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Ethiopian Global Customer Interaction Center Survey

For any travel related requests you may have, kindly contact our global call center via phone or email and we will address you request accordingly. This form is intended solely for submitting feedback or complaints regarding past flights or services, specifically related to Global Customer Interaction Center. Our response times may take longer than usual, as we may need to review or further investigate your case. We appreciate your patience and we will provide you with a personalized reply as soon as possible. Thank you for your understanding.

Feedback Type: *
Customer Type:
Enter phone number including country phone code. E.g. +251 910 ...
2. How would you rate our service in general? *
1. Please tell us which area made you unsatisfied and needs improvement: *
2. Was the information provided accurate, reliable, and clear to understand? *
3. Was your issue resolved to your satisfaction level on time? *
4. How would you rate our service in general? *
Ethiopian Airlines A Star Alliance Member