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一楼的转机柜台为转机乘客顺利转机提供便利。对于转机航班的等待时间超过8小时并低于24小时的乘客，转机柜台将为乘客安排酒店住宿，前提是乘客持有转机/入境签证。对于符合条件在抵港时获得转机签证的国民/公民，转机台将为持有转机签证的乘客提供便利。航空公司将为转机乘客往返酒店提供接送服务。
多家酒店在抵港大厅设有酒店联系处，供希望预订酒店客房的乘客离开航站楼前订好客房 抵港大厅内还设有租车处和的士乘车处，并且可在离开航站楼前安排好租车服务。
此外，抵港大厅内还有多家咖啡厅，乘客可在咖啡厅内等待接送。
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