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Ethiopian Worldwide Contacts
Please select a country below to view contact information for your nearest local Ethiopian office
CONTACT OF ANGOLA
| City | Luanda |
||
| Country | Angola | ||
| Address |
Largo 4 De Fevereiro Hotel Presidente Meridian |
||
| E-mail: |
City Ticket office;-ladetcto@ethiopianairlines.com melatas@ethiopianairlines.com |
||
| Phone: |
Reservation Desk- (222)310328 Sales Team-(222)310615 |
||
| Fax: | NIL | ||
| Working hours: |
|
| AIR PORT | 4 de Fvereiro Airport | ||
| Address: | Luanda Angola | ||
| Phone: | (244)914526675) ,24492410192 | ||
| E-mail: |
|
RESERVATIONS & TICKETING OFFICE |
|
| Country: | ARGENTINA |
| Name of Aviareps Office: | AVIAREPS ARGENTINA |
| Country Manager: | Micaela Poole |
| Sales Manager: | Alfredo Martinez |
| Reservations & Ticketing: | Vanesa Solis |
| Operating Hours: | 9AM - 6PM |
| Address: | Carlos Pellegrini 1135, Piso 10 |
| Telefax: | 54 11 4326-0362 / 0364 |
| Emails: | Ethiopian.Argentina@aviareps.com |
AIRPORT OFFICE (Airport Operational issues only) |
|
| Address: | Ezeiza International Airport, Corporate Building AA2000, SUITE 103, CP B1802EZE, Buenos Aires, Argentina (Temporary) |
| Airport Manager: | Gustavo Armentano |
| Phone: | N/A |
| Fax: | N/A |
| Email: | EZEAPT@ethiopianairlines.com EZEATO@ethiopianairlines.com |
| Working Hours: | Monday to Sunday from 17:30hs to 22:30hs. |
| Baggage Service Email: | EZELL@ethiopianairlines.com |
| Baggage Service Phone: | +549 11 5426 7777 |
| Baggage Service Working Hours: | Monday to Friday from 16:00hs to 21:00hs |
| Check In Counters: | Located at Terminal “C” from 201 to 206, Ezeiza International Airport open from 18:00hs to 20:30hs. |
CARGO OFFICE (Cargo operations only) |
|
| Address: | Ezeiza International Airport, Corporate Building AA2000, SUITE 108, CP B1802EZE, Buenos Aires, Argentina |
| Phone: | +54 11 5480-0157 |
| Fax: | +54 11 4897 4042 |
| EZECARGO@ETHIOPIANAIRLINES.COM | |
| Working Hours: | Monday To Friday From 09:30hs To 16:30hs (Except National Holidays) |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
24 hours all year round
| Company: |
|
|
|---|---|---|
| Mailing Address: |
1020 Vienna, Hedwiggasse 4/1-4 Entrance at the Corner with Helenengasse, 1020 Vienna, Austria |
|
| Phone: |
+43 720229149 +43 (01)585363030 +43 6649100835 (Cell) |
|
| Fax: | +43 (01) 585 36 30-88 | |
| Email: | reservationsET.austria@aviareps.com | |
| Working hours: | Mon - Fri, 09:00 - 17:00 hrs (no lunch break) Closed on Sat and Sun |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free: 97316199205
24 hours all year round
| City: | Manama |
|---|---|
| Address: | Zamil Tower 2, Ground floor, Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain. |
| Mailing address: | Ethiopian Airlines P.O. Box 1044, Kingdom of Bahrain |
| E-mail: | Bahgsa2@ethiopianairlines.com |
| Phone: | (973) 17208504 |
| Fax: | (973) 17210175 |
| Working hours: | Sun - Thu 08:00 - 13:00 & 14.00 - 18:00 Sat – 08:00 – 14.00 |
| Company: | Bahrain International Travel |
|---|---|
| City: | Bahrain |
| Address: | Zamil Tower 2, Ground floor,Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain |
| Mailing Address: | P.O. Box 1044 |
| Phone: | (973) 17 223315 |
| Fax: | (973) 17210175 |
| E-mail: | leisure@Bahraintravel.com.bh |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll-free: 078 25 92 42
24 hours all year round
| City Ticket Office | |
| City: | Brussels |
| Address: | J.E.Mommaertslaan 18B – 1831 Diegem |
| E-mail: | Et.be@kales.com |
| Phone: | +32(0)2/716 00 60 Reservation:+32(0)2/716 00 60 Sales:+32(0)2/716 00 73 |
| Fax: | |
| Working hours: | Mon-Fri 09.00-17.15 / for public 10.00-16.00 |
| Airport Office | ||
| City: | Brussels | |
| Address: | Brussels Airport, Leopoldlaan, 1930 Zaventem | |
| E-mail: | brutktdsk@ethiopianairlines.com | |
| Phone: | +32 27160060/+32 498629261 | |
| Working hours: |
| |
Call Centre Toll Free Number: +229 62 50 09 79 (24 Hours)
City Ticket Office
General Sales Agent : Afri Wings Express Voyages
| City: : | Cotonou |
|---|---|
| Address: |
C/7007 G 28 COCOTIERS COTONOU BENIN Airport Road Avenue In front of Ministry of Industry and Trade |
| Phone : | +229 6633 8585 /+229 6702 2183 |
| Fax : | +22921 31 05 70 |
| Email: |
COOGSA@ethiopianairlines.com and COOCTO@ethiopianairlines.com jaiw@ethiopianairlines.com - GSA Manager samrawitg@ethiopianairlines.com Area Manager |
| Working hours: | Monday-Friday : 08:00-17:30 ; Saturday: 09:00-13:30; |
| Airport : | International Airport Cardinal Bernadin Gantin of Benin |
|---|---|
| Address: | Avenue Jean Paul II ,Cotonou, Benin |
| Mailing Address: | Ethiopian Airlines, Cotonou Benin, P.O. Box 1051 |
| E-mail: | cooapt@Ethiopianairlines.com |
| Phone: | 229 95 62 81 88 |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:002698003002524
24 hours all year round
| City: | Gaborone |
|---|---|
| Adress: | Ethiopian Airline Gaborone Plot 54354 section 9, Unit 1 CBD Central square Telephone Number +2673111631 P.O. Box 60666, Gaborne, Botswana |
| Ticket office address | |
| Ticket Office GBE | GBECTO@ethiopianairlines.com |
| Sales Manager GBE | GBESM@ethiopianairlines.com |
| Area Manager | EliasKT@ethiopianairlines.com |
| Reservation Office GBE | GBERES@ethiopianairlines.com |
| City | Guarulhos |
|---|---|
| Address | Guarulhos International Airport |
| Phone: | +55 11 2445 4157+ 55 11 7740 8156 |
| E-Mail: | Grupaxservices@Ethiopianairlines.Com fabiolaP@ethiopianairlines.com |
| name: | Hae – Heavyweight |
|---|---|
Address: | Av. Dr. Cardoso De Melo, 1460 Sl 63 6º Andar Vila Olímpia - São Paulo-Sp |
| Phone: | +55 (11) 3881 8735 +55 (11) 7777 6107 |
| E-Mail: | Alyne.Fukuda@Haegroup.Com |
| Country | BRASIL |
|---|---|
| Name of Aviareps Office | AVIAREPS Assessoria em Turismo |
| Country Manager | Denis Ribeiro |
| Marketing and PR Coordinator | Tomas Penna |
| Finance | Ezequiel Dos Santos |
| Reservations & Ticketing | Mr Dalton Costa |
| Operating Hours | 09:00 - 18:00 (accessible to the public) |
| Address | Rua Dr. Rafael de Barros, 210. – 4th Floor PARAÍSO, São Paulo/SP CEP: 04003-041 |
| Phone | 55 11 4063 5199 |
| Emails | Travel agencies- atendimento@ethiopianairlines.com Passengers- saocto@ethiopianairlines.com |
| Company: | TAL Aviation Bulgaria Ltd. |
|---|---|
| Address: | 36, Patriarh Evtimii bvd, Sofia 1000, Bulgaria |
| Phone: | +359 2 981 99 10 |
| Fax | +359 2 981 99 12 |
| sales@talaviation.bg | |
| Working hours |
Mon-Fri: 09:00-17:00 |
| Contact person: | Georgi Kabaivanov, Country Manager Bulgaria |
| City: | Ouagadougou |
|---|---|
| Address: | Av. Kwame N'krumah en face de l'Hôtel Palm Beach |
| Mailing address: | 01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso |
| E-mail: | OuaApt@Ethiopianairlines.com |
| Phone: | 0022625301024/25, 0022625310550 |
| Fax: | 0022625301886 |
| Working hours: | Mon - Fri 08:00 -12:30 (Morning), 15:00 to 18:00 (Afternoon), Sat 08:00Am - 12:30Pm |
| City: | Ouagadougou |
|---|---|
| Company: | Euro World Sarl |
| Mailing address: | Euro World (Burkina Faso) 01 BP 4883 Ouagadougou Kwame N'nkrumah Ouagadougou-Burkina Faso |
| Phone: | 226 5030 1652/1685 |
| Fax: | 226 5030 1886 |
| E-mail: | OUARES@ethiopianairlines.com |
| Working hours: | Mon - Sat 08:00 -19:30 Sun 09:30 -13:30 |
| City: | Bujumbura |
|---|---|
| Address: | Avenue de la Victoire NBR 09, Bujumbura |
| Mailing address: | B.P. 573 |
| E-mail: | bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com |
| Phone: | (257) 22226038, (257) 22226820 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00 |
| Airport: | Bujumbura |
|---|---|
| Address: | Bujumbura International Airport |
| Phone: | 257-22229842 |
| allbjmetairportstaff@ethiopianairlines.com |
| City: | Bujumbura |
|---|---|
| Address: | Avenue de la Victoire NBR 09, Bujumbura |
| Mailing address: | B.P. 573 |
| E-mail: | bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com |
| Phone: | (257) 22226038, (257) 22226820 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00 |
| Airport: | Bujumbura |
|---|---|
| Address: | Bujumbura International Airport |
| Phone: | 257-22229842 |
| allbjmetairportstaff@ethiopianairlines.com |
| Airport: | Douala International Airport |
|---|---|
| Phone: | +237 33433730/+237677117729 |
AllDLAETAirportStaff@ethiopianairlines.com |
| City ticket office: | Yaoundé |
|---|---|
| Address: | Y building RUE 1755 Nouvelle Route Bastos |
| Email: | ALLNSIETAirportStaff@ethiopianairlines.com |
| Phone: | +237 222209268 or +237 222209304 Cell +237678780452 |
| Working hours: | MON to FRI from 08:30 – 17:00 SAT 08:30-12:00 |
| Airport office: | Yaoundé – Nsimalen International airport office |
| Ethiopian Airlines P.O BOX | 3563 Yaoundé |
| Email: | ALLNSIETAirportStaff@ethiopianairlines.com |
| Address: | Suite 1912 - 365 Bloor Street East, M4W 3L4, Toronto, Ontario, Canada |
|---|---|
| Phone: | Reservation Office: +1416 962 0005 EXT : 202/203 Toll free number: 1 800 445 2733 |
| Fax: | +1 416 962 0095 |
| Email: | yyzres@ethiopianairlines.com TingertA@ethiopianairlines.com |
| Facebook : | https://www.facebook.com/EthiopianAirlinesCanada/ |
| Twitter : | https://twitter.com/FlyEthiopianCAN |
| Instagram : | https://www.instagram.com/ethiopianairlinescanada/ |
| Working hours: | Mon - Fri: 09:00AM to 05:00PM |
| Address: | T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport, Toronto, Canada |
|---|---|
| Phone: | +1 905 405 0040/+1 416-996-3384/+1 416-996-5780 Toll-free no: 1 800 445 2733 |
| Fax: | +1905 405 0005 |
| Email: | yyzapt@ethiopianairlines.com |
| Working hours: | MON/WED...........09:00 A.M TO 05:00 P.M TUE/THU/FRI/SAT/SUN.....07:00 A.M. TO 3:00 P.M |
| Company | Airline Services International Inc. |
|---|---|
| Address: | 5160 Explorer Drive Unit #4 Mississauga ON L4W 4T7 |
| Phone: | 905.629.4522 |
| Fax | 905.629.4651 |
| Email: | ops@airlineservices.com |
| Company: | Blueberry Voyage |
|---|---|
| City: | Bangui |
| Mailing Address: | Avenue B.Boganda En face Restaurent 5 fourchettes A cote Ex sofia Credit, Bangui CAR. |
| Phone: |
+236 75 41 42 04, +236 72 56 42 87, +236 72 20 30 30 |
| E-mail: | mkumar@blueberry-travel.com, ksingh@blueberry-travel.com |
| City Office | ||
|---|---|---|
| City: | N' Djamena | |
| Country: | Chad (Republic of) | |
| Address: |
|
|
| E-mail: | Reservation: ndjres@ethiopianairlines.com Area Manager: Gizachewm@ethiopianairlines.com |
|
| Phone: |
Reservation: 23566254531 Mrs Felicite Reservation:23566207271 Mr Abdine Reservation: 23566240161 Mr Abbo Area Manage: 23566896226 Mr Gizachew Melese |
|
| Working hours: | Monday-Thursday 08 am - 03:30 pm,Friday - Saturday 08 am -12:30 pm |
| Airport Office | |
|---|---|
| Airport: | Hassan Djamous International Airport,N'djamena. |
| Phone: | +235 66 99 0303 Mr Ahmat |
| Email: | ndjaptagents@ethiopianairlines.com Ahmat Mahamat Customer Service Agent Airport: AhmatM@ethiopianairlines.com |
| Working hours: | Every day (08H00-16H00) |
24-hour China Call Center
Tel: +86 4008 071 787 (Mandarin, Cantonese)
+86 4001 589 689 (English)
Email: Callcenter@ethiopianairlines.com.cn
WeChat: feimallchina
Beijing Office
Tel: +86 010-65050315
Email: etbjscto@ethiopianairlines.com.cn
Address: Room 704, SK Tower, A6 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China
Beijing Airport Office
Tel: +86 15011555744
Email: etbjsapt@ethiopianairlines.com.cn
Address: Room 12, 1st Floor, Hilton Hotel, Beijing Capital Airport, No.2 Sanjing Road, Shunyi District, Beijing 101312, China
Beijing Cargo Office
Tel: +86 010-53269318
Email: etpek@megacap.com.cn
Address: Room613,Plaza G, HangCheng Building, No.2, JinSui Road, ShunYi District, Beijing, China
Shanghai Office
Tel: +86 021-60509685
Email: etshacto@ethiopianairlines.com.cn
Address: Room 2110, 21 Floor, Xianlesi Plaza, 388 Nanjing West Road, Huangpu District, Shanghai 200003, China
Shanghai Airport Office
Tel: +86 021-68339885 / +86 18117315785
Email: etshaapt@ethiopianairlines.com.cn
Address: Room 2-B1-M10, Terminal2, Pudong Airport, Shanghai, China
Shanghai Cargo Office
Tel: +86 021- 68356536
Email: etpvg@megacap.com.cn
Address: Room 325A, No. 168 Suhang Road, Pudong International Airport, Shanghai, China
Guangzhou Office
Tel: +86 020-87621101
Email: etcancto@ethiopianairlines.com.cn
Address: Room 502, 5th Floor, Guangdong International Building Podium, Yuexiu District Central City Road 339, Guangzhou 510030, China
Guangzhou Airport Office
Tel: +86 020-3654 6729 / +86 152 1881 8729
Email: etcanapt@ethiopianairlines.com.cn
Address: Room W108, Pullman Hotel, Baiyun International Airport, Guangzhou
Guangzhou Cargo Office
Tel: +86 020-36066253 / +86 020-36069230
Email: etcan@sino-eth.com
Address: Shibao Office, 3rd Floor, No.38 Helong 8th Road, Taicheng Village, Renhe Town, Baiyun District, Guangzhou, China
Chengdu Office
Tel: +86 028-85505765
Email: etctucto@ethiopianairlines.com.cn
Address: Room 802, POLY CENTER North Tower, NO.7 Lingshiguan Road, Wuhou District, Chengdu 610000, China
Chengdu Airport Office
Tel: +86 028-85207375/6, +86 17760523379
Email: ctuapt@ethiopianairlines.com
Address: Room L350, 1st Floor, Terminal 1, Chengdu Shuangliu International Airport
Chengdu Cargo Office
Tel: +86 028- 64402498/+86 18688396786
Email: Kim.dai@megacap.com.cn
Address: Room # 1505, 15th Floor North Tower, Poly Center, No. 7 Lingshiguan Road, Chengdu, China
| City: | Comoros |
|---|---|
| Company:. | Matembezi Travel & Tourism |
| Mailing Address: | Itsambouni Moroni |
| Phone: | 00 269 773 04 22/33 04 00 00 |
| Fax: | 269 773 00 75 |
| agence.matembezi@comorostelecom.km | |
| City Office | |
| City: | Moroni |
| Country: | Comoros |
| Address: | MORONI ITSAMBOUNI |
| Mailing address: | Po box 514 MORONI ITSAMBOUNI |
| E-mail: | matembezi.agencytravel@yahoo.com |
| Phone: | +269 773 04 22 Mob: +269 333 04 00 |
| Fax: | NA |
| Working hours: | 08:00-3.30 Mon-Thursday, 08:00-12:00 Friday- Saturday, Sunday/public holidays closed |
| Airport Office | |
| Airport: | Prince Said Ibrahim International Airport (HAH) |
| Address: | MORONI- HAHAYA |
| Phone: | Currently no office due no space available at HAH APT ; |
| NA | |
| Working hours: | H24 |
City Office
| City: | Abijan |
|---|---|
| Address: | Plateau : Avenue Chardy, Immeuble le Paris |
| Mailing address: | 01 BP 5897 Abidjan 01 |
| Phone: |
Reservation & Ticketing Office/Refund related calls, all information Landlines: (0025) 2720219332 / 2720215538 / 2720219430 |
| Fax: | (0025) 20219025 |
| E-mail: | Abjres@ethiopianairlines.com |
|
Working hours: |
Mon-Fri 08:00-16:00 Sat 09:00-12:00 |
24/7 throughout the year: Our Call Center with +251 116 179 900
Sales related: (00225) 0556445596
In case of emergency: Area Manager:
Mob: (00225) 0505061583
Airport Office
| Airport: | Port –Bouet Aeroport F.H.B. |
|---|---|
| Address: | 01 BP 5897 Abidjan 01 |
|
Manager Airport Services – Abidjan: |
Passenger |
| Tel: | (00225) 0505063294/(00225) 0575182592 |
| E-mail: | ABJAPT@ethiopianairlines.com |
| Working hours: |
Monday,Tuesday,Friday :08:00 - 16:00 Thursday& Sunday : 09:00 - 15:00 Wednesday&Saturday: 07:00-13:00 |
| Cargo related | Tal aviation |
| Tel |
(00225) 0778432499/0566004442 |
| ops.abj@talcargo.com |
| Company: | TAL Aviation CZ sro |
|---|---|
| City | Prague |
| Mailing Address: | TAL Aviation CZ sro. Spálená 51 (5p), Prague 1, 11000, CZECH REPUBLIC |
| Phone: | +420-224 815 374 |
| Fax: | +420-224 815 379 |
| Contact person: | Mrs Karla Svobodova, Sales Manager Czech Republic & Slovakia |
| Email: | Karla.S@tal-aviation.cz ethiopian@tal-aviation.cz |
| Working hours: | Mon - Fri: 09:00 - 17:30 |
General Sales Agent
| Company: | TAL Aviation CZ s.r.o. |
| Address: | V Jámě 1, 3rd floor, Praha 1, 11000, Czech Republic |
| Phone: | +420 224 815 378 |
| Email: | ethiopian@tal-aviation.cz |
| Working hours: | Mon-Fri: 09:00-17:00 |
| Contact person: | Karla Svobodova, Sales Manager Czech & Slovak Republic |
| City: | Kinshasa |
|---|---|
| Address: | 30 Juin Blvrd Aforia Immeble 1525, |
| Mailing address: | P.O.Box 7585, Kinshasha Gombe |
| E-mail: | fihres@ethiopianairlines.com fihcto@ethiopianairlines.com |
| Phone: | 00243-0817006585 / 810884000 / 998378514 |
| Working hours: | Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30 |
| City: | Kinshasai |
|---|---|
| Airport: | Ndjili International Airport |
| E-mail: | FIHAPT@ethiopianairlines.com FIHPAX@ethiopianairlines.com |
| Phone: | +243817006589 |
| Working hours: | Mon-Sun 0830-1630 |
| City: | Lubumbashi |
|---|---|
| Airport: | Luano International Airport |
| Address: | Cocoa House House Ground floor, Kwame Nkrumah Avenue |
| E-mail: | fbmapt@ethiopianairlines.com |
| Phone: | (243)812771780/ +243 818 780 779 |
| Working hours: | Vary according to flight schedule |
| Company: | Alamdar Tour and Travel |
|---|---|
| Address: | Lubumbashi D.R.Congo |
| Phone: | +243816546523 and +243817789225 |
| E-mail: | lionelle@jefferytravels.com salman@jefferytravels.com |
| Working hours: | Mon – Fri 08:00 – 17:00, and Sat 0800-12:30 |
| Company: | Alamdar Tour and Travel |
|---|---|
| Address: | Kisangani D.R.Congo |
| Phone: | +243814547062 |
| E-mail: | Sales-fki1@jefferytravels.com |
| Working hours: | Mon – Fri 08:00 – 17:00, and Sat 0800-12:30 |
| City: | Goma |
| Address: | 18 Boulevard Kanyamuhanga, central ville-Goma |
| E-mail: | negusm@ethiopianairlines.com gomsm@ethiopianairlines.com |
| Phone: | +243 973 487 778 /+243 997 384 447 /+243 896 770 220 |
| Working hours: | Mon-Sat 0830AM-0600PM |
AIRPORT OFFICE
| City: | Goma | |
| Airport: | Goma International Airport | |
| E-mail: | Negusm@ethiopianairlines.com gomsm@ethiopianairlines.com |
|
| Phone: | +243 973 487 778/+243 997 384 447/+243 896 770 220 | |
| Working hours: | As per flight schedule-Mon,Wed,Fri and Sat | |
GSA for Passenger | |
City: | Copenhagen |
Address: | Vester Farimagsgade 1, Second floor, 1606 Copenhagen, Denmark |
E-mail: | ETres.Denmark@aviareps.com – Reservations ETsales.Denmark@aviareps.com – Sales |
Phone: | +45(0)8 - 987 1638 – Reservations |
Working hours: | |
| City: | Djibouti |
|---|---|
| Country: | Republic of Djibouti |
| Address: | Djibouti International Airport, Ambouli Boulevard de Gaulle Street, Rue de ARTA |
| Mail address: | P.O.Box 90 |
| Phone: | Mobile: 253 – 77804783 (Area Manager) 253- 77815479 (Air Port Manager) |
| E-mail: | solomonyb@ethiopianairlines.com |
| Company: | Globe Travel |
|---|---|
| City: | Djibouti |
| Mailing address: | Bld Administrateur Bernard Djibouti P.O. Box 1181 |
| Phone: | 0025321351007 |
| Fax: | 00253 21354888 |
| Email: | globe_ethiopianair@intnet.dj |
| City: | Cairo |
|---|---|
| Country: | Egypt (Arab Republic of) |
| Address: | Ethiopian Airlines, 69 Abdelhamid Badawi street , Concord el salaam Hotel |
| Phone: | (202) 2180 0935, 2180 0936, 2180 0937, 2180 0392 Call Center: Toll-Free: 080 0000 0411 |
| Fax: | (00 2 02) 21800934 |
| E-mail: | caires@ethiopianairlines.com |
| Working hours: | 08:30-15:30 Saturday-Thursday |
| Airport: | Cairo International Airport |
|---|---|
| Address: | Cairo International Airport (Terminal 3) |
| Phone: | Passenger: (00 202)2265 4398 Cargo: (00 202) 22672910-24150959 |
| Fax: | (00 202) 26214934 |
| CaiApt@ethiopianairlines.com |
| City: | Malabo |
|---|---|
| Address: | Independence Avenue. PDGE Building 2nd floor |
| Mailing address: | P.O.B 475 Malabo, Equatorial Guinea |
| E-mail: |
Stephaniep@ethiopianairlines.com |
| Phone: | Mobile: +240-222-671141 240-222-205794 |
| Working hours in LCL: |
Mon – Fri 08:30 – 17:00 |
| Airport: | Malabo International Airport | |
|---|---|---|
| Address: | Malabo | |
|
Tel: |
|
|
| E-mail: |
|
|
| Working hours: | Operational |
|
Mob +240-222-177327 |
Contact for Eritrea
City Office
| City: | Asmara | |
|---|---|---|
| Country: | Eritrea | |
| Address: | 176/13 Street (Near Reno Restaurant) Asmara,Eritrea | |
| E-mail: | Reservation: ASMCTO@ethiopianairlines.com Sales: BerhaneMe@ethiopianairlines.com Area Manager:AlemuD@ethiopianairlines.com | |
| Phone: | Reservation: +291 113991 Sales: +291 113991 Mr. Berhane Mehari Area Manager: +291 7 112237 Mr. Alemu Debissa | |
| Fax: | Nil | |
| Working hours: |
|
Airport Office
| Airport: | Asmara International Airport |
|---|---|
| E-mail: | AirportOfficeAsmara2@ethiopianairlines.com |
| Phone: | + 291 153949 |
| Working hours: | 09:00 – 15:00 on flight days |
| Global Call Center | |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Ethiopian Airlines Head Office |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 116 179 900 (6787 to be used within Ethiopia) |
| Working hours: | : 24/7 throughout the year |
Main City Ticket office | |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Churchill Road |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 115 154036 |
| Working hours: | 08:00 – 18:00 Monday to Friday 08:00-17:00 Saturday It is closed on Sundays |
Hilton Ticket Office | |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Inside Hilton Hotel |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 115 511540 |
| Working hours: | Monday to Friday, 08:00am-18:00pm. Saturday 8:00am-5:00pm. |
| Closed on Sundays and public holidays. | |
SKY Light Ticket office | |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Sky Light Hotel |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | |
| Working hours: | Working hours: Monday to Friday 08:00 -18:00 |
| Saturday 08:00-17:00 Sunday and Public Holidays Closed | |
Addis Ababa Sales Office
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Ethiopian Airport Enterprise Building, Ground Floor |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251 11 637030 |
| Working hours: | Monday to Friday 08:00 -17:00 |
Airport Offices | |
| Airport: | Bole International |
| City: | Addis Ababa |
| Country: | Ethiopia |
| Address: | Bole International Airport |
| Mailing address: | P.O. Box 1755, Addis Ababa |
| Phone: | +251115178320/455 |
| Working hours: | Dom:06:00-18:00 INT:06:00-01:45 |
| Customer Relations | Please contact customer relation through: Support and Feedback |
| Baggage Service | +251 11 5178306/+251-11-6650304 |
| Airport check in counter | 251-11- 5178455/955 |
|
GSA for Passenger |
|
|
City: |
Helsinki |
|
Mailing |
Luna House, Mannerheimintie 12B, 00100 Helsinki, Finland |
|
E-mail: |
ETres.Finland@aviareps.com – Reservations |
|
Phone: |
+35(0)8 - 942 454 705 – Reservations |
| Working Hours: |
Mon-Fri:0900-1700 Closed on Sat and Sun |
|
General Sales Agent - Cargo only |
|
|
City |
Helsinki |
|
Company: |
Kales Airline Services Oy |
|
Mailing Address: |
Perintötie 2 D, FI-01510 Vantaa, Finland |
|
Phone: |
+358 9 8700 350 |
|
Fax: |
+358 9 8700 3515 |
|
Email: |
|
|
Working hours: |
Mon - Fri 09:00 - 17:00 |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
resa.ethiopianairlines@apg-ga.com
Phone: | 082 582 6135 (24 hours all year round) |
|---|---|
| Claims: | ethiopian.customercare@apg-ga.com "PASSENGERS TRAVELLING FROM FRANCE) |
| Phone: | +33 1 48 16 04 08 / 09 or +33 1 74 37 04 80 |
|---|---|
| Web: | http://www.worldtracer.aero/filedsp/et.htm |
| Airport: | Roissy Charles de Gaulle (CDG) - Terminal 2A |
|---|---|
| Mailing Address: | CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France |
| E-mail: | parapt@ethiopianairlines.com |
| City: | Paris |
|---|---|
| Company: | Air Promotion Group (APG) |
| Mailing Address: | 66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008 Paris (M° Franklin Roosevelt) |
| Phone: | 0825 826 135 |
| Fax: | +33 153 771305 |
| E-mail: | resa.ethiopianairlines@apg-ga.com |
| Working hours: | Mon - Fri 09:00 - 17:30 (ticketing desk) Mon - Fri 09:00 - 18:00 (call center) |
| Company: | ATC AVIATION SA |
|---|---|
| Address: | ATC Aviation Services SA BP 13 526 3 Rue du cercle 95709 Roissy CDG Cedex / France |
| Phone: | +33 1 7003 8052 / 53 / 54 |
| Fax: | +33 1 7003 8050 |
| E-mail: | ethiopian.fr@atc-aviation.com |
Airport Office
| Airport: | Aéroport Marseille Provence |
| Mailing Address: | 13700 Marignane Cedex, France |
| E-mail: | parapt@ethiopianairlines.com |
| General Sales Agent (Passenger) | |
| City: | Marseille |
| Company: | Air Promotion Group (APG) |
| Mailing Address: | 8 Boulevard de Dunkerque – 13002 Marseille |
| Phone: | +33 4 20 10 56 40 |
| E-mail: | resamrs@apg-ga.com |
| Working hours: | Mon - Fri 09:30 - 12:30 / 13:30 - 17:30 |
| City: | Libreville |
|---|---|
| Address: | Glass - London, parcelle no 176 |
| Mailing address: | P.O. Box 12802 Libreville, Gabon |
| E-mail: | AmareB@ethiopianairlines.com |
| Phone: | City office: 00241 05931660, 0024101741315 Area Manager Cell: 00241 05322020 |
| Working hours: | Mon - Fri 08:00-15:30, Sat 09:00 – 11:30 |
| Airport: | Leon Mba International Airport |
|---|---|
| Address: | Terminal Building, 1/F |
| Mailing address: | P.O. Box 12802 Libreville, Gabon.; Office No. 144 |
| Phone: | Airport Senior Agent:00241 05316666; Customer Service Officer |
| E-mail: | LBVAgent@ethiopianairlines.com; FikirteY@ethiopianailrines.com; JudeO@ethiopianairlines.com; and Amareb@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00-15:30, Sat 09:00 – 11:30 |
|
Global Call Centre
|
0800 0006062 24 hours all year round |
|
City: |
Frankfurt, Germany |
|
City Ticket Office: |
General Sales Agent (Aviareps AG) |
|
Address: |
Kaiserstrasse 77 60329 Frankfurt/Main Germany |
|
Phone: |
|
|
Reservation |
+49 (0) 69-770 673 052 |
|
Sales |
+49 (0) 69 770 673 053 |
|
Fax: |
+49 (0) 69 770 673 028 |
|
|
|
|
Reservation |
|
|
Sales |
|
|
Google Map Location:- |
|
|
Working Hours |
Mon-Fri 09:00AM – 06:00PM |
|
Airport Office |
Office at the Airport |
|
Address: |
Terminal 1, Hall B Counter 526 Frankfurt Airport |
|
Phone: |
|
|
Airport Manager |
(+49 (0)6969769790) |
|
Fax: |
+49-(0)69691945 |
|
Email: |
FRAAPT@ethiopianairlines.com |
|
Working Hours |
Daily
|
|
Cargo: |
|
|
Address: |
Cargo City Süd, Geb. 641; 60549 Frankfurt /Germany |
|
Phone: |
+49 69 69805347 |
|
Fax: |
+49 69 698053 20 |
|
Email: |
ethiopian.de@atc-aviation.com |
|
Working Hours |
Mon-Fri 09:00AM – 06:00PM |
|
Head Office |
|
Address: Bole Road, Ethiopian Airlines Head Office
|
Tel: |
+251-116-656666 |
|
Mailing Address |
P.O. Box 1755, Addis Ababa |
|
Website: |
|
|
Working hours |
24/7 throughout the year |
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise building first floor
Addis Ababa, Ethiopia
|
Tel: |
+251-116-656666 #3 |
|
Email: |
|
|
Website: |
|
|
Working hours |
24/7 throughout the year |
For information and services regarding medical packages, please contact ET Medical Travel
Address: Bole, Ethiopian Airlines Head Office
Addis Ababa, Ethiopia
|
Tel: |
+251115178711/8871/4514 |
|
Email: |
|
|
Working hours |
Monday – Friday (08:00 – 17:00) |
| City: | Accra |
| Address: | Cocoa House Ground floor, Kwame Nkrumah Avenue |
|---|---|
| Mailing address: | GP 3600 Accra Ghana |
| E-mail: | Area Manager’s: YemisrachAl@Ethiopianairlines.Com (Yemesrach Alemayehu) or acccto@ethiopianairlines.com |
| Phone: | +233302664858 |
| Fax: | (233-302) 673968 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 09:00 - 13:00 |
| Airport: | Kotoka International |
|---|---|
| Address: | Kotoka International Airport |
| Phone: | +233 24 242 6303 (233 302) 775168/778993 |
| accapt@ethiopianairlines.com | |
| Working hours: | Mon - Fri 08:00-12:00 [APT Office hours subject to the seasonal flight schedule] |
Reservation Office:
Ethiopian Airlines| c/o Gold Star Aviation 34, Filellinon st. & Amalias Ave.|105 58 Athens - Greece |
Tel: +30 210 32 46 706, Fax: +30 210 3225 169 |
ethiopian@goldstar.gr , http://www.goldstar.gr/ |
Airport:
Swissport Greece Ground Handling Services |
Main Terminal Building , GR-19019 |
Athens International Airport – Spata-Greece |
Email:sph.dsm.pax@swissport.gr |
Tel:(+30) 210 35 31 061 |
Mob:(+30)693 692 4104 |
| City: | Conakry |
|---|---|
| Company:. | Guinée Voyage ET-GSSA |
| Address: | Conakry Kaloum Area Almamy, Immeuble Koula |
| Phone: | +224 628220123 ET-GSSA Ticket Manager +224 624708645 ET-GSSA Tickt Agent +224 622 279724 ET-GSSA Ticket Agent +224 660000008 ET-GSSA Sales Agent +224 620 608716 ET-GSSA Admin +224 657212322 ET-GSSA CEO |
| Fax: | (00224) 30 478063 (00224) 30012611 |
| Working hours: | Mon - Fri 08:30 - 17:00 Sat 09:00 - 14:00 |
| Toll free HKG: | +852 3008 3642(24 hours all year round ) |
|---|
| City: | Hong Kong |
|---|---|
| Country: | Hong Kong Special Administrative Region , HK-SAR (PRC) |
| Address: | Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong. |
| Mailing address: | Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong. |
| Phone: | +852 2117 0233/3968 9035 |
| Fax: | +852 2117 1811 |
| E-mail: | hkgres@ethiopianairlines.com hkgcto@ethiopianairlines.com |
| Working hours: | Mon - Fri 09:00 - 12:45 / 14:00-17:45 |
| Facebook: | https://www.Facebook.com/EthiopianAirlinesHK/ |
| Airport: | Hong Kong |
|---|---|
| Mailing address: | Unit 5, S019 Level 5 , Passenger Terminal Building 1 Cheong Hong Road , Chek Lap Kok , Lantau , Hong Kong |
| Phone: | +852 3150 8122 +852 3150 8123 |
| Fax: | +852 3150 8125 |
| E-mail: | hkgapt@ethiopianairlines.com |
ETHIOPIAN AIRLINES (14000011)
Ticket Office
104 Windfall, Sahar Plaza Complex, Andheri Kurla Road Chakala,
Andheri East, Mumbai 400 059
Email:bomres@ethiopianairlines.com
TEL: 68460904
Res: Toll Free 000 8000 401 687
Accounts: 68460902
Sales: 68460903
Admin: 68460901
Mumbai Airport Office ETHIOPIAN AIRLINES (14000125)
E8 – 3060 Level 3
Chhatrapati Shivaji International Airport New
Terminal 2B, Sahar Road, Andheri East
Mumbai 400 099
Tel: 66859410 or 66859411 Fax: 66859412
Operations Mobile: 9920293931
Email: narendrak@ethiopianairlines.com
Mumbai Cargo Office ETHIOPIAN AIRLINES
New Heavy Import Warehouse, 2nd Floor
Sahar Cargo Complex
Sahar, Andheri East
Mumbai 400 099
Tel: 26828415 or 26828416 Fax: 26828417
Email: bomcgo@ethiopianairlines.com
Delhi Airport Office ETHIOPIAN AIRLINES
Room no -7,Ground level-IV,TerminalIII,IGI Airport
New Delhi 110 037
Tel: 49638656 /657 /658 Fax :49638656 ;Duty Manager -9811412414
Email: Delapt@ethiopianairlines.com
Cargo :25653739/40 : E-mai:Delcgo@ethiopianairlines.com
BENZY HOLIDAYS PVT LTD (OVQ 14389141)
101 Crystal Arcade,Nr BSNL Telephone Exchange, C. G. Road,
Navrangpura, Ahmedabad -380006.
Phone: (079) 26403525.
E-mail: accounts.amd@benzyethiopian.com
Executive Director……Iqbal Mody 09923798441 iqbalmody@benzyholidays.co.in
Sales Executive…….… Kaushik Mehta 09510744555 sales@benzyethiopian.com
CSA & Accounts…….Juber Shaikh 07926403525 accounts.amd@benzyethiopian.com
Contact number ……………+9107926403525
Explore Himalaya Travel Inc.
209A First Floor, Chhaya Center
Bhagbanbahal, Amrit Marg, Thamel
Kathmandu Zip: 44600
Ph: 9771 4418100, 4418400 Email: et@explorehimalaya.com
Reservation Officer: Mr. Bharat Puri
Travel Consultants: Mr. Ratindra Singh
President: Mr. Suman Pandey Mobile: 00977 9851020294
Email: suman@explorehimalaya.com
LEONARD TRAVELS PVT LTD (WJX 14383423)
Tej House 1st floor, 5 Mahatma Gandhi Road
Pune 411 001
Tel: (020) 41227999
Ethiopian Airlines Reservation : 9325066588
Manager: Rajee Shil – +91 020 412266999
Email:info@leonardtravels.com /et@leonardtravels.com /info@leonardtravels.com
Managing Director – Mrs Kajal Bhojwani : 9881256661 email:kajal@leonardtravels.com
Director- 9860401352 – Mr Karan Bhojwani : 9860401352 email karann.b@leonardtravels.com
RHYTHM TOURS & TRAVELS LTD
Address ET Passenger Office:
RM Center, 5th Floor, 101 Gulshan Avenue
Dhaka-1212, Bangladesh
Phone: +880 2 58814757
Shohag Hossain, Managing Director
Mob:+8801746786356, shohag@rhythmgroupbd.com
Manzur Jalil, Gen Mgr +8801844241444 mmjalil@rhythmgroupbd.com
Rafiqul Islam, Asst Mgr + 8801844241426 rafiq@rhythmgroupbd.com
Hares, Accounts Office + 8801844241427 hares@rhythmgroupbd.com
Address ET CAGO OFFICE:
House: 28. Road: 01, Sector: 06, Uttara
Dhaka-1230, Bangladesh
Phone: +880 2 58957519
| SL | NAME | POSITION | CONTACT DETAILS |
| 1 | REZAUR RASHED | Manager | +8801886997777 reza@rhythmgroupbd.com |
| 2 | OMAR FARUK | Asst. Manager | +8801844241410 et.ops@rhythmgroupbd.com |
| 3 | JOHURA KHATOON | Accounts Officer | +8801715863323 johura@rhythmgroupbd.com |
VMS AVIATION AIR SERVICES (PVT) LTD (UBN 07300171)
No 91, 2nd Floor, Galle Road
Colombo 04
SRI LANKA
TELEPHONE 0094117550714/5
FAX 0094 11 2580737
E-Mail: ethiopiancmb@vmsaviation.com
Chairman & Managing Director: Mr.A.Vigneswaran
E-Mail: vikky@vmsaviation.com
Contact: 0094777752328
Supervisor: Mr. S.Vinoth
E-Mail : vinoth@vmsaviation.com
Contact: 0094779634809
SHARAF CARGO PVT LTD (Cargo)
Address:
| Second Floor, ACME Center, Opp.Vadial House Near Mithakali Six Road, Navrangpura, Ahmedabad 380 009, Gujarat, India | |
| Sales Manager: | Name: Mr. Dharmesh Panchal Landline number :+91 79 66226608 Cell:+91 9898060627 Email:panchal@in.sharafcargo.com |
| Sales Executive: | Mr. Yogiraj Barot Landline number :+91 79 66226623 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| Vice President: | Mr Venkatesh Iyer Cell: +91 9870018368 Email: venkatesh.iyer@in.sharafcargo.com |
STIC TRAVEL GROUP
STIC GSA Services Pvt. Ltd. (RZQ 14381496)
Alps Building, 1st floor
56 Janpath, New Delhi – 110001
Fax: (011) 23329235
Telephones: (011) 23312304 / 23320845
Contact:
MrKirubel Shitahun: Mob: 09811139111 Email: KirubelS@ethiopianairlines.com
Mr Sandeep Kumar Meena: Mob 9910061099, sandeep.meena@sticgroup.com
Mr Saurabh Anand: Mob 9899794797, etsales.del@sticgroup.com
Ms Kalpana Ganju: 9868085999, etreservation.del@sticgroup.com
STIC GSA Services Pvt. Ltd.(WKG 14000114)
No 3-5-874/A, Ground floor, Vipanchi Estate,
Hyderguda, Hyderabad – 500029, Andhra Pradesh
Ms. SwethanaNeelam, Mob 9391138302
E-Mail: etreservation.hyd@sticgroup.com
Tel: (040) 66618755 / 23231451 / 23210131
Fax: (040) 66612966
STIC GSA Services Pvt. Ltd.(WIG 14000243)
Ethiopian Airlines (Dedicated office)
Ethiopian Airlines
Unit NO.001, Consulate-1,
No. 1, Richmond Road
Bangalore -560025
Phone Number:- 080 -43587950
E mail etreservation.blr@sticgroup.com
Ms. Talath Nasreen Mobile – 9945013495
Email: talath.nasreen@sticgroup.com
Fax: (080) 22202409
STIC GSA Services Pvt. Ltd.(WHQ 14000151)
“Gooptu Villa” 6/1A, Middleton Street,
Kolkata - 700071 (West Bengal)
Phone: +91-33-22892991
E-mail: etreservation.ccu@sticgroup.com
Mr. Biplab Chatterjee, Asst. Manager – Sales, Mobile: 8981064879; biplab.chatterjee@sticgroup.com
STIC GSA Services Pvt. Ltd.(WER 14000136)
Temple Tower, 672, Anna SalaiNandanam, Mount Road,
Chennai – 600035
Mr. Srinivasan Jayaseelan, Regional Manager Sales, Mobile 9677762212
Email:srini.jayaseelan@sticgroup.com
Tel: (044) 24330211/24351829 24330659/24330098
Email: etreservation.maa@sticgroup.com
STIC GSA Services Pvt. Ltd.
2nd floor, 301 Alfa Estate Building – 39,
G.T. Road, Jalandhar – 144001, Punjab
Contact: Mr. Amit Sharma-Mobile 9815024589; amit.sharma@sticgroup.com
Tel: (0181) 2232056/58
Fax: (0181) 2230961
Email: jalandhar@sticgroup.com
Cochin, Trivandrum & Coimbatore has travelling Salesman
Contact: Ms. Sajitha Menon, Mob. No. 9880011622,
E mail id- sajitha.menon@sticgroup.com
Mr.Vinod Kumar, Mgr Sales , Mobile- 9886618762
Email: vinod.sharma@sticgroup.com
STIC GSA Services Pvt. Ltd.
Corporate Office Only
STIC Travel Group
2nd Floor, Tower C, Cyber Greens
DLF Phase III
Gurgaon, Haryana 122 002
Tel: 0124 4595300
Email: info@sticgroup.com
Chairman of STIC TRAVEL GROUP
Mr. Subhash Goyal
Mobile: 9810016061
Email: sg@sticgroup.com
Ms. Anju Wariah- Director Group Business Development
Mobile – 9886428326
E-mail: anju.wariah@sticgroup.com
Ms. K.M.Nisha- Sr. Manager-HR
Mobile: 09899996933
E-mail: nisha.m@sticgroup.com
Administration:-
Ms. Sobha.PH
Mobile – 9811820350
Email – sobha@sticgroup.com
DGCA - Mahesh Yadav
Mobile : 9811475055
Email: admin.control@sticgroup.com
Mr. Rajan Dhanak
Mobile : 99106 61855
rajan.dhanak@sticgroup.com
| Company | PT Aviaventura Aero Agensy |
|---|---|
| City: | Jakarta |
| Address: | 4th Floor, Suite B , Mega Plaza Jln. HR. Rasuna Said kav 1 Jakarta – Selatan 12980 Indonesia |
| E-mail: | info@ethiopianairlines.id |
| Phone: | +(62-21) 5212152 |
| Fax: | +(62-21) 5212148 |
| Working hours: | Mon - Fri: 08:30 – 17:00 |
| +35319640402 (24 Hours) |
City: | Dublin |
City Ticket Office | 35319640402 |
Address: | Ethiopian Airlines, Mezzanine Floor, Level 3 Terminal 1 Dublin Airport, Ireland |
City: | Dublin |
Traffic and Sales Manager: | destadm@ethiopianairlines.com |
|
City: |
Tel Aviv |
|
|
City Ticket Office |
||
|
Address: |
32 Ben Yehuda St. 7th Floor, Tel Aviv |
|
|
Phone: |
||
|
Reservation & Sales |
|
|
|
Claim & Compliant |
+972 3 795 2162 |
|
|
Sales Manager |
+972-52-544 4397 |
|
|
Fax: |
||
|
Working Hours |
10:00- 15:00- Sunday -Thursday |
|
|
|
||
|
Reservation |
||
|
Sales Manager |
||
|
Office Supervisor |
||
|
Area Manager |
||
|
Claim & Compliant |
||
|
Airport |
||
|
Phone: |
||
|
Airport Contact |
+972 3 975 4096 |
|
|
Baggage Claim |
+972 3 975 4008 |
|
|
Working Hours |
06AM- 02:00 PM ; 10:00pm – 05:00 AM – Sunday -Thursday |
|
|
|
||
|
Airport: |
||
|
Google Map Directions(Location) |
Ben Groin Airport |
PASSENGERS
Global Call Center +251 116 179 900
24
hours all year round
City: Rome, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR Group)
Address: Via Leonida Bissolati 54, 00187 Rome
Phone: + 39 0648771370 for Sales and Reservations
Sales and Reservations: ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations:
ethiopiancustomercare.italy@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
City: Milan, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR Group)
Address: Via Paolo da Cannobio 2, 20122 Milan
Phone: + 39 0648771370 for Sales and
Reservations
Sales and Reservations: ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations:
ethiopiancustomercare.italy@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
For delayed luggage upon arrival
Web: http://www.worldtracer.aero/filedsp/et.htm
|
Airport Office |
|
|
City: |
Rome |
|
Address |
Aeroporto L.da Vinci-Palazzina EPUA |
|
E-mail: |
romapt@ethiopianairlines.com |
|
Phone: |
+39 6 65954123 |
|
Check in Terminal: |
Departure Hall Terminal 3 |
|
Arrival: |
Arrival Hall Terminal 3 |
|
Baggage Service: |
Alitalia-Lost and Found Baggage Service@ Arrival Hall Terminal 3. |
|
Ticket Desk Counter: |
Ethiopian Airlines Ticket Desk Counter |
|
Airport Office |
|
|
City: |
Milan |
|
Address |
Malpensa Airport |
|
E-mail: |
mxpapt@ethiopianairlines.com |
|
Phone: |
+39 274866661 |
|
For delayed luggage tracing (up to first 4 days) |
|
|
Phone: |
+39 02 58581285 |
|
Working hours: |
24 hours all year round |
|
Online baggage tracing: |
http://www.worldtracer.aero/filedsp/et.htm |
|
Working hours: |
Mon-Fri: Morning: 09.00-13.00 |
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise Building 1st floor
Addis Ababa, Ethiopia
Phone: +251 116 656666 option 3
Email: etholidays@ethiopianairlines.com
Website: www.ethiopianholidays.com
Working Hours: 24/7 throughout the year
CARGO
|
General Sales Agent - Cargo |
|
|
GSA: |
Cargo |
|
Name: |
Air consult |
|
Code: |
ROM |
|
City: |
ROME |
|
Country: |
ITALY |
|
Position: |
Sales and Reservation |
|
E-mail: |
Airport: et.cgo@airconsult.it |
|
Telephone NO: |
Country Code: +39 |
|
Fax Number: |
54242534 |
|
Working Hours: |
9.00-13.00 14,00-18.00 |
| Toll free: | 006633813414 24 hours all year round |
|---|
| Company | Western Associate Inc |
|---|---|
| Mailing address: | ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo, 107-0052, Japan |
| Phone: | +81-50-3388-2937 |
| Fax: | 81 3 6234 0287 |
| E-mail: | et-reservation@wai.co.jp |
| Working hours: | Mon-Fri 9:30 to 11:30 |
| Company | Alpha International For Travel |
|---|---|
| Address: | Amman- Al Shmesani Abd AL Hamed Sharaf Street
P.O.BOX 922901 Amman 11192 Jordan |
| Phone: | +962-6-5667100- 5673100 |
| Fax: | +962-6-5667102 |
| E-mail: | Sales@alpha-intern.com |
| URL: | www.alpha-intern.com |
Contact for Kenya
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
| Toll free: |
+254 20 3892349 24 hours all year round |
| Nairobi City Office | |
|---|---|
| City: | Nairobi |
| Address: | Bruce House Muindi Mbingu Street |
| Mailing address | P.O. BOX 42901 - 00100 Nairobi |
| E-mail: | nbores@ethiopianairlines.com nbocto@ethiopianairlines.com |
| Phone: | + 254 202296000 +254723786649 / +254701223493/+254701223970 |
| Fax: | +254 02 2219007 |
| Working hours: | Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00 |
| Nairobi Airport Office | |
| City: | Nairobi |
| Airport: | Jomo Kenyatta International Airport Terminal 1C |
| Address: | Unit 2, Jomo Kenyatta International Airport, Nairobi |
| Phone: | +254110922345 +254 722 518 532 Airport Manager Mobile |
| Fax: | (+254 20) 221 9007 |
| E-mail: | nboapt@ethiopianairlines.com |
| General Sales Agent (Cargo) | |
| City: | Nairobi |
| Company | Africa Direct Limited |
| Mailing address | JKIA African Cargo Building 2nd floor Room S28 Block B P.O. BOX 2459-00100 Nairobi |
| Phone: | Landline: +254 20 827480 Cell: +254 732900760 |
| Fax: | +254 20822709 |
| E-mail: | Etoperations@ethiopiancargo-kenya.com |
| Mombasa City Office | |
| City: | Mombasa |
| Address: | TSS Tower, Nkrumah Road |
| Mailing address | P.O. BOX 94600-80115 Mombasa, Kenya |
| Phone: | Reservations: +254 41 2319977/79 |
| E-mail: | mbare@ethiopianairlines.com mbacto@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00 |
| Mombasa Airport Office | |
| City: | Mombasa |
| Airport: | Moi International Airport |
| Address: | Terminal 1 |
| Phone: | Landline: +254 41 2011199 |
| E-mail: | mbaapt@ethiopianairlines.com |
| City: | Kuwait |
|---|---|
| Address: | P.O.BOX 576, 13006 SAFAT - KUWAIT OSAMA TOWER NEXT TO SUAD COMPLEX |
| Phone: | Reservation: 22270600 EXTENSION : 2303/2304/05/06 Sales 22270600 EXTENSION : 2302 / M – 965-97196936 Area Manager 965-98855114 |
| Fax: | |
| E-mail: | Reservation: AllKWIETCTOStaff2@ethiopianairlines.com Sales : Xavier@ethiopianairlines.com Area Manager: MekdesD@ethiopianairlines.com |
| Website: | www.ethiopianairlines.com/KW/EN/ |
| Working hours: | 09:00AM – 6:00PM |
| Address: | Kuwait City - Fahad Al Salem Street, |
|---|---|
| Phone: | Airport Contact : +965 989 68 479 Airport Supervisor : Mr Sameer Paramb. |
| E-mail: | AllKWIETAirportStaff@ethiopianairlines.com |
| Working hours: | During the flight operations only |
| Google Map Directions(Location) : | Click here to check Map Directions(Location) |
GSA for Passenger | |
City: | Tallinn |
Address: | Katusepapi Street 6, Tallinn, Estonia |
E-mail: | ETres.Baltics@aviareps.com – Reservations |
Phone: | +37(0)2 - 668 1002 – Reservations |
| City: | Beirut |
|---|---|
| Country: | Lebanon |
| Address: | Ethiopian Airlines, Clemenceau st.Gefinor center Bloc-D, 2nd Ground Floor, Beirut |
| Mailing address | Beirut, Lebanon |
| E-mail: | Beyres@ethiopianairlines.com, AmanuelY@ethiopianairlines.com |
| Phone: | +961-1752846/7 |
| Fax: | +961-1752845 |
| Working hours: | Mon - Fri 08:00 – 16:00 Sat 0800 - 1300 |
| Airport: | Rafic Hariri International |
|---|---|
| Address: | Airport Raod, 1st Floor room number 1114 |
| E-mail: | EmebetD@ethiopianairlines.com |
| Phone: | +961 162 9814 |
| Working hours: | 2200 - 0600(Mon - Sun) |
| Company | Orthodoxou Aviation Group (Managing Director) |
|---|---|
| Country: | Cyprus city: Larnaca |
| Address: | Orthodoxou Tower, 44 United Nations Street |
| E-mail: | aorthodoxou@orthodoxou.com.cy, ecosta@orthodoxou.com.cy |
| Phone: | +357-24841150/22765990 |
| Country: | Jordan city: Amman |
| Company | Alpha International |
| Phone: | +962-6-5667100/1/2 |
| E-mail: | Ali@Alpha-Intern.com |
| Country: | Syria city: Damascus |
| Address: | Furdos Street |
| E-mail: | moutaz2728@yahoo.com |
| Phone: | +963-112216265/2211941 |
| GSA | |
| City1: | Antananarivo, Madagascar |
| City Office Company | Friends Travel & Aviation. |
| Address | Immeuble Ex-Sicam, enface Cosmos, Analakely, Antananarivo |
| Phone: | Reservations +261 34 07 637 91 / 96 / +261 34 07 630 03 Fix line: +261 20 22 307 34 |
| Skype: | kamalkelwani2 |
| E-mail: | Reservation - tnrsales@ethiopianairlines.com; Supervisors – kamalk@ethiopianairlines.com Area Manager – biniyamd@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00 |
| Airport Office | |
| Company Address1: | Friends Travel & Aviation. Ethiopian Airlines, in front of announcement desk. |
| Address2: | Ethiopian Airlines, nearby arrival passenger exit area. |
| Phone: | Operations+261 34 07 637 98/92/06/ +261 22 459 61 |
| E-mail: | TNRAPT@ethiopianairlines.com Supervisor: kamalk@ethiopianairlines.com |
| Area Manager – biniyamd@ethiopianairlines.com | |
| City Office | |
| City2: | Nosy Be |
| Address: | Immeuble Assurance Aro, en face shampion, Hell Vill- Nosy be |
| Phone: | Reservations: +261 34 92 494 58/66 |
| E-mail: | nossales@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00 |
| Airport Office | |
| City: | Nosy Be |
| Address: | Nosy be, Fascine International Airport |
| Phone: | Mobile +261 34 92 494 64 |
| E-mail: |
Agent on duty: NosApt1@ethiopianairlines.com Supervisor: SALESTNR2@ethiopianairlines.com Traffic & Sales Mgr. : TamratN@ethiopianairlines.com |
| City: | Lilongwe |
|---|---|
| Address: | GOLDEN PEACOCK MALL, PRESIDENTIAL WAY, GROUND FLOOR ROOM B-04 |
| BOX 30427, CAPITAL CITY LILONGWE 3 MALAWI | |
| E-mail: | LLWCTO@ETHIOPIAN AIRLINES.COM |
| Phone: | +265 1 772031/1771308/1771002/1776003 Mob: +265 999942734 |
| Working hours: | Mon - Friday: 07:30 Am - 04:30 Pm
|
| Airport: | Kamusu International Airport |
|---|---|
| Address: | Kamuzu International Airport, 1st floor room M23 |
| Phone: | +265 1 700782 |
| E-mail: | llwapt@ethiopianairlines.com |
| Working hours: | Mon - Sun: 07:30Am - 04:30Pm. |
| City: | Blantyre |
|---|---|
| Airport: | Chileka airport |
| Address: | Chileka Airport |
| Phone: | +265 1 692011/+265 1 692022 |
| E-mail: | blzapt@ethiopianairlines.com |
| Working hours: | Mon - Sun: 08:00 Am - 05:00 Pm. |
| Location: | Chibisa House |
|---|---|
| Phone: | +265992692011 and 2012 |
| E-mail: | BLZCTO@ethiopianairlines.com |
| Working hours: |
| Toll free: | 6016 2991 696 24 hours all year round |
|---|
| Company | Abadi Aviation Services Sdn. Bhd. |
|---|---|
| City: | Kuala Lumpur |
| Address: | Suite 4.03, Level 4, Seri Bukit Ceylon, No. 8, Lorong Ceylon, Off Jalan Raja Chulan,50250 Kuala Lumpur,Malaysia |
| E-mail: | etkul@ethiopianairlines.com.my |
| Phone: | +603 2022 0169/0262/1581 |
| Fax: | (+603) 2141 0429 |
| Working hours: | Mon – Fri : 09:00 - 18:00 Closed on Sat/Sun/Public Holiday |
| City: | Bamako |
|---|---|
| Address: | Mali, Bamako, Square Patrice Lumumba |
| Mailing address | P.O. Box 1841, Bamako, Mali |
| E-mail: | Digafiem@ethiopianairlines.com BKORES@ethiopianairlines.com |
| Phone: | +22320226036, (00223) 20 22 20 88 Free Cell: +22366765630 |
| Working hours: | Monday to Thursday 8:00 to 4:30 p.m. Friday 08:00 to 12: 30 and 3:00 p.m. to 4:30 p.m. Saturday 9: 00 to 1:00 p.m. |
| Airport: | Keita International Airport |
|---|---|
| Address: | First floor |
| E-mail: | BKOAPT@ethiopianairlines.com |
| Working hours: | Mon - Thu: Morning: 08:00-12:30 Afternoon: 13:00-16:30 Fri Morning:08:00-12:30 Afternoon:15:00-16:30 Sat 09:00-13:00 |
| City | Maputo |
|---|---|
| Address: | Maputo International Airport |
| >Phone: | +258 21467805/+258848672917 |
| Email: | MpmApt@ethiopianairlines.com |
| Working hours: | 08:00-17:00 |
| Company: | Lusoglobo Tours, LDA |
|---|---|
| Mailing Address: | Av. Kenneth Kaunda 1174, Sommershield, Maputo |
| Phone: | Cell: +258823144211/+258875072366 WhatsApp: +258845072366 Landline: +258 21487514/17 |
| Email: | |
| Working hours: | Mon-Fri 08:00-17:00 Saturday: 09:00-12:00 Sunday/public holidays- Closed |
| City: | Windhoek |
|---|---|
| Address: |
Shop No. 7, Kock & Schmidt Building, Corner of Independence Ave. And Garten str |
| Phone: |
+264 61256601 (OFFICE) +264818619838 ( Area Manager Afework Yibrah) +264818007818 ( Airport Manager Altaf Shaikh) +264812671553 (Sales Manager Jitendra Mandani) |
| Email: |
Salesmanager@ethiopianairlines.com (Sales Manager ) Wdhapt@ethiopianairlines.com (Airport Manager) TsigeG@ethiopianairlines.com (Area Manager) |
| Working Hours: | Mon to Fri ( 8 AM to 17 PM ), Sat ( 9 AM to 13 PM ) 24*7 Helpdesk number +264812671553 |
| Company: | Kales Airline Services BV |
|---|---|
| Address: | WTC Toren A7 – Shiphol Boulevard 145 Box – 145 1118 BG Schiphol, The Netherlands |
| Phone: | + 31 20 406 81 44 |
| Fax: | +31 20 405 46 49 |
| E-mail: | airlines.nl@kales.com |
| Website: | www.kales.com |
| City: | Niamey |
|---|---|
| Address: | 1st Floor Euro World Chateau 1, BP: 11110, Niamey - Niger |
| Phone: | +227 20727272 Cell: +227 91856720 |
| E-mail: | sudhir@satgurutravel.com (GSSA) |
LAGOS CITY OFFICE (CTO)
| City: | Lagos | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Address: | No. 3 Idowu Taylor St., Victoria Island, Lagos | ||||||||||
| E-mail: | lossup@ethiopianairlines.com , Lossm@ethiopianairlines.com | ||||||||||
| Phone: | 234-8034380470, 08162561247, 09069385274, 08038411111 | ||||||||||
| Working hours: | Monday - Friday: 08:30-17:00 | ||||||||||
| Bank Accounts |
|
LAGOS AIRPORT OFFICE (ATO)
| Airport: |
Murtala Mohammed Int'l Airport, Ikeja, Lagos |
|---|---|
|
For baggage related issue : |
|
| Tel: | +234 9097011917,234 7036039257, 08039759710 |
| Losapt@ethiopianairlines.com, losaptagt@ethiopianairlines.com | |
| Working hours: | Monday - Sunday: 08:30-17:00 including public holidays. |
ABUJA CITY OFFICE (CTO)
| City: | Abuja | |||||||
|---|---|---|---|---|---|---|---|---|
| Address: |
Ethiopian Airlines Silverbird Entertainment Center, Plot 1161, Memorial Drive, Central Business District. Abuja. Shop N0. 30 |
|||||||
| E-mail: |
|
|||||||
| Phone: |
+234(0)8039759711, (0) 814 199 2990 |
|||||||
| Working hours | Monday - Friday: 08:30-17:00 | |||||||
| Bank Accounts |
|
ABUJA AIRPORT OFFICE
| City: | Abuja |
|---|---|
| Address: | Nnamdi Azikiwe International Airport Ground floor |
| E-mail: | abvApt@ethiopianairlines.com; abvonlinedesk@ethiopianairlines.com; ZelalemMk@ethiopianairlines.com |
| Phone: |
Office: +234 92902852 / 92902761 |
| call center number: +2348070180001 | |
| Working hours | Monday - Sunday: 08:30-17:00 including public holidays. |
ENUGU CITY OFFICE
| City: | Enugu | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Address: | Polopark Mall, Polo Ground, Abakaliki road, Enugu north, Enugu state, Nigeria | ||||||||
| E-mail: | Enuapt@ethiopianairlines.com, enuffp@ethiopianairlines.com, enucgo@ethiopianairlines.com | ||||||||
| Working hours: | Monday - Friday: 08:30-17:00 | ||||||||
| Bank Accounts |
|
KANO CITY OFFICE
| City: | Kano | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Address: |
|
|||||||||||
| Phone: | Office: +234 (0)8085015334 | |||||||||||
| Working hours | Mon-Fri: 08:30 - 17:00 | |||||||||||
| Bank Accounts |
|
KANO AIRPORT OFFICE
| Address: | Mallam Aminu Kano, International Airport Departure Hall, kano |
|---|---|
| E-mail: | bekeleb@ethiopianairlines.com |
| kanopsmsg@ethiopianairlines.com | |
| Phone: | 234(0)8144212215 |
| City | Oslo |
| Address: | Øvre Slottsgate 6, 0157 Oslo, Norway |
| E-mail: | Etres.norway@aviareps.com– Reservations Etsales.norway@aviareps.com– Sales |
| Phone | +47(0)2 - 206 4401 – Reservations |
| Full details of office/GSA | Aviareps; Øvre Slottsgate 6, 0157 Oslo, Norway ; Mon-Fri; 09:00-16:00 during working days/hours and off hours including holidays (if office is served through GCC) 47 22 06 44 01 |
| etres.norway@aviareps.com | |
| https://www.facebook.com/ethiopianairlines.no/?ref=aymt_homepage_panel | |
| http://www.twitter.com/flyethiopian | |
| Full details of Ground Handling company | SAS Ground handling, Lufthavnvegen, 2060 Gardermoen; 0800-2100; Basic ground handling. ATO service 16:30-20:00; Tanatour service 0047 64 81 27 00 |
| contact - telephone | 0047 64 81 27 00 |
| PAX svc sgsosl@sas.no | |
| Airport Check in area | Gardermoen Airport, Check in Area 4, baggage drop off is available, contact the lead Agent at the counter |
| Check in hours | 3hr before departure |
| Lounge Name | OSL lounge; SAS Gold Lounge |
| Full details of Handling company | SAS Handling; 08:00-17:00 |
| bagservice.osl@sas.no; | |
| Contact | 4795716693 |
| escalation | marianne.holst@sas.no |
| Lost & Found | Lost and Found |
| Contact | 4764813477 |
| hittegods@abss.no/td> | |
| website | https://avinor.no/en/airport/oslo-airport/plan-your-trip/lost-and-found/ |
| Cargo Sales Agent 1 | NordicGSA AS; Næringsparkvegen 10, 2060 Gardermoen, Norway ; +4763930690;info@nordicgsa.no; 09:00-17:00 |
| Cargo Sales Agent 2 | Abirta Cargo Services; Burgata 01, 182 Oslo Tel 929 94 363; Email cargo@abirta.no |
| Cargo Handling | Oslo Seafood & Cargo Center AS (OSCC) Head Office & Terminal Edvard Griegs Veg 45 2060 Oslo Airport Gardermoen, Norway |
| Contact - Telephone | Import Dept. Tel: +47 63 94 24 03 and Export Dept. Tel: +47 63 94 24 09 |
| export@oscc.no and import@oscc.no | |
| website | https://www.oscc.no/ |
| Airport website | https://avinor.no/en/ |
| customs country website | www.toll.no |
| visa regulations country website | https://www.udi.no/en/ https://www.schengenvisainfo.com/norway-visa/ |
| Live Animal/Petc handling | any country specific information you need to be incorporated - www.mattilsynet.no |
| Regional Manager | Wogayehu Teref; +46 702622268; WogayehuT@ethiopianairlines.com |
| Traffic and Sales Manager Norway | Maedot Yemaneberhan; +4746262227; MaedotY@ethiopianairlines.com |
| Company | National Travel Tours |
|---|---|
| City: | Muscat |
| Mailing address: | National Travel Tourism, Postal Code P.O. Box 962, Muscat, Postal code 100, Sultanate of Oman |
| Phone: | 00968-24819119/24817676 |
| Fax: | 00968-24815815 |
| E-mail: | AkliluTs@ethiopianairlines.com |
| Company: | Ethiopian Airlines Philippines Branch |
|---|---|
| Address: | GSA: Pan Euro International 12/F Frabelle Business Center 111 Rada St. Lagaspi Village, Makati City 1229 |
| Phone: | +632 848 0978 to 79 |
| Fax: | +632 848 1859 |
| mnlsales@ethiopianairlines.com |
| Company: | TAL Aviation Poland Sp. z o.o. |
|---|---|
| City | Warsaw |
| Mailing Address: | TAL Aviation Poland Sp. z o.o., Aleja Jana Pawla II 11, 4th floor,00-828 Warsaw, POLAND |
| Phone: | +48 22 627 2259 |
| Fax: | +48 22 625 3146 |
| Contact person: | Mr. Radoslaw Grabski, Country Manager Poland Email: rgrabski@tal.pl , EthiopianAirlines@tal.pl |
| Working hours: | Monday-Friday: 09:00 - 17:00 |
GSA
| Company: | TAL Aviation Poland Sp. z o.o. |
| Address: | Aleja Jana Pawla II 11, 4th floor, 00-828 Warsaw, POLAND |
| Phone: | +48 22 627 2259 |
| Working hours: | Monday-Friday: 09:00-17:00 |
Contact person: Mr. Radoslaw Grabski, Country Manager Poland
Contact for Portugal.
| Company: | SILON AVIACION S.L, Ethiopian Airlines GSA Portugal |
|---|---|
| Address: | SILON AVIACION S.L |
| Phone: | + 351 215933681 |
| reservas@ethiopianairlines.pro |
| Address: | Diamond Hotel Bldg Tariq bin Zayed Street, Old Al Ghanim 16 Doha, Ad Dawhah, Qatar |
|---|---|
| City: | Doha |
| Phone: | +974 44161010 |
| Fax: | +974 44414928 |
| E-mail: | DOHRES@ethiopianairlines.com, EthiopianAirlinesDoha@ethiopianairlines.com, AllDOHETAirportStaff@ethiopianairlines.com (Airport Office) |
| Po Box | 7377 |
| Working hours: | 8:00am-12:00pm and 4:00pm - 8:00pm Saturday to Thursday |
| Ramadan Working Hours: | 9:00am - 1:00pm and 8:00pm - 11:00pm Saturday to Thursday |
| Address: | Fahd cargo Building No.78 C-Ring Road (Near VIP hotel) Umm Ghuwailina Doha, Qatar |
|---|---|
| Phone: | +974 44341010 |
| E-mail: | fahdcargo@gmail.com |
| Working hours: | 8:00am-12:00pm and 4:00pm - 8:00pm Saturday to Thursday |
| Ramadan Working Hours: | 9:00am - 1:00pm and 8:00pm - 11:00pm Saturday to Thursday |
| City: | Brazzaville |
|---|---|
| Address: | Avenue Foch face, ministere de l'economie, des finances Lignelet Suzane photo, Rez de chausse (ground floor) |
| Mailing address: | P.O Box 14125 |
| E-mail: | bzvcto@ethiopianairlines.com, bzvsm@ethiopianairlines.com |
| Phone: | +242-066712020 /+242 05 331 2020/ 06 833 9333 |
| Working hours: | Mon - Fri: 08:00 - 18:00 Saturdays: 08:00 - 14:30 Sundays : 10:00-14:00 |
| Airport : | Maya-Maya Airport |
|---|---|
| Email: | bzvapt@ethiopianairlines.com |
| Phone | 00242 0650 80 491 |
| Working hours : | Mon- Sun :8.00AM-6.00PM |
| City: | Ponte Noire |
|---|---|
| City OfficeAddress: | 52,Avenue Charles De Gaulle Street, Immeube Lincoln Immoco. Ground Floor . |
| Email: | PNRCTO@ethiopianairlines.com |
| Phone: | 06 9833563 / 06 670 0252 /065100663 |
| Working hours: | Mon - Fri: 08:00 - 19:00 Saturdays: 08:00 - 18:00 Sundays : 10:00 - 14:00 |
| Airport: | Ponte Noire |
| Email: | PNRAPT@ethiopianairlines.com |
| Phone: | 242-069281057 |
| Company: | Euro World Sarl |
|---|---|
| Address: | Euro World Sarl,Immeuble Arc-En face chambre de Commerce, 1st floor-Centre Ville,Brazzaville |
| Phone: | +242-06 833 9333 / 06 510 0663 |
| Fax: | 31 020 655 3686 |
| E-mail: | rupesh.suchdevani@euro-world.in Tony.varghese@euro-world.in |
| Company: | TAL Aviation S.R.Ld |
|---|---|
| Address: | 3-5 Reinvierii Street, Mezanin, Sector 2, Bucharest, Romania |
| Phone: | +4021 315 1359 |
| Email:: | ethiopianairlines@talaviation.ro |
| Working hours: | Mon-Fri: 09:00-17:00 |
| Contact person: | Iulian Scrieciu, Country Manager Romania |
| Company: | Aviareps AG 14 Olimpiysky Prospekt, Moscow, Russia, 129090 |
|---|---|
| City: | Moscow |
| Phone: | +7 (495) 937-59-45 |
| Fax: | 07 495 937 5951/812 740 3821 |
| E-mail: | ethiopianairlines_ru@aviareps.com |
| City: | Kigali |
|---|---|
| Address: | UTC Building, office no.25 |
| Mailing address: | P.O. Box 385, Kigali |
| E-mail: | kglsm@ethiopianairlines.com(Sales Manager) kglres@ethiopianairlines.com (Reservation & ticketing) TadesseE@ethiopianairlines.com (Area Manager) https://www.ethiopianairlines.com/RW/EN (Area Manager) |
| Phone: | (250) 525 570440/42 (Reservation & Ticketing) (250) 252570441 (Area Manager) |
| Mobile: | (250) 788751585/788220220 (Reservation & Ticketing) (250) 788562469 (Area Manager) |
| Working hours: | Mon - Fri: - 08:00 a.m. - 07:30 p.m. (GMT +2) Sat:- 09:00 a.m. – 06:00 p.m.(GMT +2) |
| Airport: | Kigali International Airport |
|---|---|
| Address: | Departure Terminal |
| E-mail: | Allkgletairportstaff@ethiopianairlines.com |
| Phone: | (250) 788380677 |
| Company: | Euroworld Travel Services |
|---|---|
| Address: | UTC Building,Office #25,P.O.Box No.385,Kigali,Rwanda |
| Phone: | (250) 525570440/42 |
| Mobile: | (250) 788751585/788220220 |
| E-mail: | bmewtskgl@euro-world.in ewtskgl@euro-world.in |
| Global call center +251 116 179 900 24 hours all year round |
|---|
| City: | Dammam |
|---|---|
| Address: | King Abudl Aziz Street, Al-Khobar Silver Tower Building, P.O.Box 3059, Al Khobar 31952 |
| Phone: | Dir: 00966 (013) 898 4696 Mob: 00966 559 540 076 |
| Contact hours : | 8:00 AM- 5:00 PM |
| Fax: | +00966 (013) 8991539 |
| E-mail: | IbrahimH@ethiopianairlines.com ALLDMMAirportStaff@ethiopianairlines.com |
| City: | Jeddah |
|---|---|
| Address: | Adham Commercial Center Madina Road(Towards downtown) P.O. BOX: 8913, Jeddah: 21492 |
| Phone: | CTO: (+966) 12 6512365 / 6516614 / 6512996 Airport: +966535050521 +966555169501/966545872316 |
| Fax: | (+966) 12 6516670 |
| E-mail: | jedres@ethiopianairlines.com ALLJEDETAirportStaff@ethiopianairlines.com |
| City: | Riyadh |
|---|---|
| Address: | AlZouman Center Old Airport Road (Beside White Palace Hotel) P.O. BOX: 7543, Riyadh: 11472 |
| Phone: | (+966) 11 4782140 / 4789763 |
| Contact hours : | 8:30 AM – 5:30 PM |
| Fax: | (+966) 11 4793155 |
| E-mail: | ruhcto@ethiopianairlines.com RUHAPT@ethiopianairlines.com |
| City: | Jeddah |
|---|---|
| Address: | Saudi Arabia, Jeddah, Adham Commercial Center, Madina Road |
| Phone: | Tel: 00966 12 6512365 / 6516614 / 6519609 Cell: 966-505641203/966-550 672 015 |
| Working Hours: |
08:30AM – 05:30PM |
| Fax: | 00966 12 6516670 |
| E-mail: | BaharoonM@ethiopianairlines.com |
| City: | Riyadh |
|---|---|
| Address: | Riyadh King Abdul Aziz road, AlZouman Center Old Airport Road (Beside White Palace Hotel) Saudi Arabia |
| Phone: | Tel Office: +966 11 4789763 Cell: +966 505217168 |
| Working Hours: |
08:30AM – 05:30PM |
| Fax: | |
| E-mail: | EzedinB@ethiopianairlines.com |
| City: | Dammam |
|---|---|
| Address: | King Abudl Aziz Street, Al-Khobar Silver Tower Building |
| Phone: | Tel Office: +966 (013) 898 4696 Cell: +966 559 540 076 |
| Working Hours: |
08:30AM – 05:30PM |
| Fax: | |
| E-mail: | IbrahimH@ethiopianairlines.com |
| City: | Dakar |
|---|---|
| Address: | Immeuble la rotonde Rue Dr Theze |
| Mailing address: | P.O. Box 50800 CP18524 Dakar, Senegal |
| E-mail: | DKRCTO@ethiopianairlines.com |
| Phone: | 00 221 33 823 55 52/54 |
| Fax: | 00 221 33 823 5541 |
| Airport: | Leopold Sedar Senghor International Airport |
|---|---|
| Address: | Leopold Sedar Senghor International Airport |
| Tel: | 00 221 33 820 93 96, 00 221 33 820 93 96 Free |
| Fax: | 00 221 33 823 5541 |
| dkrapt@ethiopianairlines.com |
| GSA: | Pax |
|---|---|
| Name: | CAT AVIATION |
| Code: | BEG |
| City: | BELGRADE |
| Country: | SERBIA |
| Position: | reservations |
| E-mail: | ethiopian@qat.co.rs |
| Telephone Number: | +381112631327 |
| Fax Number: | 2631091 |
| Working Hours: | 09:00-16:00 |
General Sales Agent - Passenger
| Company: | CAT Aviation |
|---|---|
| Address: | Knez Mihailova 30/II, 11000 Belgrade, Serbia |
| Phone: | +381 11 2631327 |
| Email: | ethiopian@talaviation.rs |
| Working hours: | Mon-Fri: 08:30-16:30 |
| Contact person: | Veljko Markovic, Country Manager |
| City: | SEYCHELLES |
|---|---|
| Company: | Mason's Travel (Pty) Ltd |
| Mailing Address | Revolution Avenue, Michel Building, Victoria, Mahe, Seychelles |
| Phone: | Reservation: + 248 4288907/8909, GSA manager +248 4288811 Area Manager: + 248 2616536 MOBILE/+ 248 4288906, Admin. + 4288908 |
| Mailing Address: | P.O. Box 459, Victoria, Mahe, Seychelles |
| E-mail: | Reservation:EthiopianAirlines@masonstravel.com Office Manager: mrose@masonstravel.com( Mandy Rose Ms.) Area Manager:meront@ethiopianairlines.com (Meron Tsegaye Mrs.) |
| Working Hours: | Mon- Fri- 08:00- 16:30, Saturday 08:00- 12:30, Sundays and holydays closed |
| City: | SEYCHELLES |
|---|---|
| Phone: | Duty phone: +248 2532802 |
| E-mail: | sezapt@ethiopianairlines.com |
| Working Hours: | 08:30- 18:30 Monday- Sunday including holydays |
| Company: | Maple Aviation Pte.Ltd |
|---|---|
| City: | Singapore |
| Address: | 133 New Bridge Road #14-05 Chinatown Point, Singapore 059413 |
| Ticketing/Reservation: | (65) 6538 5515/ 6860/ 2352 |
| Fax: | +65 6538 3183 |
| E-mail: | reservations.et@maple.com.sg |
| Operation Hours: | 09:00 – 17:30 Monday to Friday Closed on Saturday, Sunday and Public Holidays |
| GSA: | Pax |
|---|---|
| Name: | CAT AVIATION |
| Code: | LJU |
| City: | LJUBLJANA |
| Country: | SLOVENIA |
| Position: | reservations |
| E-mail: | ethiopian@i-fly.si |
| Telephone Number: | +385912999655 + 381112631327 |
| Fax Number: | 4360299 |
| Working Hours: | 09:00-16:00 |
General Sales Agent - Passenger
| Phone: | +385 91 2999 655 |
|---|---|
| Email: | zeljka.m@tal-aviation.com ethiopian@talaviation.rs |
| Working hours: | Mon-Fri: 08:30-16:30 |
| Contact person: | Veljko Markovic, Country Manager |
| City: | Mogadishu , Somalia |
| Company: | Rugsan travel agency |
| Address: | Sahal terminal KM4 Sahal haul Bus terminal |
| Tel: | Reservation: +2526150363999 Sales: +2526150363999 Area Manager:+ 252682000888 |
| Mobile: | + 252682000888 |
| E-mail: | MGQGSSASALES@ethiopianairlines.com Reservation : MGQGSSASALES@ethiopianairlines.com Sales : MGQGSSASALES@ethiopianairlines.com Office Manager: moogemustafe@gmail.com Area Manager: ErmiasMo@ethiopianairlines.com |
| E-Working Hours: | Mon-Sun 7:30 AM to 6:30 PM |
Airport office
| City: | Mogadishu |
| Address: | ADEN ADE International Airport |
| E-mail: | AllMGQP@ethiopianairlines.com |
| Phone: | +252613723080/ (Airport Supervisor) |
| Working Hours: | 8:00 AM to 6:00 PM |
| City: | Hargeisa |
|---|---|
| Company: | Noble Travel Agency |
| Address: | 26 June main street, Derro Mall building ground & first floor, Hargeisa, Somaliland |
| Tel: | Reservation: +252 2 528445 Sales: +252 2 528445 Area Manager:+252634832350 |
| Mobile: | + 25263 4855950/51/52/53 |
| E-mail: | HGAsales@ethiopianairlines.com Reservation : reservation@noble-travel.com Sales : HGAsales@ethiopianairlines.com Office Manager: Abdirahman.issa@noble-travel.com Area Manager: estifanousw@ethiopianairlines.com |
| E-Working Hours: | Mon-Sun 7:30 AM to 6:30 PM |
| City: | Hargeisa |
|---|---|
| Address: | Egal International Airport |
| E-mail: | AllHGAETAirportStaff@ethiopianairlines.com |
| Phone: | +252634882399 (Airport Supervisor) Airport Contact:Mr. Mustafa Hirsi |
| Working Hours: | 8:00 AM to 6:00 PM |
Contact for South Africa
Global Call Center: 00:01- 24:00 (Monday to Sunday)
Contact Number: 0875518262 and +27-218197028
Email Address: Reservation@ethiopianairlines.com
| Bank Details: | |
|---|---|
| Name of the Bank | NEDBANK |
| Account Number | 1965370241 |
| Branch Code: | 198765 |
| IMPORTANT: Please use your Reservation code as a reference when transferring the funds, Select immediate clearance for funds to reflect same time in to our account. Proof of payments must be emailed to ALLJNBETCTOStaff@ethiopianairlines.com | |
| Johannesburg Ticketing and Reservations: Monday – Friday (08:30 – 17:00) | |
|---|---|
| Telephone : | 011-326-1190 |
| Reservations email: Chief Ticketing: | ALLJNBETCTOStaff@ethiopianairlines.com |
| JNBCTORESOFF@ethiopianairlines.com / +2782 896 8457 | |
| Physical Address: | ICONIC BUSINESS PARK 251 KENT AVENUE FERNDALE, RANDBURG |
| JOHANNESBURG, 2194 | |
| Johannesburg Airport | |
| Telephone : | 011-390-3819 and 072 538 4129 |
| Email: | Jnbapt@ethiopianairlines.com |
| Working Hours: | 09:00 to 17:00 (Monday to Sunday ) |
| Physical Address: | Terminal Building, 3/F, Office No. WL.10 |
| Oliver R. Tambo Int Airport | |
| Administration | |
| Telephone : | 011-781-5051 |
| Email : | Adminjnb@ethiopianairlines.com |
| Ethiopian Cargo | |
| Aerolink Consulting (GSSA ) | |
| Telephone : | +27 (0)87 150 1900 |
| Email : | Bookings@aero-link.co.za |
| Physical Address : | Oliver R . Tambo Int Airport , Cargo Terminal |
| Cape Town Ticketing and Reservations: Monday – Friday (08:30 – 17:00) | |
|---|---|
| Telephone : | +27 218791520 and +27 218791524 |
| Email Address: | Allcptetctostaff@ethiopianairlines.com |
| Chief Ticketing: | cptres3@ethiopianairlines.com |
| Physical Address: | 47 Strand Street, Cape Town |
| Traffic & Sales Manager: | Mekdesa@ethiopianairlines.com |
| Sales Representative: | Salesrep1@ethiopianairlines.com |
| Contact Numbers: +27 63 692 2790 / +27 82 329 9454 Administration | |
| Telephone : | +27 218791522 |
| Email: | admincpt@ethiopianairlines.com |
| Cape Town Airport | |
| Telephone : | 021-936-3667 and 081 015 1875 |
| Email: | AllCPTETairportstaff@ethiopianairlines.com |
| Working Hours: | Monday – Sunday (7 days a week) 10:30 – 15:30 |
| 1st Floor, International Departures | |
| Cape Town International | |
| City: | Seoul |
|---|---|
| Address: | 12F, Twin Tree Tower A |
| Mailing address: | 6 Yulgok-ro, Jongro-gu, Seoul, Korea (03142) |
| Phone: | +82-2-733-0325 |
| Fax: | +82-2-771-1157 |
| E-mail: | etkorea@sharp.co.kr |
| Working Hours: | MON-FRI 09AM to 06PM |
| Airport: | Incheon Airport |
|---|---|
| Address: | #2056, Passenger Terminal, Incheon Int`l Airport Woonseo-dong, Joong-Gu, Incheon City, Korea |
| Phone: | +82-32-743-5698 |
| E-mail: | icnet@sharp.co.kr |
| Working Hours: | TUE, THU, SAT: 01Pm to 10Pm |
| City: | Juba |
|---|---|
| Address: | Airport-Ministries Road Panorama Building Ground Floor |
| Tel: | +211 927773498(Area Manager) |
| Email: | JUBCTO@ethiopianairlines.com TsemruA@ethiopianairlines.com |
| Cargo Sales Agent | |
| Contact: | David Njuguna |
| Address: | Juba Raha Complex, Juba Town, South Sudan |
| E-mail: | david@freight-in-time.com |
| Tel: | +211921800678 (Cargo Manager) |
| E-mail: | NoelK@ethiopianairlines.com |
|---|---|
| Tel: | +211921488888 (Customer Service Agent) |
| City Ticket Office | |
| City: | Madrid |
| Address: | Calle Diego De Leon 69, 4º A |
| Phone: | +34 914015701 Reservation: +34 914022718 Sales: +34914015701 Area Manager: +34 914022718 |
| Fax: | +34 914015739 |
| Email: | ethiopian@airlinesairmat.com Reservation : reservas@airlinesairmat.com Sales: ethiopian@airlinesairmat.com Office Manager: airmat@airlinesairmat.com Area Manager: mayte@airlinesairmat.com |
| Working hours: | Morning: 09:30 - 14:00 Afternoon: 15:00 - 18:00 |
| Email: | madapt@ethiopianairlines.com madet@airlinesairmat.com |
| Working hours: | 24 hours |
| AD Cargo SL ( ET CARGO GSSA ) | |
| Offices: | MAD |
| Tel: | + 34 916 301 823 |
| Email: | bookings@aircargob.com |
| City: | Khartoum |
|---|---|
| Address: | Al Amarat, 7th St. , Africa street, Khartoum, Sudan |
| Mailing address: | P.o Box 944 Khartoum, Sudan |
| E-mail: | AynalemA@ethiopianairlines.com, krtres@ethiopianairlines.com, krtsm@ethiopianairlines.com, |
| Phone: | +249-83-762088/92/63/62 |
| Fax: | + 249-83-788428 |
| Working hours in Local Time: |
Sun – Thu 08:00 AM - 03:00 PM Sat 09:00 AM-01:00 PM The exception of Ramadan season: Office will be closed by 02:00 PM |
| Getting there: | GoogleMap |
| Airport: | Khartoum International Airport |
|---|---|
| Address: | Khartoum |
| Tel: | +249-83-790991 |
| E-mail: | krtapt@ethiopianairlines.com, GetachewG@ethiopianairlines.com |
| Working hours: | Operational from 08:00 AM - 03:00 PM |
GSA for Passenger | |
City: | Stockholm |
Address: | Isafjordsgatan 32C Ground floor, 164 40 Kista, Sweden |
E-mail: | Etres.sweden@aviareps.com – Reservations |
Phone: | +46(0)8 - 440 0060 – Reservations |
Working hours: | Mon-Fri 09:00-17:00 |
Airport Office | |
Airport | Arlanda International Airport |
Address: | Arlanda Airport Terminal 5 |
Phone: | +46709556073 |
GSA for Cargo | ||
City: | Malmö | |
Address: | Regementsgatan 8, 1 Tr , Se-211 42 Malmö Sweden | |
Phone: | +46 4036 3800 | |
Fax: | +46 4036 3818 | |
Email: | adam.gunnarsson@kales.com | |
Working hours: | Mon-Fri 08:00-17:30 | |
City: | Stockholm | |
Address: |
| |
Phone: | +46 8594411 90 | |
Fax: | +46 8594422 44 | |
E-Mail: | adam.gunnarsson@kales.com | |
Working Hours: | Mon-Fri 08:00-17:30 | |
|
City: |
GENEVA |
|
City Ticket Office |
Ethiopian Airlines Geneva |
|
Address: |
Route de l'Aéroport 31, 1215 Le Grand-Saconnex |
|
Phone: |
|
|
Reservation |
0041 (0)22 799 39 00 |
|
Area Manager |
|
|
Fax: |
|
|
Working Hours |
Monday to Friday,09:00-12:00 /13:00-17:00 |
|
|
|
|
Reservation |
Ethiopian-Switzerland@aviareps.com |
|
Area Manager |
bekeleb@ethiopianairlines.com |
|
Airport Office |
|
|
Phone: |
0041(0)78 254 33 55 |
|
|
ALLGVAETAirportstaff@ethiopianairlines.com |
|
City: |
ZURICH |
|
Address: |
Lavaterstrasse 66, 8002 Zurich, Switzerland |
|
Phone: |
+41 44 286 99 68 |
|
Reservation |
0041 (0)44 286 99 68> |
|
Fax: |
|
|
Working Hours |
Monday to Friday,09:00-12:00 /13:00-17:00 |
|
Reservation |
Ethiopian-Switzerland@aviareps.com |
| City: | Dar es Salaam |
|---|---|
| Address: | T.D.F.L Building, Upanga street, Dar Es-Salaam |
| Mailing address: | P O BOX 3187 |
| E-mail: | darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com |
| Phone: | (255-22) 2117063-4-5/2125443, (255-786) 285 899 |
| Working hours: | Mon - Fri 08:30-16:30 Sat 08:30-13:00 |
| Airport: | Julius Nyerere International Airport |
|---|---|
| Address: | Ethiopian Airlines 1st Floor Rm No 1003 |
| Phone: | (255-656)620 990, (255-786) 285 898, 255 22 2844211-2 |
| ALLDARETAirportStaff@ethiopianairlines.com | |
| Working hours: | Mon - Sun: 11:00-18:00 |
| City: | Arusha |
|---|---|
| Address: | Boma Road |
| Mailing address: | P.o.Box 93 Arusha, Tanzania |
| E-mail: | Hawazk@ethiopianairlines.com |
| Phone: | Reservations: (255 - 27) 250 4231 or (255-27) 250 6167 Manager direct line: (255 - 27) 250 9904 |
| Working hours: | Mon - Fri 08:30 - 17:00, Sat 08:30 - 13:00 |
| Airport: | Kilimanjaro International Airport |
|---|---|
| Address: | Departure lounge |
| E-mail: | JROapt@ethiopianairlines.com |
| Phone: | (255) 2554159 |
| Working hours: | Mon - Sun 13:00 - 17:00 |
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Ethiopian airlines Global call center (+251) 116656666)
24 /7 throughout the year
| City: | Zanzibar |
|---|---|
| Address: | Malindi street, Opposite Friday Mosque Zanzibar |
| Mailing address: | P.O Box 3074 Zanzibar, Tanzania |
| E-mail: | infomarhaba@zanzinet.com |
| Phone: | Office: (255-24) 2231527/8, 2232958, Mobile: 255(0) 777 667 665 0713903433 Nadya (Supervisor) 0754710570 Mohammed(Sales Manager) |
| Fax: | (255-24)223152 |
| Working hours: | Mon - Thu 08:30-13:00 / 14:00-17:00 Fri 08:30-12:00 / 14:00- 17:00 Sat 08:30-12:30 |
| Airport: | Abeid Amari Karume International Airport |
|---|---|
| Address: | Kisauni Area |
| Mailing address: | P.O Box 3074 Zanzibar, Tanzania |
| E-mail: | AllZNZETAirportstaff@ethiopianairlines.com, AhmedMh@ethiopianairlines.com, KheirM@ethiopianairlines.com, FauzA@ethiopianairlines.com BethlehemG@ethiopianairlines.com(Manager) |
| Phone: | +255 (0) 774417070 |
| Fax: | (255-24)223152 |
| Working hours: | Mon - Sun: 10:00 -18:00 |
| E-mail: | Zatcargo@gmail.com cargoservices@zat.co.tz |
|---|---|
| Phone: | +255 773 86 4052 /778839562 |
| E-mail: | ZAT LL baggagetracingznzapt@gmail.com |
|---|---|
| Phone: | +255773772200 |
GHA Manager Mr Hassan 255 777410114 in case of emergency.
| darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com |
| darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com |
| darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com |
| (255-22) 2117063-4-5/2125443, (255-786) 285 899 |
| (255-22) 2117063-4-5/2125443, (255-786) 285 899 |
| (255-22) 2117063-4-5/2125443, (255-786) 285 899 |
| Global Call Center Toll Free | 001800 1562 069 708 OR 025088794 24 hours all year round |
|---|
| City: | Bangkok |
|---|---|
| Address: | 18th Floor, Unit 1807 140 One Pacific Palace, Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand |
| E-mail: | Etbkk@ethiopianairlines.com |
| Phone: |
+66 0 26534366 or +66 0 26534367 Office Landline +66 0 618234545 or +66 0 627872143 Sales Representative- Mobile +66 0 818251446 -Area Manager- Mobile |
| Fax: | +66 0 26534370 |
| Working hours: | Mon - Fri 09:00- 18:00 |
| Airport: | Suvarnabhumi International Airport |
|---|---|
| Mailing address: | 2nd Floor, Unit Z2-016, Airlines Operation Building (AOB) 999 Moo 1, Nong Prue, Bang Phli, Samut Prakan 10540 Thailand |
| Phone: |
+66 0 21343061 Office Landline +66 0 818590428 Station Manager Mobile |
| Fax: | +66 0 21343060 |
| bkkapt@ethiopianairlines.com | |
| Working hours | Everyday |
| City: | Lome |
|---|---|
| Address: | Hotel Palm Beach, 1 Rue Komore |
| Mailing address: | P.O. Box 12923 – Lome, Togo |
| E-mail: | BarnabasM@ethiopianairlines.com lfwres@ethiopianairlines.com |
| Phone: | 228 22217074 or 228 22218738 |
| Working hours | Mon - Fri 08:00-17:00 Sat 09:00-12:00 |
| City: | Lome |
|---|---|
| Mailing address: | Aeroport Gnassingbe, Eyadema P.O. BOX 12923, Lome, Togo |
| E-mail: | AllLFWETAirportStaff@ethiopianairlines.com |
| Phone: | (228) 22263029 / Mobile Number-92818030 |
| Working hours | Mon - Sun per flight schedule |
| GSA: | Pax |
|---|---|
| Name: | PANORAMA HAVACILIK VE TURIZM LTD |
| Code: | IST |
| City: | ISTANBUL |
| Country: | TURKEY |
| Position: | Sales & Reservations |
| E-mail: | ethiopian@panoramaglobal.net |
| Telephone Number: |
+90-212-2315919 +90-212-2192118 +90-212-2192123 |
| Fax Number: | 2309171 |
| Working Hours: | City: 09.00- 17.00 |
| GSA: | Cargo |
|---|---|
| Name: | AIRMARK Airline Marketing & Services |
| Code: | IST |
| City: | ISTANBUL |
| Country: | TURKEY |
| Position: | reservations |
| E-mail: | ethiopiancargo_turkey@air-mark.com |
| Telephone Number: | +90-212-4441472 |
| Fax Number: | +90-212-2454465 |
| Working Hours: | City: Mon-Fri 08.00 to 18.00 Sat 10.00 to 13.00 |
|
City Ticket Office |
|
|
City: |
Kampala |
|
Address: |
Plot 1 Kimathy Avenue P.O. Box 3591 Kampala |
|
Phone: |
Area Manager: Landline: 0414231455 Senior Sales Rep & Ticketing Supervisor: Sales Rep : Reservations & Ticketing: +256 414 254796 +256 414 254797 Administrator Call Centre (Toll Free) |
|
Fax: |
+256 414231455 |
|
E-mail: |
klacto@ethiopianairlines.com (City office) klaagt2@ethiopianairlines.com (Administrator) |
|
Working hours: |
Mon - Fri 08:30Am - 05:00Pm |
|
Airport Office |
|
|
City: |
Entebbe |
|
Address: |
Entebbe International Airport |
|
Phone: |
+256 414 321130 |
|
E-mail: |
|
|
Working hours: |
Mon - Fri 09:00-18:00 |
| For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries |
|
24 hours all year round |
| City: | Dubai – United Arab Emirates |
|---|---|
| Address: |
Ground Floor, Al Garhoud Complex (Lootah Building), |
| Mailing address: | P.O. Box 7140, Dubai UAE |
| E-mail: | dxbres@ethiopianairlines.com |
| Phone: | Reservations - 8000 320 372 Admin - (9714) 223 6639/7963 Extn 4 |
| Fax: | (9714) 2273306 |
| Working hours: | Ticketing & Reservations: Sat - Thu 08:00AM – 6:00PM |
| City: | Dubai – United Arab Emirates |
|---|---|
| Airport: | Dubai International Airport Terminal 1 |
| Address: | Departure Terminal One, Off No. 1018 & 1086 Dubai International Airport |
| Mailing address: | P.O. Box 7140, Dubai UAE |
| Phone: | (009714) 5049748, 5049750 , 5049751 |
| Fax: | (9714) 224 4841 |
| dxbapt@ethiopianairlines.com | |
| Working hours: | Office shift: Sat - Thu 08:00 - 16:00 Afternoon shift: Sat - Fri 12:30 - 20:30 Night shift: Sat - Fri 23:00 - 07:00 |
| City: | Dubai – United Arab Emirates |
|---|---|
| Company: | Asian Air Travel & Tours Agency |
| Address: | Ground Floor, NR Lootah Bldg, Clock Tower, Port Saeed Rd, Deira, Dubai. |
| Mailing address: | P.O. Box: 65006, Dubai UAE |
| Phone: | 009714 2980111 |
| Fax: | 009714 2999883 |
| corporate@nrlgroup.ae | |
| Working hours: | Sat - Thu 09:00 - 18:00 |
| City | Abu Dhabi |
|---|---|
| Company: | Salem Travel Agency, |
| Address: | Salem Travel Agency, Abu Dhabi, UAE |
| Mailing address: | P.O.Box 346, Abu Dhabi UAE. |
| Phone: | +9712 2 6273333, +971 2 6218000 |
| Fax: | 009712-6268337 |
| info@salemtravelagency.com | |
| Working hours: | Sat - Thu 8:00 - 19:30 (no lunch breaks on shift basis) |
| City: | Dubai – United Arab Emirates |
|---|---|
| Address: | Dubai Cargo Village, DNATA Building, FG1,Flat 3028 B,3rd floor Dubai. |
| Mailing address: | P.O. Box 7140, Dubai UAE |
| E-mail: | dxbcgo@ethiopianairlines.com> |
| Phone: | (009714) 2822880 |
| Fax: | (009714) 2822655 |
| Working hours: | Sat - Thu 09:00AM – 6:00PM |
Please note due to Covid-19 measures we are not able to see walk-in passengers. Please contact us by email or calling appropriate number(s)
| |||||||||
| Phone: +44 1753967980 | |||||||||
| Office Working hours: 09:00 to 17:30 Mon to Friday (Calls answered 24/7) | |||||||||
| Airport Office : London Heathrow | |
| Mailing address: | L5.0170 Terminal 2, The Queen’s Terminal London Heathrow Airport Middlesex, TW6 1EW |
| E-mail: | ALLLONETAirportstaff@ethiopianairlines.com |
| Airport Office: Manchester Airport | |
| Mailing address: | Room 3366B, Terminal Two, Manchester Airport, Manchester, M90 1QX |
| E-mail: | manapt@ethiopianairlines.com |
| |||||||||
| Cargo Office Contact Details: | |||||||||
| Office Telephone: | Heathrow: Exports : +44 (0) 1614377360 Heathrow: Imports: +44(0) 1784 425150 Manchester: Exports : +44 (0) 161 4377360 Manchester: Imports: +44(0) 161 4902568 Dublin: Exports: +353 (0) 86 851 6621 Dublin: Imports: + 353 (0) 1 8125610 | ||||||||
For Reservations, Sales, arrival/departure, ShebaMiles, and other inquiries
| City: | Washington DC |
|---|---|
| Country: | United States of America |
Mailing address: | 3133 Mt. Vernon Avenue, Alexandria, VA 22305 |
| E-mail: | WASCTO@ethiopianairlines.com |
| Phone: | 703 682 0570 and/or Toll free 1-800 445 2733 |
| Fax: | 703 682 0573 |
| Working hours: |
| Airport: | Washington Dulles International Airport |
|---|---|
| Address: | Ethiopian Airlines, 1 Saarinen Circle, Dulles International Airport Lower Level Office # G - 53G Sterling, VA 20166 |
| Tel: | 703 572 6809 |
| Fax: | 703 572 8738 |
| wasapt@ethiopianairlines.com |
| Company: | - Heavyweight Air Express |
|---|---|
| Address: | 1555 Mittel Blvd Suite C, Wood Dale IL, 60191 |
| Phone: | 630 595 2323 |
| Fax: | 630 595 3232 |
| hae.us@heavy-weight.com |
| Airport: | Newark Liberty International Airport |
|---|---|
| Address: | 18 terminal
|
| Tel: | 973 353 0223 |
| Fax: | 973 353 0222 |
| NYCAPT@Ethiopianairlines.com |
| Airport Office | |
| Airport: | Chicago O’hare international airport |
| Address: | Terminal 5 Chicago, IL 60666 |
| Tel: | 773 974 2001 |
| Fax: | |
| YONASAS@ETHIOPIANAIRLINES.COM | |
| airportofficeord@ethiopianairlines.com | |
| Cargo Handling Company | |
| Company name: | Swissport |
| Address: | 618 South Access Rd. Chicago, IL 60666 |
| Tel: | 847 957 0969 |
| Company | Vector Aviation Co.Ltd |
|---|---|
| City: | Ho Chi Minh |
| Mailing Address | 62 Nguyen Cu Trinh str., Pham Ngu Lao Ward, Dist. 1st., Ho Chi Minh City , Viet Nam |
| Phone: | (+8428)3838 6918 – (+8428)3837 9977 |
| Fax: | (+8428) 3838.9025 |
| E-mail: | ethiopianairlines.sgn@vector-aviation.com.vn |
| City: | Lusaka |
|---|---|
| Address: | Ethiopian Airlines, Katima Mulilo Road, Olympia, Lusaka, ZambiaOffice No.201, 2nd Floor, Sun Share Tower, Plot No. 15584/2 |
| Mailing address: | P.o.Box 32240 Lusaka, Zambia |
| Mobile: | +260955236401/+260979821971 |
| Phone: | +260211236401/02/03 |
| E-mail: | Verab@ethiopianairlines.com, danfordw@ethiopianairlines.com, Natashak@ethiopianairlines.com, AmanW@ethiopianairlines.com |
| Working hours: | Mon - Fri:08:00 to 04:30 Saturdays: 08:00-12:00 Closed on Sunday and Public Holidays: |
| City: | Ndola |
|---|---|
| Address: | Simon Mwansa Kapwepwe International Airport |
| Phone: | Office: +260-212-615368 Mobile: +260-950 585343 / +260-971 107928 |
| Email: |
NLAAPT@ethiopianairlines.com, |
| Working hours: | Mon - Fri: 08:00Am - 04:30 Pm Sat & Sun: 09:00Am - 04:00 Pm |
Airport
| City: | Lusaka |
|---|---|
| Airport: | Kenneth Kaunda International Airport |
| Address: | Main Terminal Building |
| Mailing Address: | P.O. Box 32240 Lusaka, Zambia |
| Mobile: | +260955271141 |
| Telephone: | +260211271141 |
| Email: | LUNAPT@ETHIOPIANAIRLINES.COM |
| Working Hours: | 9:30 to 16:00 |
Cargo
| City: | Lusaka |
|---|---|
| Airport: | Kenneth Kaunda International Airport |
| Address: | Bid Air-Main Terminal Building |
| Telephone: | +260211271178 - Mildred |
| Email: | easadmin@iconnect.zm |
| Working Hours: | 09:00 to 16:00 |
|
Imports |
Email: imports@nac2000.com.zm Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258 |
|
Escalation 1 Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000) |
|
|
Escalation 2 Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000) Jonathan Lewis (Managing Director - Cell +260 976296761) |
|
|
Exports |
Emails: lundo@nac2000.com.zm, dutyofficers@nac2000.com.zm Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258 |
|
Escalation 1 Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000) RoySitumbeko@nac2000.com.zm (Operations Manager - Cell +260 971254904) |
|
|
Escalation 2 Escalation 1 and email management@nac2000.com.zm Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761) |
|
|
Operations / |
Emails:operations@nac2000.com.zm; lunoo@nac2000.com.zm; oc@nac2000.com.zm Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258 |
|
Escalation 1 oc@nac2000.com.zm (Chintu Mudenda - Cell +260 974778500) RoySitumbeko@nac2000.com.zm (Operations Manager - Cell +260 971254904) |
|
|
Escalation 2 Escalation 1 and email management@nac2000.com.zm Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761) |
|
|
Accounts |
Phone numbers + 260 211 271012 / 271486 / 271046 / 271258 Emails: accounts@nac2000.com.zm |
|
Escalation 1 charles.mutale@nac2000.com.zm (Finance and Admin Manager - Cell +260 971254903) |
|
|
Escalation 2 Escalation 1 and email management@nac2000.com.zm Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761) |
Contact for Zimbabwe
City Office
| City: | Harare |
| Address: | 159 Second street Extension, Belgravia, Harare |
| E-mail: | Reservation: HRECTO@ethiopianairlines.com, CarolineN@ethiopianairlines.com Sales:FungaiL@ethiopianairlines.com Administration Assistant:HREADM@ethiopianairlines.com Area Manager:WogayehuT@ethiopianairlines.com |
| phone: | Landline : 263 242 795 215/6 Landline : 263 242 790 705 Mobile : 263 787 584 650 |
| Working Hours: |
Monday to Friday 08:00 O LT – 0430 LT Saturday 08:00 LT – 12:00 LT |
| Airport Office | |
| City: | Harare |
| Phone: | Airport Office: +2634575191 Station Manager: +2634700735 |
| Working hours: | Monday to Sunday : 08:30AM-04:30PM |
| Airport Email: | HREAPT@ethiopianairlines.com |
| City Office | ||
| City: | Victoria Falls | |
| Address: | Sawanga Mall ,1865 A chinotimba township Shop #3 | |
| Phone: | Reservation: +263 213 284 1111 Traffic &Sales Manager:+263 712 837 246 |
|
| E-mail: |
|
|
| Working Hours: | Mon-Fri: 08:00AM-04:30PM Saturday: 08:00AM-12:00PM |
|
| Airport Office | |
| City: | Victoria Falls |
| Address: | Victoria Falls International Airport, Zimbabwe |
| E-mail: | VFAAPT@ethiopianairlines.com (Group Email Addresses) |
| Phone: | Airport Office:+263712837247 Station Manager:+263712837246 |
| Working Hours: | Monday to Sunday : 08:30AM-04:30PM |
Book a Flight
Special Discounted Fare
Take the train to your flight
Do you want to include train segment in your booking?
Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.
Important information
- For rail & fly ticket, rail segment service to/from Frankfurt from any Deutsche Bahn service in Germany, surcharge will be automatically added to your booking.
- Train segment will be included in your itinerary
- Due to technical reasons the journey times stated in your booking are fictitious. Please go to www.bahn.de to check the times of train connections on the actual travel date.
- DB Rail & Fly tickets are only valid in DB trains. Please note that Rail & Fly is not available for multiple stop bookings.
- Rail & Fly must be booked with the booking done for flying; it cannot be added online once the booking is completed.
- Passengers travelling in Business class on Ethiopian flight will be entitled to travel in the 1st class compartment of Deutsche Bahn. While Economy class passengers will travel in the 2nd class compartment.
- In case of rebooking before the train ticket is collected, new pick up number will be generated. Passenger is expected to get the new pick up number from the airline handling agent.
- In case of rebooking after the train ticket has been collected, the ticket needs to be changed at a DB Travel Center at the train station.
- Seat reservations are free on ET flight. You can go to www.bahn.de for seat reservation on Deutsche Bahn (for a fee).
How to get your Rail & Fly train tickets
-
Pickup numbers
After completing your online booking, you will receive a confirmation e-mail as well as a second e-mail from Ethiopian which is indicating one pickup number per direction, that is two pickup numbers per person for return journeys.
Use these pickup numbers to collect your Rail & Fly train ticket from any DB long-distance ticket machine at your DB departure station. Please ensure that such a long-distance ticket machine can be found at your departure station.
If you have not received an e-mail by Ethiopian Airlines with your pickup numbers, please contact any nearby Ethiopian office or e-mail us at onlinebooking@ethiopianairlines.com.
-
Choose your train connections
Due to technical reasons your itinerary is showing fictitious train numbers (starting with 9B), fictitious departure points (QYG) and fictitious times for the train segment. This data is not valid, please contact a DB Travel Center or go to www.bahn.de to check the times of train connections on the actual travel date. Ensure that you are arriving in time at the airport. Please note the check-in times of Ethiopian Airlines at the respective airport and choose a train connection so as to arrive at the check-in desk at least 2 hours before it closes.
Please also consider that train delays might occur. It is solely the responsibility of the passenger to arrive at the airport in time for checking in.
Ethiopian Airlines is not liable for any missed flights due to delayed trains.
-
Collecting your train ticket
You can pick up your Rail & Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only be available when you are returning to the airport.
For further information you can contact our reservations department in Germany: +49 69 770 673-052.
Flight Advisory
Important update on COVID-19 Restriction
Please note that you may be subject to a measure to prevent the spread of COVID-19 taken by the Government of Canada and to the best of your knowledge, you are not prohibited from entering Canada.
Electronic Travel Authorization (eTA) notification for passengers travelling to or transiting through Canada
Click on the image below to read more:
Important Notice
Please note that operation of flights from Buenos Aires (EZE), Argentina to Sao Paulo (GRU), Brazil is subject to government authorities approval.
The transactions are reached by 30% INCLUSIVE AND SOLIDARITY TAX PAIS (O5) as well as 35% FISCAL TAX AFIP RG 4815 (Q1);
Important Notice
The transactions are reached by 30% INCLUSIVE AND SOLIDARITY TAX PAIS (O5) as well as 35% FISCAL TAX AFIP RG 4815 (Q1);
Flight Advisory
Due to the current travel restrictions communicated by the government of State of Kuwait, Ethiopian Airlines does not accept passengers traveling from China to the State of Kuwait until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Equatorial Guinea, Ethiopian Airlines does not accept passengers traveling from China to Republic of Equatorial Guinea until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Madagascar, Ethiopian Airlines does not accept passengers traveling from China to Republic of Madagascar until the government restriction is waived.
Flight Advisory
Due to the current travel restrictions communicated by the government of Republic of Seychelles, Ethiopian does not accept passengers traveling from China to Republic of Seychelles until the government restriction is waived, except nationals of Republic of Seychelles.
Flight Advisory
All returnees to Ghana will be subject to the mandatory 14-days quarantine at own cost. Hotel arrangement and payment has to be done before departure.
Flight Advisory
All passengers(arriving, departing and transiting passengers) must fill the a Declaration Form 48 before hours of their departure. which can be found on the following link: Click Here All passengers should have the filled form on their phone or printed while travelling. Any passenger without this form is not accepted at ABJ airport.
Flight Advisory
All passengers irrespective of their nationality must fill the Passenger Locator Form ( PLF ) 48 hours before check-in which can be found on the following link: Click Here
Flight Advisory
The fare displayed here is for passengers finalizing their payment online with a credit card; Please note that we only accept payments at ticket office with USD currency only.
Flight Advisory
It is advisable to make check-in on our web/Mobile App and please note that check-in will be closed 90 Minutes before scheduled flight departure time.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
This flight will only be functional subject to the city's airport resuming operation.
Flight Advisory
Travel restrictions to Dubai
Strict travel restriction apply to the selected destination. Please contact Ethiopian office for more information.
Note: UAE citizens are exempted from this restrictions.
Discount Offer
Dear Esteemed Customer,
Whenever you make payment using your International Credit Card, you are entitled a discount of 15% for economy class and 20% for Business class. Make sure to insert GEM01 under the Promo Code option.
Thank you!
Travel Advisory
Starting from 26th of January 2021, the U.S. government requires all passengers with two years of age and older traveling to the United States from any international location to test negative for COVID-19 within three calendar days of departure.
For more details on the order, please visit the CDC's website.
As per the current regulation issued by the relevant authorities at destination airports, travellers originating from South Africa in the last 14 days will not be accepted for travel to or transfer through Dubai , Washington , New York , Chicago and Sao Paulo from any other point except for returning nationals. Please contact our sales team for details at jnbcto@ethiopianairlines.com.
Flight Advisory
Changes on check-in time for flight ET705
Due to CDG airport congestion and actions taken by airport authorities, Ethiopian Airlines check-in time for ET705 will start at 5:15 p.m. and the check-in counter will be closed at 7:45 p.m. Passengers arriving late after 7:45 p.m. will not be accepted and date / flight penalties will apply.
Flight Advisory
Agency Ethiopian Airlines Closed Due to Lockdown
Click & Collect FOR TICKETS ALREADY BOOKED ONLY APPOINTEMENT TO TAKE CALLING 01 53 89 21 05
Changes on check-in time for flight ET705
Due to CDG airport congestion and actions taken by airport authorities, Ethiopian Airlines check-in time for ET705 will start at 5:15 p.m. and the check-in counter will be closed at 7:45 p.m. Passengers arriving late after 7:45 p.m. will not be accepted and date / flight penalties will apply.
Travel Advisory - Kuwait
Effective from 07 February 2021 until further notice only the below listed passengers are allowed to enter Kuwait.
- Kuwaiti Nationals
- Domestic Worker (house maids) travelling with Kuwaiti nationals
- Diplomats and Diplomatic missionaries (PCR test will be provided for free upon arrival and there don't need to register on Kuwait Mosafer APP)
- Ministry of Health staffs
- Government or Private Clinic medical sector staffs (for private clinic medical staffs prior approval has to be obtained from Ministry of Health (MOH))
- Direct families of the above categories
- Domestic helpers who are confirmed to travel under BelSalmah Quarantine Package and have authority to board email.
- Domestic helpers who are confirmed to travel under BelSalmah Quarantine Package and have authority to board email. (don't need to register on Kuwait Mosafer APP)
All travelers are required:
- To present a COVID-19 negative certificate with 72 hours validity.
- To register in advance on Kuwait Mosafer link (https://Kuwaitmosafer.gov.kw ) to pay for hotel and two PCR Covid tests.
To check for payment detail use https://admin.airportkey.com/
Travel Advisory
As per the current regulation issued by the relevant authorities at destination airports, travellers originating from South Africa in the last 14 days will not be accepted for travel to or transfer through Dubai , Washington , New York , Chicago and Sao Paulo from any other point except for returning nationals. Please contact our sales team for details at jnbcto@ethiopianairlines.com.
Travel Advisory
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Ethiopian App
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