7. Error: DOCUMENT_NUMBER_DUPLICATEDSolution: Please ensure that you have entered the correct document details and try again. If the error continues, please contact our global call center for further assistance or proceed immediately to the airport to complete the check-in formalities and receive your boarding pass(es)
8. Error: Online Check-in not allowedSolution: Please contact our call center to complete the payment and check in to receive your boarding pass(es)
9. Error: Inhibited StationSolution: Please contact our call center or complete your check-in at the airport.
10. Error: Online Check-in is not allowed APP ErrorSolution: Please retry after some time. If the error continues, please contact our global call center for further assistance or proceed to the airport to complete the check-in formalities and receive your boarding pass(es).
Online check-in is unavailable for specific passenger categories who are required to proceed to the airport for check-in. This includes
passengers needing medical assistance,
those with tickets requiring additional payment,
individuals with travel documents needing further verification at the check-in counter,
and those requiring special assistance. For these passengers, check-in process at the airport is necessary.
You only need your Passport, the E-ticket number or Booking Reference to make use of our online check-in services. Visa and other travel documents may also be requested as per the ADC rule.
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