On August 16, 2011, Ethiopian Aviation Academy has celebrated the graduation of 38 cabin crew, highlighting the airline’s continued commitment to deliver quality on board services to its customers.
During the graduation event held at the Ethiopian headquarters, Mr. Tewolde Gebremariam, CEO of Ethiopian Airlines, handed over diplomas and cabin crew wings to the graduates and awards to four top performing graduates.
The trainees have passed through rigorous classroom and on the job training courses on customer awareness, onboard service delivery, grooming and emergency procedures. The addition of the young and energetic cabin crew will enhance Ethiopian in-flight services that has been branded with the genuine warm hospitality and caring qualities of its cabin crew.
Ethiopian Airlines, one of the most successful and leading airlines in Africa, made its maiden flight to Cairo in 1946. With the addition of new flight services to Milan, Ethiopian will provide dependable services to 63 international destinations spanning four continents.
Recently, Ethiopian received the 2011 “Airline Reliability Performace Award" from Bombardier aircraft manufacturer based in Canada. Besides, Ethiopian won the 2010 “Silver Boeing Performance Excellence Award” for its outstanding performance at the Wire Kit Harness Manufacturing Plant. In 2009, Ethiopian scooped the “NEPAD Transport Infrastructure Excellence Award” and “Airline of the Year" award from the African Airlines Association (AFRAA). Ethiopian is also the first African carrier to win the 2008 Brussels Airport Company Award in recognition of its distinguished long haul operations witnessed through the introduction of new routes, new products, and close cooperation with Brussels Airport in marketing activities.