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Et exchange (2)

 

Rules and Regulations for Exchange

  • Make sure to provide full information while completing the form.
  • Price is always subject to change.
  • If a date change is requested on or after the flight date, an additional NO SHOW fee will apply.
  • For bookings originally made on mob app/Ethiopian Airlines official website you may directly process exchange by  click here
  • One free date change is allowed for tickets with ET document (071), if ticket is issued on/before December 31,2021 and if the travel date is between 01Mar2020-31Jan2022.

 

Rules and Regulations for Refund

  • Make sure to provide full information while completing the form.
  • If refund is requested on or after the flight date, an additional NO SHOW fee will apply.
  • Due to many refund requests because of COVID-19, the refund process might take up to three to four weeks.
  • For ticket issued by travel agency, please contact the respective office where the ticket is issued for refund request.
  • For bookings originally made on mob app/Ethiopian Airlines official website you may directly process refund by click here
  • In case of service interruptions due to airline schedule changes and cancellations, complete below refund form for extra services such as; Seat selection, Upgrading, Extra Baggage requests, WIFI services, Lounge access and Priority Boarding.

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