Press Release


Ethiopian Airlines would like to inform its passengers, the travel trade and the public that it has resumed all regional flights to Northern Ethiopia, Khartoum and Djibouti which have been affected by the volcanic ash cloud since June 15, 2011.

The decision to resume flights was made on the basis of current meteorological forecasts which show that the volcanic ash has cleared and confirmation from Ethiopian Civil Aviation Authority that the northern Ethiopia airspace is now safe to fly.

Ethiopian Airlines takes this opportunity to thank its customers, the general public and the media for their understanding, patience and unreserved support during this period.

We request all our passengers to call their nearest Ethiopian offices to coordinate their travel plans using the following contact addresses.

Ethiopian contact Addresses:

Headquarters.

Tel. +251 11 517 8165

Ethiopian Airlines Reservation

Tel. +251 11 665 6666

Ticket Offices.

Tel. +251 11 551 70 00 
+251 11 663 31 62/63 
+251 11 663 70 40 
+251 11 156 92 47/48/49 
+251 11 551 19 31/54
+251 11 515 73 68

Global Call Centers

Please click on the link below for global call centers in your area:

Worldwide Callcenter numbers

About Ethiopian

Ethiopian Airlines, one of the largest and fastest growing airlines in Africa, made its maiden flight to Cairo in 1946. With the addition of new flight services to Milan Ethiopian will provide dependable services to 62 international destinations spanning four continents.

Recently, Ethiopian won the 2011 "AFRICAN CARGO AIRLINE OF THE YEAR" Award for its excellence in air cargo. Ethiopian won the NEPAD Transport Infrastructure Excellence Awards 2009 and the 2009 "Airline of the Year" award from the African Airlines Association (AFRAA). In August, 2008, Ethiopian won "the 2008 Corporate Achievement Award" of Aviation & Allied Business for setting the pace towards the development and growth of the African aviation industry. Ethiopian is also the first African carrier to win the 2008 Brussels Airport Company Award in recognition of its distinguished long haul operations witnessed through the introduction of new routes, new products, and close cooperation with Brussels Airport in marketing activities.


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