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Seguro de viaje

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Click here to get information about baggage restrictions

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Nota : Es obligatorio presentar el documento al momento de emitir el boleto (si el pago se realiza en las taquillas de la ciudad / aeropuerto) y, en el momento del check-in, a la aerolínea a pedido. El no presentar los documentos requeridos puede resultar en la denegación del pasajero del vuelo y el reembolso del boleto después de las deducciones de penalización aplicables.

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

Servicio de seguros de viaje

Viaja inteligente. Viaja protegido

Pueden surgir imprevistos antes o durante su viaje. El seguro de viaje de Ethiopian Airlines le ayuda a protegerse frente a los riesgos habituales, brindándole tranquilidad desde el momento en que realiza la reserva hasta que regresa a casa.

Este seguro de viaje se ofrece en colaboración con Awash Insurance y a través de sus distintas reaseguradoras globales. Se trata de un servicio complementario opcional que proporciona protección y asistencia en caso de incidentes imprevistos relacionados con el viaje, sujeto a los términos y condiciones de la póliza.

¿COMO FUNCIONA?

¿COMO FUNCIONA?

  1. Reserva tu vuelo online en Ethiopian Airlines.
  2. Seleccione la opción "Seguro de viaje" (Travel Insurance) durante el proceso de reserva.
  3. Realice el pago y reciba la confirmación.
  4. Consulte los detalles de su compra y la póliza en el correo electrónico que recibirá.
  5. La cobertura es proporcionada por el socio asegurador autorizado de Ethiopian Airlines.

El seguro de viaje es un complemento opcional que proporciona cobertura ante ciertos imprevistos, como la cancelación del viaje, emergencias médicas e interrupciones del viaje, sujeto a los términos y condiciones de la póliza.

El seguro de viaje solo se puede adquirir durante el proceso de reserva de vuelo online en ethiopianairlines.com o a través de la aplicación móvil de Ethiopian Airlines.

No. El seguro de viaje debe seleccionarse y comprarse en el momento de la reserva online y no puede añadirse posteriormente.

No. El seguro de viaje es opcional y ofrece una tranquilidad adicional para su viaje.

El seguro de viaje es proporcionado por el socio asegurador autorizado de Ethiopian Airlines y se rige por los términos y condiciones de la póliza de la aseguradora.

La cobertura puede incluir beneficios como cancelación o interrupción del viaje, emergencias médicas y otros riesgos específicos relacionados con el viaje. Se aplican detalles de cobertura, límites y exclusiones.

No. Este servicio está disponible exclusivamente para billetes comprados a través de los canales de reserva online oficiales de Ethiopian Airlines.

Una vez contratado, la confirmación de su seguro de viaje se emitirá junto con la confirmación de su reserva de vuelo.

Todas las reclamaciones y consultas relacionadas con el seguro deben dirigirse al proveedor del seguro, tal como se indica en el documento de la póliza.