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我们的客户关系专员将接待埃塞俄比亚航空公司航班的所有到港旅客,引导其通过护照检查处和行李认领区,并引导转机乘客通过转机出口。
持有这些国家许可签证的国民在到港时需要接受机场移民办公室的检查,方可进入埃塞俄比亚。所有其他人员必须持有入境签证并且必须通过护照检查处。
点击此处查看到港许可签证的国家名单。
等待检查护照时,乘客可观看宽屏显示器,了解在何处领取行李。
行李认领区有一个小型的免税店。此外,还有银行和本地移动电话亭。
埃塞俄比亚航空公司还在行李认领区设立一个客户服务台和办公室,每天24小时提供服务,全年无休。对于丢失或损坏的行李,我们的客户服务代表将向您提供协助。
埃塞俄比亚海关拥有绿色和红色通道。但是,请做好准备,您的行李和手提包将进入行李X光机进行安检。
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