You can find your booking reference or PNR on your e- ticket. It is a six alpha character code
Step into a world of comfort, privacy, and personalized service designed exclusively for CIP passengers. Your journey begins at the CIP Terminal, where agents assist with check-in, baggage handling, and customs procedures in a calm and private environment away from the crowds of the main terminal. After completing these procedures, continue to the exclusive lounge within the terminal, where you can relax in a comfortable setting with a quiet work area, relaxation zone, and private meeting space. Enjoy a premium atmosphere with elegant design, freshly prepared meals, and refreshments suited to your preferences while staying informed with flight status updates before departure. When it is time to board, benefit from a seamless transfer from the lounge to your aircraft, ensuring a smooth and stress-free journey.
Located next to the Domestic Terminal with its own dedicated entrance.
Book your CIP Lounge access today and enjoy premium services, fine dining, quiet spaces, and a truly elevated travel experience.
No. The CIP Lounge service is available only for passengers departing from Addis Ababa (ADD). Transit passengers are not eligible to purchase the CIP Lounge pass.
The services included in CIPM lounges all complementary
You can purchase your CIP lounge service online; through our website & mobile app, from any of our offices at local ticket offices and Addis Ababa International Airport.
All forms of payment currently applicable for ticket sales is also applicable for lounge pass purchase. These options include credit/Debit card, through bank transfer, bank deposit and cash.
No. Loyalty program membership does not include free CIP Lounge access. Payment is required to use the service.
No, this service is currently available for Addis Ababa Bole international airport. CIP Lounge located at Addis Ababa bole international airport
Yes, you can make a change to your lounge service along with your flight booking within a week subject to availability of the service on the changed date.
If you cancel your lounge service voluntarily, the fee will be non-refundable. Refund is only applicable for involuntary changes due to operational reason such as.
You can request refund you can contact our global contact Centre by emailing at reservation@ethiopianairlines.com Or by calling on our Global Contact Centre Numbers.
Visit the nearest Ethiopian Airlines sales office/Ticket offices or contact us through our Global Contact Centre Numbers.