Frequently Asked Questions (FAQ) - Flights from Brazil
Everything you need to know before you book: flight duration, baggage allowances, and visa requirements.
Start with the search box at the top of the page, then compare dates and fares. Enter your origin, destination and dates. Use the Budget field on the fare tables to set a maximum price. Compare nearby dates, since a day earlier or later can lower the fare. Book early for peak periods.
Ethiopian connects São Paulo to its Addis Ababa hub, with onward flights to Africa, Europe, the Middle East and Asia. Destinations promoted from Brazil include: Africa: Addis Ababa, Nairobi, Lalibela, Bujumbura, Port Sudan, Hargeisa, Malabo. Europe: Rome, Lyon, Copenhagen, Stockholm, Warsaw. Middle East: Dubai. Asia: Bangkok, Hanoi.
Yes, between São Paulo/Guarulhos (GRU) and Addis Ababa (ADD). Most other destinations are reached with a connection in Addis Ababa on the same ticket.
The nonstop flight takes roughly 12 to 13 hours. Add the connection time for onward trips.
Fares are usually lower outside the main holiday seasons. Often cheaper: February to June (outside Easter) and September to November. Often pricier: December to January and July. Midweek flights can be cheaper than weekends.
Three to five months before departure works for most international trips. For December, July and major holidays, book earlier.
Ethiopian is the flag carrier of Ethiopia and one of Africa’s largest airlines. It is a Star Alliance member and has held a Skytrax 4-star rating, and it operates a wide network through Addis Ababa.
Business Class includes extra comfort and flexibility: additional baggage allowance, Cloud Nine (C9) lounge access, priority boarding and enhanced inflight service.
It depends on the route, fare and cabin. The fare details at checkout show the checked bags and carry-on you can bring. See the Baggage Information page for sizes, weights and excess charges.
Star Alliance is a global airline network that Ethiopian belongs to. It gives you more connection options and lets you earn and use miles across partner airlines.
Join ShebaMiles for free and add your number when you book. Eligible Ethiopian and Star Alliance flights earn miles that you can use toward flights and upgrades.
Open Manage Booking and enter your booking reference to see the options for your fare. Brazilian rules generally allow free cancellation within 24 hours of purchase for tickets bought at least seven days before departure. You can also contact Ethiopian through the Call Center Numbers or Help and Contacts pages.
Use the Check-in option on the website or app with your booking reference and last name. Online check-in opens before departure, and Manage Booking shows the window for your flight.
Yes. The Ethiopian Airlines app is available on Google Play and the Apple App Store, and it lets you search flights, manage bookings and check in.
Yes. Use the Special Need Service Request Form in the Information Services section of the site. Submit it as early as possible before your flight.