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Relaxed Refund & Rebooking Policy by Ethiopian Airlines (Revised, July 22, 2021)
Date Change Fee
The following options are available for flights affected by COVID-19.
For flights cancelled by Ethiopian, the normal service recovery policy will apply.
Please click here to find our worldwide offices contact for further explanations and additional options
For the latest travel information, we encourage all passengers to check real-time Flight Status on our website. Furthermore, please ensure that your contact details are up to date by visiting Manage Booking page on our website so we can let you know directly if your flight is affected.
If you have booked your ticket through a travel agent, please contact your travel agent to amend your booking or exchange your ticket for a future travel.
N.B. Any local customer protection law, DOT, EU, ICPA,DGCA, & Brazil regulations supersedes & have precedence over this policy.
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