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Cloud Nine Lounge, located at the Departure Hall of Terminal 2, is exclusive for our Cloud Nine Passengers where they can wait for their flight in a relaxing and quiet atmosphere in comfortable seats. Passengers here do not need to worry when to board their flights as Customer Service Agents will personally come to announce the departure time for each flight. For customer’s who have questions connected with their flights, a Customer Service agent is on hand manning the counter.
A variety of refreshments, cold and hot snacks and a selection of reading materials are available at all times. The Lounge has a wireless connection and personal computers are also available for customers’ use. For those interested to watch international news or follow a program there are wall mounted TV screens.
Star Alliance Gold Lounge is located at the Departure Hall of Terminal 2, is designated for use by ShebaMiles Gold and Star Alliance Gold members.
ShebaMiles Silver Lounge, located on the inside corridor away from the gates in the Departure Hall of Terminal 2, is designated for use by our ShebaMiles members with Silver membership cards. Here, our esteemed Silver card holders can wait for the departure of their flights comfortably away from the busy area of the Departure Hall. Here also a Customer Service Agent is available at the counter to answer any queries regarding flights.
Refreshments including cold and hot snacks and a selection of reading materials are available. Personal Computers are availed for those interested to browse the internet. A wide screen television set is conveniently placed in the lounge for those interested in watching the news or programs.
Lounge located at terminal one is entitled for Cloud Nine Passengers, Star Alliance Gold and Sheba Miles Platinum/Gold passengers and Sheba Miles Silver passengers.
Lounge Access Policy
Transit passengers whose connecting outbound flight from Addis Ababa is in economy class are not eligible for lounge access, despite the fact that they arrived Addis Ababa with business class ticket.
Shebamiles Platinum Lounge
Ethiopian accommodates its own ShebaMiles Platinum Members at ShebaMiles Platinum Lounge.
Star Alliance Gold Lounge
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