Customs Declaration Notice
 Update on ticket rules to/from Tel Aviv
 Update On The Entry Requirement To Thailand
 Monkey Pox health declaration form
 Guideline for Visa on Arrival at Addis Ababa Ethiopia

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Travel Agent

 Dear Esteemed Customer,

In our effort to improve our Travel Agent Service, we kindly ask you to complete the below questionnaire.

What is the purpose of your travel? (Please select one)
(5 - Very satisfied, 4 - Satisfied, 3 - Neutral, 2 - Not satisfied, 1 - Very dissatisfied, NA - Not applicable) 

How satisfied were you with the:

1. Based on your recent experience with Ethiopian Airlines, how likely are you to recommend it to a friend or colleague?
2. How would you rate the waiting time before you receive service?
3. How helpful and courteous was the staff?
4. How effective was the queue management?
5. How relevant and accurate was the information provided during ticketing/reservation?
6. How would you rate the cleanliness and overall setup of the office?
7. How proficient and efficient was the staff?
8. How responsive was the staff?
9. How effective were the communication skills of the staff at the ticket office?

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