Thirty four (34) cabin crew trainees are graduating today April 06th, 2010 in a graduation ceremony to be held at Ethiopian Airlines head quarters. The Ethiopian Aviation Academy conducts a rigorous class-room and on-job-training to bring the trainees up to the required service standard.
Ato Yilkal Mengesha, the head of the Cabin Crew Training unit underscores the importance of the aforementioned training as well as the safety drills to enable the trainees aviation standards and deliver quality service onboard Ethiopian flights.
The training is designed with the customer as a focal point and today’s graduates are expected to exceed customers’ expectations and take the company’s commitment to service excellence a step further.
The recruitment and training of cabin crew has now come to be a continuous and year-round activity at “Aviation Academy” to meet the ever growing demand of the company whose growth and expansion is unparalleled in the continent.
Ethiopian Airlines, one of the largest and fastest growing airlines in Africa, made its maiden flight to Cairo in 1946. With the recent addition of flight services to Mombasa and Monrovia, Ethiopian provides dependable services to 37 cities in Africa and a total of 58 international destinations spanning throughout four continents. Ethiopian won the NEPAD Transport Infrastructure Excellence Awards 2009 on November 25, 2009 and “Airline of the year award” from the African Airlines Association (AFRAA) on November 24, 2009, bringing the total Awards honored since January 2009 to five.
In August, 2008, Ethiopian won “the 2008 Corporate Achievement Award” of Aviation & Allied Business for setting the pace towards the development and growth of the African aviation industry.
Ethiopian is also the first African carrier to win the 2008 Brussels Airport Company Award in recognition of its distinguished long haul operations witnessed through the introduction of new routes, new products, and close cooperation with Brussels Airport in marketing activities.
Ethiopian was the winner of the ‘2008 Best Airline in Africa Award’ at the African Travel Award ceremony.