Worldwide Contacts

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World Aviation Systems (AU)
Address:	World Aviation Systems Suite 2805 Level 28, Australia Square 264, George Street Sydney, NSW 2000 Australia
Phone:	1300 600 001
E-mail:	ethiopian.sydney@worldaviation.com.au

General Sales Agent
Company:	Aviareps Airline Management Service Ges.m.b.H.
Mailing Address:	1020 Vienna, Untere Donaustrasse 11/3 OG Vienna, Austria
Phone:	+43 (01) 585 36 30 30 +43 6642188728 (mobile) +43-1-253022575
Fax:	+43 (01) 585 36 30-88
Email:	reservationsET.austria@aviareps.com
Working hours:	Mon - Fri, 09:00 - 17:00 hrs (no lunch break) Closed on Sat and Sun

City Office
City:	Manama
Address:	Zamil Tower 2, Ground floor, Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain.
Mailing address:	Ethiopian Airlines P.O. Box 1044, Kingdom of Bahrain
E-mail:	Bahgsa2@ethiopianairlines.com
Phone:	(973) 17208504
Fax:	(973) 17210175
Working hours:	Sun - Thu 08:00 - 13:00 & 14.00 - 18:00 Sat – 08:00 – 14.00

GSA
Company:	Bahrain International Travel
City:	Bahrain
Address:	Zamil Tower 2, Ground floor,Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain
Mailing Address:	P.O. Box 1044
Phone:	(973) 17 223315
Fax:	(973) 17210175
E-mail:	leisure@Bahraintravel.com.bh

General Sales Agent
Campany	RHYTHM TOURS & TRAVELS LTD
Address:	49,Motijheel C/A, Shapla Bhaban, 4th Floor,Dhaka-1000, Bangladesh
Phone:	+88 02 57160681, +88 02 57160682
Managing Director:	Shohag Hossain,Managing Director Mob:+8801746786356, Email:shohag@rhythmgroupbd.com, dhakagsa@ethiopianairlines.com Palash Saha, Mob: +8801714035422, Email: palash@rhythmgroupbd.com Nazmul Abdeen, Mob: +8801711144788, Email: nazmul@rhythmgroupbd.com
Website:	www.rhythmgroupbd.com

Company:	Afri Wings Express Voyages
City: :	Cotonou
Address:	Lot 417, Face Cine le Benin, Carrefour Uniafrica, Cotonou, Benin.
Phone :	+229 6633 8585 /+229 6702 2183
Fax :	+22921 31 05 70
Email:	coocto@ethiopianairlines.com and afriwings@gmail.com jaiw@ethiopianairlines.com - GSA Manager samrawitg@ethiopianairlines.com Area Manager
Working hours:	Monday-Friday : 08:00-17:00 ; Saturday: 08:00-13:00;

Airport :	International Airport Cardinal Bernadin Gantin of Benin
Address:	Avenue Jean Paul II ,Cotonou, Benin
Mailing Address:	Ethiopian Airlines, Cotonou Benin, P.O. Box 1051
E-mail:	cooapt@Ethiopianairlines.com
Phone:	(+229) 95 36 07 51

City Ticket Office
City:	Gaborone
Adress:	Ethiopian Airline Gaborone Plot 54354 section 9, Unit 1 CBD Central square Telephone Number +2673111631 P.O. Box 60666, Gaborne, Botswana
Ticket office address
Ticket Office GBE	GBECTO@ethiopianairlines.com
Sales Manager GBE	GBESM@ethiopianairlines.com
Area Manager	EliasKT@ethiopianairlines.com
Reservation Office GBE	GBERES@ethiopianairlines.com

Contact for Brazil

City Office
Address:	Rua Rafael de Barros, 210 – 4º andar, Cj 41 Paraíso, São Paulo, SP CEP 04003-040 - Brazil
Phone:	Reservation & Ticketing Office/Refund related calls +55 11 4063 5199 City Admin Office: + 55 11 3411 1875 Area Manager: +55 11 99192 2337 Global Call Center Toll free No +55 113 181 3958
E-mail	Reservation & Ticketing Office: Vendas.Sao@Aviareps.Com City Admin Office: Saoet@Ethiopianairlines.Com
Working hours	09:00 – 18:00

Airport Office
City	Sao Paulo
Address	Guarulhos International Airport
Phone:	+55 11 2445 4157+ 55 11 7740 8156
E-Mail:	Grupaxservices@Ethiopianairlines.Com Alecior@Ethiopianairlines.Com

Cargo Office
Address	Hae – Heavyweight Av. Dr. Cardoso De Melo, 1460 Sl 63 6º Andar Vila Olímpia - São Paulo-Sp
Phone:	+55 (11) 3881 8735 +55 (11) 7777 6107
E-Mail:	Alyne.Fukuda@Haegroup.Com

General Sales Agent
Country	BRASIL
Name of Aviareps Office	AVIAREPS Assessoria em Turismo
Country Manager	MARCELO KAISER
Marketing and PR Coordinator	Ms Luise Sanches
Finance	Ezequiel Dos Santos
Reservations & Ticketing	Mr Dalton Costa
Operating Hours	09:00 - 18:00 (accessible to the public)
Address	Rua Dr. Rafael de Barros, 120. – 4th Floor PARAÍSO, São Paulo/SP CEP: 04003-041
Phone	55 11 4063 5199
Emails	Vendas.sao@aviareps.com Mkaiser@aviareps.com

City Office
City:	Ouagadougou
Address:	Av. Kwame N'krumah en face de l'Hôtel Palm Beach
Mailing address:	01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso
E-mail:	OuaApt@Ethiopianairlines.com
Phone:	0022625301024/25, 0022625310550
Fax:	0022625301886
Working hours:	Mon - Fri 08:00 -12:30 (Morning), 15:00 to 18:00 (Afternoon), Sat 08:00Am - 12:30Pm

GSA Office
City:	Ouagadougou
Company:	Euro World Sarl
Mailing address:	Euro World (Burkina Faso) 01 BP 4883 Ouagadougou Kwame N'nkrumah Ouagadougou-Burkina Faso
Phone:	226 5030 1652/1685
Fax:	226 5030 1886
E-mail:	OUARES@ethiopianairlines.com
Working hours:	Mon - Sat 08:00 -19:30 Sun 09:30 -13:30

City Office
City:	Bujumbura
Address:	Avenue de la Victoire NBR 09, Bujumbura
Mailing address:	B.P. 573
E-mail:	bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com
Phone:	(257) 22226038, (257) 22226820
Working hours:	Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00

Airport Office
Airport:	Bujumbura
Address:	Bujumbura International Airport
Phone:	257-22229842
E-mail	allbjmetairportstaff@ethiopianairlines.com

City Office
City:	Bujumbura
Address:	Avenue de la Victoire NBR 09, Bujumbura
Mailing address:	B.P. 573
E-mail:	bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com
Phone:	(257) 22226038, (257) 22226820
Working hours:	Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00

Airport Office
Airport:	Bujumbura
Address:	Bujumbura International Airport
Phone:	257-22229842
E-mail	allbjmetairportstaff@ethiopianairlines.com

Contact for Cameroon

City Ticket Office
City:	Douala
Address:	30 Avenue De Gaulle, Bonanjo
Mailing Address	Ethiopian Airlines P.O. Box 1326, Douala
E-mail:	SelamF@ethiopianairlines.com BrutayitG@ethiopianairlines.com
Phone:	(237) 33 43 02 64 +237677937929 +237677117729
Fax:	(237) 33 43 01 67
Working hours	Mon to Fri 08:30 to 17:30 Sat 08:30-12:30 Pm

Airport Office
Airport:	Douala International Airport
Phone:	+237 33433730
E-mail	AllDLAETAirportStaff@ethiopianairlines.com

City Ticket Office
City:	Yaoundé
Address:	Y building RUE 1755 Nouvelle Route Bastos
Email:	BezawitMe@ethiopianairlines.com
Phone:	+237 222209268 or +237 222209304 Cell +237678780452
Working hours:	MON to FRI from 08:30 – 17:30 SAT 08:30-12:30
Airport office:	Yaoundé – Nsimalen International airport office
Ethiopian Airlines P.O BOX	3563 Yaoundé
Email:	ALLNSIETAirportStaff@ethiopianairlines.com

City office
Address:	Suite 1912 - 365 Bloor Street East, M4W 3L4, Toronto, Ontario, Canada
Phone:	Reservation Office: +1416 962 0005 EXT : 202/203 Toll free number: 1 800 445 2733
Fax:	+1 416 962 0095
Email:	yyzres@ethiopianairlines.com TingertA@ethiopianairlines.com
Facebook :	https://www.facebook.com/EthiopianAirlinesCanada/
Twitter :	https://twitter.com/FlyEthiopianCAN
Instagram :	https://www.instagram.com/ethiopianairlinescanada/
Working hours:	Mon - Fri: 09:00AM to 05:00PM

Airport office
Address:	T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport, Toronto, Canada
Phone:	+1 905 405 0040/+1 416-996-3384/+1 416-996-5780 Toll-free no: 1 800 445 2733
Fax:	+1 905 405 0005
Email:	yyzapt@ethiopianairlines.com
Working hours:	MON/WED...........09:00 A.M TO 05:00 P.M TUE/THU/FRI/SAT/SUN.....07:00 A.M. TO 3:00 P.M

General Sales Agent - for cargo related issues only
Company	Airline Services International Inc.
Address:	5160 Explorer Drive Unit #4 Mississauga ON L4W 4T7
Phone:	905.629.4522
Fax	905.629.4651
Email:	ops@airlineservices.com

Company:	Blueberry Voyage
City:	Bangui
Mailing Address:	Avenue B.Boganda En face Restaurent 5 fourchettes A cote Ex sofia Credit, Bangui CAR.
Phone:	+236 75 41 42 04, +236 72 56 42 87, +236 72 20 30 30
E-mail:	mkumar@blueberry-travel.com, ksingh@blueberry-travel.com

City:	N' Djamena
Country:	Chad (Republic of)
Address:	Ethiopian Airlines, Chad, NDJ, Avenue Charles de Tchad Airlines Building, Ground Flour, adjacent to BCC Bank
E-mail:	Reservation: ndjres@ethiopianairlines.com Area Manager: Gizachewm@ethiopianairlines.com.
Phone:	Reservation: 23566254531 Mrs Felicitien Area Manage: 23566896226 Mr Gizachew Melese
Fax:	(251-011) 661 1474
Working hours:	Monday-Thursday 08 am - 03:30 pm,Friday - Saturday 08 am -12:30 pm

Airport:	Hassan Djamous International Airport,N'djamena.
Phone:	23566990303
Email:	Ahmat Mahamat Customer Service Agent Airport AhmatM@ethiopianairlines.com
Working hours:	Every day (08H00-16H00)

General Sales Agent
Country	CHILE
Name of Aviareps Office	AVIAREPS CHILE
Country Manager	Micaela Poole
Sales Executive	Maria Teresa Olavarrieta
Reservations & Ticketing	Vanesa Solis
Operating Hours	09:00 - 18:00 (accessible to the public) Mon - Fri..
Address	Bajadoz 45 Of 1701 B – 17th Floor, LAS CONDES SANTIAGO CHILE.
Phone/fax	+56 22 940 2359
Emails	Salesscl@aviareps.com

General Sales Agent
Country	COLOMBIA
General Manager	Carlos Valbuena
Supervisor	Maria Cristina Ortiz
Sales Manager	Martha Muñoz
Reservations & Ticketing	Rocio Bacca
Operating Hours	Mon-Fri 08:00 -18:00
Address	26 Street # 59-51 Office 312 Tower 3 –Sarmiento Angulo Business Center - Bogota – Colombia
Phones	+57 1 7458882
Emails	RBacca@aviareps.com MOrtiz@aviareps.com

GSA
City:	Comoros
Company:.	Matembezi Travel & Tourism
Mailing Address:	Itsambouni Moroni
Phone:	00 269 773 04 22/33 04 00 00
Fax:	269 773 00 75
Email	agence.matembezi@comorostelecom.km

City Office
City:	Moroni
Country:	Comoros
Address:	MORONI ITSAMBOUNI
Mailing address:	Po box 514 MORONI ITSAMBOUNI
E-mail:	matembezi.agencytravel@yahoo.com
Phone:	+269 773 04 22 Mob: +269 333 04 00
Fax:	NA
Working hours:	08:00-3.30 Mon-Thursday, 08:00-12:00 Friday- Saturday, Sunday/public holidays closed

Airport Office
Airport:	Prince Said Ibrahim International Airport (HAH)
Address:	MORONI- HAHAYA
Phone:	Currently no office due no space available at HAH APT ;
E-mail	NA
Working hours:	H24

City Office
City:	Abijan
Address:	Plateau : Avenue Chardy, Immeuble le Paris
Mailing address:	01 BP 5897 Abidjan 01
Phone:	Contact person: Tadele Barega (Mr.) Mob: (00225) 05061583 Land lines: (0025) 20219332 / 20215538 / 20219430
Fax:	(0025) 20219025
E-mail:	TadeleB@ethiopianairlines.com
Working hours:	Mon-Fri 08:00-16:00 Sat 09:00-12:00

Airport Office
Airport:	Port –Bouet Aeroport F.H.B.
Address:	01 BP 5897 Abidjan 01
Manager Airport Services – Abidjan:	Getu Chebud
Tel:	+22505063294
E-mail:	Getuc@ethiopianairlines.com
Working hours:	Monday ,Wednesday ,Friday ,Saturday & Sunday :08:00 - 16:00 Tuesday &Thursday : 09:00 - 15:00

General Sales Agent - Passenger
GSA:	Pax
Name:	CAT AVIATION
Code:	ZAG
City:	ZAGREB
Country:	CROATIA
Position:	reservations
E-mail:	Zeljka.m@tal-aviation.com ethiopian@qat.co.rs
Telephone Number:	+385912999655 + 381112631327
Working Hours:	09:00-16:00

General Sales Agent
Company	Orthodoxou Aviation Ltd.
City:	Larmaca
Mailing Address	Orthodoxou Aviation Ltd, United Nations Street 44, 6042, Larmaca, Cyprus
Phone:	357 24 841 150
Fax:	357 24 841 005
E-mail:	aorthodoxou@orthodoxou.com.cy

Contact for Czech Republic

General Sales Agent
Company:	TAL Aviation CZ sro
City	Prague
Mailing Address:	TAL Aviation CZ sro. Spálená 51 (5p), Prague 1, 11000, CZECH REPUBLIC
Phone:	+420-224 815 374
Fax:	+420-224 815 379
Contact person:	Mrs Karla Svobodova, Sales Manager Czech Republic & Slovakia
Email:	Karla.S@tal-aviation.cz ethiopian@tal-aviation.cz
Working hours:	Mon - Fri: 09:00 - 17:30

City Office
City:	Kinshasa
Address:	30 Juin Blvrd Aforia Immeble 1525,
Mailing address:	P.O.Box 7585, Kinshasha Gombe
E-mail:	fihres@ethiopianairlines.com fihcto@ethiopianairlines.com
Phone:	00243-0817006585 / 810884000 / 0817006588
Working hours:	Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30

Airport Office
City:	Kinshasai
Airport:	Ndjili International Airport
E-mail:	FIHAPT@ethiopianairlines.com FIHPAX@ethiopianairlines.com
Phone:	+243817006589
Working hours:	Mon-Sun 0830-1630

Airport Office
City:	Lubumbashi
Airport:	Luano International Airport
Address:	Cocoa House House Ground floor, Kwame Nkrumah Avenue
E-mail:	fbmapt@ethiopianairlines.com
Phone:	(243)812771780/ +243 818 780 779
Working hours:	Vary according to flight schedule

General Sales Agent (GSA)
Company:	Alamdar Tour and Travel
Address:	Lubumbashi D.R.Congo
Phone:	+243816546523 and +243817789225
E-mail:	lionelle@jefferytravels.com salman@jefferytravels.com
Working hours:	Mon – Fri 08:00 – 17:00, and Sat 0800-12:30

General Sales Agent (GSA)
Company:	Alamdar Tour and Travel
Address:	Kisangani D.R.Congo
Phone:	+243814547062
E-mail:	Sales-fki1@jefferytravels.com
Working hours:	Mon – Fri 08:00 – 17:00, and Sat 0800-12:30

Contact for France

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Phone:	082 582 6135 (24 hours all year round)
E-mail:	shebamiles@ethiopianairlines.com (ShebaMiles)
Customer Relations	ethiopian.customercare@apg-ga.com

For delayed luggage upon arrival at Paris
Phone:	+33 1 48 16 04 08 / 09 or +33 1 74 37 04 80
Web:	http://www.worldtracer.aero/filedsp/et.htm

Airport Office
Airport:	Roissy Charles de Gaulle (CDG) - Terminal 2A
Mailing Address:	CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France
E-mail:	parapt@ethiopianairlines.com

General Sales Agent (Passenger)
City:	Paris
Company:	Air Promotion Group (APG)
Mailing Address:	66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008 Paris (M° Franklin Roosevelt)
Phone:	0825 826 135
Fax:	+33 153 771305
E-mail:	resa.ethiopianairlines@apg-ga.com
Working hours:	Mon - Fri 09:00 - 17:30 (ticketing desk) Mon - Fri 09:00 - 18:00 (call center)

General Sales Agent (Cargo)
Company:	ATC AVIATION SA
Address:	ATC Aviation Services SA BP 13 526 3 Rue du cercle 95709 Roissy CDG Cedex / France
Phone:	+33 1 7003 8052 / 53 / 54
Fax:	+33 1 7003 8050
E-mail:	ethiopian.fr@atc-aviation.com

Contact for Russia

GSA
Company:	Aviareps AG 14 Olimpiysky Prospekt, Moscow, Russia, 129090
City:	Moscow
Phone:	+7 (495) 937-59-45
Fax:	07 495 937 5951/812 740 3821
E-mail:	ethiopianairlines_ru@aviareps.com

Airport:	Aéroport Marseille Provence
Mailing Address:	13700 Marignane Cedex, France
E-mail:	parapt@ethiopianairlines.com

General Sales Agent (Passenger)
City:	Marseille
Company:	Air Promotion Group (APG)
Mailing Address:	8 Boulevard de Dunkerque – 13002 Marseille
Phone:	0825 826 135
E-mail:	resa.ethiopianairlines@apg-ga.com
Working hours:	Mon - Fri 09:30 - 12:30 / 13:30 - 17:30

Contact for Hong Kong, China

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free HKG:	+852 3008 3642(24 hours all year round )

City Office
City:	Hong Kong
Country:	Hong Kong Special Administrative Region , HK-SAR (PRC)
Address:	Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong.
Mailing address:	Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong.
Phone:	+852 2117 0233/3968 9035
Fax:	+852 2117 1811
E-mail:	hkgres@ethiopianairlines.com hkgcto@ethiopianairlines.com
Working hours:	Mon - Fri 09:00 - 12:45 / 14:00-17:45
Facebook:	https://www.Facebook.com/EthiopianAirlinesHK/

Airport Office
Airport:	Hong Kong
Mailing address:	Unit 5, S019 Level 5 , Passenger Terminal Building 1 Cheong Hong Road , Chek Lap Kok , Lantau , Hong Kong
Phone:	+852 3150 8122 +852 3150 8123
Fax:	+852 3150 8125
E-mail:	hkgapt@ethiopianairlines.com

Contact for Namibia

City:	Windhoek
Address:	Shop No. 7, Kock & Schmidt Building, Corner of Independence Ave. And Garten str
Phone:	+264 61256601 (Office ) +264816005274 ( Sales Manager Tony Varghese ) +264818619838( Area Manager Mesfin Gebre)
Email:	Salesmanager@ethiopianairlines.com (Sales Manager ) mesfingm@ethiopianairlines.com ( Area Manager)
Working Hours:	Mon to Fri ( 8 AM to 17 PM ), Sat ( 9 AM to 13 PM )

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City Ticket office
City:	Luanda

Address:Largo 4 De Fevereiro Hotel president	Angola
Tel:	244944790293
Fax:	Nil
E-mail: l	adetcto@ethiopianairlines.com Melatas@ethiopianairlies.com LADSales1@ethiopianairlines.com

RESERVATIONS & TICKETING OFFICE
Country:	ARGENTINA
Name of Aviareps Office:	AVIAREPS ARGENTINA
Country Manager:	Micaela Poole
Sales Manager:	Alfredo Martinez
Reservations & Ticketing:	Vanesa Solis
Operating Hours:	9AM - 6PM
Address:	Carlos Pellegrini 1135, Piso 10
Telefax:	54 11 4326-0362 / 0364
Emails:	Ethiopian.Argentina@aviareps.com
AIRPORT OFFICE (Airport Operational issues only)
Address:	Ezeiza International Airport, Corporate Building AA2000, SUITE 103, CP B1802EZE, Buenos Aires, Argentina (Temporary)
Airport Manager:	Gustavo Armentano
Phone:	N/A
Fax:	N/A
Email:	EZEAPT@ethiopianairlines.com EZEATO@ethiopianairlines.com
Working Hours:	Monday to Sunday from 17:30hs to 22:30hs.
Baggage Service Email:	EZELL@ethiopianairlines.com
Baggage Service Phone:	+549 11 5426 7777
Baggage Service Working Hours:	Monday to Friday from 16:00hs to 21:00hs
Check In Counters:	Located at Terminal “C” from 201 to 206, Ezeiza International Airport open from 18:00hs to 20:30hs.

CARGO OFFICE (Cargo operations only)
Address:	Ezeiza International Airport, Corporate Building AA2000, SUITE 108, CP B1802EZE, Buenos Aires, Argentina
Phone:	+54 11 5480-0157
Fax:	+54 11 4897 4042
Email:	Romina Alanis romina.alanis@crossracer.aero EZECARGO@ETHIOPIANAIRLINES.COM
Working Hours:	Monday To Friday From 09:30hs To 16:30hs (Except National Holidays)

Ethiopian Worldwide Contacts

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Customer Support

Corporate

Aviation Group

Airport Office
Airport:	Airporto 4 de Fevereiro
E-mail:	AntonioD@ethiopianairlines.com WubnehM@ethiopianairlines.com
Phone:	(244) 914526675

City Ticket Office
City:	Brussels
Address:	J.E.Mommaertslaan 18B – 1831 Diegem
E-mail:	Et.be@kales.com Reservation: Et.be@kales.com; Group Department: etgroups@kales.com Sales: Ilse.dehandschutter@kales.com Area Manager: tayeke@ethiopianairlines.com
Phone:	+32(0)2/716 00 60 Reservation:+32(0)2/716 00 60 Sales:+32(0)2/716 00 73
Fax:
Working hours:	Mon-Fri 09.00-17.15 / for public 10.00-16.00

City:	Goma
Address:	18 Boulevard Kanyamuhanga, central ville-Goma
E-mail:	negusm@ethiopianairlines.com gomsm@ethiopianairlines.com
Phone:	+243 973 487 778 /+243 997 384 447 /+243 896 770 220
Working hours:	Mon-Sat 0830AM-0600PM

City:	Copenhagen
Company:	Khyber International
Mailing Address:	Vester Farimagsagade 3, 1-Sal, 1606 KBH V, Denmark
Phone:	+45 33 93 44 55
Email:	sales@khyber.dk
Working hours:	Mon - Fri: 09:00-17:00

City:	Djibouti
Country:	Republic of Djibouti
Address:	Djibouti International Airport, Ambouli Boulevard de Gaulle Street, Rue de ARTA
Mail address:	P.O.Box 90
Phone:	Mobile: 253 – 77804783 (Area Manager) 253- 77815479 (Air Port Manager)
E-mail:	solomonyb@ethiopianairlines.com

Company:	Globe Travel
City:	Djibouti
Mailing address:	Bld Administrateur Bernard Djibouti P.O. Box 1181
Phone:	0025321351007
Fax:	00253 21354888
Email:	globe_ethiopianair@intnet.dj

City:	Cairo
Country:	Egypt (Arab Republic of)
Address:	Ethiopian Airlines, 69 Abdelhamid Badawi street , Concord el salaam Hotel
Phone:	(202) 2180 0935, 2180 0936, 2180 0937, 2180 0392 Call Center: Toll-Free: 080 0000 0411
Fax:	(00 2 02) 21800934
E-mail:	caires@ethiopianairlines.com
Working hours:	08:30-15:30 Saturday-Thursday

Airport:	Cairo International Airport
Address:	Cairo International Airport (Terminal 3)
Phone:	Passenger: (00 202)2265 4398 Cargo: (00 202) 22672910-24150959
Fax:	(00 202) 26214934
E-mail	CaiApt@ethiopianairlines.com

City:	Malabo
Address:	Independence Avenue. PDGE Building 2nd floor
Mailing address:	P.O.B 475 Malabo, Equatorial Guinea
E-mail:	SSGADMIN@ethiopianairlines.com SSGCTO@ethiopianairlines.com stephaniep@ethiopianairlines.com lenam@ethiopianairlines.com
Phone:	Office: +240-333-090588 +240-333-090593 Mobile: +240-222-671141
Working hours in LCL:	Mon – Fri 08:30 – 17:00

Airport:	Malabo International Airport
Address:	Malabo
Tel:	Office +240-333-094248 Mob +240-222-177327
E-mail:	SSGAPT@ethiopianairlines.com alfonsor@ethiopianairlines.com mariat@ethiopianairlines.com
Working hours:	Operational

City:	Asmara
Country:	Eritrea
Address:	Asmara City Ticket office 183 Warsay Street Ground Floor Asmara,Eritrea
E-mail:	Reservation: ASMCTO@ethiopianairlines.com Sales: BerhaneMe@ethiopianairlines.com Area Manager:ElizabethH@ethiopianairlines.com
Phone:	Reservation: +291 113991/92 Sales: +291 113991 Mr. Berhane Mehari Area Manager: +291 7 112237 Ms. Elizabeth Hailu
Fax:	Nil
Working hours:	Weekdays – 08:00 – 18:00, Weekends 08:00 – 11:00

Airport:	Asmara International Airport
E-mail:	ASMAPT@ethiopianairlines.com YohannesDm@ethiopianairlines.com
Phone:	Mr. Yohannes Demissie + 291 7 112289 / + 291 153949
Working hours:	07:00 – 12:00 ; 14:00 – 19:00

City:	Riga
Company:.	Baltic GSA, SIA
Mailing Address:	Skolas iela 21-203a, LV-1010, Riga, Latvia
Phone:	+372 622 5980
Fax:	+372 616 0864
Email	ethiopian.airlines@balticgsa.com
Working hours:	Mon - Fri: 09:00 - 17:00

City:	Addis Ababa
Country:	Ethiopia
Address:	Ethiopian Airlines Head Office
Mailing address:	P.O. Box 1755, Addis Ababa
Phone:	+251 116 179 900 (6787 to be used within Ethiopia)
Working hours:	: 24/7 throughout the year

Airport:	Bole International
City:	Addis Ababa
Country:	Ethiopia
Address:	Bole International Airport
Mailing address:	P.O. Box 1755, Addis Ababa
Phone:	+251115178320/455
Working hours:	24/7 throughout the year
Customer Relations	Please contact customer relation through:Support and Feedback
Baggage Service	+251 11 5178306/+251-11-6650304
Air port check in counter	251-11- 5178455/955

City	Helsinki (also covering Estonia)
Company:	Matkantekijät Oy - Tourplanners Ltd
Mailing Address:	Insinöörinkatu 7 B, 4th floor 00880 Helsinki, Finland
Phone:	+358 10 5746572
Fax:
Contact person:	Meri Mantysaari, Manager Email: myynti@matkantekijat.fi Website: www.matkantekijat.fi
Working hours:	Mon - Fri: 09:00 - 17:00 Closed on Sat and Sun

City	Helsinki
Company:	Kales Airline Services Oy
Mailing Address:	Perintötie 2 D, FI-01510 Vantaa, Finland
Phone:	+358 9 8700 350
Fax:	+358 9 8700 3515
Email:	kenneth.andersson@kales.com
Working hours:	Mon - Fri 09:00 - 17:00

City:	Libreville
Address:	Glass - London, parcelle no 176
Mailing address:	P.O. Box 12802 Libreville, Gabon
E-mail:	AmareB@ethiopianairlines.com
Phone:	City office: 00241 05931660, 0024101741315 Area Manager Cell: 00241 05322020
Working hours:	Mon - Fri 08:00-15:30, Sat 09:00 – 11:30

Airport:	Leon Mba International Airport
Address:	Terminal Building, 1/F
Mailing address:	P.O. Box 12802 Libreville, Gabon.; Office No. 144
Phone:	Airport Senior Agent:00241 05316666; Customer Service Officer
E-mail:	LBVAgent@ethiopianairlines.com; FikirteY@ethiopianailrines.com; JudeO@ethiopianairlines.com; and Amareb@ethiopianairlines.com
Working hours:	Mon - Fri 08:00-15:30, Sat 09:00 – 11:30

Global Call Centre	0800 0006062 24 hours all year round
City:	Frankfurt, Germany
City Ticket Office:	General Sales Agent (Aviareps AG)
Address:	Kaiserstrasse 77 60329 Frankfurt/Main Germany
Phone:
Reservation	+49 (0) 69-770 673 052
Sales	+49 (0) 69 770 673 053
Fax:	+49 (0) 69 770 673 028
Email
Reservation	ReservationsET.Germany@aviareps.com
Sales	salesET.Germany@aviareps.com
Google Map Location:-	https://goo.gl/maps/CXioWGGHSZ42
Working Hours	Mon-Fri 09:00AM – 06:00PM
Airport Office	Office at the Airport
Address:	Terminal 1, Hall B Counter 526 Frankfurt Airport Frankfurt Airport Terminal 1 Hall B Room number 201-2166 house 65 60549 Frankfurt Am Main
Phone:
Airport Manager	(+49 (0)6969769790)
Fax:	+49-(0)69691945
Email:	FRAAPT@ethiopianairlines.com
Working Hours	Daily 06:00PM to 09:00PM
Cargo:	General sales office for Cargo (ATC Aviation Services AG)
Address:	Cargo City Süd, Geb. 641; 60549 Frankfurt /Germany
Phone:	+49 69 69805347
Fax:	+49 69 698053 20
Email:	ethiopian.de@atc-aviation.com
Working Hours	Mon-Fri 09:00AM – 06:00PM
Head Office

Tel:	+251-116-656666
Mailing Address	P.O. Box 1755, Addis Ababa
Website:	www.ethiopianholidays.com
Working hours	24/7 throughout the year

Tel:	+251-116-656666 #3
Email:	Etholidays@ethiopianairlines.com
Website:	www.ethiopianholidays.com
Working hours	24/7 throughout the year

Tel:	+251115178711/8871/4514
Email:	Medical Travel@ethiopianairlines.com
Working hours	Monday – Friday (08:00 – 17:00)

City:	Accra
Address:	Cocoa House Ground floor, Kwame Nkrumah Avenue
Mailing address:	GP 3600 Accra Ghana
E-mail:	Area Manager’s : GenetWl@ethiopianairlines.com (Genet W/Michael) or acccto@ethiopianairlines.com
Phone:	+233 24 242 6303 (233-302)664856/7/8
Fax:	(233-302) 673968
Working hours:	Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 09:00 - 13:00

Airport:	Kotoka International
Address:	Kotoka International Airport
Phone:	+233 24 242 6303 (233 302) 775168/778993
E-mail	accapt@ethiopianairlines.com
Working hours:	Mon - Fri 08:00-12:00 [APT Office hours subject to the seasonal flight schedule]

GSA:	Pax
Name:	Gold Star Aviation
Code:	ATH
City:	ATHENS
Country:	GREECE
Position:	res & tktg
E-mail:	ethiopian@goldstar.gr
Telephone Number:	+30 210 324 6706
Fax Number:	3246723
Working Hours:	9.00-17.00 Mon-Fri & 9.00-14.00 Sat

City:	Conakry
Company:.	Guinée Voyage
Address:	Quartier Almamyah, C. de Kaloum, République de Guinée
Phone:	+224 631 27 00 10 +224 664 26 05 54 +224 622 25 50 30 +224 662 09 39 03
Fax:	(00224) 30 478063 (00224) 30012611
Email	bahibrahimahassane@yahoo.fr guineevoyages@yahoo.fr info@guinee-voyages.com
Working hours:	Mon - Fri 08:30 - 17:00 Sat 09:00 - 14:00

Company:	AVIAREPS Magyarorszag Kft.
City:	Budapest
Mailing Address:	Erkel utca, 1092 Budapest, Hungary
Phone:	+36 1 210 0067
Email:	reservationsBUD@aviareps.com
Working hours:	Mon - Fri: 09:00 - 17:00

Address:	104 Windfall, Sahar Plaza Complex, Andheri Kurla Road Chakala Andheri East, Mumbai 400 059
E-mail:	bomres@ethiopianairlines.com
Tel:	28395247
Reservations:	Res: Toll Free 0008000401687 Accounts: 28395026 Sales: 28395468 Admin: 28395245

City:	Mumbai
Address:	E8 – 3060 Level 3 Chhatrapati Shivaji International Airport New Terminal 2B, Sahar Road, Andheri East Mumbai 400 099
Phone:	66859410 / 66859411/ 28366700 Ext 3514
Fax:	66859412
E-mail:	narendrak@ethiopianairlines.com