How do we get refund for tickets paid in cash or at bank?

since all ticket offices are closed due to Covid -19, cash refund will be handled when ticket offices reopen.

Will all flights be available online to operate per schedule?

Unless there is any travel restriction imposed on your travel itinerary, Ethiopian will continue its operation and keep its passengers notified for any travel readjustments.

How do we rebook/refund tickets purchased for travel date after 30Jun20?

If air space opens for operation, rebook per passenger preference or Keep your ticket for travel until December 31,2021.

when will suspended flights resume?

since flight was banned due to Covid-19 transmission spread, Ethiopian will update flight reopening date of each country per respective country government release. You may follow up the update on https://www.ethiopianairlines.com/aa/travel-updates/covid-19

why PVG flight are canceled and we have to pay the difference in order to reschedule?

we are forcced to cancel our flights based on the chinese government restriction for a flight and considering the situation we exchnage passengers ticket by collecting only a price differnce based on the avaliable price on the new travel date and waived both date change fee and a no show fee .

I cant travel due to Covid-19, what do I do with my ticket, if I want to travel in near future?

you may check the bellow link to check the possible option provided, https://www.ethiopianairlines.com/aa/travel-updates/covid-19. And if you need any further assistance please call us or forward your request to Reservation@ethiopianairlines.com

flight resuming dates for suspended flight destinations and up to date information on canceled flights

since flight was banned due to Covid-19 transmission spread, Ethiopian will update flight reopening date of each country per respective country government release. You may follow up the update on https://www.ethiopianairlines.com/aa/travel-updates/covid-19

Why we are requested to pay higher fare difference to change ticket due to Covid-19 for already purchased ticket?

Because all lower price are sold out.

Why are non-operational flights still available on the website/Mob app?

Dear our valued customer , Please note that all flights to countries that have announced flight restrictions are not available on the website/Mob app unless the dates you chose to fly is not within the restriction period specified for each country.

How can I change my ticket?

Dear Our Valued Customer , Please note that all passengers that were not able to travel on their desired flight dates due to the COVID-19 outbreak are eligible to Keep their ticket for travel until December 31,2021 (there is no need to call or email us to change the ticket). We will keep the ticket as open status for travel until December 31,2021 so that you can rebook it whenever you decide to travel).

Book a Flight | Ethiopian Airlines

Updates on COVID-19 (Corona Virus)

Departure date // Return date //

Please choose your flight date correctly.

Before booking a flight, check the COVID-19 related entry restrictions to your destination.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

Those transiting/transferring through Singapore without seeking immigration clearance
Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Special Discounted Fare is Available if:

You are Ethiopian national, or you have a proof of residence in Ethiopia You have an international flight/ticket by Ethiopian Airlines.

Note : It is mandatory to present the document upon ticketing (if payment is made at city/airport ticket offices) and, at time of check-in to the airline on demand. Failure to present the required documents may result in denial of passenger from the flight and refund of ticket after applicable penalty deductions.

No, I hold none of the documents

Remark : If you have an infant under the age of two, you will need to provide a birth certificate or any proof of evidence at the airport.

Flight 1

Departure date // Return * Date Departure date is required

Depart On

Flight 2

Departure date // Departure date is required

Add another flight (up to 6)

Before booking a flight, check the COVID-19 related entry restrictions to your destination.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

Those transiting/transferring through Singapore without seeking immigration clearance
Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

For the detail information, including the list of countries with risk of yellow fever, click here

Special Discounted Fare is Available if:

You are Ethiopian national, or you have a proof of residence in Ethiopia You have an international flight/ticket by Ethiopian Airlines.

No, I hold none of the documents

Remark : If you have an infant under the age of two, you will need to provide a birth certificate or any proof of evidence at the airport.

Departure date // Return * Date Departure date is required

Depart On

Add a stopover in Addis to your journey

Travel Class

Adult _{12+ Years}

1

Child _{2-11 Years}

0

Infant _{0-1 Years}

0

Book with miles

Book with package

Find our offers

Signup for our

Best Offers

Subscribe to our newsletter and you will never miss out our special offers

Find out about all the best flight and vacation package deals!

Excess Baggage

If you would like to take more baggage than the standard baggage allowance you can buy online at Ethiopian website or mobile app and you can minimise the check-in queue at airport.

Learn more

Bid to Upgrade

Upgrade yourself to Business Class from all ET international flights. Enjoy our business class lounge, our cabin crew hospitality & Relax in our state-of-the-art seat.

Learn more

Flight Pass

Enjoy customized Flight pass to best suit your travel needs. Book in advance to save up to 50% on flights with the option to lock in the lowest fare with flexible flight schedule.

Learn more

ET-Holidays

Ethiopian Holidays is the tour operator wing of Ethiopian Airlines, highlights and promotes the very best of Ethiopian Airline’s destinations around Ethiopia and across the globe

Learn more

Car Rental / Airport Transfer

Complete your travel plans by booking your Car Rental and Airport Transfer through our partner Car Trawler.

Learn more

Ethiopian Skylight Hotel

Get the best of Ethiopia's buzzing capital and the finest in hospitality at Ethiopian Skylight Hotel Addis Ababa.

Learn more

E-Visa

Get your visa and travel to Ethiopia, the land of your origins. You may also learn about Visa Programs and how to work as a foreign worker in Ethiopia.

Learn more

ShebaMiles

Join ShebaMiles for free and start enjoying the benefits while flying with Ethiopian Airlines and our partners. Join now to unlock exciting rewards and take your travel experience to the next level.

Learn more

Sheba Duty free

Ethiopian Sheba Duty-free offers you a unique and abundant collection of duty-free items. Preorder your item here.

Learn more

MySheba Neighbour-Free Seat

Purchase MySheba Neighbour-Free Seat on your trip and enjoy more personal space and extra comfort

Learn more

Ethiopian Partners

Ethiopian Airlines invites travel agents to be our representatives. The competitive fares will undoubtedly create huge demand from passengers seeking convenient and affordable flights.

Learn more

Preferred Seat

Do you want a specific seat on your flight? To choose the best seat, go to our website or mobile app and select Manage Booking then choose the seat that is right for you!

Learn more

On Board wi-fi

Enjoy onboard Wi-Fi to get in touch with your business, loved ones and access your favorite social media. Starting from $5 per hour to a full flight package of $25.

Learn more

Tours and Activities

Discover unforgettable travel experiences

Learn more

Notifications

Customs Declaration Notice

Search a country

Selected country

Malawi

Book a Trip

Flight Network

Special Deals

Modern Aircrafts

Top Flights

Destination Deals

ET Specials

Essential Information

Baggage Information

Special Needs

Check-in Information

Add-on Services

Services at the Airport

Help and Contact

On Board Services

Book a Trip

Flight Network

Special Deals

Modern Aircrafts

Top Flights

Destination Deals

ET Specials

Essential Information

Baggage Information

Special Needs

Check-in Information

Add-on Services

Services at the Airport

Help and Contact

On Board Services

Find the Best Fares

Discover the most affordable travel options

Select your origin

Where are you going?

Take the train to your plane

Special Discounted Fare is Available if:

Flight 1

Departure Airport or City

Arrival Airport or City

Flight 2

Departure Airport or City

Arrival Airport or City

Take the train to your plane

Special Discounted Fare is Available if:

Departure Airport or City

Arrival Airport or City

1 Passengers, |All

1

0

0

Find our offers

Johannesburg

Dar Es Salaam

London

Mumbai

Dubai

Nairobi

Signup for our

Best Offers

Excess Baggage

Bid to Upgrade

Flight Pass

ET-Holidays

Car Rental / Airport Transfer

Ethiopian Skylight Hotel

E-Visa

ShebaMiles

Sheba Duty free

MySheba Neighbour-Free Seat

Ethiopian Partners

Preferred Seat

On Board wi-fi

Tours and Activities

Notifications

Notifications

Customs Declaration Notice

Search a country

Subscribe

Ethiopian App

Social Media