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Ethiopian Worldwide Contacts
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| City Office | |
| City: | Luanda |
| Address: | Largo 4 De Fevereiro Hotel presedant Meridian |
| Mailing address: | Ethiopian Airlines P.O. Box 1044, Angola-Luanda |
| E-mail: | ladetcto@ethiopianairlines.com YinnesuF@ethiopianairlines.com ladadm@ethiopianairlines.com |
| Phone: | (244) 944790291 |
| Fax: | Nil |
| Working hours: | Mon - Fri 08:00-16:00 (Working through lunch) Sat 08-1200 & Sun Closed(Airport office open)) |
| Airport Office | |
| Airport: | Airporto 4 de Fevereiro |
| E-mail: | AntonioD@ethiopianairlines.com |
| Phone: | (244) 914526675 |
| City Ticket office | |
| City: | Luanda |
| Address:Largo 4 De Fevereiro Hotel president | Angola |
| Tel: | 244944790293 |
| Fax: | Nil |
| E-mail: | ladetcto@ethiopianairlines.com Melatas@ethiopianairlies.com LADSales1@ethiopianairlines.com |
Call Center Toll Free Number: +229 62 50 09 79 (24 Hours)
General Sales Agent
| Company: | Afri Wings Express Voyages |
|---|---|
| City: : | Cotonou |
| Address: | Lot 417, Face Cine le Benin, Carrefour Uniafrica, Cotonou, Benin. |
| Phone : | +229 6633 8585 /+229 6702 2183 |
| Fax : | +22921 31 05 70 |
| Email: | coocto@ethiopianairlines.com and afriwings@gmail.com jaiw@ethiopianairlines.com - GSA Manager samrawitg@ethiopianairlines.com Area Manager |
| Working hours: | Monday-Friday : 08:00-17:00 ; Saturday: 08:00-13:00; |
| Airport : | International Airport Cardinal Bernadin Gantin of Benin |
|---|---|
| Address: | Avenue Jean Paul II ,Cotonou, Benin |
| Mailing Address: | Ethiopian Airlines, Cotonou Benin, P.O. Box 1051 |
| E-mail: | cooapt@Ethiopianairlines.com |
| Phone: | (+229) 95 36 07 51 |
| City: | Douala |
|---|---|
| Address: | 30 Avenue De Gaulle, Bonanjo |
| Mailing Address | Ethiopian Airlines P.O. Box 1326, Douala |
| E-mail: | SelamF@ethiopianairlines.com BrutayitG@ethiopianairlines.com |
| Phone: | (237) 33 43 02 64 +237677937929 +237677117729 |
| Fax: | (237) 33 43 01 67 |
| Working hours | Mon to Fri 08:30 to 17:30 Sat 08:30-12:30 |
| Airport: | Douala International Airport |
|---|---|
| Phone: | +237 33433730 |
| AllDLAETAirportStaff@ethiopianairlines.com |
| City: | Yaoundé |
|---|---|
| Address: | Y building RUE 1755 Nouvelle Route Bastos |
| Email: | BezawitMe@ethiopianairlines.com |
| Phone: | +237 222209268 or +237 222209304 Cell +237678780452 |
| Working hours: | MON to FRI from 08:30 – 17:30 SAT 08:30-12:30 |
| Airport office: | Yaoundé – Nsimalen International airport office |
| Ethiopian Airlines P.O BOX | 3563 Yaoundé |
| Email: | ALLNSIETAirportStaff@ethiopianairlines.com |
| Address: | Suite 1912 - 365 Bloor Street East, M4W 3L4, Toronto, Ontario, Canada |
|---|---|
| Phone: | Reservation Office: +1416 962 0005 EXT : 202/203 Toll free number: 1 800 445 2733 |
| Fax: | +1 416 962 0095 |
| Email: | yyzres@ethiopianairlines.com TingertA@ethiopianairlines.com |
| Facebook : | https://www.facebook.com/EthiopianAirlinesCanada/ |
| Twitter : | https://twitter.com/FlyEthiopianCAN |
| Instagram : | https://www.instagram.com/ethiopianairlinescanada/ |
| Working hours: | Mon - Fri: 09:00AM to 05:00PM |
| Address: | T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport, Toronto, Canada |
|---|---|
| Phone: | +1 905 405 0040/+1 416-996-3384/+1 416-996-5780 Toll-free no: 1 800 445 2733 |
| Fax: | +1 905 405 0005 |
| Email: | yyzapt@ethiopianairlines.com |
| Working hours: | MON/WED...........09:00 A.M TO 05:00 P.M TUE/THU/FRI/SAT/SUN.....07:00 A.M. TO 3:00 P.M |
| Company | Airline Services International Inc. |
|---|---|
| Address: | 5160 Explorer Drive Unit #4 Mississauga ON L4W 4T7 |
| Phone: | 905.629.4522 |
| Fax | 905.629.4651 |
| Email: | ops@airlineservices.com |
| Company: | Blueberry Voyage |
|---|---|
| City: | Bangui |
| Mailing Address: | Avenue B.Boganda En face Restaurent 5 fourchettes A cote Ex sofia Credit, Bangui CAR. |
| Phone: | +236 75 41 42 04, +236 72 56 42 87, +236 72 20 30 30 |
| E-mail: | mkumar@blueberry-travel.com, ksingh@blueberry-travel.com |
| City Office | |
|---|---|
| City: | N' Djamena |
| Country: | Chad (Republic of) |
| Address: | Ethiopian Airlines, Chad, NDJ, Avenue Charles de Tchad Airlines Building, Ground Flour, adjacent to BCC Bank |
| E-mail: | Reservation: ndjres@ethiopianairlines.com Sales Area Manager: Gizachewm@ethiopianairlines.com. |
| Phone: | Reservation:+235 66 20 72 71 Mr Abdine |
| Fax: | |
| Working hours: | Monday-Thursday 08 am - 03:30 pm,Friday - Saturday 08 am -12:30 pm |
| Airport Office | |
|---|---|
| Airport: | Hassan Djamous International Airport,N'djamena. |
| Phone: | +235 62 13 34 45 Mr Lealem +235 66 99 0303 Mr Ahmat |
| Email: | Manager Airport Services: lealembi@ethiopianairlines.com Ahmat Mahamat Customer Service Agent Airport: AhmatM@ethiopianairlines.com |
| Working hours: | Every day (08H00-16H00) |
| City | Helsinki (also covering Estonia) |
|---|---|
| Company: | Matkantekijät Oy - Tourplanners Ltd |
| Mailing Address: | Insinöörinkatu 7 B, 4th floor 00880 Helsinki, Finland |
| Phone: | +358 44 774 5025 |
| Fax: | |
| Contact person: | Meri Mantysaari, Manager Email: myynti@matkantekijat.fi Website: www.matkantekijat.fi |
| Working hours: | Mon - Fri: 09:00 - 17:00 Closed on Sat and Sun |
| City | Helsinki |
|---|---|
| Company: | Kales Airline Services Oy |
| Mailing Address: | Perintötie 2 D, FI-01510 Vantaa, Finland |
| Phone: | +358 9 8700 350 |
| Fax: | +358 9 8700 3515 |
| Email: | kenneth.andersson@kales.com |
| Working hours: | Mon - Fri 09:00 - 17:00 |
| Phone: | 082 582 6135 (24 hours all year round) |
|---|---|
| E-mail: | shebamiles@ethiopianairlines.com (ShebaMiles) |
| Customer Relations | ethiopian.customercare@apg-ga.com |
| Phone: | +33 1 48 16 04 08 / 09 or +33 1 74 37 04 80 |
|---|---|
| Web: | http://www.worldtracer.aero/filedsp/et.htm |
| Airport: | Roissy Charles de Gaulle (CDG) - Terminal 2A |
|---|---|
| Mailing Address: | CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France |
| E-mail: | parapt@ethiopianairlines.com |
| City: | Paris |
|---|---|
| Company: | Air Promotion Group (APG) |
| Mailing Address: | 66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008 Paris (M° Franklin Roosevelt) |
| Phone: | 0825 826 135 |
| Fax: | +33 153 771305 |
| E-mail: | resa.ethiopianairlines@apg-ga.com |
| Working hours: | Mon - Fri 09:00 - 17:30 (ticketing desk) Mon - Fri 09:00 - 18:00 (call center) |
| Company: | ATC AVIATION SA |
|---|---|
| Address: | ATC Aviation Services SA BP 13 526 3 Rue du cercle 95709 Roissy CDG Cedex / France |
| Phone: | +33 1 7003 8052 / 53 / 54 |
| Fax: | +33 1 7003 8050 |
| E-mail: | ethiopian.fr@atc-aviation.com |
| Airport: | Aéroport Marseille Provence |
| Mailing Address: | 13700 Marignane Cedex, France |
| E-mail: | parapt@ethiopianairlines.com |
| General Sales Agent (Passenger) | |
| City: | Marseille |
| Company: | Air Promotion Group (APG) |
| Mailing Address: | 8 Boulevard de Dunkerque – 13002 Marseille |
| Phone: | 0825 826 135 |
| E-mail: | resa.ethiopianairlines@apg-ga.com |
| Working hours: | Mon - Fri 09:30 - 12:30 / 13:30 - 17:30 |
| Toll free | 0008000401687 (24/7 available) Mumbai Ticket Office:91 22 28395247 (09:00 to 17:00 hours MON to FRI) |
|---|
| Address: | 104 Windfall, Sahar Plaza Complex, Andheri Kurla Road Chakala Andheri East, Mumbai 400 059 |
|---|---|
| E-mail: | bomres@ethiopianairlines.com |
| Tel: | 28395247 |
| Reservations: | Res: Toll Free 0008000401687 Accounts: 28395026 Sales: 28395468 Admin: 28395245 |
| City: | Mumbai |
|---|---|
| Address: | E8 – 3060 Level 3 Chhatrapati Shivaji International Airport New Terminal 2B, Sahar Road, Andheri East Mumbai 400 099 |
| Phone: | 66859410 / 66859411/ 28366700 Ext 3514 |
| Fax: | 66859412 |
| E-mail: | narendrak@ethiopianairlines.com |
| City: | Mumbai |
|---|---|
| Address: | New Heavy Import Warehouse, 2nd Floor Sahar Cargo Complex Sahar, Andheri East Mumbai 400 099 |
| Phone: | 26828415 / 26828416 Fax:26828417 |
| E-mail: | bomcgo@ethiopianairlines.com |
| City: | Delhi |
|---|---|
| Address: | Room no -7,Ground level-IV,Terminal III,IGI Airport New Delhi 110 037 |
| E-mail: | Delapt@ethiopianairlines.com |
| Phone: | 49638656 /657 /658 Fax: 49638656 Duty Manager -9811412414 |
| Cargo: | Tel :25653739/40 E-mai:Delcgo@ethiopianairlines.com |
Website: www.ethiopianairlines.com
| Company | BENZY HOLIDAYS PVT LTD (OVQ 14389141) | |
|---|---|---|
| City: | Ahmedabad | |
| Address: | 101 Crystal Arcade, C. G. Road, Navrangpura Ahmedabad 380 006 | |
| Phone: | (079) 26403525, 30013430/32 26404557 | |
| E-mail: | reservations@benzyethiopian.com & accounts.amd@benzyethiopian.com | |
| Sales Executive | Kaushik Mehta 07820003525 sales@benzyethiopian.com | |
| Admin Incharge | Shoba Kokate 09920213661 shobha@akbartravels.in | |
| Executive Director | Iqbal Mody 09923798441 iqbalmody@benzyholidays.co.in | |
| Company | EXPLORE HIMALAYA TRAVEL INC. | |
| City: | Nepal | |
| Address: | Amrit Marg, Bhagawan Bahal, Thamel, Kathmandu, Nepal GPO Box: 4902 | |
| Phone: | 00977 1 4423370, 4418400 Fax: 00977 1 4412888 | |
| President: | Mr. Suman Pandey, Mobile: 00977 9851020294 Email: suman@explorehimalaya.com | |
| Sales Manager: | Mr. Rajesh Gurung , Mobile: 00977 9841163470 Email:et@explorehimalaya.com OR etktm@explorehimalaya.com | |
| Ticketing Desk: | Ms Pampha Budhathoki, Mobile: +977 98681431 | |
| Company | LEONARD TRAVELS PVT LTD (WJX 14383423) | |
| Address: | Tej House 1st floor, 5 Mahatma Gandhi Road Pune 411 001 | |
| Phone: | (020) 41227999/ 26056451/ 26131647 Accounts: 41210069 | |
| Fax: | (020) 26130782 | |
| Manager: | Kajal Bhojwani Mobile: 9325066588/ 7620099991 Karan: 9860401352 | |
| E-mail: | kajal@leonardtravels.com; Karan Bhojwani <karan.l.bhojwani@gmail.com> | |
| Campany | RHYTHM TOURS & TRAVELS LTD | |
| Address: | 49,Motijheel C/A, Shapla Bhaban, 4th Floor,Dhaka-1000, Bangladesh | |
| Phone: | +88 02 59160681, +88 02 59160682 | |
| Managing Director: | Shohag Hossain,Managing Director Mob:+8801746786356, Email:shohag@rhythmgroupbd.com, dhakagsa@ethiopianairlines.com Palash Saha, Mob: +8801714035422, Email: palash@rhythmgroupbd.com Nazmul Abdeen, Mob: +8801711144788, Email: nazmul@rhythmgroupbd.com | |
| Website: | www.rhythmgroupbd.com | |
| Company | VMS AVIATION AIR SERVICES (PVT) LTD (UBN 07300171) | |
| Address: | ASHALIN COURT, NO.91, 02ND FLOOR GALLE ROAD, COLOMBO - 04 SRI LANKA 00400 | |
| Phone: | 0094 11 7550714/15, 011 2559591. | |
| Fax: | 0094 11 2580737 | |
| E-mail: | vikky@vmsaviation.com 0094777752328 vinoth@vmsaviation.com 0094779634809 | |
| Company | SHARAF CARGO PVT LTD (Cargo) | |
| Address: | Unit-B,2nd Floor, Air Cargo Complex,Old Airport, Ahmedabad 380 004, Gujarat, India | |
| Sales Manager: | Name:Mr. Dharmesh Panchal Tel: +91 79 65244080(D) Fax : +91 79 26554296 Cell:+91 9898060627 Email:panchal@in.sharafcargo.com | |
| Senior Executive: | Mr. Deepak Bhatia Tel :+91 79 6524 4081(D) Fax:+91 79 2655 4296 Cell:+91 96625 39187 E-mail: bhatia@in.sharafcargo.com | |
| Sales Executive: | Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com | |
| Assistant General Manager : | Mr Samir Mahajan Cell: +91 9819371704 Email: Mahajan@in.sharafcargo.com |
| Company | STIC TRAVELS PVT. LTD Ethiopian Airlines (Dedicated office) |
|---|---|
| Address: | Ethiopian Airlines Unit NO.101, Consulate-1,No. 1, Richmond Road Bangalore -560025 |
| contact: | Mr. Paul Chandy- Manager Sales - Mobile- 9880011622; E-mailpaul.chandy@sticgroup.com Ms Sajitha Purushothama Menon - Mobile-9986019105; E-mail- sajitha.menon@sticgroup.com Mr. Sharath Kumar, Executive Sales - Mobile-9972396356; E-mail- etsales.blr@sticgroup.com |
| Phone: | (080) 43587900/ 22202408/22256194/22269182/41235446 |
| Fax: | (080) 22202409 |
| E-mail: | etreservation.blr@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (RZQ 14381496) |
| Address: | Alps Building, 1st floor 56 Janpath, New Delhi – 110001 |
| Phone: | (011) 23312304 / 23320845 |
| Fax: | (011) 23329235 |
| Contact : | Ms Mahlet Kebede: Mob: 09811139111 Email: MahletK@ethiopianairlines.com Mr Sandeep Kumar Meena :Mob 9910061099 ,etsales.del@sticgroup.com Ms Kalpana Ganju : etreservation.del@sticgroup.com Mr Anil Sethi : Mob 09811051980 anil.sethi@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (WKG 14000114) |
| Address: | No 3-5-874/A, Ground floor, Vipanchi Estate, Hyderguda, Hyderabad – 500029, Andhra Pradesh |
| Manager Sales: | Mr. Khaja Hasanuddin, Mobile:9866353039 Email: hasan.k@sticgroup.com |
| Phone: | (040) 66618755 / 23231451 / 23210131 |
| Fax: | (040) 66612966 |
| E-mail: | hyderabad@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (WIG 14000243) |
| Address: | Unit No. 9/2, Queens Road,Bangalore - 560001 |
| Mgr. Sales : | Ms. Sharmila Bijoy, Mobile: 7760069327 Email:sharmila.bijoy@sticgroup.com |
| Phone: | (080) 43587900/ 22202408/22256194/22269182/41235446 |
| Fax: | (080) 22202409 |
| E-mail: | bangalore@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (WHQ 14000151) |
| Address: | The Legacy, 25A, Shakespeare Sarani, Kolkata - 700017 (West Bengal) |
| Phone: | +91-33-22890440, 22890441, 22890442 |
| E-mail: | kolkata@sticgroup.com |
| Mgr. Sales : | Mr. Ananda Binayak, Mobile: 9830068073; Email: ananda.binayak@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD (WER 14000136) |
| Address: | Temple Tower, 672, Anna Salai Nandanam, Mount Road, Chennai – 600035 |
| Executive Sales : | Mr. Shri Kumar, Mobile:9446759386 Email: etsales.maa@sticgroup.com |
| Phone: | (044) 24330211/24351829 24330659/24330098 |
| E-mail: | chennai@sticgroup.com |
| Company | STIC TRAVELS PVT. LTD |
| Address: | 2nd floor, 301 Alfa Estate Building – 39,G.T. Road, Jallandhar – 144001, Punjab |
| contact: | Mr. Amit Sharma-Mobile 9815024589; amit.sharma@sticgroup.com |
| Phone: | (0181) 2232056/58 |
| Fax: | (0181) 2230961 |
| E-mail: | jallandhar@sticgroup.com |
| Cochin, Trivandrum & Coimbatore has travelling Salesman Contact: Mr. K. Sankar, Manager Sales: 9986893392 Email: k.sankar@sticgroup.com | |
| Company | STIC TRAVELS PVT LTD |
| Address: | Corporate Office Only STIC Travel Group2nd Floor, Tower C, Cyber Greens DLF Phase III Gurgaon , Haryana 122 002 |
| Phone: | 0124 4595300 |
| Fax: | 0124 4114196 |
| E-mail: | info@sticgroup.com |
| Contact: | Chairman of STIC TRAVEL GROUP Mr. Subhash Goyal Mobile: 9810016061 Email: sg@sticgroup.comMr. Anil Sethi- VP- Airline Sales Mobile: 9811051980 Email: anil.sethi@sticgroup.comMs. Anju Wariah- for Southern India Mobile – 9886428326 E-mail : anju.wariah@sticgroup.comMs. Gunjan Desai - Sr. Manager-HR Mobile: 9819301520 E-mail: gunjan.desai@sticgroup.comAdministration:-Ms. Sobha.PH Mobile – 9811820350 Email – sobha@sticgroup.comDGCA - Mahesh Yadav Mobile : 9811475055 Email: admin.control@sticgroup.comMr. Sandeep Gupta (Finance) STIC Mobile: 9560037474 Email: sandeep.gupta@sticgroup.com |
| Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| Mr. Yogiraj Barot Landline number :+91 88660 44090/88660 24408/88660 44081 Fax:+91 79 2655 4296 Cell:+91 8347471502 E-mail: Yogiraj.barot@in.sharafcargo.com |
| +353 768888303 (24 Hours) |
City: | Dublin |
City Ticket Office | |
Address: | Ethiopian Airlines, Mezzanine Floor, Level 3 Terminal 1 Dublin Airport, Ireland |
City: | Dublin |
Traffic and Sales Manager: | DagmawiD@ethiopianairlines.com |
City: | Tel Aviv |
City Ticket Office | |
Address: | 32 Ben Yehuda St. 7th Floor, Tel Aviv |
Phone: | |
Reservation | +972 3 797 1405 |
Sales | Office +972 3 795 2170 ; Cell +972-52-544 4397 |
Claim & Compliant | +972 3 795 2162 |
Area Manager | +972 3 795 2175 |
Fax: | |
Working Hours | 08:00- 11:00-Sunday -Thursday |
Reservation | |
Sales Manager | |
Office Supervisor | |
Area Manager | |
Claim & Compliant | |
Airport | |
Phone: | |
Airport Contact | +972 3 975 4096 |
Baggage Claim | +972 3 975 4008 |
Working Hours | 06AM- 02:00 PM ; 10:00pm – 05:00 AM – Sunday -Thursday |
Airport: | |
Google Map Directions(Location) | Ben Groin Airport |
PASSENGERS
Global Call Center +251 116 179 900
24 hours all year round
City: Rome, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR handling)
Address: Via Leonida Bissolati 54, 00187 Rome
Phone: + 39 0648771370 for Sales and Reservations
Sales and Reservations: ethiopianrom@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations: ethiopiancustomercare@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
City: Milan, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR handling)
Address: Via Paolo da Cannobio 2, 20122 Milan
Phone: + 39 0648771370 for Sales and Reservations
Sales and Reservations: ethiopianmil@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations: ethiopiancustomercare@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
For delayed luggage upon arrival
Web: http://www.worldtracer.aero/filedsp/et.htm
Airport Office | |
City: | Rome |
Address | Aeroporto L.da Vinci-Palazzina EPUA |
E-mail: | romapt@ethiopianairlines.com |
Phone: | +39 6 65954123 |
Check in Terminal: | Departure Hall Terminal 3 |
Arrival: | Arrival Hall Terminal 3 |
Baggage Service: | Alitalia-Lost and Found Baggage Service@ Arrival Hall Terminal 3. |
Ticket Desk Counter: | Ethiopian Airlines Ticket Desk Counter |
Airport Office | |
City: | Milan |
Address | Malpensa Airport |
E-mail: | mxpapt@ethiopianairlines.com |
Phone: | +39 274866661 |
For delayed luggage tracing (up to first 4 days) | |
Phone: | +39 02 58581285 |
Working hours: | 24 hours all year round |
Online baggage tracing: | http://www.worldtracer.aero/filedsp/et.htm |
Working hours: | Mon-Fri: Morning: 09.00-13.00 |
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise Building 1st floor
Addis Ababa, Ethiopia
Phone: +251 116 656666 option 3
Email: etholidays@ethiopianairlines.com
Website: www.ethiopianholidays.com
Working Hours: 24/7 throughout the year
CARGO
General Sales Agent - Cargo | |
GSA: | Cargo |
Name: | Air consult |
Code: | ROM |
City: | ROME |
Country: | ITALY |
Position: | Sales and Reservation |
E-mail: | Airport: et.cgo@airconsult.it |
Telephone NO: | Country Code: +39 |
Fax Number: | 54242534 |
Working Hours: | 9.00-13.00 14,00-18.00 |
| Toll free: | +81 50 3204 1144 24 hours all year round |
|---|
| Company | Western Associate Inc |
|---|---|
| Mailing address: | ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo, 107-0052, Japan |
| Phone: | +81-50-3388-2937 |
| Fax: | 81 3 6234 0287 |
| E-mail: | et-reservation@wai.co.jp |
| Working hours: | Mon-Fri 9:30 to 11:30 |
Contact for Kenya
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
| Toll free: | 0800720982 24 hours all year round |
| Nairobi City Office | |
|---|---|
| City: | Nairobi |
| Address: | Bruce House Muindi Mbingu Street |
| Mailing address | P.O. BOX 42901 - 00100 Nairobi |
| E-mail: | nbores@ethiopianairlines.com nbocto@ethiopianairlines.com |
| Phone: | + 254 202296000 +254723786649 / +254701223493/+254701223970 |
| Fax: | +254 02 2219007 |
| Working hours: | Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00 |
| Nairobi Airport Office | |
| City: | Nairobi |
| Airport: | Jomo Kenyatta International Airport Terminal 1C |
| Address: | Unit 2, Jomo Kenyatta International Airport, Nairobi |
| Phone: | +254110922345 +254 722 518 532 Airport Manager Mobile |
| Fax: | (+254 20) 221 9007 |
| E-mail: | nboapt@ethiopianairlines.com |
| General Sales Agent (Cargo) | |
| City: | Nairobi |
| Company | Africa Direct Limited |
| Mailing address | JKIA African Cargo Building 2nd floor Room S28 Block B P.O. BOX 2459-00100 Nairobi |
| Phone: | Landline: +254 20 827480 Cell: +254 732900760 |
| Fax: | +254 20822709 |
| E-mail: | Etoperations@ethiopiancargo-kenya.com |
| Mombasa City Office | |
| City: | Mombasa |
| Address: | TSS Tower, Nkrumah Road |
| Mailing address | P.O. BOX 94600-80115 Mombasa, Kenya |
| Phone: | Reservations: +254 41 2319977/79 |
| E-mail: | mbare@ethiopianairlines.com mbacto@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00 |
| Mombasa Airport Office | |
| City: | Mombasa |
| Airport: | Moi International Airport |
| Address: | Terminal 1 |
| Phone: | Landline: +254 41 2011199 |
| E-mail: | mbaapt@ethiopianairlines.com |
| City: | Kuwait |
|---|---|
| Address: | P.O.BOX 576, 13006 SAFAT - KUWAIT |
| Phone: | Reservation: 22270600 EXTENSION : 2304/05/06 Sales 22270600 EXTENSION : 2302 / M – 965-97196936 Area Manager 965-98855114 |
| Fax: | |
| E-mail: | Reservation: AllKWIETCTOStaff2@ethiopianairlines.com Sales : Xavier@ethiopianairlines.com Area Manager: MekdesD@ethiopianairlines.com |
| Website: | www.ethiopianairlines.com/KW/EN/ |
| Working hours: | 09:00AM – 6:00PM |
| Address: | Kuwait international Airport |
|---|---|
| Phone: | Airport Contact : +965 989 68 479 Airport Supervisor : Mr Sameer Paramb. |
| E-mail: | AllKWIETAirportStaff@ethiopianairlines.com |
| Working hours: | During the flight operations only |
| Google Map Directions(Location) : | Click here to check Map Directions(Location) |
| GSA | |
| City1: | Antananarivo, Madagascar |
| City Office Company | Friends Travel & Aviation. |
| Address | Immeuble Ex-Sicam, enface Cosmos, Analakely, Antananarivo |
| Phone: | Reservations +261340763791 / +261340763167 Fix line: +261202230734 |
| Skype: | ravi_manghnani |
| E-mail: | Reservation - tnrsales@ethiopianairlines.com; Supervisors – kamalk@ethiopianairlines.com / ravim@ethiopianairlines.com Area Manager – Michaelbk@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00 |
| Airport Office | |
| Company Address1: | Friends Travel & Aviation. Ethiopian Airlines, in front of announcement desk. |
| Address2: | Ethiopian Airlines, nearby arrival passenger exit area. |
| Phone: | Operations+261 34 07 637 98/92/06/ +261 22 459 61 |
| E-mail: | TNRAPT@ethiopianairlines.com Supervisor: ravim@ethiopianairlines.com |
| Area Manager – Michaelbk@ethiopianairlines.com | |
| City Office | |
| City2: | Nosy Be |
| Address: | Immeuble Assurance Aro, en face shampion, Hell Vill- Nosy be |
| Phone: | Reservations: +261 34 92 494 58/66 |
| E-mail: | nossales@ethiopianairlines.com |
| Working hours: | Mon - Fri 08:00 – 17:00 Sat 08:00 - 12:00 |
| Airport Office | |
| City: | Nosy Be |
| Address: | Nosy be, Fascine International Airport |
| Phone: | Mobile +261 34 92 494 64 |
| E-mail: | Agent on duty: NosApt1@ethiopianairlines.com Supervisor: SALESTNR2@ethiopianairlines.com Traffic & Sales Mgr. : TamratN@ethiopianairlines.com |
| Toll free: | 60392121819 24 hours all year round |
|---|
| Company | Abadi Aviation Services Sdn. Bhd. |
|---|---|
| City: | Kuala Lumpur |
| Address: | Suite 1603, Level 16 Central Plaza, Box CP73, 34 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia. |
| E-mail: | etkul@ethiopianairlines.com.my |
| Phone: | (+603) 2141 2190 / 2142 0581 / 0582 / 2142 2060 |
| Fax: | (+603) 2141 0429 |
| Working hours: | Mon – Fri : 09:00 - 18:00 Closed on Sat/Sun/Public Holiday |
| City: | Bamako |
|---|---|
| Address: | Mali, Bamako, Square Patrice Lumumba |
| Mailing address | P.O. Box 1841, Bamako, Mali |
| E-mail: | Digafiem@ethiopianairlines.com BKORES@ethiopianairlines.com |
| Phone: | +22320226036, (00223) 20 22 20 88 Free Cell: +22366765630 |
| Working hours: | Monday to Thursday 8:00 to 4:30 p.m. Friday 08:00 to 12: 30 and 3:00 p.m. to 4:30 p.m. Saturday 9: 00 to 1:00 p.m. |
| Airport: | Keita International Airport |
|---|---|
| Address: | First floor |
| E-mail: | BKOAPT@ethiopianairlines.com |
| Working hours: | Mon - Thu: Morning: 08:00-12:30 Afternoon: 13:00-16:30 Fri Morning:08:00-12:30 Afternoon:15:00-16:30 Sat 09:00-13:00 |
| City | Maputo |
|---|---|
| Address: | Maputo International Airport |
| >Phone: | +258 21467805/+258848672917 |
| Email: | MpmApt@ethiopianairlines.com |
| Working hours: | 08:00-17:00 |
| Company: | Lusoglobo Tours, LDA |
|---|---|
| Mailing Address: | Av. Kenneth Kaunda, No. 1174, Bairro Sommerschield |
| Phone: | Cell: +258 823144211/845072366 Land line +258 21314421 |
| Email: | etgsampm@ethiopianairlines.com etgsampm@gmail.com |
| Working hours: | Mon - Fri 08:00-17:00 Satrday 09:00-12:00 |
| City: | Windhoek |
|---|---|
| Address: | Shop No. 7,Kock & Schmidt Building, Corner of Independence Ave. and Garten street +264 61256601 (OFFICE) |
| Phone: | +264818619838 ( Area Manager Afework Yibrah) +264818007818 ( Airport Manager Altaf Shaikh) +264812671553 (Sales Manager Jitendra Mandani) |
| Email: | Salesmanager@ethiopianairlines.com (Sales Manager) Wdhapt@ethiopianairlines.com (Airport Manager) Afeworky@ethiopianairlines.com (Area Manager) |
| Working Hours: | Mon to Fri (8AM to 17 PM) , Sat (9AM TO 13PM) 24*7 Helpdesk number +264812671553 |
| Company: | Kales Airline Services BV |
|---|---|
| Address: | WTC Toren A7 – Shiphol Boulevard 145 Box – 145 1118 BG Schiphol, The Netherlands |
| Phone: | + 31 20 406 81 44 |
| Fax: | +31 20 405 46 49 |
| E-mail: | airlines.nl@kales.com |
| Website: | www.kales.com |
| City: | Lagos | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Address: | No. 3 Idowu Taylor St., Victoria Island, Lagos | |||||||||||||||
| E-mail: | Lossm@ethiopianairlines.com OR lossup@ethiopianairlines.com | |||||||||||||||
| Phone: | 014611869/014611029/014610570 | |||||||||||||||
| Fax: | (234-1) 4616297 | |||||||||||||||
| Working hours: | Mon-Fri: 08:30-17:00 Sat/Public Holidays: 08:30-13:00 | |||||||||||||||
| Bank Accounts |
|
| Airport: | Murtala Mohammed Int'l Airport, Ikeja, Lagos |
|---|---|
| Address: | Murtala Mohammed Int'l Airport, Ikeja, Lagos |
| For baggage related issue : | +234 9097011917 |
| Tel: | +234-1-7744710/7751921/3 |
| Fax: | +234-1-4616297 |
| Losapt@ethiopianairlines.com | |
| Working hours: | Mon - Sun: 08:30-17:00 |
| City: | Abuja | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Address: | Ethiopian Airlines Silverbird Entertainment Center, Plot 1161, Memorial Drive, Central Business District. Abuja. Shop N0. 30 | |||||||||
| Mailing address | No. 1 Ladi Kwali Street, Maitema, Abuja-Nigeria | |||||||||
| E-mail: | abvres@ethiopianairlines.com abvcto@ethiopianairlines.com Abvonlinedesk@Ethiopianairlines.com Tilahuntd@ethiopianairlines.com | |||||||||
| Phone: | Mobile: +234(0)8039759711, call center number: +2348070180001 | |||||||||
| Working hours | Mon-Fri 08:30Am 05:00Pm Sat.09:00Am-14:00Pm | |||||||||
| Bank Accounts |
|
| City: | Abuja |
|---|---|
| Address: | Nnamdi Azikiwe International Airport Ground floor |
| E-mail: | AbvApt@Ethiopianairlines.com Abvonlinedesk@Ethiopianairlines.com SebhatE@ethiopianairlines.com |
| Phone: | Office: +234 92902852 / 92902761 Mobile: +2348067551633 |
| Working hours | Mon - Fri 08:30Am – 05:00Pm Sat - Sun .09:00Am-04:00Pm |
| City: | Enugu | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Address: | Polopark Mall, Polo Ground, Abakaliki road, Enugu north, Enugu state, Nigeria | |||||||||
| E-mail: | biniama@ethiopianairlines.com Enuapt@ethiopianairlines.com | |||||||||
| Phone: | Office: +234 7033745716 Cell: +234 8141543740 | |||||||||
| Bank Accounts |
|
| City: | Kano | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Address: | Ado Bayero (Shoprite) Mall Zoo Road | |||||||||
| E-mail: | Kibretsiona@ethiopianairlines.com | |||||||||
| Phone: | 08144282983 | |||||||||
| Bank Accounts |
|
| City: | Kano |
|---|---|
| Address: | International Departure Hall |
| E-mail: | Eliasts@ethiopianairlines.com |
| Phone: | 08144212215 |
| City: | Kaduna |
|---|---|
| Address: | International Departure Hall |
| E-mail: | KADAPT@ethiopianairlines.com AschalewE@ethiopianairlines.com |
| Address: | NNDC mall ,WAFF Road ,office number 15 |
|---|---|
| Phone: | +234(0) 813 607 6603 |
Call Centre Toll Free Number: | 800 73 634 (24 Hours) |
| Country: | Norway |
|---|---|
| Address: | Aviareps; Øvre Slottsgate 6, 0157 Oslo, Norway |
| E-mail: | etres.norway@aviareps.com |
| Phone: | +47 22 06 44 01 |
| Facebook: | https://www.facebook.com/ethiopianairlines.no/?ref=aymt_homepage_panel |
| twitter : | http://www.twitter.com/flyethiopian |
| Working hours: | Mon-Fri; 09:00-16:00(during working days/hours and off hours including holidays (if office is served through GCC) ) |
| Country: | Norway |
|---|---|
| Address: | SAS Ground handling, Lufthavnvegen, 2060 Gardermoen; 0800-2100; Basic ground handling. |
| E-mail: | PAX svc sgsosl@sas.no |
| Phone: | |
| Airport Check in area : | Gardermoen Airport, Check in Area ,Check on the flight information Display, baggage drop off is available, contact the lead Agent at the counter |
| Check in hours : | 3hr before departure |
| Lounge Name : | OSL lounge; SAS Gold Lounge |
| Working hours: | Airport Ticket Office service 16:30-20:00; Tanatour service |
| Country: | Norway |
|---|---|
| E-mail: | bagservice.osl@sas.no; escalation: marianne.holst@sas.no |
| Working hours: | 08:00-17:00 |
| Country: | Norway |
|---|---|
| E-mail: | hittegods@abss.no |
| Phone: | +4764813477 |
| website: | https://avinor.no/en/airport/oslo-airport/plan-your-trip/lost-and-found/ |
| GSA: | Kales Airline Services AS; Kristian IVs gt 13 0164 Oslo, Norway; +4722012404; may.korsell@kales.com; 09:00-17:00 Cargo Handling :Spirit Cargo handling; Edvard Grieg's Road, 2060 Gardermoen; 24H |
|---|---|
| E-mail: | spirit.osl-document@sas.no; spirit.osl-planning@sas.no |
| Phone: | Import +4764818582; Export : +4795716400 |
| website: | http://spiritaircargohandling.com/ |
| Airport website : | https://avinor.no/en/ |
|---|---|
| customs country website : | www.toll.no |
| visa regulations country website : | https://www.udi.no/en/ https://www.schengenvisainfo.com/norway-visa/ |
| Live Animal/Petc handling : | Any country specific information you need to be incorporated www.mattilsynet.no |
| Company: | Aviareps AG 14 Olimpiysky Prospekt, Moscow, Russia, 129090 |
|---|---|
| City: | Moscow |
| Phone: | +7 (495) 937-59-45 |
| Fax: | 07 495 937 5951/812 740 3821 |
| E-mail: | ethiopianairlines_ru@aviareps.com |
| Toll free: +251 116 179 900 24 hours all year round |
|---|
| City: | Dammam |
|---|---|
| Address: | King Abudl Aziz Street, Al-Khobar Silver Tower Building, P.O.Box 3059, Al Khobar 31952 |
| Phone: | Dir: 00966 (013) 898 4696 Mob: 00966 559 540 076 |
| Contact hours : | 8:00 AM- 5:00 PM |
| Fax: | +00966 (013) 8991539 |
| E-mail: | IbrahimH@ethiopianairlines.com ALLDMMAirportStaff@ethiopianairlines.com |
| City: | Jeddah |
|---|---|
| Address: | Adham Commercial Center Madina Road(Towards downtown) P.O. BOX: 8913, Jeddah: 21492 |
| Phone: | CTO: (+966) 12 6512365 / 6516614 / 6512996 Airport: +966535050521 +966555169501/966545872316 |
| Fax: | (+966) 12 6516670 |
| E-mail: | jedres@ethiopianairlines.com ALLJEDETAirportStaff@ethiopianairlines.com |
| City: | Riyadh |
|---|---|
| Address: | AlZouman Center Old Airport Road (Beside White Palace Hotel) P.O. BOX: 7543, Riyadh: 11472 |
| Phone: | (+966) 11 4782140 / 4789763 |
| Contact hours : | 8:30 AM – 5:30 PM |
| Fax: | (+966) 11 4793155 |
| E-mail: | ruhcto@ethiopianairlines.com RUHAPT@ethiopianairlines.com |
| City: | Jeddah |
|---|---|
| Address: | Saudi Arabia, Jeddah, Adham Commercial Center, Madina Road |
| Phone: | Tel: 00966 12 6512365 / 6516614 / 6519609 Cell: 966-505641203/966-550 672 015 |
| Working Hours: | 08:30AM – 05:30PM |
| Fax: | 00966 12 6516670 |
| E-mail: | BaharoonM@ethiopianairlines.com |
| City: | Riyadh |
|---|---|
| Address: | Riyadh King Abdul Aziz road, AlZouman Center Old Airport Road (Beside White Palace Hotel) Saudi Arabia |
| Phone: | Tel Office: +966 11 4789763 Cell: +966 505217168 |
| Working Hours: | 08:30AM – 05:30PM |
| Fax: | |
| E-mail: | EzedinB@ethiopianairlines.com |
| City: | Dammam |
|---|---|
| Address: | King Abudl Aziz Street, Al-Khobar Silver Tower Building |
| Phone: | Tel Office: +966 (013) 898 4696 Cell: +966 559 540 076 |
| Working Hours: | 08:30AM – 05:30PM |
| Fax: | |
| E-mail: | IbrahimH@ethiopianairlines.com |
| City: | SEYCHELLES |
|---|---|
| Company: | Mason's Travel (Pty) Ltd |
| Mailing Address | Revolution Avenue, Michel Building, Victoria, Mahe, Seychelles |
| Phone: | Reservation: + 248 4288907/8909, GSA manager +248 4288811 Area Manager: + 248 2616536 MOBILE/+ 248 4288906, Admin. + 4288908 |
| Mailing Address: | P.O. Box 459, Victoria, Mahe, Seychelles |
| E-mail: | Reservation:EthiopianAirlines@masonstravel.com Office Manager: mrose@masonstravel.com( Mandy Rose Ms.) Area Manager:meront@ethiopianairlines.com (Meron Tsegaye Mrs.) |
| Working Hours: | Mon- Fri- 08:00- 16:30, Saturday 08:00- 12:30, Sundays and holydays closed |
| City: | SEYCHELLES |
|---|---|
| Phone: | Duty phone: +248 2532802 |
| E-mail: | sezapt@ethiopianairlines.com |
| Working Hours: | 08:30- 18:30 Monday- Sunday including holydays |
Seychelles International Airport Map
Google Map Directions(Location City ticket office)
| ET call centre number: | +65 3129 2255 |
|---|
| Company: | Maple Aviation Pte.Ltd |
|---|---|
| City: | Singapore |
| Address: | 133 New Bridge Road #14-05 Chinatown Point, Singapore 059413 |
| Ticketing/Reservation: | (65) 6538 5515/ 6860/ 2352 |
| Fax: | +65 6538 3183 |
| E-mail: | reservations.et@maple.com.sg |
| Operation Hours: | 09:00 – 17:30 Monday to Friday Closed on Saturday, Sunday and Public Holidays |
| Company: | TAL Aviation Poland Ltd |
|---|---|
| City: | Warsaw |
| Mailing Address: | TAL Aviation Poland Ltd., Al. Ujazdowskie 20, 00-478 Warsaw, POLAND |
| Phone: | + 48 22 627 2259, Sales + 48 22 625 0467 |
| Fax: | + 48 22 625 3146 |
| Contact person: | Mr. Radoslaw Grabski, Sales Manager Poland Email: talsales@tal.pl, rgrabski@tal.pl |
| Working hours: | Mon - Fri: 09:00 - 17:00 |
Call Center ( Toll-Free ):0875518262 and +27-218197028
Working Hours: 00:01- 24:00 (Monday to Sunday)
| For banking in South Africa | |
| Name of the Bank | NEDBANK |
|---|---|
| Account Number | 1965370241 |
| Branch Code: | 198765 |
| Please send the proof of payment to ALLJNBETCTOStaff@ethiopianairlines.com Please use your Reservation code as a reference when transferring the fund. | |
Johannesburg
| JNB Ticketing and Reservation | |
| Telephone : | 011-326-1190 |
|---|---|
| Email: | ALLJNBETCTOStaff@ethiopianairlines.com |
| JNBCTORESOFF@ethiopianairlines.com | |
| Working Hours: | 08:30 to 17:00 ( Monday to Friday) |
| Physical Address: | Ridgeview Office Park, Unit 7 |
| Kent Avenue , Ferndale , Randburg | |
| Group Desk : | JNBCTORES2@ethiopianairlines.com |
| JNB Sales Team | |
| Sales Representative: | Celeste Gordon |
| Telephone | +27 63 685 2908 |
| Jnbsales2@ethiopianairlines.com | |
| Sales Representative | Sivu Mabuza |
| Telephone | +27 73 993 2131 |
| Jnbcto@ethiopianairlines.com | |
| JNB Airport | |
| Telephone : | 011-390-3819 and 083-325-3347 |
| Email: | jnbapt@ethiopianairlines.com |
| Working Hours: | 09:00 to 17:00 (Monday to Sunday ) |
| Physical Address: | Terminal Building, 3/F, Office No. WL.10 |
| Oliver R. Tambo Int Airport | |
| Management and Administration | |
| Telephone : | 011-781-5051 |
| Email : | ChantalP@ethiopianairlines.com |
| Ethiopian Cargo | |
| Aerolink Consulting (GSSA ) | |
| Telephone : | +27 (0)87 150 1900 |
| Emial : | Bookings@aero-link.co.za |
| Physical Address : | Oliver R . Tambo Int Airport , Cargo Terminal |
| Web Pages and linkes | |
| Website (Official ) : | www.ethiopianairlines.com |
| Ethiopian Holidays Website : | https://www.ethiopianholidays.com/ |
| Shebamiles Website ( FFP Program ): | https://shebamiles.ethiopianairlines.com/ |
| Facebook : | https://www.facebook.com/Ethiopianairlines |
| Twitter : | Ethiopian_SA |
CAPE TOWN
| CPT Ticketing and Reservation | |
| Telephone : | +27 218791520 and +27 218791524 |
|---|---|
| Email: | cptres1@ethiopianairlines.com cptres2@ethiopianairlines.com cptres3@ethiopianairlines.com |
| Working Hours: | 08:30 to 17:00 ( Monday to Friday) |
| Physical Address: | 47 Strand Street, Cape Town |
| CPT Sales Team | |
| Telephone : | +27 218791523 |
| Email: | salesrep1@ethiopianairlines.com |
| Sales Rep ( Terri Brand): | Name: Monica Dlayedwa |
| Management and Administration | |
| Telephone : | +27 218791522 |
| Email: | admincpt@ethiopianairlines.com |
| CPT Airport | |
| Telephone : | 021-936-3667 and 081 015 1875 |
| Email: | AllCPTETairportstaff@ethiopianairlines.com |
| Working Hours: | Monday – Sunday (7 days a week) 10:30 – 15:30 |
| 1st Floor, International Departures | |
| Cape Town International | |
| City: | Seoul |
|---|---|
| Address: | 12F, Twin Tree Tower A |
| Mailing address: | 6 Yulgok-ro, Jongro-gu, Seoul, Korea (03142) |
| Phone: | +82-2-733-0325 |
| Fax: | +82-2-771-1157 |
| E-mail: | etkorea@sharp.co.kr |
| Working Hours: | MON-FRI 09AM to 06PM |
| Airport: | Incheon Airport |
|---|---|
| Address: | #2056, Passenger Terminal, Incheon Int`l Airport Woonseo-dong, Joong-Gu, Incheon City, Korea |
| Phone: | +82-32-743-5698 |
| E-mail: | eticnapt@sharp.co.kr |
| Working Hours: | TUE, THU, SAT: 01Pm to 10Pm |
| City: | Juba |
|---|---|
| Address: | Airport-Ministries Road Panorama Building Ground Floor |
| Tel: | +211 927773498(Area Manager) |
| Email: | JUBCTO@ethiopianairlines.com TsemruA@ethiopianairlines.com |
| Cargo Sales Agent | |
| Contact: | David Njuguna |
| Address: | Juba Raha Complex, Juba Town, South Sudan |
| E-mail: | david@freight-in-time.com |
| Tel: | +211921800678 (Cargo Manager) |
| E-mail: | NoelK@ethiopianairlines.com |
|---|---|
| Tel: | +211921488888 (Customer Service Agent) |
| City: | Khartoum |
|---|---|
| Address: | Al Amarat, 7th St. , Africa street, Khartoum, Sudan |
| Mailing address: | P.o Box 944 Khartoum, Sudan |
| E-mail: | AynalemA@ethiopianairlines.com, krtres@ethiopianairlines.com, krtsm@ethiopianairlines.com, |
| Phone: | +249-83-762088/92/63/62 |
| Fax: | + 249-83-788428 |
| Working hours in Local Time: | Sunday -Thursday from 08:00 AM - 03:00 PM Saturday from 09:00 AM-01:00 PM The exception of Ramadan season: Office will be closed by 02:00 PM |
| Getting there: | GoogleMap |
| Airport: | Khartoum International Airport |
|---|---|
| Address: | Khartoum |
| Tel: | +249-83-790991 |
| E-mail: | krtapt@ethiopianairlines.com, GetachewG@ethiopianairlines.com |
| Working hours: | Operational |
from 08:00 AM - 03:00 PM
City: | GENEVA |
City Ticket Office | Ethiopian Airlines Geneva |
Address: | Route de l'Aéroport 31, 1215 Le Grand-Saconnex |
Phone: | |
Reservation | 0041 (0)22 799 39 00 |
Area Manager | |
Fax: | |
Working Hours | Monday to Friday, 09:00 to 12:30 and 13:30 to 17:00 |
Reservation | Ethiopian-Switzerland@aviareps.com |
Area Manager | hailegebrelt@ethiopianairlines.com |
Airport Office | |
Phone: | 0041(0)78 254 33 55 |
| ALLGVAETAirportstaff@ethiopianairlines.com | |
City: | ZURICH |
Address: | Lavaterstrasse 66, 8002 Zurich, Switzerland |
Phone: | 044 286 99 99 |
Reservation | 0041 (0)44 286 99 68> |
Fax: | |
Working Hours | Monday to Friday, 09:00-12:00 and 14:00-17:00 |
Reservation | Ethiopian-Switzerland@aviareps.com |
| City: | Lome |
|---|---|
| Address: | Hotel Palm Beach, 1 Rue Komore |
| Mailing address: | P.O. Box 12923 – Lome, Togo |
| E-mail: | EliasG@ethiopianairlines.com lfwres@ethiopianairlines.com |
| Phone: | 228 22217074 or 228 22218738 |
| Working hours | Mon - Fri 08:00-17:00 Sat 09:00-12:00 |
| City: | Lome |
|---|---|
| Mailing address: | Aeroport Gnassingbe, Eyadema P.O. BOX 12923, Lome, Togo |
| E-mail: | AllLFWETAirportStaff@ethiopianairlines.com |
| Phone: | (228) 22263029 / Mobile Number-92818030 |
| Working hours | Mon - Sun per flight schedule |
City Ticket Office | |
City: | Kampala |
Address: | Plot 1 Kimathy Avenue P.O. Box 3591 Kampala |
Phone: | Area Manager: Landline: 0414231455 Senior Sales Rep & Ticketing Supervisor: Sales Rep : Reservations & Ticketing: Administrator Call Centre (Toll Free) |
Fax: | +256 414231455 |
E-mail: | klacto@ethiopianairlines.com (City office) klaagt2@ethiopianairlines.com (Administrator) |
Working hours: | Mon - Fri 08:30Am - 05:00Pm |
Airport Office | |
City: | Entebbe |
Address: | Entebbe International Airport |
Phone: | +256 414 321130 |
E-mail: | |
Working hours: | Mon - Fri 09:00-18:00 |
| |||||||||
| Phone: +44 1753967980 | |||||||||
| Office Working hours: 09:00 to 17:30 Mon to Friday (Calls answered 24/7) | |||||||||
| Airport Office : London Heathrow | |
| Mailing address: | L5.0170 Terminal 2, The Queen’s Terminal London Heathrow Airport Middlesex, TW6 1EW |
| E-mail: | lonapt@ethiopianairlines.com |
| Airport Office: Manchester Airport | |
| Mailing address: | Room 3366B, Terminal Two, Manchester Airport, Manchester, M90 1QX |
| E-mail: | manapt@ethiopianairlines.com |
| |||||||||||||
| Cargo Office Contact Details: | |||||||||||||
| Office Telephone: | +44 (0) 1753 210008 London +44 (0) 0161 437 7360 Manchester | ||||||||||||
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
24 hours all year round
| City: | Washington DC |
|---|---|
| Country: | United States of America |
| Mailing address: | 3133 Mt. Vernon Avenue, Alexandria, VA 22305 |
| E-mail: | General info. desk: etusa@ethiopianairlines.com |
| Phone: | 703 682 0570 and/or Toll free 1-800 445 2733 |
| Fax: | 703 682 0573 |
| Working hours: |
| City: | Houston |
|---|---|
| Country: | United States of America |
| Mailing address: | Ethiopian Airlines- Houston office George bush intercontinental Airport 3700 N Terminal Rd Suite 145.4, Terminal D Houston, TX 77032 |
| E-mail: | ALLIAHAirport Staff@ethiopianairlines.com |
| Phone: | +1 (281) 233-7479/80 |
| Fax: | +1 (281) 233-7478 |
| Airport: | Washington Dulles International Airport |
|---|---|
| Address: | Ethiopian Airlines, 1 Saarinen Circle, Dulles International Airport Lower Level Office # G - 53G Sterling, VA 20166 |
| Tel: | 703 572 6809 |
| Fax: | 703 572 8738 |
| wasapt@ethiopianairlines.com |
| Company: | - Heavyweight Air Express |
|---|---|
| Address: | 1555 Mittel Blvd Suite C, Wood Dale IL, 60191 |
| Phone: | 630 595 2323 |
| Fax: | 630 595 3232 |
| hae.us@heavy-weight.com |
| Airport: | Newark Liberty international airport |
|---|---|
| Address: | 18 terminal |
| Tel: | 973 3530223 |
| Fax: | 973 3530222 |
| NYCAPT@Ethiopianairlines.com |
Airport Office | |
Airport: | O’hare international airport |
Address: | Terminal 5 Chicago, IL 60666 |
Tel: | 773 974 2001 |
Fax: | |
Cargo Handling Company | |
Company name: | Swissport |
Address: | 618 South Access Rd. Chicago, IL 60666 |
Tel: | 8479570969 |
| Country | VENEZUELA |
|---|---|
| Name of Aviareps Office | AVIAREPS VENEZUELA - (legal name "Sin Fronteras Representaciones C.A.") |
| Country Manager | Paul Eggenschwiller |
| Supervisor | Rosa Gonzalez |
| Operating Hours | 09:00 - 17:00 (accessible to the public) |
| Address | Boulevard de Sabana Grande - Edificio Galerias Bolivar - Torre A - Oficina 11-A - Caracas 1050 - Venezuela |
| Phones | 58-212-761-4478 FAX 58-212-7619248 cel Paul (0058) 416-6233588 |
| Emails | sinfronterasrep@gmail.com |
| Company | Vector Aviation Co.Ltd |
|---|---|
| City: | Ho Chi Minh |
| Mailing Address | 62 Nguyen Cu Trinh str., Pham Ngu Lao Ward, Dist. 1st., Ho Chi Minh City , Viet Nam |
| Phone: | (+8428)3838 6918 – (+8428)3837 9977 - (+8428)44582330 |
| Fax: | (+8428) 3838.9025 |
| E-mail: | ethiopianairlines.sgn@vector-aviation.com.vn |
| City: | Sana’a |
|---|---|
| Address: | Beirut Street, Faj Attan Road |
| Mailing address: | PO.Box 7298, Sana’a Rep. of Yemen |
| E-mail: | Saham@ethiopianairlines.com |
| Phone: | +967 1 427 993 |
| Fax: | +967 1 427 992 |
| Working hours: | Sat - Wed : 08:30 - 13:00 / 16:00 - 19:30 Thu : 08:30 – 13:00 |
| Airport: | Sana’a International Airport |
|---|---|
| Address: | Sana’a International Airport |
| Mailing address: | PO.BOX 7298 Sana’a Rep. of Yemen |
| Phone: | +967 1 348 188 |
| E-mail: | sahapt@ethiopianairlines.com |
| Working hours: | Sun, Mon, Wed: 09:00Am - 05:30 Pm Thu ,Fri & Sat 10:00Am - 01:30 Pm |
| Company: | Marib Travel & Tourism |
|---|---|
| City | Sana’a |
| Address: | Beirut Street Faj Attan Road |
| Mailing Address | PO.Box 7298, Hadda, Sana'a |
| Contact Person: | Kaid A. Al Khayyat General Manager manager@marib-tours.com Bakri Yahya Travel Manager maribtours@y.net.ye |
| Phone: | 9671 426 837, Sales 9671 426 833 (5 lines) |
| Fax: | 9671 426 836 |
| Working hours: | Sat - Wed: Morning 08:30 - 13.00, Afternoon 16:00 to 19:30 Thu 08:30 - 13:00, Closed on Fri |
| City: | Lusaka |
|---|---|
| Address: | Ethiopian Airlines, Katima Mulilo Road, Olympia, Lusaka, ZambiaOffice No.201, 2nd Floor, Sun Share Tower, Plot No. 15584/2 |
| Mailing address: | P.o.Box 32240 Lusaka, Zambia |
| Mobile: | +260955236401/+260979821971 |
| Phone: | +260211236401/02/03 |
| E-mail: | Verab@ethiopianairlines.com, danfordw@ethiopianairlines.com, Natashak@ethiopianairlines.com, AmanW@ethiopianairlines.com, |
| Working hours: | Mon - Fri:08:00 to 04:30 Saturdays: 08:00hrs to 12:00hrs Closed on Sunday and Public Holidays: |
| City: | Ndola |
|---|---|
| Address: | Simon Mwansa Kapwepwe International Airport |
| Phone: | Office: +260-212-615368 Mobile: +260-950 585343 / +260-971 107928 |
| Email: | NLAAPT@ethiopianairlines.com, tracyj@ethiopianairlines.com |
| Working hours: | Mon - Fri: 08:00Am - 04:30 Pm Sat & Sun: 08:00Am - 12:00 Pm |
Airport
| City: | Lusaka |
|---|---|
| Airport: | Kenneth Kaunda International Airport |
| Address: | Main Terminal Building |
| Mailing Address: | P.O. Box 32240 Lusaka, Zambia |
| Mobile: | +260955271141 |
| Telephone: | +260211271141 |
| Email: | LUNAPT@ETHIOPIANAIRLINES.COM |
| Working Hours: | 9:30 to 16:00 |
Cargo
| City: | Lusaka |
|---|---|
| Airport: | Kenneth Kaunda International Airport |
| Address: | Bid Air-Main Terminal Building |
| Telephone: | +260211271178 - Mildred |
| Email: | easadmin@iconnect.zm |
| Working Hours: | 09:00 to 16:00 |
Imports | Email: imports@nac2000.com.zm Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258 |
Escalation 1 Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000) | |
Escalation 2 Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000) Jonathan Lewis (Managing Director - Cell +260 976296761) | |
Exports | Emails: lundo@nac2000.com.zm, dutyofficers@nac2000.com.zm Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258 |
Escalation 1 Tasila.Phiri@nac2000.com.zm (Customer Services Manager - Cell +260 979440000) RoySitumbeko@nac2000.com.zm (Operations Manager - Cell +260 971254904) | |
Escalation 2 Escalation 1 and email management@nac2000.com.zm Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761) | |
Operations / | Emails:operations@nac2000.com.zm; lunoo@nac2000.com.zm; oc@nac2000.com.zm Phone numbers: + 260 211 271012 / 271486 / 271046 / 271258 |
Escalation 1 oc@nac2000.com.zm (Chintu Mudenda - Cell +260 974778500) RoySitumbeko@nac2000.com.zm (Operations Manager - Cell +260 971254904) | |
Escalation 2 Escalation 1 and email management@nac2000.com.zm Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761) | |
Accounts | Phone numbers + 260 211 271012 / 271486 / 271046 / 271258 Emails: accounts@nac2000.com.zm |
Escalation 1 charles.mutale@nac2000.com.zm (Finance and Admin Manager - Cell +260 971254903) | |
Escalation 2 Escalation 1 and email management@nac2000.com.zm Jonathan Lewis email: md@nac2000.com.zm (Managing Director - Cell +260 976296761) |
Contact for Zimbabwe
City Office
| City: | Harare |
| Address: | 159 Second street Extension, Belgravia, Harare |
| E-mail: | Reservation: HRECTO@ethiopianairlines.com, CarolineN@ethiopianairlines.com Sales:FungaiL@ethiopianairlines.com Administration Assistant:HREADM@ethiopianairlines.com Area Manager:WogayehuT@ethiopianairlines.com |
| phone: | Landline : 263 242 795 215/6 Landline : 263 242 790 705 Mobile : 263 787 584 650 |
| working Hours | Monday to Friday 08:00 O LT – 0430 LT Saturday 08:00 LT – 12:00 LT |
| Airport Office | |
| City: | Harare |
| Phone: | Airport Office: +2634575191 Station Manager: +2634700735 |
| Working hours: | Monday to Sunday : 08:30AM-04:30PM |
| Airport Email: | HREAPT@ethiopianairlines.com |
| City Office | ||
| City: | Victoria Falls | |
| Address: | Sawanga Mall ,1865 A chinotimba township Shop #3 | |
| Phone: | Reservation: +263 213 284 1111 Traffic &Sales Manager:+263 712 837 246 | |
| E-mail: |
| |
| Working Hours: | Mon-Fri: 08:00AM-04:30PM Saturday: 08:00AM-12:00PM | |
| Airport Office | |
| City: | Victoria Falls |
| Address: | Victoria Falls International Airport, Zimbabwe |
| E-mail: | VFAAPT@ethiopianairlines.com (Group Email Addresses) |
| Phone: | Airport Office:+263712837247 Station Manager:+263712837246 |
| Working Hours: | Monday to Sunday : 08:30AM-04:30PM |
