Please select a country below to view contact information for your nearest local Ethiopian office
CONTACT OF ANGOLA
AIR PORT
4 de Fvereiro Airport
Address:
Luanda Angola
Phone:
(244)914526675) ,24492410192
E-mail:
AntonioD@ethiopianairlines.com
LADcargo@ethiopianairlines.com
Contact for Argentina
Country: ARGENTINA Name of Aviareps Office: AVIAREPS ARGENTINA Country Manager: Micaela Poole Sales Manager: Alfredo Martinez Reservations & Ticketing: Vanesa Solis Operating Hours: 9AM - 6PM Address: Carlos Pellegrini 1135, Piso 10 Telefax: 54 11 4326-0362 / 0364 Emails: Ethiopian.Argentina@aviareps.com Address: Ezeiza International Airport, Corporate Building AA2000, SUITE 103, CP B1802EZE, Buenos Aires, Argentina (Temporary) Airport Manager: Gustavo Armentano Phone: + 54 9 11 6799 1141 Fax: N/A Email: EZEAPT@ethiopianairlines.com EZEATO@ethiopianairlines.com Working Hours: Monday, Wednesday and Saturday from 16:00hs to 22:00hs. Baggage Service Email: EZELL@ethiopianairlines.com Baggage Service Phone: +549 11 5426 7777 Baggage Service Working Hours: Monday, Wednesday and Saturday from 17:00hs to 22:00hs Check In Counters: Located at Terminal “A” from 54 to 59, Ezeiza International Airport. Counters open from 18:00hs to 20:30hs.
Address: Ezeiza International Airport, Corporate Building Phone: +54 11 5480-0157 Fax: +54 11 4897 4042 EZECARGO@ETHIOPIANAIRLINES.COM Working Hours: Monday To Friday From 09:30hs To 16:30hs (Except National Holidays)
Contact for Austria
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
General Sales Agent
Company:
Aviareps Airline Management Service Ges.m.b.H.
Mailing Address:
1020 Vienna, Hedwiggasse 4/1-4 Entrance at the Corner with Helenengasse, 1020 Vienna, Austria
Phone:
+43 720229149
+43 (01)585363030
+43 6649100835 (Cell)
Fax:
+43 (01) 585 36 30-88
Email:
reservationsET.austria@aviareps.com
Working hours:
Mon - Fri, 09:00 - 17:00 hrs (no lunch break)
Contact for Bahrain
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
City Office
City:
Manama
Address:
Zamil Tower 2, Ground floor, Manama Gate ,
Mailing address:
Ethiopian Airlines P.O. Box 1044, Kingdom of Bahrain
E-mail:
Bahgsa2@ethiopianairlines.com
Phone:
(973) 17208504
Fax:
(973) 17210175
Working hours:
Sun - Thu 08:00 - 13:00 & 14.00 - 18:00
GSA
Company:
Bahrain International Travel
City:
Bahrain
Address:
Zamil Tower 2, Ground floor,Manama Gate ,
Mailing Address:
P.O. Box 1044
Phone:
(973) 17 223315
Fax:
(973) 17210175
E-mail:
leisure@Bahraintravel.com.bh
Contact for Belgium For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Airport Office
City:
Brussels
Address:
Brussels Airport, Leopoldlaan, 1930 Zaventem
E-mail:
bruapt@ethiopianairlines.com
Phone:
+32 476 93 02 74
Working hours:
Daily, as from 3 hours prior to departure time till scheduled departure time
Contact for Benin
Call Centre Toll Free Number: +229 62 50 09 79 (24 Hours)
City Ticket Office
General Sales Agent : Afri Wings Express Voyages
Airport Office
Airport :
International Airport Cardinal Bernadin Gantin of Benin
Address:
Avenue Jean Paul II ,Cotonou, Benin
Mailing Address:
Ethiopian Airlines, Cotonou Benin, P.O. Box 1051
E-mail:
cooapt@Ethiopianairlines.com
Phone:
(+229) 95 36 07 51
Contact for Botswana
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
City Ticket Office
City:
Gaborone
Adress:
Ethiopian Airline Gaborone
Ticket office address
Ticket Office GBE
GBECTO@ethiopianairlines.com
Sales Manager GBE
GBESM@ethiopianairlines.com
Area Manager
EliasKT@ethiopianairlines.com
Reservation Office GBE
GBERES@ethiopianairlines.com
Airport Office
City Guarulhos Address Guarulhos International Airport Phone: +55 11 2445 4157+ 55 11 7740 8156 E-Mail: Grupaxservices@Ethiopianairlines.ComfabiolaP@ethiopianairlines.com
Cargo Office
name: Hae – Heavyweight
Address:
Av. Dr. Cardoso Phone: +55 (11) 3881 8735 E-Mail: Alyne.Fukuda@Haegroup.Com
General Sales Agent
Country BRASIL Name of Aviareps Office AVIAREPS Assessoria em Turismo Country Manager Denis Ribeiro Marketing and PR Coordinator Tomas Penna Finance Ezequiel Dos Santos Reservations & Ticketing Mr Dalton Costa Operating Hours 09:00 - 18:00 (accessible to the public) Address Rua Dr. Rafael de Barros, 210. – 4th Floor Phone 55 11 4063 5199 Emails Travel agencies- atendimento@ethiopianairlines.com
Passengers- saocto@ethiopianairlines.com
Contact for Bulgaria
GSA
Company:
TAL Aviation Bulgaria Ltd.
Address:
36, Patriarh Evtimii bvd, Sofia 1000, Bulgaria
Phone:
+359 2 981 99 10
Fax
+359 2 981 99 12
Email
sales@talaviation.bg
Working hours
Mon-Fri: 09:00-17:00
Contact person:
Georgi Kabaivanov, Country Manager Bulgaria
Contact for Burkina Faso
City Office
City:
Ouagadougou
Address:
Av. Kwame N'krumah en face de l'Hôtel Palm Beach
Mailing address:
01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso
E-mail:
OuaApt@Ethiopianairlines.com
Phone:
0022625301024/25, 0022625310550
Fax:
0022625301886
Working hours:
Mon - Fri 08:00 -12:30 (Morning),
GSA Office
City:
Ouagadougou
Company:
Euro World Sarl
Mailing address:
Euro World (Burkina Faso) 01 BP 4883 Ouagadougou
Phone:
226 5030 1652/1685
Fax:
226 5030 1886
E-mail:
OUARES@ethiopianairlines.com
Working hours:
Mon - Sat 08:00 -19:30
Contact for Burundi
City Office
City:
Bujumbura
Address:
Avenue de la Victoire NBR 09, Bujumbura
Mailing address:
B.P. 573
E-mail:
bjmres@ethiopianairlines.com
Phone:
(257) 22226038, (257) 22226820
Working hours:
Mon - Fri Morning 08:00 - 12:00
Airport Office
Airport:
Bujumbura
Address:
Bujumbura International Airport
Phone:
257-22229842
E-mail
allbjmetairportstaff@ethiopianairlines.com
City Office
City:
Bujumbura
Address:
Avenue de la Victoire NBR 09, Bujumbura
Mailing address:
B.P. 573
E-mail:
bjmres@ethiopianairlines.com
Phone:
(257) 22226038, (257) 22226820
Working hours:
Mon - Fri Morning 08:00 - 12:00
Airport Office
Airport:
Bujumbura
Address:
Bujumbura International Airport
Phone:
257-22229842
E-mail
allbjmetairportstaff@ethiopianairlines.com
Contact for Cameroon
City: Douala Address: 30 Avenue De Gaulle, Bonanjo Mailing Address Ethiopian Airlines P.O. Box 1326, Douala E-mail: SelamF@ethiopianairlines.com Phone: +237677117729 / +237681613378 Fax: (237) 33 43 01 67 Working hours Mon - Fri 08:30-12:30Pm & 14:30-17:30Pm
Airport Office
Airport: Douala International Airport Phone: +237 33433730 E-mail AllDLAETAirportStaff@ethiopianairlines.com
City Ticket Office
City: Yaoundé Address: Y building RUE 1755 Nouvelle Route Bastos Email: BezawitMe@ethiopianairlines.com Phone: +237 222209268 or +237 222209304 Cell +237678780452 Working hours: MON to FRI from 08:30 – 17:30 Airport office: Yaoundé – Nsimalen International airport office Ethiopian Airlines P.O BOX 3563 Yaoundé Email: ALLNSIETAirportStaff@ethiopianairlines.com
Contact for Canada
Airport office
Address:
T1 Level 2, Room No. EB 2035/36, Lester B
Phone:
+1 905 405 0040/+1 416-996-3384/+1 416-996-5780
Fax:
+1905 405 0005
Email:
yyzapt@ethiopianairlines.com
Working hours:
MON/WED...........09:00 A.M TO 05:00 P.M
General Sales Agent - for cargo related issues only
Company
Airline Services International Inc.
Address:
5160 Explorer Drive Unit #4 Mississauga ON L4W 4T7
Phone:
905.629.4522
Fax
905.629.4651
Email:
ops@airlineservices.com
Contact for Central African Republic
Contact for Chad
City Office
City:
N' Djamena
Country:
Chad (Republic of)
Address:
Ethiopian Airlines, Chad, NDJ, Avenue Ndjamena, 66 Avenue Charles de Gaulle
E-mail:
Reservation: ndjres@ethiopianairlines.com Gizachewm@ethiopianairlines.com
Phone:
Reservation: 23566254531 Mrs Felicite
Reservation:23566207271 Mr Abdine
Reservation: 23566240161 Mr Abbo
Area Manage: 23566896226 Mr Gizachew Melese
Working hours:
Monday-Thursday 08 am - 03:30 pm,Friday - Saturday 08 am -12:30 pm
Contact for China
24-hour China Call Center
Tel: +86 4008 071 787 (Mandarin, Cantonese)
+86 4001 589 689 (English)
Email: Callcenter@ethiopianairlines.com.cn
WeChat: feimallchina
Beijing Office
Tel: +86 010-65050315
Email: etbjscto@ethiopianairlines.com.cn
Address: Room 704, SK Tower, A6 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China
Beijing Airport Office
Tel: +86 15011555744
Email: etbjsapt@ethiopianairlines.com.cn
Address: Room 12, 1st Floor, Hilton Hotel, Beijing Capital Airport, No.2 Sanjing Road, Shunyi District, Beijing 101312, China
Beijing Cargo Office
Tel: +86 010-53269318
Email: etpek@megacap.com.cn
Address: Room613,Plaza G, HangCheng Building, No.2, JinSui Road, ShunYi District, Beijing, China
Shanghai Office
Tel: +86 021-60509685
Email: etshacto@ethiopianairlines.com.cn
Address: Room 2110, 21 Floor, Xianlesi Plaza, 388 Nanjing West Road, Huangpu District, Shanghai 200003, China
Shanghai Airport Office
Tel: +86 021-68339885 / +86 18117315785
Email: etshaapt@ethiopianairlines.com.cn
Address: Room 2-B1-M10, Terminal2, Pudong Airport, Shanghai, China
Shanghai Cargo Office
Tel: +86 021- 68356536
Email: etpvg@megacap.com.cn
Address: Room 325A, No. 168 Suhang Road, Pudong International Airport, Shanghai, China
Guangzhou Office
Tel: +86 020-87621101
Email: etcancto@ethiopianairlines.com.cn
Address: Room 502, 5th Floor, Guangdong International Building Podium, Yuexiu District Central City Road 339, Guangzhou 510030, China
Guangzhou Airport Office
Tel: +86 020-3654 6729 / +86 152 1881 8729
Email: etcanapt@ethiopianairlines.com.cn
Address: Room W108, Pullman Hotel, Baiyun International Airport, Guangzhou
Guangzhou Cargo Office
Tel: +86 020-36066253 / +86 020-36069230etcan@sino-eth.com
Address: Shibao Office, 3rd Floor, No.38 Helong 8th Road, Taicheng Village, Renhe Town, Baiyun District, Guangzhou, China
Chengdu Office
Tel: +86 028-85505765
Email: etctucto@ethiopianairlines.com.cn
Address: Room 1505, POLY CENTER North Tower, NO.7 Lingshiguan Road, Wuhou District, Chengdu 610000, China
Chengdu Airport Office
Tel: +86 028-85207375/6, 17313074537
Email: ctuapt@ethiopianairlines.com
Address: Room L350, 1st Floor, Terminal 1, Chengdu Shuangliu International Airport
Chengdu Cargo Office
Tel: +86-028- 85505765/+86-13922189935
Email: jamesx@megacap.aero
Address: Room # 1505, 15th Floor North Tower, Poly Center, No. 7 Lingshiguan Road, Chengdu, China
Contact for the Comoros
GSA
City:
Comoros
Company:.
Matembezi Travel & Tourism
Mailing Address:
Itsambouni Moroni
Phone:
00 269 773 04 22/33 04 00 00
Fax:
269 773 00 75
Email
agence.matembezi@comorostelecom.km
City Office
City:
Moroni
Country:
Comoros
Address:
MORONI ITSAMBOUNI
Mailing address:
Po box 514 MORONI ITSAMBOUNI
E-mail:
matembezi.agencytravel@yahoo.com
Phone:
+269 773 04 22 Mob: +269 333 04 00
Fax:
NA
Working hours:
08:00-3.30 Mon-Thursday, 08:00-12:00 Friday- Saturday, Sunday/public holidays closed
Airport Office
Airport:
Prince Said Ibrahim International Airport (HAH)
Address:
MORONI- HAHAYA
Phone:
Currently no office due no space available at HAH APT ;
E-mail
NA
Working hours:
H24
City Office
City:
Abijan
Address:
Plateau : Avenue Chardy, Immeuble le Paris
Mailing address:
01 BP 5897 Abidjan 01
Phone:
Reservation & Ticketing Office/Refund related calls, all information
Landlines: (0025) 2720219332 / 2720215538 / 2720219430
Fax:
(0025) 20219025
E-mail:
Abjres@ethiopianairlines.com
Working hours:
Mon-Fri 08:00-16:00
24/7 throughout the year: Our Call Center with +251 116 179 900
Sales related: (00225) 0556445596
In case of emergency: Area Manager:
Mob: (00225) 0505061583
Airport Office
Airport:
Port –Bouet Aeroport F.H.B.
Address:
01 BP 5897 Abidjan 01
Manager Airport Services – Abidjan:
Passenger
Tel:
(00225) 0505063294/(00225) 0575182592
E-mail:
ABJAPT@ethiopianairlines.com
Working hours:
Monday,Tuesday,Friday :08:00 - 16:00
Thursday& Sunday : 09:00 - 15:00
Wednesday&Saturday: 07:00-13:00
Cargo related
Tal aviation
Tel
(00225) 0778432499/0566004442
Email
ops.abj@talcargo.com
Contact for Czech Republic
Company:
TAL Aviation CZ sro
City
Prague
Mailing Address:
TAL Aviation CZ sro. Spálená 51 (5p), Prague 1, 11000, CZECH REPUBLIC
Phone:
+420-224 815 374
Fax:
+420-224 815 379
Contact person:
Mrs Karla Svobodova, Sales Manager Czech Republic & Slovakia
Email:
Karla.S@tal-aviation.cz
Working hours:
Mon - Fri: 09:00 - 17:30
General Sales Agent
Company : TAL Aviation CZ s.r.o.
Address : V Jámě 1, 3rd floor, Praha 1, 11000, Czech Republic
Phone : +420 224 815 378
Email :ethiopian@tal-aviation.cz
Working hours : Mon-Fri: 09:00-17:00
Contact person : Karla Svobodova, Sales Manager Czech & Slovak Republic
Contact for Democratic Republic of the Congo
City Office
City:
Kinshasa
Address:
30 Juin Blvrd Aforia Immeble 1525,
Mailing address:
P.O.Box 7585, Kinshasha Gombe
E-mail:
fihres@ethiopianairlines.com
Phone:
00243-0817006585 / 810884000 / 998378514
Working hours:
Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30
Airport Office
City:
Kinshasai
Airport:
Ndjili International Airport
E-mail:
FIHAPT@ethiopianairlines.com
Phone:
+243817006589
Working hours:
Mon-Sun 0830-1630
Airport Office
City:
Lubumbashi
Airport:
Luano International Airport
Address:
Cocoa House House Ground floor, Kwame Nkrumah Avenue
E-mail:
fbmapt@ethiopianairlines.com
Phone:
(243)812771780/ +243 818 780 779
Working hours:
Vary according to flight schedule
General Sales Agent (GSA)
Company:
Alamdar Tour and Travel
Address:
Lubumbashi D.R.Congo
Phone:
+243816546523 and +243817789225
E-mail:
lionelle@jefferytravels.com
Working hours:
Mon – Fri 08:00 – 17:00, and Sat 0800-12:30
General Sales Agent (GSA)
Company:
Alamdar Tour and Travel
Address:
Kisangani D.R.Congo
Phone:
+243814547062
E-mail:
Sales-fki1@jefferytravels.com
Working hours:
Mon – Fri 08:00 – 17:00, and Sat 0800-12:30
CITY OFFICE
AIRPORT OFFICE
Contact for Djibouti
Airport Office
City: Djibouti Country: Republic of Djibouti Address: Djibouti International Airport, Ambouli Boulevard de Gaulle Street, Rue de ARTA Mail address: P.O.Box 90 Phone: Mobile: +25377463068 (Area Manager) E-mail: solomonyb@ethiopianairlines.com
General Sales Agent
Company: Globe Travel City: Djibouti Mailing address: Bld Administrateur Bernard Djibouti P.O. Box 1181 Phone: 0025321351007 Fax: 00253 21354888 Email: globe_ethiopianair@intnet.dj
Contact for Egypt
City Office
City:
Cairo
Country:
Egypt (Arab Republic of)
Address:
Ethiopian Airlines, 69 Abdelhamid Badawi street , Concord el salaam Hotel
Phone:
(202) 2180 0935, 2180 0936, 2180 0937, 2180 0392
Fax:
(00 2 02) 21800934
E-mail:
caires@ethiopianairlines.com
Working hours:
08:30-15:30 Saturday-Thursday
Airport Office
Airport:
Cairo International Airport
Address:
Cairo International Airport (Terminal 3)
Phone:
Passenger: (00 202)2265 4398 Cargo: (00 202) 22672910-24150959
Fax:
(00 202) 26214934
E-mail
CaiApt@ethiopianairlines.com
Contact for Equatorial Guinea
City Office
City:
Malabo
Address:
Independence Avenue. PDGE Building 2nd floor
Mailing address:
P.O.B 475 Malabo, Equatorial Guinea
E-mail:
SSGADMIN@ethiopianairlines.com
Phone:
Office: +240-333-090588
Working hours
Mon – Fri 08:30 – 17:00
Airport Office
Airport:
Malabo International Airport
Address:
Malabo
Tel:
Office +240-333-094248 Mob +240-222-177327
E-mail:
SSGAPT@ethiopianairlines.com
Working hours:
Operational
Contact for Eritrea
City Office
City: Asmara Country: Eritrea Address: Warsay Street 189,Asmara,Erteria E-mail: Reservation: ASMCTO@ethiopianairlines.com Phone: Reservation: +291 113991/92 Fax: Nil Working hours: 08:30 – 12:00 14:00 – 18:00 Saturdays 08:30 – 11:30
Airport Office
Airport: Asmara International Airport E-mail: ASMAPT@ethiopianairlines.com Phone: Mr. Yohannes Demissie Working hours: 07:00 – 12:00 ; 14:00 – 19:00
Contact for Ethiopia
Global Call Center City: Addis Ababa Country: Ethiopia Address: Ethiopian Airlines Head Office Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 116 179 900 (6787 to be used within Ethiopia) Working hours: : 24/7 throughout the year
CENTRAL Ticket office
City: Addis Ababa Country: Ethiopia Address: Churchill Road, Around Ethiopian National Theatre Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 115 154036 Working hours: Monday to Friday From 8:00 AM to 6:00 PM
City: Addis Ababa Country: Ethiopia Address: Inside Hilton Hotel Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 115 511540 Working hours: Monday to Friday From 8:00 AM to 6:00 PM
Saturday From 8:00 AM to 5:00 PM
It is closed on Sundays and public holidays.
Closed on Sundays and public holidays.
SKY Light Ticket office
City: Addis Ababa Country: Ethiopia Address: Inside Sky Light Hotel Mailing address: P.O. Box 1755, Addis Ababa Phone: Working hours: Monday to Friday From 8:00 AM to 6:00 PM
Saturday From 8:00 AM to 5:00 PM
Bole Ticket Office
City: Addis Ababa Country: Ethiopia Address: Bole, inside Airport Building Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 11 637030 Working hours: Monday to Friday From 8:00 AM to 5:00 PM
It is closed on Saturdays, Sundays, and public holidays.
Degol Ticket Office
City: Addis Ababa Country: Ethiopia Address: Piazza, Degol Square Mailing address: P.O. Box 1755, Addis Ababa Phone: +251 111267965 Working hours: Monday to Friday From 8:00 AM to 5:00 PM
It is closed on Saturdays, Sundays, and public
African Union Ticket office
City: Addis Ababa Country: Ethiopia Address: Inside Africa Union Mailing address: P.O. Box 1755, Addis Ababa Phone: +251115157368 Working hours: Monday to Friday From 8:00 AM to 5:00 PM
Airport Ticket Offices
Airport: Bole International City: Addis Ababa Country: Ethiopia Address: Bole International Airport Mailing address: P.O. Box 1755, Addis Ababa Phone: +251115178320/455 Working hours: MONDAY TO SUNDAY From 6፡00AM to O 01፡45AM
Customer Relations Please contact customer relation through: Support and Feedback Baggage Service +251 11 5178306/+251-11-6650304 Airport check in counter 251-11- 5178455/955
Contact for Finland
General Sales Agent - Passenger only
City
Helsinki (also covering Estonia)
Company:
Matkantekijät Oy - Tourplanners Ltd
Mailing Address:
Insinöörinkatu 7 B, 4th floor 00880 Helsinki, Finland
Phone:
+358 44 774 5025
Fax:
Contact person:
Meri Mantysaari, Manager
Working hours:
Mon - Fri: 09:00 - 17:00
General Sales Agent - Cargo only
City
Helsinki
Company:
Kales Airline Services Oy
Mailing Address:
Perintötie 2 D, FI-01510 Vantaa, Finland
Phone:
+358 9 8700 350
Fax:
+358 9 8700 3515
Email:
kenneth.andersson@kales.com
Working hours:
Mon - Fri 09:00 - 17:00
Contact for France
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Phone:
082 582 6135 (24 hours all year round)
Customer Relations
ethiopian.customercare@apg-ga.com
For delayed luggage upon arrival at Paris
Phone:
+33 1 48 16 04 08 / 09 or +33 1 74 37 04 80
Web:
http://www.worldtracer.aero/filedsp/et.htm
Airport Office
Airport:
Roissy Charles de Gaulle (CDG) - Terminal 2A
Mailing Address:
CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France
E-mail:
parapt@ethiopianairlines.com
General Sales Agent (Passenger)
City:
Paris
Company:
Air Promotion Group (APG)
Mailing Address:
66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008
Phone:
0825 826 135
Fax:
+33 153 771305
E-mail:
resa.ethiopianairlines@apg-ga.com
Working hours:
Mon - Fri 09:00 - 17:30 (ticketing desk)
General Sales Agent (Cargo)
Company:
ATC AVIATION SA
Address:
ATC Aviation Services SA BP 13 526
Phone:
+33 1 7003 8052 / 53 / 54
Fax:
+33 1 7003 8050
E-mail:
ethiopian.fr@atc-aviation.com
Airport Office
General Sales Agent (Passenger)
City: Marseille
Company: Air Promotion Group (APG)
Mailing Address: 8 Boulevard de Dunkerque – 13002 Marseille
Phone: +33 4 20 10 56 40
E-mail: resamrs@apg-ga.com
Working hours: Mon - Fri 09:30 - 12:30 / 13:30 - 17:30
Contact for Gabon
City Office
City:
Libreville
Address:
Glass - London, parcelle no 176
Mailing address:
P.O. Box 12802 Libreville, Gabon
E-mail:
AmareB@ethiopianairlines.com
Phone:
City office: 00241 05931660, 0024101741315
Working hours:
Mon - Fri 08:00-15:30,
Airport Office
Airport:
Leon Mba International Airport
Address:
Terminal Building, 1/F
Mailing address:
P.O. Box 12802 Libreville, Gabon.; Office No. 144
Phone:
Airport Senior Agent:00241 05316666; Customer Service Officer
E-mail:
LBVAgent@ethiopianairlines.com;
Working hours:
Mon - Fri 08:00-15:30,
Contact for Germany
Global Call Centre
0800 0006062
24 hours all year round
City:
Frankfurt, Germany
City Ticket Office:
General Sales Agent (Aviareps AG)
Address:
Kaiserstrasse 77 60329 Frankfurt/Main Germany
Phone:
Reservation
+49 (0) 69-770 673 052
Sales
+49 (0) 69 770 673 053
Fax:
+49 (0) 69 770 673 028
Email
Reservation
ReservationsET.Germany@aviareps.com
Sales
salesET.Germany@aviareps.com
Google Map Location:-
https://goo.gl/maps/CXioWGGHSZ42
Working Hours
Mon-Fri 09:00AM – 06:00PM
Airport Office
Office at the Airport
Address:
Terminal 1, Hall B Counter 526 Frankfurt Airport
Phone:
Airport Manager
(+49 (0)6969769790)
Fax:
+49-(0)69691945
Email:
FRAAPT@ethiopianairlines.com
Working Hours
Daily
06:00PM to
09:00PM
Cargo:
Address:
Cargo City Süd, Geb. 641; 60549 Frankfurt /Germany
Phone:
+49 69 69805347
Fax:
+49 69 698053 20
Email:
ethiopian.de@atc-aviation.com
Working Hours
Mon-Fri 09:00AM – 06:00PM
Head Office
Address: Bole Road, Ethiopian Airlines Head Office
Tel:
+251-116-656666
Mailing Address
P.O. Box 1755, Addis Ababa
Website:
www.ethiopianholidays.com
Working hours
24/7 throughout the year
For information and services regarding holiday packages, please contact Ethiopian Holidays
Address: Bole Road, Ethiopian Airport Enterprise building first floor
Addis Ababa, Ethiopia
For information and services regarding medical packages, please contact ET Medical Travel
Address: Bole, Ethiopian Airlines Head Office
Addis Ababa, Ethiopia
Contact for Ghana
City Office
City:
Accra
Address:
Cocoa House Ground floor, Kwame Nkrumah Avenue
Mailing address:
GP 3600 Accra Ghana
E-mail:
Area Manager’s: YemisrachAl@Ethiopianairlines.Com (Yemesrach Alemayehu) or
Phone:
+233302664858
Fax:
(233-302) 673968
Working hours:
Mon - Fri Morning 08:00 - 12:00
Airport Office
Airport:
Kotoka International
Address:
Kotoka International Airport
Phone:
+233 24 242 6303
E-mail
accapt@ethiopianairlines.com
Working hours:
Mon - Fri 08:00-12:00 [APT Office hours subject to the seasonal flight schedule]
Reservation Office:
Ethiopian Airlines| c/o Gold Star Aviation
34, Filellinon st. & Amalias Ave.|105 58 Athens - Greece
Tel: +30 210 32 46 706, Fax: +30 210 3225 169
ethiopian@goldstar.gr , http://www.goldstar.gr/
Airport:
Swissport Greece Ground Handling Services
Main Terminal Building , GR-19019
Athens International Airport – Spata-Greece
Email :sph.dsm.pax@swissport.gr
Tel: (+30) 210 35 31 061
Mob: (+30)693 692 4104
Contact for Guinea
General Sales Agent
City:
Conakry
Company:.
Guinée Voyage
Address:
Quartier Almamyah, C. de Kaloum, République de Guinée
Phone:
+224 631 27 00 10
Fax:
(00224) 30 478063
Email
bahibrahimahassane@yahoo.fr
Working hours:
Mon - Fri 08:30 - 17:00 Sat 09:00 - 14:00
Contact for Hong Kong, China
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free HKG:
+852 3008 3642(24 hours all year round )
City Office
City:
Hong Kong
Country:
Hong Kong Special Administrative Region , HK-SAR (PRC)
Address:
Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong.
Mailing address:
Unit 1606, 16F, New East Ocean Center, 9 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong.
Phone:
+852 2117 0233/3968 9035
Fax:
+852 2117 1811
E-mail:
hkgres@ethiopianairlines.com
Working hours:
Mon - Fri 09:00 - 12:45 / 14:00-17:45
Facebook:
https://www.Facebook.com/EthiopianAirlinesHK/
Airport Office
Airport:
Hong Kong
Mailing address:
Unit 5, S019 Level 5 , Passenger Terminal Building 1 Cheong Hong Road ,
Phone:
+852 3150 8122
Fax:
+852 3150 8125
E-mail:
hkgapt@ethiopianairlines.com
Contact for India
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free
Toll free 0008000401687 (24/7 available)
Mumbai Ticket Office:91 22 68460904 (09:00 to 17:00 hours MON to FRI)
Ethiopian Airlines (14000011) Ticket Office
Address:
104 Windfall, Sahar Plaza Complex,
E-mail:
bomres@ethiopianairlines.com
Tel:
022 68460904
Reservations:
Res: Toll Free 0008000401687
Mumbai Airport Office Ethiopian Airlines (14000125)
City:
Mumbai
Address:
E8 – 3060 Level 3
Phone:
66859410 / 66859411/ 28366700 Ext 3514
Fax:
66859412
E-mail:
narendrak@ethiopianairlines.com
Mumbai Cargo Office Ethiopian Airlines
City:
Mumbai
Address:
New Heavy Import Warehouse, 2nd Floor Sahar Cargo Complex Sahar,
Phone:
26828415 / 26828416 Fax:26828417
E-mail:
bomcgo@ethiopianairlines.com
Delhi Airport Office Ethiopian Airlines
City:
Delhi
Address:
Room no -7,Ground level-IV,Terminal III,IGI Airport New Delhi 110 037
E-mail:
Delapt@ethiopianairlines.com
Phone:
49638656 /657 /658 Fax: 49638656
Cargo:
Tel :25653739/40
Website: www.ethiopianairlines.com
General Sales Agents(GSA) in India
Company
BENZY HOLIDAYS PVT LTD (OVQ 14389141)
City:
Ahmedabad
Address:
101 Crystal Arcade, C. G. Road, Navrangpura Ahmedabad 380 006
Phone:
(079) 26403525, 30013430/32 26404557
E-mail:
reservations@benzyethiopian.com & accounts.amd@benzyethiopian.com
Sales Executive
Kaushik Mehta 07820003525 sales@benzyethiopian.com
Admin Incharge
Shoba Kokate 09920213661 shobha@akbartravels.in
Executive Director
Iqbal Mody 09923798441 iqbalmody@benzyholidays.co.in
Company
EXPLORE HIMALAYA TRAVEL INC.
City:
Nepal
Address:
Amrit Marg, Bhagawan Bahal, Thamel, Kathmandu, Nepal GPO Box: 4902
Phone:
00977 1 4423370, 4418400
President:
Mr. Suman Pandey,
Sales Manager:
Mr. Rajesh Gurung ,
Ticketing Desk:
Ms Pampha Budhathoki,
Company
LEONARD TRAVELS PVT LTD (WJX 14383423)
Address:
Tej House 1st floor, 5 Mahatma Gandhi Road Pune 411 001
Phone:
(020) 41227999/ 26056451/ 26131647 Accounts: 41210069
Fax:
(020) 26130782
Manager:
Kajal Bhojwani
E-mail:
kajal@leonardtravels.com;
Campany
RHYTHM TOURS & TRAVELS LTD
Address:
49,Motijheel C/A, Shapla Bhaban, 4th Floor,Dhaka-1000, Bangladesh
Phone:
+88 02 59160681,
Managing Director:
Shohag Hossain,Managing Director
Website:
www.rhythmgroupbd.com
Company
VMS AVIATION AIR SERVICES (PVT) LTD (UBN 07300171)
Address:
ASHALIN COURT, NO.91, 02ND FLOOR
Phone:
0094 11 7550714/15, 011 2559591.
Fax:
0094 11 2580737
E-mail:
vikky@vmsaviation.com 0094777752328
Company
SHARAF CARGO PVT LTD (Cargo)
Address:
Unit-B,2nd Floor, Air Cargo Complex,Old Airport, Ahmedabad 380 004, Gujarat, India
Sales Manager:
Name:Mr. Dharmesh Panchal
Senior Executive:
Mr. Deepak Bhatia
Sales Executive:
Mr. Yogiraj BarotYogiraj.barot@in.sharafcargo.com
Assistant General Manager :
Mr Samir MahajanMahajan@in.sharafcargo.com
Company
Address:
Ethiopian Airlines
contact:
Mr.Srinivasan Jayaseelan- Regional Manager Sales-South India
+ 919677762212 ; E-mail:- srini.jayaseelan@sticgroup.com
Ms Sajitha Menon- Assistant Manager Sales
+91 9986019105
; E-mail:-
sajitha.menon@sticgroup.com
Mr Sam Joseph - Assistant Manager Sales
- Mobile-
+91 9944214925
; E-mail:-
sam.joseph@sticgroup.com
Ms. Talath Nasreen – Manager Reservation & Ticketing, Mobile :- 9945013495
Phone:
(080) 43587900/ 22202408/22256194/22269182/41235446
Fax:
(080) 22202409
E-mail:
etreservation.blr@sticgroup.com
Company
STIC TRAVELS PVT. LTD (RZQ 14381496)
Address:
Alps Building, 1st floor 56 Janpath, New Delhi – 110001
Phone:
(011) 23312304 / 23320845
Fax:
(011) 23329235
Contact :
Mr. Kirubel Shitahun: Mob: 9811139111anju.wariah@sticgroup.com
Company
STIC TRAVELS PVT. LTD (WKG 14000114)
Address:
No 3-5-874/A, Ground floor, Vipanchi Estate,
Ms. Swethna Neelam,
Phone:
(040) 66618755 / 23231451 / 23210131
Fax:
(040) 66612966
E-mail:
hyderabad@sticgroup.com
STIC TRAVELS PVT. LTD (WHQ 14000151)
Address:
Gooptu Villa, 1st Floor, 6/1A Middleton Street, Kolkatta -700071 (West Bengal)
Phone:
+91-33-22890440, 22890441, 22890442
E-mail:
kolkata@sticgroup.com
Mr. Biplab Chatterjee,biplap.chatterjee@sticgroup.com
Company
STIC TRAVELS PVT. LTD (WER 14000136)
Address:
Temple Tower, 672, Anna Salai Nandanam, Mount Road, Chennai – 600035
Regional Manager Sales :
Mr. Srinivasan Jayaseelan
Phone:
(044) 24330211/24351829 24330659/24330098
E-mail:
chennai@sticgroup.com
Company
Address:
2nd floor, 301 Alfa Estate Building – 39,G.T.
contact:
Mr. Amit Sharma-Mobile 9815024589; amit.sharma@sticgroup.com
Phone:
(0181) 2232056/58
Fax:
(0181) 2230961
E-mail:
jallandhar@sticgroup.com
Company
STIC TRAVELS PVT LTD
Address:
Corporate Office Only STIC Travel Group2nd Floor, Tower C,
Phone:
0124 4595300
Fax:
0124 4114196
E-mail:
info@sticgroup.com
Contact:
kerala@sticgroup.com
STIC TRAVEL GROUP
Contact for Indonesia
General Sales Agent ( GSA )
Company
PT Aviaventura Aero Agensy
City:
Jakarta
Address:
4th Floor, Suite B , Mega Plaza
E-mail:
info@ethiopianairlines.id
Phone:
+(62-21) 5212152
Fax:
+(62-21) 5212148
Working hours:
Mon - Fri: 08:30 – 17:00
Contact for Ireland
For Reservations, Sales, arrival/departure, ShebaMiles, and other
enquiries
Call Centre:+353 768888303
City:
Dublin
City Ticket Office
Address:
Ethiopian Airlines, Mezzanine Floor, Level 3 Terminal 1 Dublin Airport, Ireland
City:
Dublin
Traffic and Sales Manager:
destadm@ethiopianairlines.com
Contact for Italy
PASSENGERS
Global Call Center +251 116 179 900
City: Rome, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR Group)
Address: Via Leonida Bissolati 54, 00187 Rome
Phone: + 39 0648771370 for Sales and
Reservations
Email
Sales and Reservations: ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com ethiopiancustomercare.italy@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
City: Milan, Italy
City Ticket Office: General Sales Agent for Passengers (Distal and ITR Group)
Address: Via Paolo da Cannobio 2, 20122 Milan
Phone: + 39 0648771370 for Sales and
Reservations
ethiopian.italy@distal.it
Group sales & Reservations: ethiopiangroups.italy@distal.it
ShebaMiles: shebamiles@ethiopianairlines.com ethiopiancustomercare.italy@distal.it
Working Hours Mon – Fri 09.00AM to 05.00PM
For delayed luggage upon arrival
Web: http://www.worldtracer.aero/filedsp/et.htm
Airport Office
City:
Rome
Address
Aeroporto L.da Vinci-Palazzina EPUA
E-mail:
romapt@ethiopianairlines.com
Phone:
+39 6 65954123
Check in Terminal:
Departure Hall Terminal 3
Arrival:
Arrival Hall Terminal 3
Baggage Service:
Alitalia-Lost and Found Baggage Service@ Arrival Hall Terminal 3.
Ticket Desk Counter:
Ethiopian Airlines Ticket Desk Counter
Airport Office
City:
Milan
Address
Malpensa Airport
E-mail:
mxpapt@ethiopianairlines.com
Phone:
+39 274866661
For delayed luggage tracing (up to first 4 days)
Phone:
+39 02 58581285
Working hours:
24 hours all year round
Online baggage tracing:
http://www.worldtracer.aero/filedsp/et.htm
Working hours:
Mon-Fri: Morning: 09.00-13.00
Address: Bole Road, Ethiopian Airport Enterprise
Building 1st floor
Addis Ababa, Ethiopia
Phone: +251 116 656666 option 3
Email: etholidays@ethiopianairlines.com
Website: www.ethiopianholidays.com
Working Hours: 24/7 throughout the year
CARGO
General Sales Agent - Cargo
GSA:
Cargo
Name:
Airconsult
Code:
MIL
City:
MILAN
Country:
ITALY
Position:
Sales and Reservation
E-mail:
et.cargo@airconsult.it
Telephone NO:
Country Code: +39
Fax Number:
58581187
Working Hours:
9:00-13:00 13:00-17:00
General Sales Agent - Cargo
GSA:
Cargo
Name:
Air consult
Code:
ROM
City:
ROME
Country:
ITALY
Position:
Sales and Reservation
E-mail:
Airport: et.cgo@airconsult.it
Telephone NO:
Country Code: +39
Fax Number:
54242534
Working Hours:
9.00-13.00 14,00-18.00
Contact for Japan
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:
006633813414
General Sales Agent
Company
Western Associate Inc
Mailing address:
ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo, 107-0052, Japan
Phone:
+81-50-3388-2937
Fax:
81 3 6234 0287
E-mail:
et-reservation@wai.co.jp
Working hours:
Mon-Fri 9:30 to 11:30
Contact for Jordan
General Sales Agent
Company
Alpha International For Travel
Address:
Amman- Al Shmesani Abd AL Hamed Sharaf Street
Bulding Nbr 61
Phone:
+962-6-5667100- 5673100
Fax:
+962-6-5667102
E-mail:
Sales@alpha-intern.com
URL:
www.alpha-intern.com
Contact for Kenya
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:
+254 20 3892349
24 hours all year round
Nairobi City Office
City: Nairobi
Address: Bruce House Muindi Mbingu Street
Mailing address P.O. BOX 42901 - 00100 Nairobi
E-mail: nbores@ethiopianairlines.com nbocto@ethiopianairlines.com
Phone: + 254 202296000
Fax: +254 02 2219007
Working hours: Mon - Fri 08:30 – 17:00
Nairobi Airport Office
City: Nairobi
Airport: Jomo Kenyatta International Airport Terminal 1C
Address: Unit 2, Jomo Kenyatta International Airport, Nairobi
Phone: +254110922345
Fax: (+254 20) 221 9007
E-mail: nboapt@ethiopianairlines.com
General Sales Agent (Cargo)
City: Nairobi
Company Africa Direct Limited
Mailing address JKIA African Cargo Building 2nd floor Room S28 Block B
Phone: Landline: +254 20 827480
Fax: +254 20822709
E-mail: Etoperations@ethiopiancargo-kenya.com
Mombasa City Office
City:
Mombasa
Address: TSS Tower, Nkrumah Road
Mailing address P.O. BOX 94600-80115 Mombasa, Kenya
Phone : Reservations: +254 41 2319977/79
E-mail: mbare@ethiopianairlines.com
Working hours: Mon - Fri 08:30 – 17:00
Mombasa Airport Office
City: Mombasa
Airport: Moi International Airport
Address: Terminal 1
Phone: Landline: +254 41 2011199
E-mail: mbaapt@ethiopianairlines.com
Contact for Kuwait
City Ticket Office
City: Kuwait Address: P.O.BOX 576, 13006 SAFAT - KUWAIT OSAMA TOWER NEXT TO SUAD COMPLEX Phone: Reservation: 22270600 EXTENSION : 2303/2304/05/06 Fax: E-mail: Reservation: AllKWIETCTOStaff2@ethiopianairlines.comXavier@ethiopianairlines.com MekdesD@ethiopianairlines.com Website: www.ethiopianairlines.com/KW/EN/ Working hours: 09:00AM – 6:00PM
Airport Office
Address: Kuwait City - Fahad Al Salem Street, Phone: Airport Contact : +965 989 68 479 E-mail: AllKWIETAirportStaff@ethiopianairlines.com Working hours: During the flight operations only Google Map Directions(Location) : Click here to check Map Directions(Location)
Contact for Lebanon
City Office
City:
Beirut
Country:
Lebanon
Address:
Ethiopian Airlines, Clemenceau st.Gefinor center Bloc-D, 2nd Ground Floor, Beirut
Mailing address
Beirut, Lebanon
E-mail:
Beyres@ethiopianairlines.com , AmanuelY@ethiopianairlines.com
Phone:
+961-1752846/7
Fax:
+961-1752845
Working hours:
Mon - Fri 08:00 – 16:00
Airport Office
Airport:
Rafic Hariri International
Address:
Airport Raod, 1st Floor room number 1114
E-mail:
EmebetD@ethiopianairlines.com
Phone:
+961 162 9814
Working hours:
2200 - 0600(Mon - Sun)
General Sales Agent
Company
Orthodoxou Aviation Group (Managing Director)
Country:
Cyprus city: Larnaca
Address:
Orthodoxou Tower, 44 United Nations Street
E-mail:
aorthodoxou@orthodoxou.com.cy , ecosta@orthodoxou.com.cy
Phone:
+357-24841150/22765990
Country:
Jordan city: Amman
Company
Alpha International
Phone:
+962-6-5667100/1/2
E-mail:
Ali@Alpha-Intern.com
Country:
Syria city: Damascus
Address:
Furdos Street
E-mail:
moutaz2728@yahoo.com
Phone:
+963-112216265/2211941
Contact for Madagascar
GSA City1: Antananarivo, Madagascar City Office Company Friends Travel & Aviation. Address Immeuble Ex-Sicam, enface Cosmos, Analakely, Antananarivo Phone: Reservations +261 34 07 637 91 / 96 / +261 34 07 630 03 Fix line: +261 20 22 307 34 Skype: kamalkelwani2 E-mail: Reservation - tnrsales@ethiopianairlines.com ; Supervisors – kamalk@ethiopianairlines.com
Area Manager – biniyamd@ethiopianairlines.com Working hours: Mon - Fri 08:00 – 17:00
Contact for Malawi
City Office
City:
Lilongwe
Address:
GOLDEN PEACOCK MALL, PRESIDENTIAL WAY, GROUND FLOOR ROOM B-04
BOX 30427, CAPITAL CITY LILONGWE 3 MALAWI
E-mail:
LLWCTO@ETHIOPIAN AIRLINES.COM
Phone:
+265 1 772031/1771308/1771002/1776003
Working hours:
Mon - Friday: 07:30 Am - 04:30 Pm
Pm
Airport Office
Airport:
Kamusu International Airport
Address:
Kamuzu International Airport, 1st floor room M23
Phone:
+265 1 700782
E-mail:
llwapt@ethiopianairlines.com
Working hours:
Mon - Sun: 07:30Am - 04:30Pm.
Airport Office
City:
Blantyre
Airport:
Chileka airport
Address:
Chileka Airport
Phone:
+265 1 692011/+265 1 692022
E-mail:
blzapt@ethiopianairlines.com
Working hours:
Mon - Sun: 08:00 Am - 05:00 Pm.
Town office address
Location:
Chibisa House
Phone:
+265992692011 and 2012
E-mail:
BLZCTO@ethiopianairlines.com
Working hours:
Contact for Malaysia
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free:
60392121819
General Sales Agent (GSA)
Company
Abadi Aviation Services Sdn. Bhd.
City:
Kuala Lumpur
Address:
Suite 1603, Level 16 Central Plaza, Box CP73, 34
E-mail:
etkul@ethiopianairlines.com.my
Phone:
(+603) 2141 2190 / 2142 0581 / 0582 / 2142 2060
Fax:
(+603) 2141 0429
Working hours:
Mon – Fri : 09:00 - 18:00
Contact for Mali
City Office
City:
Bamako
Address:
Mali, Bamako, Square Patrice Lumumba
Mailing address
P.O. Box 1841, Bamako, Mali
E-mail:
Digafiem@ethiopianairlines.com
Phone:
+22320226036, (00223) 20 22 20 88 Free Cell: +22366765630
Working hours:
Monday to Thursday 8:00 to 4:30 p.m.
Airport Office
Airport:
Keita International Airport
Address:
First floor
E-mail:
BKOAPT@ethiopianairlines.com
Working hours:
Mon - Thu: Morning: 08:00-12:30 Afternoon: 13:00-16:30
Contact for Mozambique
Airport Office
City
Maputo
Address:
Maputo International Airport
>Phone:
+258 21467805/+258848672917
Email:
MpmApt@ethiopianairlines.com
Working hours:
08:00-17:00
General Sales Agent
Company:
Lusoglobo Tours, LDA
Mailing Address:
Av. Kenneth Kaunda 1174, Sommershield, Maputo
Phone:
Cell: +258823144211/+258875072366
WhatsApp: +258845072366
Landline: +258 21487514/21487517
Email:
etgsampm@ethiopianairlines.com
recepcao.ltours@gmail.com
Working hours:
Mon-Fri 08:00-17:00
Saturday: 09:00-12:00
Sunday/public holidays- Closed
Contact for Namibia
City: Windhoek Address:
Shop No. 7, Kock & Schmidt Building, Corner of Independence Ave. And Garten str
Phone:
+264 61256601 (OFFICE)
+264818619838 ( Area Manager Afework Yibrah)
+264818007818 ( Airport Manager Altaf Shaikh)
+264812671553 (Sales Manager Jitendra Mandani)
Email:
Salesmanager@ethiopianairlines.com (Sales Manager )
Wdhapt@ethiopianairlines.com (Airport Manager)
TsigeG@ethiopianairlines.com (Area Manager)
Working Hours: Mon to Fri ( 8 AM to 17 PM ), Sat ( 9 AM to 13 PM )
24*7 Helpdesk number +264812671553
Contact for the Netherlands
General Sales Agent - Passenger
Company:
Kales Airline Services BV
Address:
WTC Toren A7 – Shiphol Boulevard 145 Box – 145 1118 BG Schiphol, The Netherlands
Phone:
+ 31 20 406 81 44
Fax:
+31 20 405 46 49
E-mail:
airlines.nl@kales.com
Website:
www.kales.com
Contact for Niger
City Office
City: Niamey Address: 1st Floor Euro World Chateau 1, BP: 11110, Niamey – Niger Phone: (Cell): +227 90906540 / +227 90906542 / +227 91856720
E-mail:
Contact for Nigeria
LAGOS CITY OFFICE (CTO)
City:
Lagos
Address:
No. 3 Idowu Taylor St., Victoria Island, Lagos
E-mail:
lossup@ethiopianairlines.com , Lossm@ethiopianairlines.com
Phone:
234-8034380470, 08162561247, 09069385274, 08038411111
Working hours:
Monday - Friday: 08:30-17:00
Bank Accounts
ZENITH BANK :
1011079519(NGN),5070015419(USD), 1011937617 (NGN), 5070082125 (USD)
GT BANK:
0168564227 (NGN), 0168851280 (USD)
CITY BANK :
0001773012(NGN), 0001773029(USD)
FIRST BANK:
2000913858(NGN), 2003452783(USD)
ACCESS BANK
0700240737(NGN), 0700240744(USD)
LAGOS AIRPORT OFFICE (ATO)
ABUJA CITY OFFICE (CTO)
City:
Abuja
Address:
Ethiopian Airlines Silverbird Entertainment Center, Plot 1161,
Memorial Drive, Central Business District. Abuja. Shop N0. 30
E-mail:
Phone:
+234(0)8039759711, (0) 814 199 2990
Working hours
Monday - Friday: 08:30-17:00
Bank Accounts
ZENITH BANK :
1011937617 (NGN), 5070082125 (USD), 1011079519(NGN), 5070015419(USD),
GT BANK:
0168564227 (NGN), 0168851280 (USD)
ACCESS BANK
0700240737(NGN), 0700240744(USD)
ABUJA AIRPORT OFFICE
ENUGU CITY OFFICE
City:
Enugu
Address:
Polopark Mall, Polo Ground, Abakaliki road, Enugu north, Enugu state, Nigeria
E-mail:
Enuapt@ethiopianairlines.com , enuffp@ethiopianairlines.com ,
enucgo@ethiopianairlines.com
Working hours: Monday - Friday: 08:30-17:00
Bank Accounts
FIRST BANK :
2023565616 (NGN), 2023577291 (USD)
GT BANK:
0168564227 (NGN), 0168851280 (USD)
ACCESS BANK
0700240737(NGN), 0700240744(USD)
ZENITH BANK 1011079519(NGN),5070015419(USD),
KANO CITY OFFICE
City:
Kano
Address:
Phone:
Office: +234 (0)8085015334
Working hours Mon-Fri: 08:30 - 17:00
Bank Accounts
FIRST BANK :
2000913858 (NGN)
CITY BANK :
0001773878 (NGN)
0001773885 (USD)
GT BANK:
0168564227 (NGN)
0168851280 (USD)
ACCESS BANK:
0700240737(NGN)
0700240744(USD)
KANO AIRPORT OFFICE
Contact for Norway
Area Profile
Sales/Town office - GSA /Own Office
Full details of office/GSA Aviareps; Øvre Slottsgate 6, 0157 Oslo, Norway ; Mon-Fri; 09:00-16:00
Email etres.norway@aviareps.com
Facebook https://www.facebook.com/ethiopianairlines.no/?ref=aymt_homepage_panel
twitter http://www.twitter.com/flyethiopian
Airport Information
Full details of Ground Handling company SAS Ground handling, Lufthavnvegen, 2060 Gardermoen; 0800-2100; Basic ground handling. ATO service 16:30-20:00; Tanatour service 0047 64 81 27 00
contact - telephone 0047 64 81 27 00
email PAX svc sgsosl@sas.no
Airport Check in area Gardermoen Airport, Check in Area 4, baggage drop off is available, contact the lead Agent at the counter
Check in hours 3hr before departure
Lounge Name OSL lounge; SAS Gold Lounge
Baggage Service
Full details of Handling company SAS Handling; 08:00-17:00
Email bagservice.osl@sas.no;
Contact 4795716693
escalation marianne.holst@sas.no
Lost & Found
Lost & Found Lost and Found
Contact 4764813477
email hittegods@abss.no/td>
website https://avinor.no/en/airport/oslo-airport/plan-your-trip/lost-and-found/
Cargo
Cargo Sales Agent 1 NordicGSA AS; Næringsparkvegen 10, 2060 Gardermoen, Norway ; +4763930690;info@nordicgsa.no; 09:00-17:00
Cargo Sales Agent 2 Abirta Cargo Services; Burgata 01, 182 Oslo Tel 929 94 363; Email cargo@abirta.no
Cargo Handling Oslo Seafood & Cargo Center AS (OSCC) Head Office & Terminal Edvard Griegs Veg 45 2060 Oslo Airport Gardermoen, Norway
Contact - Telephone Import Dept. Tel: +47 63 94 24 03 and Export Dept. Tel: +47 63 94 24 09
email export@oscc.no and import@oscc.no
website https://www.oscc.no/
General country Information
Airport website https://avinor.no/en/
customs country website www.toll.no
visa regulations country website https://www.udi.no/en/
Live Animal/Petc handling any country specific information you need to be incorporated - www.mattilsynet.no
Contacts - for internal use only
Regional Manager Wogayehu Teref; +46 702622268; WogayehuT@ethiopianairlines.com
Traffic and Sales Manager Norway Maedot Yemaneberhan; +4746262227; MaedotY@ethiopianairlines.com
Contact for Oman
General Sales Agent
Company
National Travel Tours
City:
Muscat
Mailing address:
National Travel Tourism, Postal Code P.O. Box 962,
Phone:
00968-24819119/24817676
Fax:
00968-24815815
E-mail:
AkliluTs@ethiopianairlines.com
Contact for the Philippines
General Sales Agent
Company:
Ethiopian Airlines Philippines Branch
Address:
GSA: Pan Euro International 12/F Frabelle Business Center 111 Rada St. Lagaspi Village, Makati City 1229
Phone:
+632 848 0978 to 79
Fax:
+632 848 1859
Email
mnlsales@ethiopianairlines.com
Contact for Poland
Company: TAL Aviation Poland Sp. z o.o. City Warsaw Mailing Address: TAL Aviation Poland Sp. z o.o., Aleja Jana Pawla II 11, 4th floor,00-828 Warsaw, POLAND Phone: +48 22 627 2259 Fax: +48 22 625 3146 Contact person: Mr. Radoslaw Grabski, Country Manager Polandrgrabski@tal.pl , EthiopianAirlines@tal.pl Working hours: Monday-Friday: 09:00 - 17:00
GSA
Company: TAL Aviation Poland Sp. z o.o. Address: Aleja Jana Pawla II 11, 4th floor, 00-828 Warsaw, POLAND Phone: +48 22 627 2259 Email
EthiopianAirlines@tal.pl
Working hours: Monday-Friday: 09:00-17:00
Contact person: Mr. Radoslaw Grabski, Country Manager Poland
Contact for Qatar
City Office
Address:
Diamond Hotel Bldg Tariq bin Zayed Street,
City:
Doha
Phone:
+974 44161010
Fax:
+974 44414928
E-mail:
DOHRES@ethiopianairlines.com, EthiopianAirlinesDoha@ethiopianairlines.com, AllDOHETAirportStaff@ethiopianairlines.com (Airport Office)
Po Box
7377
Working hours:
8:00am-12:00pm and 4:00pm - 8:00pm
Ramadan Working Hours:
9:00am - 1:00pm and 8:00pm - 11:00pm
Cargo Office
Address:
Fahd cargo
Phone:
+974 44341010
E-mail:
fahdcargo@gmail.com
Working
8:00am-12:00pm and 4:00pm - 8:00pm
Ramadan
9:00am - 1:00pm and 8:00pm - 11:00pm
Contact for Republic of the Congo
City Office
City:
Brazzaville
Address:
Avenue Foch face, ministere de l'economie, des finances
Mailing address:
P.O Box 14125
E-mail:
bzvcto@ethiopianairlines.com, bzvsm@ethiopianairlines.com
Phone:
+242-066712020 /+242 05 331 2020/ 06 833 9333
Working hours:
Mon - Fri: 08:00 - 18:00
Airport office
Airport :
Maya-Maya Airport
Email:
bzvapt@ethiopianairlines.com
Phone
00242 0650 80 491
Working hours :
Mon- Sun :8.00AM-6.00PM
City Office
City:
Ponte Noire
City OfficeAddress:
52,Avenue Charles De Gaulle Street,
Email:
PNRCTO@ethiopianairlines.com
Phone:
06 9833563 / 06 670 0252 /065100663
Working hours:
Mon - Fri: 08:00 - 19:00
Airport:
Ponte Noire
Email:
PNRAPT@ethiopianairlines.com
Phone:
242-069281057
General Sales Agent
Company:
Euro World Sarl
Address:
Euro World Sarl,Immeuble Arc-En face chambre de Commerce,
Phone:
+242-06 833 9333 / 06 510 0663
Fax:
31 020 655 3686
E-mail:
rupesh.suchdevani@euro-world.in
Contact for ROMANIA
GSA
Company:
TAL Aviation S.R.Ld
Address:
3-5 Reinvierii Street, Mezanin, Sector 2, Bucharest, Romania
Phone:
+4021 315 1359
Email::
ethiopianairlines@talaviation.ro
Working hours:
Mon-Fri: 09:00-17:00
Contact person:
Iulian Scrieciu, Country Manager Romania
Contact for Russia
GSA
Company:
Aviareps AG
City:
Moscow
Phone:
+7 (495) 937-59-45
Fax:
07 495 937 5951/812 740 3821
E-mail:
ethiopianairlines_ru@aviareps.com
Contact for Rwanda
City Office
City: Kigali Address: UTC Building, office no.25 Mailing address: P.O. Box 385, Kigali E-mail: kglsm@ethiopianairlines.com(Sales Manager)Bezawitt@ethiopianairlines.com (Area Manager) Phone: (250) 525 570440/42 (Reservation & Ticketing) Mobile: (250) 788751585/788220220 (Reservation & Ticketing) Working hours: Mon - Fri: - 08:00 a.m. - 07:30 p.m. (GMT +2)
Airport Office
Airport: Kigali International Airport Address: Departure Terminal E-mail: Allkgletairportstaff@ethiopianairlines.com Phone: (250) 788380677
GSA
Company: Euroworld Travel Services Address: UTC Building,Office #25,P.O.Box No.385,Kigali,Rwanda Phone: (250) 525570440/42 Mobile: (250) 788751585/788220220 E-mail: bmewtskgl@euro-world.in
Contact for Saudi Arabia
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Global call center +251 116 179 900
City Office
City:
Riyadh
Address:
AlZouman Center Old Airport Road (Beside White Palace Hotel)
Phone:
(+966) 11 4782140 / 4789763
Contact hours :
8:30 AM – 5:30 PM
Fax:
(+966) 11 4793155
E-mail:
ruhcto@ethiopianairlines.com RUHAPT@ethiopianairlines.com
ONLINE SALES CONTACT:Jeddah
City:
Jeddah
Address:
Saudi Arabia, Jeddah, Adham Commercial Center, Madina Road
Phone:
Tel: 00966 12 6512365 / 6516614 / 6519609
Working Hours:
08:30AM – 05:30PM
Fax:
00966 12 6516670
E-mail:
BaharoonM@ethiopianairlines.com
ONLINE SALES CONTACT:Riyadh
City:
Riyadh
Address:
Riyadh King Abdul Aziz road, AlZouman Center
Phone:
Tel Office: +966 11 4789763
Working Hours:
08:30AM – 05:30PM
Fax:
E-mail:
EzedinB@ethiopianairlines.com
ONLINE SALES : Dammam
City:
Dammam
Address:
King Abudl Aziz Street, Al-Khobar Silver Tower Building
Phone:
Tel Office: +966 (013) 898 4696
Working Hours:
08:30AM – 05:30PM
Fax:
E-mail:
IbrahimH@ethiopianairlines.com
Contact for Senegal
City Office
City:
Dakar
Address:
Immeuble la rotonde Rue Dr Theze
Mailing address:
P.O. Box 50800 CP18524 Dakar, Senegal
E-mail:
DKRCTO@ethiopianairlines.com
Phone:
00 221 33 823 55 52/54
Fax:
00 221 33 823 5541
Airport Office
Airport:
Leopold Sedar Senghor International Airport
Address:
Leopold Sedar Senghor International Airport
Tel:
00 221 33 820 93 96, 00 221 33 820 93 96 Free
Fax:
00 221 33 823 5541
E-mail
dkrapt@ethiopianairlines.com
Contact for Serbia
GSA:
Pax
Name:
CAT AVIATION
Code:
BEG
City:
BELGRADE
Country:
SERBIA
Position:
reservations
E-mail:
ethiopian@qat.co.rs
Telephone Number:
+381112631327
Fax Number:
2631091
Working Hours:
09:00-16:00
General Sales Agent - Passenger
Company:
CAT Aviation
Address:
Knez Mihailova 30/II, 11000 Belgrade, Serbia
Phone:
+381 11 2631327
Email:
ethiopian@talaviation.rs
Working hours:
Mon-Fri: 08:30-16:30
Contact person:
Veljko Markovic, Country Manager
Contact for Seychelles
General Sales Agent
City:
SEYCHELLES
Company:
Mason's Travel (Pty) Ltd
Mailing Address
Revolution Avenue, Michel Building, Victoria, Mahe, Seychelles
Phone:
Reservation: + 248 4288907/8909, GSA manager +248 4288811
Mailing Address:
P.O. Box 459, Victoria, Mahe, Seychelles
E-mail:
Reservation:EthiopianAirlines@masonstravel.com
Working Hours:
Mon- Fri- 08:00- 16:30, Saturday 08:00- 12:30, Sundays and holydays closed
Airport Office
City:
SEYCHELLES
Phone:
Duty phone: +248 2532802
E-mail:
sezapt@ethiopianairlines.com
Working Hours:
08:30- 18:30 Monday- Sunday including holydays
Contact for Singapore
General Sales Agent (GSA)
Company:
Maple Aviation Pte.Ltd
City:
Singapore
Address:
133 New Bridge Road #14-05 Chinatown Point, Singapore 059413
Ticketing/Reservation:
(65) 6538 5515/ 6860/ 2352
Fax:
+65 6538 3183
E-mail:
reservations.et@maple.com.sg
Operation Hours:
09:00 – 17:30 Monday to Friday
Contact for Slovenia
GSA:
Pax
Name:
CAT AVIATION
Code:
LJU
City:
LJUBLJANA
Country:
SLOVENIA
Position:
reservations
E-mail:
ethiopian@i-fly.si
Telephone Number:
+385912999655
Fax Number:
4360299
Working Hours:
09:00-16:00
General Sales Agent - Passenger
Phone:
+385 91 2999 655
Email:
zeljka.m@tal-aviation.com
Working hours:
Mon-Fri: 08:30-16:30
Contact person:
Veljko Markovic, Country Manager
City: Mogadishu , Somalia
Company: Rugsan travel agency
Address: Sahal terminal KM4
Tel: Reservation: +2526150363999
Mobile: + 252682000888
E-mail: MGQGSSASALES@ethiopianairlines.com
E-Working Hours: Mon-Sun 7:30 AM to 6:30 PM
Airport office
City: Mogadishu
Address: ADEN ADE International Airport
E-mail: AllMGQP@ethiopianairlines.com
Phone: +252613723080/ (Airport Supervisor)
Working Hours: 8:00 AM to 6:00 PM
Contact for Somaliland
General Sales Agent
City:
Hargeisa
Company:
Noble Travel Agency
Address:
26 June main street, Derro Mall
Tel:
Reservation: +252 2 528445
Mobile:
+ 25263 4855950/51/52/53
E-mail:
HGAsales@ethiopianairlines.com
E-Working Hours:
Mon-Sun 7:30 AM to 6:30 PM
Airport Office
City:
Hargeisa
Address:
Egal International Airport
E-mail:
AllHGAETAirportStaff@ethiopianairlines.com
Phone:
+252634882399 (Airport Supervisor)
Working Hours:
8:00 AM to 6:00 PM
Contact for South Africa
Call Center ( Toll-Free ):0875518262 and +27-218197028
Working Hours: 00:01- 24:00 (Monday to Sunday)
For banking in South Africa
Name of the Bank
NEDBANK
Account Number
1965370241
Branch Code:
198765
Please send the proof of payment to ALLJNBETCTOStaff@ethiopianairlines.com
Johannesburg
JNB Ticketing and Reservation
Telephone :
011-326-1190
Email:
ALLJNBETCTOStaff@ethiopianairlines.com
JNBCTORESOFF@ethiopianairlines.com
Working Hours:
08:30 to 17:00 ( Monday to Friday)
Physical Address:
ICONIC BUSINESS PARK
JOHANNESBURG, SOUTH AFRICA
Group Desk :
JNBCTORES2@ethiopianairlines.com
JNB Sales Team
Sales Representative:
Celeste Gordon
Telephone
+27 63 685 2908
Email
Jnbsales2@ethiopianairlines.com
Sales Representative
Sivu Mabuza
Telephone
+27 73 993 2131
Email
Jnbcto@ethiopianairlines.com
JNB Airport
Telephone :
011-390-3819 and 083-325-3347
Email:
jnbapt@ethiopianairlines.com
Working Hours:
09:00 to 17:00 (Monday to Sunday )
Physical Address:
Terminal Building, 3/F, Office No. WL.10
Oliver R. Tambo Int Airport
Management and Administration
Telephone :
011-781-5051
Email :
ChantalP@ethiopianairlines.com
Ethiopian Cargo
Aerolink Consulting (GSSA )
Telephone :
+27 (0)87 150 1900
Emial :
Bookings@aero-link.co.za
Physical Address :
Oliver R . Tambo Int Airport , Cargo Terminal
Web Pages and linkes
Website (Official ) :
www.ethiopianairlines.com
Ethiopian Holidays Website :
https://www.ethiopianholidays.com/
Shebamiles Website ( FFP Program ):
https://shebamiles.ethiopianairlines.com/
Facebook :
https://www.facebook.com/Ethiopianairlines
Twitter :
Ethiopian_SA
CAPE TOWN
CPT Ticketing and Reservation
Telephone :
+27 218791520 and +27 218791524
Email:
cptres1@ethiopianairlines.com
Working Hours:
08:30 to 17:00 ( Monday to Friday)
Physical Address:
47 Strand Street, Cape Town
CPT Sales Team
Telephone :
+27 218791523
Email:
salesrep1@ethiopianairlines.com
Sales Rep ( Terri Brand):
Name: Monica Dlayedwasalesrep1@ethiopianairlines.com
Management and Administration
Telephone :
+27 218791522
Email:
admincpt@ethiopianairlines.com
CPT Airport
Telephone :
021-936-3667 and 081 015 1875
Email:
AllCPTETairportstaff@ethiopianairlines.com
Working Hours:
Monday – Sunday (7 days a week)
1st Floor, International Departures
Cape Town International
Contact for South Korea
City Office
City:
Seoul
Address:
12F, Twin Tree Tower A
Mailing address:
6 Yulgok-ro, Jongro-gu, Seoul, Korea (03142)
Phone:
+82-2-733-0325
Fax:
+82-2-771-1157
E-mail:
etkorea@sharp.co.kr
Working Hours:
MON-FRI 09AM to 06PM
Airport Office
Airport:
Incheon Airport
Address:
#2056, Passenger Terminal, Incheon Int`l Airport
Phone:
+82-32-743-5698
E-mail:
eticnapt@sharp.co.kr
Working Hours:
TUE, THU, SAT: 01Pm to 10Pm
Contact for South Sudan
City Office
City:
Juba
Address:
Airport-Ministries Road Panorama Building Ground Floor
Tel:
+211 927773498(Area Manager)
Email:
JUBCTO@ethiopianairlines.com
Cargo Sales Agent
Contact:
David Njuguna
Address:
Juba Raha Complex, Juba Town, South Sudan
E-mail:
david@freight-in-time.com
Tel:
+211921800678 (Cargo Manager)
Airport Office
E-mail:
NoelK@ethiopianairlines.com
Tel:
+211921488888 (Customer Service Agent)
Contact for Spain
City Ticket Office City: Madrid Address: JORGE JUAN, 68. 1º D
28009 MADRID
Phone: +34 914015701 Fax: +34 914015739 Email: ethiopian@airlinesairmat.com Working hours: Morning: 09:30 - 14:00
Email: madapt@ethiopianairlines.com Working hours: 24 hours
AD Cargo SL ( ET CARGO GSSA ) Offices: MAD Tel: + 34 916 301 823 Email: bookings@aircargob.com
Contact for Sudan
City Office
City: Khartoum Address: Al Amarat, 7th St. , Africa street, Khartoum, Sudan Mailing address: P.o Box 944 Khartoum, Sudan E-mail: WondwossenS@ethiopianairlines.com,
krtres@ethiopianairlines.com,
krtsm@ethiopianairlines.com,
KRTAPT@ETHIOPIANAIRLINES.COM,
Phone: +249-83-762088/92/63/62 Fax: + 249-83-788428 Working hours Sun – Thu 08:00 AM - 03:00 PM Getting there: GoogleMap
Airport Office
Airport: Khartoum International Airport Address: Khartoum Tel: +249-83-790991 E-mail: krtapt@ethiopianairlines.com, Working hours: Operational from 08:00 AM - 03:00 PM
Contact for Sweden
City Office
City:
Stockholm
Address:
Textilgatan 43. 5th floor,12030 Stockholm, Sweden
E-mail:
STO_CTO@ethiopianairlines.com– Reservations
Phone:
+46(0)8 - 440 0060
Fax:
+46(0)8 20 66 22
Working hours:
Mon-Fri 09:00-17:00
Airport Office
Airport
Arlanda International Airport
Address:
Arlanda Airport Terminal 5
Phone:
+46 0859360170
GSA for Cargo
City:
Malmö
Address:
Regementsgatan 8, 1 Tr , Se-211 42 Malmö Sweden
Phone:
+46 4036 3800
Fax:
+46 4036 3818
Email:
adam.gunnarsson@kales.com
Working hours:
Mon-Fri 08:00-17:30
City:
Stockholm
Address:
Söderbyvägen 3C, SE-190 60 Arlandastad, Sweden
Phone:
+46 8 594 411 90
Fax:
+46 8 594 422 44
E-Mail:
adam.gunnarsson@kales.com
Working Hours:
Mon-Fri 08:00-17:30
Contact for Switzerland
City:
GENEVA
City Ticket Office
Ethiopian Airlines Geneva
Address:
Route de l'Aéroport 31, 1215 Le Grand-Saconnex
Phone:
Reservation
0041 (0)22 799 39 00
Area Manager
0041(0)22 799 39 01
Fax:
Working Hours
Monday to Friday,09:00-12:00 /13:00-17:00
Email
Reservation
Ethiopian-Switzerland@aviareps.com Area Manager
Airport Office
Phone:
Email
ALLGVAETAirportstaff@ethiopianairlines.com
City:
ZURICH
Address:
Lavaterstrasse 66, 8002 Zurich, Switzerland
Phone:
+41 44 286 99 68
Reservation
0041 (0)44 286 99 68>
Fax:
Working Hours
Monday to Friday,09:00-12:00 /13:00-17:00
Reservation
Ethiopian-Switzerland@aviareps.com
Contact for Tanzania
Airport Office
Airport:
Julius Nyerere International Airport
Address:
Ethiopian Airlines 1st Floor Rm No 1003
Phone:
(255-656)620 990, (255-786) 285 898, 255 22 2844211-2
E-mail
ALLDARETAirportStaff@ethiopianairlines.com
Working hours:
Mon - Sun: 11:00-18:00
City Office
City:
Arusha
Address:
Boma Road
Mailing address:
P.o.Box 93 Arusha, Tanzania
E-mail:
jrocto@ethiopianairlines.com, arkres@ethiopianairlines.com, Kidestta@ethiopianairlines.com
Phone:
Reservations: (255 - 27) 250 4231 or (255-27) 250 6167
Working hours:
Mon - Fri 08:30 - 17:00, Sat 08:30 - 13:00
Airport Office
Airport:
Kilimanjaro International Airport
Address:
Departure lounge
E-mail:
JROapt@ethiopianairlines.com
Phone:
(255) 2554159
Working hours:
Mon - Sun 13:00 - 17:00
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Ethiopian airlines Global call center (+251) 116656666)
24 /7 throughout the year
City Office
City:
Zanzibar
Address:
Malindi street, Opposite Friday Mosque Zanzibar
Mailing address:
P.O Box 3074 Zanzibar, Tanzania
E-mail:
infomarhaba@zanzinet.com
Phone:
Office: (255-24) 2231527/8, 2232958,
Fax:
(255-24)223152
Working hours:
Mon - Thu 08:30-13:00 / 14:00-17:00
Airport Office
Airport:
Abeid Amari Karume International Airport
Address:
Kisauni Area
Mailing address:
P.O Box 3074 Zanzibar, Tanzania
E-mail:
AllZNZETAirportstaff@ethiopianairlines.com,
Phone:
+255 (0) 774417070
Fax:
(255-24)223152
Working hours:
Mon - Sun: 10:00 -18:00
Cargo request:
E-mail:
Zatcargo@gmail.com
Phone:
+255 773 86 4052 /778839562
GHA Manager Mr Hassan 255 777410114 in case of emergency.
(255-22) 2117063-4-5/2125443, (255-786) 285 899
(255-22) 2117063-4-5/2125443, (255-786) 285 899
(255-22) 2117063-4-5/2125443, (255-786) 285 899
ALLDARETAirportStaff@ethiopianairlines.com
Contact for Thailand
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Global Call Center Toll Free
001800 1562 069 708 OR 025088794
City Office
City:
Bangkok
Address:
18th Floor, Unit 1807 140 One Pacific Palace,
E-mail:
Etbkk@ethiopianairlines.com
Phone:
+66 0 26534366 or +66 0 26534367 Office Landline
+66 0 618234545 or +66 0 627872143 Sales Representative- Mobile
+66 0 818251446 -Area Manager- Mobile
Fax:
+66 0 26534370
Working hours:
Mon - Fri 09:00- 18:00
Airport Office
Airport:
Suvarnabhumi International Airport
Mailing address:
2nd Floor, Unit Z2-016, Airlines Operation Building (AOB)
Phone:
+66 0 21343061 Office Landline
+66 0 818590428 Station Manager Mobile
Fax:
+66 0 21343060
E-mail
bkkapt@ethiopianairlines.com
Working hours
Everyday
Contact for Togo
City Office
City:
Lome
Address:
Hotel Palm Beach, 1 Rue Komore
Mailing address:
P.O. Box 12923 – Lome, Togo
E-mail:
EliasG@ethiopianairlines.com
Phone:
228 22217074 or 228 22218738
Working hours
Mon - Fri 08:00-17:00
Airport Office
City:
Lome
Mailing address:
Aeroport Gnassingbe, Eyadema P.O. BOX 12923, Lome, Togo
E-mail:
AllLFWETAirportStaff@ethiopianairlines.com
Phone:
(228) 22263029 / Mobile Number-92818030
Working hours
Mon - Sun per flight schedule
Contact for Turkey
General Sales Agent - Passenger
GSA:
Pax
Name:
PANORAMA HAVACILIK VE TURIZM LTD
Code:
IST
City:
ISTANBUL
Country:
TURKEY
Position:
Sales & Reservations
E-mail:
ethiopian@panoramaglobal.net
Telephone Number:
+90-212-2315919
+90-212-2192118
+90-212-2192123
Fax Number:
2309171
Working Hours:
City: 09.00- 17.00
General Sales Agent - Cargo
GSA:
Cargo
Name:
AIRMARK Airline Marketing & Services
Code:
IST
City:
ISTANBUL
Country:
TURKEY
Position:
reservations
E-mail:
ethiopiancargo_turkey@air-mark.com
Telephone Number:
+90-212-4441472
Fax Number:
+90-212-2454465
Working Hours:
City: Mon-Fri 08.00 to 18.00
Contact for Uganda
Airport Office
City:
Entebbe
Address:
Entebbe International Airport
Phone:
+256 414 321130
E-mail:
ebbapt@ethiopianairlines.com
Working hours:
Mon - Fri 09:00-18:00
Contact for the United Arab Emirates
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll Free 8000 320 372
City Office
City:
Dubai – United Arab Emirates
Address:
Ground Floor, Al Garhoud Complex (Lootah Building), right hand side
Mailing address:
P.O. Box 7140, Dubai UAE
E-mail:
dxbres@ethiopianairlines.com
Phone:
Reservations - 8000 320 372
Fax:
(9714) 2273306
Working hours:
Ticketing & Reservations: Sat - Thu 08:00AM – 6:00PM
Airport Office
City:
Dubai – United Arab Emirates
Airport:
Dubai International Airport Terminal 1
Address:
Departure Terminal One, Off No. 1018 & 1086 Dubai International Airport
Mailing address:
P.O. Box 7140, Dubai UAE
Phone:
(009714) 5049748, 5049750 , 5049751
Fax:
(9714) 224 4841
E-mail
dxbapt@ethiopianairlines.com
Working hours:
Office shift: Sat - Thu 08:00 - 16:00
General Sales Agent
City:
Dubai – United Arab Emirates
Company:
Asian Air Travel & Tours Agency
Address:
Ground Floor, NR Lootah Bldg, Clock Tower, Port Saeed Rd, Deira, Dubai.
Mailing address:
P.O. Box: 65006, Dubai UAE
Phone:
009714 2980111
Fax:
009714 2999883
E-mail
corporate@nrlgroup.ae
Working hours:
Sat - Thu 09:00 - 18:00
General Sales Agent
City
Abu Dhabi
Company:
Salem Travel Agency,
Address:
Salem Travel Agency, Abu Dhabi, UAE
Mailing address:
P.O.Box 346, Abu Dhabi UAE.
Phone:
+9712 2 6273333, +971 2 6218000
Fax:
009712-6268337
E-mail
info@salemtravelagency.com
Working hours:
Sat - Thu 8:00 - 19:30 (no lunch breaks on shift basis)
ET Cargo Office
City:
Dubai – United Arab Emirates
Address:
Dubai Cargo Village, DNATA Building, FG1,Flat 3028 B,3rd floor Dubai.
Mailing address:
P.O. Box 7140, Dubai UAE
E-mail:
dxbcgo@ethiopianairlines.com>
Phone:
(009714) 2822880
Fax:
(009714) 2822655
Working hours:
Sat - Thu 09:00AM – 6:00PM
Contact for the United Kingdom
Phone: +44 1753967980 Office Working hours: 09:00 to 17:30 Mon to Friday (Calls answered 24/7)
Airport Office: Manchester Airport
Mailing address: Room 3366B, Terminal Two, Manchester Airport, Manchester, M90 1QX E-mail: manapt@ethiopianairlines.com
Please note that our airport offices are not open for enquiries such new bookings, flight date changes, cancellations, refunds etc.
For such enquiries, please contact the UK office.
Cargo Office Contact Details: Office Telephone: Heathrow: Exports : +44 (0) 1614377360
Heathrow: Imports: +44(0) 1784 425150
Manchester: Exports : +44 (0) 161 4377360
Manchester: Imports: +44(0) 161 4902568
Dublin: Exports: +353 (0) 86 851 6621
Dublin: Imports: + 353 (0) 1 8125610
Contact for the United States of America
For Reservations, Sales, arrival/departure, ShebaMiles, and other inquiries
Toll Free 1 800 445 2733 - 24 hours all year round
WASCTO@ethiopianairlines.com
City Office
City: Washington DC Country: United States of America Mailing address:
3133 Mt. Vernon Avenue, Alexandria, VA 22305 E-mail: WASCTO@ethiopianairlines.com Phone: 703 682 0570 and/or Toll free 1-800 445 2733 Fax: 703 682 0573 Working hours: Mon - Fri : 09:00am - 05:00am
Airport Office
Airport: Washington Dulles International Airport Address: Ethiopian Airlines, 1 Saarinen Circle, Tel: 703 572 6809 Fax: 703 572 8738 E-mail wasapt@ethiopianairlines.com
General Sales Agent – Cargo only
East USA (Washington DC, Chicago and all East part of USA)
West USA (New York, New Jersey, Miami and all West Part of USA)
Ethiopian doesn’t accept cargo from individual cargo clients out of the US but from known shippers, the below are some of CBP certified known shippers that can get you cargo services on Ethiopian. You may reach out to any one of your choosing.
Known Shippers USA/FF
Name
Contact Phone
In-Time Shipping
516-758-7719
AFricgo
240-641-8828
Nathan Cargo
703-953-3949
A2Z
703-751-2000
All freight
703-658-4320
Global Cargo
410-698-2035
Cargo link
281-449-7755
About Inbound/Import Shipments destined to US cities other than our online points.
-All shipment trucked to the final destination in US needs to be collected from the trucking company “Forward Air”. You can also track your shipment on Forward Air tracking site by using the shipment AWB number without
the first three-digit code-071 on the following site.
https://www.forwardair.com/
Airport Office
Airport:
Newark Liberty International Airport
Address:
18 terminal
B , level 3 Newark Liberty International A
irport , Newark NJ 07114
Tel:
973 353 0223
Fax:
973 353 0222
E-mail
NYCAPT@Ethiopianairlines.com
Cargo Handling Company
Company name:
Swissport
Address:
618 South Access Rd. Chicago, IL 60666
Tel:
847 957 0969
Contact for Vietnam
General Sales Agent
Company
Vector Aviation Co.Ltd
City:
Ho Chi Minh
Mailing Address
62 Nguyen Cu Trinh str., Pham Ngu Lao Ward, Dist. 1st., Ho Chi Minh City , Viet Nam
Phone:
(+8428)3838 6918 – (+8428)3837 9977
Fax:
(+8428) 3838.9025
E-mail:
ethiopianairlines.sgn@vector-aviation.com.vn
Contact for Zambia
City Office
City:
Lusaka
Address:
Ethiopian Airlines, Katima Mulilo Road, Olympia, Lusaka, ZambiaOffice No.201, 2nd Floor, Sun Share Tower, Plot No. 15584/2
Mailing address:
P.o.Box 32240 Lusaka, Zambia
Mobile:
+260955236401/+260979821971
Phone:
+260211236401/02/03
E-mail:
Verab@ethiopianairlines.com,AmanW@ethiopianairlines.com
Working hours:
Mon - Fri:08:00 to 04:30
Airport
City:
Lusaka
Airport:
Kenneth Kaunda International Airport
Address:
Main Terminal Building
Mailing Address:
P.O. Box 32240 Lusaka, Zambia
Mobile:
+260955271141
Telephone:
+260211271141
Email:
LUNAPT@ETHIOPIANAIRLINES.COM
Working Hours:
9:30 to 16:00
Cargo
City:
Lusaka
Airport:
Kenneth Kaunda International Airport
Address:
Bid Air-Main Terminal Building
Telephone:
+260211271178 - Mildred
Email:
easadmin@iconnect.zm
Working Hours:
09:00 to 16:00
Contact for Zimbabwe
City Office
City:
Harare
Address:
159 Second street Extension, Belgravia, Harare
E-mail:
HRECTO@ethiopianairlines.com , CarolineN@ethiopianairlines.com
phone:
Working Hours:
Monday to Friday 08:00 O LT – 0430 LT
Saturday 08:00 LT – 12:00 LT
Airport Office
City:
Harare
Phone:
Airport Office: +2634575191
Working hours:
Monday to Sunday : 08:30AM-04:30PM
Airport Email:
HREAPT@ethiopianairlines.com
City Office
City:
Victoria Falls
Address:
Sawanga Mall ,1865 A chinotimba township Shop #3
Phone:
Reservation: +263 213 284 1111
E-mail:
Working Hours:
Mon-Fri: 08:00AM-04:30PM
Airport Office
City:
Victoria Falls
Address:
Victoria Falls International Airport, Zimbabwe
E-mail:
VFAAPT@ethiopianairlines.com (Group Email Addresses)
Phone:
Airport Office:+263712837247
Working Hours:
Monday to Sunday : 08:30AM-04:30PM
