Please select a country below to view contact information for your nearest local Ethiopian office
Contact for Argentina
RESERVATIONS & TICKETING OFFICECountry: ARGENTINA Name of Aviareps Office: AVIAREPS ARGENTINA Country Manager: Alex Obaditch Sales Manager: Marianela Garcia Reservations & Ticketing: Vanesa Solis Operating Hours: 9AM - 6PM Address: Carlos Pellegrini 1135, Piso 10 Telefax: 54 11 4326-0362 / 0364 Global Call Center number 541151686142 AIRPORT OFFICE (Airport Operational issues only)Address: Ezeiza International Airport, Corporate Building AA2000, SUITE 103, CP B1802EZE, Buenos Aires, Argentina (Temporary) Airport Manager: Edward Bruce Mc Laren Phone: +54911 3545 1111 Fax: N/A Email: EZEAPT@ethiopianairlines.com EZEATO@ethiopianairlines.com Working Hours: Monday to Friday from 17:00hs to 22:00hs. Baggage Service Email: EZELL@ethiopianairlines.com Baggage Service Phone: +549 11 5426 7777 Baggage Service Working Hours: Monday to Sunday from 17:00hs to 21:00hs Check In Counters: Located at ground floor of new departure terminal. Corridor “B”, counters 116 to 122. Ezeiza International Airport. Service hours from 18:00hs to 20:30hs. Emails/Contacts Passengers- buecto@ethiopianairlines.com
Whatsapp 54 9 11 4960 0960 (Monday to Friday 09am-06pm except holidays)
Travel agencies- atencion@ethiopianairlines.com
Whatsapp 54 9 11 5146 6683 (Monday to Friday 09am-06pm except holidays)
Groups: gruposar@ethiopianairlines.com
CARGO OFFICE (Cargo operations only)Address: Ezeiza International Airport, Corporate Building AA2000, SUITE 108, CP B1802EZE, Buenos Aires, Argentina Phone: +54 11 5480-0157 Fax: +54 11 4897 4042 EZECARGO@ETHIOPIANAIRLINES.COM Working Hours: Monday To Friday From 09:30hs To 16:30hs (Except National Holidays)
GSA- World Aviation Systems
Tel 1300 600 001 Address L17, Suite 1709, 264 George Street, Sydney 2000 NSW Email ethiopian.sydney@worldaviation.com.au Global Call Center number: 611800531790
Contact for Austria
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries 24 hours all year round
General Sales Agent
Company: Aviareps Airline Management Service Ges.m.b.H.
Mailing Address: Theobaldgasse 19/2, 1060 Vienna, Austria
Phone: +431585363030
+ 43720229149
+ 431585363030
Fax: +43 (01) 585 36 30-88 Email: reservationsET.austria@aviareps.com Working hours: Mon - Fri, 09:00 - 17:00 hrs (no lunch break) Closed on Sat and Sun
Contact for Bahrain
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries Toll free: 97316199205 24 hours all year round
City Office
City: Manama Address: Zamil Tower 2, Ground floor, Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain. Mailing address: Ethiopian Airlines P.O. Box 1044, Kingdom of Bahrain E-mail: Bahgsa2@ethiopianairlines.com Phone: (973) 17208504 Fax: (973) 17210175 Working hours: Sun - Thu 08:30 - 13:00 & 14.00 - 17:30 Sat – 09:00 – 13.00
GSA
Company: Bahrain International Travel City: Bahrain Address: Zamil Tower 2, Ground floor,Manama Gate , Al Khalifa Avenue, Manama. Kingdom of Bahrain Mailing Address: P.O. Box 1044 Phone: (973) 17 223315 Fax: (973) 17210175 E-mail: leisure@Bahraintravel.com.bh
Contact for Bangladesh
City: Dhaka, Bangladesh City Office Company RM Center, 5th Floor, 101 Gulshan Avenue
Address Dhaka-1212, Bangladesh
Office telephone number - +88-02-58814156
Mobile numbers
+8801844241424
+8801844241430
+8801844241472
E-mail: Area Manager: Desalegn Molla
email: DesalegnM@ethiopianairlines.com
+880 1810 190056
Working hours: SUN-THU 09:30-17:30
SAT 10:00-15:00
Contact for Belgium For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries Toll-free: 078 25 92 42 24 hours all year round
Airport Office City: Brussels Address: Brussels Airport, Leopoldlaan, 1930 Zaventem E-mail: brutktdsk@ethiopianairlines.com Phone: +32 27160060/+32 498629261 Working hours: Daily, as from 3 hours prior to departure time till scheduled departure time
Contact for Benin
Call Centre Toll Free Number: +229 62 50 09 79 (24 Hours)
City Ticket Office
General Sales Agent : Afri Wings Express Voyages
Airport Office
Airport : International Airport Cardinal Bernadin Gantin of Benin Address: Avenue Jean Paul II ,Cotonou, Benin Mailing Address: Ethiopian Airlines, Cotonou Benin, P.O. Box 1051 E-mail: cooapt@Ethiopianairlines.com Phone: 229 95 62 81 88
Contact for Botswana
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries Toll free:002698003002524 24 hours all year round
Dear Customer, please contact your bank to authorize ticket issuance and ensure a smooth transaction. Thank you
City Ticket Office
City: Gaborone Adress: Ethiopian Airline Gaborone Plot 54350, 430 Square, Central Business District (CBD), Gaborone Telephone Number
+267 3111631 (TICKET Office)
+267 76629301 (Area Manager)
+267 3924042 (Gaborone Airport)
+267 75999547 (WhatsApp Line)
P.O. Box 60666, Gaborne, Botswana
Location: https://maps.google.com/?q=-24.653357,25.902586
Ticket office address Ticket Office GBE ALLGBECTOSTAFF@ethiopianairlines.com Sales Manager GBE GBESM@ethiopianairlines.com Area Manager MeronA@ethiopianairlines.com Reservation Office GBE reservationGBE1@ethiopianairlines.com Global Call Center number: +2678007861007
Cargo Office name: Hae – Heavyweight Address: Av. Dr. Cardoso De Melo, 1460 Sl 63 6º Andar Vila Olímpia - São Paulo-Sp Phone: +55 (11) 3881 8735 +55 (11) 7777 6107 E-Mail: Alyne.Fukuda@Haegroup.Com
General Sales Agent Country BRASIL Country Manager Denis Ribeiro Marketing and PR Coordinator Tomas Penna Reservations & Ticketing Gilka Thayse Santos Operating Hours 09:00 - 18:00 (accessible to the public) Address Rua Dr. Rafael de Barros, 210. – 4th Floor PARAÍSO, São Paulo/SP CEP: 04003-041 Phone 55 11 4063 5199 Global Call Center number: 551945600377 Emails/Contacts Passengers- saocto@ethiopianairlines.com
Travel agencies- atendimento@ethiopianairlines.com
Contact for Bulgaria
GSA
Company:
TAL Aviation Bulgaria Ltd.
Address:
36, Patriarh Evtimii bvd, Sofia 1000, Bulgaria
Phone:
+359 2 981 99 10
Fax
+359 2 981 99 12
Email
sales@talaviation.bg
Working hours
Mon-Fri: 09:00-17:00
Contact person:
Georgi Kabaivanov, Country Manager Bulgaria
Contact for Burkina Faso
City Office
City: Ouagadougou Address: Av. Kwame N'krumah en face de l'Hôtel Palm Beach Mailing address: 01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso E-mail: OuaApt@Ethiopianairlines.com Phone: 0022625301024/25, 0022625310550 Fax: 0022625301886 Working hours: Mon - Fri 08:00 -12:30 (Morning), 15:00 to 18:00 (Afternoon), Sat 08:00Am - 12:30Pm Global Call Center number: 22625300981
GSA Office
City: Ouagadougou Company: Euro World Sarl Mailing address: Euro World (Burkina Faso) 01 BP 4883 Ouagadougou Kwame N'nkrumah Ouagadougou-Burkina Faso Phone: 226 5030 1652/1685 Fax: 226 5030 1886 E-mail: OUARES@ethiopianairlines.com Working hours: Mon - Sat 08:00 -19:30 Sun 09:30 -13:30
Contact for Burundi
City Office
City:
Bujumbura
Address:
Avenue de la Victoire NBR 09, Bujumbura
Mailing address:
B.P. 573
E-mail:
bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com
Phone:
(257) 22226038, (257) 22226820
Working hours:
Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00
Airport Office
Airport:
Bujumbura
Address:
Bujumbura International Airport
Phone:
257-22229842
E-mail
allbjmetairportstaff@ethiopianairlines.com
City Office
City:
Bujumbura
Address:
Avenue de la Victoire NBR 09, Bujumbura
Mailing address:
B.P. 573
E-mail:
bjmres@ethiopianairlines.com bjmcto@ethiopianairlines.com
Phone:
(257) 22226038, (257) 22226820
Working hours:
Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00
Airport Office
Airport:
Bujumbura
Address:
Bujumbura International Airport
Phone:
257-22229842
E-mail
allbjmetairportstaff@ethiopianairlines.com
Contact for Cameroon
City Ticket Office
City ticket office: Douala Address: 30 Avenue De Gaulle, Bonanjo Mailing Address Ethiopian Airlines P.O. Box 1326, Douala E-mail: AllDLAETCTOStaffs@ethiopianairlines.comPhone: +237233430264/ +237681613378 +237677117729 Fax: (237) 33 43 01 67 Working hours Mon - Fri 08:30-17:00 Sat 08:30-12:00
Airport Office
Airport: Douala International Airport Phone: +237 33433730/+237677117729 E-mail AllDLAETAirportStaff@ethiopianairlines.com
City Ticket Office
City ticket office: Yaoundé Address: Y building RUE 1755 Nouvelle Route Bastos Email: ALLNSIETAirportStaff@ethiopianairlines.com Phone: +237 222209268 or +237 222209304 Cell +237678780452 Working hours: MON to FRI from 08:30 – 17:00 SAT 08:30-12:00 Airport office: Yaoundé – Nsimalen International airport office Ethiopian Airlines P.O BOX 3563 Yaoundé Email: ALLNSIETAirportStaff@ethiopianairlines.com
Contact for Canada
Airport office
Address: T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport, Toronto, Canada Phone: +1 905 405 0040/+1 416-996-3384/+1 416-996-5780 Toll-free no: +1 613-701-6473 Fax: +1905 405 0005 Email: yyzapt@ethiopianairlines.com Working hours: MON/WED...........09:00 A.M TO 05:00 P.M TUE/THU/FRI/SAT/SUN.....07:00 A.M. TO 3:00 P.M
General Sales Agent - for cargo related issues only
Company Airline Services International Inc. Address: 5160 Explorer Drive Unit #4 Mississauga ON L4W 4T7 Phone: 905.629.4522 Fax 905.629.4651 Email: ops@airlineservices.com
Contact for Central African Republic
Contact for Chad
City Office
City:
N' Djamena
Country:
Chad (Republic of)
Address:
Ethiopian Airlines, Chad, NDJ, Avenue Ndjamena, 66 Avenue Charles de Gaulle
E-mail:
Reservation: ndjres@ethiopianairlines.com
Area Manager: Gizachewm@ethiopianairlines.com
Phone:
Reservation: 23566254531 Mrs Felicite
Reservation :23566909869 Mr Mougabe
Reservation:23566207271 Mr Abdine
Reservation: 23566240161 Mr Abbo
Area Manage: 23566896226 Mr Gizachew Melese
Working hours:
Monday-Thursday 08 am - 03:30 pm,Friday - Saturday 08 am -12:30 pm
Contact for China
24/7 China Call Center
Tel: +86 4008 071 787 (Mandarin, Cantonese, English)
+86 4006 071 787 (Mandarin, Cantonese, English)
Email: Callcenter@ethiopianairlines.com.cn
WeChat: feimallchina
Beijing Office
Tel: +86 010-65050315
Email: etbjscto@ethiopianairlines.com.cn
Address: Room 904, World Wealth Tower, No. A6 Jianguomenwai Avenue, Chaoyang District, Beijing, China
Beijing Airport Offic
Tel: +86 15011555744
Email: etbjsapt@ethiopianairlines.com.cn
Address: Room 12, 1st Floor, Hilton Hotel, Beijing Capital Airport, No.2 Sanjing Road, Shunyi District, Beijing 101312, China
Beijing Cargo Office
Tel: +86 010-83496150 / +86 010-83496151
Email: etpek@megacap.aero
Address: Room 613, Block G, Hangcheng Plaza, Shunping Road, Shunyi District, Beijing, China
Shanghai Office
Tel: +86 021-60509685
Email: etshacto@ethiopianairlines.com.cn
Address: Room 2110, 21 Floor, Xianlesi Plaza, 388 Nanjing West Road, Huangpu District, Shanghai 200003, China
Shanghai Airport Office
Tel: +86 021-68339885 / +86 18117315785
Email: etshaapt@ethiopianairlines.com.cn
Address: Room 2-B1-M10, Terminal2, Pudong Airport, Shanghai, China
Shanghai Cargo Office
Tel: +86 021- 68356536/ +86 021-68354523
Email: etpvg@megacap.aero
Address: Room 320A, No. 168 Suhang Road, Pudong International Airport, Shanghai, China
Guangzhou Office
Tel: +86 020-87621101
Email: etcancto@ethiopianairlines.com.cn
Address: Room 502, 5th Floor, Guangdong International Building Podium, Yuexiu District Central City Road 339, Guangzhou 510030, China
Guangzhou Airport Office
Tel: +86 020-3654 6729 / +86-19128984184 (14:00-22:00)
Email: etcanapt@ethiopianairlines.com.cn
Address: Room W108, Pullman Hotel, Baiyun International Airport, Guangzhou
Guangzhou Cargo Office
Tel: +86 020-36066253 / +86 020-36069230 Email: etcan@sino-eth.com
Address: Shibao Office, 3rd Floor, No.38 Helong 8th Road, Taicheng Village, Renhe Town, Baiyun District, Guangzhou, China
Chengdu Office
Tel: +86 18980050384
Email: etctucto@ethiopianairlines.com.cn
Address: Room 1505, POLY CENTER North Tower, NO.7 Lingshiguan Road, Wuhou District, Chengdu 610000, China
Chengdu Airport Office
Tel: +86 028-86977256, +86 17313099323
Email: ctuapt@ethiopianairlines.com
Address: Room E4019T1, Terminal 1, Chengdu Tianfu International Airport
Chengdu Cargo Office
Tel: +86-028- 85505765/+86-13922189935
Email: jamesx@megacap.aero
Address: Room # 1505, 15th Floor North Tower, Poly Center, No. 7 Lingshiguan Road, Chengdu, China
Wuhan Cargo Office
Tel: +86 13533356574
Email: etwuh@megacap.aero
Address: A601, Logistics Center Building, Tianhe International Airport, Huangpi District, Wuhan, China
Changsha Cargo Office
Tel: +86 18911798029
Email: frankz@megacap.aero
Address: 2F-18 Airport Supply Chain Office, Airport Cargo Center, Huanghua International Airport, Changsha, China
Zhengzhou Cargo Office
Tel: +86 15089895104
Email: etcgo@megacap.aero
Address: Room 501 Business Hall, East Gate of International Main Cargo Terminal, Zhengzhou Airport North Cargo Area, Zhongmu County, Zhengzhou, China
Xiamen Cargo Office
Tel: +86 15021781329
Email: etxmn@megacap.aero
Address:Room 205 No. 43, Yuanxiang Cargo Station International departure,Xiangyun 1st Road,Dianqian Street, Huli District, Xiamen City, Fujian Province, China
Shenzhen Cargo Office
Tel: +86 17827056959
Email: etszx@megacap.aero
Address: Room 701, Logistics Building, Fourth Road, Terminal, Baoan District, Shenzhen, China
Contact for the Comoros
GSA
City:
Comoros
Company:.
Matembezi Travel & Tourism
Mailing Address:
Itsambouni Moroni
Phone:
00 269 773 04 22/33 04 00 00
Fax:
269 773 00 75
Email
agence.matembezi@comorostelecom.km
City Office
City:
Moroni
Country:
Comoros
Address:
MORONI ITSAMBOUNI
Mailing address:
Po box 514 MORONI ITSAMBOUNI
E-mail:
matembezi.agencytravel@yahoo.com
Phone:
+269 773 04 22 Mob: +269 333 04 00
Fax:
NA
Working hours:
08:00-3.30 Mon-Thursday, 08:00-12:00 Friday- Saturday, Sunday/public holidays closed
Airport Office
Airport:
Prince Said Ibrahim International Airport (HAH)
Address:
MORONI- HAHAYA
Phone:
Currently no office due no space available at HAH APT ;
E-mail
NA
Working hours:
H24
City Office
City:
Abijan
Address:
Plateau : Avenue Chardy, Immeuble le Paris
Mailing address:
01 BP 5897 Abidjan 01
Phone:
Reservation & Ticketing Office/Refund related calls, all information
Landlines: (0025) 2720219332 / 2720215538 / 2720219430
Fax:
(0025) 20219025
E-mail:
Abjres@ethiopianairlines.com
Working hours:
Mon-Fri 08:00-16:00 Sat 09:00-12:00
24/7 throughout the year: Our Call Center with +251 116 179 900
Sales related: (00225) 0556445596
In case of emergency: Area Manager:
Mob: (00225) 0505061583
Airport Office
Airport:
Port –Bouet Aeroport F.H.B.
Address:
01 BP 5897 Abidjan 01
Manager Airport Services – Abidjan:
Passenger
Tel:
(00225) 0505063294/(00225) 0575182592
E-mail:
ABJAPT@ethiopianairlines.com
Working hours:
Monday,Tuesday,Friday :08:00 - 16:00
Thursday& Sunday : 09:00 - 15:00
Wednesday&Saturday: 07:00-13:00
Cargo related
Tal aviation
Tel
(00225) 0778432499/0566004442
Email
ops.abj@talcargo.com
Contact for Czech Republic
Company:
TAL Aviation CZ sro
City
Prague
Mailing Address:
TAL Aviation CZ sro. Spálená 51 (5p), Prague 1, 11000, CZECH REPUBLIC
Phone:
+420-224 815 374
Fax:
+420-224 815 379
Contact person:
Mrs Karla Svobodova, Sales Manager Czech Republic & Slovakia
Email:
Karla.S@tal-aviation.cz ethiopian@tal-aviation.cz
Working hours:
Mon - Fri: 09:00 - 17:30
General Sales Agent
Company :
TAL Aviation CZ s.r.o.
Address :
V Jámě 1, 3rd floor, Praha 1, 11000, Czech Republic
Phone :
+420 224 815 378
Email :
ethiopian@tal-aviation.cz
Working hours :
Mon-Fri: 09:00-17:00
Contact person :
Karla Svobodova, Sales Manager Czech & Slovak Republic
Contact for Democratic Republic of the Congo
City Office
City:Kinshasa
Address:30 Juin Blvrd Aforia Immeble 1525,
Mailing address:P.O.Box 7585, Kinshasha Gombe
E-mail: TewoldeA@ethiopianairlines.com
FIHCTO1@ethiopianairlines.com
Phone: +243 817 006 585/ +243 972 521 207
Working hours: Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30
Airport Office
City: Kinshasa
Airport: Ndjili International Airport
E-mail: AlulaW@ethiopianairlines.com
FIHAPT@ethiopianairlines.com
Phone: +243 975 780 260
Working hours: Mon-Sun 08:30-16:30
Airport Office
City: Lubumbashi
Airport: Luano International Airport
Email: AddisuS@ethiopianairlines.com
FBMAPT@ethiopianairlines.com
Phone: +243 902 228 812
Working hours: Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30
City Office
Company: Lubumbashi
Address: Cocoa House House Ground floor, Kwame Nkrumah Avenue
Phone: +243 904 625 672
E-mail: MOHAMEDA@ethiopianairlines.com
AllFBMCTOstaff@ethiopianairlines.com
Working hours:
Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30
City Office
City: Goma
Address:18 Boulevard Kanyamuhanga, central ville-Goma
E-mail: AbushN@ethiopianairlines.com
AllGOMCTOStaff@ethiopianairlines.com
Phone: +243-820 442 157/ +243 895 870 000
Working hours: Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30
Airport Office
City: Goma
Airport: Goma International Airport
Email: AbushN@ethiopianairlines.com
AllGOMETAirportStaff@ethiopianairlines.com
Phone: +243 895 870 000/ +243-820 442 157
Working hours: Mon - Sun 08:30 -16:30
GSA for Passenger
City:
Copenhagen
Address:
Vester Farimagsgade 3, 1’st floor
1606 Copenhagen, Denmark
E-mail:
ETres.denmark@aviareps.com (Reservations & Ticketing)
ETsales.denmark@aviareps.com (Sales & Services)
Tel:
+45-89 87 16 38 Global Call Center number +45 3 515-0723
Working hours:
Mon-Thu 09:00-17:00, Fri 09:00-16:00 Airport: Passenger service luggage handling
Address:
C/o KissAir
Terminal 3, 1st Floor, Office 019,
Copenhagen Airport
E-mail CPH@kissair.se Tel: +45 32243500 Ext. 501,502,503
Ethiopian Cargo Denmark NordicGSA ApS
Address:
Kystvejen 32, 2nd floor
2770 Kastrup
Denmark
Mail operations.nordicgsa.dk@ecsgroup.aero Tel: +45 32 500 126 (open 24/7)
Contact for Djibouti
Airport Office
City: Djibouti Country: Republic of Djibouti Address: Djibouti International Airport, Ambouli Boulevard de Gaulle Street, Rue de ARTA Mail address: P.O.Box 90 Phone: Mobile: +25377463068 (Area Manager) +25377815479 (Manager Airport Services) E-mail: solomonyb@ethiopianairlines.com
General Sales Agent
Company: Globe Travel City: Djibouti Mailing address: Bld Administrateur Bernard Djibouti P.O. Box 1181 Phone: 0025321351007 Fax: 00253 21354888 Email: globe_ethiopianair@intnet.dj
Contact for Egypt
City Office
City: Cairo Country: Egypt (Arab Republic of) Address: Ethiopian Airlines, 69 Abdelhamid Badawi street , Concord el salaam Hotel Phone: (202) 2180 0935, 2180 0936, 2180 0937, 2180 0392 Call Center: Toll-Free: 080 0000 0411 Fax: (00 2 02) 21800934 E-mail: caires@ethiopianairlines.com Working hours:
Global Call Center number
09:00AM-4:00PM Saturday-Thursday
+20 800 000 9632
Airport Office
Airport: Cairo International Airport Address: Cairo International Airport (Terminal 3) Phone: Passenger: (00 202)2265 4398 Cargo: (00 202) 22672910-24150959 Fax: (00 202) 26214934 E-mail CaiApt@ethiopianairlines.com
Contact for Equatorial Guinea
Airport Office
Airport:
Malabo International Airport
Address:
Malabo
Tel:
E-mail:
Working hours:
Operational
Contact for Eritrea
City Office
Airport Office
Contact for Ethiopia
Global Call Center City: Addis Ababa Country: Ethiopia Address: Ethiopian Airlines Head Office Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 116 179 900 (6787 to be used within Ethiopia) Working hours: : 24/7 throughout the year
CENTRAL Ticket office
City: Addis Ababa Country: Ethiopia Address: Churchill Road, Around Ethiopian National Theatre Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 115 154036 Working hours: renovation started on 01sep24 and end date until further notice.
Hilton Ticket Office
City: Addis Ababa Country: Ethiopia Address: Inside Hilton Hotel Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 115 511540 Working hours: Monday – Saturday …………………… 08:00 am -05:00 pm
Sunday and holidays……………………. Closed.
Premium Ticket Office
City: Addis Ababa Country: Ethiopia Address: Inside Sky Light Hotel Mailing address: P.O. Box 1755, Addis Ababa Phone: Working hours: Monday – Saturday …………………… 08:00 am -05:00 pm
Sunday and holidays……………………. Closed.
Bole Ticket Office
City: Addis Ababa Country: Ethiopia Address: Inside Ethiopian Airports Building Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 11 637030 Working hours: Monday – Saturday …………………… 07:00 am -08:00 pm
Sunday and holidays……………………. 08:00 am-05:00 pm
Degol Ticket Office
City: Addis Ababa Country: Ethiopia Address: Piazza, Degol Square Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 111267965 Working hours: MON-SAT 08:00-17:00 closed on Sunday and public Holidays
CMC ticket office
City: Addis Ababa Country: Ethiopia Address: Addis Africa International Convention and Exhibition centre located at CMC, in front of Tsehaye Real Estate. Mailing address: P.O. Box 1755, Addis Ababa Working hours: Monday – Friday ………………………............... 08:00 am -05:00 pm
Saturday, Sunday, and holidays…………….. Closed.
Africa Ticket Office
City: Addis Ababa Country: Ethiopia Address: Roosvelt Street, Near Sudan Embassy Mailing address: P.O. Box 1755, Addis Ababa Working hours: Monday – Saturday ………………………............... 08:00 am -05:00 pm
Sunday, and holidays …......................….…….. Closed.
Airport Ticket Offices
Airport: Bole International City: Addis Ababa Country: Ethiopia Address: At Terminal 1 and 2 Check-in area Mailing address: P.O. Box 1755, Addis Ababa Phone: +251115178320/455 Working hours: MONDAY TO SUNDAY From /06:00 AM-06:00 PM/ 6፡00AM to 01፡45AM
Customer Relations Please contact customer relation through: Support and Feedback Baggage Service +251 11 5178306/+251-11-6650304 Airport check in counter 251-11- 5178455/955
Mexico ticket office
City: Addis Ababa Country: Ethiopia Address: Roosvelt Street, Near Sudan Embassy , In front of Teyet Faberika and next to Adulala Apartment Hotel Mexico . Mailing address: P.O. Box 1755, Addis Ababa Phone: +251115579989 Working hours: Monday – Saturday ………………………............... 08:00 am -05:00 pm
Sunday, and holidays…………….. Closed.
Contact for Finland
GSA for Passenger
City:
Helsinki
Mailing
Address:
Ethiopian Airlines c/o Aviareps, PL34, 00331 Helsinki, Finland
E-mail:
ETres.Finland@aviareps.com – Reservations
ETsales.Finland@aviareps.com – Sales
Phone:
+35(0)8 - 942 454 705 – Reservations
+35(0)8 - 20 728 9640 – Sales
Working
Hours:
Mon-Fri:0900-1700
Closed on Sat and Sun
General Sales Agent - Cargo only
City
Helsinki
Company:
Kales Airline Services Oy
Mailing Address:
Perintötie 2 D, FI-01510 Vantaa, Finland
Phone:
+358 9 8700 350
Fax:
+358 9 8700 3515
Email:
kenneth.andersson@kales.com
Working hours:
Mon - Fri 09:00 - 17:00
Contact for France
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Email resa.ethiopianairlines@apg-ga.com Phone: 082 582 6135(24 hours all year round) Global Call Center number: 33974595553
Claims (Passengers traveling from France)
Email ethiopian.customercare@apg-ga.com
For delayed luggage upon arrival at Paris (CDG)
Web: http://www.worldtracer.aero/filedsp/et.htm
Airport Office
Airport: Roissy Charles de Gaulle (CDG) - Terminal 2A Mailing Address: CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France E-mail: parapt@ethiopianairlines.com
Paris
General Sales Agent (Passenger)
City: Paris Company: Air Promotion Group (APG) Mailing Address: 66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008 Paris (M° Franklin Roosevelt) Phone: 0825 826 135 E-mail: resa.ethiopianairlines@apg-ga.com Working hours: Mon - Fri 09:00 - 17:30 (ticketing desk) Mon - Fri 09:00 - 18:00 (call center)
General Sales Agent (Cargo)
Company: ATC AVIATION SA Address: ATC Aviation Services SA BP 13 526 3 Rue du cercle 95709 Roissy CDG Cedex / France Phone: +33 1 7003 8052 / 53 / 54 Fax: +33 1 7003 8050 E-mail: ethiopian.fr@atc-aviation.com
Airport Office
Marseille
General Sales Agent (Passenger)
City: Marseille Company: Air Promotion Group (APG) Mailing Address: 8 Boulevard de Dunkerque – 13002 Marseille Phone: +33 4 84 84 95 00 E-mail: resamrs@apg-ga.com Working hours: Mon - Fri 09:30 - 12:30 / 13:30 - 17:30
Contact for Gabon
City Office
City:
Libreville
Address:
Glass - London, parcelle no 176
Mailing address:
P.O. Box 12802 Libreville, Gabon
E-mail:
AmareB@ethiopianairlines.com
Phone:
City office: 00241 05931660, 0024101741315 Area Manager Cell: 00241 05322020
Working hours:
Mon - Fri 08:00-15:30, Sat 09:00 – 11:30
Airport Office
Airport:
Leon Mba International Airport
Address:
Terminal Building, 1/F
Mailing address:
P.O. Box 12802 Libreville, Gabon.; Office No. 144
Phone:
Airport Senior Agent:00241 05316666; Customer Service Officer
E-mail:
LBVAgent@ethiopianairlines.com; FikirteY@ethiopianailrines.com; JudeO@ethiopianairlines.com; and Amareb@ethiopianairlines.com
Working hours:
Mon - Fri 08:00-15:30, Sat 09:00 – 11:30
Contact for Germany
Global Call Centre
0800 0006062
24 hours all year round
City:
Frankfurt, Germany
City Ticket Office:
General Sales Agent (Aviareps AG)
Address:
Kaiserstrasse 77 60329 Frankfurt/Main Germany
Phone:
Reservation
+49 (0) 69-770 673 052
sales
Fax:
+49 (0) 69 770 673 028
Email
Reservation
ReservationsET.Germany@aviareps.com
Sales
salesET.Germany@aviareps.com
Google Map Location:-
https://goo.gl/maps/CXioWGGHSZ42
Working Hours
Mon-Fri 09:00AM – 06:00PM
Airport Office
Office at the Airport
Address:
Terminal 1, Hall B Counter 526 Frankfurt Airport Frankfurt Airport Terminal 1 Hall B Room number 201-2166 house 65 60549 Frankfurt Am Main
Phone:
Airport Manager
(+49 (0)6969769790)
Fax:
+49-(0)69691945
Email:
FRAAPT@ethiopianairlines.com
Working Hours
Daily
06:00PM to
09:00PM
Cargo:
General sales office for Cargo (ATC Aviation Services AG)
Address:
Cargo City Süd, Geb. 641; 60549 Frankfurt /Germany Phone:
+49 69 69805347
Fax:
+49 69 698053 20
Email:
ethiopian.de@atc-aviation.com Working Hours
Mon-Fri 09:00AM – 06:00PM
Head Office
Address: Bole Road, Ethiopian Airlines Head Office
Tel:
+251-116-656666
Mailing Address
P.O. Box 1755, Addis Ababa
Website:
www.ethiopianholidays.com
Working hours
24/7 throughout the year
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise building first floor
Addis Ababa, Ethiopia
For information and services regarding medical packages, please contact ET Medical Travel
Address: Bole, Ethiopian Airlines Head Office
Addis Ababa, Ethiopia
Contact for Ghana
City Office
City: Accra Address: Cocoa House Ground floor, Kwame Nkrumah Avenue Mailing address: GP 3600 Accra Ghana E-mail: Area Manager’s: binyama@ethiopianairlines.com. (Mr. Binyam Abdu) or acccto@ethiopianairlines.com Phone: +233302664858 Fax: (233-302) 673968 Working hours: Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 09:00 - 13:00
Airport Office
Airport: Kotoka International Address: Kotoka International Airport Phone: +233 24 242 6303 (233 302) 775168/778993 E-mail accapt@ethiopianairlines.com Working hours: Mon - Fri 08:00-12:00 [APT Office hours subject to the seasonal flight schedule]
Reservation Office:
Ethiopian Airlines| c/o Gold Star Aviation
8-10, Tziraion st., Acropolis 117 42 Athens - Greece
Tel: +30 211 100 2030, Fax: +30 210 3225 169
ethiopian@goldstar.gr , http://www.goldstar.gr/
Global Call Center number - 302111982503
Airport:
Swissport Greece Ground Handling Services
Main Terminal Building , GR-19019
Athens International Airport – Spata-Greece
Email :sph.dsm.pax@swissport.gr
Tel: (+30) 210 35 31 061
Mob: (+30)693 692 4104
Contact for GSA Taiwan
Skymates Travel Co., LTD. ,
Mailing address: 13F-5,207, Dunhua N. Road, Taipei 105, Taiwan Phone: +886 2 7701 8568 E-mail: service@skymates.com.tw
Contact for Hong Kong, China
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free HKG:
+852 3008 3642(24 hours all year round )
City Office
City:
Hong Kong
Country:
Hong Kong Special Administrative Region , HK-SAR (PRC)
Address:
Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong.
Mailing address:
Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong.
Phone:
+852 2117 0233/3968 9035
Fax:
+852 2117 1811
E-mail:
hkgres@ethiopianairlines.com hkgcto@ethiopianairlines.com
Working hours:
Mon - Fri 09:00 - 12:45 / 14:00-17:45
Facebook:
https://www.Facebook.com/EthiopianAirlinesHK/
Airport Office
Airport:
Hong Kong
Mailing address:
Unit 5, S019 Level 5 , Passenger Terminal Building 1 Cheong Hong Road , Chek Lap Kok , Lantau , Hong Kong
Phone:
+852 3150 8122 +852 3150 8123
Fax:
+852 3150 8125
E-mail:
hkgapt@ethiopianairlines.com
ETHIOPIAN AIRLINES (14000011)
Ticket Office
104 Windfall, Sahar Plaza Complex, Andheri Kurla Road Chakala,
Andheri East, Mumbai 400 059
Email:bomres@ethiopianairlines.com
TEL: 91 22 68460904
Res: Toll Free 000 8000 401 687
Accounts: 22 68460902
Sales: 22 68460903
Admin: 22 68460901
Mumbai Airport Office ETHIOPIAN AIRLINES (14000125)
E8 – 3060 Level 3
Chhatrapati Shivaji International Airport New
Terminal 2B, Sahar Road, Andheri East
Mumbai 400 099
Tel: 91 22 66859410 or 22 66859411
Operations Mobile: 9920293931
Email: bomapt@ethiopianairlines.com
Mumbai Cargo Office ETHIOPIAN AIRLINES
New Heavy Import Warehouse, 2nd Floor
Sahar Cargo Complex
Sahar, Andheri East
Mumbai 400 099
Tel: 91 22 69102700 or 22 69102701 or 22 69102702
Email: bomcgo@ethiopianairlines.com
Delhi Airport Office ETHIOPIAN AIRLINES (14000420)
Room no -7,Ground level-IV,TerminalIII,IGI Airport
New Delhi 110 037
Tel: (011) 49638656 /657 /658 Fax :49638656 ;Duty Manager -9811412414
Email: Delapt@ethiopianairlines.com
Cargo (011) 25653739/40 : E-mai:Delcgo@ethiopianairlines.com
B ENZY HOLIDAYS PVT LTD (OVQ 14389141)
101 Crystal Arcade,Nr BSNL Telephone Exchange, C. G. Road,
Navrangpura, Ahmedabad -380006.
Phone: (079) 26403525.
E-mail: accounts.amd@benzyethiopian.com
Sales Executive…….… Faraz Alavi 08200018157 sales@benzyethiopian.com
CSA & Accounts……….JuberShaikh 07926403525 accounts.amd@benzyethiopian.com
Contact number to be displayed on ET website……………+9107926403525
Mr. Taj Sayed, General Manager +91 97890 92271 / +91 78248 26040.
Email: gm@benzyethiopian.com
Explore Himalaya Travel Inc.
320 2nd Floor, Chhaya Center
Bhagwan Bahal, Amrit Marg, Thamel
Kathmandu Zip: 44600
Ph: 977 1 5252291, 5252292
Email: et@explorehimalaya.com
Sales Manager: Mr. Rajendra Adhikari
Mobile Number: 00977 9851074314
Email: et@explorehimalaya.com
Managing Director: Mr. J. P. Nair
Mobile: 009779708405961
Mobile: 00971561155367
Email: jpnair@explorehimalaya.com
Account Manager: Mr. Suman Kumar Shrestha
Mobile Number: 00977 9841811992
Email: account@explorehimalaya.com
LEONARD TRAVELS PVT LTD (WJX 14383423)
Tej House 1st floor, 5 Mahatma Gandhi Road
Pune 411 001
Tel: (020) 41227999
Ethiopian Airlines Reservation : 9325066588
Email:info@leonardtravels.com/et@leonardtravels.com
Managing Director – Mrs Kajal Bhojwani : 9860401352
Email: kajal@leonardtravels.com
Director: Mr. Karan Bhojwani: 9860401352
Email: Karann.b@leonardtravels.com
VMS AVIATION AIR SERVICES (PVT) LTD (UBN 07300171)
No 91, 2nd Floor, Galle Road
Colombo 04, SRI LANKA
TELEPHONE 0094117550714/5 FAX 0094 11 2580737
E-Mail: ethiopiancmb@vmsaviation.com
Chairman & Managing Director: Mr.A.Vigneswaran
E-Mail: vikky@vmsaviation.com Contact: 0094777752328
Supervisor: Mr. S.Vinoth E-Mail : vinoth@vmsaviation.com
Contact: 0094779634809
SHARAF CARGO PVT LTD (Cargo)
Address:
Second Floor, ACME Center, Opp.Vadial House Near Mithakali Six Road, Navrangpura, Ahmedabad 380 009, Gujarat, India Sales Manager: Name: Mr. Dharmesh PanchalLandline number :+91 79 66226608 Cell: +91 9898060627 Email: panchal@in.sharafcargo.com Sales Executive: Mr. YogirajBarotLandline number :+91 79 66226623 Cell: +91 8347471502E-mail: Yogiraj.barot@in.sharafcargo.com Vice President: Mr Venkatesh IyerCell: +91 9870018368Email: venkatesh.iyer@in.sharafcargo.com
STIC TRAVEL GROUP
Delhi
STIC GSA Services Pvt. Ltd. (RZQ 14381496)
OSE Commercial Block , Hotel Aloft ,Ground Floor Asset No. 5B,Gate no-3, Aerocity ,Hospitality District Near IGI Airport, New Delhi 110037
Telephones: (011) 40785200 (0900hrs-1730hrs)
Contact:
Mr Mekbib Kebede Mob: 09811139111
Email: MekbibK@ethiopianairlines.com
Mr Sandeep Kumar Meena: Mob: 09910061099
Email: sandeep.meena@sticgroup.com;
Ms. Kalpana Kuchroo: Mob : 08510969300 ,
Email: etreservation.del@sticgroup.com /kalpana.ganju@sticgroup.com
H yderabad
STIC GSA Services Pvt. Ltd. (WKG 14000114)
6-3-249/3, 4th floor , Office E, Abhinandan Towers
Road number 1, Banjarahills, Hyderabad, Telangana 500034
Toll-free number: 0008000401687
Tel: +91 40 45304461 +91 40 45304462 (0900hrs-1730hrs)
Contact:
Mr. Geetha Krishnan Sales Mgr: 9846123001
Email: geetha.krishnan@sticgroup.com
Ms. Nasreen Fatima, Mob 8142112373
E-Mail: etreservation.hyd@sticgroup.com
Mrs. Senait Nigussie Traffic & Sales Manager, Mobile 9618018787
Email : senaitn@ethiopianairlines.com
Bengaluru
STIC GSA Services Pvt. Ltd. (WIG 14000243)
Ethiopian Airlines (Dedicated office)
Ethiopian Airlines
Unit NO.001, Consulate-1,
No. 1, Richmond Road
Bengaluru -560025
Phone Number: - 080 -43587950 (0900hrs-1730hrs)
Email : etreservation.blr@sticgroup.com
Mr. Kefelegn Teshome, Traffic & Sales Manager Mobile: 7204044366
Email: kefelegnt@ethiopianairlines.com
Talath Nasreen Mobile – 9945013495
Email: talath.nasreen@sticgroup.com
Ms. Sajitha Menon Mobile: 9986019105
Email: sajitha.menon@sticgroup.com
Kolkata
STIC GSA Services Pvt. Ltd. (WHQ 14000151)
“Gooptu Villa” 6/1A, Middleton Street,
Kolkata - 700071 (West Bengal)
Phone: +91-33-22892991 (0900hrs-1730hrs)
Email : etreservation.ccu@sticgroup.com
Mr. Biplab Chatterjee, Asst. Manager – Sales, Mobile: 8981064879
E-mail: biplab.chatterjee@sticgroup.com
Chennai
STIC GSA Services Pvt. Ltd. (WER 14000136)
Ethiopian Airlines (Dedicated Office)
Temple Tower,672 Anna Salai, Nandanam,
Chennai- 600035
Phone Number-044-24330098/24330211/24351829/24330659 (0900hrs-1730hrs)
Email: etreservation.maa@sticgroup.com
Ms. Aemro Beyene Traffic & Sales Manager, Mobile 7708827952
Email : AemroB@ethiopianairlines.com
Mr. Amar Patro, Mobile 9841013411
Email :amar.patro@sticgroup.com
Manzoor Illahi, Mobile 9884461443
Email :manzoor.illahi@sticgroup.com
Jalandhar
STIC GSA Services Pvt. Ltd.
2nd floor, 301 Alfa Estate Building – 39,
G.T. Road, Jalandhar – 144001, Punjab
Tel: (0181) 2232056/58
Email: jalandhar@sticgroup.com
Kerala
Contact: Mr.Sabu Joseph, Mob. No. 9746567345
E mail id- sabu.joseph@sticgroup.com
STIC GSA Services Pvt. Ltd.
Corporate Office
STIC Travel Group
2nd Floor, Tower C, Cyber Greens
DLF Phase III
Gurgaon, Haryana 122 002
Tel: 0124 4595300
Email: info@sticgroup.com
Ms. Anju Wariah- Director Group Business Development
Mobile – 9886428326
E-mail: anju.wariah@sticgroup.com
Administration:-
Ms. Sobha.PH
Mobile – 9811820350
Email – sobha@sticgroup.com
Contact for Indonesia
General Sales Agent ( GSA )
Global Call center number: +62 780 33218406 Company PT Aviaventura Aero Agensy City: Jakarta Address: 4th Floor, Suite B , Mega Plaza Jln. HR. Rasuna Said kav 1 Jakarta – Selatan 12980 Indonesia E-mail: info@ethiopianairlines.id Phone: +(62-21) 5212152 Fax: +(62-21) 5212148 Working hours:
Global Call Center number
Mon - Fri: 08:30 – 17:00
Contact for Ireland
For Reservations, Sales, arrival/departure, ShebaMiles, and other
Global Call Center number: +35319640402 (24 Hours)
City:
Dublin
City Ticket Office
35319640402 Address:
Ethiopian Airlines, Mezzanine Floor, Level 3 Terminal 1 Dublin Airport, Ireland
City:
Dublin
Traffic and Sales Manager:
destadm@ethiopianairlines.com
Area office Isarel contacts - Israel
Contact for Italy
PASSENGERS
Global Call Center +251 116 179 900 24
hours all year round
City: Rome, Italy
City Ticket Office: General Sales Agent for Passengers (Distal GSA Italia)
Address: Via Leonida Bissolati 54, 00187 Rome
Phone: + 39 0648771370 for Sales and
Reservations
Email
Sales and Reservations: ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com Customer Relations:
customerrelations@ethiopianairlines.com
Working Hours Mon – Fri 09.00AM to 05.00PM
City: Milan, Italy
City Ticket Office: General Sales Agent for Passengers (Distal GSA Italia)
Address: Via Paolo da Cannobio 2, 20122 Milan
Phone: + 39 0648771370 for Sales and
Reservations
Email
Sales and Reservations: ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com Customer Relations:
customerrelations@ethiopianairlines.com
Working Hours Mon – Fri 09.00AM to 05.00PM
For delayed luggage upon arrival
Web: https://mybag.aero/baggage/#/pax/ethiopianairlines/en-gb/main-menu
Airport Office
City:
Rome
Address
Aeroporto L.da Vinci-Palazzina EPUA Stanza 516- 00050 Fiumicino (RM)
E-mail:
romapt@ethiopianairlines.com
Phone:
+39 6 65954123
Check in Terminal:
Departure Hall Terminal 3
Arrival:
Arrival Hall Terminal 3
Baggage Service:
Swiss Port Baggage Service@ Arrival Hall Terminal 3. Working hours:09:00a.m-10:00p.m Telephone#:0665634956
Ticket Desk Counter:
Ethiopian Airlines Ticket Desk Counter Terminal 3, Departure Hall Ph: +39 06 6595 46441 Ph/Whatsapp: +39 366 9262760 Email: fco@edograf.com
Airport Office
City:
Milan
Address
Malpensa Airport
E-mail:
mxpapt@ethiopianairlines.com
Phone:
+39 342 3310718
For delayed luggage tracing (up to first 4 days)
Phone:
+39 02 58581285
Working hours:
24 hours all year round
Online baggage tracing:
https://mybag.aero/baggage/#/pax/ethiopianairlines/en-gb/main-menu
Working hours:
Mon-Fri: Morning: 09.00-13.00 Afternoon: 13.30 - 17.00
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise
Building 1st floor
Addis Ababa, Ethiopia
Phone: +251 116 656666 option 3
Email: etholidays@ethiopianairlines.com
Website: www.ethiopianholidays.com
Working Hours: 24/7 throughout the year
CARGO
General Sales Agent - Cargo
GSA:
Cargo
Name:
Airconsult
Code:
MIL
City:
MILAN
Country:
ITALY
Position:
Sales and Reservation
E-mail:
et.cargo@airconsult.it Airportn Office: mxp.cgo@airconsult.it
Telephone NO:
Country Code: +39 City Code:02 Telephone NO:58581212 Toll Free: (+39)800194986
Fax Number:
58581187
Working Hours:
9:00-13:00 13:00-17:00
General Sales Agent - Cargo
GSA:
Cargo
Name:
Air consult
Code:
ROM
City:
ROME
Country:
ITALY
Position:
Sales and Reservation
E-mail:
Airport: et.cgo@airconsult.it
Telephone NO:
Country Code: +39 City Code:06 Airport Office: 54242538 Toll Free : (+39) 800194986
Fax Number:
54242534
Working Hours:
9.00-13.00 14,00-18.00
Contact for Japan
Ethiopian Airlines Group Japan Branch Office
Area Manager : Mr. Hailu WoldKidan
Mailing address: 1F, Oak Akasaka Building, 7-1-16, Akasaka, Minato-ku, Tokyo 107-0052 Japan- Phone: +81 50 3388 2937( Reservations) +81 50 3388 2934( Sales Team) Fax: +81 3 6234 0279 E-mail: et-reservation@wai.co.jp Business hours: Mon-Fri 09:30-17:30 (Sat, Sun and national holidays are closed) Global Call Center number: 815017218387
Ethiopian Airlines Group Narita Airport Branch office
Station Manager : Mr. Raoof Ono Sunny
Company Ethiopian Airlines Group Mailing address: Narita International Airport Terminal-1, South Wing, Narita Shi, Chiba,282-0011, Japan Phone: +81-476-33-2243 Fax: +81-476-33-2241 E-mail: airportofficetyo@ethiopianairlines.com Business hours: 12:00PM-11:00PM( during operation days)
Ethiopian Airlines Cargo General Sale Agent
Company Western Associates Inc. Mailing address: Office: ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo, 107-0052, Japan Phone: +81-50-3388-2930( Reservations) Fax: +81 3 6234 0279 E-mail: et-rsv@wai.co.jp Business hours: Mon-Fri 09:30-17:30 (Sat, Sun and national holidays are closed)
Contact for Kenya
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free: +254 20 3892349
24 hours all year round
Nairobi City Office City: Nairobi Address: Bruce House Muindi Mbingu Street Mailing address P.O. BOX 42901 - 00100 Nairobi E-mail: nbores@ethiopianairlines.com nbocto@ethiopianairlines.com Phone: + 254 202296000 +254723786649 / +254701223493/+254701223970 / + 254 701223493/970 Fax: +254 02 2219007 Working hours: Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00
Nairobi Airport Office City: Nairobi Airport: Jomo Kenyatta International Airport Terminal 1C Address: Unit 2, Jomo Kenyatta International Airport, Nairobi Phone: +254110922345 +254 722 518 532 Airport Manager Mobile Fax: (+254 20) 221 9007 E-mail: nboapt@ethiopianairlines.com
General Sales Agent (Cargo) City: Nairobi Company Africa Direct Limited Mailing address JKIA African Cargo Building 2nd floor Room S28 Block B P.O. BOX 2459-00100 Nairobi Phone: Landline: +254 20 827480 Cell: +254 732900760
CARGO MANGER +254 790808641
Fax: +254 20822709 E-mail: Etoperations@ethiopiancargo-kenya.com
Mombasa City Office City: Mombasa Address: TSS Tower, Nkrumah Road Mailing address P.O. BOX 94600-80115 Mombasa, Kenya Phone : Reservations: +254 41 2319977/79 E-mail: mbare@ethiopianairlines.com mbacto@ethiopianairlines.com Working hours: Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00
Mombasa Airport Office City: Mombasa Airport: Moi International Airport Address: Terminal 1 Phone: Landline: +254 41 2011199 E-mail: mbaapt@ethiopianairlines.com
Contact for Kuwait
City Ticket Office
City: Kuwait Address: Kuwait City P.O.BOX 576, 13006 SAFAT - KUWAIT OSAMA TOWER NEXT TO SUAD COMMERCIAL COMPLEX, INFRONT OF MUNICIPALITY PARKING E-mail: Reservation: AllKWIETCTOStaff2@ethiopianairlines.com, or
EthiopianAirlinesKuw@ethiopianairlines.com
Sales : Xavier@ethiopianairlines.com
Area
Manager:
NegaA@ethiopianairlines.com
Website: www.ethiopianairlines.com/KW/ phone: Reservation: +965 22270600 EXTENSION : 2303/2304/05/06 Mob +965 9476 7191
Sales : 965-97196936 Mobile
Area Manager : 965-988855114
Working Hours: 09:00am till 6pm but closed on Fridays.
Google Map Directions(Location) : Click here to check Map Directions(Location)
Airport Office Address: Kuwait International Airport , Terminal 1, Departure Floor Phone: +965 9896 8479 Airport Supervisor: Mr. Sameer Paramb. Working hours: During the flight operations only Email: AllKWIETAirportStaff@ethiopianairlines.com
Ethiopia Cargo GSA office City: Kuwait Address: Al Gazali Street E-mail: et-sales@alsawan.com , et-ops@alsawan.com, et-ops2@alsawan.com P.O.Box: 576 Safat 13006 -Kuwait
phone: +965 22270500 ext. 1302/1308/1377 Mob. +965 6694 5987 Fax: +965 2227 0509 Working Hours: 8am to 5 pm , but closed on Fridays .
GSA for Passenger
City:
Tallinn
Address:
Katusepapi Street 6, Tallinn, Estonia
E-mail:
ETres.Baltics@aviareps.com – ReservationsETsales.Baltics@aviareps.com – Sales
Phone:
+37(0)2 - 668 1002 – Reservations
Global Call Center number: Lithuania - 37052141606
Estonia - (372) 880-7941
Contact for Lebanon
City Office
City:
Beirut
Country:
Lebanon
Address:
Ethiopian Airlines, Clemenceau st.Gefinor center Bloc-D, 2nd Ground Floor, Beirut
Mailing address
Beirut, Lebanon
E-mail:
Beyres@ethiopianairlines.com , AmanuelY@ethiopianairlines.com
Phone:
+961-1752846/7
Fax:
+961-1752845
Working hours:
Mon - Fri 08:00 – 16:00 Sat 0800 - 1300
Airport Office
Airport:
Rafic Hariri International
Address:
Airport Raod, 1st Floor room number 1114
E-mail:
EmebetD@ethiopianairlines.com
Phone:
+961 162 9814
Working hours:
2200 - 0600(Mon - Sun)
General Sales Agent
Company
Orthodoxou Aviation Group (Managing Director)
Country:
Cyprus city: Larnaca
Address:
Orthodoxou Tower, 44 United Nations Street
E-mail:
aorthodoxou@orthodoxou.com.cy , ecosta@orthodoxou.com.cy
Phone:
+357-24841150/22765990
Country:
Jordan city: Amman
Company
Alpha International
Phone:
+962-6-5667100/1/2
E-mail:
Ali@Alpha-Intern.com
Country:
Syria city: Damascus
Address:
Furdos Street
E-mail:
moutaz2728@yahoo.com
Phone:
+963-112216265/2211941
City : Monrovia Country Liberia Adress GSA - Sahara International Inc
3Rd street Sinkor
Opposite old EPA(Environment Protection Agency)
Monrovia, Liberia
E-mail: Area Manager email address: asratbe@ethiopianairlines.com Contact Number Area Manager Contact Number +231 777659884
Contact for Madagascar
GSA City1: Antananarivo, Madagascar City Office Company Friends Travel & Aviation. Address Immeuble Ex-Sicam, enface Cosmos, Analakely, Antananarivo Phone: Reservations +261 34 07 638 00/+261 34 63 637 98 Fix line: +261 20 76 307 34 Skype: valeria.rabetafika E-mail: Supervisors - ChandanS@ethiopianairlines.com
Area Manager - DerejeDir@ethiopianairlines.com
+261 20 22 259 56
Working hours: Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00
Airport Office Company Address1: Friends Travel & Aviation. Ethiopian Airlines, in front of announcement desk. Address2: Ethiopian Airlines, nearby arrival passenger exit area. Phone: + 261 34 07 634 30 / +261 34 07 637 91 /+261 20 76 307 34 E-mail: Supervisors - JiteshS@ethiopianairlines.com Area Manager – DerejeDir@ethiopianairlines.com
Contact for Malawi
City Office
City:
Lilongwe
Address:
GOLDEN PEACOCK MALL, PRESIDENTIAL WAY, GROUND FLOOR ROOM B-04
BOX 30427, CAPITAL CITY LILONGWE 3 MALAWI
E-mail:
LLWCTO@ETHIOPIAN AIRLINES.COM
Phone:
+265 1 772031/1771308/1771002/1776003 Mob: +265 999942734
Working hours:
Mon - Friday: 07:30 Am - 04:30 Pm
Pm
Airport Office
Airport:
Kamusu International Airport
Address:
Kamuzu International Airport, 1st floor room M23
Phone:
+265 1 700782
E-mail:
llwapt@ethiopianairlines.com
Working hours:
Mon - Sun: 07:30Am - 04:30Pm.
Airport Office
City:
Blantyre
Airport:
Chileka airport
Address:
Chileka Airport
Phone:
+265 1 692011/+265 1 692022
E-mail:
blzapt@ethiopianairlines.com
Working hours:
Mon - Sun: 08:00 Am - 05:00 Pm.
Town office address
Location:
Chibisa House
Phone:
+265992692011 and 2012
E-mail:
BLZCTO@ethiopianairlines.com
Working hours:
Contact for Malaysia
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free: 6016 2991 696 24 hours all year round
General Sales Agent (GSA)
Company Abadi Aviation Services Sdn. Bhd. City: Kuala Lumpur Address: Suite 4.03, Level 4, Seri Bukit Ceylon,
No. 8, Lorong Ceylon, Off Jalan Raja Chulan,50250 Kuala Lumpur,Malaysia
E-mail: etkul@ethiopianairlines.com.my Phone: +603 2022 0168/0262/1581 Fax: WhatsApp: +6018 355 9188 (messaging only) Working hours: Mon – Fri : 09:00 - 18:00 Closed on Sat/Sun/Public Holiday
Contact for Mali
City Office
City: Bamako Address: Mali, Bamako, Square Patrice Lumumba Mailing address P.O. Box 1841, Bamako, Mali E-mail: Yosephsh@ethiopianairlines.com BKORES@ethiopianairlines.comPhone: +22320226036, (00223) 20 22 20 88 Free Working hours: Monday to Thursday 8:00 to 4:30 p.m. Friday 08:00 to 12: 30 and 3:00 p.m. to 4:30 p.m. Saturday 9: 00 to 1:00 p.m. Global Call Center number 22344960033
Airport Office
Airport: Keita International Airport Address: First floor E-mail: BKOAPT@ethiopianairlines.com Working hours: Mon - Thu: Morning: 08:00-12:30 Afternoon: 13:00-16:30 Fri Morning:08:00-12:30 Afternoon:15:00-16:30 Sat 09:00-13:00
Contact for Mozambique
Airport Office
City Maputo Address: Maputo International Airport >Phone: +258 21467805/+258848672917 Email: MpmApt@ethiopianairlines.com Working hours: 08:00-17:00
General Sales Agent
Company: Lusoglobo Tours, LDA Mailing Address: Av. Kenneth Kaunda 1174, Sommershield, Maputo Phone: Cell: +258823144211/+258875072366
WhatsApp: +258845072366
Landline: +258 21487514/17
Email: etgsampm@ethiopianairlines.com
recepcao.ltours@gmail.com
Working hours: Mon-Fri 08:00-17:00
Saturday: 09:00-12:00
Sunday/public holidays- Closed
Contact for Namibia
City: Windhoek Address:
Shop No. 7, Kock & Schmidt Building, Corner of Independence Ave. And Garten str
Phone:
+264 61256601 (OFFICE)
+264818619838 ( Area Manager Getnet G/Yohannes)
+264818007818 ( Airport Manager Altaf Shaikh)
+264-816887552 (Sales Manager Sam Shubham )
Email:
Salesmanager@ethiopianairlines.com (Sales Manager )
Altaf@ethiopianairlines.com (Airport Manager)
GetnetG@ethiopianairlines.com (Area Manager)
Working Hours: Mon to Fri ( 8 AM to 17 PM ), Sat ( 9 AM to 13 PM )
24*7 Helpdesk number +264-8168875520
Contact for the Netherlands
General Sales Agent - Passenger
Company: Kales Airline Services BV Address: The Base A, 7th floor Evert van de Beekstraat 1-46 1118 CL Schiphol Airport, The Netherlands Phone: +31 20 655 3666 Fax: +31 20 405 46 49 E-mail: airlines.nl@kales.com Website: www.kales.com Global Call Center number 31850013798
GSA- World Aviation Systems
Tel 64 9 905 6709 Address Level 26, SAP Tower. 151 Queen Street, Auckland 1010 P O Box 6247, Victoria Street West, Auckland 1142 Email Ethiopianairlines@worldaviation.co.nz Global Call Center number (644) 887-1261
Contact for Niger
City Office
City: Niamey Address: 1st Floor Euro World Chateau 1, BP: 11110, Niamey – Niger Phone: (Cell): +227 90906540 / +227 90906542 / +227 91856720
E-mail:
Contact for Nigeria
LAGOS CITY OFFICE (CTO) – For Booking, Refund, Ticketing, Payment, and other information City: Lagos Address: No. 3 Idowu Taylor St., Victoria Island, Lagos E-mail: LOSCTO@ethiopianairlines.com , Lossup@ethiopianairlines.com, and lossm@ethiopianairlines.com Phone: +2342015012411,+2348034380470, and +2348038411111 Working hours: Monday - Friday: 08:30-17:00 Global Call Center Number: +234 2013448660 Working Hours 24/7
LAGOS AIRPORT OFFICE (ATO) – FOR Baggage, Compensation, Service Recovery, and Information related to Visa Airport: Murtala Mohammed Int'l Airport, Ikeja, Lagos
For baggage related issue :
Tel: +234 9097011917, 234 7036039257, 0 8039759710E-mail losaptagt@ethiopianairlines.com
Working hours: Monday - Sunday: 08:30-17:00 including public holidays.
ABUJA CITY OFFICE (CTO) City: Abuja Address: Ethiopian Airlines Silverbird Entertainment Center, Plot 1161,
Memorial Drive, Central Business District. Abuja. Shop N0. 30
E-mail: Phone: +234(0)8039759711, (0) 814 199 2990
Working hours Monday - Friday: 08:30-17:00
ABUJA AIRPORT OFFICE
ENUGU CITY OFFICE
KANO CITY OFFICE
City: Kano Address: Phone: Office: +234 (0)8085015334 Working hours Mon-Fri: 08:30 - 17:00
KANO AIRPORT OFFICE
Contact for Norway
Area Profile
Sales/Town office - GSA /Own Office Full details of office/GSA Aviareps; Øvre Slottsgate 6, 0157 Oslo, Norway ; Mon-Fri; 09:00-16:00 during working days/hours and off hours including holidays (if office is served through GCC) 47 22 06 44 01 Email etres.norway@aviareps.com Facebook https://www.facebook.com/ethiopianairlines.no/?ref=aymt_homepage_panel twitter http://www.twitter.com/flyethiopian
Airport Information
Full details of Ground Handling company Menzies Aviation Oslo - Sigrid Undset Plass, Terminalen 2026 Gardemoen contact - telephone +47 648 208 30 email oslo.baggage@menziesaviation.com Airport Check in area olso Gardermoen Airport - Check-in Area 10 Check in hours 3hours before departure Lounge Name OSL lounge
Baggage Service Full details of Handling company Menzies Aviation Oslo Email oslo.baggage@Menziesaviation.com
Lost & Found Lost & Found Lost and Found Contact 4764813477 email hittegods@abss.no/td>
website https://avinor.no/en/airport/oslo-airport/plan-your-trip/lost-and-found/
Cargo Cargo Sales Agent 1 NordicGSA AS; Næringsparkvegen 10, 2060 Gardermoen, Norway ; +4763930690;info@nordicgsa.no; 09:00-17:00 Cargo Sales Agent 2 Abirta Cargo Services; Burgata 01, 182 Oslo Tel 929 94 363; Email cargo@abirta.no Cargo Handling Oslo Seafood & Cargo Center AS (OSCC) Head Office & Terminal Edvard Griegs Veg 45 2060 Oslo Airport Gardermoen, Norway
Contact - Telephone Import Dept. Tel: +47 63 94 24 03 and Export Dept. Tel: +47 63 94 24 09 email export@oscc.no and import@oscc.no website https://www.oscc.no/
General country Information
Airport website https://avinor.no/en/ customs country website www.toll.no visa regulations country website https://www.udi.no/en/ https://www.schengenvisainfo.com/norway-visa/ Live Animal/Petc handling any country specific information you need to be incorporated - www.mattilsynet.no
Contacts - for internal use only
Regional Manager Surafel Worku; +46 702622268; surafelw@ethiopianairlines.com Traffic and Sales Manager Norway Bekalu Asmare; +4746262227; Bekalua@ethiopianairlines.com
Contact for Oman
General Sales Agent
Company Bahwan Travel Agencies LLC City: Muscat Mailing address:
Office Location:
282, PC 100, Al Qurum Muscat, Sultanate of Oman
Al Rawaq Building (Ground Floor) Opposite City Centre Qurum
Phone: +968 24654221 / 24654222 / 24654223 Fax: +968 24659767 E-mail:
Area manager:
MCTAPT@ethiopianairlines.com
AbrhamA@ethiopianairlines.com
Contact for Pakistan
City: Karachi Country: Pakistan Mailing address G-1, Royal Heights, Sarwar Shaheed Road, Karachi E-mail: allkhiresandsalesstaff@ethiopianairlines.com Phone: +92 21 35632418 Working hours: 09:00 AM - 05:00 PM (MON-FRI) & 09: 00 AM - 01:00 PM (SAT) Global Call Center number: 922137189401
Contact for the Philippines
General Sales Agent
Company: Ethiopian Airlines Philippines Branch Address: GSA: Pan Euro International 12/F Frabelle Business Center 111 Rada St. Lagaspi Village, Makati City 1229 Phone: +632 848 0978 to 79 Fax: +632 848 1859 Sales Department: 8848 1858 Email: mnlsales@ethiopianairlines.com Office Hours: Monday - Friday 8:30 AM - 5:30 PM Global Call Center number: 63180013220154
Airport Office
Contact for Poland
Global Call center number: +48 22 263 03 89 Company: TAL Aviation Poland Sp. z o.o. City Warsaw Mailing Address: TAL Aviation Poland sp. z o.o., Emilii Plater 28, 1st floor, 00-688 Warsaw, POLAND Phone: +48 22 627 2259 Fax: +48 22 625 3146 Contact person: Mr. Radoslaw Grabski, Country Manager Poland Email: rgrabski@tal.pl , EthiopianAirlines@tal.pl
Mrs. Agnieszka Musielak-Ulaszewska, Sales Manager Email: aulaszewska@tal.pl
Working hours: Monday-Friday: 09:00 - 17:00
GSA
Company: TAL Aviation Poland Sp. z o.o. Address: TAL Aviation Poland sp. z o.o., Emilii Plater 28, 1st floor, 00-688 Warsaw, POLAND Phone: +48 22 627 2259 Email
EthiopianAirlines@tal.pl
Working hours: Monday-Friday: 09:00-17:00
Contact person: Mr. Radoslaw Grabski, Country Manager Poland
Contact for Portugal.
Company: SILON AVIACION S.L - Ethiopian Airlines GSA Portugal Phone: 351215933681 Email Global Call Center number: 351800832061 (free tool) Company: SILON AVIACION S.L - Ethiopian Airlines GSA Portugal Address: Rua de Santa Catarina, 375 - 4 floor 4000-451 Porto Phone: 351222440258 Email
Global Call Center number - (787) 339-2238
Contact for Qatar
Toll-free: (97480) 010-1342 24 hours all year round
Global Call Center number - 974800101342
City Office
Address: GLOBAL BUSINESS CENTER
Building A, Ground floor,AI Hitmi Village, Corniche Road,Doha, Qatar
City: Doha Phone: +974 44161010 ,+97444631010 Fax: E-mail: DOHRES@ethiopianairlines.com, EthiopianAirlinesDoha@ethiopianairlines.com, Po Box 7377 Working hours: 8:00am-8:00pm Saturday to Thursday Ramadan Working Hours: 9:00am - 1:00pm and 7:00pm - 9:00pm Saturday to Thursday
Cargo Office
Address: Ever Brite Aviation
TAMEER Building, 1st Floor, Office No. 1, Rawdat Al Khail, Doha, Qatar
Phone: +974 60096644 E-mail: etcargodoh@everbriteqatar.com Working hours: 8:00 AM – 5:00 PM (Sunday to Thursday)
Friday (Closed)
8:00AM – 1:00PM (Saturday)
Ramadan Working Hours: 8:30 AM – 2:00 PM (Sunday to Thursday)
Friday (Closed)
8:30AM – 1:00PM (Saturday)
Contact for Republic of the Congo
City Office
City: Brazzaville Address: Avenue Foch face, ministere de l'economie, des finances Lignelet Suzane photo, Rez de chausse (ground floor) Mailing address: P.O Box 14125 E-mail: bzvcto@ethiopianairlines.com, bzvsm@ethiopianairlines.com Phone: +242-066712020 /+242 05 331 2020/ 06 833 9333 Working hours: Mon - Fri: 08:00 - 18:00 Saturdays: 08:00 - 14:30 Sundays : 10:00-14:00
Airport office
Airport : Maya-Maya Airport Email: bzvapt@ethiopianairlines.com Phone 00242 0650 80 491 Working hours : Mon- Sun :8.00AM-6.00PM
City Office
City: Ponte Noire City OfficeAddress: 52,Avenue Charles De Gaulle Street, Immeube Lincoln Immoco. Ground Floor . Email: PNRCTO@ethiopianairlines.com Phone: 06 9833563 / 06 670 0252 /065100663 Working hours: Mon - Fri: 08:00 - 19:00 Saturdays: 08:00 - 18:00 Sundays : 10:00 - 14:00 Airport: Ponte Noire Email: PNRAPT@ethiopianairlines.com Phone: 242-069281057
General Sales Agent
Company: Euro World Sarl Address: Euro World Sarl,Immeuble Arc-En face chambre de Commerce, 1st floor-Centre Ville,Brazzaville Phone: +242-06 833 9333 / 06 510 0663 Fax: 31 020 655 3686 E-mail: rupesh.suchdevani@euro-world.in Tony.varghese@euro-world.in
Contact for ROMANIA
GSA
Company:
TAL Aviation S.R.Ld
Address:
3-5 Reinvierii Street, Mezanin, Sector 2, Bucharest, Romania
Phone:
+4021 315 1359
Email::
ethiopianairlines@talaviation.ro
Working hours:
Mon-Fri: 09:00-17:00
Contact person:
Iulian Scrieciu, Country Manager Romania
Contact for Russia
GSA
Company: Aviareps AG 9 Zemlyanoy Val street, 8th Floor, Business Center “Сitydel”, Moscow, Russia, 105064 City: Moscow Phone: +7 (495) 937-59-45 Fax: 07 495 937 5951/812 740 3821 E-mail: ethiopianairlines_ru@aviareps.ru
Contact for Rwanda
City Office
City: Kigali Address: KIC (UTC) Building 04 Off. Ground Floor Mailing address: P.O. Box 385, Kigali E-mail: KGLCTOstaffs@ethiopianairlines.com (Reservation & ticketing)kglsm@ethiopianairlines.com (Sales Manager) MisrakG@ethiopianairlines.com(Area Manager) https://www.ethiopianairlines.com/RW/EN (Area Manager)Mobile: (250) 788751585/788381228 (Reservation & Ticketing) (250) 788220220 (Sales Manager) (250) 788562469 (Area Manager) Working hours: Mon - Fri: - 08:00 a.m. – 06:00 p.m. (GMT +2) Sat:- 09:00 a.m. – 03:00 p.m.(GMT +2
Airport Office
Airport: Kigali International Airport Address: Departure Terminal E-mail: Allkgletairportstaff@ethiopianairlines.com Phone: (250) 788380677
GSA
Company: Euroworld Travel Services Address: UTC Building,Office #25,P.O.Box No.385,Kigali,Rwanda Phone: (250) 525570440/42 Mobile: (250) 788751585/788220220 E-mail: bmewtskgl@euro-world.in ewtskgl@euro-world.in
Contact for Senegal
City Office
City: Dakar Address: Immeuble la rotonde Rue Dr Theze Mailing address: P.O. Box 50800 CP18524 Dakar, Senegal E-mail: DKRCTO@ethiopianairlines.com Phone: 00 221 33 823 55 52/54 Fax: 00 221 33 823 5541
Airport Office
Airport: Leopold Sedar Senghor International Airport Address: Leopold Sedar Senghor International Airport Tel: 00 221 33 820 93 96, 00 221 33 820 93 96 Free Fax: 00 221 33 823 5541 E-mail dkrapt@ethiopianairlines.com
Contact for Serbia
GSA:
Pax
Name:
CAT AVIATION
Code:
BEG
City:
BELGRADE
Country:
SERBIA
Position:
reservations
E-mail:
ethiopian@qat.co.rs
Telephone Number:
+381112631327
Fax Number:
2631091
Working Hours:
09:00-16:00
General Sales Agent - Passenger
Company:
CAT Aviation
Address:
Knez Mihailova 30/II, 11000 Belgrade, Serbia
Phone:
+381 11 2631327
Email:
ethiopian@talaviation.rs
Working hours:
Mon-Fri: 08:30-16:30
Contact person:
Veljko Markovic, Country Manager
Contact for Seychelles
General Sales Agent
City: SEYCHELLES Company: Mason's Travel (Pty) Ltd Mailing Address Royal Street, Michel Building, Victoria, Mahe, Seychelles Phone: Reservation: + 248 4288807/4288809/4208907 Area Manager: + 248 2616536 MOBILE/+ 248 4288906, Admin. + 4288908 Mailing Address: P.O. Box 459, Victoria, Mahe, Seychelles E-mail: Reservation:EthiopianAirlines@masonstravel.com Office Manager: marenaud@masonstravel.com (Mary-Anne) Area Manager: HiwetA@ethiopianairlines.com ( Mrs. Hiwot Asfaw ) Working Hours: Mon- Fri- 08:00- 16:30, Saturday 08:00- 12:00, Sundays and holydays closed
Airport Office
City: SEYCHELLES Phone: Duty phone: +248 2577031 E-mail: sezapt@ethiopianairlines.com Working Hours: 13:30- 18:00 Monday- Sunday including holydays
Contact for Sierra Leone
General Sales Agent
City: Freetown Address: 32, Main Motor Road – Congo Cross Phone: +232-33-071071
+232-88-071071
Contact for Singapore
General Sales Agent (GSA)
Global Call center number: +65 3129 2255 Company: Maple Aviation Pte.Ltd City: Singapore Address: 350 Orchard Road, #17-10 Shaw House, Singapore 238868 Ticketing/Reservation: (65) 6538 5515/ 6860 E-mail: SINReservation@ethiopianairlines.com
Sinsale@ethiopianairlines.com
Operation Hours: 09:00 – 17:30 Monday to Friday Closed on Saturday, Sunday and Public Holidays
Contact for Slovenia
GSA:
Pax
Name:
CAT AVIATION
Code:
LJU
City:
LJUBLJANA
Country:
SLOVENIA
Position:
reservations
E-mail:
ethiopian@i-fly.si
Telephone Number:
+385912999655 + 381112631327
Fax Number:
4360299
Working Hours:
09:00-16:00
General Sales Agent - Passenger
Phone:
+385 91 2999 655
Email:
zeljka.m@tal-aviation.com ethiopian@talaviation.rs
Working hours:
Mon-Fri: 08:30-16:30
Contact person:
Veljko Markovic, Country Manager
City: Mogadishu , Somalia Company: Rugsan travel agency Address: Sahal terminal KM4 Sahal haul Bus terminal Tel: Reservation: +2526150363999 Sales: +2526150363999 Area Manager:+ 252682000888 Mobile: + 252682000888 E-mail: MGQGSSASALES@ethiopianairlines.com Reservation : MGQGSSASALES@ethiopianairlines.com Sales : MGQGSSASALES@ethiopianairlines.com Office Manager: moogemustafe@gmail.com Area Manager: ErmiasMo@ethiopianairlines.com E-Working Hours: Mon-Sun 7:30 AM to 6:30 PM
Airport office
City: Mogadishu Address: ADEN ADE International Airport E-mail: AllMGQP@ethiopianairlines.com Phone: +252613723080/ (Airport Supervisor) Working Hours: 8:00 AM to 6:00 PM
General Sales Agent
City: Hargeisa Company: Noble Travel Agency Address: 26 June main street, Derro Mall building ground & first floor, Hargeisa, Somaliland Tel: Reservation: +252 2 528445 Sales: +252 2 528445 Area Manager:+252634832350 Mobile: + 25263 4855950/51/52/53 E-mail: HGAsales@ethiopianairlines.com Reservation : reservation@noble-travel.com Sales : HGAsales@ethiopianairlines.com Office Manager: Abdirahman.issa@noble-travel.com Area Manager: BeniyamAy@ethiopianairlines.com E-Working Hours: Mon-Sun 7:30 AM to 6:30 PM
Airport Office
City: Hargeisa Address: Egal International Airport E-mail: AllHGAETAirportStaff@ethiopianairlines.com Phone: +252634882399 (Airport Supervisor) Airport Contact:Mr. Mustafa Hirsi Working Hours: 8:00 AM to 6:00 PM
Contact for South Africa
Global Call Center: 00:01- 24:00 (Monday to Sunday)
Contact Number: 0875518262 and +27-218197028
Email Address: Reservation@ethiopianairlines.com
Bank Details: Name of the Bank NEDBANK Account Number 1965370241 Branch Code: 198765 IMPORTANT: Please use your Reservation code as a reference when transferring the funds, Select immediate clearance for funds to reflect same time in to our account. Proof of payments must be emailed to ALLJNBETCTOStaff@ethiopianairlines.com
Johannesburg Ticketing and Reservations: Monday – Friday (08:30 – 17:00) Telephone : 011-326-1190 Reservations email: Chief Ticketing: ALLJNBETCTOStaff@ethiopianairlines.com JNBCTORESOFF@ethiopianairlines.com / +2782 896 8457Physical Address: Unit 7- Ridgeview Office Park 248 Kent Avenue, Ferndale Randburg JOHANNESBURG, 2194 Johannesburg Airport Telephone : 011-390-3819 and 082 329 8368 Email: Jnbapt@ethiopianairlines.com Working Hours: 09:00 to 17:00 (Monday to Sunday ) Physical Address: Terminal Building, 3/F, Office No. WL.10 Oliver R. Tambo Int Airport Administration Telephone : 011-781-5051 Email : Adminjnb@ethiopianairlines.com Ethiopian Cargo Aerolink Consulting (GSSA ) Telephone : +27 (0)87 150 1900 Email : Bookings@aero-link.co.za Physical Address : Oliver R . Tambo Int Airport , Cargo Terminal
Contact for South Korea
City Office
City: Seoul Address: 14F, Gwanghwamun G Square Building Mailing address: 12, Sejong-daero 22-gil, Jung-gu, Seoul, Republic of Korea (04520) Phone: +82-2-733-0325 Fax: +82-2-771-1157 E-mail: etkorea@sharp.co.kr Working Hours: MON-FRI 09AM to 06PM
Airport Office
Airport: Incheon Airport Address: #2056, Passenger Terminal, Incheon Int`l Airport Woonseo-dong, Joong-Gu, Incheon City, Korea Phone: +82-32-743-5704 E-mail: icnet@sharp.co.kr
ICNbaggage@ethiopianairlines.com
Working Hours: TUE, THU, SAT: 01Pm to 10Pm Global Call Center number: 823083210197
Contact for South Sudan Tomping, Airport - Ministries Road, Panorama Plaza Hotel, Ground Floor
Contact for Spain
City Ticket Office City: Madrid Address: JORGE JUAN, 68. 1º D
28009 MADRID
Phone: +34 914015701 Reservation: +34 914022718 Sales: +34914015701 Area Manager: +34 914022718 Global Call Center number: 34518899948 Fax: +34 914015739 Email: ethiopian@airlinesairmat.com Reservation : reservas@airlinesairmat.com Sales: ethiopian@airlinesairmat.com Office Manager: airmat@airlinesairmat.com Area Manager: mayte@airlinesairmat.com Working hours: Morning: 09:30 - 14:00 Afternoon: 15:00 - 18:00
Email: madapt@ethiopianairlines.com madet@airlinesairmat.com Working hours: 24 hours
AD Cargo SL ( ET CARGO GSSA ) Offices: MAD Tel: + 34 916 301 823 Email: bookings@aircargob.com
Contact for Sudan
City Office
City: PORT SUDAN Address: Al Amarat, 7th St. , Africa street, PORT SUDAN, Sudan Mailing address: P.o Box 944 PORT SUDAN, Sudan E-mail:
ALLPZUETAirportstaff@ethiopianairlines.com
Phone: +249-83-762088/92/63/62 Global Call Center number: +251116179900 Fax: + 249-83-788428 Working hours in Local Time: Sun – Thu 08:00 AM - 03:00 PM Sat 09:00 AM-01:00 PM The exception of Ramadan season: Office will be closed by 02:00 PM Getting there: GoogleMap
Airport Office
Airport: Port Sudan International Airport Address: PORT SUDAN Tel: +251116179900 E-mail: ALLPZUETAirportstaff@ethiopianairlines.com Working hours: Operational from 08:00 AM - 03:00 PM
Contact for Sweden
GSA for Passenger
City:
Stockholm
Address:
Isafjordsgatan 32C Ground floor, 164 40 Kista, Sweden
E-mail:
Etres.sweden@aviareps.com – ReservationsEtsales.sweden@aviareps.com – Sales
Phone:
+46(0)8 - 440 0060 – Reservations
Global Call Center number: 46105517457 Working hours:
Mon-Fri 09:00-17:00
Visiting hours Mon-Fri 09:00-16:00
Airport Office
Airport
Arlanda International Airport
Address:
Arlanda Airport Terminal 5
Phone:
+46709556073
GSA for Cargo (only cargo-related issues)
City:
Malmö
Address:
Regementsgatan 8, 1 Tr , Se-211 42 Malmö Sweden
Phone:
+46 4036 3800
Fax:
+46 4036 3818
Email:
adam.gunnarsson@kales.com
Working hours:
Mon-Fri 08:00-17:30
City:
Stockholm
Address:
Söderbyvägen 3C, SE-190 60 Arlandastad, Sweden
Phone:
+46 8594411 90
Fax:
+46 8594422 44
E-Mail:
adam.gunnarsson@kales.com
Working Hours:
Mon-Fri 08:00-17:30
City:
Stockholm
Address:
Travel Cargo (airfreight of private goods), Sky City Arlanda, close to Terminal 5.
Phone:
+46-(0)8-597 854 80
Email:
info@travelcargo.se
Working hours:
Mon-Fri 08:00-16:45 (close for lunch 12:00-13:00)
Contact for Switzerland
City: GENEVA City Ticket Office Ethiopian Airlines Address: Michel-Roset 1, 1201 Geneva Global Call Center number: 41800563726 Reservation 0041 (0)44 286 99 07/ 0041 (0)44 286 99 15/ 0041(0)44 286 99 68 Area Manager 0041(0)44 286 99 05 (office) Mobile: 0041(0)78 254 33 55 Working Hours Monday to Friday,09:00-12:00 /13:00-17:00 Email Eskinderal@ethiopianairlines.com Reservation Ethiopian-Switzerland@aviareps.com Area Manager Eskinder Alemu Station Manager Wubneh Mamo Airport Office 31 route de l’aéroport, Po Box 285, 1215 Geneva 15 Phone: Mobile: +41 78 256 9365 Email ALLGVAETAirportstaff@ethiopianairlines.com
City: ZURICH City Ticket Office Address: Ethiopian Airlines Lavaterstrasse 66, 8002 Zurich, Switzerland Phone: 0041 (0)44 286 99 68 Reservation 0041 (0)44 286 99 68 Working Hours Monday to Friday,09:00-12:00 /13:00-17:00 Reservation Ethiopian-Switzerland@aviareps.com Traffic Sales Manager mathiasa@ethiopianairlines.com Airport Office Ethiopian Airlines, Postfach CH-8058 Zürich-Flughafen, Switzerland Phone: 0041(0)78 202 91 34 Email ALLZRHETAirportstaff@ethiopianairlines.com
Contact for Tanzania
Airport Office
Airport: Julius Nyerere International Airport Address: Ethiopian Airlines 1st Floor Rm No 1003 Phone: (255-656)620 990, (255-786) 285 898, 255 22 2844211-2 E-mail ALLDARETAirportStaff@ethiopianairlines.com Working hours: Mon - Sun: 11:00-18:00
City Office
City: Arusha Address: Boma Road Mailing address: P.o.Box 93 Arusha, Tanzania E-mail: Hawazk@ethiopianairlines.com Phone: Reservations: (255 - 27) 250 4231 or (255-27) 250 6167 Manager direct line: (255 - 27) 250 9904 Working hours: Mon - Fri 08:30 - 17:00, Sat 08:30 - 13:00
Airport Office
Airport: Kilimanjaro International Airport Address: Departure lounge E-mail: JROapt@ethiopianairlines.com Phone: (255) 2554159 Working hours: Mon - Sun 13:00 - 17:00
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Ethiopian airlines Global call center (+251) 116656666)
24 /7 throughout the year
City Office
City: Zanzibar Address: Malindi street, Opposite Friday Mosque Zanzibar Mailing address: P.O Box 3074 Zanzibar, Tanzania E-mail: infomarhaba@zanzinet.com Phone: Office: (255-24) 2231527/8, 2232958, Mobile: 255(0) 777 667 665 0713903433 Nadya (Supervisor) 0754710570 Mohammed(Sales Manager) Fax: (255-24)223152 Working hours: Mon - Thu 08:30-13:00 / 14:00-17:00 Fri 08:30-12:00 / 14:00- 17:00 Sat 08:30-12:30
Airport Office
Airport: Abeid Amari Karume International Airport Address: Kisauni Area Mailing address: P.O Box 3074 Zanzibar, Tanzania E-mail: AllZNZETAirportstaff@ethiopianairlines.com, AhmedMh@ethiopianairlines.com, KheirM@ethiopianairlines.com, FauzA@ethiopianairlines.com BethlehemG@ethiopianairlines.com(Manager) Phone: +255 (0) 774417070 Fax: (255-24)223152 Working hours: Mon - Sun: 10:00 -18:00
Cargo request:
E-mail: Zatcargo@gmail.com cargoservices@zat.co.tz Phone: +255 773 86 4052 /778839562
GHA Manager Mr Hassan 255 777410114 in case of emergency.
(255-22) 2117063-4-5/2125443, (255-786) 285 899
(255-22) 2117063-4-5/2125443, (255-786) 285 899
(255-22) 2117063-4-5/2125443, (255-786) 285 899
ALLDARETAirportStaff@ethiopianairlines.com
Contact for Thailand
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Global Call Center Toll Free
001800 1562 069 708 OR 025088794 24 hours all year round
City Office
City:
Bangkok
Address:
18th Floor, Unit 1807 140 One Pacific Palace, Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand
E-mail:
Etbkk@ethiopianairlines.com
Phone:
+66 0 26534366 or +66 0 26534367 Office Landline
+66 0 618234545 or +66 0 627872143 Sales Representative- Mobile
+66 0 818251446 -Area Manager- Mobile
Fax:
+66 0 26534370
Working hours:
Mon - Fri 09:00- 18:00
Airport Office
Airport:
Suvarnabhumi International Airport
Mailing address:
2nd Floor, Unit Z2-016, Airlines Operation Building (AOB) 999 Moo 1, Nong Prue, Bang Phli, Samut Prakan 10540 Thailand
Phone:
+66 0 21343061 Office Landline +66 0 819196757 Duty Mobile
+66 0 818590428 Station Manager Mobile
Fax:
+66 0 21343060
E-mail
bkkapt@ethiopianairlines.com
Working hours
Everyday
Contact for Togo
City Office City: Lome Address: Ramco Assivito Building 24th January Avenue beside YAS store Mailing address: P.O. Box 12923 – Lome, Togo E-mail: ALLLFWCTOStaff@ethiopianairlines.com / lfwres@ethiopianairlines.com/ AregayG@ethiopianairlines.com
Phone: 00228 70 70 50 50/90 04 46 80 /92 33 83 73
Working hours Mon - Fri 08:00-17:00 Sat 09:00-12:00
Airport Office
City: Lome Mailing address: Aeroport Gnassingbe, Eyadema P.O. BOX 12923, Lome, Togo E-mail: AllLFWETAirportStaff@ethiopianairlines.com Phone: (228) 22263029 / Mobile Number-92818030 Working hours Mon - Sun per flight schedule
Contact for Turkey
General Sales Agent - Passenger
GSA: Pax Name: PANORAMA HAVACILIK VE TURIZM LTD Code: IST City: ISTANBUL Country: TURKEY Position: Sales & Reservations E-mail: ethiopian@panoramaglobal.net Telephone Number: +90-212-2315919
+90-212-2192118
+90-212-2192123
Fax Number: 2309171 Working Hours: City: 09.00- 17.00 Global Call Center number: 908503907409
General Sales Agent - Cargo
GSA: Cargo Name: AIRMARK Airline Marketing & Services Code: IST City: ISTANBUL Country: TURKEY Position: reservations E-mail: ethiopiancargo_turkey@air-mark.com Telephone Number: +90-212-4441472 Fax Number: +90-212-2454465 Working Hours: City: Mon-Fri 08.00 to 18.00 Sat 10.00 to 13.00
Contact for Uganda
Airport Office
City:
Entebbe
Address:
Entebbe International Airport
Phone:
+256 414 321130
E-mail:
ebbapt@ethiopianairlines.com
Working hours:
Mon - Fri 09:00-18:00
Contact for the United Arab Emirates
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries Toll Free 8000 320 372 24 hours all year round
City Office
City: Dubai – United Arab Emirates Address: Lootah Building, Ground floor, Al Garhoud, Dubai, UAE (Near GGICO Metro Station exit 2 next to Al Dar University)
Mailing address: P.O. Box 7140, Dubai, UAE E-mail: dxbres@ethiopianairlines.com Phone: 8000320372 Reservation | Admin +9714 2236639/7963 Extn 4 Working hours: MON - SAT 08:00 – 17:45
ET Cargo Office
City: Dubai – United Arab Emirates Address: Lootah Building, 2nd floor, Flat 202, Al Garhoud, Dubai, UAE (Near GGICO Metro Station exit 2 next to Al Dar University) Mailing address: P.O. Box 7140, Dubai, UAE E-mail: dxbcargo@ethiopianairlines.com Phone: +9714 2822880 Working hours: MON - SAT 09:00 – 17:00
Airport Office
City: Dubai – United Arab Emirates Airport: Dubai International Airport Terminal 1 Address: Departure Terminal One, Off No. 1018 & 1086 Dubai International Airport Mailing address: P.O. Box 7140, Dubai, UAE Phone: +9714 5049748, 5049750 , 5049751 E-mail: dxbapt@ethiopianairlines.com Working hours: Office shift: SUN - FRI 08:00 - 16:00
Afternoon shift: MON - SUN 12:30 - 20:30
Night shift: MON - SUN 23:00 - 07:00
General Sales Agent
City: Dubai – United Arab Emirates Company: Asian Air Travel & Tours Agency Address: Bin Lootah Bldg-9, Ground Floor, Shop no 33&34, Naif, Sabka street, Dubai, UAE (near Al Ghurair Mosque) Mailing address: P.O. Box 65006, Dubai, UAE Phone: +9714 2980111Fax: +9714 2999883 E-mail info@asiantraveltours.com Working hours: SUN - THU 10:00- 20:00 | FRI 03:00-21:00
General Sales Agent
City Abu Dhabi Company: Salem Travel Agency, Address: Dhafir Tower, Ground Floor, Al Najada Street, Abu Dhabi, UAE Mailing address: P.O.Box 346, Abu Dhabi, UAE Phone: +9712 6271400 | +9712 6218000 | +9712 6273333 E-mail ethiopianair@salemtravels.ae Working hours: MON -THU & SAT: 09:00 – 20:00 | FRI & SUN: 09:00 – 18:00
Contact for the United Kingdom
Phone: +44 (0) 1753967980 Calls answered 24/7 Office Working hours: 09:00 to 17:30 Mon to Friday (Calls answered 24/7) Phone: +44 208 987 2480
Please note that our airport offices are not open for enquiries such as new bookings, flight/date changes, cancellations, refunds etc. For such enquiries, please contact the London office.
Email lonres@ethiopianairlines.com and/or Reservation@ethiopianairlines.com
Airport Office: London Gatwick Mailing address: Room 19, Jubilee House, Gatwick Airport, North Terminal, WEST SUSSEX, RH6 0PJ E-mail: lgwapt@ethiopianairlines.com Phone: +44 7946472824London Gatwick Airport: Tel-+44 (0) 7901041180 Email address: LGWBSO@REDHANDLINGUK.com
Baggage Claim: For delayed luggage tracing (up to first 7 days) Phone: +44 3300948859 Working hours: Mon-Sun 15:30-17:00 Trace your baggage online: http://www.worldtracer.aero/filedsp/et.htm online: or please contact your arrival airport.
Cargo Office Contact Details: Office Telephone: Heathrow: Exports : +44 (0) 1614377360 Email addresses: exports@itcoltd.com London: +44 (0) 208 570 7777 Email addresses: info@unicornsl.co.uk Heathrow: Imports: +44(0) 1784 425150 London Gatwick Exports : +44 (0) 1614377360 London Gatwick Imports: +44(0) 1784 425150 Manchester: Exports : +44 (0) 161 4377360 Manchester: Imports: +44(0) 161 4902568 Dublin: Exports: +353 (0) 86 851 6621 Dublin: Imports: + 353 (0) 1 8125610
Contact for the United States of America
For Reservations, Sales, arrival/departure, ShebaMiles, and other inquiries
1 800 445 2733 - 24 hours all year round
WASCTO@ethiopianairlines.com
City Office
City: Washington DC Country: United States of America Mailing address:
3133 Mt. Vernon Avenue, Alexandria, VA 22305 E-mail: WASCTO@ethiopianairlines.com Phone: 1-800-445-2733 Fax: 703 682 0573 working hours 09:00 AM - 05:00 PM Baggage Service Number 703-572-6809 Group Travel Contact GroupsUSA@ethiopianairlines.com
Airport Office
Airport: Washington Dulles International Airport Address: Ethiopian Airlines, 1 Saarinen Circle, Dulles International Airport Lower Level Office # G - 53G Sterling, VA 20166 Tel: 703 572 6809 Fax: 703 572 8738 E-mail wasapt@ethiopianairlines.com
General Sales Agent – Cargo only
East USA (Washington DC, Chicago and all East part of USA)
West USA (New York, New Jersey, Miami and all West Part of USA)
Company: GSA Force/Megacap Aviation Address: Building 66 Area C, Jamaica NY 11430 USA phone Global Call Center number: U.S.A Florida - (352) 436-1902
U.S.A California - (909) 328-6127
U.S.A Oregon +1 458 204 1425
E-mail bookingsethiopianUS@gsaforce.com and
WESTUSACargoGSAMG@ethiopianairlines.com
Ethiopian doesn’t accept cargo from individual cargo clients out of the US but from known shippers, the below are some of CBP certified known shippers that can get you cargo services on Ethiopian. You may reach out to any one of your choosing.
Known Shippers USA/FF
Name
Contact Phone
In-Time Shipping
516-758-7719
AFricgo
240-641-8828
Nathan Cargo
703-953-3949
A2Z
703-751-2000
All freight
703-658-4320
Global Cargo
410-698-2035
Cargo link
281-449-7755
About Inbound/Import Shipments destined to US cities other than our online points.
-All shipment trucked to the final destination in US needs to be collected from the trucking company “Forward Air”. You can also track your shipment on Forward Air tracking site by using the shipment AWB number without the first three-digit
code-071 on the following site.
https://www.forwardair.com/
Airport Office - Newark
Airport:
Newark Liberty International Airport
Address:
18 terminal B , level 3, Newark NJ 07114
Tel:
973 353 0223
Fax:
973 3530222 E-mail
New York Airport
NYCAPT@ethiopianairlines.com
Airport Bag Service
Newark:
862 240 8013
New York -JFK:
908 956 1318
ORD/Chicago Cargo Handling
Company name: AGI Alliance Ground International Address: 517 Express Center Drive Schiller Park IL, 60176 Tel: 773-686-5840
Contact for Vietnam
General Sales Agent
Company DEKS AIR VIETNAM SERVICE JOINT STOCK COMPANY City: Hanoi Mailing Address 4th Floor, No. 28 Tang Bat Ho Street, Hai Ba Trung Ward, Hanoi City, Vietnam Phone: +84 988 976 746 Fax: E-mail: tktg@deksair.com.vn Global Call Center number +84 988 976 746
Contact for Zambia
City Office
City: Lusaka Address: Ethiopian Airlines, Katima Mulilo Road, Olympia, Lusaka, ZambiaOffice No.201, 2nd Floor, Sun Share Tower, Plot No. 15584/2 Mailing address: P.o.Box 32240 Lusaka, Zambia Mobile: +260955236401/+260979821971 Phone: +260211236401/02/03 E-mail: danfordw@ethiopianairlines.com, LUNCTO@ethiopianairlines.com Working hours: Mon - Fri:08:00 to 04:30 Saturdays: 08:00-12:00 Closed on Sunday and Public Holidays:
Airport
City: Lusaka Airport: Kenneth Kaunda International Airport Address: Main Terminal Building Mailing Address: P.O. Box 32240 Lusaka, Zambia Mobile: +260955271141 Telephone: +260211271141 Email: LUNAPT@ETHIOPIANAIRLINES.COM Working Hours: 9:30 to 16:00
Cargo
City: Lusaka Airport: Kenneth Kaunda International Airport Address: Bid Air-Main Terminal Building Telephone: +260211271178 - Mildred Email: easadmin@iconnect.zm Working Hours: 09:00 to 16:00
Contact for Zimbabwe
City Office
City Office City: Victoria Falls Address: Sawanga Mall ,1865 A chinotimba township Shop #3 Phone: Reservation: +263 213 284 1111 Traffic &Sales Manager:+263 712 837 246 E-mail: Working Hours: Mon-Fri: 08:00AM-04:30PM Saturday: 08:00AM-12:00PM
Airport Office City: Victoria Falls Address: Victoria Falls International Airport, Zimbabwe E-mail: VFAAPT@ethiopianairlines.com (Group Email Addresses)Phone: Airport Office:+263712837247 Station Manager:+263712837246 Working Hours: Monday to Sunday : 08:30AM-04:30PM
City office: Bulawayo Address : 4 Ipswich Road Fife Street Ext Belmont , Bulawayo Bathroom Boutique Phone : Reservation : +263 292263082 Traffic &Sales Manager:+263782302720 E-mail : Reservation : Nkazimulo Gumpo NkazimuloG@ethiopianairlines.com Traffic &Sales Manager: Sanya Dino SanyaD@ethiopianairlines.com Working Hours : Mon-Fri: 08:00AM-04:30PM Saturday: 08:00AM-12:00PM