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PAX to/from America & Canada
Untitled Document
Important Notice to Passengers to and from America and Canada
  1. While traveling, please make sure that your passport is valid for at least six months.
     
  2. Have appropriate visa and other travel documents for your destination and transit points.
     
  3. Please note the arrival and departure dates, time of your flight including time of arrival at the airport. Please be on time.
     
  4. Please advise if you have a special meal request(s) (Fasting, Vegetarian, Medical, Muslim, Baby food, etc…), upon booking your flight or buying your ticket.
     
  5. Your check-in free baggage allowance is as follows:
     
      Cloud 9 Economy Class
    Piece 2 2
    Weight per piece 32 kgs (70 Lbs) 23 kgs (50 Lbs)
    Total Dimension (L+W+H) 158 cms (62 inches) 158 cms (62 inches)

    Any piece in excess of the specified limit above shall be considered as excess and if the weight of the extra baggage or the free baggage allowance is more than 32 kgs (70 Lbs), Ethiopian Airlines will not accept the baggage for carriage. In addition items packed in carton boxes, plastic bags, and any other poor packing material are not acceptable for carriage.
     
  6. Please note that excess baggage charge applies to the following conditions:

    For flights from Washington D.C. to Addis Ababa and beyond
     
    1. USD150.00 and USD210.00 will apply for each additional piece (bag) weighing up to 23 kgs (50Lbs) and 24 kgs up to 32 kgs (51-70Lbs) respectively on the sectors Addis Ababa to Washington D.C or vice versa.
       
    2. Between USD150.00 and USD200.00 and between USD210.00 and USD260.00 will apply for each additional piece (bag) weighing up to 23 kgs (50Lbs) and 24 kgs up to 32 kgs (51-70Lbs) respectively on the sector from Washington D.C. to any other destination other than Addis Ababa on Ethiopian Airlines’ route network. Please note that the rate varies based on the destination.
       
    3. USD200.00 shall apply for each additional piece (bag) weighing 23 kgs (50Lbs) on the sector Addis Ababa to a destination beyond Washington D.C. within the US.
       
    4. For passengers originating from USA, outside Washington D.C the excess baggage rate from origin up to Washington D.C is determined by the carrier you are using and the origin you are departing from.
       
    5. In Economy Class, when the number of pieces is within the free baggage allowance while the weight of the bags is over 23 kgs but less than 32 kgs (51 – 70Lbs) the excess baggage charge will be USD60.00 per each bag.
       
    For flights from Toronto to Addis Ababa
     
    1. CAD180.00 will apply for each additional (extra) piece (bag) weighing up to 23 kgs (50Lbs) on the sectors Addis Ababa to Toronto or vice versa.
       
    2. In Economy Class, when the number of pieces is within the free baggage allowance while the weight of the bags is over 23 kgs but less than 32 kgs (51 – 70Lbs) the excess baggage charge will be CAD 80.00 per each bag.
       
  7. Your hand baggage allowance is as follows:li>
     
      Cloud 9strong> Economy Class
    Piece 2
    Weight per piece 8 kgs (17 Lbs) 7 kgs (15 Lbs)
    Total Dimension (L+W+H) 115 cms (45 inches) 115 cms (45 inches)

    1. Food items are not allowed to be carried in the cabin/inside the hand baggage.
       
    2. Hand baggage beyond the dimension and weight indicated above will not be accepted in the cabin and will be loaded in the aircraft along with the checked in bag and if the total piece and weight of the bags exceeds the free baggage allowance, the excess shall be charged as per item 6 above.
       
    3. Please affix your name and address label on and inside your baggage. This will help us identify the bag in case the baggage tag/label attached outside is detached or lost.
       
    4. Please do not put valuable items such as money, jewelry, cameras and other expensive electronic items in your check-in baggage. If hand baggage is collected at the check-in counter or at the gate due to its size and weight being above the allowed limit (as mentioned above), please make sure to take out all valuables and important documents before your hand bag is sent as checked-in baggage. The airline will not be liable for the damage and loss of valuable items in the hand baggage.
       
    5. Any type of liquid material is not allowed to be carried in the hand baggage if it is more than 3 ounces (85 ml) container and total number of pieces of the liquid container is above three and undeclared. However, medications, baby formula, and food are allowed in reasonable quantities exceeding 3 ounces (85 ml) provided it is declared and presented to security personnel.
       
    6. It is strictly forbidden to carry toy or replica guns, razor blades, household cutlery, knives, scissors, knitting needles etc. in your hand baggage.
       
  8. For your own security and the flight’s safety, please do not accept any items from anyone as you will be held responsible and accountable for the contents of any of the items found in your custody. Ensure that your bags remain with you until the time the airline accepts the bags for carriage and also make sure that an object that you don’t know is not placed in the bags.
     
  9. Check-in process at the Addis Ababa Bole International Airport will start three hours before the scheduled time of departure. The Economy class counters will be closed one hour before the scheduled time of departure and the Cloud Nine counters will be closed 45 minutes before the scheduled time of departure. Thus, please arrive at the airport before the counters are closed.

    We strongly recommend that passengers should arrive at the Washington Dulles Airport 4 hours prior to departure in order to allow ample time for the queuing and security clearance. The airline reserves the right to refuse boarding of any passenger arriving at the check-in counter later than two hours prior to departure even if they have confirmed booking and tickets.
     
  10. As per the customs regulations of the United States of America:

    1. Any animal meat (except cooked chicken and fish), fruits, vegetables, plants and soil are strictly forbidden to carry into the USA. We would like to give notice to all passengers, that heavy penalty will be imposed on passengers traveling with the above items. However, red-pepper, powder bean, butter, etc... are allowed to be carried, if they are well packed.
       
    2.  Passengers traveling into or out of the USA with an amount of money or monetary instruments more than USD10,000.00 are required to declare the amount by filling out customs forms designed for this purpose.
       
  11. Ethiopian Airlines will not be liable/responsible for any fines and measures passengers encounter for violating customs regulation(s).
     
  12. Please note that passengers who continue their travel beyond Washington D.C. shall collect their bags, clear customs and pass through security check before going to their connecting flights. Otherwise, the baggage will be left behind until such security clearance is obtained.
     
  13. Please make sure that you have the address and telephone number of the place that you are going to stay. If you don’t provide this information upon check in at the airport and or upon arrival at Washington D.C. you may not be accepted for the flight or your entry into the U.S may be delayed.
For more information, please contact your travel agent or the nearest Ethiopian Airlines ticket office or visit our website www.ethiopianairlines.com

Here you can download the Amharic version of this message in a PDF format by just clicking the following link:

For more information, please contact your travel agent or the nearest Ethiopian Airlines ticket office.

For detailed information, please visit our web-site at www.ethiopianairlines.com

To view the PDF files you need to have Adobe Acrobat Reader which you can download here free of charge:

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