Contact Us



Cargo Reservation and Global Call Center 

Cargo Terminal Building
Room No. 105
Ethiopian Airlines, Bole International Airport
Addis Ababa, Ethiopia
Tel: +251 115 178047 / 174052
Tel: +251 116 656666
E-mail: CargoBooking&GCC@ethiopianairlines.com 

Hela Alemayehu (Mrs)
Manager Cargo Revenue
Tel: +251 115 178052
E-mail:Helaa@ethiopianairlines.com

Cargo Sales From Ethiopia

Ethiopian Airport Enterprise Headquarter Building
Ground Floor
Addis Ababa, Ethiopia
Tel: +251 115 174 520 / +251 115 174 524 / +251 115 174 525
Cell: +251 935 401080
      +251 911 501254/ 505482/ 501255/ 505484/ 505483
Email: CargoSales@ethiopianairlines.com 

Mesay Ayalew (Mr.) 
Cargo Sales Manager-Addis Ababa
Tel: +251 115 174 526
Cell: +251 911 505 459
E-mail: MesayA@ethiopianairlines.com

Handling

Cargo Terminal Building
Ethiopian Airlines, Bole International Airport
Addis Ababa, Ethiopia

Outbound Cargo from Ethiopia
Tel: +251 115 178065/ 66/ 48
Cell: +251 911 464748
Email: AllCargoExport@ethiopianairlines.com 

Helen Hailu (Mrs)
A/Manager Cargo Export Traffic Handling
Tel: +251 115 178013
Cell: +251 911 203443
E-mail: MgrCE@ethiopianairlines.com

Inbound Cargo to Ethiopia
Tel: +251 115 178071 / 178032
Cell: +251 930 012723 / +251 935 401078
E-mail:AllImportCargoCounter@ethiopianirlines.com
            AllCargoWarehouse@ethiopianairlines.com

Bekalu Asmare (Mr)
Manager Cargo Import Traffic Handling
Tel: +251 115 178982
Cell: +251 935 401078
E-mail: MgrCI@ethiopianairlines.com

Transit Cargo via Ethiopia
Tel: +251 115 178036
Cell: +251 911 255566
E-mail: ALLCargoTransit@ethiopianairlines.com

Betelhem Abel (Mrs) 
A/ Manager Cargo Transit Handling
Tel: +251 115 178086
Cell: +251 911 255579
E-mail: MgrCT@ethiopianairlines.com

Customer Service

Cargo Terminal Building
Ethiopian Airlines, Bole International Airport
Addis Ababa, Ethiopia
Tel: +251 115 178036
Cell: +251 911 255423
E-mail: CargoTracingDesk@ethiopianairlines.com 

Yamrot Nigussie (Mr)
Team Leader Customer Service Management
Tel: +251 115 174071
E-mail: YamrotN@ethiopianairlines.com

Claim Handling

Export from Ethiopia
Cargo Terminal Building
Ethiopian Airlines, Bole International Airport
Addis Ababa, Ethiopia
Tel: +251 115 178066
E-mail: CargoExportLead@ethiopianairlines.com 

Import to Ethiopia
Cargo Terminal Building
Ethiopian Airlines, Bole International Airport
Addis Ababa, Ethiopia
Tel: +251 115 178032
E-Mail:CargoICD@ethiopianairlines.com

Flight Scheduling and Charter/Lease

Cargo Terminal Building
Ethiopian Airlines, Bole International Airport
Addis Ababa, Ethiopia
Tel: +251 115 178021/ 19
Cell: +251 966 216761
E-mail: CargoScheduling&CharterLease@ethiopianairlines.com 

Michael Bekele (Mr)
Manager Cargo Market Planning and Route Management
Tel: +251 115 178026
Cell: +251 911 255642
E-mail:MichaelBK@ethiopianairlines.com

Management

Fitsum Abady (Mr.)
Managing Director
Tel: +251 115 178012
E-mail: FitsumA@ethiopianairlines.com 

Berhanu Kassa (Mr.)
Director Global Cargo Sales and Services
Tel: +251 115 178595
Cell: +251 935 402139
E-Mail:BerhanuK@ethiopianairlines.com

Yechale Asfaw (Mr)
Manager Cargo Sales and Services- Africa and Asia
Tel: +251 115 178020
Cell: +251 966 216678
E-Mail:YechaleA@ethiopianairlines.com

Mesay Ayalew (Mr)
Manager Cargo Sales and Services- Europe and America
Tel: +251 115 178886
Cell: +251 911 505459
E-Mail:mesaya@ethiopianairlines.com

Merid Benti (Mr.)
Director ADD HUB Cargo Traffic Handling
Tel: +251 115 178054
Cell: +251 911 516126
E-Mail:MeridB@ethiopianairlines.com

Mulualem Wossen (Mr)
Manager Cargo Quality/Services Assurance and Safety
Tel: +251 115 174070
Cell: +251 911 203442
E-Mail: MulualemW@ethiopianairlines.com


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