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所有办理登机手续柜台在航班起飞前三个小时向乘客开放并且在航班起飞前一个小时关闭。乘客需确保携带已确认的预订单和出行文件,按照目的地和转机地的顺序出示给柜台工作人员。乘客必须确保行李不超过具体航班的重量/件数限制。超出免费行李额的行李重量和件数将产生额外费用。
Cloud Nine乘客以及持有ShebaMiles 白金卡\金卡 卡会员卡的常旅客可使用单独的柜台办理登机手续。Cloud Nine以及ShebaMiles 白金卡\金卡会员办理好登机手续后,其将获得一份邀请函,使用位于出发机场的Cloud Nine休息室和ShebaMiles休息室。
对于个人服务,机场登机手续办理柜台的热情员工将很高兴为您提供帮助。工作人员将确保您的行李托运至最终目的地并向您提供登机牌。
自助办理登机手续
自助办理登机手续将节省时间并简化过程。自助办理登机手续共有五个步骤,乘客可在机场自行办理登机手续:
托运行李乘客的免费托运行李限额取决于舱位和出发地及目的地。
客舱/手提行李:对于所有埃塞俄比亚航空公司航班的公务舱,您可以携带两件手提行李,最大重量不超过7公斤,并且尺寸不超过20x40x55厘米或8x16x22英寸。
请联系最近的埃塞俄比亚航空公司售票处了解更多具体信息
机票联上显示的时间是飞机的起飞时间。为了及时办理登机手续,乘客需在飞机起飞前提前2个小时到机场的办理登机手续柜台办理登机手续。
从亚的斯亚贝巴机场起飞,需提前3个小时到机场办理登记手续
往返美国,需提前4个小时办理登记手续
在有限时间内没有完成值机的乘客,请知悉:埃塞俄比亚航空保留拒绝接受晚于航班起飞前2小时值机的乘客。
夜间从亚的斯亚贝巴起飞至美国,加拿大以及欧洲的航线,将在埃塞俄比亚白天当地时间13:00开始办理值机手续。
乘坐境内的航班时,乘客需要提前于计划起飞时间一小时到达值机柜台办理手续。网络值机的乘客需要在飞机起飞前30分钟到达登机口,如果有行李需要托运,则需要在飞机起飞前45分钟到达值机和行李托运柜台。
并且,由于亚的斯亚贝巴机场安检原因,当地已值机的旅客不允许直接出去会见亲友,否则须继续通过移民流程
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