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.jpg?sfvrsn=d31c9df4_0 "Et exchange (2)")
Rules and Regulations for Exchange
- Make sure to provide full information while completing the form.
- Price is always subject to change.
- If a date change is requested on or after the flight date, an additional NO SHOW fee will apply.
- For bookings originally made on mob app/Ethiopian Airlines official website you may directly process exchange by click here
- For Ticket exchange and Refund policy due to Covid-19 Click here.
- Please be advised that this request will not be reversed once application is submitted by filling out this form.
Rules and Regulations for Refund
- Make sure to provide full information while completing the form.
- If refund is requested on or after the flight date, an additional NO SHOW fee will apply.
- Due to many refund requests because of COVID-19, the refund process might take up to three to four weeks.
- For ticket issued by travel agency, please contact the respective office where the ticket is issued for refund request.
- For the ticket originally purchased by cash, kindly communicate to the respective office where the ticket is issued.
- For bookings originally made on mob app/Ethiopian Airlines official website you may directly process refund by click here
- In case of service interruptions due to airline's schedule change and cancellations, complete below refund form for extra services such as; Seat selection, Upgrading, Extra Baggage requests, WIFI services, Lounge access and Priority Boarding.
- You have the option to keep your ticket open and use it at any time within one year from the ticket issuance date.
- Please be advised that the booking will be cancelled for the entire journey.
- Please be advised that this request will not be reversed once application is submitted by filling out this form.
