City Office
City:	Luanda
Address:	Largo 4 De Fevereiro Hotel presedant Meridian
Mailing address:	Ethiopian Airlines P.O. Box 1044, Angola-Luanda
E-mail:	ladetcto@ethiopianairlines.com YinnesuF@ethiopianairlines.com ladadm@ethiopianairlines.com
Phone:	(244) 944790291
Fax:	Nil
Working hours:	Mon - Fri 08:00-16:00 (Working through lunch) Sat 08-1200 & Sun Closed(Airport office open))

Airport Office
Airport:	Airporto 4 de Fevereiro
E-mail:	AntonioD@ethiopianairlines.com WubnehM@ethiopianairlines.com
Phone:	(244) 914526675

City Ticket office
City:	Luanda

Address:Largo 4 De Fevereiro Hotel president	Angola
Tel:	244944790293
Fax:	Nil
E-mail: l	adetcto@ethiopianairlines.com Melatas@ethiopianairlies.com LADSales1@ethiopianairlines.com

Contact for Argentina

RESERVATIONS & TICKETING OFFICE
Country:	ARGENTINA
Name of Aviareps Office:	AVIAREPS ARGENTINA
Country Manager:	Micaela Poole
Sales Manager:	Alfredo Martinez
Reservations & Ticketing:	Vanesa Solis
Operating Hours:	9AM - 6PM
Address:	Carlos Pellegrini 1135, Piso 10
Telefax:	54 11 4326-0362 / 0364
Emails:	Ethiopian.Argentina@aviareps.com
AIRPORT OFFICE (Airport Operational issues only)
Address:	Ezeiza International Airport, Corporate Building AA2000, SUITE 103, CP B1802EZE, Buenos Aires, Argentina (Temporary)
Airport Manager:	Gustavo Armentano
Phone:	N/A
Fax:	N/A
Email:	EZEAPT@ethiopianairlines.com EZEATO@ethiopianairlines.com
Working Hours:	Monday to Sunday from 17:30hs to 22:30hs.
Baggage Service Email:	EZELL@ethiopianairlines.com
Baggage Service Phone:	+549 11 5426 7777
Baggage Service Working Hours:	Monday to Friday from 16:00hs to 21:00hs
Check In Counters:	Located at Terminal “C” from 201 to 206, Ezeiza International Airport open from 18:00hs to 20:30hs.

CARGO OFFICE (Cargo operations only)
Address:	Ezeiza International Airport, Corporate Building AA2000, SUITE 108, CP B1802EZE, Buenos Aires, Argentina
Phone:	+54 11 5480-0157
Fax:	+54 11 4897 4042
Email:	Romina Alanis romina.alanis@crossracer.aero EZECARGO@ETHIOPIANAIRLINES.COM
Working Hours:	Monday To Friday From 09:30hs To 16:30hs (Except National Holidays)

Contact for Australia

World Aviation Systems (AU)
Address:	World Aviation Systems Suite 2805 Level 28, Australia Square 264, George Street Sydney, NSW 2000 Australia
Phone:	1300 600 001
E-mail:	ethiopian.sydney@worldaviation.com.au

Contact for Austria

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
24 hours all year round

General Sales Agent
Company:	Aviareps Airline Management Service Ges.m.b.H.
Mailing Address:	1020 Vienna, Untere Donaustrasse 11/3 OG Vienna, Austria
Phone:	+43 (01) 585 36 30 30 +43 6642188728 (mobile) +43-1-253022575
Fax:	+43 (01) 585 36 30-88
Email:	reservationsET.austria@aviareps.com
Working hours:	Mon - Fri, 09:00 - 17:00 hrs (no lunch break) Closed on Sat and Sun

Contact for Bahrain

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free: 97316199205
24 hours all year round

City Office
City:	Manama
Address:	Zamil Tower 2, Ground floor, Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain.
Mailing address:	Ethiopian Airlines P.O. Box 1044, Kingdom of Bahrain
E-mail:	Bahgsa2@ethiopianairlines.com
Phone:	(973) 17208504
Fax:	(973) 17210175
Working hours:	Sun - Thu 08:00 - 13:00 & 14.00 - 18:00 Sat – 08:00 – 14.00

GSA
Company:	Bahrain International Travel
City:	Bahrain
Address:	Zamil Tower 2, Ground floor,Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain
Mailing Address:	P.O. Box 1044
Phone:	(973) 17 223315
Fax:	(973) 17210175
E-mail:	leisure@Bahraintravel.com.bh

Contact for Bangladesh

General Sales Agent
Campany	RHYTHM TOURS & TRAVELS LTD
Address:	49,Motijheel C/A, Shapla Bhaban, 4th Floor,Dhaka-1000, Bangladesh
Phone:	+88 02 57160681, +88 02 57160682
Managing Director:	Shohag Hossain,Managing Director Mob:+8801746786356, Email:shohag@rhythmgroupbd.com, dhakagsa@ethiopianairlines.com Palash Saha, Mob: +8801714035422, Email: palash@rhythmgroupbd.com Nazmul Abdeen, Mob: +8801711144788, Email: nazmul@rhythmgroupbd.com
Website:	www.rhythmgroupbd.com

Contact for Belgium For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Toll-free: 078 25 92 42
24 hours all year round

City Ticket Office
City:	Brussels
Address:	J.E.Mommaertslaan 18B – 1831 Diegem
E-mail:	Et.be@kales.com Reservation: Et.be@kales.com; Group Department: etgroups@kales.com Sales: Ilse.dehandschutter@kales.com Area Manager: tayeke@ethiopianairlines.com
Phone:	+32(0)2/716 00 60 Reservation:+32(0)2/716 00 60 Sales:+32(0)2/716 00 73
Fax:
Working hours:	Mon-Fri 09.00-17.15 / for public 10.00-16.00

Airport Office

City:

Brussels

Address:

Brussels Airport, Leopoldlaan, 1930 Zaventem

E-mail:

bruapt@ethiopianairlines.com

Phone:

+32 476 93 02 74

Working hours:

Daily, as from 3 hours prior to departure time till scheduled departure time

Contact for Benin

City Office
City:	Cotonou
Address:	Patte d’Oie, Lot n°31, Rue 390 de la CNSS
Mailing Address:	Ethiopian Airlines, Cotonou Benin, P.O. Box 1051
E-mail:	Marthaal@ethiopianairlines.com cooapt@Ethiopianairlines.com
Phone:	+229 2131 0718 /+229 327 161 Cell: +229 6406 6606
Working hours	0800 - 1700

General Sales Agent

Company:	Afri Wings Express Voyages
City:	Cotonou
Address:	Lot 417, Face Cine le Benin, Carrefour Uniafrica, Cotonou, Benin.
Phone:	+22964 05 42 32 /+229 67022183
Fax:	+22921 31 05 70
Email:	COOCTO@ethiopianairlines.com. Samrawitg@ethiopianairlines.com jaiw@ethiopianairlines.com cooapt@ethiopianairlines.com
Working hours:	Morning: 08:30Am - 01: 00 Pm Evening: 03:30 Pm - 07:00 Pm Saturday: 09:00 Am - 12:00Am

Contact for Botswana

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:002698003002524
24 hours all year round

City Ticket Office
Ticket office address
City:	Gaborone
Adress:	Ethiopian Airline Gaborone Plot 54354 section 9, Unit 1 CBD Central square Telephone Number +2673111631 P.O. Box 60666, Gaborne, Botswana
Ticket Office GBE	GBECTO@ethiopianairlines.com
Sales Manager GBE	GBESM@ethiopianairlines.com
Area Manager	EliasKT@ethiopianairlines.com
Reservation Office GBE	GBERES@ethiopianairlines.com

contact for Brazil

City Office
Address:	Rua Rafael de Barros, 210 – 4º andar, Cj 41 Paraíso, São Paulo, SP CEP 04003-040 - Brazil
Phone:	Reservation & Ticketing Office/Refund related calls +55 11 4063 5199 City Admin Office: + 55 11 3411 1875 Area Manager: +55 11 99192 2337 Global Call Center Toll free No +55 113 181 3958
E-mail	Reservation & Ticketing Office: Vendas.Sao@Aviareps.Com City Admin Office: Saoet@Ethiopianairlines.Com
Working hours	09:00 – 18:00

Airport Office
City	Sao Paulo
Address	Guarulhos International Airport
Phone:	+55 11 2445 4157+ 55 11 7740 8156
E-Mail:	Grupaxservices@Ethiopianairlines.Com Alecior@Ethiopianairlines.Com

Cargo Office
Address	Hae – Heavyweight Av. Dr. Cardoso De Melo, 1460 Sl 63 6º Andar Vila Olímpia - São Paulo-Sp
Phone:	+55 (11) 3881 8735 +55 (11) 7777 6107
E-Mail:	Alyne.Fukuda@Haegroup.Com

General Sales Agent
Country	BRASIL
Name of Aviareps Office	AVIAREPS Assessoria em Turismo
Country Manager	MARCELO KAISER
Marketing and PR Coordinator	Ms Luise Sanches
Finance	Ezequiel Dos Santos
Reservations & Ticketing	Mr Dalton Costa
Operating Hours	09:00 - 18:00 (accessible to the public)
Address	Rua Dr. Rafael de Barros, 120. – 4th Floor PARAÍSO, São Paulo/SP CEP: 04003-041
Phone	55 11 4063 5199
Emails	Vendas.sao@aviareps.com Mkaiser@aviareps.com

Contact for Burkina Faso

City Office
City:	Ouagadougou
Address:	Av. Kwame N'krumah en face de l'Hôtel Palm Beach
Mailing address:	01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso
E-mail:	OuaApt@Ethiopianairlines.com
Phone:	0022625301024/25, 0022625310550
Fax:	0022625301886
Working hours:	Mon - Fri 08:00 -12:30 (Morning), 15:00 to 18:00 (Afternoon), Sat 08:00Am - 12:30Pm

GSA Office
City:	Ouagadougou
Company:	Euro World Sarl
Mailing address:	Euro World (Burkina Faso) 01 BP 4883 Ouagadougou Kwame N'nkrumah Ouagadougou-Burkina Faso
Phone:	226 5030 1652/1685
Fax:	226 5030 1886
E-mail:	OUARES@ethiopianairlines.com
Working hours:	Mon - Sat 08:00 -19:30 Sun 09:30 -13:30

Contact for Burundi

City Office
City:	Bujumbura
Address:	Avenue de la Victoire NBR 09, Bujumbura
Mailing address:	B.P. 573
E-mail:	bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com
Phone:	(257) 22226038, (257) 22226820
Working hours:	Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00

Airport Office
Airport:	Bujumbura
Address:	Bujumbura International Airport
Phone:	257-22229842
E-mail	allbjmetairportstaff@ethiopianairlines.com

City Office
City:	Bujumbura
Address:	Avenue de la Victoire NBR 09, Bujumbura
Mailing address:	B.P. 573
E-mail:	bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com
Phone:	(257) 22226038, (257) 22226820
Working hours:	Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00

Airport Office
Airport:	Bujumbura
Address:	Bujumbura International Airport
Phone:	257-22229842
E-mail	allbjmetairportstaff@ethiopianairlines.com

Contact for Cameroon

City Ticket Office
City:	Douala
Address:	30 Avenue De Gaulle, Bonanjo
Mailing Address	Ethiopian Airlines P.O. Box 1326, Douala
E-mail:	SelamF@ethiopianairlines.com BrutayitG@ethiopianairlines.com
Phone:	(237) 33 43 02 64 , +237677937929 & +237677117729
Fax:	(237) 33 43 01 67
Working hours	Mon - Fri 08:30 to 17:30 Sat 08:30-12:30 Pm

Airport Office
Airport:	Douala International Airport
Phone:	+237 33433730
E-mail	AllDLAETAirportStaff@ethiopianairlines.com

City Ticket Office
City:	Yaoundé
Address:	Y building RUE 1755 Nouvelle Route Bastos
Email:	BezawitMe@ethiopianairlines.com
Phone:	+237 222209268 or +237 222209304 Cell +237678780452
Working hours:	MON to FRI from 08:30 – 17:30 SAT 08:30-12:30
Airport office:	Yaoundé – Nsimalen International airport office
Ethiopian Airlines P.O BOX	3563 Yaoundé
Email:	ALLNSIETAirportStaff@ethiopianairlines.com

Contact for Canada

City office
Address:	Suite 1912 - 365 Bloor Street East, M4W 3L4, Toronto, Ontario, Canada
Phone:	Reservation Office: +1416 962 0005 EXT : 202/203 Toll free number: 1 800 445 2733
Fax:	+1 416 962 0095
Email:	yyzres@ethiopianairlines.com TingertA@ethiopianairlines.com
Facebook :	https://www.facebook.com/EthiopianAirlinesCanada/
Twitter :	https://twitter.com/FlyEthiopianCAN
Instagram :	https://www.instagram.com/ethiopianairlinescanada/
Working hours:	Mon - Fri: 09:00AM to 05:00PM

Airport office
Address:	T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport, Toronto, Canada
Phone:	+1 905 405 0040/+1 416-996-3384/+1 416-996-5780 Toll-free no: 1 800 445 2733
Fax:	+1 905 405 0005
Email:	yyzapt@ethiopianairlines.com
Working hours:	MON/WED...........09:00 A.M TO 05:00 P.M TUE/THU/FRI/SAT/SUN.....07:00 A.M. TO 3:00 P.M

General Sales Agent - for cargo related issues only
Company	Airline Services International Inc.
Address:	5160 Explorer Drive Unit #4 Mississauga ON L4W 4T7
Phone:	905.629.4522
Fax	905.629.4651
Email:	ops@airlineservices.com

Contact for Central African Republic


Company:	Blueberry Voyage
City:	Bangui
Mailing Address:	Avenue B.Boganda En face Restaurent 5 fourchettes A cote Ex sofia Credit, Bangui CAR.
Phone:	+236 75 41 42 04, +236 72 56 42 87, +236 72 20 30 30
E-mail:	mkumar@blueberry-travel.com, ksingh@blueberry-travel.com

Contact for Chad

city Office

City:	N' Djamena
Country:	Chad (Republic of)
Address:	Ethiopian Airlines, Chad, NDJ, Avenue Charles de Tchad Airlines Building, Ground Flour, adjacent to BCC Bank
E-mail:	Reservation: ndjres@ethiopianairlines.com Area Manager: Gizachewm@ethiopianairlines.com.
Phone:	Reservation: 23566254531 Mrs Felicitien Area Manage: 23566896226 Mr Gizachew Melese
Fax:	(251-011) 661 1474
Working hours:	Monday-Thursday 08 am - 03:30 pm,Friday - Saturday 08 am -12:30 pm

Airport Office


Airport:	Hassan Djamous International Airport,N'djamena.
Phone:	23566990303
Email:	Ahmat Mahamat Customer Service Agent Airport AhmatM@ethiopianairlines.com
Working hours:	Every day (08H00-16H00)

Contact for Chile

General Sales Agent
Country	CHILE
Name of Aviareps Office	AVIAREPS CHILE
Country Manager	Micaela Poole
Sales Executive	Maria Teresa Olavarrieta
Reservations & Ticketing	Vanesa Solis
Operating Hours	09:00 - 18:00 (accessible to the public) Mon - Fri..
Address	Bajadoz 45 Of 1701 B – 17th Floor, LAS CONDES SANTIAGO CHILE.
Phone/fax	+56 22 940 2359
Emails	Salesscl@aviareps.com

Contact for China

24-hour China Call Center

Tel: +86 4008 071 787 (Mandarin, Cantonese)

+86 4001 589 689 (English)

Email: Callcenter@ethiopianairlines.com.cn

WeChat: feimallchina

Beijing Office

Tel: +86 010-65050315

Email: etbjscto@ethiopianairlines.com.cn

Address: Room 704, SK Tower, A6 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China

Beijing Airport Office

Tel: +86 15011555744

Email: etbjsapt@ethiopianairlines.com.cn

Address: Room 12, 1st Floor, Hilton Hotel, Beijing Capital Airport, No.2 Sanjing Road, Shunyi District, Beijing 101312, China

Beijing Cargo Office

Tel: +86 010-53269318

Email: etpek@megacap.com.cn

Address: Room613,Plaza G, HangCheng Building, No.2, JinSui Road, ShunYi District, Beijing, China

Shanghai Office

Tel: +86 021-60509685

Email: etshacto@ethiopianairlines.com.cn

Address: Room 2110, 21 Floor, Xianlesi Plaza, 388 Nanjing West Road, Huangpu District, Shanghai 200003, China

Shanghai Airport Office

Tel: +86 021-68339885 / +86 18117315785

Email: etshaapt@ethiopianairlines.com.cn

Address: Room 2-B1-M10, Terminal2, Pudong Airport, Shanghai, China

Shanghai Cargo Office

Tel: +86 021- 68356536

Email: etpvg@megacap.com.cn

Address: Room 325A, No. 168 Suhang Road, Pudong International Airport, Shanghai, China

Guangzhou Office

Tel: +86 020-87621101

Email: etcancto@ethiopianairlines.com.cn

Address: Room 502, 5th Floor, Guangdong International Building Podium, Yuexiu District Central City Road 339, Guangzhou 510030, China

Guangzhou Airport Office

Tel: +86 020-3654 6729 / +86 152 1881 8729

Email: etcanapt@ethiopianairlines.com.cn

Address: Room W108, Pullman Hotel, Baiyun International Airport, Guangzhou

Guangzhou Cargo Office

Tel: +86 020-36066253 / +86 020-36069230
Email: etcan@sino-eth.com

Address: Shibao Office, 3rd Floor, No.38 Helong 8th Road, Taicheng Village, Renhe Town, Baiyun District, Guangzhou, China

Chengdu Office

Tel: +86 028-85505765

Email: etctucto@ethiopianairlines.com.cn

Address: Room 802, POLY CENTER North Tower, NO.7 Lingshiguan Road, Wuhou District, Chengdu 610000, China

Chengdu Airport Office

Tel: +86 028-85207375/6, +86 17760523379

Email: ctuapt@ethiopianairlines.com

Address: Room L350, 1st Floor, Terminal 1, Chengdu Shuangliu International Airport

Chengdu Cargo Office

Tel: +86 028- 64402498/+86 18688396786

Email: Kim.dai@megacap.com.cn

Address: Room # 1505, 15th Floor North Tower, Poly Center, No. 7 Lingshiguan Road, Chengdu, China

Contact for Colombia

General Sales Agent
Country	COLOMBIA
General Manager	Carlos Valbuena
Supervisor	Maria Cristina Ortiz
Sales Manager	Martha Muñoz
Reservations & Ticketing	Rocio Bacca
Operating Hours	Mon-Fri 08:00 -18:00
Address	26 Street # 59-51 Office 312 Tower 3 –Sarmiento Angulo Business Center - Bogota – Colombia
Phones	+57 1 7458882
Emails	RBacca@aviareps.com MOrtiz@aviareps.com

Contact for the Comoros

GSA
City Office
City:	Comoros
Company:.	Matembezi Travel & Tourism
Mailing Address:	Itsambouni Moroni
Phone:	00 269 773 04 22/33 04 00 00
Fax:	269 773 00 75
Email	agence.matembezi@comorostelecom.km

City:	Moroni
Country:	Comoros
Address:	MORONI ITSAMBOUNI
Mailing address:	Po box 514 MORONI ITSAMBOUNI
E-mail:	matembezi.agencytravel@yahoo.com
Phone:	+269 773 04 22 Mob: +269 333 04 00
Fax:	NA
Working hours:	08:00-3.30 Mon-Thursday, 08:00-12:00 Friday- Saturday, Sunday/public holidays closed

Airport Office
Airport:	Prince Said Ibrahim International Airport (HAH)
Address:	MORONI- HAHAYA
Phone:	Currently no office due no space available at HAH APT ;
E-mail	NA
Working hours:	H24

Contact for Cote D'Ivoire

City Office
City:	Abijan
Address:	Plateau : Avenue Chardy, Immeuble le Paris
Mailing address:	01 BP 5897 Abidjan 01
Phone:	Contact person: Tadele Barega (Mr.) Mob: (00225) 05061583 Land lines: (0025) 20219332 / 20215538 / 20219430
Fax:	(0025) 20219025
E-mail:	TadeleB@ethiopianairlines.com
Working hours:	Mon-Fri 08:00-16:00 Sat 09:00-12:00

Airport Office
Airport:	Port –Bouet Aeroport F.H.B.
Address:	01 BP 5897 Abidjan 01
Manager Airport Services – Abidjan:	Getu Chebud
Tel:	+22505063294
E-mail:	Getuc@ethiopianairlines.com
Working hours:	Monday ,Wednesday ,Friday ,Saturday & Sunday :08:00 - 16:00 Tuesday &Thursday : 09:00 - 15:00

Contact for Croatia

General Sales Agent - Passenger
GSA:	Pax
Name:	CAT AVIATION
Code:	ZAG
City:	ZAGREB
Country:	CROATIA
Position:	reservations
E-mail:	Zeljka.m@tal-aviation.com ethiopian@qat.co.rs
Telephone Number:	+385912999655 + 381112631327
Working Hours:	09:00-16:00

Contact for Cyprus

General Sales Agent
Company	Orthodoxou Aviation Ltd.
City:	Larmaca
Mailing Address	Orthodoxou Aviation Ltd, United Nations Street 44, 6042, Larmaca, Cyprus
Phone:	357 24 841 150
Fax:	357 24 841 005
E-mail:	aorthodoxou@orthodoxou.com.cy

Contact for Czech Republic

General Sales Agent
Company:	TAL Aviation CZ sro
City	Prague
Mailing Address:	TAL Aviation CZ sro. Spálená 51 (5p), Prague 1, 11000, CZECH REPUBLIC
Phone:	+420-224 815 374
Fax:	+420-224 815 379
Contact person:	Mrs Karla Svobodova, Sales Manager Czech Republic & Slovakia
Email:	Karla.S@tal-aviation.cz ethiopian@tal-aviation.cz
Working hours:	Mon - Fri: 09:00 - 17:30

Contact for Democratic Republic of the Congo

City Office
City:	Kinshasa
Address:	30 Juin Blvrd Aforia Immeble 1525,
Mailing address:	P.O.Box 7585, Kinshasha Gombe
E-mail:	fihres@ethiopianairlines.com fihcto@ethiopianairlines.com
Phone:	00243-0817006585 / 810884000 / 0817006588
Working hours:	Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30

Airport Office
City:	Kinshasai
Airport:	Ndjili International Airport
E-mail:	FIHAPT@ethiopianairlines.com FIHPAX@ethiopianairlines.com
Phone:	+243817006589
Working hours:	Mon-Sun 0830-1630

Airport Office
City:	Lubumbashi
Airport:	Luano International Airport
Address:	Cocoa House House Ground floor, Kwame Nkrumah Avenue
E-mail:	fbmapt@ethiopianairlines.com
Phone:	(243)812771780/ +243 818 780 779
Working hours:	Vary according to flight schedule

General Sales Agent (GSA)
Company:	Alamdar Tour and Travel
Address:	Lubumbashi D.R.Congo
Phone:	+243816546523 and +243817789225
E-mail:	lionelle@jefferytravels.com salman@jefferytravels.com
Working hours:	Mon – Fri 08:00 – 17:00, and Sat 0800-12:30

General Sales Agent (GSA)
Company:	Alamdar Tour and Travel
Address:	Kisangani D.R.Congo
Phone:	+243814547062
E-mail:	Sales-fki1@jefferytravels.com
Working hours:	Mon – Fri 08:00 – 17:00, and Sat 0800-12:30

CITY OFFICE

City:	Goma
Address:	18 Boulevard Kanyamuhanga, central ville-Goma
E-mail:	negusm@ethiopianairlines.com gomsm@ethiopianairlines.com
Phone:	+243 973 487 778 /+243 997 384 447 /+243 896 770 220
Working hours:	Mon-Sat 0830AM-0600PM

AIRPORT OFFICE

City:	Goma
Airport:		Goma International Airport
E-mail:		Negusm@ethiopianairlines.com gomsm@ethiopianairlines.com
Phone:		+243 973 487 778/+243 997 384 447/+243 896 770 220
Working hours:		As per flight schedule-Mon,Wed,Fri and Sat

Contact for Denmark

General Sales Agent - Passenger
City:	Copenhagen
Company:	Khyber International
Mailing Address:	Vester Farimagsagade 3, 1-Sal, 1606 KBH V, Denmark
Phone:	+45 33 93 44 55
Email:	sales@khyber.dk
Working hours:	Mon - Fri: 09:00-17:00

General Sales Agent - Cargo only
City:	Copenhagen
Company:	Kales Airline Services
Mailing Address:	Cargo Centervej 72, Billund, DK-7190
Phone:	+45 75354511
Fax:	+45 75354569
Email:	jacob.bo.jepsen@kales.com
Working hours:	Mon-Fri 09:00-17:00

Contact for Djibouti

Airport Office
City:	Djibouti
Country:	Republic of Djibouti
Address:	Djibouti International Airport, Ambouli Boulevard de Gaulle Street, Rue de ARTA
Mail address:	P.O.Box 90
Phone:	Mobile: 253 – 77804783 (Area Manager) 253- 77815479 (Air Port Manager)
E-mail:	solomonyb@ethiopianairlines.com

General Sales Agent
Company:	Globe Travel
City:	Djibouti
Mailing address:	Bld Administrateur Bernard Djibouti P.O. Box 1181
Phone:	0025321351007
Fax:	00253 21354888
Email:	globe_ethiopianair@intnet.dj

Contact for Egypt

City Office
City:	Cairo
Country:	Egypt (Arab Republic of)
Address:	Ethiopian Airlines, 69 Abdelhamid Badawi street , Concord el salaam Hotel
Phone:	(202) 2180 0935, 2180 0936, 2180 0937, 2180 0392 Call Center: Toll-Free: 080 0000 0411
Fax:	(00 2 02) 21800934
E-mail:	caires@ethiopianairlines.com
Working hours:	08:30-15:30 Saturday-Thursday

Airport Office
Airport:	Cairo International Airport
Address:	Cairo International Airport (Terminal 3)
Phone:	Passenger: (00 202)2265 4398 Cargo: (00 202) 22672910-24150959
Fax:	(00 202) 26214934
E-mail	CaiApt@ethiopianairlines.com

Contact for Equatorial Guinea

City Office
City:	Malabo
Address:	Independence Avenue. PDGE Building 2nd floor
Mailing address:	P.O.B 475 Malabo, Equatorial Guinea
E-mail:	SSGADMIN@ethiopianairlines.com SSGCTO@ethiopianairlines.com stephaniep@ethiopianairlines.com lenam@ethiopianairlines.com
Phone:	Office: +240-333-090588 +240-333-090593 Mobile: +240-222-671141
Working hours in LCL:	Mon – Fri 08:30 – 17:00

Airport Office
Airport:	Malabo International Airport
Address:	Malabo
Tel:	Office +240-333-094248 Mob +240-222-177327
E-mail:	SSGAPT@ethiopianairlines.com alfonsor@ethiopianairlines.com mariat@ethiopianairlines.com
Working hours:	Operational

Contact for Eritrea

City Office
City:	Asmara
Country:	Eritrea
Address:	Asmara City Ticket office 183 Warsay Street Ground Floor Asmara,Eritrea
E-mail:	Reservation: ASMCTO@ethiopianairlines.com Sales: BerhaneMe@ethiopianairlines.com Area Manager:ElizabethH@ethiopianairlines.com
Phone:	Reservation: +291 113991/92 Sales: +291 113991 Mr. Berhane Mehari Area Manager: +291 7 112237 Ms. Elizabeth Hailu
Fax:	Nil
Working hours:	Weekdays – 08:00 – 18:00, Weekends 08:00 – 11:00

Airport Office
Airport:	Asmara International Airport
E-mail:	ASMAPT@ethiopianairlines.com YohannesDm@ethiopianairlines.com
Phone:	Mr. Yohannes Demissie + 291 7 112289 / + 291 153949
Working hours:	07:00 – 12:00 ; 14:00 – 19:00

Contact for Estonia

General Sales Agent - Passenger only
City:	Riga
Company:.	Baltic GSA, SIA
Mailing Address:	Skolas iela 21-203a, LV-1010, Riga, Latvia
Phone:	+372 622 5980
Fax:	+372 616 0864
Email	ethiopian.airlines@balticgsa.com
Working hours:	Mon - Fri: 09:00 - 17:00

Contact for Ethiopia

Global Call Center
City:	Addis Ababa
Country:	Ethiopia
Address:	Ethiopian Airlines Head Office
Mailing address:	P.O. Box 1755, Addis Ababa
Phone:	+251 116 179 900 (6787 to be used within Ethiopia)
Working hours:	: 24/7 throughout the year

Main City Ticket office
City:	Addis Ababa
Country:	Ethiopia
Address:	Churchill Road
Mailing address:	P.O. Box 1755, Addis Ababa
Phone:	+251 115 154036
Working hours:	07:00 – 19:30 Monday to Sunday including Public Holidays

Hilton Ticket Office
City:	Addis Ababa
Country:	Ethiopia
Address:	Inside Hilton Hotel
Mailing address:	P.O. Box 1755, Addis Ababa
Phone:	+251 115 511540
Working hours:	07:00 – 21:00 – Monday to Saturday Sunday and Public Holidays 07:00 – 17:00

Bole Ticket Office
City:	Addis Ababa
Country:	Ethiopia
Address:	Adika Building, In front of Friendship Hotel
Mailing address:	P.O. Box 1755, Addis Ababa
Phone:	+251 11663 3162/63
Working hours:	07:00 – 19:00 – Monday to Saturday Sunday and Public Holidays 07:00 – 17:00

Addis Ababa Sales Office
City:	Addis Ababa
Country:	Ethiopia
Address:	Ethiopian Airport Enterprise Building, Ground Floor
Mailing address:	P.O. Box 1755, Addis Ababa
Phone:	+251 11 637030
Working hours:	Monday to Friday 07:00 -17:00

Airport Offices
Airport:	Bole International
City:	Addis Ababa
Country:	Ethiopia
Address:	Bole International Airport
Mailing address:	P.O. Box 1755, Addis Ababa
Phone:	+251115178320/455
Working hours:	24/7 throughout the year
Customer Relations	Please contact customer relation through:Support and Feedback
Baggage Service	+251 11 5178306/+251-11-6650304
Air port check in counter	251-11- 5178455/955

Contact for Finland

General Sales Agent - Passenger only
City	Helsinki (also covering Estonia)
Company:	Matkantekijät Oy - Tourplanners Ltd
Mailing Address:	Insinöörinkatu 7 B, 4th floor 00880 Helsinki, Finland
Phone:	+358 10 5746572
Fax:
Contact person:	Meri Mantysaari, Manager Email: myynti@matkantekijat.fi Website: www.matkantekijat.fi
Working hours:	Mon - Fri: 09:00 - 17:00 Closed on Sat and Sun

General Sales Agent - Cargo only
City	Helsinki
Company:	Kales Airline Services Oy
Mailing Address:	Perintötie 2 D, FI-01510 Vantaa, Finland
Phone:	+358 9 8700 350
Fax:	+358 9 8700 3515
Email:	kenneth.andersson@kales.com
Working hours:	Mon - Fri 09:00 - 17:00

Contact for France

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Phone:	082 582 6135 (24 hours all year round)
E-mail:	shebamiles@ethiopianairlines.com (ShebaMiles)
Customer Relations	ethiopian.customercare@apg-ga.com

For delayed luggage upon arrival at Paris
Phone:	+33 1 48 16 04 08 / 09 or +33 1 74 37 04 80
Web:	http://www.worldtracer.aero/filedsp/et.htm

Airport Office
Airport:	Roissy Charles de Gaulle (CDG) - Terminal 2A
Mailing Address:	CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France
E-mail:	parapt@ethiopianairlines.com

General Sales Agent (Passenger)
City:	Paris
Company:	Air Promotion Group (APG)
Mailing Address:	66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008 Paris (M° Franklin Roosevelt)
Phone:	0825 826 135
Fax:	+33 153 771305
E-mail:	resa.ethiopianairlines@apg-ga.com
Working hours:	Mon - Fri 09:00 - 17:30 (ticketing desk) Mon - Fri 09:00 - 18:00 (call center)

General Sales Agent (Cargo)
Company:	ATC AVIATION SA
Address:	ATC Aviation Services SA BP 13 526 3 Rue du cercle 95709 Roissy CDG Cedex / France
Phone:	+33 1 7003 8052 / 53 / 54
Fax:	+33 1 7003 8050
E-mail:	ethiopian.fr@atc-aviation.com

Airport:	Aéroport Marseille Provence
Mailing Address:	13700 Marignane Cedex, France
E-mail:	parapt@ethiopianairlines.com

General Sales Agent (Passenger)
City:	Marseille
Company:	Air Promotion Group (APG)
Mailing Address:	8 Boulevard de Dunkerque – 13002 Marseille
Phone:	0825 826 135
E-mail:	resa.ethiopianairlines@apg-ga.com
Working hours:	Mon - Fri 09:30 - 12:30 / 13:30 - 17:30

Contact for Gabon

City Office
City:	Libreville
Address:	Glass - London, parcelle no 176
Mailing address:	P.O. Box 12802 Libreville, Gabon
E-mail:	AmareB@ethiopianairlines.com
Phone:	City office: 00241 05931660, 0024101741315 Area Manager Cell: 00241 05322020
Working hours:	Mon - Fri 08:00-15:30, Sat 09:00 – 11:30

Airport Office
Airport:	Leon Mba International Airport
Address:	Terminal Building, 1/F
Mailing address:	P.O. Box 12802 Libreville, Gabon.; Office No. 144
Phone:	Airport Senior Agent:00241 05316666; Customer Service Officer
E-mail:	LBVAgent@ethiopianairlines.com; FikirteY@ethiopianailrines.com; JudeO@ethiopianairlines.com; and Amareb@ethiopianairlines.com
Working hours:	Mon - Fri 08:00-15:30, Sat 09:00 – 11:30

Contact for Germany

Global Call Centre	0800 0006062 24 hours all year round
City:	Frankfurt, Germany
City Ticket Office:	General Sales Agent (Aviareps AG)
Address:	Kaiserstrasse 77 60329 Frankfurt/Main Germany
Phone:
Reservation	+49 (0) 69-770 673 052
Sales	+49 (0) 69 770 673 053
Fax:	+49 (0) 69 770 673 028
Email
Reservation	ReservationsET.Germany@aviareps.com
Sales	salesET.Germany@aviareps.com
Google Map Location:-	https://goo.gl/maps/CXioWGGHSZ42
Working Hours	Mon-Fri 09:00AM – 06:00PM
Airport Office	Office at the Airport
Address:	Terminal 1, Hall B Counter 526 Frankfurt Airport Frankfurt Airport Terminal 1 Hall B Room number 201-2166 house 65 60549 Frankfurt Am Main
Phone:
Airport Manager	(+49 (0)6969769790)
Fax:	+49-(0)69691945
Email:	FRAAPT@ethiopianairlines.com
Working Hours	Daily 06:00PM to 09:00PM
Cargo:	General sales office for Cargo (ATC Aviation Services AG)
Address:	Cargo City Süd, Geb. 641; 60549 Frankfurt /Germany
Phone:	+49 69 69805347
Fax:	+49 69 698053 20
Email:	ethiopian.de@atc-aviation.com
Working Hours	Mon-Fri 09:00AM – 06:00PM
Head Office

Address: Bole Road, Ethiopian Airlines Head Office

Tel:	+251-116-656666
Mailing Address	P.O. Box 1755, Addis Ababa
Website:	www.ethiopianholidays.com
Working hours	24/7 throughout the year

For information and services regarding holiday packages, please contact Ethiopian Holidays

Address: Bole Road, Ethiopian Airport Enterprise building first floor

Addis Ababa, Ethiopia

Tel:	+251-116-656666 #3
Email:	Etholidays@ethiopianairlines.com
Website:	www.ethiopianholidays.com
Working hours	24/7 throughout the year

For information and services regarding medical packages, please contact ET Medical Travel

Address: Bole, Ethiopian Airlines Head Office

Addis Ababa, Ethiopia

Tel:	+251115178711/8871/4514
Email:	Medical Travel@ethiopianairlines.com
Working hours	Monday – Friday (08:00 – 17:00)

Contact for Ghana

City Office
City:	Accra
Address:	Cocoa House Ground floor, Kwame Nkrumah Avenue
Mailing address:	GP 3600 Accra Ghana
E-mail:	Area Manager’s : GenetWl@ethiopianairlines.com (Genet W/Michael) or acccto@ethiopianairlines.com
Phone:	+233 24 242 6303 (233-302)664856/7/8
Fax:	(233-302) 673968
Working hours:	Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 09:00 - 13:00

Airport Office
Airport:	Kotoka International
Address:	Kotoka International Airport
Phone:	+233 24 242 6303 (233 302) 775168/778993
E-mail	accapt@ethiopianairlines.com
Working hours:	Mon - Fri 08:00-12:00 [APT Office hours subject to the seasonal flight schedule]

Contact for Greece

General Sales Agent - Passenger
GSA:	Pax
Name:	Gold Star Aviation
Code:	ATH
City:	ATHENS
Country:	GREECE
Position:	res & tktg
E-mail:	ethiopian@goldstar.gr
Telephone Number:	+30 210 324 6706
Fax Number:	3246723
Working Hours:	9.00-17.00 Mon-Fri & 9.00-14.00 Sat

Contact for Guinea

General Sales Agent
City:	Conakry
Company:.	Guinée Voyage
Address:	Quartier Almamyah, C. de Kaloum, République de Guinée
Phone:	+224 631 27 00 10 +224 664 26 05 54 +224 622 25 50 30 +224 662 09 39 03
Fax:	(00224) 30 478063 (00224) 30012611
Email	bahibrahimahassane@yahoo.fr guineevoyages@yahoo.fr info@guinee-voyages.com
Working hours:	Mon - Fri 08:30 - 17:00 Sat 09:00 - 14:00

Contact for Hong Kong, China

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free HKG:	+852 3008 3642(24 hours all year round )

City Office
City:	Hong Kong
Country:	Hong Kong Special Administrative Region , HK-SAR (PRC)
Address:	Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong.
Mailing address:	Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong.
Phone:	+852 2117 0233/3968 9035
Fax:	+852 2117 1811
E-mail:	hkgres@ethiopianairlines.com hkgcto@ethiopianairlines.com
Working hours:	Mon - Fri 09:00 - 12:45 / 14:00-17:45
Facebook:	https://www.Facebook.com/EthiopianAirlinesHK/

Airport Office
Airport:	Hong Kong
Mailing address:	Unit 5, S019 Level 5 , Passenger Terminal Building 1 Cheong Hong Road , Chek Lap Kok , Lantau , Hong Kong
Phone:	+852 3150 8122 +852 3150 8123
Fax:	+852 3150 8125
E-mail:	hkgapt@ethiopianairlines.com

Contact for Hungary

General Sales Agent
Company:	AVIAREPS Magyarorszag Kft.
City:	Budapest
Mailing Address:	Erkel utca, 1092 Budapest, Hungary
Phone:	+36 1 210 0067
Email:	reservationsBUD@aviareps.com
Working hours:	Mon - Fri: 09:00 - 17:00

Contact for India

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free	0008000401687 (24/7 available) Mumbai Ticket Office:91 22 28395247 (09:00 to 17:00 hours MON to FRI)

Ethiopian Airlines (14000011) Ticket Office
Address:	104 Windfall, Sahar Plaza Complex, Andheri Kurla Road Chakala Andheri East, Mumbai 400 059
E-mail:	bomres@ethiopianairlines.com
Tel:	28395247
Reservations:	Res: Toll Free 0008000401687 Accounts: 28395026 Sales: 28395468 Admin: 28395245

Mumbai Airport Office Ethiopian Airlines (14000125)
City:	Mumbai
Address:	E8 – 3060 Level 3 Chhatrapati Shivaji International Airport New Terminal 2B, Sahar Road, Andheri East Mumbai 400 099
Phone:	66859410 / 66859411/ 28366700 Ext 3514
Fax:	66859412
E-mail:	narendrak@ethiopianairlines.com

Mumbai Cargo Office Ethiopian Airlines
City:	Mumbai
Address:	New Heavy Import Warehouse, 2nd Floor Sahar Cargo Complex Sahar, Andheri East Mumbai 400 099
Phone:	26828415 / 26828416 Fax:26828417
E-mail:	bomcgo@ethiopianairlines.com

Delhi Airport Office Ethiopian Airlines
City:	Delhi
Address:	Room no -7,Ground level-IV,Terminal III,IGI Airport New Delhi 110 037
E-mail:	Delapt@ethiopianairlines.com
Phone:	49638656 /657 /658 Fax: 49638656 Duty Manager -9811412414
Cargo:	Tel :25653739/40 E-mai:Delcgo@ethiopianairlines.com

Website: www.ethiopianairlines.com

General Sales Agents(GSA) in India
Company	BENZY HOLIDAYS PVT LTD (OVQ 14389141)
City:	Ahmedabad
Address:	101 Crystal Arcade, C. G. Road, Navrangpura Ahmedabad 380 006
Phone:	(079) 26403525, 30013430/32 26404557
E-mail:	reservations@benzyethiopian.com & accounts.amd@benzyethiopian.com
Sales Executive	Kaushik Mehta 07820003525 sales@benzyethiopian.com
Admin Incharge	Shoba Kokate 09920213661 shobha@akbartravels.in
Executive Director	Iqbal Mody 09923798441 iqbalmody@benzyholidays.co.in
Company	EXPLORE HIMALAYA TRAVEL INC.
City:	Nepal
Address:	Amrit Marg, Bhagawan Bahal, Thamel, Kathmandu, Nepal GPO Box: 4902
Phone:	00977 1 4423370, 4418400 Fax: 00977 1 4412888
President:	Mr. Suman Pandey, Mobile: 00977 9851020294 Email: suman@explorehimalaya.com
Sales Manager:	Mr. Rajesh Gurung , Mobile: 00977 9841163470 Email:et@explorehimalaya.com OR etktm@explorehimalaya.com
Ticketing Desk:	Ms Pampha Budhathoki, Mobile: +977 98681431
Company	LEONARD TRAVELS PVT LTD (WJX 14383423)
Address:	Tej House 1st floor, 5 Mahatma Gandhi Road Pune 411 001
Phone:	(020) 41227999/ 26056451/ 26131647 Accounts: 41210069
Fax:	(020) 26130782
Manager:	Kajal Bhojwani Mobile: 9325066588/ 7620099991 Karan: 9860401352
E-mail:	kajal@leonardtravels.com; Karan Bhojwani <karan.l.bhojwani@gmail.com>
Campany	RHYTHM TOURS & TRAVELS LTD
Address:	49,Motijheel C/A, Shapla Bhaban, 4th Floor,Dhaka-1000, Bangladesh
Phone:	+88 02 59160681, +88 02 59160682
Managing Director:	Shohag Hossain,Managing Director Mob:+8801746786356, Email:shohag@rhythmgroupbd.com, dhakagsa@ethiopianairlines.com Palash Saha, Mob: +8801714035422, Email: palash@rhythmgroupbd.com Nazmul Abdeen, Mob: +8801711144788, Email: nazmul@rhythmgroupbd.com
Website:	www.rhythmgroupbd.com
Company	VMS AVIATION AIR SERVICES (PVT) LTD (UBN 07300171)
Address:	MEEWELLA BUILDING 1ST FLOOR (COLOMBO WING), NO.329, GALLE ROAD COLOMBO - 04 SRI LANKA 00400
Phone:	0094 11 4366990
Fax:	0094 11 2580737
E-mail:	vikky@vmstravels.net 0094777752328 ethiopiancmb@vmstravels.net thilanka@vmstravels.net 0094712780802
Company	SHARAF CARGO PVT LTD (Cargo)
Address:	Unit-B,2nd Floor, Air Cargo Complex,Old Airport, Ahmedabad 380 004, Gujarat, India
Sales Manager:	Name:Mr. Dharmesh Panchal Tel: +91 79 65244080(D) Fax : +91 79 26554296 Cell:+91 9898060627 Email:panchal@in.sharafcargo.com
Senior Executive:	Mr. Deepak Bhatia Tel :+91 79 6524 4081(D) Fax:+91 79 2655 4296 Cell:+91 96625 39187 E-mail: bhatia@in.sharafcargo.com
Sales Executive:	Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com
Assistant General Manager :	Mr Samir Mahajan Cell: +91 9819371704 Email: Mahajan@in.sharafcargo.com

STIC TRAVEL GROUP
Company	STIC TRAVELS PVT. LTD Ethiopian Airlines (Dedicated office)
Address:	Ethiopian Airlines Unit NO.101, Consulate-1,No. 1, Richmond Road Bangalore -560025
contact:	Mr. Paul Chandy- Manager Sales - Mobile- 9880011622; E-mailpaul.chandy@sticgroup.com Ms Sajitha Purushothama Menon - Mobile-9986019105; E-mail- sajitha.menon@sticgroup.com Mr. Sharath Kumar, Executive Sales - Mobile-9972396356; E-mail- etsales.blr@sticgroup.com
Phone:	(080) 43587900/ 22202408/22256194/22269182/41235446
Fax:	(080) 22202409
E-mail:	etreservation.blr@sticgroup.com
Company	STIC TRAVELS PVT. LTD (RZQ 14381496)
Address:	Alps Building, 1st floor 56 Janpath, New Delhi – 110001
Phone:	(011) 23312304 / 23320845
Fax:	(011) 23329235
Contact :	Ms Mahlet Kebede: Mob: 09811139111 Email: MahletK@ethiopianairlines.com Mr Sandeep Kumar Meena :Mob 9910061099 ,etsales.del@sticgroup.com Ms Kalpana Ganju : etreservation.del@sticgroup.com Mr Anil Sethi : Mob 09811051980 anil.sethi@sticgroup.com
Company	STIC TRAVELS PVT. LTD (WKG 14000114)
Address:	No 3-5-874/A, Ground floor, Vipanchi Estate, Hyderguda, Hyderabad – 500029, Andhra Pradesh
Manager Sales:	Mr. Khaja Hasanuddin, Mobile:9866353039 Email: hasan.k@sticgroup.com
Phone:	(040) 66618755 / 23231451 / 23210131
Fax:	(040) 66612966
E-mail:	hyderabad@sticgroup.com
Company	STIC TRAVELS PVT. LTD (WIG 14000243)
Address:	Unit No. 9/2, Queens Road,Bangalore - 560001
Mgr. Sales :	Ms. Sharmila Bijoy, Mobile: 7760069327 Email:sharmila.bijoy@sticgroup.com
Phone:	(080) 43587900/ 22202408/22256194/22269182/41235446
Fax:	(080) 22202409
E-mail:	bangalore@sticgroup.com
Company	STIC TRAVELS PVT. LTD (WHQ 14000151)
Address:	The Legacy, 25A, Shakespeare Sarani, Kolkata - 700017 (West Bengal)
Phone:	+91-33-22890440, 22890441, 22890442
E-mail:	kolkata@sticgroup.com
Mgr. Sales :	Mr. Ananda Binayak, Mobile: 9830068073; Email: ananda.binayak@sticgroup.com
Company	STIC TRAVELS PVT. LTD (WER 14000136)
Address:	Temple Tower, 672, Anna Salai Nandanam, Mount Road, Chennai – 600035
Executive Sales :	Mr. Shri Kumar, Mobile:9446759386 Email: etsales.maa@sticgroup.com
Phone:	(044) 24330211/24351829 24330659/24330098
E-mail:	chennai@sticgroup.com
Company	STIC TRAVELS PVT. LTD
Address:	2nd floor, 301 Alfa Estate Building – 39,G.T. Road, Jallandhar – 144001, Punjab
contact:	Mr. Amit Sharma-Mobile 9815024589; amit.sharma@sticgroup.com
Phone:	(0181) 2232056/58
Fax:	(0181) 2230961
E-mail:	jallandhar@sticgroup.com
Cochin, Trivandrum & Coimbatore has travelling Salesman Contact: Mr. K. Sankar, Manager Sales: 9986893392 Email: k.sankar@sticgroup.com
Company	STIC TRAVELS PVT LTD
Address:	Corporate Office Only STIC Travel Group2nd Floor, Tower C, Cyber Greens DLF Phase III Gurgaon , Haryana 122 002
Phone:	0124 4595300
Fax:	0124 4114196
E-mail:	info@sticgroup.com
Contact:	Chairman of STIC TRAVEL GROUP Mr. Subhash Goyal Mobile: 9810016061 Email: sg@sticgroup.comMr. Anil Sethi- VP- Airline Sales Mobile: 9811051980 Email: anil.sethi@sticgroup.comMs. Anju Wariah- for Southern India Mobile – 9886428326 E-mail : anju.wariah@sticgroup.comMs. Gunjan Desai - Sr. Manager-HR Mobile: 9819301520 E-mail: gunjan.desai@sticgroup.comAdministration:-Ms. Sobha.PH Mobile – 9811820350 Email – sobha@sticgroup.comDGCA - Mahesh Yadav Mobile : 9811475055 Email: admin.control@sticgroup.comMr. Sandeep Gupta (Finance) STIC Mobile: 9560037474 Email: sandeep.gupta@sticgroup.com

Mr. Yogiraj Barot
Landline number :+91 88660 44090/88660 24408/88660 44081
Fax:+91 79 2655 4296
Cell:+91 8347471502
E-mail: Yogiraj.barot@in.sharafcargo.com

Contact for Indonesia

General Sales Agent ( GSA )
Company	PT Aviaventura Aero Agensy
City:	Jakarta
Address:	4th Floor, Suite B , Mega Plaza Jln. HR. Rasuna Said kav 1 Jakarta – Selatan 12980 Indonesia
E-mail:	info@ethiopianairlines.id
Phone:	+(62-21) 5212152
Fax:	+(62-21) 5212148
Working hours:	Mon - Fri: 08:30 – 17:00

Contact for Ireland

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Call Centre:	+353 768888303 (24 Hours)

City:	Dublin
City Ticket Office
Address:	Ethiopian Airlines, Mezzanine Floor, Level 3 Terminal 1 Dublin Airport, Ireland
Phone:
Reservation	01 8125916
Sales	01 8125918
Area Manager	01 8125919
Fax:
Working Hours	09:00AM – 05:30PM Monday to Friday
Email
Reservation	DUBSALES@ethiopianairlines.com
Sales	DUBSALES@ethiopianairlines.com
Office Manager	DUBADMIN@ethiopianairlines.com
Area Manager	MeseretTk@ethiopianairlines.com

Airport Office
Phone:
Airport Office	087 1473267
Station Manager	087 1473267
Working Hours	Morning Flight 05:00AM – 10:30AM and Evening Flight 03:00PM – 07:00PM
Email
Airport:	DUBAPT@ethiopianairlines.com (Group Email Addresses) DUBAirport@ethiopianairlines.com DUBBAG@ethiopianairlines.com (Baggage Issues)

Contact for Israel

City:	Tel Aviv
City Ticket Office
Address:	Ben Yehuda 1 , Tel Aviv
Phone:
Reservation	+972 3 797 1405
Sales	Office +972 3 795 2170 ; Cell +972-52-544 4397
Claim & Compliant	+972 3 795 2162
Area Manager	+972 3 795 2175
Fax:
Working Hours	08:00- 11:00-Sunday -Thursday
Email
Reservation	Ettlv@ethiopianairlines.co.il
Sales Manager	Mazal.g@ethiopianairlines.co.il
Office Supervisor	Rozi.b@ethiopianairlines.co.il
Area Manager	Bilena@ethiopianairlines.com
Claim & Compliant	customers@ethiopianairlines.co.il.
Airport
Phone:
Airport Contact	+972 3 975 4096
Baggage Claim	+972 3 975 4008
Working Hours	06AM- 02:00 PM ; 10:00pm – 05:00 AM – Sunday -Thursday
Email	alltlvetaptairportstaff@ethiopianairlines.com
Airport:
Google Map Directions(Location)	Ben Groin Airport

Contact for Italy

PASSENGERS

Global Call Center 800 146 984 (Toll Free)
24 hours all year round

City: Rome, Italy

City Ticket Office: General Sales Agent for Passengers (Distal and ITR handling)

Address: Via Leonida Bissolati 54, 00187 Rome

Phone: + 39 0648771370 for Sales and Reservations

Sales and Reservations: ethiopianrom@distal.it

ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations: ethiopiancustomercare@distal.it

Working Hours Mon – Fri 09.00AM to 05.00PM

City: Milan, Italy

City Ticket Office: General Sales Agent for Passengers (Distal and ITR handling)

Address: Via Paolo da Cannobio 2, 20122 Milan

Phone: + 39 0648771370 for Sales and Reservations
Sales and Reservations: ethiopianmil@distal.it

ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations: ethiopiancustomercare@distal.it

Working Hours Mon – Fri 09.00AM to 05.00PM

For delayed luggage upon arrival

Web: http://www.worldtracer.aero/filedsp/et.htm

Airport Office
City:	Rome
Address	Aeroporto L.da Vinci-Palazzina EPUA Stanza 516- 00050 Fiumicino (RM)
E-mail:	romapt@ethiopianairlines.com
Phone:	+39 6 65954123
Check in Terminal:	Departure Hall Terminal 3
Arrival:	Arrival Hall Terminal 3
Baggage Service:	Alitalia-Lost and Found Baggage Service@ Arrival Hall Terminal 3. Working hours:09:00a.m-10:00p.m Telephone#:0665634956
Ticket Desk Counter:	Ethiopian Airlines Ticket Desk Counter Terminal 3, Departure Hall Ph: +39 06 6595 46441 Ph/Whatsapp: +39 366 9262760 Email: fco@edograf.com

Airport Office
City:	Milan
Address	Malpensa Airport
E-mail:	mxpapt@ethiopianairlines.com
Phone:	+39 274866661
For delayed luggage tracing (up to first 4 days)
Phone:	+39 02 58581285
Working hours:	24 hours all year round
Online baggage tracing:	http://www.worldtracer.aero/filedsp/et.htm
Working hours:	Mon-Fri: Morning: 09.00-13.00 Afternoon: 13.30 - 17.00

For information and services regarding holiday packages, please contact Ethiopian Holidays

Address: Bole Road, Ethiopian Airport Enterprise Building 1st floor

Addis Ababa, Ethiopia

Phone: +251 116 656666 option 3

Email: etholidays@ethiopianairlines.com

Website: www.ethiopianholidays.com

Working Hours: 24/7 throughout the year

CARGO

General Sales Agent - Cargo
GSA:	Cargo
Name:	Airconsult
Code:	MIL
City:	MILAN
Country:	ITALY
Position:	Sales and Reservation
E-mail:	et.cargo@airconsult.it Airportn Office: mxp.cgo@airconsult.it
Telephone NO:	Country Code: +39 City Code:02 Telephone NO:58581212 Toll Free: (+39)800194986
Fax Number:	58581187
Working Hours:	9:00-13:00 13:00-17:00

General Sales Agent - Cargo
GSA:	Cargo
Name:	Air consult
Code:	ROM
City:	ROME
Country:	ITALY
Position:	Sales and Reservation
E-mail:	Airport: et.cgo@airconsult.it
Telephone NO:	Country Code: +39 City Code:06 Airport Office: 54242538 Toll Free : (+39) 800194986
Fax Number:	54242534
Working Hours:	9.00-13.00 14,00-18.00

Contact for Japan

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:	+81 50 3204 1144 24 hours all year round

General Sales Agent
Company	Global Service Agency Co., Ltd.
Mailing address:	8F, SANKI Shiba-Kanasugibashi BLDG. Shiba 1-4-3, Minato-Ku, Tokyo 105-0014 Japan
Phone:	+81-3-6453-7577
Fax:	+81-3-6453-7575
E-mail:	tyoet@gsa.co.jp
Working hours:	Mon - Fri 09:30-17:30

Contact for Jordan

General Sales Agent
Company	Alpha International For Travel
Address:	Amman- Al Shmesani Abd AL Hamed Sharaf Street Bulding Nbr 61 P.O.BOX 922901 Amman 11192 Jordan
Phone:	+962-6-5667100- 5673100
Fax:	+962-6-5667102
E-mail:	Sales@alpha-intern.com
URL:	www.alpha-intern.com

Contact for Kenya

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:	+254203892349 24 hours all year round

City Office
City:	Nairobi
Address:	Bruce House Muindi Mbingu Street
Mailing address	P.O. BOX 42901 - 00100 Nairobi
E-mail:	nbores@ethiopianairlines.com nbocto@ethiopianairlines.com
Phone:	+ 254 202296000 +254723786649 / 734666066 / 733666061
Fax:	+254 02 2219007
Working hours:	Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00

Airport Office
City:	Nairobi
Airport:	Jomo Kenyatta International Airport Terminal 1C
Address:	Unit 2, Jomo Kenyatta International Airport, Nairobi
Phone:	0733666066 +254 722 518 532 Airport Manager Mobile
Fax:	(+254 20) 221 9007
E-mail:	nboapt@ethiopianairlines.com

General Sales Agent (Cargo)
City:	Nairobi
Company	Freight In Time
Mailing address	JKIA African Cargo Building 2nd floor Room S28 Block B P.O. BOX 2459-00100 Nairobi
Phone:	Landline: +254 20 827480 Cell: +254 732900760
Fax:	+254 20822709
E-mail:	Etoperations@ethiopiancargo-kenya.com

City Office
City:	Mombasa
Address:	TSS Tower, Nkrumah Road
Mailing address	P.O. BOX 94600-80115 Mombasa, Kenya
Phone:	Reservations: +254 41 2319977/79
E-mail:	mbare@ethiopianairlines.com mbacto@ethiopianairlines.com
Working hours:	Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00

Airport Office
City:	Mombasa
Airport:	Moi International Airport
Address:	Terminal 1
Phone:	Landline: +254 41 2011199
E-mail:	mbaapt@ethiopianairlines.com

Contact for Kuwait

City Ticket Office
City:	Kuwait
Address:	P.O.BOX 576, 13006 SAFAT - KUWAIT
Phone:	Reservation: 22270600 EXTENSION : 2304/05/06 Sales 22270600 EXTENSION : 2302 / M – 965-97196936 Area Manager 965-98855114
Fax:
E-mail:	Reservation: AllKWIETCTOStaff2@ethiopianairlines.com Sales : Xavier@ethiopianairlines.com Area Manager: MekdesD@ethiopianairlines.com
Website:	www.ethiopianairlines.com/KW/EN/
Working hours:	09:00AM – 6:00PM

Airport Office
Address:	Kuwait international Airport
Phone:	Airport Contact : +965 989 68 479 Airport Supervisor : Mr Sameer Paramb.
E-mail:	AllKWIETAirportStaff@ethiopianairlines.com
Working hours:	During the flight operations only
Google Map Directions(Location) :	Click here to check Map Directions(Location)

Contact for Lebanon

City Office
City:	Beirut
Country:	Lebanon
Address:	Ethiopian Airlines, Clemenceau st.Gefinor center Bloc-D, 2nd Ground Floor, Beirut
Mailing address	Beirut, Lebanon
E-mail:	Beyres@ethiopianairlines.com, AmanuelY@ethiopianairlines.com
Phone:	+961-1752846/7
Fax:	+961-1752845
Working hours:	Mon - Fri 08:00 – 16:00 Sat 0800 - 1300

Airport Office
Airport:	Rafic Hariri International
Address:	Airport Raod, 1st Floor room number 1114
E-mail:	EmebetD@ethiopianairlines.com
Phone:	+961 162 9814
Working hours:	2200 - 0600(Mon - Sun)

General Sales Agent
Company	Orthodoxou Aviation Group (Managing Director)
Country:	Cyprus city: Larnaca
Address:	Orthodoxou Tower, 44 United Nations Street
E-mail:	aorthodoxou@orthodoxou.com.cy, ecosta@orthodoxou.com.cy
Phone:	+357-24841150/22765990
Country:	Jordan city: Amman
Company	Alpha International
Phone:	+962-6-5667100/1/2
E-mail:	Ali@Alpha-Intern.com
Country:	Syria city: Damascus
Address:	Furdos Street
E-mail:	moutaz2728@yahoo.com
Phone:	+963-112216265/2211941

Contact for Liberia

Contact for Lithuania

General Sales Agent - Passenger only
City:	Riga
Company	Baltic GSA, SIA
Mailing address	Skolas iela 21-203a, LV-1010, Riga, Latvia
Phone:	+370 5205 4794
Fax:	+370 5205 1964
E-mail:	ethiopian.airlines@balticgsa.com
Working hours:	Mon - Fri: 09:00 - 17:00

Contact for Luxembourg

General Sales Agent
City:	Brussels
Company	Kales Airline Services
Address:	Kales Airline Services, Park Hill, J.E. Mommaertslaan 18A, 1831 Diegem
E-mail:	et.be@kales.com
Phone:	+32 2 716 0060
Fax:	+32 2 716 0086
Working hours:	Mon - Fri 09:00-16:30, Closed on Thursday 12:30-13:30

Contact for Madagascar

GSA
City1:	Antananarivo, Madagascar
City Office Company	Friends Travel & Aviation.
Address	Immeuble Ex-Sicam, enface Cosmos, Analakely, Antananarivo
Phone:	Reservations +261340763791 / +261340763167 Fix line: +261202230734
Skype:	ravi_manghnani
E-mail:	Reservation - tnrsales@ethiopianairlines.com; Supervisors – kamalk@ethiopianairlines.com / ravim@ethiopianairlines.com Area Manager – Michaelbk@ethiopianairlines.com
Working hours:	Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00

Airport Office
Company Address1:	Friends Travel & Aviation. Ethiopian Airlines, in front of announcement desk.
Address2:	Ethiopian Airlines, nearby arrival passenger exit area.
Phone:	Operations+261 34 07 637 98/92/06/ +261 22 459 61
E-mail:	TNRAPT@ethiopianairlines.com Supervisor: ravim@ethiopianairlines.com
	Area Manager – Michaelbk@ethiopianairlines.com

City Office
City2:	Nosy Be
Address:	Immeuble Assurance Aro, en face shampion, Hell Vill- Nosy be
Phone:	Reservations: +261 34 92 494 58/66
E-mail:	nossales@ethiopianairlines.com
Working hours:	Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00
Airport Office
City:	Nosy Be
Address:	Nosy Be International Airport
Phone:	Mobile +261 34 92 494 58/ +261 34 92 494 64
E-mail:	NosApt1@ethiopianairlines.com SALESTNR2@ethiopianairlines.com Tamratn@ethiopianairlines.com

Contact for Malawi

City Office
City:	Lilongwe
Address:	GOLDEN PEACOCK MALL, PRESIDENTIAL WAY, GROUND FLOOR ROOM B-04
	BOX 30427, CAPITAL CITY LILONGWE 3 MALAWI
E-mail:	LLWCTO@ETHIOPIAN AIRLINES.COM
Phone:	+265 1 772031/1771308/1771002/1776003 Mob: +265 999942734
Working hours:	Mon - Friday: 07:30 Am - 04:30 Pm Pm

Airport Office
Airport:	Kamusu International Airport
Address:	Kamuzu International Airport, 1st floor room M23
Phone:	+265 1 700782
E-mail:	llwapt@ethiopianairlines.com
Working hours:	Mon - Sun: 07:30Am - 04:30Pm.

Airport Office
City:	Blantyre
Airport:	Chileka airport
Address:	Chileka Airport
Phone:	+265 1 692011/+265 1 692022
E-mail:	blzapt@ethiopianairlines.com
Working hours:	Mon - Sun: 08:00 Am - 05:00 Pm.

Town office address
Working hours:
Location:	Chibisa House
Phone:	+265992692011 and 2012
E-mail:	BLZCTO@ethiopianairlines.com

Contact for Malaysia

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:	60392121819 24 hours all year round

General Sales Agent (GSA)
Company	Abadi Aviation Services Sdn. Bhd.
City:	Kuala Lumpur
Address:	Suite 1603, Level 16 Central Plaza, Box CP73, 34 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia.
E-mail:	etkul@abadi.com.my
Phone:	(+603) 2141 2190 / 2142 0581 / 0582 / 2142 2060
Fax:	(+603) 2141 0429
Working hours:	Mon – Fri : 09:00 - 18:00 Closed on Sat/Sun/Public Holiday

Contact for Mali

City Office
City:	Bamako
Address:	Mali, Bamako, Square Patrice Lumumba
Mailing address	P.O. Box 1841, Bamako, Mali
E-mail:	HenokGt@ethiopianairlines.com BKORES@ethiopianairlines.com
Phone:	+22320226036, (00223) 20 22 20 88 Free Cell: +22366765630

Working hours:	Monday to Thursday 8:00 to 4:30 p.m. Friday 08:00 to 12: 30 and 3:00 p.m. to 4:30 p.m. Saturday 9: 00 to 1:00 p.m.

Airport Office
Airport:	Keita International Airport
Address:	First floor
E-mail:	BKOAPT@ethiopianairlines.com
Working hours:	Mon - Thu: Morning: 08:00-12:30 Afternoon: 13:00-16:30 Fri Morning:08:00-12:30 Afternoon:15:00-16:30 Sat 09:00-13:00

Contact for Malta

General Sales Agent
GSA:	Pax
Name:	APG Malta
Code:	MLA
City:	Mosta
Country:	Malta
Position:	Res and Ticketing
E-mail:	Malta@apg-ga.com
Working hours:	09:00- 16:30 Mon - Friday

Contact for Mauritius

GSA
City:	Port Luis
	Rue Du Judiciaire , Ebene 72201&
Company Name	Travel Network Services
Phone:	+230 202 0058 / +230 5259 7791
E-mail:	alain@travelnetwork.services/sheena@travelnetwork.services
Fax	+230 464 6416

Contact for Mexico

General Sales Agent
Country	MEXICO
Name of Aviareps Office	AVIAREPS S. de RL de CV
Country Manager	Rafael Aponte
Sales Manager	Alejandro Lemus
Reservation and Ticketing Supervisor	Rosa Zepeda
Reservation Agent	Yessica Utrilla Alonso
Sales Executive	Karla Montoya
Sales Executive	Beatriz Quintero
Administration	Evelyn Vera / Eduardo Ramirez
Operating Hours	09:00 - 18:00 Mon - Fri. (accessible to the public).
Address (Mexico City)	Montes Urales 723 PH1A Col. Lomas de Chapultepec Miguel Hidalgo CP11000 Mexico D.F
Phones	55 - 5596-3550
Emails:	Rafael Aponte: RAponte@aviareps.com Alejandro Lemus: Alemus@aviareps.com Rosa Zepeda: RZepeda@aviareps.com Karla Montoya: Kmontoya@aviareps.com Reservations: MEXreservaciones@aviareps.com

Contact for Mozambique

Airport Office
City	Maputo
Address:	Maputo International Airport
>Phone:	+258 21467805/+258848672917
Email:	MpmApt@ethiopianairlines.com
Working hours:	08:00-17:00

General Sales Agent
Company:	Lusoglobo Tours, LDA
Mailing Address:	Av. Kenneth Kaunda, No. 1174, Bairro Sommerschield
Phone:	Cell: +258 823144211/845072366 Land line +258 21314421
Fax:	+258 21303596
Email:	lusoglobotours@tvcabo.co.mz
Working hours:	Mon - Fri 08:00-17:00 Satrday 09:00-12:00
Download Ethiopian APP:	@ https://www.ethiopianairlines.com/AA/EN/

Contact for Myanmar

GSA
Address:	AVIAREPS Myanmar Co.,Ltd. #01-06, 1st Floor,Yuzana Business Tower, No.25, Dhammazedi Road, Myaynigone, Sanchaung Township, Yangon, Myanmar.
Phone:	+95 1 539484 , +95 9 450050898 , +95 9 450050908
E-mail:	ETrgn@aviareps.com

Contact for Namibia

City:	Windhoek
Address:	Shop No. 7,Kock & Schmidt Building, Corner of Independence Ave. and Garten street +264 61256601 (OFFICE)
Phone:	+264818619838 ( Area Manager Afework Yibrah) +264818007818 ( Airport Manager Altaf Shaikh) +264812671553 (Sales Manager Jitendra Mandani)
Email:	Salesmanager@ethiopianairlines.com (Sales Manager) Wdhapt@ethiopianairlines.com (Airport Manager) Afeworky@ethiopianairlines.com (Area Manager)
Working Hours:	Mon to Fri (8AM to 17 PM) , Sat (9AM TO 13PM) 24*7 Helpdesk number +264812671553

Contact for Nepal

General Sales Agent
Company	EXPLORE HIMALAYA TRAVEL INC.
City:	Nepal
Address:	Amrit Marg, Bhagawan Bahal, Thamel, Kathmandu, Nepal GPO Box: 4902
Phone:	00977 1 4423370, 4418400 Fax: 00977 1 4412888
President:	Mr. Suman Pandey, Mobile: 00977 9851020294 Email: suman@explorehimalaya.com
Sales Manager:	Mr. Rajesh Gurung , Mobile: 00977 9841163470 Email:et@explorehimalaya.com OR etktm@explorehimalaya.com
Ticketing Desk:	Ms Pampha Budhathoki, Mobile: +977 98681431

Contact for the Netherlands

General Sales Agent - Passenger
Company:	Kales Airline Services BV
Address:	WTC Toren A7 – Shiphol Boulevard 145 Box – 145 1118 BG Schiphol, The Netherlands
Phone:	+ 31 20 406 81 44
Fax:	+31 20 405 46 49
E-mail:	airlines.nl@kales.com
Website:	www.kales.com

Contact for New Zealand

World Aviation Systems
Address:	World Aviation Systems Level 10 120 Albert Street Auckland 1141 New Zealand.
Phone:	09 9056709
E-mail:	ethiopianairlines@worldaviation.co.nz

Contact for Niger

City Office
City:	Niamey
Address:	1st Floor Euro World Chateau 1, BP: 11110, Niamey – Niger
Phone:	+227 20727272 / +227 20727373 Cel: +(227) 91856720
E-mail:	Aliom@ethiopianairlines.com, NIMAPT@ethiopianairlines.com, MaheshC@ethiopianairlines.com, NimCTO@ethiopianairlines.com, ssoni@satguruun.com (GSSA), Gezahegnb@ethiopianairlines.com

Contact for Nigeria

City Office

City:

Lagos

Address:

No. 3 Idowu Taylor St., Victoria Island, Lagos

E-mail:

Lossm@ethiopianairlines.com OR lossup@ethiopianairlines.com

Phone:

014611869/014611029/014610570

Fax:

(234-1) 4616297

Working hours:

Mon-Fri: 08:30-17:00 Sat/Public Holidays: 08:30-13:00

Bank Accounts

ZENITH BANK :	1011079519(NGN)
	5070015419(USD)
GT BANK:	0168564227 (NGN)
	0168851280 (USD)
CITY BANK :	0001773012(NGN)
	0001773029(USD)
FIRST BANK:	2000913858(NGN)
	2003452783(USD)
ACCESS BANK	0700240737(NGN)
	0700240744(USD)

Airport Office
Airport:	Murtala Mohammed Int'l Airport, Ikeja, Lagos
Address:	Murtala Mohammed Int'l Airport, Ikeja, Lagos
For baggage related issue :	+234 9097011917
Tel:	+234-1-7744710/7751921/3
Fax:	+234-1-4616297
E-mail	Losapt@ethiopianairlines.com
Working hours:	Mon - Sun: 08:30-17:00

City Office

City:

Abuja

Address:

Ethiopian Airlines Silverbird Entertainment Center,
Plot 1161, Memorial Drive, Central Business District. Abuja. Shop N0. 30

Mailing address

No. 1 Ladi Kwali Street, Maitema, Abuja-Nigeria

E-mail:

abvres@ethiopianairlines.com
abvcto@ethiopianairlines.com
Abvonlinedesk@Ethiopianairlines.com
Tilahuntd@ethiopianairlines.com

Phone:

Mobile: +234(0)8039759711,
Sales Team: +234(0) 814 199 2990

call center number: +2348070180001

Working hours

Mon-Fri 08:30Am 05:00Pm
Sat.09:00Am-14:00Pm

Bank Accounts

ZENITH BANK :	1011937617 (NGN)
	5070082125 (USD)
GT BANK:	0168564227 (NGN)
	0168851280 (USD)
ACCESS BANK	0700240737(NGN)
	0700240744(USD)

Airport Office
City:	Abuja
Address:	Nnamdi Azikiwe International Airport Ground floor
E-mail:	AbvApt@Ethiopianairlines.com Abvonlinedesk@Ethiopianairlines.com SebhatE@ethiopianairlines.com
Phone:	Office: +234 92902852 / 92902761 Mobile: +2348067551633
Working hours	Mon - Fri 08:30Am – 05:00Pm Sat - Sun .09:00Am-04:00Pm

City Office

City:

Enugu

Address:

Polopark Mall, Polo Ground, Abakaliki road, Enugu north, Enugu state, Nigeria

E-mail:

biniama@ethiopianairlines.com
Enuapt@ethiopianairlines.com

Phone:

Office: +234 7033745716
Cell: +234 8141543740

Bank Accounts

FIRST BANK :	2023565616 (NGN)
	2023577291 (USD)
GT BANK:	0168564227 (NGN)
	0168851280 (USD)
ACCESS BANK	0700240737(NGN)
	0700240744(USD)

City Office

City:

Kano

Address:

Ado Bayero (Shoprite) Mall Zoo Road

E-mail:

Kibretsiona@ethiopianairlines.com

Phone:

08144282983

Bank Accounts

CITY BANK :	0001773878 (NGN)
	0001773885 (USD)
GT BANK:	0168564227 (NGN)
	0168851280 (USD)
ACCESS BANK:	0700240737(NGN)
	0700240744(USD)

Airport Office
City:	Kano
Address:	International Departure Hall
E-mail:	Eliasts@ethiopianairlines.com
Phone:	08144212215

City:	Kaduna
Address:	International Departure Hall
E-mail:	KADAPT@ethiopianairlines.com AschalewE@ethiopianairlines.com

Office Address:
Address:	NNDC mall ,WAFF Road ,office number 15
Phone:	+234(0) 813 607 6603

Contact for Norway

Call Centre Toll Free Number:

800 73 634 (24 Hours)

GSA
Country:	Norway
Address:	Aviareps; Øvre Slottsgate 6, 0157 Oslo, Norway
E-mail:	etres.norway@aviareps.com
Phone:	+47 22 06 44 01
Facebook:	https://www.facebook.com/ethiopianairlines.no/?ref=aymt_homepage_panel
twitter :	http://www.twitter.com/flyethiopian
Working hours:	Mon-Fri; 09:00-16:00(during working days/hours and off hours including holidays (if office is served through GCC) )

Airport Office
Country:	Norway
Address:	SAS Ground handling, Lufthavnvegen, 2060 Gardermoen; 0800-2100; Basic ground handling.
E-mail:	PAX svc sgsosl@sas.no
Phone:
Airport Check in area :	Gardermoen Airport, Check in Area ,Check on the flight information Display, baggage drop off is available, contact the lead Agent at the counter
Check in hours :	3hr before departure
Lounge Name :	OSL lounge; SAS Gold Lounge
Working hours:	Airport Ticket Office service 16:30-20:00; Tanatour service

Baggage Service
Country:	Norway
E-mail:	bagservice.osl@sas.no; escalation: marianne.holst@sas.no

Working hours:	08:00-17:00

Lost & Found
Country:	Norway
E-mail:	hittegods@abss.no
Phone:	+4764813477
website:	https://avinor.no/en/airport/oslo-airport/plan-your-trip/lost-and-found/

Cargo
GSA:	Kales Airline Services AS; Kristian IVs gt 13 0164 Oslo, Norway; +4722012404; may.korsell@kales.com; 09:00-17:00 Cargo Handling :Spirit Cargo handling; Edvard Grieg's Road, 2060 Gardermoen; 24H
E-mail:	spirit.osl-document@sas.no; spirit.osl-planning@sas.no
Phone:	Import +4764818582; Export : +4795716400
website:	http://spiritaircargohandling.com/

General country Information
Airport website :	https://avinor.no/en/
customs country website :	www.toll.no
visa regulations country website :	https://www.udi.no/en/ https://www.schengenvisainfo.com/norway-visa/
Live Animal/Petc handling :	Any country specific information you need to be incorporated www.mattilsynet.no

Contact for Oman

General Sales Agent
Company	National Travel Tours
City:	Muscat
Mailing address:	National Travel Tourism, Postal Code P.O. Box 962, Muscat, Postal code 100, Sultanate of Oman
Phone:	00968-24819119/24817676
Fax:	00968-24815815
E-mail:	AkliluTs@ethiopianairlines.com

Contact for Pakistan

General Sales Agent
Company:	Maheen Travel
Address:	Lakson Square Building # 1 Sarwar Shaheed Road, Karachi, Pakistan
Phone:	+92-21 35223211 – 16
Fax:	+92-21 35223219
Website:	reservations.et@bukharigroup.com.pk

Contact for Peru

General Sales Agent
Country	PERU
Name of Aviareps Office	AVIAREPS PERU - ( legal name Network Leading Group)
Country Manager	Vilma Schenone
Reservation Supervisor	Barbara Oviedo
Finance Supervisor	Luis Casaretto
Marketing	Gabriela Bustamante
Operating Hours	09:00 - 18:00 Mon - Fri (accessible to the public)
Address	Av. Jose Pardo 601 of 1202 Miraflores
Phones	511 446 4419 or 511 2410098, 511 2418303
Email	Barbara Oviedo: counter@nlg.aero, barbaraoviedo@nlg.aero Vilma Schenone: vschenone@nlg.aero Gabriela Bustamante: gbustamante@nlg.aero Luis Casaretto: lcasaretto@nlg.aero

Contact for the Philippines

General Sales Agent
Company:	Ethiopian Airlines Philippines Branch
Address:	GSA: Pan Euro International 12/F Frabelle Business Center 111 Rada St. Lagaspi Village, Makati City 1229
Reservations:	+63 2 88480978-79
Airport:	+63 2 8879-5017 or +63 2 8879-5019
Fax:	+632 848 1859
Email	mnlsales@ethiopianairlines.com

Contact for Poland

GSA
Company:	TAL Aviation Poland Ltd
City	Warsaw
Mailing Address:	TAL Aviation Poland Ltd., Al. Ujazdowskie 20, 00-478 Warsaw, POLAND
Phone:	+ 48 22 627 2259, Sales + 48 22 625 0467
Fax:	+ 48 22 625 3146
Contact person:	Mr. Radoslaw Grabski, Sales Manager Poland Email: talsales@tal.pl, rgrabski@tal.pl
Working hours:	Mon - Fri: 09:00 - 17:00

Contact for Portugal

General Sales Agent - Passenger
Company:	Silon Aviacion, S.L.
City:	Lisbon
Address:	Av. 5 de Outubro, 115 – 1º E ,1050-052 Lisboa, Portugal
Phone:	+351 215 933 234
Commercial Department:	(+351) 215 933 234 - portugal@ethiopianairlines.pro
Reservations Department:	(+351) 215 933 681 - reservas@ethiopianairlines.pro
Mobile Phone:	+351 910 409 299
Email:	portugal@ethiopianairlines.pro
Working hours:	Morning: 09:30 - 13:00 Afternoon: 13:30 - 18:00

Contact for Qatar

City Office
Address:	Diamond Hotel Bldg Tariq bin Zayed Street, Old Al Ghanim 16 Doha, Ad Dawhah, Qatar
City:	Doha
Phone:	+974 44161010
Fax:	+974 44414928
E-mail:	DOHRES@ethiopianairlines.com, EthiopianAirlinesDoha@ethiopianairlines.com, AllDOHETAirportStaff@ethiopianairlines.com (Airport Office)
Po Box	7377
Working hours:	8:00am-12:00pm and 4:00pm - 8:00pm Saturday to Thursday
Ramadan Working Hours:	9:00am - 1:00pm and 8:00pm - 11:00pm Saturday to Thursday

Cargo Office
Address:	Fahd cargo Building No.78 C-Ring Road (Near VIP hotel) Umm Ghuwailina Doha, Qatar
Phone:	+974 44341010
E-mail:	fahdcargo@gmail.com
Working hours:	8:00am-12:00pm and 4:00pm - 8:00pm Saturday to Thursday
Ramadan Working Hours:	9:00am - 1:00pm and 8:00pm - 11:00pm Saturday to Thursday

Contact for Republic of the Congo

City Office
City:	Brazzaville
Address:	Avenue Foch face, ministere de l'economie, des finances Lignelet Suzane photo, Rez de chausse (ground floor)
Mailing address:	P.O Box 14125
E-mail:	bzvcto@ethiopianairlines.com, bzvsm@ethiopianairlines.com
Phone:	+242-066712020 /+242 05 331 2020/ 06 833 9333
Working hours:	Mon - Fri: 08:00 - 18:00 Saturdays: 08:00 - 14:30 Sundays : 10:00-14:00

Airport office
Airport :	Maya-Maya Airport
Email:	bzvapt@ethiopianairlines.com
Phone	00242 0650 80 491
Working hours :	Mon- Sun :8.00AM-6.00PM

City Office
City:	Ponte Noire
City OfficeAddress:	52,Avenue Charles De Gaulle Street, Immeube Lincoln Immoco. Ground Floor .
Email:	PNRCTO@ethiopianairlines.com
Phone:	06 9833563 / 06 670 0252 /065100663
Working hours:	Mon - Fri: 08:00 - 19:00 Saturdays: 08:00 - 18:00 Sundays : 10:00 - 14:00
Airport:	Ponte Noire
Email:	PNRAPT@ethiopianairlines.com
Phone:	242-069281057

General Sales Agent
Company:	Euro World Sarl
Address:	Euro World Sarl,Immeuble Arc-En face chambre de Commerce, 1st floor-Centre Ville,Brazzaville
Phone:	+242-06 833 9333 / 06 510 0663
Fax:	31 020 655 3686
E-mail:	rupesh.suchdevani@euro-world.in Tony.varghese@euro-world.in

Contact for Russia

GSA
Company:	Aviareps AG 14 Olimpiysky Prospekt, Moscow, Russia, 129090
City:	Moscow
Phone:	+7 (495) 937-59-45
Fax:	07 495 937 5951/812 740 3821
E-mail:	ethiopianairlines_ru@aviareps.com

Contact for Rwanda

City Office
City:	Kigali
Address:	UTC Building, office no.25
Mailing address:	P.O. Box 385, Kigali
E-mail:	kglsm@ethiopianairlines.com(Sales Manager) kglres@ethiopianairlines.com (Reservation & ticketing) TadesseE@ethiopianairlines.com (Area Manager) https://www.ethiopianairlines.com/RW/EN (Area Manager)
Phone:	(250) 525 570440/42 (Reservation & Ticketing) (250) 252570441 (Area Manager)
Mobile:	(250) 788751585/788220220 (Reservation & Ticketing) (250) 788562469 (Area Manager)
Working hours:	Mon - Fri: - 08:00 a.m. - 07:30 p.m. (GMT +2) Sat:- 09:00 a.m. – 06:00 p.m.(GMT +2)

Airport Office
Airport:	Kigali International Airport
Address:	Departure Terminal
E-mail:	Allkgletairportstaff@ethiopianairlines.com
Phone:	(250) 788380677

GSA
Company:	Euroworld Travel Services
Address:	UTC Building,Office #25,P.O.Box No.385,Kigali,Rwanda
Phone:	(250) 525570440/42
Mobile:	(250) 788751585/788220220
E-mail:	bmewtskgl@euro-world.in ewtskgl@euro-world.in

Contact for Saudi Arabia

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free: 800 814 0018 24 hours all year round

City Office
City:	Dammam
Address:	King Abudl Aziz Street, Al-Khobar Silver Tower Building, P.O.Box 3059, Al Khobar 31952
Phone:	Dir: 00966 (013) 898 4696 Mob: 00966 559 540 076
Contact hours :	8:00 AM- 5:00 PM
Fax:	+00966 (013) 8991539
E-mail:	IbrahimH@ethiopianairlines.com ALLDMMAirportStaff@ethiopianairlines.com

City Office
City:	Jeddah
Address:	Adham Commercial Center Madina Road(Towards downtown) P.O. BOX: 8913, Jeddah: 21492
Phone:	CTO: (+966) 12 6512365 / 6516614 / 6512996 Airport: +966535050521 +966555169501/966545872316
Fax:	(+966) 12 6516670
E-mail:	jedres@ethiopianairlines.com ALLJEDETAirportStaff@ethiopianairlines.com

City Office
City:	Riyadh
Address:	AlZouman Center Old Airport Road (Beside White Palace Hotel) P.O. BOX: 7543, Riyadh: 11472
Phone:	(+966) 11 4782140 / 4789763
Contact hours :	8:30 AM – 5:30 PM
Fax:	(+966) 11 4793155
E-mail:	ruhcto@ethiopianairlines.com RUHAPT@ethiopianairlines.com

ONLINE SALES CONTACT:Jeddah
City:	Jeddah
Address:	Saudi Arabia, Jeddah, Adham Commercial Center, Madina Road
Phone:	Tel: 00966 12 6512365 / 6516614 / 6519609 Cell: 966-505641203/966-550 672 015
Working Hours:	08:30AM – 05:30PM
Fax:	00966 12 6516670
E-mail:	BaharoonM@ethiopianairlines.com

ONLINE SALES CONTACT:Riyadh
Fax:
City:	Riyadh
Address:	Riyadh King Abdul Aziz road, AlZouman Center Old Airport Road (Beside White Palace Hotel) Saudi Arabia
Phone:	Tel Office: +966 11 4789763 Cell: +966 505217168
Working Hours:	08:30AM – 05:30PM
E-mail:	EzedinB@ethiopianairlines.com

ONLINE SALES : Dammam
Fax:
City:	Dammam
Address:	King Abudl Aziz Street, Al-Khobar Silver Tower Building
Phone:	Tel Office: +966 (013) 898 4696 Cell: +966 559 540 076
Working Hours:	08:30AM – 05:30PM
E-mail:	IbrahimH@ethiopianairlines.com

Contact for Senegal

City Office
City:	Dakar
Address:	Immeuble la rotonde Rue Dr Theze
Mailing address:	P.O. Box 50800 CP18524 Dakar, Senegal
E-mail:	DKRCTO@ethiopianairlines.com
Phone:	00 221 33 823 55 52/54
Fax:	00 221 33 823 5541

Airport Office
Airport:	Leopold Sedar Senghor International Airport
Address:	Leopold Sedar Senghor International Airport
Tel:	00 221 33 820 93 96, 00 221 33 820 93 96 Free
Fax:	00 221 33 823 5541
E-mail	dkrapt@ethiopianairlines.com

Contact for Serbia

General Sales Agent - Passenger
GSA:	Pax
Name:	CAT AVIATION
Code:	BEG
City:	BELGRADE
Country:	SERBIA
Position:	reservations
E-mail:	ethiopian@qat.co.rs
Telephone Number:	+381112631327
Fax Number:	2631091
Working Hours:	09:00-16:00

Contact for Seychelles

General Sales Agent
City:	SEYCHELLES
Company:	Mason's Travel (Pty) Ltd
Mailing Address	Revolution Avenue, Michel Building, Victoria, Mahe, Seychelles
Phone:	Reservation: + 248 4288907/8909, GSA manager +248 4288811 Area Manager: + 248 2616536 MOBILE/+ 248 4288906, Admin. + 4288908
Mailing Address:	P.O. Box 459, Victoria, Mahe, Seychelles
E-mail:	Reservation:EthiopianAirlines@masonstravel.com Office Manager: mrose@masonstravel.com( Mandy Rose Ms.) Area Manager:meront@ethiopianairlines.com (Meron Tsegaye Mrs.)
Working Hours:	Mon- Fri- 08:00- 16:30, Saturday 08:00- 12:30, Sundays and holydays closed

Airport Office
City:	SEYCHELLES
Phone:	Duty phone: +248 2532802
E-mail:	sezapt@ethiopianairlines.com
Working Hours:	08:30- 18:30 Monday- Sunday including holydays

Seychelles International Airport Map

Google Map Directions(Location City ticket office)

Contact for Sierra Leone

GSA
Company:	IPC Tours and Travels
City	Freetown
Address:	22 Siaka Stevens Street, P.O.Box 1434,Freetown,Sierraleone
Phone:	(232) 22 221 481/482/483
Fax:	232 22 227470
Contact person:	ipctravelagency@yahoo.com/info@ipctravel.com
Website:	www.ipctravel.com
Working hours:	Mon - Fri 08:00-17:30, Sat 09:00 - 13:00

Contact for Singapore

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
ET call centre number:	+65 3129 2255

General Sales Agent (GSA)
Company:	Maple Aviation Pte.Ltd
City:	Singapore
Address:	133 New Bridge Road #14-05 Chinatown Point, Singapore 059413
Ticketing/Reservation:	(65) 6538 5515/ 6860/ 2352
Fax:	+65 6538 3183
E-mail:	reservations.et@maple.com.sg
Operation Hours:	09:00 – 17:30 Monday to Friday Closed on Saturday, Sunday and Public Holidays

Contact for Slovakia

GSA
Company:	TAL Aviation Poland Ltd
City:	Warsaw
Mailing Address:	TAL Aviation Poland Ltd., Al. Ujazdowskie 20, 00-478 Warsaw, POLAND
Phone:	+ 48 22 627 2259, Sales + 48 22 625 0467
Fax:	+ 48 22 625 3146
Contact person:	Mr. Radoslaw Grabski, Sales Manager Poland Email: talsales@tal.pl, rgrabski@tal.pl
Working hours:	Mon - Fri: 09:00 - 17:00

Contact for Slovenia

General Sales Agent - Passenger
GSA:	Pax
Name:	CAT AVIATION
Code:	LJU
City:	LJUBLJANA
Country:	SLOVENIA
Position:	reservations
E-mail:	ethiopian@i-fly.si
Telephone Number:	+385912999655 + 381112631327
Fax Number:	4360299
Working Hours:	09:00-16:00

Contact for Somaliland

General Sales Agent
City:	Hargeisa
Company:	Noble Travel Agency
Address:	26 June main street, Derro Mall building ground & first floor, Hargeisa, Somaliland
Tel:	Reservation: +252 2 528445 Sales: +252 2 528445 Area Manager:+252634832350
Mobile:	+ 25263 4855950/51/52/53
E-mail:	HGAsales@ethiopianairlines.com Reservation : reservation@noble-travel.com Sales : HGAsales@ethiopianairlines.com Office Manager: Abdirahman.issa@noble-travel.com Area Manager: estifanousw@ethiopianairlines.com
E-Working Hours:	Mon-Sun 7:30 AM to 6:30 PM

Airport Office
City:	Hargeisa
Address:	Egal International Airport
E-mail:	AllHGAETAirportStaff@ethiopianairlines.com
Phone:	+252634882399 (Airport Supervisor) Airport Contact:Mr. Mustafa Hirsi
Working Hours:	8:00 AM to 6:00 PM

Contact for South Africa

Call Center ( Toll-Free ):0875518262 and +27-218197028

Working Hours: 00:01- 24:00 (Monday to Sunday)

For banking in South Africa
Name of the Bank	NEDBANK
Account Number	1965370241
Branch Code:	198765
Please send the proof of payment to ALLJNBETCTOStaff@ethiopianairlines.com Please use your Reservation code as a reference when transferring the fund.

Johannesburg

JNB Ticketing and Reservation
Telephone :	011-326-1190
Email:	ALLJNBETCTOStaff@ethiopianairlines.com
Email:	JNBCTORESOFF@ethiopianairlines.com
Working Hours:	08:30 to 17:00 ( Monday to Friday)
Physical Address:	Ridgeview Office Park, Unit 7
	Kent Avenue , Ferndale , Randburg
Group Desk :	JNBCTORES2@ethiopianairlines.com
JNB Sales Team
Sales Representative:	Celeste Gordon
Telephone	+27 63 685 2908
Email	Jnbsales2@ethiopianairlines.com
Sales Representative	Sivu Mabuza
Telephone	+27 73 993 2131
Email	Jnbcto@ethiopianairlines.com
JNB Airport
Telephone :	011-390-3819 and 083-325-3347
Email:	jnbapt@ethiopianairlines.com
Working Hours:	09:00 to 17:00 (Monday to Sunday )
Physical Address:	Terminal Building, 3/F, Office No. WL.10
	Oliver R. Tambo Int Airport
Management and Administration
Telephone :	011-781-5051
Email :	ChantalP@ethiopianairlines.com
Ethiopian Cargo
Aerolink Consulting (GSSA )
Telephone :	+27 (0)87 150 1900
Emial :	Bookings@aero-link.co.za
Physical Address :	Oliver R . Tambo Int Airport , Cargo Terminal
Web Pages and linkes
Website (Official ) :	www.ethiopianairlines.com
Ethiopian Holidays Website :	https://www.ethiopianholidays.com/
Shebamiles Website ( FFP Program ):	https://shebamiles.ethiopianairlines.com/
Facebook :	https://www.facebook.com/Ethiopianairlines
Twitter :	Ethiopian_SA

CAPE TOWN

CPT Ticketing and Reservation
Telephone :	+27 218791520 and +27 218791524
Email:	cptres1@ethiopianairlines.com cptres2@ethiopianairlines.com cptres3@ethiopianairlines.com
Working Hours:	08:30 to 17:00 ( Monday to Friday)
Physical Address:	47 Strand Street, Cape Town
CPT Sales Team
Telephone :	+27 218791523
Email:	salesrep1@ethiopianairlines.com
Sales Rep ( Terri Brand):	Name: Monica Dlayedwa Contact Number: +27 82 329 9454 Email: salesrep1@ethiopianairlines.com
Management and Administration
Telephone :	+27 218791522
Email:	admincpt@ethiopianairlines.com
CPT Airport
Telephone :	021-936-3667 and 081 015 1875
Email:	AllCPTETairportstaff@ethiopianairlines.com
Working Hours:	Monday – Sunday (7 days a week) 10:30 – 15:30
	1st Floor, International Departures
	Cape Town International

Contact for South Korea

City Office
City:	Seoul
Address:	12F, Twin Tree Tower A
Mailing address:	6 Yulgok-ro, Jongro-gu, Seoul, Korea (03142)
Phone:	+82-2-733-0325
Fax:	+82-2-771-1157
E-mail:	etkorea@sharp.co.kr
Working Hours:	MON-FRI 09AM to 06PM

Airport Office
Airport:	Incheon Airport
Address:	#2056, Passenger Terminal, Incheon Int`l Airport Woonseo-dong, Joong-Gu, Incheon City, Korea
Phone:	+82-32-743-5698
E-mail:	eticnapt@sharp.co.kr
Working Hours:	TUE, THU, SAT: 01Pm to 10Pm

Contact for South Sudan

City Office
Cargo Sales Agent
City:	Juba
Address:	Airport-Ministries Road Panorama Building Ground Floor
Tel:	+211 927773498(Area Manager)
Email:	JUBCTO@ethiopianairlines.com TsemruA@ethiopianairlines.com
Contact:	David Njuguna
Address:	Juba Raha Complex, Juba Town, South Sudan
E-mail:	david@freight-in-time.com
Tel:	+211921800678 (Cargo Manager)

Airport Office
E-mail:	NoelK@ethiopianairlines.com
Tel:	+211921488888 (Customer Service Agent)

Contact for Spain

City Ticket Office
City:	Madrid
Address:	Calle Diego De Leon 69, 4º A
Phone:	+34 914015701 Reservation: +34 914022718 Sales: +34 917629968 Area Manager: +34 917629969
Fax:	+34 914015739
Email:	ethiopian@airlinesairmat.com Reservation : reservas@airlinesairmat.com Sales: ethiopian@airlinesairmat.com Office Manager: airmat@airlinesairmat.com Area Manager: mayte@airlinesairmat.com
Working hours:	Morning: 09:30 - 14:00 Afternoon: 15:00 - 18:00

Airport Office
City:	Madrid
Address:	Terminal 1, Adolfo Suarez Madrid Barajas
Phone:	+34 913054477 Airport Contact : +34 628851781 Airport Supervisor : +34 628851781
Email:	madapt@ethiopianairlines.com madet@airlinesairmat.com
Working hours:	24 hours

AD Cargo SL ( ET CARGO GSSA )
Offices:	MAD
Tel:	+ 34 916 301 823
Email:	bookings@aircargob.com

Contact for Sri Lanka

General Sales Agent
Company	VMS AVIATION AIR SERVICES (PVT) LTD (UBN 07300171)
Address:	MEEWELLA BUILDING 1ST FLOOR (COLOMBO WING), NO.329, GALLE ROAD COLOMBO - 04 SRI LANKA 00400
Phone:	0094 11 4366990
Fax:	0094 11 2580737
E-mail:	vikky@vmstravels.net 0094777752328 ethiopiancmb@vmstravels.net thilanka@vmstravels.net 0094712780802

Contact for Sudan

City Office
City:	Khartoum
Address:	Al Amarat, 7th St. , Africa street, Khartoum, Sudan
Mailing address:	P.o Box 944 Khartoum, Sudan
E-mail:	AynalemA@ethiopianairlines.com, krtres@ethiopianairlines.com, krtsm@ethiopianairlines.com,
Phone:	+249-83-762088/92/63/62
Fax:	+ 249-83-788428
Working hours in Local Time:	Sunday -Thursday from 08:00 AM - 03:00 PM Saturday from 09:00 AM-01:00 PM The exception of Ramadan season: Office will be closed by 02:00 PM
Getting there:	GoogleMap

Airport Office
Airport:	Khartoum International Airport
Address:	Khartoum
Tel:	+249-83-790991
E-mail:	krtapt@ethiopianairlines.com, GetachewG@ethiopianairlines.com
Working hours:	Operational

from 08:00 AM - 03:00 PM

Contact for Sweden

City Office
City:	Stockholm
Address:	Textilgatan 43. 5th floor,12030 Stockholm, Sweden
E-mail:	STO_CTO@ethiopianairlines.com– Reservations STO.Groups@ethiopianairlines.com – Group desk STOsales@ethiopianairlines.com –Sales
Phone:	+46(0)8 - 440 0060
Fax:	+46(0)8 20 66 22
Working hours:	Mon-Fri 09:00-17:00

Airport Office
Airport	Arlanda International Airport
Address:	Arlanda Airport Terminal 5
Phone:	+46 0859360170

GSA for Cargo

City:

Malmö

Address:

Regementsgatan 8, 1 Tr , Se-211 42 Malmö Sweden

Phone:

+46 4036 3800

Fax:

+46 4036 3818

Email:

adam.gunnarsson@kales.com

Working hours:

Mon-Fri 08:00-17:30

City:

Stockholm

Address:

Söderbyvägen 3C, SE-190 60 Arlandastad, Sweden

Phone:

+46 8 594 411 90

Fax:

+46 8 594 422 44

E-Mail:

adam.gunnarsson@kales.com

Working Hours:

Mon-Fri 08:00-17:30

Contact for Switzerland

City:	GENEVA
City Ticket Office	Ethiopian Airlines Geneva
Address:	Route de l'Aéroport 31, 1215 Le Grand-Saconnex
Phone:
Reservation	0041 (0)22 799 39 00
Area Manager	0041(0)22 799 39 01, Mobile: 0041(0)78 254 33 55
Fax:
Working Hours	Monday to Friday, 09:00 to 12:30 and 13:30 to 17:00
Email
Reservation	Ethiopian-Switzerland@aviareps.com
Area Manager	hailegebrelt@ethiopianairlines.com
Airport Office
Phone:	0041(0)78 254 33 55
Email	ALLGVAETAirportstaff@ethiopianairlines.com

Lavaterstrasse 66, 8002 Zurich, Switzerland0041 (0)44 286 99 68>

City:	ZURICH
Address:	Lavaterstrasse 66, 8002 Zurich, Switzerland
Phone:	044 286 99 99
Reservation	0041 (0)44 286 99 68>
Fax:
Working Hours	Monday to Friday, 09:00-12:00 and 14:00-17:00
Reservation	Ethiopian-Switzerland@aviareps.com

Contact for Syria

City Office
Company	Al Tarek
City:	Damascus
Address	Damascus,Syria
Phone:	963 2235225
Fax:	963 11 2211941
E-mail:	moutaz2728@yahoo.com

Contact for Taiwan, China

General Sales Agent
Company:	Golden Foundations Logistics Ltd.
Address:	Suite 502, No. 142, Sec. 4 Zhong-Xiao East Road, Taipei, Taiwan/ Post Code 10688
Phone:	+886 2 2773-3266 ext. 137
Call Centre:	+86 4008-071-787
Fax:	+886 2 2776-5704
Email:	et-gflogistic@gftours.com.tw
Working hours:	Mon - Fri 9:00~12:30 & 13:30~17:30

Contact for Tanzania

City Office
City:	Dar es Salaam
Address:	T.D.F.L Building, Upanga street, Dar Es-Salaam
Mailing address:	P O BOX 3187
E-mail:	darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com
Phone:	(255-22) 2117063-4-5/2125443, (255-786) 285 899
Working hours:	Mon - Fri 08:30-16:30 Sat 08:30-13:00

Airport Office
Airport:	Julius Nyerere International Airport
Address:	Ethiopian Airlines 1st Floor Rm No 1003
Phone:	(255-656)620 990, (255-786) 285 898, 255 22 2844211-2
E-mail	ALLDARETAirportStaff@ethiopianairlines.com
Working hours:	Mon - Sun: 11:00-18:00

City Office
City:	Arusha
Address:	Boma Road
Mailing address:	P.o.Box 93 Arusha, Tanzania
E-mail:	jrocto@ethiopianairlines.com, arkres@ethiopianairlines.com, FitsimtD@ethiopianairlines.com (Manager)
Phone:	Reservations: (255 - 27) 250 4231 or (255-27) 250 6167 Manager direct line: (255 - 27) 250 9904
Working hours:	Mon - Fri 08:30 - 17:00, Sat 08:30 - 13:00

Airport Office
Airport:	Kilimanjaro International Airport
Address:	Departure lounge
E-mail:	JROapt@ethiopianairlines.com
Phone:	(255) 2554159
Working hours:	Mon - Sun 13:00 - 17:00

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Ethiopian airlines Global call center (+251) 116656666)
24 /7 throughout the year

City Office
City:	Zanzibar
Address:	Malindi street, Opposite Friday Mosque Zanzibar
Mailing address:	P.O Box 3074 Zanzibar, Tanzania
E-mail:	infomarhaba@zanzinet.com
Phone:	Office: (255-24) 2231527/8, 2232958, Mobile: 255(0) 777 667 665 0713903433 Nadya (Supervisor) 0754710570 Mohammed(Sales Manager)
Fax:	(255-24)223152
Working hours:	Mon - Thu 08:30-13:00 / 14:00-17:00 Fri 08:30-12:00 / 14:00- 17:00 Sat 08:30-12:30

Airport Office
Airport:	Abeid Amari Karume International Airport
Address:	Kisauni Area
Mailing address:	P.O Box 3074 Zanzibar, Tanzania
E-mail:	AllZNZETAirportstaff@ethiopianairlines.com, AhmedMh@ethiopianairlines.com, KheirM@ethiopianairlines.com, FauzA@ethiopianairlines.com BethlehemG@ethiopianairlines.com(Manager)
Phone:	+255 (0) 774417070
Fax:	(255-24)223152
Working hours:	Mon - Sun: 10:00 -18:00

Cargo request:
E-mail:	Zatcargo@gmail.com cargoservices@zat.co.tz
Phone:	+255 773 86 4052 /778839562

Lost and found:
E-mail:	ZAT LL baggagetracingznzapt@gmail.com
Phone:	+255773772200

GHA Manager Mr Hassan 255 777410114 in case of emergency.

darcto@ethiopianairlines.com,
darres@ethiopianairlines.com,
darcto1@ethiopianairlines.com

(255-22) 2117063-4-5/2125443, (255-786) 285 899

ALLDARETAirportStaff@ethiopianairlines.com

Contact for Thailand

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Global Call Center Toll Free	001800 1562 069 708 OR 025088794 24 hours all year round

City Office
City:	Bangkok
Address:	18th Floor, Unit 1807 140 One Pacific Palace, Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand
E-mail:	Etbkk@ethiopianairlines.com
Phone:	+66 0 26534366 or +66 0 26534367 Office Landline +66 0 618234545 or +66 0 627872143 Sales Representative- Mobile +66 0 818251446 -Area Manager- Mobile
Fax:	+66 0 26534370
Working hours:	Mon - Fri 09:00- 18:00

Airport Office
Airport:	Suvarnabhumi International Airport
Mailing address:	2nd Floor, Unit Z2-016, Airlines Operation Building (AOB) 999 Moo 1, Nong Prue, Bang Phli, Samut Prakan 10540 Thailand
Phone:	+66 0 21343061 Office Landline +66 0 819196757 Duty Mobile +66 0 818590428 Station Manager Mobile
Fax:	+66 0 21343060
E-mail	bkkapt@ethiopianairlines.com
Working hours	Everyday

Contact for Togo

City Office
City:	Lome
Address:	Hotel Palm Beach, 1 Rue Komore
Mailing address:	P.O. Box 12923 – Lome, Togo
E-mail:	abebas@ethiopianairlines.com lfwres@ethiopianairlines.com
Phone:	228 22217074 or 228 22218738
Fax:	228 22221832
Working hours	Mon - Fri 08:00-17:30 Sat 09:00-12:00

Airport Office
City:	Lome
Mailing address:	Aeroport Gnassingbe, Eyadema P.O. BOX 12923, Lome, Togo
E-mail:	AllLFWETAirportStaff@ethiopianairlines.com
Phone:	(228) 22263029 / Mobile Number-92818030
Fax:	(228)22221832
Working hours	Mon - Sun per flight schedule

Contact for Tunisia

General Sales Agent - Passenger
GSA:	Pax
Name:	ATLANTIS INTERNATIONAL
Code:	TUN
City:	TUNIS
Country:	TUNISIA
Position:	res & tktg
E-mail:	ethiopian@atlantis.tn
Telephone Number:	+216-71-906 000
Fax Number:	+216-71-904110
Working Hours:	City: Mon-Fri 08.00 to 18.00 Sat 08.00 to 13.00

Contact for Turkey

General Sales Agent - Passenger
GSA:	Pax
Name:	PANORAMA HAVACILIK VE TURIZM LTD
Code:	IST
City:	ISTANBUL
Country:	TURKEY
Position:	Sales & Reservations
E-mail:	ethiopian@panoramaglobal.net
Telephone Number:	+90-212-2315919
Fax Number:	2309171
Working Hours:	City: 09.00- 17.00

General Sales Agent - Cargo
GSA:	Cargo
Name:	AIRMARK Airline Marketing & Services
Code:	IST
City:	ISTANBUL
Country:	TURKEY
Position:	reservations
E-mail:	ethiopiancargo_turkey@air-mark.com
Telephone Number:	+90-212-4441472
Fax Number:	+90-212-2454465
Working Hours:	City: Mon-Fri 08.00 to 18.00 Sat 10.00 to 13.00

Contact for Uganda

City Ticket Office
City:	Kampala
Address:	Plot 1 Kimathy Avenue P.O. Box 3591 Kampala
Phone:	Area Manager: Landline: 0414231455 Senior Sales Rep & Ticketing Supervisor: Landline: 0414254796 Sales Rep : +256 414 254796 Reservations & Ticketing: +256 414 345577/8 +256 414 254796 /7 Administrator +256 414 345118 Call Centre (Toll Free) 0800113014
Fax:	+256 414231455
E-mail:	klacto@ethiopianairlines.com (City office) klares@ethiopianairlines.com (Reservations) klaagt@ethiopianairlines.com (Reservations) azizam@ethiopianairlines.com(Area Manager ) Aishak@ethiopianairlines.com (Supervisor) KizitoG@ethiopianairlines.com( Sales Rep.) klaagt2@ethiopianairlines.com (Administrator)
Working hours:	Mon - Fri 08:30Am - 05:00Pm Saturday 09:00Am - 01:00Pm Sundays and Public Holidays CLOSED

Airport Office
City:	Entebbe
Address:	Entebbe International Airport
Phone:	+256 414 321130
E-mail:	ebbapt@ethiopianairlines.com
Working hours:	Mon - Fri 09:00-18:00

Contact for the United Arab Emirates

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Toll Free 8000 320 372
24 hours all year round

City Office
City:	Dubai – United Arab Emirates
Address:	Ground Floor, Al Garhoud Complex (Lootah Building), Airport Road, Street No. 2, Community 214, Al Garhoud, Dubai, Near GIGICO Metro Station Left EXIT Or EXIT 2, 3R Building after AL TAYER MOTORS SERVICE CENTER on the right hand side
Mailing address:	P.O. Box 7140, Dubai UAE
E-mail:	dxbres@ethiopianairlines.com
Phone:	Reservations - 8000 320 372 Admin - (9714) 223 6639/7963 Extn 4
Fax:	(9714) 2273306
Working hours:	Ticketing & Reservations: Sat - Thu 08:00AM – 6:00PM

Airport Office
City:	Dubai – United Arab Emirates
Airport:	Dubai International Airport Terminal 1
Address:	Departure Terminal One, Off No. 1018 & 1086 Dubai International Airport
Mailing address:	P.O. Box 7140, Dubai UAE
Phone:	(009714) 5049748, 5049750 , 5049751
Fax:	(9714) 224 4841
E-mail	dxbapt@ethiopianairlines.com
Working hours:	Office shift: Sat - Thu 08:00 - 16:00 Afternoon shift: Sat - Fri 12:30 - 20:30 Night shift: Sat - Fri 23:00 - 07:00

General Sales Agent
City:	Dubai – United Arab Emirates
Company:	Asian Air Travel & Tours Agency
Address:	Ground Floor, NR Lootah Bldg, Clock Tower, Port Saeed Rd, Deira, Dubai.
Mailing address:	P.O. Box: 65006, Dubai UAE
Phone:	009714 2980111
Fax:	009714 2999883
E-mail	corporate@nrlgroup.ae
Working hours:	Sat - Thu 09:00 - 18:00

General Sales Agent
City	Abu Dhabi
Company:	Salem Travel Agency,
Address:	Salem Travel Agency, Abu Dhabi, UAE
Mailing address:	P.O.Box 346, Abu Dhabi UAE.
Phone:	+9712 2 6273333, +971 2 6218000
Fax:	009712-6268337
E-mail	info@salemtravelagency.com
Working hours:	Sat - Thu 8:00 - 19:30 (no lunch breaks on shift basis)

ET Cargo Office
City:	Dubai – United Arab Emirates
Address:	Dubai Cargo Village, DNATA Building, FG1,Flat 3028 B,3rd floor Dubai.
Mailing address:	P.O. Box 7140, Dubai UAE
E-mail:	dxbcgo@ethiopianairlines.com>
Phone:	(009714) 2822880
Fax:	(009714) 2822655
Working hours:	Sat - Thu 09:00AM – 6:00PM

Contact for the United Kingdom

UK Office
City:	London
Address:	1 Dukes Gate, Acton Lane, London W4 5DX
E-mail:	Reservation : lonres@ethiopianairlines.com Sales & Groups: lonso@ethiopianairlines.com Accounts: lonaccounts@ethiopianairlines.com

Phone: +44 1753967980

Office Working hours: 09:00 to 17:30 Mon to Friday (Calls answered 24/7)

Airport Office : London Heathrow
Mailing address:	L5.0170 Terminal 2, The Queen’s Terminal London Heathrow Airport Middlesex, TW6 1EW
E-mail:	lonapt@ethiopianairlines.com

Airport Office: Manchester Airport
Mailing address:	Room 3366B, Terminal Two, Manchester Airport, Manchester, M90 1QX
E-mail:	manapt@ethiopianairlines.com

Baggage Claim: For delayed luggage tracing (up to first 7 days)
Phone:	0344 375 4252
Working hours:	Mon-Sun 15:30-17:00
Trace your baggage online:	http://www.worldtracer.aero/filedsp/et.htm

For lost or 8 or more days Delayed Luggage’s
Email:	NegashA@ethiopianAirlines.com

Cargo Office Contact Details:

Office Telephone:

+44 (0) 1753 210008 London
+44 (0) 0161 437 7360 Manchester

Contact for the United States of America

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll Free 1 800 445 2733
24 hours all year round

City Office
City:	Washington DC
Country:	United States of America
Mailing address:	3133 Mt. Vernon Avenue, Alexandria, VA 22305
E-mail:	General info. desk: etusa@ethiopianairlines.com
Phone:	703 682 0570 and/or Toll free 1-800 445 2733
Fax:	703 682 0573
Working hours:	Mon - Sat: 09:00Am - 05:00Pm

City Office
City:	Houston
Country:	United States of America
Mailing address:	Ethiopian Airlines- Houston office George bush intercontinental Airport 3700 N Terminal Rd Suite 145.4, Terminal D Houston, TX 77032
E-mail:	ALLIAHAirport Staff@ethiopianairlines.com
Phone:	+1 (281) 233-7479/80
Fax:	+1 (281) 233-7478

Airport Office
Airport:	Washington Dulles International Airport
Address:	Ethiopian Airlines, 1 Saarinen Circle, Dulles International Airport Lower Level Office # G - 53G Sterling, VA 20166
Tel:	703 572 6809
Fax:	703 572 8738
E-mail	wasapt@ethiopianairlines.com

General Sales Agent – Cargo only
Company:	- Heavyweight Air Express
Address:	1555 Mittel Blvd Suite C, Wood Dale IL, 60191
Phone:	630 595 2323
Fax:	630 595 3232
E-mail	hae.us@heavy-weight.com

Airport Office
Airport:	Newark Liberty international airport
Address:	18 terminal B , level 3 Newark Liberty international airport , Newark NJ 07114
Tel:	973 3530223
Fax:	973 3530222
E-mail	NYCAPT@Ethiopianairlines.com

Airport Office
Airport:	O’hare international airport
Address:	Terminal 5 Chicago, IL 60666
Tel:	773 974 2001
Fax:
E-mail	YONASAS@ETHIOPIANAIRLINES.COM
E-mail	airportofficeord@ethiopianairlines.com

Cargo Handling Company
Company name:	Swissport
Address:	618 South Access Rd. Chicago, IL 60666
Tel:	8479570969

Contact for Venezuela

General Sales Agent
Country	VENEZUELA
Name of Aviareps Office	AVIAREPS VENEZUELA - (legal name "Sin Fronteras Representaciones C.A.")
Country Manager	Paul Eggenschwiller
Supervisor	Rosa Gonzalez
Operating Hours	09:00 - 17:00 (accessible to the public)
Address	Boulevard de Sabana Grande - Edificio Galerias Bolivar - Torre A - Oficina 11-A - Caracas 1050 - Venezuela
Phones	58-212-761-4478 FAX 58-212-7619248 cel Paul (0058) 416-6233588
Emails	sinfronterasrep@gmail.com

Contact for Vietnam

General Sales Agent
Company	Vector Aviation Co.Ltd
City:	Ho Chi Minh
Mailing Address	62 Nguyen Cu Trinh str., Pham Ngu Lao Ward, Dist. 1st., Ho Chi Minh City , Viet Nam
Phone:	(+8428)3838 6918 – (+8428)3837 9977 +842844582330
Fax:	(+8428) 3838.9025
E-mail:	ethiopianairlines.sgn@vector-aviation.com.vn

Contact for Yemen

City Office
City:	Sana’a
Address:	Beirut Street, Faj Attan Road
Mailing address:	PO.Box 7298, Sana’a Rep. of Yemen
E-mail:	Saham@ethiopianairlines.com
Phone:	+967 1 427 993
Fax:	+967 1 427 992
Working hours:	Sat - Wed : 08:30 - 13:00 / 16:00 - 19:30 Thu : 08:30 – 13:00

Airport Office
Airport:	Sana’a International Airport
Address:	Sana’a International Airport
Mailing address:	PO.BOX 7298 Sana’a Rep. of Yemen
Phone:	+967 1 348 188
E-mail:	sahapt@ethiopianairlines.com
Working hours:	Sun, Mon, Wed: 09:00Am - 05:30 Pm Thu ,Fri & Sat 10:00Am - 01:30 Pm

GSA
Company:	Marib Travel & Tourism
City	Sana’a
Address:	Beirut Street Faj Attan Road
Mailing Address	PO.Box 7298, Hadda, Sana'a
Contact Person:	Kaid A. Al Khayyat General Manager manager@marib-tours.com Bakri Yahya Travel Manager maribtours@y.net.ye
Phone:	9671 426 837, Sales 9671 426 833 (5 lines)
Fax:	9671 426 836
Working hours:	Sat - Wed: Morning 08:30 - 13.00, Afternoon 16:00 to 19:30 Thu 08:30 - 13:00, Closed on Fri

Contact for Zambia

City Office
City:	Lusaka
Address:	Ethiopian Airlines, Katima Mulilo Road, Olympia, Lusaka, ZambiaOffice No.201, 2nd Floor, Sun Share Tower, Plot No. 15584/2
Mailing address:	P.o.Box 32240 Lusaka, Zambia
Mobile:	+260955236401/+260979821971
Phone:	+260211236401/02/03
E-mail:	NadiaG@ethiopianairlines.com, Verab@ethiopianairlines.com, danfordw@ethiopianairlines.com, Natashak@ethiopianairlines.com, tigiste@ethiopianairlines.com
Working hours:	Mon - Fri:08:00 to 04:30 Saturdays: 09:00-12:00 Closed on Sunday and Public Holidays:

City Office

City:	Ndola
Address:	Simon Mwansa Kapwepwe International Airport
Phone:	Office: +260-212-615368 Mobile: +260-950 585343 / +260-971 107928
Email:	NLAAPT@ethiopianairlines.com, dagmawid@ethiopianairlines.com, LillianK@ethiopianairlines.com
Working hours:	Mon - Fri: 08:00Am - 04:30 Pm Sat & Sun: 09:00Am - 04:00 Pm

Airport

City:	Lusaka
Airport:	Kenneth Kaunda International Airport
Address:	Main Terminal Building
Mailing Address:	P.O. Box 32240 Lusaka, Zambia
Mobile:	+260955271141
Telephone:	+260211271141
Email:	LUNAPT@ETHIOPIANAIRLINES.COM
Working Hours:	9:30 to 16:00

Cargo

City:	Lusaka
Airport:	Kenneth Kaunda International Airport
Address:	Bid Air-Main Terminal Building
Telephone:	+260211271178 - Mildred
Email:	easadmin@iconnect.zm
Working Hours:	09:00 to 16:00

Imports

Email: imports@nac2000.com.zm

Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258

Escalation 1

Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000)

Escalation 2

Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000)

management@nac2000.com.zm

Jonathan Lewis (Managing Director - Cell +260 976296761)

Exports

Emails: lundo@nac2000.com.zm, dutyofficers@nac2000.com.zm

Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258

Escalation 1

Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000)

RoySitumbeko@nac2000.com.zm (Operations Manager - Cell +260 971254904)

Escalation 2

Escalation 1 and email management@nac2000.com.zm

Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761)

Operations /
Flight ops.

Emails:operations@nac2000.com.zm; lunoo@nac2000.com.zm; oc@nac2000.com.zm

Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258

Escalation 1

oc@nac2000.com.zm (Chintu Mudenda - Cell +260 974778500)

RoySitumbeko@nac2000.com.zm (Operations Manager - Cell +260 971254904)

Escalation 2

Escalation 1 and email management@nac2000.com.zm

Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761)

Accounts

Phone numbers + 260 211 271012 / 271486 / 271046 / 271258

Emails: accounts@nac2000.com.zm

Escalation 1

accounts@nac2000.com.zm

charles.mutale@nac2000.com.zm (Finance and Admin Manager - Cell +260 971254903)

Escalation 2

Escalation 1 and email management@nac2000.com.zm

Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761)

Contact for Zimbabwe

City Office

City:	Harare
Address:	159 Second street Extension, Belgravia, Harare
E-mail:	Reservation: HRECTO@ethiopianairlines.com, CarolineN@ethiopianairlines.com Sales:FungaiL@ethiopianairlines.com Administration Assistant:HREADM@ethiopianairlines.com Area Manager:WogayehuT@ethiopianairlines.com
phone:	Landline : 263 242 795 215/6 Landline : 263 242 790 705 Mobile : 263 787 584 650
Working Hours:	Monday to Friday 08:00 O LT – 0430 LT Saturday 08:00 LT – 12:00 LT

Airport Office
City:	Harare
Phone:	Airport Office: +2634575191 Station Manager: +2634700735
Working hours:	Monday to Sunday : 08:30AM-04:30PM
Airport Email:	HREAPT@ethiopianairlines.com

City Office

City:

Victoria Falls

Address:

Sawanga Mall ,1865 A chinotimba township Shop #3

Phone:

Reservation: +263 213 284 1111
Traffic &Sales Manager:+263 712 837 246

E-mail:

Reservation: VFACTO@ethiopianairlines.com
Traffic & Sales Manager: YetinayetM@ethiopianairlines.com

Working Hours:

Mon-Fri: 08:00AM-04:30PM
Saturday: 08:00AM-12:00PM

Airport Office
City:	Victoria Falls
Address:	Victoria Falls International Airport, Zimbabwe
E-mail:	VFAAPT@ethiopianairlines.com (Group Email Addresses)
Phone:	Airport Office:+263712837247 Station Manager:+263712837246
Working Hours:	Monday to Sunday : 08:30AM-04:30PM

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