Whoops, The internet connection appears to be offline!
You are back online!
Join ShebaMiles
You aren't registered yet?
Join the program for free and start enjoying the benefits for flights made 90 days back.
- Extra baggage allowance
- Earn bonus miles when flying with us
- Priority airport standby
- Priority baggage handling
- Advanced boarding
Search a country
Notifications
Notifications
Update on ticket rules to/from Tel Aviv
Read more
New notifications unavailable
NOTATION BASED ON THE ACT ON SPECIFIED COMMERCIAL TRANSACTIONS
Payment Methods
Credit Card
The following credit cards are accepted for payment:
VISA, Master, JCB and American Express.
Refund Policy
- The normal Ethiopian ticket refund policy shall remain applicable for tickets sold online from Japan.
- Refunds shall be made in the original currency the ticket was paid for at the first city of embarkation for internet sales.
- Refund claims for credit card sales shall be credited back to the card holder’s account and shall not be payable in cash or other forms of payment.
- Refund shall only be processed in Ethiopian office in the city where the Original ticket was sold or where the first boarding point of the passenger.
- Refund shall be made payable directly to the payer, sponsor or card holder.
- Any refundable amount should be calculated based on the percentage discount given to the internet customer at the time of original ticket issuance.
- For Konbini payment refund shall be handled in cash at ET ticket office.
- Since Konini does not support refund Electronic miscellanies document(EMD) shall be issued by the airline for both ticketed and un-ticketed payments. The Electronic miscellanies document (EMD) will refunded in Cash by the Ethiopian Japan office.
Contact Us
Ethiopian Airlines Group Japan office
Area Manager: Mr. Hailu WoldKidan
Book a Flight
Special Discounted Fare
Take the train to your flight
Do you want to include train segment in your booking?
Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.
Important information
- For Rail&Fly ticket, rail segment service to/from Frankfurt from any Deutsche Bahn service in Germany, surcharge will be automatically added to your booking.
- Train segment will be included in your itinerary
- Due to technical reasons the journey times stated in your booking are fictitious. Please go to www.bahn.de to check the times of train connections on the actual travel date.
- DB Rail&Fly tickets are only valid in DB trains. Please note that Rail&Fly is not available for multiple stop bookings.
- Rail&Fly must be booked with the booking done for flying; it cannot be added online once the booking is completed.
- Passengers travelling in Business class on Ethiopian flight will be entitled to travel in the 1st class compartment of Deutsche Bahn. While Economy class passengers will travel in the 2nd class compartment.
- In case of rebooking before the train ticket is collected, new pick up number will be generated. Passenger is expected to get the new pick up number from the airline handling agent.
- In case of rebooking after the train ticket has been collected, the ticket needs to be changed at a DB Travel Center at the train station.
- Seat reservations are free on ET flight. You can go to www.bahn.de for seat reservation on Deutsche Bahn (for a fee).
How to get your Rail&Fly train tickets
-
Pickup numbers
After completing your online booking, you will receive a confirmation e-mail as well as a second e-mail from Ethiopian which is indicating one pickup number per direction, that is two pickup numbers per person for return journeys.
Use these pickup numbers to collect your Rail&Fly train ticket from any DB long-distance ticket machine at your DB departure station. Please ensure that such a long-distance ticket machine can be found at your departure station.
If you have not received an e-mail by Ethiopian Airlines with your pickup numbers, please contact any nearby Ethiopian office or e-mail us at onlinebooking@ethiopianairlines.com.
-
Choose your train connections
Due to technical reasons your itinerary is showing fictitious train numbers (starting with 9B), fictitious departure points (QYG) and fictitious times for the train segment. This data is not valid, please contact a DB Travel Center or go to www.bahn.de to check the times of train connections on the actual travel date. Ensure that you are arriving in time at the airport. Please note the check-in times of Ethiopian Airlines at the respective airport and choose a train connection so as to arrive at the check-in desk at least 2 hours before it closes.
Please also consider that train delays might occur. It is solely the responsibility of the passenger to arrive at the airport in time for checking in.
Ethiopian Airlines is not liable for any missed flights due to delayed trains.
-
Collecting your train ticket
You can pick up your Rail&Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only be available when you are returning to the airport.
For further information you can contact our reservations department in Germany: +49 69 770 673-052.
Flight Advisory
Important update on COVID-19 Restriction
Please note that you may be subject to a measure to prevent the spread of COVID-19 taken by the Government of Canada and to the best of your knowledge, you are not prohibited from entering Canada.
Electronic Travel Authorization (eTA) notification for passengers travelling to or transiting through Canada
Click on the image below to read more:
Important Notice
Please note that operation of flights from Buenos Aires (EZE), Argentina to Sao Paulo (GRU), Brazil is subject to government authorities approval.
The transactions are reached by 30% INCLUSIVE AND SOLIDARITY TAX PAIS (O5) as well as 35% FISCAL TAX AFIP RG 4815 (Q1);
Important Notice
The transactions are reached by 30% INCLUSIVE AND SOLIDARITY TAX PAIS (O5) as well as 35% FISCAL TAX AFIP RG 4815 (Q1);
Flight Advisory
Due to the current travel restrictions communicated by the government of State of Kuwait, Ethiopian Airlines does not accept passengers traveling from China to the State of Kuwait until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Equatorial Guinea, Ethiopian Airlines does not accept passengers traveling from China to Republic of Equatorial Guinea until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Madagascar, Ethiopian Airlines does not accept passengers traveling from China to Republic of Madagascar until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Seychelles, Ethiopian does not accept passengers traveling from China to Republic of Seychelles until the government restriction is waived, except nationals of Republic of Seychelles.
Flight Advisory
All returnees to Ghana will be subject to the mandatory 14-days quarantine at own cost. Hotel arrangement and payment has to be done before departure.
Flight Advisory
All passengers(arriving, departing and transiting passengers) must fill the a Declaration Form 48 before hours of their departure. which can be found on the following link: Declaration Form All passengers should have the filled form on their phone or printed while travelling. Any passenger without this form is not accepted at ABJ airport.
Flight Advisory
All passengers irrespective of their nationality must fill the Passenger Locator Form ( PLF ) 48 hours before check-in which can be found on the following link: Passenger Locator Form
Flight Advisory
The fare displayed here is for passengers finalizing their payment online with a credit card; Please note that we only accept payments at ticket office with USD currency only.
Flight Advisory
It is advisable to make check-in on our web/Mobile App and please note that check-in will be closed 90 Minutes before scheduled flight departure time.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
Travel restrictions to Dubai
Strict travel restriction apply to the selected destination. Please contact Ethiopian office for more information.
Note: UAE citizens are exempted from this restrictions.
Discount Offer
Dear Esteemed Customer,
Whenever you make payment using your International Credit Card, you are entitled a discount of 15% for economy class and 20% for Business class. Make sure to insert GEM01 under the Promo Code option.
Thank you!
Travel Advisory
Starting from 26th of January 2021, the U.S. government requires all passengers with two years of age and older traveling to the United States from any international location to test negative for COVID-19 within three calendar days of departure.
For more details on the order, please visit the CDC's website.
As per the current regulation issued by the relevant authorities at destination airports, travellers originating from South Africa in the last 14 days will not be accepted for travel to or transfer through Dubai , Washington , New York , Chicago and Sao Paulo from any other point except for returning nationals. Please contact our sales team for details at jnbcto@ethiopianairlines.com.
Flight Advisory
Changes on check-in time for flight ET705
Due to CDG airport congestion and actions taken by airport authorities, Ethiopian Airlines check-in time for ET705 will start at 5:15 p.m. and the check-in counter will be closed at 7:45 p.m. Passengers arriving late after 7:45 p.m. will not be accepted and date / flight penalties will apply.
Flight Advisory
Agency Ethiopian Airlines Closed Due to Lockdown
Click & Collect FOR TICKETS ALREADY BOOKED ONLY APPOINTEMENT TO TAKE CALLING 01 53 89 21 05
Changes on check-in time for flight ET705
Due to CDG airport congestion and actions taken by airport authorities, Ethiopian Airlines check-in time for ET705 will start at 5:15 p.m. and the check-in counter will be closed at 7:45 p.m. Passengers arriving late after 7:45 p.m. will not be accepted and date / flight penalties will apply.
Travel Advisory - Kuwait
Effective from 07 February 2021 until further notice only the below listed passengers are allowed to enter Kuwait.
- Kuwaiti Nationals
- Domestic Worker (house maids) travelling with Kuwaiti nationals
- Diplomats and Diplomatic missionaries (PCR test will be provided for free upon arrival and there don't need to register on Kuwait Mosafer APP)
- Ministry of Health staffs
- Government or Private Clinic medical sector staffs (for private clinic medical staffs prior approval has to be obtained from Ministry of Health (MOH))
- Direct families of the above categories
- Domestic helpers who are confirmed to travel under BelSalmah Quarantine Package and have authority to board email.
- Domestic helpers who are confirmed to travel under BelSalmah Quarantine Package and have authority to board email. (don't need to register on Kuwait Mosafer APP)
All travelers are required:
- To present a COVID-19 negative certificate with 72 hours validity.
- To register in advance on Kuwait Mosafer link (https://Kuwaitmosafer.gov.kw ) to pay for hotel and two PCR Covid tests.
To check for payment detail use https://admin.airportkey.com/
Travel Advisory
As per the current regulation issued by the relevant authorities at destination airports, travellers originating from South Africa in the last 14 days will not be accepted for travel to or transfer through Dubai , Washington , New York , Chicago and Sao Paulo from any other point except for returning nationals. Please contact our sales team for details at jnbcto@ethiopianairlines.com.
