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Rebooking and refund fee waiver

Rebooking policy

  • Change fees  are not  applicable to tickets  issued  anytime  for travel from 01March, 2020 until 30June, 2020.
  • Customers can change their booking to travel on/or before December  31, 2020.
  • If there is a difference in the airfare or applicable taxes, due to the reissue/rerouting of the ticket, the additional amount shall be collected.

Refund policy 

  • Full refund can be made free of charge for travel dates between 01-MAR-2020 until 30-JUN-2020 by issuing a voucher of equal amount to be used within one year of issue.
  • If voucher is required to be refunded, applicable rule at time of ticket purchase shall apply.
  • No show fee will apply at all times except when flight is canceled involuntarily by the airline.
  • The policy is applicable for both refundable and non-refundable tickets.

REROUTING POLICY 

  • Rerouting is permitted by applying the applicable differences in fares, fees and taxes.

**All other rules and conditions apply.