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Ethiopian Worldwide Contacts
Please select a country below to view contact information for your nearest local Ethiopian office
CONTACT OF ANGOLA
| City | Luanda |
||
| Country | Angola | ||
| Address |
Largo 4 De Fevereiro Hotel Presidente Meridian |
||
| E-mail: |
City Ticket office;-ladetcto@ethiopianairlines.com melatas@ethiopianairlines.com |
||
| Phone: |
Reservation Desk- (222)310328 Sales Team-(222)310615 |
||
| Fax: | NIL | ||
| Working hours: |
|
| AIR PORT | 4 de Fvereiro Airport | ||
| Address: | Luanda Angola | ||
| Phone: | (244)914526675) ,24492410192 | ||
| E-mail: |
|
RESERVATIONS & TICKETING OFFICE | |
| Country: | ARGENTINA |
| Name of Aviareps Office: | AVIAREPS ARGENTINA |
| Country Manager: | Alex Obaditch |
| Sales Manager: | Marianela Garcia |
| Reservations & Ticketing: | Vanesa Solis |
| Operating Hours: | 9AM - 6PM |
| Address: | Carlos Pellegrini 1135, Piso 10 |
| Telefax: | 54 11 4326-0362 / 0364 |
| Emails: | Ethiopian.Argentina@aviareps.com |
AIRPORT OFFICE (Airport Operational issues only) | |
| Address: | Ezeiza International Airport, Corporate Building AA2000, SUITE 103, CP B1802EZE, Buenos Aires, Argentina (Temporary) |
| Airport Manager: | Gustavo Armentano |
| Phone: | + 54 9 11 6799 1141 |
| Fax: | N/A |
| Email: | EZEAPT@ethiopianairlines.com EZEATO@ethiopianairlines.com |
| Working Hours: | Monday, Wednesday and Saturday from 16:00hs to 22:00hs. |
| Baggage Service Email: | EZELL@ethiopianairlines.com |
| Baggage Service Phone: | +549 11 5426 7777 |
| Baggage Service Working Hours: | Monday, Wednesday and Saturday from 17:00hs to 22:00hs |
| Check In Counters: | Located at Terminal “A” from 54 to 59, Ezeiza International Airport. Counters open from 18:00hs to 20:30hs. |
CARGO OFFICE (Cargo operations only) | |
| Address: | Ezeiza International Airport, Corporate Building AA2000, SUITE 108, CP B1802EZE, Buenos Aires, Argentina |
| Phone: | +54 11 5480-0157 |
| Fax: | +54 11 4897 4042 |
| EZECARGO@ETHIOPIANAIRLINES.COM | |
| Working Hours: | Monday To Friday From 09:30hs To 16:30hs (Except National Holidays) |
Call Centre Toll Free Number: +229 62 50 09 79 (24 Hours)
City Ticket Office
General Sales Agent : Afri Wings Express Voyages
| City: : | Cotonou |
|---|---|
| Address: | Lot 417, Face Cine le Benin, Carrefour Uniafrica, Cotonou, Benin. |
| Phone : | +229 6633 8585 /+229 6702 2183 |
| Fax : | +22921 31 05 70 |
| Email: |
COOGSA@ethiopianairlines.com and COOCTO@ethiopianairlines.com jaiw@ethiopianairlines.com - GSA Manager samrawitg@ethiopianairlines.com Area Manager |
| Working hours: | Monday-Friday : 08:00-17:30 ; Saturday: 09:00-13:30; |
| Airport : | International Airport Cardinal Bernadin Gantin of Benin |
|---|---|
| Address: | Avenue Jean Paul II ,Cotonou, Benin |
| Mailing Address: | Ethiopian Airlines, Cotonou Benin, P.O. Box 1051 |
| E-mail: | cooapt@Ethiopianairlines.com |
| Phone: | (+229) 95 36 07 51 |
| City: | Ouagadougou |
|---|---|
| Address: | Av. Kwame N'krumah en face de l'Hôtel Palm Beach |
| Mailing address: | 01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso |
| E-mail: | OuaApt@Ethiopianairlines.com |
| Phone: | 0022625301024/25, 0022625310550 |
| Fax: | 0022625301886 |
| Working hours: | Mon - Fri 08:00 -12:30 (Morning), 15:00 to 18:00 (Afternoon), Sat 08:00Am - 12:30Pm |
| City: | Ouagadougou |
|---|---|
| Company: | Euro World Sarl |
| Mailing address: | Euro World (Burkina Faso) 01 BP 4883 Ouagadougou Kwame N'nkrumah Ouagadougou-Burkina Faso |
| Phone: | 226 5030 1652/1685 |
| Fax: | 226 5030 1886 |
| E-mail: | OUARES@ethiopianairlines.com |
| Working hours: | Mon - Sat 08:00 -19:30 Sun 09:30 -13:30 |
|
GSA for Passenger |
|
|
City: |
Copenhagen |
|
Address: |
Vester Farimagsgade 1, Second floor, 1606 Copenhagen, Denmark |
|
E-mail: |
ETres.Denmark@aviareps.com – Reservations ETsales.Denmark@aviareps.com – Sales |
|
Phone: |
+45(0)8 - 987 1638 – Reservations |
|
Working hours: |
|
| City: | Malabo |
|---|---|
| Address: | Independence Avenue. PDGE Building 2nd floor |
| Mailing address: | P.O.B 475 Malabo, Equatorial Guinea |
| E-mail: | SSGADMIN@ethiopianairlines.com SSGCTO@ethiopianairlines.com stephaniep@ethiopianairlines.com lenam@ethiopianairlines.com |
| Phone: | Office: +240-333-090588 +240-333-090593 Mobile: +240-222-671141 |
| Working hours in LCL: |
Mon – Fri 08:30 – 17:00 |
| Airport: | Malabo International Airport |
|---|---|
| Address: | Malabo |
| Tel: | Office +240-333-094248 Mob +240-222-177327 |
| E-mail: | SSGAPT@ethiopianairlines.com alfonsor@ethiopianairlines.com mariat@ethiopianairlines.com |
| Working hours: | Operational |
| City | Helsinki (also covering Estonia) |
|---|---|
| Company: | Matkantekijät Oy - Tourplanners Ltd |
| Mailing Address: | Insinöörinkatu 7 B, 4th floor 00880 Helsinki, Finland |
| Phone: | +358 44 774 5025 |
| Fax: | |
| Contact person: | Meri Mantysaari, Manager Email: myynti@matkantekijat.fi Website: www.matkantekijat.fi |
| Working hours: | Mon - Fri: 09:00 - 17:00 Closed on Sat and Sun |
| City | Helsinki |
|---|---|
| Company: | Kales Airline Services Oy |
| Mailing Address: | Perintötie 2 D, FI-01510 Vantaa, Finland |
| Phone: | +358 9 8700 350 |
| Fax: | +358 9 8700 3515 |
| Email: | kenneth.andersson@kales.com |
| Working hours: | Mon - Fri 09:00 - 17:00 |
| City: | Accra |
| Address: | Cocoa House Ground floor, Kwame Nkrumah Avenue |
|---|---|
| Mailing address: | GP 3600 Accra Ghana |
| E-mail: | Area Manager’s: YemisrachAl@Ethiopianairlines.Com (Yemesrach Alemayehu) or acccto@ethiopianairlines.com |
| Phone: | +233302664858 |
| Fax: | (233-302) 673968 |
| Working hours: | Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 09:00 - 13:00 |
| Airport: | Kotoka International |
|---|---|
| Address: | Kotoka International Airport |
| Phone: | +233 24 242 6303 (233 302) 775168/778993 |
| accapt@ethiopianairlines.com | |
| Working hours: | Mon - Fri 08:00-12:00 [APT Office hours subject to the seasonal flight schedule] |
Reservation Office:
|
Ethiopian Airlines| c/o Gold Star Aviation 34, Filellinon st. & Amalias Ave.|105 58 Athens - Greece |
|
Tel: +30 210 32 46 706, Fax: +30 210 3225 169 |
|
ethiopian@goldstar.gr , http://www.goldstar.gr/ |
Airport:
|
Swissport Greece Ground Handling Services |
|
Main Terminal Building , GR-19019 |
|
Athens International Airport – Spata-Greece |
|
Email:sph.dsm.pax@swissport.gr |
|
Tel:(+30) 210 35 31 061 |
|
Mob:(+30)693 692 4104 |
| Centre: | +353 768888303 (24 Hours) |
|---|
City: | Dublin |
City Ticket Office | |
Address: | Ethiopian Airlines, Mezzanine Floor, Level 3 Terminal 1 Dublin Airport, Ireland |
City: | Dublin |
Traffic and Sales Manager: | destadm@ethiopianairlines.com |
PASSENGERS
Global Call Center +251 116 179 900
24
hours all year round
City: Rome, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR Group)
Address: Via Leonida Bissolati 54, 00187 Rome
Phone: + 39 0648771370 for Sales and Reservations
Sales and Reservations: ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations:
ethiopiancustomercare.italy@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
City: Milan, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR Group)
Address: Via Paolo da Cannobio 2, 20122 Milan
Phone: + 39 0648771370 for Sales and
Reservations
Sales and Reservations: ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com
Customer Relations:
ethiopiancustomercare.italy@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
For delayed luggage upon arrival
Web: https://mybag.aero/baggage/#/pax/ethiopianairlines/en-gb/main-menu
Airport Office | |
City: | Rome |
Address | Aeroporto L.da Vinci-Palazzina EPUA |
E-mail: | romapt@ethiopianairlines.com |
Phone: | +39 6 65954123 |
Check in Terminal: | Departure Hall Terminal 3 |
Arrival: | Arrival Hall Terminal 3 |
Baggage Service: | Alitalia-Lost and Found Baggage Service@ Arrival Hall Terminal 3. |
Ticket Desk Counter: | Ethiopian Airlines Ticket Desk Counter |
Airport Office | |
City: | Milan |
Address | Malpensa Airport |
E-mail: | mxpapt@ethiopianairlines.com |
Phone: | +39 274866661 |
For delayed luggage tracing (up to first 4 days) | |
Phone: | +39 02 58581285 |
Working hours: | 24 hours all year round |
Online baggage tracing: | http://www.worldtracer.aero/filedsp/et.htm |
Working hours: | Mon-Fri: Morning: 09.00-13.00 |
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise Building 1st floor
Addis Ababa, Ethiopia
Phone: +251 116 656666 option 3
Email: etholidays@ethiopianairlines.com
Website: www.ethiopianholidays.com
Working Hours: 24/7 throughout the year
CARGO
General Sales Agent - Cargo | |
GSA: | Cargo |
Name: | Air consult |
Code: | ROM |
City: | ROME |
Country: | ITALY |
Position: | Sales and Reservation |
E-mail: | Airport: et.cgo@airconsult.it |
Telephone NO: | Country Code: +39 |
Fax Number: | 54242534 |
Working Hours: | 9.00-13.00 14,00-18.00 |
|
GSA for Passenger |
|
|
City: |
Tallinn |
|
Address: |
Katusepapi Street 6, Tallinn, Estonia |
|
E-mail: |
ETres.Baltics@aviareps.com – Reservations |
|
Phone: |
+37(0)2 - 668 1002 – Reservations |
| City: | Lilongwe |
|---|---|
| Address: | GOLDEN PEACOCK MALL, PRESIDENTIAL WAY, GROUND FLOOR ROOM B-04 |
| BOX 30427, CAPITAL CITY LILONGWE 3 MALAWI | |
| E-mail: | LLWCTO@ETHIOPIAN AIRLINES.COM |
| Phone: | +265 1 772031/1771308/1771002/1776003 Mob: +265 999942734 |
| Working hours: | Mon - Friday: 07:30 Am - 04:30 Pm |
| Airport: | Kamusu International Airport |
|---|---|
| Address: | Kamuzu International Airport, 1st floor room M23 |
| Phone: | +265 1 700782 |
| E-mail: | llwapt@ethiopianairlines.com |
| Working hours: | Mon - Sun: 07:30Am - 04:30Pm. |
| City: | Blantyre |
|---|---|
| Airport: | Chileka airport |
| Address: | Chileka Airport |
| Phone: | +265 1 692011/+265 1 692022 |
| E-mail: | blzapt@ethiopianairlines.com |
| Working hours: | Mon - Sun: 08:00 Am - 05:00 Pm. |
| Location: | Chibisa House |
|---|---|
| Phone: | +265992692011 and 2012 |
| E-mail: | BLZCTO@ethiopianairlines.com |
| Working hours: |
|
|
|
| Full details of office/GSA | Aviareps; Øvre Slottsgate 6, 0157 Oslo, Norway ; Mon-Fri; 09:00-16:00 during working days/hours and off hours including holidays (if office is served through GCC) 47 22 06 44 01 |
| etres.norway@aviareps.com | |
| https://www.facebook.com/ethiopianairlines.no/?ref=aymt_homepage_panel | |
| http://www.twitter.com/flyethiopian | |
|
|
|
| Full details of Ground Handling company | SAS Ground handling, Lufthavnvegen, 2060 Gardermoen; 0800-2100; Basic ground handling. ATO service 16:30-20:00; Tanatour service 0047 64 81 27 00 |
| contact - telephone | 0047 64 81 27 00 |
| PAX svc sgsosl@sas.no | |
| Airport Check in area | Gardermoen Airport, Check in Area 4, baggage drop off is available, contact the lead Agent at the counter |
| Check in hours | 3hr before departure |
| Lounge Name | OSL lounge; SAS Gold Lounge |
|
|
|
| Full details of Handling company | SAS Handling; 08:00-17:00 |
| bagservice.osl@sas.no; | |
| Contact | 4795716693 |
| escalation | marianne.holst@sas.no |
| Lost & Found | Lost and Found |
| Contact | 4764813477 |
| hittegods@abss.no/td> | |
| website | https://avinor.no/en/airport/oslo-airport/plan-your-trip/lost-and-found/ |
| Cargo Sales Agent 1 | NordicGSA AS; Næringsparkvegen 10, 2060 Gardermoen, Norway ; +4763930690;info@nordicgsa.no; 09:00-17:00 |
| Cargo Sales Agent 2 | Abirta Cargo Services; Burgata 01, 182 Oslo Tel 929 94 363; Email cargo@abirta.no |
| Cargo Handling | Oslo Seafood & Cargo Center AS (OSCC) Head Office & Terminal Edvard Griegs Veg 45 2060 Oslo Airport Gardermoen, Norway |
| Contact - Telephone | Import Dept. Tel: +47 63 94 24 03 and Export Dept. Tel: +47 63 94 24 09 |
| export@oscc.no and import@oscc.no | |
| website | https://www.oscc.no/ |
| Airport website | https://avinor.no/en/ |
| customs country website | www.toll.no |
| visa regulations country website | https://www.udi.no/en/ https://www.schengenvisainfo.com/norway-visa/ |
| Live Animal/Petc handling | any country specific information you need to be incorporated - www.mattilsynet.no |
| Regional Manager | Wogayehu Teref; +46 702622268; WogayehuT@ethiopianairlines.com |
| Traffic and Sales Manager Norway | Maedot Yemaneberhan; +4746262227; MaedotY@ethiopianairlines.com |
Contact for Portugal.
| Company: | SILON AVIACION S.L, Ethiopian Airlines GSA Portugal |
|---|---|
| Address: | SILON AVIACION S.L |
| Phone: | + 351 215933681 |
| reservas@ethiopianairlines.pro |
| City: | Brazzaville |
|---|---|
| Address: | Avenue Foch face, ministere de l'economie, des finances Lignelet Suzane photo, Rez de chausse (ground floor) |
| Mailing address: | P.O Box 14125 |
| E-mail: | bzvcto@ethiopianairlines.com, bzvsm@ethiopianairlines.com |
| Phone: | +242-066712020 /+242 05 331 2020/ 06 833 9333 |
| Working hours: | Mon - Fri: 08:00 - 18:00 Saturdays: 08:00 - 14:30 Sundays : 10:00-14:00 |
| Airport : | Maya-Maya Airport |
|---|---|
| Email: | bzvapt@ethiopianairlines.com |
| Phone | 00242 0650 80 491 |
| Working hours : | Mon- Sun :8.00AM-6.00PM |
| City: | Ponte Noire |
|---|---|
| City OfficeAddress: | 52,Avenue Charles De Gaulle Street, Immeube Lincoln Immoco. Ground Floor . |
| Email: | PNRCTO@ethiopianairlines.com |
| Phone: | 06 9833563 / 06 670 0252 /065100663 |
| Working hours: | Mon - Fri: 08:00 - 19:00 Saturdays: 08:00 - 18:00 Sundays : 10:00 - 14:00 |
| Airport: | Ponte Noire |
| Email: | PNRAPT@ethiopianairlines.com |
| Phone: | 242-069281057 |
| Company: | Euro World Sarl |
|---|---|
| Address: | Euro World Sarl,Immeuble Arc-En face chambre de Commerce, 1st floor-Centre Ville,Brazzaville |
| Phone: | +242-06 833 9333 / 06 510 0663 |
| Fax: | 31 020 655 3686 |
| E-mail: | rupesh.suchdevani@euro-world.in Tony.varghese@euro-world.in |
| City: | Kigali |
|---|---|
| Address: | UTC Building, office no.25 |
| Mailing address: | P.O. Box 385, Kigali |
| E-mail: | kglsm@ethiopianairlines.com(Sales Manager) kglres@ethiopianairlines.com (Reservation & ticketing) Bezawitt@ethiopianairlines.com (Area Manager) https://www.ethiopianairlines.com/RW/EN (Area Manager) |
| Phone: | (250) 525 570440/42 (Reservation & Ticketing) (250) 252570441 (Area Manager) |
| Mobile: | (250) 788751585/788220220 (Reservation & Ticketing) (250) 788562469 (Area Manager) |
| Working hours: | Mon - Fri: - 08:00 a.m. - 07:30 p.m. (GMT +2) Sat:- 09:00 a.m. – 06:00 p.m.(GMT +2) |
| Airport: | Kigali International Airport |
|---|---|
| Address: | Departure Terminal |
| E-mail: | Allkgletairportstaff@ethiopianairlines.com |
| Phone: | (250) 788380677 |
| Company: | Euroworld Travel Services |
|---|---|
| Address: | UTC Building,Office #25,P.O.Box No.385,Kigali,Rwanda |
| Phone: | (250) 525570440/42 |
| Mobile: | (250) 788751585/788220220 |
| E-mail: | bmewtskgl@euro-world.in ewtskgl@euro-world.in |
| City: | Mogadishu , Somalia |
| Company: | Rugsan travel agency |
| Address: | Sahal terminal KM4 Sahal haul Bus terminal |
| Tel: | Reservation: +2526150363999 Sales: +2526150363999 Area Manager:+ 252682000888 |
| Mobile: | + 252682000888 |
| E-mail: | MGQGSSASALES@ethiopianairlines.com Reservation : MGQGSSASALES@ethiopianairlines.com Sales : MGQGSSASALES@ethiopianairlines.com Office Manager: moogemustafe@gmail.com Area Manager: ErmiasMo@ethiopianairlines.com |
| E-Working Hours: | Mon-Sun 7:30 AM to 6:30 PM |
Airport office
| City: | Mogadishu |
| Address: | ADEN ADE International Airport |
| E-mail: | AllMGQP@ethiopianairlines.com |
| Phone: | +252613723080/ (Airport Supervisor) |
| Working Hours: | 8:00 AM to 6:00 PM |
| City Ticket Office | |
| City: | Madrid |
| Address: | JORGE JUAN, 68. 1º D 28009 MADRID |
| Phone: | +34 914015701 Reservation: +34 914022718 Sales: +34914015701 Area Manager: +34 914022718 |
| Fax: | +34 914015739 |
| Email: | ethiopian@airlinesairmat.com Reservation : reservas@airlinesairmat.com Sales: ethiopian@airlinesairmat.com Office Manager: airmat@airlinesairmat.com Area Manager: mayte@airlinesairmat.com |
| Working hours: | Morning: 09:30 - 14:00 Afternoon: 15:00 - 18:00 |
| Email: | madapt@ethiopianairlines.com madet@airlinesairmat.com |
| Working hours: | 24 hours |
| AD Cargo SL ( ET CARGO GSSA ) | |
| Offices: | MAD |
| Tel: | + 34 916 301 823 |
| Email: | bookings@aircargob.com |
| For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries |
|
8000 320 372 24 hours all year round |
| City: | Dubai – United Arab Emirates |
|---|---|
| Address: |
Ground Floor, Al Garhoud Complex (Lootah Building), |
| Mailing address: | P.O. Box 7140, Dubai UAE |
| E-mail: | dxbres@ethiopianairlines.com |
| Phone: | Reservations - 8000 320 372 Admin - (9714) 223 6639/7963 Extn 4 |
| Fax: | (9714) 2273306 |
| Working hours: | Ticketing & Reservations: Sat - Thu 08:00AM – 6:00PM |
| City: | Dubai – United Arab Emirates |
|---|---|
| Airport: | Dubai International Airport Terminal 1 |
| Address: | Departure Terminal One, Off No. 1018 & 1086 Dubai International Airport |
| Mailing address: | P.O. Box 7140, Dubai UAE |
| Phone: | (009714) 5049748, 5049750 , 5049751 |
| Fax: | (9714) 224 4841 |
| dxbapt@ethiopianairlines.com | |
| Working hours: | Office shift: Sat - Thu 08:00 - 16:00 Afternoon shift: Sat - Fri 12:30 - 20:30 Night shift: Sat - Fri 23:00 - 07:00 |
| City: | Dubai – United Arab Emirates |
|---|---|
| Company: | Asian Air Travel & Tours Agency |
| Address: | Ground Floor, NR Lootah Bldg, Clock Tower, Port Saeed Rd, Deira, Dubai. |
| Mailing address: | P.O. Box: 65006, Dubai UAE |
| Phone: | 009714 2980111 |
| Fax: | 009714 2999883 |
| corporate@nrlgroup.ae | |
| Working hours: | Sat - Thu 09:00 - 18:00 |
| City | Abu Dhabi |
|---|---|
| Company: | Salem Travel Agency, |
| Address: | Salem Travel Agency, Abu Dhabi, UAE |
| Mailing address: | P.O.Box 346, Abu Dhabi UAE. |
| Phone: | +9712 2 6273333, +971 2 6218000 |
| Fax: | 009712-6268337 |
| info@salemtravelagency.com | |
| Working hours: | Sat - Thu 8:00 - 19:30 (no lunch breaks on shift basis) |
| City: | Dubai – United Arab Emirates |
|---|---|
| Address: | Dubai Cargo Village, DNATA Building, FG1,Flat 3028 B,3rd floor Dubai. |
| Mailing address: | P.O. Box 7140, Dubai UAE |
| E-mail: | dxbcgo@ethiopianairlines.com> |
| Phone: | (009714) 2822880 |
| Fax: | (009714) 2822655 |
| Working hours: | Sat - Thu 09:00AM – 6:00PM |
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간편하게 항공편 예약 및 관리
- Name of the Representative Director (in Korea) – Mr. Miretab Teklaye
- Business Registration Number / Identification Number (고유번호) - 104-84-08662 (Corporation Registration Number – 110181-0054177)
- Company Address (in Korea) – Ethiopian Airlines, 12F, Twin Tree Tower A, 6 Yulgok-ro, Jongro-gu, Seoul, South Korea
- Contact Number (Customer Support) – Tel: +0030-8321-0197, Fax: +82 2 771 1157
