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根据运输部“增强航空公司乘客保护条例(《美国联邦法规》第14篇第259部分)”,埃塞俄比亚航空公司承诺为每趟航班提供便利、无忧的免费服务。
埃塞俄比亚航空公司的长时间停机坪延误应急计划(以下简称“埃塞俄比亚航空公司应急计划”或“应急计划”)描述了在长时间停机坪延误期间,埃塞俄比亚航空公司根据美国运输部(DOT)条例将采取的措施。关于埃塞俄比亚航空公司的应急计划,可浏览官网www.ethiopianairlines.com。
. 埃塞俄比亚航空公司的目标是为每一趟航班的乘客带来安全、愉快的体验。当埃塞俄比亚航空公司航班乘客遇到涉及长时间停机坪延误的不正常情况时,将启动埃塞俄比亚航空公司的应急计划。在大多数情况下,长时间停机坪延误的原因超出埃塞俄比亚航空公司的合理控制范围(比如天气事件、当天空中交通管制(ATC)系统失效、政府限制和机场施工项目)。. 另外,有时候还会因航线运营而出现预期航班延误。埃塞俄比亚航空公司采取下列应急计划,以便能够有条不紊地掌控局面。
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