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Combine elegance & relaxation during your time at our exquisite lounge inside Addis Ababa Bole International Airport.
Yes, you can purchase your lounge access from the agents at Addis Ababa Bole International Airport.
The services included in the pass are;
You can purchase your lounge pass online; through our website & mobile app, from any of our offices at local ticket offices and Addis Ababa International Airport.
All forms of payment currently applicable for ticket sales is also applicable for lounge pass purchase. These options include credit/Debit card, through bank transfer, bank deposit and cash.
You can enjoy the services for free if you are a platinum or gold member of Ethiopian Sheba miles at the Sheba Platinum lounge. Other members will be charged for accessing this lounge.
This service is currently available for Addis Ababa Bole international airport Sheba Cloud Nine & Sheba Platinum/Gold lounges. Lounge located at terminal 2 only.
Yes, you can make a change to your lounge pass along with your flight booking subject to availability of the service on the changed date.
If you cancel your lounge pass voluntarily, the lounge pass fee will be non-refundable. Refund is only applicable for involuntary changes such as;
You can request refund by filling this form and your refund will be processed in the shortest possible time. You can also contact our global contact Center by emailing at email@example.com or by calling on our Global Contact Center Numbers.
The lounge access receipt is valid for one year from the date of issue.
Visit the nearest Ethiopian Airlines sales office/Ticket offices or contact us through our Global Contact Center Numbers.
Open lounge access receipts can be re-issued if not used before the validity of the pass expires by visiting the nearest Ethiopian airlines sales office/Ticket offices or contacting us through our global contact center numbers.